Re-Process of Failed Central Orders
Re-Process of Failed Central Orders
Summary:
As per the current functionality, once the central flown orders (Viru, Vistaar etc.) is
rejected to process in Sify Forum because of the day closed, the same cannot be re-
processed.
In this enhancement, an option has provided to customer to process the central flown
orders in Sify Forum which has been rejected.
Apart from this a new report will be upload from Sify Forum to central which will have
the information about the central orders (Viru, Vistaar, etc.) which has been uploaded to
Sify Forum and the transaction which has been done against the central orders.
Details:
Order re-process:
The following changes has done in the Sify Forum to process of the rejected orders:
A new screen provided to re-process the orders which has been rejected to process in
Sify Forum because of the day closed. Only the orders those are uploaded through
central like (Viru, Vistaar etc.) will allowed to be re-process.
The above mention details will be available in following path and also it looks like as
attached sample screenshot below,
Orders will appear in the order re-process screen based on the date range selected. By
default current system date will appear there. Customers will have the option to select
the desire date range based on the failed orders which needs to be reprocessed in Sify
Forum.
While processing the orders, system will check the day close. Customer will have the
option to re-process the order by selecting the revised order date from “Revised Date”
column from the re-process screen. In “Revised Date” column date will be visible based
on the day close as a drop down. User need to select the desire date and click on
process button to re-process the rejected order(s).
Example. If day is close for the 28/07/2020 then user will have the option to select the
date from 29-07-2020 to 31-07-2020 in drop down. Refer below attached screen shot,
Order expiry logic will remain as it is. Post 7 days the order will not appear in the invoice
against sales order screen to process the orders into invoice.
Report:
A new report “STR for CentralOrder” also introduces in following path, which contain
central orders and the transactions for these orders.
View Reports Sales Distribution Reports ITC Upload Reports STR for
CentralOrder
If the order date is revised for the rejected orders, then in all the reports of Sify Forum
the revised date will appear. This report will be generate based on the transaction
creation date and will be upload to central on next day first login. Sample report data
attached below,
Postdated transaction is not allowed in case if customer want to update the order date as
postdated date.