Assignment Shimano Case

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Q1 How did deal with the rivalry problem?

Commitment to customer relations.


Would focus on developing more user-friendly machines.
With technology were a carefully intertwined production and marketing team

Called the “Intel of the bike business :Eighty percent of the company’s bicycle component sales were
from high-end components and most of the rest were for mid-range components
Stackelberg Leader: In the 1980s, high gasoline prices encouraged a further increase in bike sales. Then
there was a surge in mountain bike sales in the 1990s this helped to revive public interest in road bike
and Shimano took the lead.
Extreme coordination for any major change, integrated approach as in the case of it is here that
architectural changes have occurred (in linked mechanical components).

Diversification: During slump, some bike manufacturers who were unable to improve earnings by
focusing on the high-end market did not survive—GT/Schwinn’s demise in 2000 was an example
(eventually they were acquired by Pacific Cycle); Shimano still able to survive

Product quality and technological superiority: to have a “powerful brand,” consisting of “top quality”
products, with a “global presence” .Marginal utility increased.
 Shimano completed development of its index shifting system : The shifting gave riders more
confidence and reliability during races because racers could lose important seconds during a
race using the old system of shifting.
 Best was a mechanical integration of shifters into the brake levers. This innovation allowed
racers to accurately shift without letting go of the handlebars.
 Finally, Shimano completely redesigned its gear shift so that it suited mountain bikes aft
Shimano emerged with a 15-speed mountain-biking components in 1982 and later 21-speed.
 Other innovations included a computer-designed elliptically shaped chain wheel, which
increased pedaling efficiency and reduced biker fatigue.

Working on exclusive concept stores, dealer penetration, and ways to manage the retail channel.
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Q2 . How did they as component supplier, overcome power of frame makers?

Set global prices firmly in order to eliminate arbitrage (gray market) issues and also to reduce antitrust
potential.

Shimano Slashing prices of its shifters by 60 percent in 1996, , and competitor SRAM’s revenues fell to
$40 million from $70 million.

Filed a lawsuit against the newer player, SRAM in 2004, alleging that the company infringed Shimano’s
shift indicator patent—SRAM had hit a home run in 2003 with its updated trigger shifters

“System Components” :

 Bundling idea Bundled derailleurs, brakes, shifters, pedals, cranks, and other components into
tiered, modular packages (groups), which “much to the bike manufacturers’ chagrin, have come
to define the bicycle’s performance level.
 Offered components (from highest to lowest quality.
 Higher-end components were usually lighter, more durable, and had better performance
characteristics.

Technological prowess

 Company’s commitment to R&D.


 Technological strength was its metal processing, centered on cold forging, a technology where
metal objects are formed at room temperature without heating.
 Shimano’s Cold forging led to a high degree of precision and was suited for mass production of
small metal parts.
 Parts were used by cycling professionals and others in major cycling events around the world.
 with technology were a carefully intertwined production and marketing team

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