TAFE NSW INTERNATIONAL STUDENT APPLICATION FORM

Please complete the application form in English and print clearly in CAPITAL LETTERS.
Please send the completed application form and supporting documents to
[email protected]

SECTION 1 – STUDENT DETAILS

Surname or family name 

Given name(s) 

Date of birth (DD/MM/YYYY) Male Female Nationality

Country of birth  Passport number

If you are currently living outside Australia, please provide your overseas address. If you are already living in Australia, please provide your Australian address.

Number and street

Suburb/town/city Postcode/ZIP

Country
Home phone number Mobile phone number
(include country code) (include country code)

Student email address
(an email address is mandatory so 
we can send you correspondence)

SECTION 2 – PREVIOUS TAFE NSW STUDIES

If yes, please provide
Have you previously been enrolled at TAFE NSW? Yes No your student number

SECTION 3 – COURSE CHOICES

A ENGLISH LANGUAGE COURSES

I wish to enrol in a TAFE NSW English course to meet the English entry requirement for my Certificate/Diploma/ English Language Centre location:
Degree course .
Coffs Harbour
Note: Please select your preferred Location and Start month and then complete section B, C, D below. The number of weeks required is subject to
assessment by TAFE NSW. (North Region)
Kingscliff
PAGE 1 OF 8

(North Region)
I have met the English entry requirement for my English Courses:
Certificate/Diploma/Bachelor course but I still Meadowbank
wish to enrol in a TAFE NSW English course prior English for Academic Purposes (CRICOS: 0101064) (10 - 20 weeks) (Sydney Region)
to commencement. Newcastle
Note: Please select your preferred English Course, General English Program (CRICOS: 049258C) (5 - 50 weeks)
(North Region)
Duration, Location and Start month and then complete
section B, C, D below. English for Exam Preparation (CRICOS: 074348D) (5 - 50 weeks) Ultimo
(Sydney Region)
I wish to enrol in a TAFE NSW English course only. Duration : Wollongong
Note: Please select your preferred English Course,
(South Region)
Duration, Location and Start month. The number of 5 weeks 10 weeks 15 weeks 20 weeks
weeks required is subject to assessment by TAFE NSW.
Start month (MM/YYYY)
25 weeks 30 weeks 35 weeks 40 weeks

45 weeks 50 weeks

B TAFE NSW VOCATIONAL COURSES

Please indicate the TAFE NSW course you wish to study and your preferred location. Refer to the map on our website: tafensw.edu.au/international
Starting month February April* July September* Start year

TAFE NSW course number TAFE NSW course name Location preference 1 Location preference 2

If you wish to package the above course with additional TAFE NSW courses, please nominate the courses below. You may only apply for one of the packages
listed at tafensw.edu.au/international
TAFE NSW course number TAFE NSW course name

Second course

Third course
* Only available for some courses. See tafensw.edu.au/international

C TAFE NSW DEGREE COURSES

Please indicate the TAFE NSW Degree course you wish to study and your preferred location. Refer to our website: tafensw.edu.au/international
Starting month February July Start year

TAFE NSW course number TAFE NSW course name Location preference 1 Location preference 2

D UNIVERSITY DEGREE COURSES

If you wish to apply for a TAFE NSW to University package, please nominate the university course below and complete a separate university
application form. Application forms and information about partner universities and courses are available at tafensw.edu.au/international
University course number University course name Location preference 1 Location preference 2

Updated: January 2020

 SECTION 4 – ENGLISH PROFICIENCY
Please tick if one of the three options applies:
1 I have taken a recognised English language test in the past two years 2
 (eg IELTS, TOEFL, PTE)  I will take an IELTS/TOEFL/PTE English test on (DD/MM/YYYY) :

N ame of test Score

3 E
 nglish was the medium of instruction in my senior school
studies and I gained a satisfactory pass in English
Date of test (DD/MM/YYYY)
Please attach documentation if you selected option 1 or 3 above

SECTION 5 – EMERGENCY CONTACT DETAILS

Please provide the contact details of a family member or friend we can contact in an emergency. Students under 18 years of age must provide parent contact details.

Surname or family name  Given name(s)

Number and street 

Suburb/town/city  Postcode/ZIP

Country  Relationship
Home phone number Mobile phone number
(include country code) (include country code)

Email address
(an email address is mandatory so
we can send them correspondence)


SECTION 6 – VISA AND OVERSEAS STUDENT HEALTH COVER (OSHC)

Expiry date
Do you hold a current Australian visa? Yes No If yes, what visa type?  (DD/MM/YYYY)

Where will you lodge your student visa application? In Australia Outside of Australia
If yes, you will be asked to provide full details
Have you been refused a visa from any country including Australia for any reason? Yes No and copies of any documents.
Expiry date
Do you already have OSHC cover? Yes No If yes, name of current provider?  (DD/MM/YYYY)

If no, please tick the type of OSHC that you require: Single Couple Family (one/both parents with one or more children)

SECTION 7 – EDUCATION
PAGE 2 OF 8

(a) Education summary

Please list details of your previous education and training (high school, tertiary) which will be used to assess your eligibility for your course of study.
Please attach certified copies of full academic transcripts.

HIGHEST QUALIFICATION/LEVEL OF STUDY

Qualification
(eg. A-Levels, Year 12, Diploma, Degree etc) Institution name Country Year finished

(b) Current studies in Australia

If yes, please complete the details below and provide a copy
Are you currently studying in Australia? Yes No of your currently held electronic Confirmation of Enrolments

Date started End date
Institution name Course (DD/MM/YYYY)  (DD/MM/YYYY)

SECTION 8 – RECOGNITION OF PRIOR LEARNING

Recognition of prior learning (RPL) is a process for giving candidates credit for skills, knowledge and experience gained through working and learning. It can be gained at any
stage of their lives, through formal and informal learning, in Australia or overseas, through work or other activities such as volunteering.
If yes, please provide certified copies of academic transcripts and details of courses
Are you applying for RPL? Yes No e.g. syllabus documents, details and references on work experience

SECTION 9 – HOMESTAY AND ARRIVAL SERVICES

Students under the age of 18 years
International students under 18 years of age must have appropriate accommodation and welfare arrangements for their period of study in Australia. Students under
18 years of age must have a NSW resident guardian/carer. Parents must nominate one of the following accommodation and welfare options:
I will nominate a guardian who is a suitable relative resident in NSW who will act in matters relating to the welfare and progress of the child. For further details

please refer to the Department of Home Affairs (DHA) website: immi.homeaffairs.gov.au

I request that TAFE NSW arrange Homestay, guardianship and airport pickup.
Fees apply, see: tafensw.edu.au/international

SECTION 10 – DISABILITY SUPPORT

Do you have a disability that requires TAFE NSW to assist you in your learning environment? Yes No Please refer to Terms and Conditions

If yes, please provide details

Updated: January 2020

 SECTION 11 - GENUINE TEMPORARY ENTRANT (GTE) ASSESSMENT

This section helps TAFE NSW assess whether you meet the Australian Government’s Genuine Temporary Entrant (GTE) criteria. It is important that the section is
correctly completed and that all required documentation is attached. See: immi.homeaffairs.gov.au/Visa-subsite/files/direction-no-69.pdf

If you (i) are applying for a student visa from outside Australia and (ii) you are required by DHA to provide proof of funds with your visa application, you must then
complete this section through a TAFE NSW Education Agent. TAFE NSW may at its discretion require applicants from other countries also to apply through an Education
Agent. (Please check DHA requirements at: immi.homeaffairs.gov.au/visas/web-evidentiary-tool). Find TAFE NSW Education Agents at: tafensw.edu.au/international)

Offer letters will be issued only if TAFE NSW considers that you meet the GTE requirements. In addition to assessment of this section, TAFE NSW may interview you as
part of the GTE assessment process.

If the space provided below is not enough please provide your answers on a separate sheet.

1. Is this course available in your home country? Explain why you would like to study in Australia and not in your home country or in any other country? Please include
any independent research you may have taken to come to this decision?

2. Explain why you have chosen to study at TAFE NSW and not with any other provider? Please include any independent research you may have taken to
come to this decision? Also, include research on the location of your preferred campus and living arrangements?
PAGE 3 OF 8

3. Explain the value of the TAFE NSW course to your career and how it relates to your previous education and (if applicable) previous employment?
Please include your career plan?

4. Discuss future employment opportunities in your home country and expected income? How does the expected income justify the cost of studying this course
in Australia?

Updated: January 2020

 5. If your last studies occurred more than six months ago, please explain what you have been doing since that date.

6. Please check student visa financial requirements at immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500#HowTo (in Step 2: Gather your
documents, read the section, Evidence you have enough money for your stay). You will be able to check if you are required to provide proof of financial capacity with
your visa application. You can also check the evidence options and the amounts required under each option.

I have checked the website and understand the financial requirements for a student visa Yes No
PAGE 4 OF 8

ASSESSMENT – TO BE COMPLETED BY THE TAFE NSW EDUCATION AGENT

1. Applicant’s TAFE NSW course is related to their previous studies or employment Yes No

2. Applicant has career goals and has researched the value of the TAFE NSW course to their future Yes No

3. Applicant’s knowledge of TAFE NSW, course, location and living arrangements is satisfactory Yes No

4. Applicant has a strong incentive to return to their home country and does not have strong incentive to remain in Australia Yes No

5. Applicant has realistic expectations of costs for them and all their family members Yes No

6. Applicant’s previous visa and travel history is satisfactory Yes No

7. Applicant has realistic expectations about their ability to find work and their likely income in their location Yes No

8. I have checked the applicant’s documents, including financial and academic documents Yes No

9. I consider that this applicant meets DHA’s Genuine Temporary Entrant (GTE) criteria Yes No Recommend interview by TAFE NSW

TAFE NSW EDUCATION AGENT

I confirm that I have briefed the applicant and the applicant’s parents (if applicant is under 18) on the Terms and Conditions relating to this application and that I have
provided the applicant with relevant information on TAFE NSW and the course consistent with the requirements of the ESOS Act 2000 and the National Code 2018.

Agent Trading Name

Branch Office

Office phone number

(include country code)

Office email address

Details of the Agent’s employee who is facilitating this application:

Counsellor name

Email address Education

Migration Agents Registration Number
Agent
Stamp
Signature

Date
(DD/MM/YYYY)

Updated: January 2020

 Your application to enrol as an international student will be assessed by TAFE NSW. An offer will be issued to you only if you meet admission
requirements, including academic, English language and student visa requirements as assessed by TAFE NSW.
TAFE NSW defines a study period as the following:
§§ A standard Vocational s emester consists of two terms, with a total of 18 teaching weeks.
§§ A standard Higher Education semester consists of two terms, with a total of 15 teaching weeks.
§§ English language courses are delivered in five-week sessions.
All fees in these terms and conditions are shown in Australian Dollars (AUD).

1 REVIEW OF TUITION FEES II. Higher Education courses

TAFE NSW reserves the right to review its fees and charges. Fees are If, in a semester, you are approved to enrol in less than a standard
subject to annual review. If tuition fees are changed you will be required semester load, fees will be charged on a per-subject basis.
to pay the new fees from the commencement of the next semester. If
Such approvals will be given only where you obtain recognition of
you defer your course, you will be required to pay the fees applicable at
prior learning or are exempted from certain subjects in a semester
your new commencement date.
or where your study load is reduced as part of an academic
Fee increases for students who have accepted an offer of enrolment, intervention strategy.
or who re-enrol in the same course or a new course within a package of
courses will be limited to a maximum of 10 percent of the original fee. 3 TAFE NSW VOCATIONAL, HIGHER EDUCATION AND PACKAGED
PROGRAMS
2 VARIATION OF TUITION FEES
I. Payment of fees
I. Vocational courses
§§ New students must pay the registration fee, English language tuition fee
If you are required to repeat units or to re-sit assessments during the (if applicable), Overseas Students Health Cover (OSHC) for the length of
standard duration of your course (as indicated by your e-Confirmation the visa, and the course tuition fees by the due date stated in the letter
of enrolment), then additional fees may apply. The additional fees will of offer. This must be paid prior to the start of the course.
be the same as those applicable to domestic students repeating units
or re-sitting assessments. §§ If a TAFE NSW Diploma is packaged with a Higher Education course then
students will be required to pay a non-refundable course fee of $4,500.
If you extend the original duration of your course or are granted a This fee will be used towards the Higher Education component of their
variation to your study load due to recognition of prior learning, if package.
the number of hours of study is less than 50 percent of a standard
semester load, a pro-rata fee will apply. However, if the number of hours §§ The following table shows the payment arrangements before
PAGE 5 OF 8

of study is equal to or more than 50 percent of a standard semester commencement for new students for Vocational or Higher Education
load, a full semester fee will apply. courses or packages of English language, Vocational and/or Higher
Education courses.

STUDY OPTIONS FIRST PAYMENT DUE DATE SECOND PAYMENT DUE DATE
VET only One semester* of VET tuition fees As per statement Not applicable Not applicable
of fees
COMBINED Full English language tuition fees As per statement Balance of semester’s VET tuition 3 weeks before VET
English language + $2,000 VET tuition fees of fees fees if applicable course commencement
25 weeks or less (students studying less than 10 weeks of English
+ VET must pay one semester of VET tuition fees)
COMBINED Maximum of 50 percent of the total English As per statement Balance of English tuition fees 2 weeks before the
English language more language tuition fees of fees second study period
than 25 weeks + $2,000 VET tuition fees
+ VET Balance of semester’s VET tuition 3 weeks before VET
fees course commencement
COMBINED One semester* of VET tuition fees As per statement Balance of semester’s Higher 3 weeks before Higher
VET + TAFE NSW Higher + $4,500 non-refundable Higher Education of fees Education tuition fees Education course
Education tuition fees commencement
COMBINED Full English language tuition fees As per statement Balance of semester’s VET tuition 3 weeks before VET
English language + $2,000 VET tuition fees of fees fees if applicable course commencement
25 weeks or less (students studying less than 10 weeks of English
+ VET + TAFE NSW must pay one semester of VET tuition fee) Balance of semester’s Higher 3 weeks before
Higher Education Education tuition fees Higher Education course
+ $4,500 non-refundable Higher Education
tuition fees commencement

COMBINED Maximum of 50 percent of the total English As per statement Balance of English tuition fees 2 weeks before the
English language more language tuition fees of fees second study period
than 25 weeks + $2,000 VET tuition fees
+ VET + TAFE NSW Balance of semester’s VET tuition 3 weeks before VET
+ $4,500 non-refundable Higher Education fees course commencement
Higher Education tuition fees
Balance of semester’s Higher 3 weeks before Higher
Education tuition fees Education course
commencement
TAFE NSW Higher One semester of Higher Education As per statement Not applicable Not applicable
Education only tuition fees of fees
COMBINED Full English language tuition fees As per statement Balance of semester’s Higher 3 weeks before Higher
English language + $4,500 non-refundable Higher Education of fees Education tuition fees Education course
25 weeks or less tuition fees commencement
+ TAFE NSW (students studying less than 10 weeks of English must
Higher Education pay one semester of Higher Education tuition fees)
COMBINED Maximum of 50 percent of the total English As per statement Balance of English tuition fees 2 weeks before the
English language more language tuition fees of fees second study period
than 25 weeks + $4,500 non-refundable Higher Education
+ TAFE NSW Higher Balance of semester’s Higher 3 weeks before Higher
tuition fees Education tuition fees Education course
Education
commencement
* 50 percent of tuition fees will be charged for courses less than 12 months duration and more than six months duration.

Updated: January 2020

 §§ Tuition fees for Higher Education or vocational and packaged withdraw from your Higher Education and/or vocational course within the
programs are payable within four weeks of receipt of an offer to final four weeks (28 days) before the course semester commencement.
study at TAFE NSW. If you apply within four weeks of the course §§ TAFE NSW will refund 75 percent of the semester fee paid for a
commencement date, the fees are payable within seven days of vocational course where you:
receipt of the offer letter.
(a) Receive an offer for an undergraduate course which is not offered by
§§ Continuing English language students (with offers of more than 25
TAFE NSW Higher Education in an Australian university immediately
weeks) must pay the balance of their tuition fee for their English
following the completion of the NSW Higher School Certificate; and
language course of study by the due date on their additional fee
statement (two weeks before the commencement of the next study (b) Withdraw from the course no later than 14 days after the start
period) or a late payment fee of $200 will apply. Failure to pay the date to take up your place in a higher education degree course.
fees may lead to cancellation of enrolment. Academic results will be §§ TAFE NSW will refund pro-rata tuition of the semester fee paid from
withheld when fees are outstanding. the date of becoming an Australian permanent resident, minus a $300
§§ Continuing Higher Education and/or vocational course students must processing fee if you have been granted permanent residency after
pay the tuition fee for their next study period by the due date on their your application and before or during a TAFE NSW course.
fee statement (two weeks before the commencement of the next §§ TAFE NSW will refund pro-rata tuition of the semester fee paid from the date
study period) or a late payment fee of $200 will apply. Failure to pay of becoming a temporary resident, minus a $300 processing fee and minus
the fees may lead to cancellation of enrolment. Academic results will any temporary resident tuition fees if you have been granted temporary
be withheld when fees are outstanding. residency after your application and before or during a TAFE NSW course.
§§ Continuing Higher Education and/or vocational course students §§ TAFE NSW will refund 50 percent of the semester fee paid for a Higher
under compassionate and compelling circumstances may apply to Education course if you withdraw from the course on or after the course
pay the tuition fee in instalments. If the request is approved then an commencement but before the relevant census date.
instalment fee of $200 will apply.
§§ TAFE NSW will refund 100 percent of semester fee paid of the Higher
II. Change of course/location and fees Education course, less the $300 processing fee, if you become a
§§ Once an electronic Confirmation of Enrolment (eCoE) has been issued permanent resident on or before the relevant census date. TAFE NSW
to you and you wish to change your course or location before or during will not refund any tuition fees paid of the Higher Education course if you
the course period, an application to change course/location must be become a permanent resident after the relevant census date.
lodged with TAFE NSW. Approval of the application is not guaranteed. §§ TAFE NSW will refund pro-rata semester fee paid of the Higher Education
§§ Where your change of location/course application is approved, and course from the date of becoming a temporary resident, minus a $300
a higher tuition fee applies, you must pay the difference in these processing fee, if you have been granted temporary residency after
fees before you can be enrolled in the new course or at the new your application and before or during a TAFE NSW course on or before
location. the relevant census date. TAFE NSW will not refund any tuition fees paid
of the Higher Education course if you become a temporary resident after
PAGE 6 OF 8

§§ If a lower fee applies for the same/different location/course at the same/ the relevant census date.
second location, you can either apply for a refund of the excess fee or
the excess will be carried forward as a credit to next semester fee. IV. Refund Procedures
III. Refund policy for Higher Education or Vocational Course only or Higher §§ You must complete a TAFE NSW Refund Application Form and attach
Education or Vocational Course component of a packaged program all supporting documents. The Refund Application Form is available for
download from tafensw.edu.au/international
§§ This refund policy will apply only when TAFE NSW has issued you with
an eCoE, regardless of whether you have or have not submitted your §§ Your refund will be processed within four weeks of receipt of your
application for a student visa. completed refund application if all the required documents are provided.
Should TAFE NSW withdraw a location/course the student has enrolled
§§ There is no refund for days designated as Australian/NSW public holidays. in, the refund will be processed within two weeks. A written statement
§§ Processing fee, application/registration fee, accommodation will be provided to the student to explain how the refund is calculated.
placement fee (including guardianship arrangement) and airport pick- §§ If you are returning home, TAFE NSW may access VEVO to confirm your
up fee are not refundable. location prior to processing the refund.
§§ The tuition of $4,500 paid towards the TAFE NSW Higher Education
component of a package is non-refundable, except in the case of a V. Deferrals
visa refusal or withdrawal before commencement in the first course §§ In a package offer, if you do not reach the level of English specified in the
of the package. letter of offer for the vocational/Higher Education course, you may defer
commencement of your Higher Education and/or vocational course until
Tuition fees paid are not refundable if: the next available intake for that course. However, if you withdraw from that
§§ A student fails to comply with the conditions of enrolment at TAFE NSW. course, TAFE NSW will refund tuition fees paid for the vocational course
§§ A student breaches any of the visa requirements of his or her visa as minus a $300 processing fee.
imposed by the Australian Government. §§ If you obtain a deferral of the Higher Education and/or vocational
§§ A student requests a transfer to another provider prior to the component of your combined packaged course and fail to enrol on the
completion of six months of their principal course in TAFE NSW and deferred start date the following will apply:
this request is not approved. —— If you requested a deferral four weeks (28 days) or more before the
§§ A student withdraws from their vocational course on or after the original course start date then 90 percent of the semester fee paid
commencement date of the course of study. will be refunded.
§§ A student withdraws from their higher education course after the —— If you requested a deferral within the final four weeks (28 days)
relevant census date. Census dates are listed in the Higher Education before the original course start date then 80 percent of the semester
calendar at: tafensw.edu.au/international/enrol/how-to-apply/ fee paid will be refunded.
academic-calendar —— If you requested a deferral after the commencement of your original
§§ A student/parent provides false or misleading information (unless a course you will not be eligible for a refund.
refund is applicable under the ESOS Act). —— If you have not requested a deferral within two months of the start
Part or whole of the tuition fees paid are refundable under the following date of your course, tuition fees paid will be forfeited.
circumstances: —— If there is an increase in course fees for the deferred start date you
§§ If your application for a visa to study in TAFE NSW is refused before will be liable to pay the new semester tuition fees in order for the new
commencing a course, then a deduction of $300 or five percent of the eCoE to be issued.
semester fee paid, whichever is the lesser, will apply. VI. Suspensions
§§ If you commence a TAFE NSW course before your student visa §§ If you obtain a suspension to your enrolment after the commencement
application has been processed and it is subsequently rejected, a of the semester, a pro-rata transfer of the remainder of the current
pro-rata refund of tuition fees paid will be made. semester’s tuition fee may be granted. The fee transferred, if any, will
§§ TAFE NSW will refund 90 percent of the semester fee paid if you be held towards tuition for the semester that you are returning to as an
withdraw from your Higher Education and/or vocational course four international student. You will be required to pay any balance prior to
weeks (28 days) or more before course semester commencement. resuming the studies. If you decide not to recommence studies, or you
recommence the course as a temporary or permanent resident, no refund
§§ TAFE NSW will refund 80 percent of the semester fee paid if you
of the fees transferred will be made.

Updated: January 2020

 4 TRANSFERS II. Transfer between TAFE NSW Higher Education for Higher
Education or TAFE NSW for Vocational Courses
I. Transfer to a TAFE NSW Higher Education Course
Once an eCoE has been issued to you, you must remain enrolled in the
TAFE NSW will transfer the tuition fees from your vocational course to a
Higher Education or vocational course for at least one semester at the
TAFE NSW Higher Education course if you withdraw from the vocational
TAFE NSW location stated in your offer of enrolment. An application for a
course and enrol in the TAFE NSW Higher Education course within 14
change of location before completion of one semester will be approved
days after the semester commencement.
only in exceptional circumstances.

5 TAFE NSW ENGLISH LANGUAGE COURSE FEES AND REFUNDS

I. Payment of Fees
New students must pay the application fee, English language tuition fee (as applicable) and Overseas Students Health Cover (OSHC) for the length of
the visa by the due date stated in the letter of offer. This must be paid prior to the start of the course.

STUDY OPTIONS FIRST PAYMENT DUE DATE SECOND PAYMENT DUE DATE
English language Full English language tuition fee As per statement of Not applicable Not applicable
25 weeks or less fees

English language Maximum of 50 percent of the total As per statement of Balance of English 2 weeks before the
more than 25 weeks* English language tuition fee fees tuition fees second study period*

II. Transfer of Fees 6 OVERSEAS STUDENTS HEALTH COVER (OSHC)

§§ If you complete your English course at TAFE NSW earlier than expected §§ All international students are required to pay the visa length OSHC for
and there is a further general English course available at the centre, themselves and all dependent members of their family staying with
any remaining fees will be applied to the new course. If you enrol them in Australia.
immediately in a TAFE NSW vocational course, the remainder of your §§ If you are currently studying in Australia and wish to renew your membership
paid English tuition fees will be transferred to the TAFE NSW course. with your provider by yourself, you must provide a copy of your health
§§ If you are accepted into a TAFE NSW course before you complete your fund membership records showing your name, membership number, OSHC
English course, we will transfer to that course the remainder of your provider and start date/end date of policy. You should be aware of the
paid fees as at the end of the English course session/term in which
PAGE 7 OF 8

benefits/coverage you purchase if you make your own arrangements.

you are enrolled at the time of transfer. No fees will be transferred to §§ TAFE NSW receives a commission from the health insurance provider for
other institutions or persons. processing your OSHC payment.
III. Refund Procedures
7 INFORMATION REGARDING A DISABILITY (SECTION 10 OF THE
§§ All applications for refunds must be made in writing and must contain
the eCoE form, receipt for course fees and certified copies of any APPLICATION)
supporting documentation. Applications for refund can be found on §§ If you have a disability, relevant information is requested to establish
our website: tafensw.edu.au/international whether you require the provision of additional services or facilities not
§§ No refund will be paid to a third party unless the student indicates the required by students who do not have a disability.
name, address and bank account details of the person to whom the §§ After consideration of your requirements, if the provision of these
refund should be paid. If these details are not provided, the refund services or facilities would impose ‘unjustifiable hardship’, for example,
will be sent to the student’s address as indicated in Part 1 of the a very high cost on TAFE NSW, your enrolment may be refused or
application form or the refund form. additional fees may apply. You will be advised in writing of our decision.
IV. Refund Policy for TAFE NSW English Language Courses §§ The provision of additional services or facilities should not be seen as a
guarantee of successful completion of a course. TAFE NSW reserves the
§§ A $100 processing fee applies to all refunds except when a student right to terminate a student’s enrolment if the provision of reasonable
visa is refused. adjustment is unsuccessful and further provision of services or
§§ Course fee refunds are calculated from the date a written refund facilities is determined as unjustifiable hardship.
application is received only, on the following basis:
—— The English Language Centre will refund 100 percent of the English 8 PROVIDER DEFAULT
language course fee paid if your application for a visa to study in §§ If TAFE NSW is unable to deliver the accepted course at the agreed
Australia is rejected. location, you will be offered a refund of the unused portion of the pre-
—— The English Language Centre will refund 100 percent of the English paid fees. The refund will be processed to you within two weeks from the
language course fee paid if the course you have enrolled in is day you are advised of the course cancellation. Alternatively, you may
cancelled by TAFE NSW. be offered enrolment in another course/location by TAFE NSW.

—— The English Language Centre will refund 90 percent of the English §§ If an alternative course/location is offered, you have the right to choose
language course fee paid if you withdraw from the course four whether you would prefer a refund of the unused course fees paid or
weeks (28 days) or more before the commencement date of the to accept the place in the new course/location. If you choose to accept
course of study. the new course/location, TAFE NSW will ask you to sign the acceptance
of offer for the new course/location. In this case, the obligations of TAFE
—— The English Language Centre will refund 80 percent of the English NSW would be discharged.
language course fee paid if you withdraw within the final four weeks
(28 days) before the commencement date of the course of study. §§ The Tuition Protection Service (TPS) is an initiative of the Australian
Government to assist international students whose education providers
§§ There will be no course fee refund on or after the commencement are unable to fully deliver their course of study. The TPS ensures that
date of the course of study. international students are able to either complete their studies in
§§ If you provide TAFE NSW with false or misleading information or another course or with another education provider or receive a refund of
documents, or breach your visa conditions, no refund will be made. their unspent tuition fees. For more information about TPS please refer
For visa conditions please refer to: immi.homeaffairs.gov.au/visas/ to the following website: tps.gov.au
already-have-a-visa/check-visa-details-and-conditions/see-your-
visa-conditions 9 EXPECTATIONS OF TAFE NSW
§§ There is no refund for days designated as Australian/NSW public holidays. TAFE NSW will:
§§ The processing fee, application fee, accommodation placement fee §§ Provide the student with the same level of instruction and educational
(including guardianship arrangement) and airport pick-up fee are not services as normally provided to other students enrolled at TAFE NSW.
refundable. §§ Provide an orientation program for the student.
§§ Monitor the welfare of the student and provide counselling and ongoing
support while the student is enrolled at TAFE NSW.

Updated: January 2020

 §§ Appoint one or more TAFE NSW staff members to act as the point of 14 PRIVACY AND DISCLOSURE
contact for students who have access to up-to-date details of TAFE
§§ Personal information you supply and consent to being contacted about is
NSW’s support services for students.
to be used by TAFE NSW in connection with an application for a student to
§§ Pay commission to an agent registered with TAFE NSW who submits study in NSW. Provision of information is voluntary but, if not provided, the
the student’s application. application may be hindered.
§§ Monitor, record and assess the course progress of each student for §§ TAFE NSW will not disclose personal information to outside parties, other than
the course in which the student is enrolled, as per the requirements as provided in the application form, unless required by law, you consent or
of the National Code. Please refer to the following website: it is needed to prevent serious threat to a person’s health or safety. You can
internationaleducation.gov.au/Regulatory-Information/Education- access and correct your personal information by contacting TAFE NSW.
Services-for-Overseas-Students-ESOS-Legislative-Framework/
§§ TAFE NSW may disclose personal information to the Commonwealth
National-Code/nationalcodepartd/Pages/ExplanatoryguideD10.aspx
including the TPS, or State or territory agencies, health insurance
10 EXPECTATIONS OF STUDENTS AND PARENTS provider, University Education Partners, pursuant to obligations under
the ESOS Act 2000 and the National Code of Practice 2018 and to any
The student (and parent if the student is under 18 years of age) so far contractor(s) engaged by TAFE NSW to provide advice or services
as relevant, will ensure the student complies with the following: in connection with any aspect of TAFE NSW’s international students
§§ Must keep a copy of the written agreement with TAFE NSW, and program or operation.
receipts of any payments of tuition fees or non-tuition fees.
15 STUDENT DECLARATION
§§ Must obtain a student visa and comply with student visa requirements.
(If you are under the age of 18 this declaration must also be signed by
§§ Must commence their enrolment on the date stated on the eCoE and if
your parent or guardian)
this is not possible, notify TAFE NSW in writing within 24 hours of the
start date on the eCoE. §§ I/We declare that all information provided with this application form is
correct and that I/we have read and understand and agree to be bound
§§ Is subject to the requirements of the National Code and must comply
by the Terms and Conditions relating to this application
with TAFE NSW enrolment conditions and requirements in respect of
international students. §§ I/We agree that I/we have read the course outline on the website: tafensw.
edu.au/international and understand the necessary pre-requisites,
§§ For Vocational courses must meet TAFE NSW course requirements
including English language requirements.
and meet the requirements of DE-DHA Course Progress Policy – refer to
tafensw.edu.au/about/policies-procedures for the policy and procedures. §§ I/We agree that in the event that false, inaccurate or misleading information
is provided, TAFE NSW reserves the right to cancel the enrolment.
§§ For Higher Education courses must meet TAFE NSW course
requirements and meet the requirements of TAFE NSW Higher §§ I/We understand that the signed acceptance form, sent by TAFE NSW
Education Course Progress policy – refer to tafensw.edu.au/about/ with an offer letter and fee invoice will constitute a written agreement
PAGE 8 OF 8

policies-procedures for policy and procedure. between the student and TAFE NSW for the purpose of the ESOS Act 2000
and the National Code 2018.
§§ Must not engage in any activity that may endanger their safety or the
safety of any other person. §§ I/We agree to pay the applicable tuition fees set out on tafensw.edu.au/
international prior to the commencement and subsequent semesters of
§§ Must ensure requirements are met and maintained for accommodation
the nominated studies. Additionally I/we agree to be jointly or severally
and welfare arrangements for students under 18 years of age.
liable to the debt arising from fees owing.
§§ Must pay the required fees when an offer of placement is accepted
§§ I/We agree that when I/the student am/is accepted for enrolment in a
and fees owing before the commencement of each semester or any
TAFE NSW location, I/we must comply with and ensure that the student
date agreed by TAFE NSW.
complies with the terms and conditions of enrolment and the TAFE NSW
§§ Must notify TAFE NSW immediately if they wish to defer/suspend/withdraw Student Discipline Policy.
from their course, or there are any changes to their visa status.
§§ I/We understand and consent that personal information provided by
§§ Must update and/or notify TAFE NSW of their residential address, the student to TAFE NSW may be made available to the Commonwealth
mobile phone number, email address and Emergency contact details including the TPS, or State or territory agencies, health insurance provider,
within seven days of arrival and of any changes to these within seven University Education Partners, pursuant to obligations under the ESOS
days of any change. Act 2000 and the National Code of Practice 2018 and to any contractor(s)
engaged by TAFE NSW to provide advice or services in connection with any
11 DISCLAIMER aspect of TAFE NSW’s international students program or operation.
TAFE NSW does not represent or guarantee that the student will: §§ I/We give consent for TAFE NSW to obtain the student’s Visa Entitlement
§§ be accepted for enrolment at a specific TAFE NSW location Verification Online (VEVO) information from DHA for the purposes of
verifying any information provided by me to TAFE NSW in connection with
§§ successfully complete studies undertaken
my application, enrolment, payment of fees and visa matters.
§§ gain entry into further tertiary studies.
§§ I/We hereby consent to being contacted in connection with this application
TAFE NSW accepts no liability for any unexpected interruption in and any subsequent enrolment by text message, email or other electronic
services through events such as staff strikes, electrical failure, floods means and note that I/we may, at any time, opt out of being contacted by
and other similar events and which cause a cancellation of classes. any such electronic means by contacting TAFE NSW and so advising.
Fee refunds will not be provided for classes missed due to such events. §§ I/We agree that if there is any difference in meaning of provisions of the
English version and any translated version of this form or the terms and
12 COMPLAINTS PROCEDURE conditions provided to me/us, the English version is to prevail.
§§ The complaints procedure contained in these terms and conditions
of enrolment is available to a student in the event of a grievance in
Student Signature
relation to a claimed refund. However, the written agreement, and the
right to make complaints and seek appeals of decisions and action
under various processes, does not affect the rights of the student
to take action under the Australian Consumer Law if the Australian
Consumer Law applies.
§§ If the student has a complaint about the services provided by TAFE Print Name Date (DD/MM/YYYY)
NSW, attempts should be made to resolve the problem with relevant
staff before lodging a written complaint.

§§ Full details of the complaints and appeals procedure is available at Parent Signature
tafensw.edu.au/about/complaints-feedback
§§ So far as possible relevant complaints will be handled upon the same
basis as complaints from a student or parent ordinarily resident in NSW.

13 BREACH OF TERMS AND CONDITIONS

Print Name Date (DD/MM/YYYY)
Any breach of terms and conditions may result in the termination of the
student’s enrolment and may affect the student’s visa.

Updated: January 2020