ZX70G2 Android 10 English Manual - 210505
ZX70G2 Android 10 English Manual - 210505
ZX70G2 Android 10 English Manual - 210505
USER MANUAL
Trademarks
Comes with the Google™ app and Google Chrome™
Google, Android and Gboard are trademarks of Google LLC.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
All other brand and product names are trademarks or registered trademarks
of their respective companies.
Disclaimer
Specifications and manuals are subject to change without notice. Getac
assumes no liability for damage incurred directly or indirectly from errors,
omissions, or discrepancies between the device and the manuals.
Notes
Depending on the specific model you purchased, the color and look of your
model may not exactly match the graphics shown in this document.
The screenshots and other presentations shown in this document are for
reference only. They may differ from the actual screens and presentations
generated by the actual product.
Your device is based on Android™ 10 operating system, with additions by
Getac.
For the latest version of the manual, please visit the Getac website at
www.getac.com.
Table of Contents
Chapter 1 Getting Started................................................................. 1
Identifying Hardware Components .......................................... 1
Front Components ................................................................. 1
Back Components .................................................................. 3
Top Components.................................................................... 4
Bottom Components ............................................................. 5
Left-Side Components ........................................................... 6
Getting Your Device Ready for Use ........................................... 7
Installing the SIM Card (Select Models Only)....................... 7
Connecting to AC Power and Charging the Battery ........... 8
Performing the Initial Startup .............................................. 9
Chapter 2 Operating Basics ............................................................. 10
Waking Up and Shutting Down .............................................. 10
Waking Up ........................................................................... 10
Shutting Down ..................................................................... 10
Navigating on the Screen ........................................................ 11
Touch Mode ......................................................................... 12
Auto Rotate.......................................................................... 12
Home Screen ............................................................................ 12
Using Applications ................................................................... 13
Navigation Bar ......................................................................... 13
Status Bar .................................................................................. 14
Quick Settings and Notifications Panel .................................. 14
Entering Information ............................................................... 15
Quick QR Code Scanning (Select Models Only)...................... 16
Notes ..................................................................................... 17
Chapter 3 Getting Connected ......................................................... 18
Wireless Connections ............................................................... 18
Using WWAN (Select Models Only) .................................... 18
Using Wi-Fi Networks .......................................................... 18
Using the Bluetooth Function............................................. 19
i
External Connections ............................................................... 20
Connecting to a Computer via USB .................................... 20
Using a MicroSD Card .......................................................... 21
Chapter 4 Getac Applications ......................................................... 23
Getac Camera ........................................................................... 23
Taking Photos ...................................................................... 24
Recording Videos ................................................................. 25
Control Buttons.................................................................... 26
Camera Settings ................................................................... 28
File Browser .............................................................................. 30
Viewing Files/Folders ........................................................... 31
Managing Files/Folders........................................................ 32
Opening a File ...................................................................... 35
File Browser Settings ........................................................... 36
GetacIME................................................................................... 37
Using the Text Scanner ........................................................ 38
Using the Barcode Scanner ................................................. 39
GetacIME Settings ................................................................ 41
NFC Reader (Select Models Only) ............................................ 43
Getac deployXpress Client (Select Models Only) ................... 44
Chapter 5 Managing Your Device .................................................. 45
Managing Power...................................................................... 45
Low Battery Signals and Actions ........................................ 45
Power-Saving Tips ................................................................ 46
Battery Guidelines ............................................................... 46
Customizing Your Device ........................................................ 47
Settings ................................................................................. 47
Getac Settings ...................................................................... 47
Chapter 6 Care and Maintenance .................................................... 50
Restart or Hard Reboot............................................................ 50
Restart .................................................................................. 50
Hard Reboot ......................................................................... 50
Update Center .......................................................................... 51
Updating the OS .................................................................. 51
Updating Getac Apps .......................................................... 53
Update Center Settings ....................................................... 53
Update Center Scan ............................................................. 53
Caring for Your Device ............................................................ 55
Chapter 7 Regulatory Information ................................................. 56
Regulations Statements ........................................................... 56
ii
USA Class B Regulations ...................................................... 56
Industry Canada Statement ................................................ 57
Europe Marking and Compliance Notices ......................... 59
Safety Precautions.................................................................... 61
About Charging ................................................................... 61
About the AC Adapter ........................................................ 61
About the Battery ................................................................ 62
Heat Related Concerns ........................................................ 63
User Notification of Take-back Service................................... 64
ENERGY STAR ........................................................................... 65
California Proposition 65 ......................................................... 67
iii
Chapter 1
Getting Started
This chapter introduces you to the external components of your device and
guides you through the process of setting up your device for use.
1
Ref Component Description
Indicators
Power Lights blue when the device is turned on.
Blinks blue when the device is in Suspend mode.
Suspend mode is a deep sleep mode that saves more
battery power. The device automatically enters
Suspend mode after remaining idle in Sleep mode for
some time. The device will wake up upon an external
event (such as a button press or an alarm).
RF (Radio Blinks blue when the RF radio of any RF feature
Frequency) (WLAN/Bluetooth/WWAN) is on.
Battery Lights amber when the battery is being charged.
Charge
Lights green when battery charging is completed.
Blinks green to indicate the battery’s built-in high
temperature protection mechanism is activated.
Blinks red when the battery’s capacity is below 10%.
Blinks amber when the battery charging is in an
abnormal state. Replace the battery in case this happens.
Microphone Receives sound and voice.
Touchscreen Displays and receives information for the device.
2
Back Components
3
Top Components
NOTE: The hardware buttons (except the power button) can be re-defined using
Getac Settings.
4
Bottom Components
5
Left-Side Components
6
Getting Your Device Ready for Use
Installing the SIM Card (Select Models Only)
1. Loosen the screw and flip open the cover.
2. With the SIM card’s chip side facing back and the beveled corner pointing
to the slot, insert the card all the way into the slot.
NOTE: To remove the SIM card, slightly push in the card to release it and then
pull the card out of the slot.
7
CAUTION:
When closing the cover, you must firmly press all over
the cover to ensure its sealing capability. And keep
the screw tightened to protect against external
impacts.
To ensure IP67 protection performance, always
have the cover closed with the screw tightened
unless you need to open it for inserting or
removing a card.
Plug the female end of the AC power cord to the AC adapter and the
male end to an electrical outlet ().
8
2. The charge indicator glows in amber when charging is in progress. Do
not disconnect your device from AC power until the battery is fully
charged, as indicated by the amber indicator turning into green. This
will take a couple of hours.
When turning on your device for the very first time, you will be guided
through a setup process.
1. Make sure that your device is connected to AC power.
2. To turn on the device, press and hold the power button for at least 3
seconds until the Power indicator lights up.
The device powers up and displays the initial screen.
3. Follow the on-screen instructions to complete the initial setup process.
After the setup is completed, the Home screen appears. You can now
use your device.
9
Chapter 2
Operating Basics
This chapter familiarizes you with the basic operations of your device.
CAUTION:
Do not expose your skin to the device when operating it in a very hot or
cold environment.
The device can get uncomfortably warm when you use it in high temperatures.
As a safety precaution in such a circumstance, do not place the device on
your lap or touch it with your bare hands for extended periods of time.
Prolonged body contact can cause discomfort and potentially a burn.
When the device is placed flat on a table top for work, the back surface can
get hot after long working hours. Take precautions if you need to carry the
device around while it is hot to the touch. Depending on your model, a
carrying handle or strap may be available as an option. You can use the
handle or strap to carry the device.
Shutting Down
Press and hold the power button until a menu pops up. Tap Power off.
NOTE: If the device somehow cannot display the power off menu, you can force
the device to power off by pressing and holding the power button for more
than 8 seconds.
10
Navigating on the Screen
Use your finger to navigate and select objects on the screen. Here are some
common terms that you should know when using the touchscreen:
Tap
Touch the screen once with your finger to open an item or select an
object.
Tap and hold
Touch and hold your finger on an item to see a list of actions available
for that item.
Drag
Hold your finger on an item and, without lifting the finger, move across
the screen until you reach the target position.
Swipe or slide
Move your finger across the screen, without pausing when you first touch
it (so you don’t “drag” instead). For example, you slide the screen up or
down to scroll a list.
Pinch
In some applications (such as Maps and Photos), you can zoom in and
out by placing two fingers on the screen at once and pinching them
together (to zoom out) or spreading them apart (to zoom in).
NOTE:
You can also use a stylus. The stylus should be a capacitive-tipped stylus
(purchased separately).
An optical film has been attached to the screen before shipment. The film is
a consumable, which will be worn out by possible scratches. You can purchase
a new one when replacement is required.
When the touchscreen does not seem to respond, put the device to sleep
and then wake it. The screen should function again.
11
Touch Mode
You can change the touch mode to suit your scenario. To quickly switch the
mode, touch one of the widgets on the Home screen.
Select this if you are using the Select this when liquids (such as
stylus. This mode responds to raindrops) are falling on the screen
finger touches as well. and should be rejected as input.
Use your finger in this mode.
Auto Rotate
The display orientation changes automatically when you rotate the device.
You can disable the function through Settings.
Home Screen
The Home screen is your starting point to access all the features on your
device. You can have it display application icons, widgets, shortcuts, and
other features that you want. The default Home screen already contains
some app icons and widgets.
12
To return to the Home screen at any time, tap the Home icon at the right
side or bottom side of the screen.
You can add app icons, shortcuts, widgets, and other items to any part of
the Home screen where there’s free space.
Using Applications
Swipe up from the bottom of the Home screen to open the All Apps screen.
The screen holds icons for all of the apps on your device. Tap an icon to
open the app.
Navigation Bar
The navigation bar at the side of the screen provides buttons for navigation
purposes and frequently-used tasks.
The default navigation setting is “2-button navigation” as described below.
You can change the settings by going to Settings System Gestures
System navigation.
13
Status Bar
The Status Bar appears at the top of almost every screen. It displays icons
indicating the current status (on the right) and icons indicating that you’ve
received notifications (on the left), along with the current time.
Quick Settings:
Swipe down to see all quick
settings.
Notifications Panel:
You can interact with your
list of notifications.
14
Entering Information
You enter text, numbers, and symbols using the virtual keyboard. Some
applications open the keyboard automatically. In others, the keyboard
opens when you tap an input field.
NOTE: If the virtual keyboard does not open, go to Settings System
Languages & input Physical keyboard and enable Show virtual keyboard.
15
Quick QR Code Scanning (Select
Models Only)
If your model has the barcode scanner lens, you can quickly scan an QR code
to access a website. (For other information on the barcode scanner, see
“Using the Barcode Scanner” in Chapter 4.)
1. Go to the Home screen.
2. Press the Fn button (defined as Trigger by default) on your device.
3. Aim the scan beam at the barcode. Adjust the lens’ distance from the
barcode, shorter for a smaller barcode and farther for a larger one.
NOTE:
The scan beam will light up with a slight delay because it is initiated from
the power off state each time.
The scan beam projected from the lens varies with models. The below
illustration shows two examples.
Trigger
button
- or -
4. Upon a successful scan, the scan beam turns off and the decoded
barcode data is entered in the Google Search bar.
NOTE: The scan beam also turns off after timeout.
16
Notes
17
Chapter 3
Getting Connected
This chapter tells you how you can get your device connected through a
variety of ways.
Wireless Connections
Using WWAN (Select Models Only)
NOTE: Your model only supports data transmission. Voice transmission is not
supported.
When the Wi-Fi radio is turned on, the icon appears in the status bar. If
your device finds a network that you connected to previously, it connects to it.
18
Connecting to a Wi-Fi Network
1. Open Quick Settings. Tap and hold the Wi-Fi icon.
- or -
Go to Settings Network & internet Wi-Fi.
2. Your device scans for available Wi-Fi networks and displays the names in
the screen.
3. On the list of discovered networks, tap the one you want to connect to.
4. If the network is secured, you’re prompted to enter a password or other
credentials.
If the network is open, you are prompted to confirm that you want to
connect to that network by tapping Connect.
19
4. The devices pair with each other. If you’re prompted to enter a
passcode, try entering 0000 or 1234 (the most common passcodes), or
consult the documentation that came with the device to learn its
passcode.
If the pairing is successful, your device connects to the device. The icon
appears in the status bar.
External Connections
Connecting to a Computer via USB
You can connect your device to a computer with the USB cable, to transfer
files between your device and the computer.
Use the USB cable (available to you as an option) to connect the device to a
USB port on your computer.
20
Using a MicroSD Card
Inserting a MicroSD Card
1. Loosen the screw and flip open the cover.
2. Insert the card into the slot, with the golden contacts pointing to the
slot and facing rear.
21
Removing MicroSD card
You can safely remove the microSD card from your device any time the
device is shut down. If you need to remove the card while the device is on,
unmount the card first to prevent corrupting or damaging the card.
To unmount:
1. Go to Settings Storage and then tap the Eject icon next to your
microSD card.
2. Open the microSD card slot cover. Press the edge of the card to release it
and then pull the card out of the slot.
22
Chapter 4
Getac Applications
In addition to Android preinstalled apps from Google, several apps are added
to your device by Getac. This chapter describes these Getac apps.
NOTE:
For instructions on using the preinstalled apps from Google, check Google
official website for online help.
You can use Update Center to update Getac apps to the latest version. (See
“Updating Getac Apps” in Chapter 6 for information.)
Getac Camera
Use the Getac Camera app to take photos and record videos.
To open the app, use any of the below methods:
Tap the Getac Camera app icon , which can be found in the default
Home screen, the Getac folder, and the All Apps screen.
Quickly press the power button twice (if the “Jump to camera” function
is enabled).
NOTE: The “Jump to camera” function is enabled by default. If you want to
disable the function, go to Settings System Gestures.
23
Taking Photos
1. Open the Getac Camera app.
Video mode
Control Shutter
buttons
Zoom control
A white circle will appear briefly in the center, indicating the focus area.
2. To focus on a specific area: Tap the area in the preview window. A white
focus frame appears. When the color of the frame changes to green, it
means focus is completed. If the color changes to red, it means a failed
focus.
To zoom in or out: Use the pinch gesture on the preview window or
move the knob along the slider at the bottom corner of the screen.
For other immediate controls, use the control buttons. (See “Control
Buttons” for detailed information.)
3. To take the photo, tap . You can also press the Fn button on your
device if it has been defined as the shutter button.
4. The photo you just took is displayed as a thumbnail at the corner. You
can tap the thumbnail to view the photo.
The photo will be saved as a JPG file in the predefined folder.
24
Recording Videos
1. Open the Getac Camera app.
Camera mode
Record
Control
buttons
Zoom control
A white circle will appear briefly in the center, indicating the focus area.
2. To focus on a specific area: Tap the area in the preview window. A white
focus frame appears. When the color of the frame changes to green, it
means focus is completed. If the color changes to red, it means a failed
focus.
To zoom in or out: Use the pinch gesture on the preview window or
move the knob along the slider at the bottom corner of the screen.
For other immediate controls, use the control buttons. (See “Control
Buttons” for detailed information.)
4. During the recording, you can pause and resume by tapping and
.
25
If you want to capture a still image while recording, tap .
Control Buttons
Any setting change remains valid until you change it again.
Button Description
To enable or disable photo stamp which can include
date, time, location, and text. The icon indicates the
Photo Stamp current status.
- On
- Off (default)
When you first enable photo stamp, you will be guided
to the settings menu.
NOTE: Not supported in Video mode.
To expand subitems for exposure and white balance
settings.
To select a white balance mode according to the current
light source.
White When you tap an icon, the mode name will briefly appear
Balance on the screen. Available modes are Auto (default),
Incandescent, Fluorescent, Warm fluorescent, Daylight,
Cloudy daylight, Shade, and Twilight.
To select an exposure value from the available choices.
Exposure
Value
26
Button Description
To select a flash mode for photo taking. Tap to cycle
through the choices. The icon indicates the current status.
Flash
(for Camera - Automatic (default)
mode)
- On
- Off
Camera Switch
27
Camera Settings
While in Getac Camera, tap at the top left corner to open the settings
menu.
Item Description
Camera
Double tap to To set if you can take the photo by double tapping
capture where you want to focus in the preview window.
Timer To set the countdown timer for taking the photo.
Angle To set if the device orientation angle is displayed in the
preview window.
Grid To enable or disable the 3x3 grid feature.
This feature helps you achieve better balance in the
composition of a photo. What you do is place your points
of interest in the intersections or along the grid lines.
Resolution To set the camera photo resolution.
Available choices depend on the current camera lens in
use.
Photo Stamp
Date To select the date format or to select None when you
don’t want the photo stamp to include the date.
28
Item Description
Time To select the time format or to select None when you
don’t want the photo stamp to include the time.
GPS To enable or disable the adding of geographical
information (if available) in the photo stamp.
Text To add text in the photo stamp. Tap Custom text and
type the text in the input field. Otherwise, select None.
Sound
Shutter sound To enable or disable the shutter sound played upon
photo taking.
Timer beep To enable or disable the beep sound for the timer.
File
File name To add character(s) before the photo/video filename.
Enter the character(s) in the input field and tap OK.
File To set if the information embedded into the image file
information includes one or both of the following items.
• Location data (Geotagging)
• Compass direction
Others
Force To keep the display brightness at the highest level
maximum (overriding the system settings) while in the Getac
brightness Camera main screen.
Keep display To keep the display on (overriding the system settings)
on while in the Getac Camera main screen.
JPEG Image To set the amount of JPEG compression. A lower
quality percentage means a lower quality.
File path To specify the location for storing the photos/videos.
Options are:
• Internal Storage
• SD card
Reset Settings
Reset settings To reset all Getac Camera settings to the default values.
to default
29
Item Description
Set Settings Via QR code
Import To import Getac Camera settings from another device
settings by scanning the QR code on that device.
This is convenient when you want to copy the settings
from another device.
Export The QR code in this screen contains the current Getac
settings Camera settings. When Getac Camera on another device
scans the QR code, the settings will be copied to that
device.
The SAVE button allows you to save the QR code as a
PNG file named GetacQR-Camera in the DCIM folder of
your device.
The SHARE button allows you to share the QR code
image with others through an available sharing option.
File Browser
NOTE: When asked to allow permissions for the app, tap ALLOW.
The File Browser app allows you to organize your data in the internal SD
card and any connected external storage (such as a microSD card or USB
disk).
With File Browser, you can:
View, delete, copy and paste, move, and rename files/folders.
Share files of the same type with others through an available sharing
option.
Bookmark your favorite files/folders.
Open a file as long as it is supported by your device.
To open the app, tap the File Browser app icon , which can be found
in the Getac folder and the All Apps screen.
30
Viewing Files/Folders
1. At the left side of the File Browser screen is the menu, where several
directory categories are listed.
NOTE: If you are in the portrait view, you have to tap the Menu button at
the top left corner of the screen to open the menu.
Directory
categories
• Home: The default home directory is the root directory of the internal
storage. You can specify a folder to be your home directory. (See
“File Browser Settings” for information.)
• Local: This shows the internal storage.
• SD Card/USB Disk: You will see the item if a removable storage
device is inserted.
• Bookmarks: This shows the file(s)/folder(s) you have bookmarked.
• Recent Files: This shows the files you have recently opened in File
Browser. A maximum of 15 files can be listed.
Tap the directory you want to view. The matching contents will display
at the right side, sorted by name in the ascending order (default settings).
2. To view the contents by a different sorting order, tap the current sort
name and select from the options (Name, Size, Date, and Type).
To change the ascending/descending order, tap the up/down icon.
31
Sort type
Sort order
Current path
Managing Files/Folders
Selecting Files/Folders
1. Browse to the desired folder.
2. Single selection: Tap the checkbox to the left of the item name.
Multiple selection: Tap each checkbox to the left of the item name.
Select all: Tap the checkbox at the top of the item list.
32
3. When item(s) are selected, the action bar appears at the top of the item
list.
Action bar
To abandon the selection and close the action bar, tap Cancel.
To act on the selected item(s), see the relevant section below.
Deleting Files/Folders
1. Select the desired item(s) as described earlier in “Selecting Files/Folders”.
Moving Files/Folders
1. Select the desired item(s) as described earlier in “Selecting Files/Folders”.
3. Specify the destination folder in the popup window. Tap a folder name
to go down one level.
33
3. Browse to the destination folder and tap in the action bar.
Renaming a File/Folder
1. Browse to the desired file/folder.
2. There is no need to select the item you want to rename. Simply tap
to the right of the item name. If you have already selected the item, tap
in the action bar.
Sharing File(s)
NOTE: The maximum number of files to be shared at one time is 100.
Multiple files sharing: You can only share files of the same type at one
time. Select the files as described earlier in “Selecting Files/Folders”.
Then, tap in the action bar.
3. Type the folder name in the input field and tap CREATE.
34
Setting Bookmark(s)
To bookmark item(s):
1. Browse to the desired folder.
2. Single selection: Tap the star to the left of the item name.
Multiple selection: Tap each star to the left of the item name.
Select all: Tap the star at the top of the item list.
The bookmarked item(s) will appear in the Bookmark directory for your
quick access.
NOTE: The maximum number of bookmarks is 50.
To cancel bookmark(s):
You can cancel the bookmark of an item either in the Bookmark directory
or in the folder where the item is located.
Tap the white star of the item to cancel the bookmark.
Opening a File
When you tap a filename, the app tries to open or execute the file
depending on the file type.
NOTE: Not all files can be opened in this way.
35
File Browser Settings
Tap Settings in File Browser to configure the app.
Item Description
Display To enable or disable the display of the following data:
• Hidden files
• File date
• File size
Directory To specify the home directory. Tap Home directory and
select the folder. Tap a folder name to go down one level.
36
GetacIME
GetacIME (Input Method Editor) is a virtual keyboard that features:
QWERTY keyboard
Text scanner
Barcode scanner
To switch to the GetacIME keyboard, tap and hold the space bar of the
default Google keyboard and select GetacIME.
NOTE:
When you use Text Scanner or Barcode Scanner for the very first time, you will
be prompted to download GMS Library. Connect your device to the Internet
and follow the onscreen instructions. (Not supported for non-GMS devices.)
When you use Text Scanner or Barcode Scanner for the very first time, you
will be asked to allow permissions for the app. Tap ALLOW when asked.
37
Using the Text Scanner
NOTE:
The Text Scanner supports Roman alphabet including letters, numerals,
punctuation marks, and symbols.
Most common 1D and 2D symbologies are supported.
Text Scanner is a text and barcode recognition tool. It can detect text and
barcodes from images captured by the rear camera.
To input text using this tool:
1. Place the insertion point (or called cursor) where you want the data to
be entered.
2. Switch to the GetacIME keyboard.
3. Tap Text Scanner on the left side of the keyboard. The scan
preview window appears.
4. You can expand the scan preview window (in landscape view only). You
can turn on the torch if needed.
Reduce
Expand
Torch on/off
5. Aim the rear camera lens at the target. The device will automatically
focus. If there is an area you want to focus, tap the area in the preview
window.
6. Tap the Capture button to detect text and barcodes.
38
Capture
Scan result
9. Tap the cell that contains the text string you want to enter.
To cancel the operation or start a new scan, tap .
10. When finished using the tool, tap X to close the preview window.
1. Place the insertion point (or called cursor) where you want the data to
be entered.
2. Switch to the GetacIME keyboard.
39
3. Tap Barcode Scanner on the left side of the keyboard.
4. If your model comes with the barcode scanner, you can choose between
Device Scanner and Camera Scanner.
Capture
40
GetacIME Settings
To open GetacIME Settings, use one of the below methods:
Item Description
Sound
Keypress sound To enable or disable the typing sound whenever a
key is pressed.
Shutter sound To enable or disable the shutter sound played upon
barcode/text capturing with the rear camera.
Barcode scanned To enable or disable the beep sound upon a
beep sound successful barcode scan with the device scanner.
Vibration
Keypress vibrate To enable or disable device vibration whenever a
key is pressed.
Barcode scanned To enable or disable device vibration upon a
vibration successful barcode scan with the device scanner.
41
Item Description
Barcode
Barcode To add character(s) before/after each decoded data
prefix/suffix string. Besides alphanumeric characters, you can
enter character code(s) such as \n, \t, \b, and \r. Tap
Custom Text, enter the character(s) in the input
field, and tap OK.
Encoding type To specify the codepage for mapping the character
codes to characters.
When the data received does not display with the
proper characters, it may be because the barcode
being scanned was created using a codepage that is
different from the one the app is expecting. If this is
the case, select the codepage with which the barcodes
were created. The data characters should then appear
properly.
Reset Settings
Reset settings to To reset the settings to default values.
default
42
NFC Reader (Select Models Only)
NOTE: For enhanced applications and customization of the NFC reader, contact
your authorized Getac dealer.
1. Tap the Getac Settings app icon , which can be found in the default
Home screen, the Getac folder, and the All Apps screen.
2. Tap NFC reader.
3. Bring the tag near the RFID antenna.
Location of
internal RFID
antenna
43
Getac deployXpress Client (Select
Models Only)
Getac deployXpress is a cloud-based deployment solution for Getac Android
devices. It helps IT administrators better manage Getac devices in the enterprise
or organization.
On each client device to be deployed, an app named deployXpress Client is
pre-installed. Use this app to:
Enroll the device
Import configuration settings
Determine the client behavior
To open the app, tap the deployXpress Client app icon , which can be
found in the Getac folder and the All Apps screen.
For detailed information on using the app, see the User Guide which can be
accessed by clicking the Help button ? at the top right corner of the screen.
44
Chapter 5
Managing Your
Device
This chapter tells you how to manage power and customize your device.
Managing Power
The operating time of a fully charged battery depends on how you are
using the device. Some functions, such as using multimedia or operating a
microSD card, may consume the battery power considerably.
NOTE:
The battery has a self-protection mechanism which limits the maximum
charge of the battery to 80% of its total capacity in particular situations. In
such situations, the battery will be regarded as fully charged at 80% capacity.
The battery level may automatically lessen due to the self-discharge process,
even when the battery is fully charged.
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You need to connect the device to external AC power for charging before
you can use it again.
Power-Saving Tips
You can extend your battery’s life between charges by turning off features
that you don’t need. You can also monitor how apps and system resources
consume battery power.
Enable Battery Saver. Set a shorter screen timeout.
Decrease the LCD brightness to the lowest comfortable level.
Lower the volume.
Turn off the wireless radio if you are not using the wireless module.
If you don’t need it, turn off automatic syncing for all apps.
Avoid power-consuming apps. To check which apps consume the most
battery power, go to Settings Battery.
Battery Guidelines
For optimal performance of the battery, take note of the following:
During charging, do not disconnect the AC adapter before the battery
has been fully charged; otherwise you will get a prematurely charged
battery.
There is no need to fully discharge the battery before charging. You can
charge the battery before it is discharged.
As a battery protection, store the device where the temperature is
appropriate. Avoid high temperatures.
If you will not use the product for a long period of time, be sure to fully
charge the battery at least once every two weeks. Over discharge of the
battery can affect the charging performance.
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Customizing Your Device
NOTE:
Make sure that you fully understand the function of a certain item before any
adjustment.
Some setting items are available only for specific models or apps you have in
your device.
Settings
The Settings app contains most of the tools for customizing and configuring
the Android device.
To open Settings, use any of the below methods:
Getac Settings
Use Getac Settings to configure functions specific to your device. Tap the
Getac Settings app icon , which can be found in the default Home
screen, the Getac folder, and the All Apps screen.
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The following table describes the configurable items.
Item Description
Physical buttons
(+) Plus Button To assign a function or app to a hardware button on
your device. Tap a button name and select from the
(-) Minus Button
available options in the popup menu.
Fn Button
LTE
All support To select the LTE module firmware that matches your
firmware mobile network operator. If your operator is not listed
in the menu, select GENERIC.
Global Navigation Satellite System
GNSS receiver To enable or disable the below systems.
GLONASS
SBAS
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Item Description
Dock
Antenna To set if you want to use the external antenna of the
dock (when connected). You can also enable the
auto switch function.
Audio To specify which audio output to use when docked.
NFC
NFC reader To read information from NFC tags. (See “NFC
Reader (Select Models Only)” in Chapter 4 for
detailed information.)
Battery Charging Mode
Standard/ To select the charging mode. Options are:
Balanced/ Standard mode: The battery will be fully charged.
Temperature
Balanced mode: This mode helps prolong battery
protection
life by charging only up to 80% of its total capacity.
mode
It is highly recommended if you are using AC
power most of the time.
Temperature protection mode: The battery will be
charged to a certain capacity according to the
ambient temperature. Select this mode if the device
is operating on battery power for long periods of
time in a high temperature environment.
Besides configuring settings for specific components, you can also view
device information in Getac Settings, such as sensor status, certain hardware
and firmware information, etc.
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Chapter 6
Hard Reboot
In case the device is completely unresponsive, you can perform a hard reboot
to solve the problem. Use one of the following methods.
Press and hold the power button for at least 12 seconds until the Battery
Charge indicator blinks red three times. Then release the power button.
The device will power off. Start up the device by pressing and holding
the power button for at least 3 seconds.
If the above method does not work, press and hold the power button
for at least 16 seconds. During this period, the Battery Charge indicator
will blink red three times and then the Power indicator will light up,
meaning the device is starting up.
NOTE: Hard reboot can be performed when the power is either on or off.
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Update Center
Use Update Center to check and update the OS (Operating System) and Getac
apps. You can have the updates downloaded automatically or download
them manually.
To open the app, tap the Update Center app icon , which can be found
in the Getac folder and the All Apps screen. When opening the app for the
very first time, you will be asked to allow the installation. Tap the on/off
switch to turn it on and then tap to continue.
On/off switch
NOTE:
If your device is not connected to the Internet, you will be prompted to connect.
To avoid interruptions or failures during updating, have your device connected
to external power (recommended) and do not shut down the device.
Updating the OS
After opening Update Center, tap OS image. The information you see
depends on the current status of your device.
You will see this screen if the OS is up
to date.
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You will see this screen if an update is
found available at the server.
Tap DOWNLOAD NOW. After the
download is completed, a window pops
up to inform you. Tap UPDATE in the
popup windows.
NOTE: Alternatively, you can update the OS using a file you have obtained. Tap
UPDATE FROM FILE and select the location where the file is stored.
When the update is completed, you will be prompted to restart the device.
If this switch is set to On, you can upgrade your device to a newer Android
version when it is available (for example, to upgrade from Android 9 to
Android 10).
If set to Off, your device will receive updates for the current Android version
only.
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Updating Getac Apps
After opening Update Center, tap Application. The information you see
depends on the current status of your device.
If an update is found available after a
check (either manually or automatically),
you will see the UPDATE button for the
app.
Tap UPDATE to update the individual
app one by one. Or tap UPDATE ALL to
update all at one time.
NOTE: Alternatively, you can update the app using a file you have obtained. Tap
UPDATE FROM FILE and select the location where the file is stored.
Item Description
Receive To determine if you will receive the notification of an OS or
notification Getac app update.
• Never: You will not be notified.
• Major updates only: You will be notified only if the
update is a major one.
• All updates: You will be notified of any available update.
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Item Description
You can tap the notification in the Notifications Panel to act
on the notification.
Automatic To determine how automatic download works.
download • Never: Automatic download is disabled.
• When Wi-Fi is available: Whenever the device is connected
to Wi-Fi, the device tries to check for updates and download
if there is any.
• Always: Whenever there is an update, downloading will
always be performed. Note that this will affect the mobile
data usage for models supporting mobile networks.
Allow To determine if your device will be upgraded to a newer
Android Android version when it is available (for example, to upgrade
version from Android 9 to Android 10).
upgrade • Allow: A version upgrade can be performed.
• Disallow: Your device will receive updates for the current
Android version only. You will not be notified of a new
Android version.
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Caring for Your Device
Taking good care of your device will ensure trouble-free operation and
reduce the risk of damage to your device.
Keep your device away from excessive moisture and extreme temperatures.
Avoid exposing your device to direct sunlight or strong ultraviolet light
for extended periods of time.
Do not place anything on top of your device or drop objects on your
device.
Do not drop your device or subject it to severe shock.
Do not subject your device to sudden and severe temperature changes.
This could cause moisture condensation inside the unit, which could
damage your device. In the event of moisture condensation, allow your
device to dry out completely before use.
To avoid damaging the screen, do not tap it with any sharp object.
Never clean your device with its power on. Use a soft, lint-free cloth to
wipe the screen and the exterior of your device.
Do not use paper towels to clean the screen.
Never attempt to disassemble, repair or make any modifications to your
device. Disassembly, modification or any attempt at repair could cause
damage to your device and even bodily injury or property damage and
will void the warranty.
Do not store or carry flammable liquids, gases or explosive materials in
the same compartment as your device, its parts or accessories.
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Chapter 7
Regulatory
Information
This chapter provides regulatory statements and safety notices on your
device.
NOTE: Marking labels located on the exterior of your device indicate the
regulations that your model complies with. Please check the marking labels on
your device and refer to the corresponding statements in this chapter. Some
notices apply to specific models only.
Regulations Statements
USA Class B Regulations
Federal Communications Commission Radio Frequency Interference
Statement
NOTE:
This equipment has been tested and found to comply with the limits for a
Class B digital device pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
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Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.
Please note:
The use of a non-shielded interface cable with this equipment is prohibited.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Company name: Getac USA
Address: 15495 Sand Canyon Rd., Suite 350 Irvine, CA 92618 USA
Phone: 949-681-2900
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This device and its antenna(s) must not be co-located or operating in
conjunction with any other antenna or transmitter, except tested built-in
radios.
Cet appareil et son antenne ne doivent pas être situés ou fonctionner en
conjonction avec une autre antenne ou un autre émetteur, exception faites
des radios intégrées qui ont été testées.
Avertissement :
Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont reserves
uniquement pour une utilisation à l’intérieur afin de réduire les risques de
brouillage préjudiciable aux systèmes de satellites mobiles utilisant les
memes canaux.
58
Europe Marking and Compliance Notices
Statements of Compliance
English
This product follows the provisions of the European Directive 2014/53/EU.
Danish
Dette produkt er i overensstemmelse med det europæiske direktiv 2014/53/EU.
Dutch
Dit product is in navolging van de bepalingen van Europees Directief
2014/53/EU.
Finnish
Tämä tuote noudattaa EU-direktiivin 2014/53/EU määräyksiä.
French
Ce produit est conforme aux exigences de la Directive Européenne 2014/53/EU.
German
Dieses Produkt entspricht den Bestimmungen der Europäischen Richtlinie
2014/53/EU.
Greek
To προϊόν αυτό πληροί τις προβλέψεις της Ευρωπαϊκής Οδηγίας 2014/53/EU.
Icelandic
Þessi vara stenst reglugerð Evrópska Efnahags Bandalagsins númer 2014/53/EU.
Italian
Questo prodotto è conforme alla Direttiva Europea 2014/53/EU.
Norwegian
Dette produktet er i henhold til bestemmelsene i det europeiske direktivet
2014/53/EU.
Portuguese
Este produto cumpre com as normas da Diretiva Européia 2014/53/EU.
Spanish
Este producto cumple con las normas del Directivo Europeo 2014/53/EU.
Swedish
Denna produkt har tillverkats i enlighet med EG-direktiv 2014/53/EU.
59
Notices
Max power:
WLAN 2.4G: 18 dBm
WLAN 5G: 18 dBm
BT: 6 dBm
NFC: -14.2 dBuA/m@10m
WWAN: 24 dBm
The device is restricted to indoor use only when operating in the 5150 to
5350 MHz frequency range.
BE BG CZ DK DE EE
IE EL ES FR HR IT
CY LV LT LU HU MT
NL AT PL PT RO SI
SK FI SE NO IS LI
CH TR UK (NI)
UK
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limit and 2.0 W/kg (averaged over 10 grams of tissue) in countries that follow
the Council of the European Union limit. Tests for SAR are conducted using
standard operating positions with the device transmitting at its highest
certified power level in all tested frequency bands.
This device was tested with a separation distance of 5 mm. Always keep this
device away from your body to ensure exposure levels remain at or below
the as-tested levels.
Safety Precautions
Prolonged listening of music in maximum volume can damage the ears.
About Charging
Use only the charger supplied by the manufacturer. Use of another type
will result in malfunction and/or danger.
This product is intended to be supplied by a LISTED Power Unit marked
with “LPS,” “Limited Power Source,” and output rated + 12 V dc / 2.0 A
(minimum).
Use a specified cradle approved by the manufacturer.
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Do not attempt to service the unit. There are no serviceable parts inside.
Replace the unit if it is damaged or exposed to excess moisture.
Specific models do not have the AC adapter and power cord as standard
items. To purchase the AC adapter kit for your model, contact a Getac
authorized distributor. (Check https://www.getac.com/en/contact/ for
contact information.)
Danger
Do not charge/discharge or place the battery in high-temperature (more
than 80 °C / 176 °F) locations, such as near a fire, heater, in a car in direct
sunlight, etc.
Do not use unauthorized chargers.
Do not force a reverse-charge or a reverse-connection.
Keep the system and battery away from an extremely low air pressure
environment as it may result in an explosion or the leakage of flammable
liquid or gas.
Warning
Keep the battery away from infants.
Stop using the battery if there are noticeable abnormalities such as
abnormal smell, heat, deformities, or discoloration.
Stop charging if the charging process cannot be finished.
In case of a leaking battery, keep the battery away from flames and do
not touch it.
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Caution
Do not use the battery where static electricity (more than 100V) exists
that might damage the protection circuit of the battery.
When children are using the system, parents or adults must ensure that
they are using the system and battery correctly.
Keep the battery away from flammable materials during charging and
discharging.
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User Notification of Take-back
Service
To Institutional (B2B) Users in United States:
Getac believes in providing our institutional customers with easy-to-use
solutions to recycle your Getac-brand products for free. Getac understands
the institutional customers will likely be recycling multiple items at once and
as such. Getac wants to make the recycling process for these larger shipments
as streamlined as possible. Getac works with recycling vendors with the highest
standards for protecting our environment, ensuring worker safety, and
complying with global environmental laws. Our commitment to recycling our
old equipment grows out of our work to protect the environment in many
ways.
Please see the product type below for information on Getac product, battery
and packaging recycling in USA.
For Product Recycling:
Your portable Getac products contain hazardous materials. While they
pose no risk to you during normal use, they should never be disposed
with other wastes. Getac provides a free take-back service for recycling
your Getac products. Our electronics recycler will provide competitive
bids for recycling non-Getac products as well.
For Battery Recycling:
The batteries used to power your portable Getac products contain
hazardous materials. While they pose no risk to you during normal use,
they should never be disposed with other wastes. Getac provides a free
take-back service for recycling your batteries from Getac products.
For Packaging Recycling:
Getac has chosen the packaging materials used to transport our products
carefully, to balance the requirements of shipping the product to you
safely while minimizing the amount of material used. The materials used in
our packaging are designed to be recycled locally.
If you have the above for recycling, please visit our website
https://us.getac.com/aboutgetac/environment.html
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ENERGY STAR
65
Over its lifetime, ENERGY STAR® qualified equipment in a single home
office (e.g., computer, monitor, printer, and fax) can save enough
electricity to light an entire home for more than 4 years.
Power management (“sleep settings”) on computers and monitors can
result in much savings annually.
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California Proposition 65
For California USA:
Proposition 65, a California law, requires warnings to be provided to
California consumers when they might be exposed to chemical(s) identified
by Proposition 65 as causing cancer and birth defects or other reproductive
harm.
Almost all electronic products contain 1 or more of the chemicals listed under
Proposition 65. This does not mean the products pose a significant risk of
exposure. As the consumers have the right to know about the products they
purchase, we are giving this warning on our packaging and user manual to
keep our consumers well informed.
! WARNING
This product can expose you to chemicals including lead,
TBBPA or formaldehyde, which are known to the State of
California to cause cancer and birth defects or other
reproductive harm. For more information go to
www.P65Warnings.ca.gov
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