Unit Training Plan
Qualification Code BSB50420
Qualification Name Diploma of Leadership & Management
Unit Code BSBOPS502
Unit Name Manage business operational plans
Number of learners allocated to a 25 (Maximum)
trainer
Trainer name
Relevant units previously completed by (Complete as appropriate)
learner group
Points from previous learning that may (Complete as appropriate)
need reinforcement e.g. misconceptions:
Addressing the needs of individuals Pre-assessment checklist
Terminology explained
Being aware of individual needs i.e. learning requirements
Additional handouts (this is not a necessary requirement)
Unit elements 1. Establish operational plan Methods of assessment
2. Manage resource acquisition
3. Monitor and review operational Knowledge Test
performance Project
Unit description/application This unit describes the skills and knowledge required to develop and monitor the implementation of
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operational plans to support efficient and effective workplace practices and organisational productivity and
profitability.
The unit applies to individuals who manage the work of others and operate within the parameters of a
broader strategic and/or business plans.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Prior to commencing sessions Explain relevant terminology
Make reasonable adjustments for content delivery and assessments
Prepare relevant handouts
Technology/Software required for Computer
learners and trainers Internet
MS Office
Skype
Appropriate PDF Software i.e. Adobe PDF
Resources for learners Assessment pack (student)
(Provided by RTO) PowerPoint presentation
Learner guide
Class activities book
Self-study guide
Staff available to students to address their learning needs
Administrative support required
Case studies (real workplace-based scenarios)
Role-playing activities for interaction with others as a part of assessments.
Templates and additional resources to complete the assessment tasks.
Resources for trainers/assessors All staff involved in the delivery and assessment of this skill set, have direct access to the current version of
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(Provided by RTO) the relevant training package including:
Units of competency
Assessment pack (student)
Assessor pack
Session handouts/ session plans
PowerPoint presentations
Qualification structure
AQF level summaries and learning outcomes criteria
Assessment guidelines pack
Adequate computer and internet access
Login and instructions for all media to be used
Additional resources for each unit as applicable (e.g. policies, sample documents, links to
legislation, websites, texts, reference materials)
Print and electronic copies of the assessment tools
Sufficient resources to meet the requirements of students with special needs
Access to the software required to implement the program.
Resources for third-party N/A
Health and safety considerations N/A
General considerations Ensure all learners have required resources and learner workbooks/guides. If sharing training with other
students/learner, ensure that they have their own copy of each resource and are aware of individual
assessment requirements.
Assessment submission requirements Trainer/Assessor must confirm assessment submission details for each unit assessment task.
Performance evidence The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance
criteria and foundation skills of this unit, including evidence of the ability to:
manage an operational plan for at least one business or work area.
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In the course of the above, the candidate must:
develop and implement an operational plan using a variety of information sources and consultation
including:
resource requirements
key performance indicators
monitoring processes
contingency plans
communicate with stakeholders to explain the plan and supporting information, seek approvals,
negotiate variations and engage work teams
confirm existence of relevant strategies, including strategies relating to:
recruiting, inducting and developing personnel
acquiring physical resources and services
protecting intellectual property
making variations to the plan
monitoring and documenting performance.
Knowledge evidence The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements,
performance criteria and foundation skills of this unit, including knowledge of:
stakeholders involved in development and management of operations plan including escalation points,
colleagues and specialist resource managers
key information sources for proposal development and presentation including resource requirement
specialists
consultation processes
content of operational plans, including:
procurement processes
employee recruitment and induction strategies
physical resource and service acquisition strategies
key indicators of organisational performance
budget and actual financial relating to profit and productivity
methods for preparing operational plans and contingency plans
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role of an operational plan in achieving an organisation’s objectives
procedures and records associated with documenting performance
approaches for developing key performance indicators to meet business objectives
legislative and regulatory framework relating to the development and implementation of operational
plan of the organisation, including:
fair trading laws
work health and safety
organisational policies, practices and procedures that relate to the operational plan.
Assessment conditions Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are
typical of those in a working environment in this industry.This includes access to:
legislation and regulations relevant to operational plans
workplace documentation and resources relevant to performance evidence.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and
training legislation, frameworks and/or standards.
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Sessions
Session 1
Location Classroom
Commencement TBA
date
The time required 4 Hours
for session
Learner activities and tasks Listening to instructor
Completing workbook activities
Having class/group/pair discussions
Writing notes
Asking questions
Small breaks Maximum = 20 minutes’ break for 1 session
Introduction For the first 5-10 minutes, address the following:
Welcome participants to the session
Self-introductions students and teacher
Introduction to unit
Discuss each activity as they arise and ensure learners fully understand what they are expected to do.
Use your discretion as to whether they should be completed in groups/pairs/individually, although some
activities may state what is best
Content of session Topics to cover during the session:
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Research, analyse and document resource requirements
Develop operational plan in consultation with, and with approval from, relevant stakeholders
Develop contingencies for operational plan
Explain plan to relevant work teams.
Discussions related to assessment:
Power-point Slides: 1-14
Learner Handbook Read and complete: Chapter 1
and Self-Study
Questions
Class Activities Book Complete the following activities during the session:
Q1-5
Self-Study Guide Refer to:
(for independent Self-Study guide (1.1 to 1.4)
study after the
delivery session)
Special As required according to the cohort of students
equipment/materi
als required
Special As required according to the cohort of students
considerations/reasonable
adjustments
Session outcome
Sessions
Session 2
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Location Classroom
Commencement TBA
date
The time required 4 Hours
for session
Learner activities and tasks Listening to instructor
Completing workbook activities
Having class/group/pair discussions
Writing notes
Asking questions
Small breaks Maximum = 20 minutes’ break for 1 session
Introduction For the first 5-10 minutes, address the following:
Welcome participants to the session
Self-introductions students and teacher
Introduction to unit
Discuss each activity as they arise and ensure learners fully understand what they are expected to do.
Use your discretion as to whether they should be completed in groups/pairs/individually, although some
activities may state what is best
Content of session Topics to cover during the session:
Confirm that employees are recruited and inducted according to the organisation’s human resources
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management policies, practices and procedures
Confirm that physical resources and services are acquired according to the organisation’s policies, practices
and procedures
Identify and incorporate requirements for intellectual property rights and responsibilities related to
acquisition of resources.
Discussions related to assessment:
Power-point Slides: 15-25
Learner Handbook Read and complete: Chapter 2
and Self-Study
Questions
Class Activities Book Complete the following activities during the session:
Q6-8
Self-Study Guide Refer to:
(for independent Self-Study guide (2.1 to 2.3)
study after the
delivery session)
Special As required according to the cohort of students
equipment/materi
als required
Special As required according to the cohort of students
considerations/reasonable
adjustments
Session outcome
Sessions
Session 3
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Location Classroom
Commencement TBA
date
The time required 4 Hours
for session
Learner activities and tasks Listening to instructor
Completing workbook activities
Having class/group/pair discussions
Writing notes
Asking questions
Small breaks Maximum = 20 minutes’ break for 1 session
Introduction For the first 5-10 minutes, address the following:
Welcome participants to the session
Self-introductions students and teacher
Introduction to unit
Discuss each activity as they arise and ensure learners fully understand what they are expected to do.
Use your discretion as to whether they should be completed in groups/pairs/individually, although some
activities may state what is best
Content of session Topics to cover during the session:
Assess progress of operational plan in achieving profit and productivity plans and targets
Identify areas of under-performance, recommend solutions and rectify the situation
Plan and implement relevant processes for ongoing monitoring and confirm that support is provided for
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individuals and teams
Negotiate recommendations for variations to operational plans and gain approval from designated
persons.
Discussions related to assessment:
Power-point Slides: 26-37
Learner Handbook Read and complete: Chapter 3
and Self-Study
Questions
Class Activities Book Complete the following activities during the session:
Q9-11
Self-Study Guide Refer to:
(for independent Self-Study guide (3.1 to 3.4)
study after the
delivery session)
Special As required according to the cohort of students
equipment/materi
als required
Special As required according to the cohort of students
considerations/reasonable
adjustments
Session outcome
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Session Evaluation
(For trainer/assessor’s use to evaluate their sessions and check if learning outcomes have been met)
Have the Learning Outcomes been met?
Learning Outcomes To what extent were the Learning Outcomes met by all/most/some learners – and how
do you know? Evidence?
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Identifying Good Practice (What did you do well? What could you change for future sessions?)
Reflection on Learning Outcomes (Was everything understood? Will anything need re-explaining?)
Learning points that need reinforcement in future session(s)
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