Scribd
Upload
7K views2 pages

Agile E1 (CBO) 60566

The document discusses key principles and benefits of agile for a Customer Business Operations (CBO) team. It covers topics like visualizing work, identifying improvement opportunities through value stream mapping, composing value maximization scrums, and intended outcomes of collective work management. The document also includes sample multiple choice questions related to these agile concepts.

Uploaded by

Edo Nugraha
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
7K views2 pages

Agile E1 (CBO) 60566

The document discusses key principles and benefits of agile for a Customer Business Operations (CBO) team. It covers topics like visualizing work, identifying improvement opportunities through value stream mapping, composing value maximization scrums, and intended outcomes of collective work management. The document also includes sample multiple choice questions related to these agile concepts.

Uploaded by

Edo Nugraha
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

Agile E1 (CBO) 60566

1) Which of the following statements are useful visual radiators?

Wall of frame to recognize the associates.

Key failurepoints and important rules & regulations on digital/whiteboard to keep the associates aware
and alert

key events and happening on digital display/whiteboard to keep the associates informed

All of the Above (Ans)

2) Which of the following is not a benefit of visualization of work

Reduced inflow of work items (Ans)

Reduced status reporting overhead

Quick identification of blocked items

Reduced cycle time of work item

3) What is the most effective way to identify improvement opportunities for Value log?

Automation team analyzes work items and identifies improvement opportunities

Performance Improvement (PI) Champion performs Value Stream Mapping and identifies improvement
opportunities

Every Team member constantly questions. "Is there a better way to do our work?",and identifies
improvement opportunities (Ans)

Team members wait for the management to set up ideation events and then identify improvement
opportunities

4) Which of the following is not true about Value Maximization Scrum?

Composition of scrum can change for each sprint depending on the Value Log opportunities selected for
that sprint

BAU remains the top priority and the team works on the value log opportunities without impacting BAU

scrum teams members full time everyday on the value log opportunities (Ans)

scrum teams members make a little time everyday to work on value log opportunities

5) Survey Q, Non-scoring: what benefits are you experiencing with agile for CBO? Select all that apply.

I feel more happy and empowered (Ans)


I feel more productive (Ans)

I feel better team spirit (Ans)

I am able to see the big picture of my work (Ans)

I don't see any benefits

6) Which of the following is the least important consideration while forming a value maximization
scrum?

A) Associate's years of experience (Ans)

B) value log entries selected for the sprint

C) potential impact on BAU

D) associate's skills

7) Who can add entries to value log?

select the correct option(s) and click Submit.

Performance Improvement (PI) Champion

SMEs of the Team

Team Lead

Anyone in the team (Ans)

8) Which of the following is not an intended outcome of collective work management?

A team who makes all the decisions and a Lead who does not monitor the team (Ans)

A team that is empowered & motivated,and a Lead who acts as a mentor

A team that is self-organized and a Lead who acts as a facilitator

A team that collaborates well and a Lead who acts as a servant leader

9) What should you do when you receive a brief communication that the format of input files will
change from next month?

a.) understand the change by getting the details of the change as well as a sample input file in the new
format

b.) align your people (eg. training), process(e.g sops), and technology (e.g tool configuration) in
accordance with the change

Powered by TCPDF (www.tcpdf.org)

You might also like