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Configuring SAP SMTP Service

1. Configuring SAP SMTP requires setting up an external SMTP server to send and receive emails, and configuring SAP to use that server. 2. Key steps include opening the SMTP port in SAP, creating a system user for email, configuring the SMTP service to use that user, and defining the outbound and inbound email flows including the external SMTP server address. 3. Testing the configuration involves sending a test email to the SAP system user's address and verifying it is delivered to their inbox.

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0% found this document useful (0 votes)
144 views15 pages

Configuring SAP SMTP Service

1. Configuring SAP SMTP requires setting up an external SMTP server to send and receive emails, and configuring SAP to use that server. 2. Key steps include opening the SMTP port in SAP, creating a system user for email, configuring the SMTP service to use that user, and defining the outbound and inbound email flows including the external SMTP server address. 3. Testing the configuration involves sending a test email to the SAP system user's address and verifying it is delivered to their inbox.

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PRATAP SAPMM
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Configuring SAP SMTP service

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SAP ECC permits sending and receiving of messages, including email. NetWeaver ABAP comes with
everything needed to set up the configuration. What is needed is an external email infrastructure to have
a usable mail configuration in SAP that allows for sending and receiving email:

 External SMTP server. Acts as a SMTP server between SAP and the receiver. This is the
email server used to send emails. This can be the official SMTP server of the corporation or
any other valid one, like Yahoo.
 Route for incoming emails. As the MX DNS entry for a domain normally points to the SMTP
server mentioned above, the SAP SMTP server won’t receive emails automatically. A
forwarding rule between the SMTP server and the SAP SMTP server needs to be
configured.

Configuration of SMTP in SAP


Title Link
SAP https://service.sap.com/sap/support/notes/455140
Note
:
4551
40
SAP http://help.sap.com/saphelp_nw70/helpdata/en/af/
Help 73563c1e734f0fe10000000a114084/content.htm

The steps are pretty simple. All are to be executed in the SAP system. I used the NPL Gateway
Demo system for this.

1. Open the port for SMTP


Transaction: RZ10

In case this was not done before, import the profiles


Select the right profile (here: instance profile) and the Extended maintenance option.

To receive emails on an SMTP port, ICM needs to be configured to

1. Open the port and to


2. Use protocol SMTP

Add an entry for SMTP in the instance profile. Here, the port used is 25000.

Save changes to instance profile.


Then save and activate the changes.

Warning message informs that a ICM restart is needed to activate the changes.
Looking in the profile file on the server:

ICM profile file is changed, change is persisted in the file but ICM does not pick up the new
configuration automatically. A restart of ICM is needed.

Transaction: SMICM
The Restart option didn’t work for me, a hard exit with a start activated the change. But I am not
Basis person.

Confirm the restart of ICM.


Check the SMTP service details. They have to match the new configuration.

Verifying the ICM parameters using SAP MMC.


2. Create system user for receiving emails
Transaction: SU01

Make sure the users in the SAP system have an email address configured.
Here I am using [email protected]

With this configuration, email send to the SAP SMTP server will be picked up and delivered into the
user’s inbox.

3. Configure SMTP service


Transaction: SICF
Check that the virtual
SMTP server is
configured

The logon data has to be


configured to use the
above created SMTPUSER

Handler list

Save the changes and activate the service.


Configure the SMTP server and outbound and inbound flow
1. SMTP server

Transaction: SCOT

Set the default domain

This domain matches the email domain of the users.


a. Outbound

View: Nodes view

Set the outgoing SMTP server

Note: This is the SMTP server the SAP system will use to actually send the emails. Emails get send
to this SMTP server and from there they are being send to the actual recipient. That is, the server
defined has the responsibility to lookup the MX entry of the receiving domain.

Set the address type this node does accept


Note: In the address area, insert the valid format of email addresses. When you insert * the node will
accept every email address. To make this node only accept email addresses for a specific user, put
<username>@domain.tld

Result in node view

Now the node is configured to accept outgoing emails. What is missing is a job that picks up the
emails from the outgoing queue and sends them. Create a job that will send the queued messages
View: Job view

Select SAP&CONNECTALL or SAP&CONNECTINT for sending internet email

To run the job immediately, select “Start immediately”. To schedule a job so it is executed at a
defined interval, select “Schedule”
To schedule

Result
a. Inbound

As long as the virtual SMTP server is activated and the system user has the right permission AND a
user with the correct email address exists, inbound processing of emails will work.

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