Chapter 1

INRODUCTION

On-The-Job training (OJT) is a part of the college curriculum that aims to

provide learning through experience to students about their chosen future career.

It is very important to partake in this curriculum to be able to apply all the

knowledge students have acquired in the school and to make student experience

the reality of working in the field they have chosen.

Hospitality industry has been growing rapidly for the past years. It has been

expanding a lot, not just internationally. It expanded both locally and globally.

The impact of hospitality on our global economy is significant; across the world,

due to the number of jobs encompassed by the travel and tourism industry, hotels

and restaurants became the key players in this industry. One of the basic

fundamentals in the growth of the hospitality industry, especially in our country is

due to Filipino hospitality. In an F&B report, “Filipino Hospitality workers are

preferred over other nationalities in many parts of the world because we are such

courteous and friendly people”

 CHAPTER 2

INFORMATION ABOUT MAIGO, LANAO DEL NORTE

History

Maigo is a coastal municipality in the province of Lanao del Norte. The

Municipality is a 4th class Municipality in the province of Lanao del Norte,

Philippine. According to the 2020 census it has population of 23,337 people.

The majority of people living in what is now Miago were originally the

Maranaos. According to folk story, during Spain occupation, some of the leaders

from the interior areas of Lanao del Norte they would usually cross the beach of

the municipality of Kolambogan to the beach of Ozamis City by boat to catch

people living in the other side and take them as workers (personal helper). There

was also a story that Mutia Family in Zamboanga del Norte and Misamis

Occidental originally came from the interior of Lanao del Norte and even now

still existing the story because of the great-great-great grandfather of their great-

great grandfather of Mutia families in Zamboanga del Norte and Misamis

Occidental lifted a small one piece of book hanging in the center of the house and

said to the children the forbidden and do not even touch of even open the book,

and according to the claimed soon for many years when somebody open they saw

writing but not familiar (Spanish language, English language), and some say that

near to Arabic letters

In long living and social process and sometimes in 1935 – 1944, under the

National Land Settlement Administration (NLSA) of the Commonwealth

Government, there was a Philippine House of Representative proposal to further

populate the island of Mindanao and use some land to help the Philippine

Government,[specify] and one of the opposition that time was Congressman Datu
Salipada Khalid Pendatun. The proposal was approved and signed by President

Manuel L. Quezon. The settlers were composed of different people from the

Visayas and Luzon that had knowledge and experience regarding agriculture,

technical, farming, lumber, carpentry, etc. The first batch landed in the following

areas:

The municipality has a land area of 121.45 square kilometers or 46.89

square miles which constitutes 3.62% of Lanao del Norte's total area. Its

population as determined by the 2020 Census was 23,337. This represented 3.23%

of the total population of Lanao del Norte province, or 0.46% of the overall

population of the Northern Mindanao region. Based on these figures, the

population density is computed at 192 inhabitants per square kilometer or 498

inhabitants per square mile.

Geography

Maigo Lanao del Norte

Fig. 1 Map of Maigo, Lanao del Norte

MSU- Maigo is located at Labuay, Maigo, Lanao del Norte. Situated at

approximately 8°09 north and 123°58 east, in the island of Mindanao. Elevation
at these coordinates is estimated at 7.4 meters or 24.2 feet above mean sea level,

with the total area of 121.45km².

Based on the great-circle distance , the cities closest to Maigo are

Ozamiz, Misamis Occidental, Tangub, Iligan, Oroquieta, Marawi, Lanao del Sur,

Pagadian, and Zamboanga del Sur. The Municipality of Maigo is a 4th class

municipality in the province of Lanao Del Norte, Philippines. Maigo is politically

subdivided into 13 barangays. Which is Balagatas, Camp, Claro M. Recto, Inoma,

Labuay, Liangan West, Mahayahay, Maliwanag, Mentring, Poblacion, Sta. Cruz,

Segapod and Kulasihan (Villanueva).

The government of the type Sangguniang Bayan, under Mayor Ina

Louise R. Miflores, Vice Mayor Joseph G. Neri, and Representative by

Mohammad Khalid Q. Dimaporo.

 Fig 1. Map of Maigo, Lanao del Norte

Topography

Labuay, Maigo, Lanao del Norte, Philippines is only 9 meters / 29.53 feet

above sea level, so if the sea rises 2 meters nearby areas will be affected. Flooding

will be more common, and the population of nearby coastal areas will have to be

relocated.

Population/language

Maigo is a coastal municipality in the province of Lanao del Norte. The

Municipality is a 4th class Municipality in the province of Lanao del Norte,

Philippine. According to the 2020 census it has population of 23,337 people. The

language commonly used in Maigo Lanao del Norte is the Maranao, Cebuano

binukid, Tagalog Language.

Climate

The climate in Maigo is hot, oppressive, and overcast. Over the course of

the year, the temperature typically varies from 74°F to 93°F and is rarely below

72°F or above 97°F. Based on the beach/pool score, the best time of year to visit

Maigo for hot-weather activities is from early January to mid-April. In Maigo, the

average percentage of the sky covered by clouds experiences significant seasonal

variation over the course of the year. The clearer part of the year in Maigo begins

around December 16 and lasts for 4.3 months, ending around April 25. The

clearest month of the year in Maigo is March, during which on average the sky is

clear, mostly clear, or partly cloudy 31% of the time. The cloudier part of the year

begins around April 25 and lasts for 7.7 months, ending around December 16.

The cloudiest month of the year in Maigo is June, during which on average the

sky is overcast or mostly cloudy 94% of the time.

Philippine Time

Philippines has only one time zone which is the Philippine Time (PHT),

which is considered to be eight (8) hours ahead of the Coordinated Universal

Time (UTC)

Dress/What to Bring

If you are traveling in the Philippines, specifically in Maigo Lanao del

Norte it is mostly advisable to wear and bring thin and lightly colored clothing,

Philippines is an equatorial island, most of the weather or climate experienced in

the Philippines are sunny and sometimes a little bit of rain during the rainy

seasons. Also when you are in Maigo Lanao del Norte never forget to bring

umbrella.

Money

The monetary unit used in the Philippines is the Philippine Peso, also called

in its Filipino Name “piso”. The code for the Philippine peso is Php or in symbol

is. The value of a peso is subdivide into a hundred centavos.

Business Hours

Msu-Msat Hotel is a high Security hotel. They have 24/7 hours functioning

Circuit Camera Television (CCTV) and a security personnel posted on the gate

inside the campus. Their services are open to them from 8 o’clock in the morning

until 7o’clock in the evening. Their food and beverages. The school Cafeteria

which is open from 8am in the morning up to 5pm in the evening it also serve

breakfast (7:00-10:00a.m) Lunch (12:00 -2:00p.m) and Snack (3:00-5:00p.m)

Public Transportation

Due to the technology of the today’s generation there are certain routes and

different kinds of either public or private transportation available to reach Msu-

msat hotel from the other barangay near in the Maigo Lanao del Norte.

Electrical Appliance

Msu-msat main Electrical power source is the Lanao del Norte Electric

Cooperative they are the main supplier of electricity throughout the whole Lanao

del Norte. The electrical appliances used in each of their rooms are air

Conditioner, cabled Television, a mini refrigerator, water heater, lights.

Tourist Attraction

Kutitap Beach Resort

Kutitap Beach Resort is one of the popular beach located in Maigo, Lanao

Del Norte listed under local business in Maigo, Lanao Del Norte. Best place to

unwind when you are stress from work. A place for friends and family outing,

where you can enjoy the fresh water from the sea
Rare See Breeze Resort

Rare See Breeze Resort is the combination of fun and enjoyment. It was

built as a privately owned beach house resort located at Liangan West, Maigo in

Maigo Lanao Del Norte. This is a perfect place to unwind with your family with

beautiful amenities. You will no other resort like this wherein you can also feel

the warm breeze of the ocean, a combination of Luxury, natural beauty and

modern ambiance, a place where peace and magical moments are the currency

Maigo Food House Kambingan

 Maigo Food House and Kambingan Restaurant serve the best Kambing and

Filipino cuisine in Mindanao. Located at National High way Poblacion, Maigo

Lanao del Norte, Serves halal foods only.

Activities

Is found to be suited and appropriate to be celebrated together with the

Maigo Charter Day, Given the availability, the promotion, the abundance, and the

marketing strategies conceptualized through the OTOP concept, NANGKAAN

SA MAIGO FESTIVAL could generate not only productivity and income to

Maigo, but as a whole could promote Maigo in the area of TOURISM thus wiping

out negative adjectives to Maigo, Lanao del Norte. NANGKAAN FESTIVAL SA

MAIGO during the long week before February 27 each year to be declared as

Tourism Week, and highlighting the festival on the charter day of February 2
 Chapter 3

GENERAL INFORMATION ABOUT MSU-SYSTEM

Mindanao State University (commonly referred to as MSU Main) is a

public coeducational institution of higher education and research in the Islamic

city of Marawi, Philippines. Founded in 1961, it is the flagship and the largest

campus of the Mindanao State University System.

MSU Marawi Campus has distinctions as the Regional Science Training

Center, the Regional Carabao Center, and one of the country's Center of

Excellence in Teacher Education and one of the country's COE in Teacher

Education and Chemistry and COD for Information Technology. The university

has a mandate to integrate the Christians, Moros, and Lumads of Mindanao.

Mindanao State University (MSU) was established on September 1, 1961 through

RA 1387, as amended, was the brain child of the late Senator Domocao Alonto, as

one of the government's responses to the so-called “Mindanao Problem”.

The original mission of the university was anchored on instruction,

research, and extension. The 1954 Congressional Committee conceptualized it as

a social laboratory for national integration.

For the main campus in Marawi City starting with 282 students and 12

faculty members in its pioneering classes in 1962, it has grown to a multi-campus

supra-regional university system, serving over 69,000 students in all levels with

nearly 3,100 faculty members. It is the only university directly charged by the

government to advance the cause of national unity and actively pursue integration

through education.
 Today, MSU has units in areas which cut across the Mindanao regions.

From a one campus university in Marawi City, MSU has grown to a multi-

campus university of eight autonomous campuses: MSU-Main in Marawi City,

MSU-IIT in Iligan City, MSU-TCTO in Tawi-Tawi, MSU-Naawan in Misamis

Oriental, MSU-Maguindanao, MSU-General Santos, MSU-Sulu in Jolo, and

MSU Buug in Zamboanga Sibugay.

On January 10, 2001, three CHED supervised institutions — Lanao Norte

Agricultural College (LNAC), Lanao National College of Arts & Trade

(LNCAT), and Maigo School of Arts and Trade (MSAT) — were integrated into

the MSU System by virtue of CHED Order No. 27 S. 2000, per Republic Act No.

8760.

Classes were temporarily suspended due to the 2017 Battle of Marawi

which started in May in the same year. Some students, faculty, and personnel

were evacuated to nearby MSU-IIT in Iligan City while others went home to their

provinces during the ongoing conflict. The school was unable to hold summer

classes in the campus. However, regular in-campus classes resumed in August of

the same year after a successful "Balik MSU: Somombak Tano sa Pantaw a

Mareg" campaign to allow faculty and students to return to the campus amidst the

ongoing war with security being strictly monitored. The battle in the city

officially ended later in October.

Information About MSU-MSAT

The Maigo High School was established beginning School Year 1948-1949

under the auspices of the Maigo Parent Teacher Association (PTA). The sources

of funds of the school were tuition fees and other financial aids from Maigo PTA
and the municipal, province and national governments. Unfortunately, the funds

were hardly enough for the efficient and effective operation of the school. As a

result, the bill was passed in Congress by the late Congressman Laurentino

Badelles which became a law on June 19, 1965 change the Maigo Trade School

into Maigo School of Arts and Trades with the salient provisions that vocational

sources of secondary and collegiate levels be offered.

Mindanao State University (MSU) was established on September 1, 1961

through RA 1387, as amended, was the brain child of the late Senator Domocao

A. Alonto, as one of the government’s responses to the so-called “Mindanao

Problem”.

For the main campus in Marawi City starting with 282 students and 12

faculty members in its pioneering classes in 1962, it has grown to a multi-campus

supra-regional university system, serving over 69,000 students in all levels with

nearly 3,100 faculty members.

Today, MSU has various units in strategic areas which cut across the

Mindanao regions, From a one campus university in Marawi City. MSU has

grown to a multi-campus university of eight autonomous campuses, which

include: MSU-Naawan in Misamis Oriental, MSU-Maguindanao, MSU-General

Santos, and MSU-Sulu in Jolo and MSU Buug in Zamboanga Sibugay.

In addition, three (3) former CHED- Supervised Institutions (CSIS) of

higher learning are now considered integrated campuses into the MSU System,

namely: Lanao National College of Arts and Trades (LNCAT), Lanao Norte

Agricultural College (LNAC) and Maigo School of Arts and Trade (MSAT).

Fig.2. Location Map of MSU- MSAT Hotel

 Vision, Mission, Goals, Objectives

Vision

MSU, a world-class university in Southern Philippines

Complimentary Vision

A renowned learning institution in industrial technology and related fields

in Southern Philippines

Complimentary Mission

MSU-MSAT shall provide the manpower required by the technological

sector of the local and global economy through its quality programs in instruction,

research, extension and production.

Objectives

Instruction

1. To rationalize curricular offerings by aligning them to respond to changing

industrial technological needs and conditions, and to meet national and

international standards.

2. To provide quality and relevant technical and technological knowledge,

skills and competencies to ensure the employability of graduates locally and

abroad.

3. To provide leadership and expertise in the area of industrial technology for

socio-economic development.

Research
1. To promote and engage in quality research studies responsive to local and

global technological needs.

Extension

1. To conduct community-based skill training activities in order to develop

technical knowledge, skills and attitudes among the individuals in the community.

2. To enhance linkages and involvement in community development through

extension services.

Production

1. To engage in production projects and activities in industrial technology and

related fields to generate sustainable income.

MSU-MSAT Logo

Fig. 3 Logo of MSU- MSAT

 Chapter 4

NARRATIVE REPORTS

Practicum is a course of study designed especially for the preparation of

teachers and clinicians that involves the supervised practical application. It

emphasizes the importance of learning by doing.

We spent our work experience here at MSU-MSAT. We started our work

experience on September 7, 2021, now we had an orientation to find out the rules

and regulations on our stay here at MSU-MSAT, and assign which department we

belong to. Ma’am Dawn was not there yet so Ma’am Arumpac started to orient us

and when Ma’am Dawn arrived she told us which department we belonged to. In

the first week of our practicum Ma’am Arumpac decided to open the Cafeteria to

make our stay at MSU-MSAT memorable and we could learn to manage a

business. We invited the MSU MSAT teacher and faculty to dine in the cafeteria.

At first we had a hard time, because it was our first time to open a cafeteria but

luckily Ma’am Dawn and other DHRMT staff helped us overcome the difficulties

and they didn’t leave us until the business was running smoothly. As always,

business is up and down. But this has not been a hindrance to our sale, because in

this way we want to learn a lot not only in managing a business but to be humble

and be patient in every situation we face. On September 15, 2021 there was an

Orientation for Teachers, instead of selling food, we helped organize the event

and at the same time we were the server. We prepared food and snacks for them.

Our work experience here at MSU-MSAT has helped us a lot, so that we can

learn a lot with the help of DHRMT Teachers Specially Ma’am Mae Fitz F.

Arumpac. On On the Job Training, we need to know that The employee is trained

at the place of work while this person does the actual job. Most of the time a

trainer or experienced employee (manager) serves as the instructor using a hands-

on training. It tends to be combined with and supported by formal classroom

training. However, because it takes place during and in the place of work. it’s not

an actual learning process.

As a Hospitality Management student, we learned that hospitality is very

important and we know how to deal with the guest and are able to solve problems.

Because even if we are not in the mood we need to treat the guest or customer

well and we need to be more approachable because we carry the name of MSU-

MSAT Hotel, not only Hotel but we also carry the name. of our School. Even

though we are just interns, we are considered employees. By being in the Food

and Beverage service for a month, we learned so many things like how to portion

the foods, how to spend/costing and how to handle customers. On October 5 we

went to school early to prepare a snack for planting the Mentring Tree. Then In

the afternoon the Teachers also celebrated for world teacher's day. That day

Ma'am Arumpac gave us Plus 20 hours for our Hard work.

The first day of my duty in my second week I go to the hotel directly

because I well water the plant in the hotel and after I sweep the floor. Then I

throw the waste to the garbage area and segregate the biodegradable and non-

biodegradable.

Day two of my duty, I help to sweep the floor of hotel from 1st floor to 3rd floor

Day three of my duty, I help cleaning the rooms doing after cleaning we wash the

dirty linens

And the day four the last day of the week we just sweep the floor and clean the

window

Day five of my duty, we fix and arrange all the linens

Day six of my duty, its Saturday and this is the last day of the week the we have

be in school. And we do table set up in function.

In this week we have events we experience serving during the event and we are

assign for preparing foods. Hello I am Mylene Montefalcon a practicum.

The first day of my duty I directly go to the office because Ma’am A and

Ma’am dawn assigned me. Then I throw the waste to the garbage area and

segregate the biodegradable and non-biodegradable. Then after cleaning the

office I go to the kitchen and help them to prepare foods for it to soled to faculties

of the MSU-MSAT campus.

Day two of my duty, I sweep the floor of the kitchen and after sweeping I

go to the office and check the waste to the garbage and throw it away. Then I go

back to the kitchen and help them to wrap the foods in the cellophane. Then, after

wrapping, me and my co-practicum helped to clearing the kitchen and after

clearing ma’am give us time to relax. Then after relaxing we prepared for the

snacks while my co-practicum preparing for the snacks I go to the office and help

co-office mate to arrange some papers that calvin’s printed.

Day three of my duty, The same task in day two. Maybe not the same foods that

we’ve prepared but the task or work that we’ve doing is the same.

And the day four the last day of the week that we can prepared foods. And after

preparing foods, we do clearing again and after clearing we take some rest.

Day five of my duty, we’re not preparing foods. All we have to do is clearing the

whole area of cafeteria, office and kitchen and after clearing me and office mate

go to the office and do the task that ma’am A give us.

Day six of my duty, its Saturday and this is the last day of the week the we have

be in school. And me and my co-practicum has cleared all the and segregate the

garbage. Then after doing our task we have just wait the the time that we can

signed out.

The first day of my duty I directly go to the office because Ma’am A and Ma’am

dawn assigned me. Then I throw the waste to the garbage area and segregate the

biodegradable and non-biodegradable. Then after cleaning the office I go to the

kitchen and help them to prepare foods for it to soled to faculties of the MSU-

MSAT campus.

Day two of my duty, I sweep the floor of the kitchen and after sweeping I go to

the office and check the waste to the garbage and throw it away. Then I go back

to the kitchen and help them to wrap the foods in the cellophane. Then, after

wrapping, me and my co-practicum helped to clearing the kitchen and after

clearing ma’am give us time to relax. Then after relaxing we prepared for the

snacks while my co-practicum preparing for the snacks I go to the office and help

co-office mate to arrange some papers that calvin’s printed.

Day three of my duty, The same task in day two. Maybe not the same foods that

we’ve prepared but the task or work that we’ve doing is the same.

And the day four the last day of the week that we can prepared foods. And after

preparing foods, we do clearing again and after clearing we take some rest.

Day five of my duty, we’re not preparing foods. All we have to do is clearing the

whole area of cafeteria, office and kitchen and after clearing me and office mate

go to the office and do the task that ma’am A give us.

Day six of my duty, its Saturday and this is the last day of the week the we have

be in school. And me and my co-practicum has cleared all the and segregate the
garbage. Then after doing our task we have just wait the the time that we can

signed out.
 Chapter 5

CONCLUSION AND RECOMMENDATION

Conclusion

This on the job training serves as our stepping stone for us to pursue our

dreams in becoming a locally and globally competent hotelier.

Through this internship, we experience different challenging task which

developed our since of responsibility in accomplishing certain duties. Despite the

trials and problems in the work place, we preserved to finish the training and

gathered the knowledge. As much as we can, we were able to apply what we have

learned in school through actual work and learning new skills that can help us

prepare for our future.

Recommendation

The training helps us boost our confidence and created a foundation to

becoming a good employee someday. We learn how to Sacrifice, be open-

minded and have a positive outlook in life. To do Our best and everything we do

and most importantly to love path that we take. We become very much more

confident in dealing with other people and learn also very much on how to

respect.
 Chapter 6

DOCUMENTATION
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