Notes in Osgood-Schramm Communication Model
Notes in Osgood-Schramm Communication Model
The basis for this model is that the message should be understood between
the sender and receiver. For example, an art professor will not be able to
explain past participle tense to a group of second standard students.
One part of this model states that the message passes from the sender to the
receiver, but similarly, when the receiver sends a message back to the
sender, then role reversal takes place. The sender becomes the receiver and
vice versa.
This model states that two elements are required to send a message that is
the sender and the receiver, and both of them have to encode and decode the
message. This is crucial for the effectiveness and correct interpretation of the
message.
The model emphasizes that communication is not complete until the sender
gets feedback from the receiver. The earlier model of communications used to
end when the information was sent to the receiver.
This receiver decodes the message and understands it. Then an appropriate
reply is encoded by the receiver, who then becomes the sender and sent back
to the sender who is now the receiver.
Information is of no use unless and until it is carefully put into words and
conveyed to others. Encoding plays a very important role because it initiates the
process of communication by converting the thought into the content. The
Schramm Communication Model offers a classic approach to and explanation of
communication. It can be used to determine how communication between two
people works when they’re exchanging information, ideas, or attitudes. This
model was adapted from the theories of another theorist Osgood, so it is also
known as Osgood and Schramm Model of Communication or Encode-
Decode Model of Communication. Thus encoding and decoding are the two
most important factors of effective communication without which information can
never flow between two individuals.
Schramm’s Communication Model
Note: From the message starting to ending, there is an interpretation that goes
on. Based on this interpretation only the message is received.
This model breaks the sender and receiver model it seems communication in a
practical way. It is not a traditional model. When the information reaches the
recipient his prime responsibility is to understand what the speaker intends to
convey. According to Schramm’s model, coding and decoding are the two
essential processes of effective communication. The Schramm Communication
Model is a cyclical communication model containing all basic principles of
communication.
Advantage
Disadvantage
This model does not talk about semantic noise and it assumes the moment of
encoding and decoding.
1. Source
The sender is termed as the source of the message since he’s the one who
composes and sends the message to the receiver. The message must be
clear and legible, understandable by the receiver, and the sender has to take
care of all of these things.
The sender has to ensure that the information or the message that he is
sending to the receiver is relevant, essential, and precise. The message is
usually encoded so that the recipient can decode and understand the
message later.
The source of the message is the originating element from which the
communication begins, but in the case of this model, it is the same place
where communication ends. That is, the sender becomes the receiver and
vice versa.
2. Receiver
The receiver is also known as the decoder of the message. The receiver is the
one to whom the sender’s messages are sent. There are multiple factors to
consider to ensure that the recipient understands the message by decoding it.
It is also crucial that the receiver understands the source correctly, and both of
them have common factors such as language, culture, understanding, etc.
Because if the sender is unable to communicate in the receiver’s language,
then the whole purpose of the messages is defeated.
3. Message
The message is the core content of the communication, and it can be a text,
audio, video, or a combination of all. The message is the communication that
is passed from the sender to the receiver.
It can also be verbal or non-verbal, depending on the sender and the receiver.
However, the message plays a crucial role in every communication model
because it is the communication itself that is to be transferred from the sender
to the receiver.
Non-verbal expressions such as handshake, facial expressions, body
language, and verbal content such as text, audio, speech, message, pictures
are used to communicate the message.
If the interpreter misunderstands the message, then the wrong information will
be sent to the receiver, which will fail the communication model.
4. Feedback
Feedback can also be seen as a message because it satisfies all the criteria
of being a message. It originates on one side and ends on the other side.
Feedback may not be as descriptive as the message itself but can include
anything from a head nod in agreement to a speech.
Feedback is crucial to understand for the sender whether the receiver has
understood the information correctly. This improves the effectiveness of the
communication.
If the receiver is unable to comprehend the sender, the sender can make
appropriate changes to the communication and transmit it back to the
receiver. Questions such as ‘Can you please explain further?’ ‘Are there any
doubts?’ will help you to get feedback from the receiver.
5. Semantic Noise
For example, the sender sent the message, which says that “Buy one, get one
free. Offer for a limited time.”
But the receiver only hears the first part of the message, which is “Buy one get
one free.” Therefore, he understands that the offer is for an indefinite time,
although this was not the sender’s intention. Hence this is called semantic
noise.
Advantages
Limitations
Conclusion:
Schramm’s model views communication as a process wherein the message is transmitted using a
medium by a sender to a receiver.
The message is encoded by the sender and sent using correct verbal and visual symbols and
transmitted.
The receiver decodes the message and can respond to this message from the sender which will
confirm the correct reception of the message that was sent. Thus, a feedback loop is created.
The concept of noise, interference and field of experience was included in this model by
Schramm.
Concept of Noise:
Noise is non-intelligent interruptions in the message process: it can happen at any point in the process,
and acts to blot out part or all of the message.(Blythe 2009, Sage Publications)
Concept of Interference:
Interference is intelligent interruptions in the message process, in other words alternative messages that
confuse the receiver. (Blythe 2009, Sage Publications)
It is said the by 1971, Schramm published the updated version of his model wherein, he included the
concept of the ‘Field of Experience’ or the ‘Psychological frame of reference’ within which the
communication occurs. It is this ‘Field of Experience’ that broadened the concept of a common field of
understanding between the sender and the recipient. An individual’s experience, culture, background
influences his or her communication. The communication between people can be smooth when “the
sender’s field of experience and the receiver’s field of experience must overlap, at least to the extent of
having a common language.” (Blythe 2009, Sage Publications). An absence of this common field of
experience could contribute to a lack of understanding or varied types of noise that emanate from a
misunderstood communication.
The model which was initially developed as a linear model with the gradual changes that Schramm
developed was considered to be an interactional model. Wilbur Schramm stated that communicator’s
communicate their message based on their field of Experience. The receivers of this message have their
own field of experience while decoding this message and giving a feedback. The more the field of
experience’s overlapped, the better was the understanding of the message.
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