The Effects of Remote Working in The Skill Development of The Employee

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COLLEGE OF SUBIC MONTESSORI INC.

“Shaping Lives, Intellects and World Views”

Chapter 1

THE PROBLEM AND ITS BACKGROUND

INTRODUCTION

The Coronavirus pandemic is the most significant health crisis that the Philippines has faced in

the past decades. It has severely affected our way of living with unparalleled consequences for

our daily lives, including how we work and learn.

Of the recent trends in the business industry, as the pandemic continues to affect the lives of

millions of Filipinos. Businesses and other Enterprises in Dinalupihan, Bataan adopt various

methods in order to continue their operations without risking the health and lives of its staffs as

well as the owners and other stakeholders, one of this methods is to convert office or as we know

face to face work into home based work..

What is Remote Working? As per Cambridge Dictionary, Remote working is the practice of an

employee working at their home, or in some other place that is not an organization's usual place

of business. Remote work has grown in popularity in recent years, which enables workers to

access their work whenever and wherever there is an Internet Connection, It gives workers more

control over their space and their time and this helps reduce the risk of being infected with the

Coronavirus as well as a big help in eliminating transportation cost for most employees who

commute in order to attend their work every day. However, despite the advantages of remote

work, there are also challenges. According to Buffer’s 2019 State of Remote Work report, 17%

of the employees are struggling to collaborate or communicate with their colleagues, because of

lack of communication the number of problems arise. Unlike when employees are in the same

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office, they can interact with each other anytime. Another challenge as published by Workana is

maintaining and building trust with other Co-worker. According to their studies, out of a

thousand employees surveyed, 52% pointed out that when working at their home office they feel

that the rest of the team is less trustful and leave them out of some big decisions. More

specifically, they worry that coworkers say bad things behind their backs and make changes to

projects without telling them in advance, as a means to undermine their work. Some employees

are afraid to trust their co-workers because they don’t know each other and also they haven’t met

yet. Face-to-face interactions and everyday communications are important because they can

foster feelings of trust and bonding within the group.

Many companies intend to permanently shift at least some of their employees to remote work

post the pandemic. As a result, companies will be readily hiring employees who not only have

the desired expertise for the vacant job position, but also the core competencies to succeed in a

remote role.

In this study the researcher wants to determine the effects of remote working in the development

of skills of employees, such as in Verbal and Written Communication Skills, Time-Management

Skills and as well in Critical Thinking Skills, also researcher wants to bring to the surface

problems that predated the current crisis, such as a the lack of technological infrastructure,

devices and tools and digital connectivity.

STATEMENT OF THE PROBLEM

The Researcher concluded questions to form a survey that may help in determining the effects of

Remote Working in the Development of Skills of employees employed at various establishments

in the Area of Dinalupihan in Bataan.

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Specially, the study sought answer to the following questions:

1. What is the profile of the Employees in terms of:

1.1. Name

1.2. Age

1.3. Sex

2. What certain skill you developed through working remotely?

2.1. Adaptability

2.2. Time Management

2.3. Digital Literacy

2.4. Oral Communication

3. What working skill do you have that does not apply to remote working?

3.1. Leadership skill

3.2. Verbal Communication skill

3.3. Problem solving skill

3.4. Teamwork

4. What is the most possible recommendation to develop skills despite remote working?

4.1. Set out your team’s mission and purpose

4.2. Be clear about roles

4.3. Communicate effectively

4.4. Manage conflict

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SCOPE AND DELIMITATION

This research paper is composed based on the factors that affect the skill development of

employees. The researchers conduct a survey to various individuals who are employed as a home

based worker in Dinalupihan, Bataan in order to gather data and information which may be used

to determine the effects of remote working to employees. The survey will take place sending an

online form to the respondents in Dinalupihan, Bataan. Also this survey will not reveal any

important personal information of the Respondent(s) that may be used in fraud or any evildoings.

The purpose of this study is to have a better knowledge of the relationship between working

from home and employee productivity, as well as to see if there has been any change in

productivity variables over the previous years. The research would be carried out using a survey

and reference questionnaire for employees.

SIGNIFICANCE OF THE STUDY

This study serves as a resource for determining the effects of remote working in the skill

development of the employees.

The results of this study will provide aid and benefits to the various sectors as follows:

Online Employees. The study will provide benefits to them as they will know the positive and

negative effects of remote working in their skill development and enable them to embrace the

positive effects and get rid of the negative one.

Organizations. This will be gaining insights as to what measures are appropriate to help the

employees to develop their skills in order to support its organizational goals and objectives.

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Community. The result of this study will redound to the benefit of the community considering

that employees play an important role in the community. They will be able to realize the

significance of the skill development of the employees to fulfill its duties towards the

community.

Researchers. This refers to the students conducting the study. They will acquire more

information and knowledge about their chosen topic.

Future Researchers. The result of this study will provide related problems to be studied by

future researchers and will also serve as their cross reference that will give them a background or

an overview about this topic.

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Notes in Chapter 1

https://dictionary.cambridge.org/us/dictionary/english/remote-working

https://buffer.com/state-of-remote-work-2019

https://blog.workana.com/en/entrepreneurship/seven-great-challenges-of-working-with-remote-teams-

and-how-to-overcome-them/

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Chapter 2

FRAMEWORK

This chapter introduces relevant theory, related literature, related studies, conceptual paradigm,

hypothesis and definition of terms. This provides information about the effects of remote

working in the skill development of the employees.

RELATED THEORY

Despite this descriptive evidence of change, caution is advised because theories of social and

economic development could explain some or all of the shift.

Digital Globalization

The first is predicated on the assertion that an economic system is forming that places a greater

focus on intangible economic assets, such as new ideas, software, and services, rather than

tangible goods. More emphasis is placed on educated professionals in this ‘knowledge

economy,’ who have access to bodies of theoretical, specialized, and abstract knowledge, and

thus add value not with their hands, but with their heads (Drucker, 1959; for a critique, see

Thompson et al., 2001). Because knowledge creation is less geographically constrained,

changing the balance between the physical and metaphysical natures of work diminishes the

fixity of work. As a result, the knowledge economy theory suggests that the rise in remote

working can be explained in part by this transformation in the economy.

Flexible Working

Employers are engaging labor in ways that are more sensitive to when and where employment is

needed, according to the second explanatory explanation. This is based on the ‘flexible firm’

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approach, in which employers treat different groups of employees differently in order to increase

numerical and functional flexibility (Atkinson and Meager,1986). The former is ensured through

“flexible working,” which is defined as “a type of work arrangement that allows workers to work

for as long as they want, wherever they want, when they want, and at what hours they want”

(CIPD, 2016).It contains a comprehensive list of methods through which employers dice and

slice working hours, as well as modify work location to meet business needs. Those who work

remotely, like those who do other non-standard labor, are often flexible in a variety of ways.

Organizational Adaptation

(Goodstein, 1994; Ingram and Simons, 1995), the idea that employers adapt and evolve in

response to society norms and expectations is linked to the flexible working hypothesis.

Additionally, the changing demographic composition of the workforce may push employers to

offer working arrangements that better suit employees’ domestic and personal circumstances, in

addition to the benefits of employer-inspired flexible working stated above.

Working Environment

Noise, air, temperature, light and color, and space were discovered to be five contributing factors

in the research of the "Daily Hassle" at the workplace. McCoy and Evans (2005) defined how

the physical environment can obstruct the achievement of job goals. Noise, air, temperature,

light and color, and space in the workplace all have a deleterious effect on an individual

employee's performance when exposed to them at a high intensity level or for a long period of

time. This occurs when the stressor impairs one's ability to process and comprehend the number

and predictability of 'signals,' which increase in number and predictability as the activity

becomes more difficult. This environmental stressor may also have an impact on physiological

processes, cause negative affection, reduce motivation, and obstruct social contact.

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RELATED LITERATURE

Foreign

According to Nature Human Behaviour (2021) Before the COVID-19 pandemic, at most 5% of

Americans worked from home for more than three days per week1, whereas it is estimated that,

by April 2020, as many as 37% of Americans were working from home (WFH) full-time 2,3.

Thus, in a matter of weeks, the pandemic caused about one-third of US workers to shift to WFH

and nearly every American that was able to work from home. Many technology companies,

such as Twitter, Facebook, Square, Box, Slack and Quora, have taken this shift one step further

by announcing longer term and, in some cases permanent, remote work policies that will enable

at least some employees to work remotely, even after the pandemic 5,6. More generally,

COVID-19 has accelerated the shift away from traditional office work, such that even firms that

do not keep full-time remote work policies in place after the pandemic has ended are unlikely to

fully return to their pre-COVID-19 work arrangements7. Instead, they are likely to switch to

some type of hybrid work model, in which employees split their time between remote and office

work, or a mixed-mode model, in which firms are a mixture of full-time remote employees and

full-time office employees. For example, some scholars predict a long-run equilibrium in which

information workers will work from home approximately 20% of the time1. For long-term

policy decisions regarding remote, hybrid and mixed-mode work to be well informed, decision

makers need to understand how remote work would impact information work in the absence of

the effects of COVID-19.

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According to Bain and Taylor, 2000; Felstead et al., 2005.even personal experience, suggests

that paid employment is no longer confined to designated hours carried out in a specified place.

This applies especially to managers, professionals and other white-collar workers. Greater

technological connectivity facilitates this process by enabling work to be carried out wherever

workers happen to be and whatever the time (Messenger and Gschwind, 2016). The costs

associated with purchasing, building and maintaining sites as places of work can be high and are

difficult to justify if usage levels are low and work mobile. This is especially so for office work

which can be conducted using electronic technologies that make possible communication in

word, image and speech with those who are geographically remote.

According to Brayn Taylor (2000) even personal experience suggests that paid employment is no

longer confirmed to designated hours carried out in specified places. This applies especially to

managers, professionals and other white collar workers. Great Technological connectivity

facilitates this process by enabling work to be carried out wherever workers happen to be

whatever the time.

According to Samantha K. Ammons & William T. Markham (2004) Based on a comprehensive

literature review and detailed semi structured interviews with skilled workers who work at home,

this article explores six research areas: reasons for working at home, the creation and

maintenance of home/work boundaries, problems of isolation, distractions and temptations

facing at-home workers, workaholism, and gender differences. The results indicate that white

collar workers usually choose to work at home to reduce work/family conflicts or because of

factors in the external labor market. Problems of creating and maintaining home/work

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boundaries, isolation, distractions and temptations at home, and workaholism do exist, but there

was evidence that they may have been exaggerated in previous writing about at-home work.

Local

Teleworking, distance freelancing, telecommuting, working from home, portable work, remote

employment, working from anywhere, and flexible employment are all terms for a flexible

working arrangement in which individuals do not travel to a centralized location such as an

office complex, facility, or retail. From the word remote which means far away and working

which means doing an activity for a certain job. (Merriam Webster) It is well known to people

that remote working is a type of work that is done outside the office. This type of working has

been relevant especially today, as we are in the midst of a pandemic. By this type of working

modality, it is made possible for employees to be more productive and effective in working.

Approximately 72 percent of firms in the Philippines have operated remotely as a result of the

country's quarantine. According to Sprout Solutions' research, the BPO Company (31%),

telecommunication technologies (9.79%), and medical (8.51%) sectors were the most preferred

companies that let individuals work from home during the Quarantine, which began in March

2020. As the globe adjusts to the new normal, some people have concluded that remote work is

not a viable business choice in the long run. According to corporate experts, working from home

has a finite 'lifespan.' (Savills, October 2021). This implies that remote working shows a great

result in a workplace but also shows its downside. It also shows that remote working is a very

accessible and productive mode of working during the pandemic.

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According to the experts in this study, they identified large data intake and digital and cloud data

processing software as the most major development areas in remote sensing over the next 5–10

years. Artificial intelligence- powered algorithms innovation is also projected to flourish in the

future years as categorization and evaluation of the Earth's surface improves and different data

sources for theme knowledge are ingested. (Chasmer et al., 2021) On the other hand, The

challenges that will face in the future are difficult to predict, particularly in light of new technical

and methodological breakthroughs, relatively unexpected global catastrophes (such as the

current COVID-19 outbreak), and changes in cultural norms. Despite this, there are a few

difficult areas that might cause issues in the future.

Furthermore, several studies have indicated that many workers and job seekers choose a firm

that is digitally equipped and a pioneer in development. Because of changing employee's

performance and the desire for a more dynamic work environment, firms have been obliged to

convert and deploy remote work or hybrid work settings—whether momentarily or permanently

—in order to maintain and recruit the finest personnel. (Rappler, 2021) This shows that the toll

of remote working also takes place in the company. It is seen that companies are forced to

provide equipment, tools, and other necessities for their employees.

Another drawback of remote working for younger remote workers is the possibility of social

exclusion, which is a fascinating phenomenon in the age of social networking and vast

communication technologies. This phenomenon is rather remarkable, and it may imply that,

despite the abundance of technologies for distant communication, young people value face-to-

face contact in the workplace and prefer to collaborate with their coworkers. (Kłopotek, 2017).

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Undoubtedly, remote working will not be able to entirely replace traditional types of

employment at this time. This type of employment, on the other hand, should be viewed as one

of several methods devised to satisfy the needs of a modern workplace. Furthermore, a big

number of individuals interested in working remotely should serve as the foundation for

businesses to derive and produce more effective conclusions.

RELATED STUDIES

Foreign

According to Yang, L., Holtz, D., Jaffe, S. et al.(2021) their study results show that the shift to

firm-wide remote work caused business groups to become less interconnected. It also reduced

the number of ties bridging structural holes in the company’s informal collaboration network,

and caused individuals to spend less time collaborating with the bridging ties that remained.

Employees spent a larger portion of their collaboration time with stronger ties, which are better

suited to information transfer, and a smaller portion of their time with weak ties, which are more

likely to provide access to new information, as a result of the shift to firm-wide remote work,

according to their research.

The theme of distractions is, in fact, another major issue related to Work from home, according

to Teresa Galanti, MPsyc, Gloria Guidetti, PhD, Elisabetta Mazzei, MPsyc, Salvatore Zappalà,

PhD, and Ferdinando Toscano, MPsyc (J Occup Environ Med. 2021), the results of this study

capture the deleterious role that family-work conflict and a chaotic environment, characterized

by visual and acoustic distractions and lack of privacy, play on Work from Home outcomes.

Distracting environments, while fortunately proving not to be predictors of reduced productivity

and increased stress, seem to exert a negative influence on the motivational drivers of people.

Employees may decrease their engagement, with weakened work motivation when their work

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setting becomes more distracting. Furthermore, their findings suggest that autonomy and self-

leadership are associated with increased productivity and job satisfaction. As a result, they may

represent two important resources capable of sustaining Work from Home productivity and

engagement during the COVID-19 epidemic, as well as bringing positive benefits for both

employers and employees.

Local

"In the Philippines, almost 72% of companies have operated remotely as the country was placed

under community quarantines. In a study conducted by Sprout Solutions, it was found that the

BPO industry (31%), information and communication (9.79%), and healthcare (8.51%) sectors

were the biggest industries that let employees work from home during the Enhanced Community

Quarantine implemented last March." However, as the globe adjusts to the new normal, some

people have realized that remote working is not a viable business answer. In their study here are

some reasons why businesses may require office space at some point in the future:

Office as the physical center of your organization.

Because most of the workforce felt isolated during the quarantine, many employees are ready to

return to work to separate work and life. Despite the rigorous physical separation, the office is

one of the few remaining places for everyday face-to-face social connection. People desire

common areas where they may engage and connect with their friends and coworkers since they

are social beings.

Video Conferencing Burnout

According to Forbes Magazine, while some people like the convenience of working from home,

the bulk of people are experiencing burnout after roughly eight months of the pandemic.

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“With the suddenness and degree of the shift to remote work, the loss of childcare, and all of the

worries that accompany the pandemic and its economic fallout, all of the things that typically

cause burnout are intensified, which means the risk of burnout is intensified," Vanessa K. Bohns,

(2020) Associate Professor of organizational behavior at Cornell University told CNN

Philippines.

Furthermore, research shows that 59 percent of remote workers take fewer vacation days than

they would otherwise. Many employees are hesitant to take time off to recharge and unwind

because they are afraid of getting laid off.

Connectivity Issues

Concerns were also expressed about the Philippines' ability to facilitate working from home.

Remote workers in the country continue to struggle to keep up with the demands of working

from home, despite the country being called the country with the slowest internet connection in

Asia Pacific (and ranking 97th in the world).

Lack of broadband access, remote workspaces, and important online public services, according

to Barrons(2020), should all be considered major roadblocks on the way to worker freedom.

According to the United Nations Broadband Commission, just three out of every hundred

individuals in the Philippines have fixed-broadband subscriptions, putting the Philippines in

110th place out of 187 nations in 2016.

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CONCEPTUAL PARADIGM/FRAMEWORK

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HYPOTHESIS

DEFINITION OF TERMS

Work from home - refers to work that is done from home rather than at an office. The notion is

referred to by the acronym "WFH."

Business- is refers to an organization or enterprising entity engaging in commercial, industrial,

or professional activities.

Company - is a legal organization founded by a group of people to engage in and operate a

commercial or industrial business.

Employee - is someone who works for another person or a firm in exchange for a salary or other

agreed-upon pay.

Community- a social group of any size whose members live in the same area, share

government, and frequently share a cultural and historical history.

Digital globalization- is defined as a digital version of globalization that connects nations,

industries, enterprises, and individuals throughout the world through digitally enabled or

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supported flows of data, information, ideas, and knowledge, as well as flows of commodities,

services, investment, and capital.

Organizational adaptation- is a concept used to describe the interaction between an

organization and its environment in organization theory and strategic management.

Workforce - the people engaged in or available for work, either in a country or area or in a

particular company or industry.

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Notes in Chapter 2

https://rdcu.be/cAObn
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8247534/#__ffn_sectitle
https://sprout.ph/free-report-work-from-home-in-the-philippines-during-covid-19/

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Chapter 3

RESEARCH METHODOLOGY

This chapter presents the methods and techniques of the study, the population of the study, the

research instrument, the data gathering procedure, and the data processing and statistical

treatment. The required information relating to this study will be discussed in every part.

RESEARCH DESIGN

This quantitative study utilizes descriptive method design. Descriptive research is used to

describe characteristics of a population or phenomenon being studied (Cynthia Joy, 2014). It

addresses the “what” question rather than questions about how, when, and why the phenomenon

occurs. According to Shuttleworth (2008), descriptive research design is a scientific method

which involves observing and describing the behavior of a subject without influencing it in any

way. He explains that it is often used as a precursor to quantitative research designs, the general

overview giving some valuable pointers as to what variables are worth testing quantitatively.

Porto (2008) said that a descriptive method is designed for the investigator to gather information

about presenting existing conditions. The researcher by using descriptive research can

effectively design a pre-structured questionnaire with both open ended and closed ended

questions, according to Rudison (2015). He also added that the researchers should effectively use

the descriptive method in order to statically analyze the data. According to Manuel and Medel,

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as cited by Cynthia Joy (2014), it involves the description, recording, analysis, and interpretation

of the present nature, composition or processes of phenomena and the focus is on prevailing

conditions, or how a person, group, or thing behaves or functions in the present.

POPULATION OF THE STUDY

The study will be conducted in the area of Dinalupihan, Bataan. The target population of the

study includes 45 participants who work from the desired setting; it was large; thus, the sampling

method was applied to come up with an acceptable number of samples.

SAMPLING METHOD

The study area is selected purposively. Purposive selection of the area is due to the fact that no

studies have been conducted in this area on this topic. Simple random sampling method was

applied in this study as each of the respondents has a chance and an equal probability of being

chosen

INSTRUMENT OF THE STUDY

The researchers used Researcher-made online survey questionnaire in gathering the data among

the 45 respondents (employees) within a selected establishment around Dinalupihan, Bataan.

The first part of the survey questionnaire is about the Respondent’s profile in terms name, age,

and age. The second part is composed of questions which answer the following: What certain

skill you developed through working remotely?, and What working skill do you have that does

not apply to remote working?. The last part is composed of a statement that an employee may

recommend to his/her fellow Employees in order to improve their skill development during

remote working.

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STATISTICAL TREATMENT

The researcher used slovin’s formula to know the validity of sample size. Slovin’s Formula used

to assure that sample size was able enough to reveal the accuracy of the whole study as this

allow the researcher to compute for the valid numbers participants by assuming the desired

percentage of accuracy which is ninety-five percent (97%) an providing margin of error of three

percent (3%).

DATA GATHERING

The data gathering for the study was done through an online survey questionnaire and will be

made during the month of November. The questionnaire was verified through consultation with

the research adviser and is presented in the appendices. A letter of request to conduct the survey

was sent via email to the selected respondents (employees) in Dinalupihan Bataan. After

verification of the letter request for survey, the questionnaire will be distributed and explained to

the respondents. The researcher requested the respondents to answer with all honesty. The

survey questionnaires were retrieved as soon as the respondents had completed answering the

questionnaires.

VALIDITY AND RELIABILITY

According to Calmorin (2016), validity is the degree to which a test measures what it intends to

measure of truthfulness of the response and reliability is the extent to which a test is consistent

and dependable.

To check the survey questionnaire, the researcher enlists the validation and cooperation of their

research adviser. These will allow it to be readily understood and appropriately answered,

resulting in a clear outcome for statistical treatment. In terms of data collection, the research

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study is trustworthy; the survey is done voluntarily and without compulsion and conducted in a

situation that is convenient to the respondents, allowing them to respond thoughtfully and

honestly without hesitation.

Notes in Chapter 3

Cynthia Joy. (2014). Descriptive Method. Retrieved from https://prezi.com/3rdptjum29u9

/descriptive-method/Shuttleworth, M. (2008). Descriptive Research Design. Explorable. Retrieved from

https://explorable.com/descriptive-research-design

Calmorin (2016) https://www.academia.edu/34556884/shapter Porto, J. (2008). Descriptive Method.

Retrieved from https://www.slideshare.net/japorto/ descriptive–method

Rudison, C. (2015). Research Design. Linked in. Retrieved from https://www.linkedin.com

/pulse/research-design-clair-rudison-dba-candidate-

Definition of WORK. (n.d.). Retrieved from Dictionary by Merriam-Webster: America's most-trusted

online dictionary

Savills, K. M. C. (n.d.). Working from Home in the Philippines: Why remote working is not a long-term

business solution. Retrieved from KMC | Leading Full Service Real Estate Agency in the Philippines

(kmcmaggroup.com)

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Chasmer, L. E., Ryerson, R. A., & Coburn, C. A. (2021). Educating the Next Generation of Remote

Sensing Specialists: Skills and Industry Needs in a Changing World. Retrieved from Full article:

Educating the Next Generation of Remote Sensing Specialists: Skills and Industry Needs in a Changing

World (tandfonline.com).

Adjusting to hybrid work needs in the era of remote workforces. (n.d.). Rappler. Retrieved from

Adjusting to hybrid work needs in the era of remote workforces (rappler.com)

Chapter 4

PRESENTATION, ANALYSIS, INTERPRETATION AND DISCUSSION

This chapter presents the presentation, analysis and interpretation of the data collected through

the research instrument employed in this research. Results derived from the gathered data would

be identified, described, and explained. Textual, tabular, and graphical presentations were used

to present the findings.

Table 4.1 Age of the Respondents

Categories Frequency Percentage

18-21 21 46.70%

22-25 16 35.60%

26-29 6 13.30 %

30 above 2 4.40%

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Figure 4.1 present the age of the respondents who answers the research online survey

questionnaires, 21 respondent (46.70%) are ages 18 to 21, while 16 of respondents (35.60%) are

ages 22 to 25, while 6 respondents (13.30%) are ages 26 to 21, while the remaining 2

respondents (4.40%) are 30 years old and above. According to the HR Department (2019), From

interns to long-time, loyal colleagues, having a range of ages brings a wealth of different

experiences to the office. Not only can experience enhance performance, it will also showcase

your business as inclusive and progressive to your stakeholders and customers. In fact, recent

McKinsey research indicates that corporate culture and business performance will greatly

improve as a result of greater diversity awareness. Age diversity will benefit staff, allowing them

to provide their own individual skills and knowledge, while acknowledging their colleagues’

talent, irrelevant of age. Adding to staff cohesiveness, workplace culture will improve as a result.

Table 4.2 Sex of the respondents

Categories Frequency Percentage

Male 16 35.60%

Female 29 64.40%

Table 4.2 shows the respondent number and percentage in the Sample of the study. Out of 45

respondents 29 (64.40%) were Females and 16 (35.60%) Males. According to the International

Labor Organization (ILO) (2009), Despite some progress made over the last few decades in

increasing women’s labor force participation and narrowing gender gaps in wages, gender

equality in the world of work still remains an elusive goal. While millions of women have

become successful entrepreneurs, women are still grossly underrepresented in the world’s board

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rooms. In particular, in the developing world, women continue to form a large majority of the

world’s working poor, earn less income, and are more often affected by long-term

unemployment than men. This is due to women’s socio-economic disadvantages caused by

gender-based discrimination and their double roles of being a worker and a care taker for the

society. Women often have less access to productive resources, education, and skills

development and labor market opportunities than men in many societies. Largely, this is because

of persistent social norms ascribing gender roles, which are often slow to change. Furthermore,

women continue to undertake most unpaid care work, which has become an increasing challenge

in their efforts to engage in productive work, both in subsistence agriculture and market

economy, especially in countries which are negatively affected by environmental change.

Table 4.3 What certain skill you developed through working remotely.

Categories Frequency Percentage

Collaborative Problem 5 11.10%


Solving

Adaptability 12 26.70%

Time Management 22 48.90%

Digital Literacy 6 13.30%

Table 4.3 show the statistic report on what skill employees acquire through working remotely,

out of 45 respondent, 22 individuals the or approximately (48.90%) the majority of respondent

develop or enhance their Time Management skill through working remotely, while 12 or

(26.70%) of respondents answers that through remote working they develop Adaptability skill,

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while 6 of respondents or (13.30%) develop Digital Literacy skill and, Collaborative Problem-

Solving which get the 5 respondents or (11.10%). According to Shirley (2008), better time

management can be achieved if goals have been set and then all future work is prioritized based

on how it moves the individual or organization towards meeting the goals. The value of time

management lies in the fact that people have too many tasks they need to do but not enough time

for the things that they want to do. Time management helps identify needs and wants in terms of

their importance and matches them with time and other resources (Ezine, ). Time management

brings about orderliness and enables one to be more productive and fulfilled.

Table 4.4 What working skill do you have that does not apply to remote working.

Categories Frequency Percentage

Leadership Skill 12 26.70%

Verbal Communication Skill 10 22.20%

Problem Solving Skill 11 24.40%

Teamwork 12 26.70%

Figure 4.4 shows what acquired skill is inconvenient or does not actually apply while working

remotely, 12 or (26.70%) of respondents agreed that Leadership Skill does not apply while

working remotely, while 12 also or (26.70%) of the respondents agreed that Teamwork is not

much convenient while working remotely, while 11 or (24.40%) answers Problem Solving and

with the least respondents to answer, Communication Skill got 10 or (22.2) respondents to

choose it as working skill that does not apply while working remotely. Conceptual skills of

leaders consist of critical ability, rational thinking and idea creation. In the words of Yukl (2001)

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these skills entail high-quality findings, judgment, care, imminent, originality and the aptitude to

construct choices and decisions in multifaceted conditions. Conceptual skills are required by

leaders to be involved in the process of development, organizing and making decisions. For

getting high productivity from employees, leaders need to know the working and functionality of

an organization and must possess these conceptual skills. According to Birgit Großer, Ulrike

Baumöl International Journal of Information Systems and Project Management 5 (4), 21-35,

2017, The factors in the category goal are a result of the two aforementioned categories,

communication and distance. Extensive and structured communication is needed in Virtual

Teamwork to achieve a mutual and precise understanding of the collective goals. Therefore the

team members should be guided to obtain a shared mental model regarding the goals as such as

well as the processes and structures to achieve these goals. Individual properties, team-virtuality

and culture were extracted as factors regarding characteristics of the group. The affiliation to a

certain generation with its technological and work socialization is a relevant individual property

influencing the performance within a team. Having the skills to work in a team again appears to

be more important when the team operates virtually. The analysis of generational impacts on the

performance of Virtual Teamwork opens Links for future research on Virtual Teamwork

Cultural factors have positive and negative influences on the performance. Challenges that occur

regarding disparities in culture in Virtual Teamwork are also found to be a chance for increasing

performance. The degree of virtuality of teams impacts structures and processes of teamwork

and how it is embedded In the organization. Decision making processes e.g. require to be

adapted for Virtual Teamwork.

Table 4.5 What is the most possible recommendation to develop skill despite working

remotely.

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Categories Frequency Percentage

Set your team mission and 12 26.70%


purpose

Be clear about roles 3 6.60%

Communicate Effectively 26 57.80%

Manage Conflict 4 8.90%

Table 4.5 shows the statistical report on what is the most possible recommendation to develop

skill despite working remotely. The majority of 26 individuals or (57.80%) of the respondents

agreed that Communicating Effectively can help you develop your skill despite working

remotely. According to Sarma Cakula, Madara Pratt, (Baltic Journal of Modern Computing 9

(2), 210-219, 2021) Most of the human interaction is non-verbal and the communication using

technology based means is not as effective as face-to-face meetings. It must be remembered that

in communication which is based on information and communication technologies, not only the

technological aspects are essential, but also the ability of management and employees to

communicate effectively in this way. Not all people have a natural talent for using different

forms of communication and doing so effectively. People's ability to adapt is especially critical

when communicating online. When using information and communication technologies,

communication is diverse. In addition, not all communication is verbal. It should also be borne

in mind that communication also takes place nonverbally and that these additional non-verbal

signals can’t always be transmitted or are transmitted using information and communication

technologies. Helander (2014) pointed out that human-computer interaction research should

strive to understand what are the effects of the use of computers on people’s productivity, job

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satisfaction, communication with other people, and the general quality of their lives (Helander,

2014).

There is a new set of complex challenges in organizations when face-to-face communication is

transferred to technology-based communication (Pratt et al., 2020c). Not all people have the

natural ability for effective communication. This is especially critical within online

communication. Tusubira and Mulira (2004) name lack of awareness, mindset and lack of top-

level commitment as main sources of implementation problems and suggest developing a

systematic method of ICT implementation (Tusubira, 2004).

Note in Chapter 4

https://www.thehrdepartment.ie/the-hr-advisor/does-age-matter-in-your-workplaceGenderand

employment

https://www.ilo.org/employment/areas/gender-and-employment/lang--en/index.htmImpact of

Leadership on Employees Productivity - ijetsr

https://www.google.com/url?sa=t&source=web&rct=j&url=http://www.ijetsr.com/images/short_pdf/

1448542032_134-

138_TSMI267_ijetsr.pdf&ved=2ahUKEwjNxdSJgur0AhXnSWwGHQyzChgQFnoECAQQBg&usg=A

OvVaw1Y5VCVw9ehVRbs0FkEaX4V

Virtual teamwork in the context of technological and cultural transformation

https://core.ac.uk/download/pdf/326836447.pdf

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Communication Technologies in a Remote Workplace

https://www.bjmc.lu.lv/fileadmin/user_upload/lu_portal/projekti/bjmc/Contents/9_2_05_Cakula.pdf

Chapter 5

SUMMARY, CONCLUSION AND RECOMMENDATIONS

This chapter contains the summary of findings, conclusions, and recommendations which the

researchers have arrived at after the careful analysis and interpretation of the data.

SUMMARY OF FINDINGS

This study aims to determine the Effects of Remote Working in the Development Skill of

employees employed at various establishments in the area of Dinalupihan Bataan. The

respondents were selected using a purposive sampling method. With the use of Slovin’s formula,

the sample size of 45 was derived.

Specifically, the study sought to answer the following specific questions:

1. What is the profile of the Employees in terms of:

1.1 Name

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1.2 Age

1.3 Sex

2. What certain skill you developed through working remotely?

2.1 Adaptability

2.2 Time Management

2.3 Digital Literacy

2.4 Oral Communication

3. What working skill do you have that does not apply to remote working?

3.1 Leadership skill

3.2 Verbal Communication skill

3.3 Problem solving skill

3.4 Teamwork

4. What is the most possible recommendation to develop skills despite remote working?

4.1 Set out your team’s mission and purpose

4.2 Be clear about roles

4.3 Communicate effectively

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4.4 Manage conflict

From the gathered data which were analyzed and interpreted, the following findings are hereby

presented:

1. Profile of the Respondents

1.1 As to Age

The age of the respondents who answered the research survey questionnaires, 21

respondent (46.70%) are ages 18 to 21, while 16 of respondents (35.60%) are ages 22 to

25, while 6 respondents (13.30%) are ages 26 to 21, while the remaining 2 respondents

(4.40%) are 30 years old and above.

1.2 As to Gender

Based on the data gathered, there were 29 or (64.40%) of females and 16 or (35.60%) of

males respondents.

2. Skill develop through remote working

The data gathered reveals that out of 45 respondents, 22 individuals the or approximately

(48.90%) the majority of respondent develop or enhance their Time Management skill

through working remotely, while 12 or (26.70%) of respondents answers that through

remote working they develop Adaptability skill, while 6 of respondents or (13.30%)

develop Digital Literacy skill and, Collaborative Problem-Solving which get the 5

respondents or (11.10%).

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“Shaping Lives, Intellects and World Views”

3. Skill that is not applicable to remote working

The highest frequency equally belongs to Leadership skill and Teamwork. 12 or

(26.70%) of respondents agreed that Leadership Skill does not apply while working

remotely, while 12 also or (26.70%) of the respondents agreed that Teamwork is not

much convenient while working remotely. While 11 or (24.40%) answered Problem

Solving and with the least respondents to answer, Communication Skill got 10 or (22.2)

respondents to choose it as a working skill that does not apply while working remotely.

4. Most frequent recommendation for skill development while working remotely

The majority of 26 individuals or (57.80%) of the respondents agreed that

Communicating Effectively can help you develop your skill despite working remotely.

CONCLUSION

Based on the data gathered from 45 employees working remotely at various establishment in

Dinalupihan Bataan, the researcher came up to the following conclusions:

❖ .Majority of the employees who work remotely are young, belong to the age bracket of 18-21

years old and female.

❖ The most certain skill developed by working remotely is Time Management.

❖ Many employees do not apply Leadership skills and Teamwork while working remotely.

❖ Despite working remotely, the most common recommendation for developing skills is efficient

communication.

RECOMMENDATION

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For companies or employers, entrepreneurs, and future entrepreneurs, an inclusive

communication strategy should be implemented and adhered to by employers and employees

from the outset. Employers should also make an effort to communicate with remote workers via

Zoom or Google meet or regular catch-up meetings to help bridge the gap between their home

and the office. Employers should also encourage and facilitate group projects or company days

to ensure remote employees do not become isolated and to form bonds and trust in order to

maintain effective communication at work and avoid misunderstandings.

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