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Client Feedback Form

This document is a client feedback form from AlMansoori Specialized Engineering sent to PETROBEL regarding work done by Eng. Mohamed Talaat's crew from February 21st to 22nd, 2022. The form asks PETROBEL to rate the crew's performance across 10 categories from very poor to excellent. It also has a section for any comments and areas requiring improvement. Once completed, the form should be returned sealed to the Operations Supervisor or directly to AlMansoori's HSEQ department if feedback is below good. AlMansoori will then note any required actions.

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Mohamed Talaat
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105 views1 page

Client Feedback Form

This document is a client feedback form from AlMansoori Specialized Engineering sent to PETROBEL regarding work done by Eng. Mohamed Talaat's crew from February 21st to 22nd, 2022. The form asks PETROBEL to rate the crew's performance across 10 categories from very poor to excellent. It also has a section for any comments and areas requiring improvement. Once completed, the form should be returned sealed to the Operations Supervisor or directly to AlMansoori's HSEQ department if feedback is below good. AlMansoori will then note any required actions.

Uploaded by

Mohamed Talaat
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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ALMANSOORI SPECIALIZED ENGINEERING

CLIENT FEEDBACK

1
Job No. : M.G.67 Location : ECDC-5 (113-199)
AlMansoori Crew : Eng. Mohamed Talaat Date (From/To) : 21/02/2022 : 22/02/2022

2
Client : PETROBEL Client Rep. Contact No. :

Client Rep. : Eng. Amr Ibrahim Client Rep. Email Add. :

We would like to take this opportunity to sincerely thank you for your business.
To ensure that we provide you, our valued customer, with the highest quality possible in personnel, equipment
and service, we would be grateful if you could take a few moment of your time to fill out this Client Feedback
Form.

Did we meet your expectations?


3
Categories
Very Poor Poor Satisfactory Good Excellent

Availability of Requested Equipment / Crew 1 2 3 4 5 6 7 8 9 10

Equipment Condition and Performance 1 2 3 4 5 6 7 8 9 10

Crew Professionalism and Competency 1 2 3 4 5 6 7 8 9 10

Attitude / Communication 1 2 3 4 5 6 7 8 9 10

Data Quality / Service Report 1 2 3 4 5 6 7 8 9 10

Compliance to HSEQ Requirements 1 2 3 4 5 6 7 8 9 10

Completion of Job on Time 1 2 3 4 5 6 7 8 9 10

Management Commitment / Response 1 2 3 4 5 6 7 8 9 10

Rectifying defects promptly and to your satisfaction 1 2 3 4 5 6 7 8 9 10

Overall Job Performance 1 2 3 4 5 6 7 8 9 10

Total Score: ______ / 100


4
Any comments / specific areas requiring improvement:

Client Rep. Signature : Date : 22/02/2022


Note: This form should be completed by the Client Representative and return in a sealed envelope to the Operations Supervisor. In
addition, if feedback is below ‘Good’, client is free to send this form directly to the Corporate HSEQ Department through
email address: [email protected] or fax +97125550437.

For AlMansoori Use

5
Action Required Action By Date

F. 1315
Rev. 02
01.05.15

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