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Lead - Send Out Fact Find (FF) - Send Out Credit Guide (CG) - Inform Referrer and Mohan 2. Qualify and Assess - Check Docs - Check FF Is Complete

Task Procedures in Mortgage Broker Firm

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arajara16
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24 views1 page

Lead - Send Out Fact Find (FF) - Send Out Credit Guide (CG) - Inform Referrer and Mohan 2. Qualify and Assess - Check Docs - Check FF Is Complete

Task Procedures in Mortgage Broker Firm

Uploaded by

arajara16
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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1.

Lead
- Send out Fact Find (FF)
- Send out Credit Guide (CG)
- Inform Referrer and Mohan
2. Qualify and Assess
- Check docs
- Check FF is complete
• if Fact Find is not filled in, send email to client (Fact Find follow up)
• if Fact Find needs more information, send email to client (Fact Find completed
more info needed)
- Check if Credit Guide and Privacy Disclosure were signed
3. If Borrowing Power Only
- Inform Mohan
4. Prepare Application for AOL
- Check everything in Mercury/Salestrekker
• Check all documents uploaded
• Check all information are correct
• Check living expenses
5. Submit Application (Lodged)
- Send email to client
6. Order Valuation
- Order Valuation in Core Logic
- Send email to client
• If valuations received, send email to client
7. Pre approval
- Send email to client
- Follow up with lender of the status of the file
8. Conditional Approval
- Send email to client, inform the conditions
- Make sure everything that is needed for unconditional approval is provided to the bank
9. Unconditional Approval
- Send email to client
- Send ALI Insurance quote (for full and half amount)
10. Settlement
- Send out Congrats email
- Send out Approval Letter
- Send out Offer Letter
11. Post Settlement
- Follow up with client if everything is doing well (remind Referrer or Maree)
- Follow up every after 1 month, 6 months, 12 months

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