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Data Entry Specialist Job Description

The Housing Resource Center of Monterey County is seeking a full-time Data Entry Specialist. The specialist will be responsible for entering client data into databases accurately and timely. Additional duties include providing back up phone and front desk support, attending trainings, and assisting with various program tasks. The ideal candidate will have strong attention to detail, data entry experience, proficiency in Microsoft Office and databases, and bilingual ability in Spanish and English.

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124 views3 pages

Data Entry Specialist Job Description

The Housing Resource Center of Monterey County is seeking a full-time Data Entry Specialist. The specialist will be responsible for entering client data into databases accurately and timely. Additional duties include providing back up phone and front desk support, attending trainings, and assisting with various program tasks. The ideal candidate will have strong attention to detail, data entry experience, proficiency in Microsoft Office and databases, and bilingual ability in Spanish and English.

Uploaded by

Urdu Station
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Data Entry Specialist

Job Description

Job Title: Data Entry Specialist Date: July, 2016


Reports to: Program Director Status: full-time
Non-exempt

The Housing Resource Center of Monterey County (HRC) is an independent non-profit housing
resource agency, providing services throughout Monterey County and beyond.

The HRC Data Entry Specialist is primarily responsible for entering, updating and maintaining
client information in agency databases in a timely and accurately manner. This position also
provides regular back up support for the Program Assistant, who is the first point of contact for
the agency: answering the phone, greeting clients, and providing comprehensive explanations of
available programs and services. In addition, as an integral member of the program team, the
Data Entry Specialist assists in all program work including staff support, outreach, meeting
coordination, etc.

The HRC Data Entry Specialist must be responsible and reliable; maintain confidentiality; and
exhibit integrity, a high level of attention to detail, and a strong commitment to the mission and
values of the Housing Resource Center of Monterey County.

Essential Duties & Responsibilities include, but are not limited to:
 entering client and case management information into appropriate database(s) in a timely and
accurate manner
 identifying, correcting, and reporting data entry errors and omissions
 developing and publishing data reports
 providing essential reports to management and fund development team
 attending and actively participating in HMIS, CARS and other relevant community data
management trainings and meetings as assigned
 providing regular back up phone and front desk support/relief for the Program Assistant,
including:
 answering and directing all incoming telephone calls
 providing program information to clients
 assisting clients to determine eligibility
 providing referrals as appropriate
 working independently and as part of a team to achieve program goals, including assisting
with outreach, copying and filing
 other duties as assigned by the Program Director

HRC Case Manager page 1 of 3 last update July 2016


The ideal candidate for this position is a self-motivated, patient individual with a keen eye for
detail and a sincere desire to assist those in need. He/She must be dependable, punctual, and of
impeccable personal and professional integrity.
This position requires:
 minimum of High School Diploma; Bachelor’s degree preferred
 minimum of one year of data entry experience and clerical tasks
 proficiency with Microsoft Office (Word and Excel) and Gmail
 bilingual Spanish and English
 excellent customer service skills and phone etiquette
 professional and responsible with sensitive and confidential issues
 excellent organizational, time management and prioritization skills
 flexibility, with the ability to work well independently and as part of a team
 strong written and verbal English communication skills
 HMIS experience is a plus
 experience with ACCESS or other databases preferred

Physical and Mental Characteristics and Environmental Conditions:


 Physical, mental and emotional stamina to perform the duties and responsibilities of the
position;
 Manual dexterity sufficient to write; use telephone and business machines (computer, fax,
calculator) for eight hours/day;
 Vision sufficient to read printed materials;
 Hearing sufficient to conduct in person and telephone conversations;
 Speaking ability in an understandable voice with sufficient volume to be heard at normal
conversational distance, on the telephone, and presenting before an audience;
 Physical agility to push/pull, squat, twist, turn, bend, stoop and to reach overhead;
 Physical mobility sufficient to move about the work environment; to work in small
physical area; to work in low to moderate noise area; to travel distances from site to site;
to drive an automobile; to respond to emergency situations;
 Physical strength sufficient to lift 25 pounds;
 Physical stamina sufficient to sit for prolonged periods of time;
 Mental acuity to collect and interpret data; evaluate; reason; define problems; establish
facts; draw valid conclusions; make valid judgments; handle interpersonal conflicts and
work with frequent interruptions

Computer Skills:
 Must be PC-proficient with common office applications including MS Excel, MS Word,
PowerPoint, Gmail, and standard office equipment
 Must be or quickly become proficient in program database (HMIS) and other software as
needed

HRC Case Manager page 2 of 3 last update July 2016


Working Conditions/Physical Demands:
 Must be able to stoop, bend, squat, sit on the floor and walk over uneven floor surfaces
including stairs and steps
 Must be able to visually and auditorilyy assess and interact with clients to ensure their
safety and well-being
 Requires regular work outside of the office and driving
 May occasionally require out of area travel
 May lift up to 30 pounds

Candidates must successfully pass a background and credit check. Candidates must have a clean
driving record, a current California driver’s license, and personal car for use. Some travel is
required.

This is a full-time 40 hours per week position from 8:00 am – 5:00 pm Monday through Friday;
with occasional weekend and evening hours as scheduled or needed to meet the needs of clients,
funders, tenants, and landlords/property managers.

Compensation for this position is commensurate with applicable skills and experience. Good
benefits are provided after the satisfactory completion of the introductory period.

Qualified applicants should reply to this posting with a cover letter explaining why you are a
good fit for this position, a detailed resume listing your skills and experience, a fully completed
HRC application form, and three professional references.

NO PHONE CALLS, PLEASE.

HRC Case Manager page 3 of 3 last update July 2016

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