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Mobility-Online
User guide for degree students

Contents
Introduction.................................................................................................................................................. 2
1. How to start the application and set up a Mobility-Online account ................................................ 3
2. How to log in to Mobility-Online ...................................................................................................... 4
3. Add or edit application data ............................................................................................................. 5
4. Document management in Mobility-online ..................................................................................... 6
4.1 Uploading a document ............................................................................................................. 6
4.2 Uploading more than 1 document in the same workflow step ............................................... 6
4.3 View or delete an uploaded document .................................................................................... 7
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Introduction

The University of Antwerp uses the Mobility-Online software to facilitate the process of applying for
admission to degree programmes.

The admission procedure can be found on the website http://www.uantwerpen.be/admission. This user
guide will help you to submit a valid application for a study programme at the University of Antwerp.

Mobility-Online guides you through all the steps of the application process and provides feedback by e-
mail and via a workflow panel:

Mobility-Online will let you

1) register personal information and generate a user account for secure log-in
2) upload documents to support your application so that the academic evaluation of your
credentials can start
3) track the evaluation process by the admission board
4) know when to send the legalised, and if applicable translated, hard copies for authenticity
verification by post to the registrar’s office
5) receive the results of the academic evaluation and of the verification of your documents
6) download a Letter of Acceptance if your application is approved

Important
If you are using the Mobility-Online application, we assume that you have read and understood all the
information available on our admission-webpages http://www.uantwerpen.be/admission. If you still have
questions about the admission requirements or procedure, please contact us through our international
helpdesk http://www.uantwerpen.be/helpdesk-international before starting the application.
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1. How to start the application and set up a Mobility-Online account

1.Go to our admission website: https://www.uantwerpen.be/admission
2. Under “Admission” select the level of the programme you wish to apply for: bachelor, master or
advanced master
3. Carefully read the requirements
4. Under “Application procedure” you will find the link to the Mobility-Online application form.
5. Click on the link to start your application.

6. Fill in all required fields marked with a *. Please note that when you fill in certain fields the page
will be refreshed and you may have to wait a second.
7. Proceed with your application by clicking the “Send Application” button. Use the “Cancel
application” button to abort your application.

8. After you have clicked on “Send Application”, you will get a message informing you if the action
was successful. You will also receive an e-mail with instructions about setting up a Mobility-
Online account. Please note that all e-mails sent from Mobility-Online will have
[email protected] as the sender’s address. Check your junk mail folder if you don’t find
the Mobility-Online e-mails in your inbox.
9. You will find a link at the bottom of the e-mail you have received. Click on this link to create a
Mobility-Online account:
a. Enter your date of birth and click on “Continue”

b. Choose a user name (Login: use no special characters) and password (the password must
contain at least 6 digits, at least one number, at least one upper case letter and no special
characters). Click on “Continue” to create your account.
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c. You will get a message informing you if the action was successful. You can now choose
to close the window or to continue to login to Mobility-Online. You will also receive an
e-mail with a link for login at another time. Please note that all e-mails sent from
Mobility-Online have [email protected] as the sender’s address. Check your junk
mail folder if you don’t find the Mobility-Online e-mails in your inbox.

2. How to log in to Mobility-Online

1. After your registration, you can log in with your username and password. You can either use the
link at the bottom of the “Confirmation of Registration”-e-mail you have received or the
following URL: https://www.service4mobility.com/europe/LoginServlet

2. After logging in, please wait until the Mobility-Online page has fully loaded. You will see the
application workflow (see example below). Depending on the level of the programme (bachelor,
master) you are applying for you will have more steps in your workflow.
3. Use the action links in the column “Direct access via following link” to perform the actions (edit
data, upload documents...) necessary to proceed with your application. When you have
completed a workflow step, the corresponding checkbox will be marked. You can find
information and help behind the question mark (either as a tooltip or as a separate page).
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3. Add or edit application data

As long as your application is not being evaluated by the admission board, you can continue to add
missing data or edit existing data.

1. To add or edit data, click on the action link of the workflow step in which you want to add or
edit something.

2. If all fields are empty, you can complete them (e.g. address details as shown in the screenshot)
and save your input by clicking on “Create”.

3. If data have been entered and saved before, the fields will be greyed out. Click on the button
“Forward to update” at the top or bottom of the page in order to edit the previously entered data.

4. After adding or editing data, click on “Update” to save the changes.

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5. You will always get a confirmation that the action was successful. If necessary, click on “Back to
the general overview” to return to the workflow.

4. Document management in Mobility-online

Important: always read the information behind the question mark about the type of document
that is needed. If you upload the wrong document the admission board will not be able to start
the evaluation of your application.

4.1 Uploading a document

1. Click on the action link “Upload...” (in the example: copy of passport).

2. Browse for your document and click on “Create”.

3. Wait until you are redirected to your workflow. You will see this step is marked as “Done”.

4.2 Uploading more than 1 document in the same workflow step

You can upload more than 1 document in the same workflow step.

1. Click on the action link “Upload...” of the workflow step for which you need to upload an additional
document.

Click on “Upload/search”
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2. Add a description and browse for the additional document and click on “Create” to upload it.

3. Click on “Back” to go back to your workflow or click on “Upload/search” to upload another

document.

3.3 view or delete an uploaded document

You can always view or delete an uploaded document.

1. Click on the action link “Upload...” of the workflow step for which you wish to view or delete the
uploaded documents

2. Click on the magnifying glass to view an uploaded document. Click on the recycle bin to delete an
uploaded document.