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Listening Test 24

Emily-Jane Appleby is making a small claims tribunal claim against ABC Appliances Ltd for a faulty 'Mallard' brand washing machine. She purchased the appliance on 3rd February 2011 for £800 but found that the cycle was longer than advertised and it was very noisy. Volunteers help to improve students' language skills, check assignments, and develop organizational skills and work ethic. The liaison officer is impressed by the different vocational learning experiences provided by Sharon and Lester through practical components and self-learning software. Students are encouraged to participate in marine studies. Someone experiencing anxiety has worse physical symptoms than normal and a phobia may be caused by genetics or life stressors like bereavement

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Ho Ho Aleaxs
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793 views3 pages

Listening Test 24

Emily-Jane Appleby is making a small claims tribunal claim against ABC Appliances Ltd for a faulty 'Mallard' brand washing machine. She purchased the appliance on 3rd February 2011 for £800 but found that the cycle was longer than advertised and it was very noisy. Volunteers help to improve students' language skills, check assignments, and develop organizational skills and work ethic. The liaison officer is impressed by the different vocational learning experiences provided by Sharon and Lester through practical components and self-learning software. Students are encouraged to participate in marine studies. Someone experiencing anxiety has worse physical symptoms than normal and a phobia may be caused by genetics or life stressors like bereavement

Uploaded by

Ho Ho Aleaxs
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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TEST 25

Listen to audio 25 and answer the questions below.

Section 1
Questions 1 - 10

Questions 1-6

Complete the notes below. Write NO MORE THAN ONE WORD AND/ OR A NUMBER for each
answer.

Small claims tribunal – Claim form


Claimant’s name: Emily-Jane Appleby

Address: 1 Yeronga Street, (1).........................

Postcode: 4105
Telephone No. (home): (2).........................................

Respondent: (3).........................................

Company name: ABC appliances ltd


Address: (4)............................................... avenue, Bardon
Postcode: (5)...............................................

Telephone no. (work): 72324681


Date (of transaction): 3rd Feb, 2011
Guarantee: (6)..................................................

Questions 7-10
Complete the notes below. Write NO MORE THAN TWO WORDS AND/ OR A NUMBER for each
answer.

Details of the claim:


Goods: (7)............................................
– (‘Mallard’ brand, ‘Whisper’ model, serial no. XY303)

Agreed to pay: (8) ……………………………….. pounds

Advantages: - Uses less energy because it has shorter cycle


- Reduces the amount of (9)......................... used
- Whisper quiet

Complaint: - the cycle is longer and the appliance is very (10)................

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Section 2
Questions 11-20

Complete the table below.


Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

- The coach is comfortable because it is ……11……………………..


- After all passengers are aboard, the coach will make its first stop at …12………………… Island.
- The ‘Tree Top Walk’ is above a …………13……………
- Passengers will have a ………14…………. with the alpacas before boarding the bus for home.

Section 3
Questions 21 - 30

Questions 21 - 25
Choose the correct letters. A, B or C.

21. According to the liaison officer volunteers help


A improve language program.
B provide quality education.
C staff members in education system.

22. Volunteers help students check and correct


A written responses.
B assignments.
C presentation reports

23. What aspect of students' self-management can volunteers assist greatly with improving?

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A organizational skills
B problem-solving skills
C Independent thinking skills

24. What will volunteers try to develop in the students so that they exert themselves more?
A strong determinations
B enthusiasm for personal work
C hard work and diligence

25. What is it that teachers have that allows them to respond to individual student requirements?
A exchange of information and skills
B many different teaching styles
C partnerships between teachers

Questions 26 - 30
Which of the following phrases is appropriate for the contents below?
Choose FIVE answers from the below and write the correct letter. A-H next to Questions 26-30.

List of phrases List of contents


A vocational learning experiences Sharon and Lester have different: …...26…..
B practical components Sharon and Lester help students': …...27….
C self-learning software The program is well underway: ….28…...
D academic background The liaison officer is impressed by: ….29…..
E marine studies Students are encouraged to take part in: ..30….
F interesting developments
G scholastic competitions
H building and construction

Section 4
Questions 31 - 40

Anxiety
General information
- someone in an anxiety state has worse anxiety 31……………………. than normal
- a phobia may stem from heredity or 32…………………….. problems
- The reason for the final breakdown is generally linked with 33…………………….
- occurrences like the loss of a loved one or a health crisis
Phobic states
- Agoraphobia: fears leaving the home 34……………………..
- Claustrophobia: fears small 35…………………….
- Social phobia: + feels extremely shy in the 36…………….. of people
+ becomes…….37…….in front of other people
+ gets sweaty…………..38………..of the body
- Single phobia: + has a deep-seated …...39……….. to a particular creatures (eg: Dogs,
cats, spiders etc)
+ fears of the…………….40………………

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