Problem Solving A3
Problem Solving A3
Problem Solving A3
A3 Problem Solving
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l Title Start Date Estimated Completion Date
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Problem Description Problem Category
D Quality Waste and efficiency
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f Cost Health and safety
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n Delivery Customer satisfaction
i Moral Other
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o Goal Expected Benefits
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C Cause and Effect and 5 Whys Cause Analysis Summary (Prioritize in order of importance)
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Implementation Plan
Activity Who? Start Date Due To Status
A3 Problem Solving
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l Title Scope (Location, area, line, department, boundaries, etc.)
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Process Name Process Map Exist? Start Date Estimated Completion Date
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f Problem Description (Initial condition) Problem Category
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n Quality Waste and efficiency
i Cost Health and safety
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i Delivery Customer satisfaction
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n Moral Other
Goal (Target condition) Expected Benefits (Hard savings and soft savings)
Additional documents can be attached to this form including before photos, drawings and a more detailed cost benefit analysis. Attachments?
C Cause and Effect (Brainstorming - Prioritize the causes) 5 Whys (Brainstorming - Ask, why did this occur?)
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u Why 1
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e Why 2
A Why 3
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a Why 4
l Why 5
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s [ ] Cause Analysis Summary (Prioritize in order of importance - % Contribution)
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C Proceed with solving the problem? List of Countermeasures and Quick Wins (Brainstorming - Relate to the root causes)
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u Decision and Agreements (Explain the reasoning behind the decision) Priority Ease Cost Impact Score
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a Solution Description
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Team Members
Name Role Name Role
Additional documents can be attached to this form including a more detailed implementation plan. Attachments?
Verification Comments (Assess countermeasures) Follow-up Actions (sustaining actions to be taken - actions for establishing controls)
What? Who? When? Status
Controls Required (SOP, training, audits, SPC charts, visual controls, mistake proofing, PM, etc.)
Additional documents can be attached to this form including the after photos and the effect confirmation. Attachments?