Braun Group ONLINE UPS

G10KVA�G30KVA
User Manual

Version 3.3
Table of Contents
1 Safety Information ................................................................................................ 1
2 Product Overview ................................................................................................. 3
2.1 Specifications ............................................................................................. 3
2.2 Front panel features ................................................................................... 5
2.3 Rear panel features.................................................................................... 5
3 Installation ............................................................................................................. 7
3.1 Unpacking inspection ................................................................................. 7
3.2 Single System Installation .......................................................................... 7
3.3 Parallel System installation ...................................................................... 10
4 Operation Instructions ....................................................................................... 15
4.1 Display panel............................................................................................ 15
4.2 UPS settings ............................................................................................ 19
4.3 Parameters inquiry ................................................................................... 25
4.4 Event log query ........................................................................................ 26
4.5 UPS On/ Off operation ............................................................................ 27
4.6 Connect the communication..................................................................... 29
5 Operation Modes ................................................................................................ 32
5.1 Power-up mode/ Shutdown mode ........................................................... 32
5.2 Standby mode .......................................................................................... 32
5.3 Bypass mode ........................................................................................... 33
5.4 Mains power mode (Frequency conversion mode) .................................. 34
5.5 Battery mode/ battery self test mode....................................................... 35
5.6 ECO mode ............................................................................................... 36
5.7 Fault mode ............................................................................................... 37
5.8 Maintenance bypass (manual operation) ................................................. 38
5.9 Test mode ................................................................................................ 38
6 Maintenance and Troubleshooting .................................................................... 39
6.1 Use and maintenance of battery .............................................................. 39
6.2 UPS maintenance .................................................................................... 40
6.3 Maintenance safety precautions............................................................... 41
6.4 Troubleshooting ....................................................................................... 41
1 Safety Information

Lil CAUTION
Non-qualified electricians are forbidden to open the case due to hazard of
electrical shock.

Consulting the dealer is required before using for below equipment. Its application,
configuration, management and maintenance must be specially considered and
designed.
• Medical equipment which is directly related to patients' life
• Elevator and other equipment which may endanger personal safety

_Lil WARNING
The UPS must be properly earthed I grounded and due to a high leakage current,
the earthing / grounding conductor must be connected first.

Lil Safety and General Information

• Read all safety information and operating instructions carefully before attempting
to install, operate, service or maintain the UPS.
• The UPS contains internal batteries and may present a shock hazard even when
disconnected from the branch circuit (mains).
• The protective earth conductor for the UPS carries the leakage current from the
load devices (computer equipment). An insulated ground conductor is to be
installed as part of the branch circuit that supplies the UPS. The conductor must
have the same size and insulation material as the grounded and ungrounded
branch circuit supply conductors.
• Do not use liquid extinguisher if there is a fire, a dry powder extinguisher is
recommended.
• Disconnect all connection wiring before maintenance or cleaning to avoid the risk
of electric shock.
• Do not dispose of the batteries with fire. The batteries may explode.
~1~
• Do not open or mutilate batteries. Released electrolyte inside is harmful to the
skin and eyes, and maybe toxic.
• Do not connect the positive pole and negative pole directly, otherwise it will cause
electric shocks or will be on fire.
• It is not suitable to connect some electric equipment such as hair drier and
heating appliance.

Note: Symbol instructions

Symbol Significations Symbol Significations

Lil Caution @ Protective earth

Danger! High Disable/mute

£ Voltage!
l!IIII X audible alarm

ON Turn on rzl Bypass

OFF Turn off �� Battery inspection

Standby or
<!> Shutdown
0 Repeat

-
'v
---
AC
DC
[::j Battery

~2~
 2 Product Overview
2.1 Specifications
MODEL G10K G15K G20K G30K
10 kVA 15 kVA 20 kVA 30 kVA
Capacity
/9 kW /13.5kW /18 kW /27 kW
INPUT
Nominal voltage 360 V /380 V /400 V /415 Vac three-phase (3cD+N+PE)
277 ~ 485 Vac (no derating)
Voltage range
190 ~ 277 Vac (linear derating between 50% and 100% load)
Rated frequency 50 I 60 Hz (auto-sense)
Frequency range 40 ~ 70 Hz
Power factor � 0.99
Bypass voltage
-40% ~ +15% (settable)
range
OUTPUT
Nominal voltage 360V I 380V I 400V I 415 Vac three-phase (3cD + N + PE) (settable)
Voltage regulation ± 1%
Synchronized with utility in utility mode;
Frequency
50 I 60 ± 0.1 Hz in battery mode
Power factor 0.9
Crest factor 3:1
Total harmonic
s 2% (linear load); s 5% (non-linear load)
distortion (THDV)
Mains mode to battery mode: 0 ms;
Transfer time
Inverter mode to bypass mode: 0 ms
102% ~ 125%: transfer to bypass in 10 min;
Inverter overload
125% ~ 150%: transfer to bypass in 1 min;
capability > 150%: transfer to bypass in 0.5 s
BATTERY
Standard model: 240 Vdc; Long time model: 192 Vdc
DC voltage
(168V /192 V /216 V /240V optional)

~3~
 Inbuilt battery of
20 * 7 Ah 40 * 7 Ah 40 * 9 Ah 60 * 9 Ah
standard model
SYSTEM
Efficiency Line mode: � 93%; ECO mode: � 98
Display LCD+ LED
Alarm Battery mode, low battery, fans fault etc.
Max. parallel
6
numbers
Short-circuit - overload - overtemperature - low battery -
Protections
overvoltage - undervoltage - fans fault
Communications RS232 / USB / EPO (standard); RS485 / AS400 I SNMP (optional)
OTHERS
Operating °
0 ~ 40 C
temperature
Relative humidity < 95% (non-condensing)
Noise level s 60 dB (1m) s 65 dB (1 m)
IP rating IP 20
350 x 655 x 732 (H)
Dimensions ( W * D *
350 X 785 X
H) (mm) 350 x 785 x 1078 (S)
858 (S)
Packaged 472 x 780 x 920 (H)
dimensions ( W * D * 472 X 910 X
472 x 910 x 1260 (S)
H) (mm) 1050 (S)

Net weight (kg) 55(H), 110(S) 60(H), 155(S) 61 (H), 175 (S) 65 (H), 235 (S)
Gross weight (kg) 65(H), 125(S) 70(H), 170(S) 71 (H), 190 (S) 75 (H), 250 (S)

H means Long time model w/o inbuilt battery; S means Standard model with inbuilt
battery. Derate capacity to 90% when the output voltage is adjusted to 360 Vac.

~4~
2.2 Front panel features

Front panel of long Front panel of 10 kVA Front panel of standard

time model UPS standard model UPS model UPS
(1 floor batteries) (3 floors batteries)

2.3 Rear panel features

Rear panel of 1 O kVA Rear panel of 10 kVA Rear panel of 10 kVA

long time model UPS standard model UPS standard model UPS
(1 floor batteries) (3 floors batteries)

~5~
 �--1
�--1
�-I OJ �
�■■I
■ 8

00000

Rear panel of 15 k / 20 k / Rear panel of 15 k / 20 k /

30 k long time model UPS 30 k standard model UPS

1 \ Main input terminal 9, RS232 port

2, Battery input terminal 10, USB port
3, Bypass input terminal 11, EPO
4, Output terminal 12, Battery temperature compensation sensor (optional)
5, Main input breaker 13, Intelligent slot 1 (SNMP / AS400 / RS485 optional)
6, Bypass input breaker 14, Intelligent slot 2 (SNMP / AS400 / RS485 optional)
7, Maintenance switch 15, Parallel port (optional)
8, Fan 16, Inbuilt battery breaker

~6~
3 Installation
3.1 Unpacking inspection
• Open the UPS package and inspect the contents upon receipt. The accessories
attached to the UPS contain a user manual, RS232 & USB communication cable,
CD-ROM.
• Check if the unit is damaged during transport. Do not power on and notify the
carrier and dealer if find damaged or parts missing.
• Verify this unit is the model you want to buy. Check the model name showed both
on the front panel and rear panel.
Note:
Keep the packaging box and packaging materials for reuse. The equipment is heavy.
Always handle it with care.

3.2 Single System Installation

& CAUTION
• When connect the loads with the UPS, turn off all the loads first, then connect
power cables and turn on the loads one by one.
• UPS must be connected to the distribution board with overcurrent protective
breaker.
• All power cables should be connected to the protective earthing.
• No matter whether connects the input power cables or not, the UPS output may
present electricity. To make the UPS have no output, turning off the UPS first is
required, and then disconnects the mains power supply.
• To connect inductive loads such as motor and laser printer etc., due to their
excessive starting power, UPS capacity should be calculated by starting power
which normally is twice as much as its rated power.
• If connect to a generator, follow this procedure:
• Turn on the generator, wait until it works normally and connect its output to the
UPS input terminal (Verify that UPS has no-load at this moment), then start up

~7~
 the UPS and connect the loads one by one (it is suggested that users choose
the generator which is 1.2 times bigger than UPS capacity). If the generator has
no enough endurance ability to shock (it shows switching to battery mode due
to utility high voltage), it can be switched to bypass mode to take loads and then
start UPS again to go to utility mode.
• For standard model UPS, it is suggested that users charge batteries more than
8 hours before using. Once mains input power is connected, the UPS can
automatically charge the battery. Even not charge, it can be used at once, but
its backup time will be less than standard value.
• After finishing installation, verify that the installation is correct.
• If install the protective leakage current switch, it should be installed on the UPS
output terminal.

3.2.1 Installation environment and location

• Install the UPS system in a temperature controlled environment free of
conductive contaminants and humidity.
• Install the UPS system on a non-flammable, level and solid surface (e.g. concrete)
that can support the weight of the system.
• The UPS system cannot be placed up against the wall. Keep adequate space for
proper ventilation of air inlet in the bottom of front panel, air outlet of fans on the
rear cover plate and air inlet of enclosure sides.
• The ambient temperature of the UPS should be O °C to 40 °C.
• There may be condensing If unpacking in low temperature, the UPS must be
waited until inside and outside of the UPS are completely dry for installation,
otherwise there is hazard of electric shock.
• Place the UPS close to the mains input power distribution so as to cut off mains
input switch and power supply in emergency situation.

3.2.2 Wiring
The UPS system uses terminal block for input and output connections.
The requirements for the cable current are as follows:

~8~
 Maximum current (A)
Model
Mains/ Bypass input Output Battery N wire
10 kVA 24 24 60 42
15 kVA 35 35 94 61
20 kVA 46 46 125 79
30 kVA 60 60 180 116
Remark: when the main load is a kind of linear load, the N line cable can be
selected the same cross sectional area as the mains live line cable; when the main
load is a kind of non-linear load, the Null current is 1.5-1.7 times as big as the Live
current, and it needs to be selected according to the recommended N line cable
current in the above table. If it is multiconductor cable, it should be selected
according to the cross sectional area of the N line cable.
B..sTTER1

INPIJT PE OIJTPIJT
I I I
AlelclN c\i• AlelclN

�---LJattery+

Terminal block
Note: Ensure that the input / output cables must be connected firmly to the input /
output terminals, bad contacts are not allowable. It is suggested that the earth wire
is close to the input/ output wire size.

3.2.3 Connect external battery (Long time model UPS)

Notice: The default configuration of battery number is 16 pcs, the battery number
can be modified via LCD panel or background software iServiceTool. If the UPS
models are modified as long time model or standard model, the battery number will
not change. If it was customized to be 14 / 16 / 18 / 20 pcs before factory delivery,
connect proper batteries according to the customized battery quantity. If need to
change battery configuration, contact your local dealer for modification. It needs to
ensure that when modifying the number of battery: the actual number of battery, the
number of battery set via charger and the number of battery set via background
software or LCD panel should be kept consistent with each other.
~9~
► Strictly follow these steps:
❖ Battery switch is OFF, connect batteries in series and ensure proper
battery voltage.
❖ Battery cables must be connected to the battery terminal first (Connecting
to the UPS terminal first has hazard of electric shock), red wire is
connected to BAT+, black wire to BAT-.
❖ Use proper battery cables to connect the UPS and batteries. The DC
breaker between UPS and batteries is required.
► Not to connect UPS to any loads first, close the battery breaker and provide
mains power to the UPS (close the UPS input breaker), UPS will charge the
battery group.

To Battery input terminal of UPS

Positive Negative

battery breaker

16/18/20

10-30 k long time model UPS battery connection

3.3 Parallel System installation

Parallel function is optional. Parallel kits include parallel card and parallel cables.
The maximum parallel number is 6 units. Parallel UPS units must separately equip
the battery group.
3.3.1 Parallel installation requirements
• Perform the input and output wiring of each UPS according to the wiring
requirements of single UPS.
• The mains and bypass input cables of each UPS are connected respectively to

~10~
 the same mains input wiring terminal.
• Each UPS output cable is connected to the output wiring terminal, and connected
wiring to the load from the output wiring terminal.
• Each UPS requires separate battery group.
• Refer to the parallel wiring diagram. The switch size in the diagram is referred to
the maximum current of terminal block to match.
• The output cable length requires: the cable length from each single UPS output to
parallel UPS units output is almost same and more than 2 m at least. When the
distance between the load and each parallel UPS is less than 20 m, each cable
length difference less than 20% is required. When the distance between the load
and each parallel UPS is more than 20 m, each cable length difference less than
10% is required.
3.3.2 Parallel installation procedure
• Install the parallel cables: when two UPS are paralleled, in order to ensure the
reliability for parallel UPS units, there is only one way to connect the parallel
cables, it is to make the parallel cable connected in loop line, follow the method of
below drawing to connect the female port and male port, that is connecting two
UPS with two parallel cables by parallel cards. For three or more parallel UPS
units, the quantity of parallel cables needed equals to the UPS quantities. It just
needs to connect each UPS in sequence with the parallel cables by parallel
cards.

r 1=1 = IJ , =1
I r=H=1 IJ
=::J =::J =::J =::J =::J =::J =::J LJ

IDDIU 1D=CIL
I DDI rt----�I DD�I
[w□ [w□

Parallel cable connection for two UPS

~11~
 □□ DD

IDOi□ IDOi□ IDOi□

D DOD D DOD

IDOi□ IDOi□ IDOi□

IDOi IDOi IDOi
roJ □ roJ □ roJ □
Parallel cable connection for three or more UPS
Note: For three or more parallel UPS units, removing the jumper cap of CN3 on the
parallel card of the more unit than the third (including the third unit) is required, only
keep the jumper cap of CN3 on the parallel card of the two UPS.

Parallel card of long time mode UPS Parallel card of standard mode UPS
CN3

Short circuit cap of parallel card Parallel port board

• Connect all parallel UPS output cables to the output wiring terminal, and connect
wiring to the load from the output wiring terminal.
• Connect all parallel UPS input cables to the input wiring terminal.

~12~
 Mains input

Public input terminal

Public output terminal block

Load Load Load Load ---

Parallel UPS connection
I.,- I

RS T N R S TN ER S TN + - + -
Bypass input Output Battery2
Main input Battery1

Two parallel UPS connection

• For standard model UPS, each UPS has inbuilt battery group; for long time model
UPS, it needs to equip separated external battery group.
• Verify all connection after parallel installation is completed. Operate the parallel
UPS after confirming correct.
• In the condition of each single UPS running, set the physical address (ID) of each
UPS, and ensure that each ID is different.
• In the condition of each single UPS running, set the output voltage (OPU) of each
UPS, and ensure that each OPU is same.
• Verify if the parallel cables of all UPS are connected firmly, perform startup and
finish parallel installation.

~13~
3.3.3 Parallel UPS operation
Follow single UPS operation requirements for general operation of parallel system.
Before turning on the parallel UPS units, setting the physical address (ID) of each
UPS is required, ensure each ID is different. Refer to panel settings operation for
setting method details.
► Start up parallel UPS
❖ Startup by mains power
After access mains power, press the Power ON button ,.-...11 + of any one
of UPS more than half a second to start up parallel UPS. All UPS units will be
turned on at same time, then meanwhile switch to inverter status, working in
mains power mode.
❖ Startup by the battery
Method 1: After each UPS is connected to the normal battery, press key
of each UPS more than half a second ; after each UPS having working power
source, press the Power ON button ..,,__,a+ of any one of UPS more than
half a second to start up parallel UPS. All UPS units will be turned on at same
time, then meanwhile switch to inverter status, working in mains power mode.
Method 2: After each UPS is connected to the normal battery, press key ,.-...11
of one UPS more than half a second; after this UPS having working power
source, press the Power ON button ,.-...11 + of this UPS more than half a
second to start up parallel UPS. Wait for a period of time until the panel
displays bAT, which indicates that this UPS is turned on successfully. Perform
the same operation on other UPSs according to the above description.
❖ Shut down parallel UPS
Keep pressing the Power OFF button + of any one of UPS more than
4 seconds to turn off parallel UPS units; the system transfers to bypass output;
it is turning off single UPS when bypass is abnormal. Press the Power OFF
button + of any one of UPS more than half a second and less than 4
seconds to turn off the single UPS unit.
► Parallel UPS system maintenance
Follow single UPS maintenance requirements for parallel system maintenance.
If one of parallel system UPS fails and need to maintain it, firstly it is required to
cut off the breaker between input/ output of the faulty UPS and parallel system,
ensure that there is no electrical connection for the faulty UPS and parallel
system, then disconnect all parallel cables of the faulty UPS and parallel
system, and then make maintenance operation for the faulty one.

~14~
4 Operation Instructions
4.1 Display panel

4.1.1 Buttons
• Power ON button (-- 11 + ◄ )
■

Press the Power ON button more than half a second to turn the UPS on.
• Power OFF button ( ◄ + ► )
Press the Power OFF button more than half a second to turn the UPS off.
• Self Test/ Mute button ( ......,. + ► )
► In Mains mode, press and hold the buttons more than 1 second to perform
UPS tests and diagnostic functions.
► In Battery I Failure / Self test mode, press and hold the buttons more than 1
second to mute the alarm; press and hold the buttons more than 1 second
again to cancel mute;
• Menu settings button/Enter button (-- 11) ■

► Menu settings: Press and hold menu setting button more than 2 seconds to
enter the menu settings interface. After the setting is determined, press and
hold menu setting button more than 2 seconds to return back to the main
display interface.
► Enter button: In menu setting interface, press and hold -- 11 more than 0.2
■

second and less than 2 seconds to ensure the setting options.

~15~
• Page turning /Inquiry button ( ◄ , ► )
► Page turning: Press ◄ or ► more than 0.2 second and less than 2
seconds to perform page turning from right to left or from left to right.
► History inquiry: Press and hold ◄ more than 2 seconds to enter the
history inquiry interface; press ◄ more than 2 seconds to turn back to
the main display interface.

4.1.2 LED indicators

Icons Function Description

Illuminated: The UPS is working in inverter mode
(such as mains power mode, battery mode, battery
Inverter indicator self test mode, ECO mode, frequency conversion
(Green) mode).
Unilluminated: The UPS is working in non-inverter
mode.
Illuminated: The UPS is working in battery / battery
Battery indicator self test mode.
Unilluminated: The UPS is working in non-battery
(Yellow)
mode and non-battery self test mode.
Flash: low battery alarm
Illuminated: The UPS is working in bypass mode or
ECO mode.

lZ1
Bypass indicator Unilluminated: The UPS is working in non-bypass
(Yellow) mode and non-ECO mode.
Flash: g in standby mode, not starting frequency
conversion and bypass abnormal

Illuminated: UPS is faulty

Alarm indicator
Unilluminated: UPS is normal
(Red)
Flash: the UPS emits an audible alarm

~16~
4.1.3 LCD display
Fault icon

Buzzer Fan icon

Operation mode and

icons display area BAT
MAINS , • '-'. ��c □
•s•s .-, vDCAM A
OUT
8 □.
.-, ti
'-'
.-., PCS
�:c
PM �

Value display and _---BACKUP•s·s BH

BYPASSf
TIME
•
•
MSAM
VAC
HZ PM
LOADS
LOG
8 8% •

menU Settings area

LOAD ,
VER f
0□ : 0□ • 0
,=,KWAM
PM
LOAD
TEMP
o'=-□•=- o'=-
•
KVA
°C
Date and fault
alarm display

LCD display is divided into three areas: Operation mode and icons display area, value
display and menu settings area and date and fault alarm display area.
❖ Operation mode and icons display area:
1) There are following contents in the area of display page
► After starting up in 20 seconds, this display area mainly indicates the UPS
power rating.
► This display area mainly indicates the UPS operation mode in 20 seconds
after starting up, such as STdby (Standby mode), byPASS (Bypass mode),
Line (Utility mode), bAT (Bttery mode), bATT (Bttery self test mode),
FAULT (Fault mode), CUCF (Frequency conversion mode), ECO
(economy control operation), SHUTdn (Shutdown mode), TEST (Test
mode).
► Fan icon indicates the working status of fans. Normally, the fan shows
rotation status. The icon will flash if fans are disconnected or faulty; Buzzer
icon indicates if the buzzer is mute. Normally, this icon doesn't display.
Press the mute button in battery or fault mode or set MUTE ON via
background software in any mode, the UPS will enter mute status and the
buzzer icon will be illuminated. The fault icon is illuminated in fault mode, it
doesn't display in other cases.

~17~
2) The area of menu setting page showing the settable menu options
3) The area of event log query page showing page number of history records
❖ Value display and menu settings area:
► In non-menu setting interface, it indicates the relevant information of UPS.
Press the inquiry button or to display three phase mains input,
bypass input, output voltage, frequency, load, battery voltage, capacity,
backup time, temperature, Bus voltage, software version, etc.
► In menu setting interface, press the menu settings button and inquiry
button to set output voltage value (OPU), checking status OFF (CHK),
battery numbers(PCS), physical address(ID) and Enable (PAL).
► Press the inquiry button or to browse history records in history
inquiry interface.
❖ Date and fault alarm display area:
If there is no any fault alarm information, it indicates the system date. If there is
alarm, it scrolls the display to indicate current alarm information; If there is fault,
it scrolls the display to indicate current fault information.

4.1.4 Equivalent UPS working status to the indicator

Buzzer sound Description

Long beep Fault mode
Low battery in battery mode
1 s per beep
Output and bypass overload
2 min per beep The inverter is not open
4 s per beep All other alarms

The panel indicator display

No. Working status Audible alarm
Normal Battery Bypass Fault

1 Utility mode/ Frequency conversion mode

No any fault alarm • No
Alarm exists • * 1/ 4 s per beep
2 Battery mode
~18~
 Non-low battery
alarm
• • * 4 s per beep

Low battery alarm • * * 1 s per beep

Battery self test
3 mode / Starting * * * * 4 s per beep
process
4 Bypass mode
No any fault alarm • 2 min per beep
Alarm exists • * 1/ 4 s per beep
5 ECO mode
No any fault alarm • • No
Alarm exists • • * 1/ 4 s per beep
6 Fault mode • Long beep
• The indicator is illuminated.
* _ The indicator flashes.
4.2 UPS settings
Although the UPS settings can be configured in any mode, it is suggested that it
should be better to make the setting operation in standby mode. Contact with
suppliers or after sales staff if need other configuration (frequency conversion mode,
ECO mode ON, parameter adjustment, special menu settings etc.).
4.2.1 Configure the UPS output voltage (OPU)
n,=,,,
,_, , u
,--------------
I
=-=-•·
C C ,_,vAc

______________
I

I,__ 2_ o _J_;, -�-� 2_2 8 J

I
,

Output voltage setting interface

~19~
• Press and hold the menu settings button ,.i-1 more than 2 seconds to enter
settings interface. Press inquiry button or more than 0.2 second and less
than 2 seconds to select the function options. After selecting the output voltage
setup interface, OPU will flash.
• Press the menu settings button .,,__J more than 0.2 second and less than 2
seconds to enter the output voltage setting interface (OPU), at this moment OPU
is illuminated, and the value under OPU flashes. Press inquiry button or►
more than 0.2 second and less than 2 seconds, select the corresponding values
of OPU. There are 208V, 220V, 230V and 240V available for options. The default
output voltage is 220V. The configured settings can be saved in real time.
• After selecting the value, press the menu settings button more than 0.2
second and less than 2 seconds, OPU setup is confirmed, at this moment the
value under OPU is illuminated and stop flashing.
• Press and hold the menu settings button more than 2 seconds to exit the
setting interface and return to the home screen.

Note: Configure the output voltage setting of parallel UPS units in standby or bypass
mode. The settings of single UPS unit can be configured in any mode.

4.2.2 Checking status (CHK)

r , , ,...
SET ,_r, ,.._
MAINS
On

STATUS □uE� rE m P
Checking status setting interface

Power up again after power off in fault mode, the UPS enters checking status (CHK)
and the panel displays the last fault information. Judge if keep bypass output and
forbid turning on the UPS according to the fault information. It is not allowed to turn
on the UPS until failure is solved and manually close CHK.

~20~
• Press and hold the menu settings button more than 2 seconds to enter the
setting interface. Press inquiry button ◄ or more than 0.2 second and less
than 2 seconds to select the function options. After selecting CHK setting
interface, CHK will flash.
• Press the menu settings button more than 0.2 and less than 2 seconds to
enter the CHK setting interface, at this moment CHK is illuminated, and ON or
OFF under the CHK flashes. Press inquiry button or► more than 0.2 and
less than 2 seconds and select ON or OFF. ON indicates that the maintenance
status is enabled, OFF indicates that the maintenance status is disabled.
Maintenance status is OFF by default and it is ON when powering on the UPS
after removing fault, and settings are saved real-timely.
• After selecting ON or OFF, press the menu settings button more than 0.2
and less than 2 seconds, CHK Enable is confirmed, at this moment ON or OFF
under the CHK is illuminated and stop flashing.
• Press and hold the menu settings button more than 2 seconds to exit the
setting interface and return to the main display interface (or wait for at most 30
seconds, it will automatically skip to the main menu interface).
Notice: CHK option will appear on the setting interface after a fault occurs, and
there is no CHK option when the UPS is normally.

4.2.3 Numbers of battery (PCS)

'0 L,- _,
•,,,
SET

= LI

20 IS·· 1228
Numbers of battery setting interface
• Press menu setting button .......,. more than 2 seconds to enter the menu setting
interface. Press inquiry button ◄ or► more than 0.2 second and less than 2
seconds to select the menu, turn to Numbers of battery (PCS) setting page, PCS

~21~
 will flash.
• Press the enter button more than 0.2 second and less than 2 seconds to
enter Numbers of battery (PCS) setting interface, at this moment PCS is
illuminated, numerical value under PCS flashes. Press inquiry button or►
more than 0.2 second and less than 2 seconds to select different physical
addresses. There are 14/16/18/20 pcs of batteries for options, and the settings
will be saved in real time.
• Turn to the page of battery numbers needed, press the enter button more
than 0.2 second and less than 2 seconds, Numbers of battery (PCS) setting is
finished, at this moment the numerical value under PCS is illuminated and stop
flashing.
• Press menu setting button more than 2 seconds to exit the setting interface,
and get back to the main menu (or wait for at most 30 seconds, it will
automatically skip back to the main menu interface).
Note: After back-end software setting the model (TyPE), the number of batteries
(PCS) will not change accordingly. When setting the number of battery via the
back-end software or panel, it should be ensured that the actual number of
battery, the number of battery set via charger and the number of battery set
via back-end software or LCD panel should be kept consistent with each
other. You can set the battery number of
the charger via the jumper, "000" indicates no mini jumper; "001" indicates
plugging a mini jumper on the right of the arrow; "100" indicates plugging a
jumper on the left of the arrow; "010" indicates plugging a jumper in the
meddle side. If the number of battery needs to be modified, please contact
with the supplier.

CN7 jumper 001 010 100 000

Number of battery 14 16 18 20

~22~
 4.2.4 Configure the physical address (ID)
' '
,o
-,

''
SET '-'�
---------------

I
I

I
I

CLf ·� -- ,cc ]
--------------- I

�.-. ,.-
-----------------�
,��BJI
Physical address setting interface
• Press and hold the menu settings button ........,. more than 2 seconds to enter the
setting interface. Press inquiry button ◄ or► more than 0.2 second and less
than 2 seconds to select the function options. After selecting the ID setting
interface, ID will flash.
• Press the menu settings button ........,. more than 0.2 second and less than 2
seconds to enter the ID setting interface, at this moment ID is illuminated, and the
value under the ID flashes. Press inquiry button ◄ or► more than 0.2 second
and less than 2 seconds to select different physical addresses. There are
1/2/3/4/5/6/7/8 available for options. The default address is 1. The configured
settings can be saved in real time.
• After selecting the address, press the menu settings button ........,. more than 0.2
second and less than 2 seconds, ID setup is confirmed, at this moment the
selected value is illuminated and stop flashing.
~23~
• Press and hold the menu settings button ,.__i more than 2 seconds to exit the
setting interface and return to the home screen (or wait for at most 30 seconds, it
will automatically skip to the main menu interface).
Note: The physical address setting can be only configured in case of single UPS
operating, it cannot be done in parallel UPS units.

4.2.5 Configure parallel Enable (PAL)

SET
PAL

20 IS·· 1228
'--------------------_/

Parallel Enable setting interface

• Press and hold the menu settings button more than 2 seconds to enter the
setting interface. Press inquiry button or more than 0.2 second and less
than 2 seconds to select the function options. After selecting the PAL Enable
setting interface, PAL will flash.
• Press the menu settings button more than 0.2 second and less than 2
seconds to enter the PAL Enable setting interface, at this moment PAL is
illuminated, and ON or OFF under the PAL flashes. Press inquiry button
or more than 0.2 second and less than 2 seconds to select ON or OFF.
ON indicates PAL Enable is on and OFF indicates PAL Enable is off. PAL is OFF
by default. The configured settings can be saved in real time.
• After selecting ON or OFF, press the menu settings button ......_. more than 0.2
second and less than 2 seconds, PAL Enable setup is confirmed, at this moment
ON or OFF under PAL is illuminated and stop flashing.
• Press and hold the menu settings button ......_. more than 2 seconds to exit the
setting interface and return to the home screen (or wait for at most 30 seconds, it
will automatically skip to the main menu interface).

~24~
Note: The single UPS unit will emit an alarm indicating PAL SET F after PAL Enable.
And it is forbidden to start the UPS.

4.3 Parameters inquiry

• Press inquiry button ◄ or ► more than 0.2 second and less than 2 seconds to
inquire in sequence for some information about three-phase A/ B / C main input,
bypass, output, load, frequency, software version, temperature, battery, Bus
voltage etc., 5 pages in total.
• Press and hold inquiry button ► more than 2 seconds to enter roll polling mode
display, automatically switch display items in every 2 seconds, and go back to the
main display interface in 30 seconds. If press and hold ► again within 30
seconds, it will go back to the main interface immediately.
Interface Page 1 (main interface): Display UPS phase A information, as shown
below.
,-------- Phase A
1
MODE
nE/
Main voltage---+- MAINS 2 2 o --Output voltage
c' 2 6 VAC A OUT VAC

Bypass voltage evPAss 2 3 0 vAc LOAD 5 0.0, --Load percentage

Active power---LoAD Lf. Sn LOAD Lf 5 Apparent power KvA __

of load ____________ ·__ of load

12 2 8
Interface Page 2: Display UPS phase B information, as shown below.
/,--------Phase B

MODE
,_' '' :7 E/
MAINS
226 VAG B OUT

2-3n
_ f_f
s s
BYPASS VAC

LOAD '-1. KW LOAD '-1. KVA

Current alarm:
battery are --sTArus bRT w
l"
.J
•' L.
::, '-
.-
disconnected

~25~
Interface Page 3: Display UPS phase C information, as shown below.
Phase C

MODE ' '' \,, ')

226 220VAC
s u.u
MAINS VAC

230 n n�
C

'-1. s '-I. s
BYPASS VAC LOAD

.-
LOAD KW LOAD KVA

System date,
20 ,=, '
'' 228 and no any fault
alarm currently

Interface Page 4: Display UPS frequency information, temperature and software

version, as shown below:

MODE
.
Lf
'
The Main A
frequency
Bypass A
---+MAINS

avPAss
so. , HZ
'-f 9. gHZ
ouT 5 O.O HZ --Output A frequency
frequency
Software It • O
Max.inner
.U-c ·-temperature
25n
--------------
vER
version
rE•P

20 :S :22 8

Interface Page 5: Display UPS battery voltage, battery capacity percentage, BUS
voltage, as shown below.

MODE
iw, I
,' nE
Battery voltage--
2 1S
BAT
16 -Number of battery
VDC PCS·

:00 - - Battery percentage 1

+Bus voltage----- 360 360 - --Bus voltage

20 'I 5- :2 2 8
4.4 Event log query
Press and hold the inquiry button ◄ more than 2 seconds to enter Event log query
interface; Press inquiry button ◄ or ► more than 0.2 second and less than 2

~26~
seconds to look over event logs with page turning. There are maximum 200 pages
(600 pieces) event logs records. Press and hold the inquiry button ◄ more than 2
seconds again to return to the home screen.

p Page

2:58 PM 28'-I
Time 2=58 �n2u

..-
PM LOG�

2=58 285 Fault code

'-41 .. 2 •'
PM

20 •O

Event logs query is for qualified personnel use only.

4.5 UPS On / Off operation

Operation Description
When proper battery or main input is connected, the UPS can be
turned on.
• Turn on the UPS by mains power
Connect normal mains input, LCD panel displays STdby or
bypass, press Power ON button ..-..11 + ◄ more than half a
second to turn the UPS on. LED indicator is illuminated
circularly in turn and lights go out in turn. After waiting for a while
until the display panel showing LinE, turning on the UPS is
Turn on the
completed and enter mains power mode.
UPS • Turn on the UPS by batteries
Connect normal batteries, press menu setting/enter button ..-...
more than half a second, the display screen is illumined, and
display STdby, UPS has working power supply, then press
Power ON button ..-... + ◄ more than half a second to turn the
UPS on. LED indicator is illuminated circularly in turn and lights
go out in turn. After waiting for a while until the display panel
showing bAT, turning on the UPS is completed and enter battery
modea

~27~
 • In Mains power / battery mode I battery self test I ECO /
frequency conversion mode, press Power OFF button +
more than half a second to turn off the UPS. If bypass is normal,
Turn off the UPS panel displays byPASS to enter bypass mode, if bypass is
UPS abnormal or the UPS is in frequency conversion mode, UPS
panel displays STdAby to enter standby mode and the output is
disconnected. If turn off the UPS in bypass mode, UPS enter to
standby mode and the output is disconnected.

• In Mains power/ ECO/ frequency conversion mode and when

the battery voltage is higher than the low voltage alarm point,
press Self Test I Mute button ..-...1 + more than 1 second
Self-test
and wait for 10 seconds, LED indicator is illuminated circularly in
operation
turn and lights go out in turn, LCD display bATT, the UPS enters
battery self test mode and automatically exit after finishing
diagnosing, and then LED and LCD restore previous state.
• In battery/ battery self test I fault mode, press Self Test I Mute
button _.-..1 + ► more than 1 second, UPS panel displays
buzzer disable icon, the alarm buzzer will silence. If press Self
Test I Mute button _.-..1 + more than 1 second again, the
Mute buzzer starts beeping, the buzzer disable icon is eliminated.
operation • In any modes, MUTE ON is configurable by LCD panel to make
the UPS mute.
• Note: It is not allowed to make the UPS mute in low battery; if
setting mute in fault mode, the mute will be automatically
cancelled in one day, and troubleshooting soon is required.

Operation in • When the buzzer is beeping and the fault indicator is flashing, it
audible indicates that the UPS is in alarm status, troubleshooting can be
alarm status done by the alarm information displayed on the LCD panel.
• When the sound of the UPS buzzer lingers on and the fault
Operation in indicator is illuminated, it indicates that the UPS enter fault mode,
fault mode contact your supplier or after-sales personnel and provide them
with failure information.

~28~
4.6 Connect the communication

4.6.1 Computer port

Connect the UPS and monitoring equipment (computer) by standard RS232 port
(standard configuration) and standard USB port (standard configuration) to make
single unit communication.
• Connect RS232 (or USB) cable to the serial port of the computer (or USB port);
• Connect RS232 (or USB) cable to the serial port of the UPS (or USB port);

❖ RS232 port

Txd
Pins 1 2 3 4 5
70
Rxd Definition Empty Transmit Receive Empty GND
&')
04 Pins 6 7 8 9
Definition Empty Empty Empty Empty
GND

❖ USB port
/ CZ Pins 1 2 3 4
Power source
u
rZ'- Definition Data+ Data - GND
+5V

4.6.2 EPO port

The Emergency Power Off (EPO) is a feature that will immediately disconnect all
connected equipment from mains power. The EPO port is on the rear panel of the
UPS with green terminals. EPO can be set as transferring bypass, disconnected
output and disabled. When the UPS is delivered, the EPO function is defaulted as
disabled; if the EPO function is to be used, it needs to set via the back-end software
iService Too. Its connection is as follows:

~29~
 In normal condition, pins CD and pins® are closed;
when performing Emergency Power Off, disconnect pins CD and pins®·

4.6.3 Intelligent cards (optional)

The UPS has two intelligent slots for SNMP card (upper slot), dry contacts card and
RS485 card (lower slot). Intelligent cards are installed in the intelligent slots on the
UPS rear panel, and there is no need to stop the UPS during installation. The
installation procedure is as follows:
• Remove the cover plate of the intelligent slots
• Insert the required intelligent card into the slot
• Tighten the screws

❖ SNMP card (optional)

SNMP is used in network management systems to communicate, manage

and monitor UPS devices, it could be compatible with current popular software,
hardware and network operating system.

❖ Dry contacts card (optional)

Insert dry contacts card into the intelligent slot to monitor and manage the UPS.

Pins Definition
PIN 1 Close: UPS fault
PIN 2 Close: Alarm sounds (system fault)
UPS FAIL PIN 3 Grounding
SUMMARY ALARM PIN 4 Remote shutdown
BATTERY LOW
PIN 5 Common
G D -----+--< I
UPSON PIN 6 Close: bypass working
REMOTE SHUTDOWN
J PIN 7 Close: low battery
COMMO
Close: UPS working
PIN 8
Open: bypass working
PIN 9 Close: Mains power Off

~30~
❖ RS485 card (optional)
A and Bon the right side of ports are RS485 output, A is"+", Bis"-".

4.6.4 Maintenance switch

Maintenance switch is for UPS on-line maintenance, follow below procedures:
• Open the cover plate of the maintenance switch on the UPS rear panel, the
UPS will automatically transfer to bypass to supply power to the load.
• Make the maintenance switch at"BYPASS".
• Disconnect all input/ battery breakers.
• Wait until the display screen is extinguished completely and on standing for 10
mins, make sure there is no hazard of electrical shock inside the UPS, and you
can do on-line maintenance for the UPS.
• After finishing on-line maintenance, close the input breaker first, then make the
maintenance switch at "UPS" end, and then install the cover plate of the
maintenance switch.
Note: Make sure the system bypass is normal and not to start frequency conversion,
otherwise it may cause power failure or even damage to loads.
If the UPS has no output and needs manual on-line maintenance, disconnect all
input breaker and ensure the UPS display screen is extinguished, then put the
maintenance switch to "BYPASS" by hand, otherwise it may cause damage to the
UPS.

~31~
5 Operation Modes
This UPS is a kind of on-line dual conversion UPS, which has following operation
modes:
• Power-up mode (LCD display power capacity)
• Standby mode (Stdby)
• Bypass mode (byPASS)
• Mains power mode (LlnE)
• Battery mode (bAT)
• Battery self test (bATT)
• Fault mode (FAULT)
• Frequency conversion mode (CUCF)
• Economy control operation (ECO)
• Shutdown mode (SHUTdn)
• Test mode (TEST)
• Maintenance bypass mode (manual operation)

5.1 Power-up mode / Shutdown mode

In the condition of power off and the display screen being black out, connect
batteries and press first key ____. or connect mains power or connect bypass to
illuminate the screen, the UPS gets into power-up mode, all illuminated LED
indicators are turned into off (as shown in the figure below), meanwhile LCD display
power capacity (10 kVA/ 15 kVA/ 20 kVA/ 30 kVA).

In standby mode, the UPS detects that mains power and bypass three phase all are
less than 85 V, it will delay 1 min to automatically enter shutdown mode, all LED
indicators are turned off, meanwhile LCD display SHUTdn characters.

DDDn
5.2 Standby mode
There is no output voltage in standby mode. If mains circuit input is normal, then
automatically process AC I DC rectification, after rectifying automatically start the
charger charging batteries.
~32~
All LED indicators are turned off in standby mode operation (as shown in the figure
below), meanwhile LCD display Stdby characters.

There are several situations as follows to enter standby mode:

• Bypass is abnormal after the UPS is powered up (including frequency
conversion enable) and the UPS isn't turned on;
• In mains power mode I battery mode I frequency conversion mode, shut down
the UPS when bypass is abnormal;
• Shut down the single UPS unit when inverter of parallel UPS units is operating;
• Exit fault mode and bypass is abnormal;

I D D 11
Maintenance bypass
.-----------✓--------------,

Bypass input ----------✓---------------,

Mains circuit input __,,.,,. AC / DC rectifier DC I DC boost DC I AC inverter

Charger

Standby mode operation process

5.3 Bypass mode

In bypass mode, mains power of bypass input goes through the filter to the load. If
mains circuit input is normal, then automatically process AC/ DC rectification, after
rectifying automatically start the charger charging batteries.
LED indicator in bypass mode is as shown in the figure below (white color indicates
illuminated status), meanwhile LCD display byPASS characters.

D D I D
~33~
 There are three situations as follows to enter bypass mode:
• Bypass is abnormal after the UPS is powered up (including frequency
conversion enable) and the UPS isn't turned on.
• Shut down in mains power mode, overload or overtemperature
• Exit fault mode and bypass are normal
When bypass is normal, turn off the UPS or the inverter circuit has failure, the UPS
transfer to bypass mode to supply uninterruptible power to the load.
Note: Bypass mode doesn't have function of backup.

Maintenance bypass

Bypass input ----------------------

Mains circuit input _______,/ AC I DC rectifier DC/ DC boost DC I AC inverter -------� Output

Charger

Bypass mode operation process

5.4 Mains power mode {Frequency conversion mode}

In mains power mode, the mains power from mains circuit input supply AC power to
the UPS rectification, and supply DC power to the inverter circuit after PFC power
factor correction, and then supply uninterruptible AC power to the load via the
inverter circuit. After the inverter startup, automatically start the charger charging
batteries.
LED indicator in mains power mode is as shown in the figure below: the inverter
LED indicator (green) is illuminated, meanwhile LCD display LinE characters.

Note: The inverter output frequency in frequency conversion mode is configured

output frequency and cutting off bypass is necessary; the inverter output frequency
in mains power mode is related to bypass frequency (the default is 50 Hz when
bypass is abnormal and frequency conversion disenable). Please contact with
supplier or after sales staff if need to set frequency conversion mode.

~34~
 Maintenance bypass

�I______�/-----------�
� - - - -
--�/----------�

Bypass input

Mains circuit input

Charger

Mains power mode operation process

5.5 Battery mode / battery self test mode

In battery mode, the batteries go through DC/ DC boost and supply DC voltage to
the inverter, and then supply AC power to the load via the inverter circuit.
LED indicator in battery mode is as shown in the figure below: the inverter LED
indicator (green) is illuminated and battery LED indicator (yellow) is illuminated, and
alarm LED indicator (red) flashes while giving alarm, meanwhile LCD display bAT
characters.
When the batteries process in manual self-test and regular self-test, the inverter
indicator, bypass indicator, battery indicator and fault indicator will be illuminated
circularly, meanwhile LCD display bAT characters.

When the mains circuit input is abnormal, the UPS transfers to battery mode
immediately. When the battery voltage is less than shutdown point and bypass is
normal in battery mode, the UPS transfers to bypass mode to supply uninterruptible
power to the load.

~35~
 Maintenance bypass
�--------✓---------�

Bypass input �-------/----------�

Mains circuit _/ AC/ DC rectifier DC I DC boost DC I AC inverter +--...__,. Output

input

Charger

Battery mode/ battery self test mode operation process

5.6 ECO mode

LED indicator in ECO mode is as shown in the figure below: the inverter. LED
indicator (green) is illuminated and bypass LED indicator (yellow) is illuminated,
meanwhile LCD display ECO characters.

When bypass input meets ECO input range and ECO function come to use, the UPS
works in ECO mode. At this time bypass supply power to the load, meanwhile
rectification, boosting and inverter work normally, and the charger charges the
batteries. When bypass input is out of ECO range, the UPS transfers to mains
power/ battery mode operating.

If bypass input is beyond ECO range for five times within 1 hour, the UPS operates
time after time from ECO mode to mains power mode, the UPS will automatically
operate in mains power mode and close ECO function.
Note: When use ECO mode and ECO transfers to inverter, the output probably
break off 20 ms. For those loads which require strict transfer time, be cautious to
choose whether start ECO mode or not. Please contact with supplier or after sales
staff if need to set economy control operation.

~36~
 Maintenance bypass

Bypass input

Mains circuit -----AC I DC rectifier DC I DC boost DC I AC inverter ---........➔Output

input

Charger

ECO mode operation process

5. 7 Fault mode
LED indicator in fault mode is as shown in the figure below: alarm LED Indicator (red)

is illuminated, meanwhile LCD displays fault icon and fault code.

When UPS is faulty, the alarm indicator is illuminated, the sound of the UPS buzzer
lingers on. According to fault type, fault mode is divided into the fault of cutting off
output and the fault of bypass output.

Cut off output after failure in following status:

• Short circuit fault of output A I B / C phases voltage
• Short circuit fault of output AB / BC / CA line voltage
• Beyond 165% overload
• EPO fault of configured cutting off output
• Any fault when bypass is abnormal

Keep bypass supplying power to the load for other faults beyond above status.

After the UPS enter fault mode, press mute button --- 1 + ► to mute the sound
■

(auto cancel mute in one day), meanwhile contact your supplier or after-sales
personnel for troubleshooting.

~37~
 Maintenance bypass

Bypass input

Mains circuit _,- AC/ DC rectifier DC/ DC boost DC I AC inverter -....... output
input

Charger

Operation process for fault mode of bypass output

5.8 Maintenance bypass (manual operation)

When UPS is faulty or needs on-site maintenance, qualified personnel will manually
switch the UPS to maintenance bypass mode. At this time mains power of bypass
input supplies power to the load directly, there is no electricity inside the UPS for
maintenance operation.

Note: Make sure the system bypass is normal and not to start frequency conversion,
otherwise it may cause power failure or even damage to loads.

If the UPS has no output and needs manual operation on maintenance switch,
please ensure to disconnect all input breaker and the UPS display screen is
extinguished completely, then put the maintenance switch to "BYPASS" by hand,
otherwise it may cause damage to the UPS.
Refer to 4.6.4 for details.

5.9 Test mode

Test mode is specially used for test purpose, it is available to control UPS
step-startup and drive test etc. by back-end software.

~38~
6 Maintenance and Troubleshooting
6.1 Use and maintenance of battery
Safety instructions:
► The battery life will be shortened with the increase of ambient temperature.
Replacing battery regularly can ensure that the UPS operates normally and
sufficient backup time.
► If the UPS does not be used for a long time, which should be charged every
four to six months. In the areas of high temperature, the battery should be
charged and discharged every two months, the time of each charging should
not be less than 12 hours.
► Only professionals are allowed to perform battery maintenance.
► Electric shock and short-circuit current may exist in the battery. To avoid
electric shock injuries, observe the following warnings when replacing the
battery:
-¢- Do not wear conductive objects, such as watches, rings, etc.
-¢- Use insulation tools;
-¢- Wear rubber shoes and gloves;
-¢- Do not place metal tools or metal parts on the battery;
❖ Disconnect the loads connected to the battery before removing the
battery connection terminal;
► Do not dispose of batteries or battery packs with fire, otherwise it will explode
and injure people.
► Non-professionals must not open or damage the battery because the
electrolyte in the battery contains dangerous substances, such as strong acids,
etc., that can do damage to skin and eyes. If you accidentally contact with the
electrolyte, immediately wash with plenty of water and go to the hospital for
examination.
► Do not short-circuit the positive and negative anodes of the battery, otherwise it
may result in electric shock or fire.
► Do not touch the wiring terminal of the battery. There will be a danger of high

~39~
 voltage between the battery terminals and ground because the battery circuit is
not isolated from the voltage circuit.

The battery maintenance for long time model UPS (It is important to prevent the
damage to the precision equipment via performing good maintenance for battery
when outage occurs):
► Remove dust and dirt from the battery.
► Check if all the internal wiring of battery is loose or corrosive, if necessary,
perform replacement or maintenance.
► Make sure the battery and battery terminals are fastened.

6.2 UPS maintenance

This series of UPS needs less maintenance. The battery of standard model UPS is
featured with valve adjustment and low maintenance, which just need to keep its
service life via keeping charging. When the UPS is connected to the mains in its
normal range, it always charges the battery and provides the functions of
overcharge and over discharge protection.
► If the UPS is not used for a long time, it is recommended to charge the UPS
every four to six months.
► It is recommended to clean the UPS every four to six months in the event of
dusty environments.
► Perform troubleshooting and make the UPS return to normal operation as soon
as possible after the fault or alarm occur.
► The operating environment and preservation method have a certain impacts on
the service life and reliability of the UPS, do not operate the UPS in the
following environments:
❖ Places with high, low temperature and humidity that exceed the specified
° °
technical parameters (temperature: 0 C ~ 40 C; relative humidity: 20% ~
90% );
❖ Places with vibration and easy to be impacted;
❖ Places with metal dust, corrosive substances, salt and flammable gas;

~40~
► If the UPS is not used for a long time, it (without battery) must be stored in a
dry environment and the storage temperature should be between -25 °C and
+55 °C. Before turning on the UPS, the ambient temperature must be raised
above O ° C for more than two hours.

6.3 Maintenance safety precautions

► Disconnect the circuits of the battery and UPS and other battery packs before
replacing the battery.
► Do not wear rings, watches, etc.
► Use the screwdriver with an insulated handle, and do not place tools or other
metal objects on the battery.
► Do not short-circuit or reverse the positive and negative anodes of the battery.

6.4 Troubleshooting
X is the mode code. The fault alarm information displayed on the LCD consists of
the mode code, fault code and alarm code. For example, the output short circuit fault
code is X1A; LCD displays 21A when output short circuit occurs in standby mode;
LCD displays 31A when output short circuit occurs in bypass mode; LCD displays
41A when output short circuit occurs in mains mode; LCD displays 51A when output
short circuit occurs in battery mode; LCD displays 61A when output short circuit
occurs in battery self-test mode; LCD displays 81A when output short circuit occurs
in frequency conversion mode; LCD displays 91A when output short circuit occurs in
ECO mode. The alarm code of abnormal fan is X5F; LCD displays 25F when fan is
abnormal in standby mode; LCD displays 35F when fan is abnormal in bypass mode;
LCD displays 45F when fan is abnormal in mains mode; LCD displays 55F when fan
is abnormal in battery mode; LCD displays 75F when fan is abnormal in battery
self-test mode; LCD displays 85F when fan is abnormal in frequency conversion
mode; LCD displays 95F when fan is abnormal in ECO mode.

~41~
Mode code Meaning
1 Power-on mode
2 Standby mode
3 Bypass mode
4 Mains mode
5 Battery mode
6 Battery self-test mode
7 Fault mode
8 Frequency conversion mode
9 ECO mode
A Shutdown mode
B Test mode

6.4.1 Fault information

LCD display in fault mode is as shown below:

_____________
• ,, ,, T
__,,..._,,,-
UL I'
___
/4 ,...,
------

Lil .,
Fault mode

I v/!£ .A OUT

BYPASS
22· ,n
I .·n
u
. YM

I.GAD
f .. U
-
KW
PII
L.OAD
I.DKYA
ITA'IUS, FRu •
,, • ,L. T
I ,I, :6 --- Fault information

~42~
 Fault code Fault content Solutions

Check if there is internal short circuit for the

X19 X1AX1B loads connected to each phase; check if
X1C X1D X1E there is short circuit for the output part of
Output short circuit
each inverter power board. After ensuring
that the connections are correct and the fault
icon is removed, restart the UPS.
X25 Physical address Check the physical addresses of each UPS
conflict and ensure that they are different.
X26 Model is Check if the models of each UPS is
incompatible consistent.
Check if the ambient temperature is too
Over temperature
X27 high; check if the fan is abnormal; check if
inside the UPS
there are objects blocking air-cooling duct.
X28 Check if there is equipment operating in
Overload
overload status.
Check if the bypass phase sequences of
each UPS in parallel system are completely
X2D Bypass wiring error
consistent; if not, it needs to adjust to be
consistent.
The number of
battery is Check if the set battery number is consistent
X2F
configured with the actual number.
incorrectly
Under the situation of non-artificial EPO, it
X38 EPO needs to check if there is open circuit for the
EPO circuit.

Note: Contact the supplier if display screen shows other fault information. After
troubleshooting, power-up need to enter menu setting interface to configure CHK OF F,
refer to 4.2.9 for operation details.

~43~
6.4.2 Alarm information

.
LCD display in alarm mode is as shown below:

MODE
L I
'
22 1
2•2 n
'-

2 .3 □
�[NS 6vAc ;B OUT ,· :u,\IAC

BYPASS '/AC

I.OM y SKW
STATUS
rR I.L A. ----+---- Alarm code

Alarm code Alarm contents Solutions

The mains phase sequence is connected
Mains phase incorrectly, it needs to exchange any two
X40
sequence error phases or ensure that the phase difference
is 120 ° .
Parallel software Update the master control program of each
X42 version is not UPS to the same version (serial port online
compatible programming is available).
Check if the input wiring of UPS is loose and
make sure that the wiring is fastened. Check
X44 Mains default phase if the power distribution breaker is trip or
damaged and make sure that the breaker is
normal and closed.
Mains frequency is Check if the input frequency of the UPS is
X45
abnormal within the normal range with a multimeter.
Check if the zero line on the input and output
wiring terminal of the UPS is not connected
or trip and make sure that the zero line is
Mains zero line is
X46 connected correctly. Check if the power
not connected
distribution breaker is trip or damaged and
make sure that the breaker is normal and
closed.

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 Check if the power grid blackout occurs and
make sure that the power grid is normal.
X47 Mains is abnormal Check if the power distribution breaker is trip
or damaged and make sure that the breaker
is normal and closed.
The phase
sequence of bypass Check if the wiring and front-end power
X48
and mains is not distribution of the UPS are normal.
consistent
The bypass phase sequence is connected
Bypass phase incorrectly, it needs to exchange any two
X49
sequence error phases or ensure that the phase difference
is 120 ° .
Check if the bypass wiring, bypass voltage
Bypass default
X4E and bypass power distribution breaker are
phase
abnormal.
Check if each phase frequency of the UPS
Bypass frequency is
X4F bypass voltage is within the set range with a
abnormal
multimeter.
Check if the bypass wiring, bypass voltage
Bypass zero line is
X50 and bypass power distribution breaker are
not connected
abnormal.
Check if the bypass wiring, bypass voltage
X51 Bypass is abnormal and bypass power distribution breaker are
abnormal.
Disconnect the non-critical loads to extend
the power supply time of other critical loads.
X52 Low voltage battery If the mains power distribution is abnormal,
please restore the mains power supply as
soon as possible.
Check if the battery wiring and battery power
Battery is not
X54 distribution breaker are normal; check if the
connected
battery is damaged.
xsc Overload alarm Disconnect the non-critical loads.

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 Check if the fan and its wiring are normal;
X5F Fan is abnormal
check if the fan drive module is normal.

After the UPS maintenance is completed,

Maintenance bypass
X66 reinstall the maintenance bypass cover and
enable
the UPS can be powered on normally.

Make sure that the parallel cables are

Parallel setting is
X67 connected normally or cancel parallel mode
abnormal
enable, the UPS operates in single mode.

The set number of

battery in parallel Check if the set battery number of each UPS
X68 system is not in the parallel system is consistent with the
consistent with the number of actual configuration.
actual configuration
Check the load capacity and disconnect the
non-critical equipment, manually turn on the
X68 Overload frequently
UPS after clearing alarm via panel or
back-end.

The above is a part of the alarm information; please deal with the alarms according
to the solutions. Contact the supplier if the alarm cannot be cleared or display
screen shows other fault information.

~46~