Netbiter EC300 Series: User Manual

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Netbiter EC300 Series

USER MANUAL
SCM-1202-012 2.3 en-US ENGLISH
Important User Information
Liability
Every care has been taken in the preparation of this document. Please inform HMS Industrial Networks of any
inaccuracies or omissions. The data and illustrations found in this document are not binding. We, HMS Industrial
Networks, reserve the right to modify our products in line with our policy of continuous product development. The
information in this document is subject to change without notice and should not be considered as a commitment by
HMS Industrial Networks. HMS Industrial Networks assumes no responsibility for any errors that may appear in this
document.

There are many applications of this product. Those responsible for the use of this device must ensure that all the
necessary steps have been taken to verify that the applications meet all performance and safety requirements
including any applicable laws, regulations, codes, and standards.

HMS Industrial Networks will under no circumstances assume liability or responsibility for any problems that may
arise as a result from the use of undocumented features, timing, or functional side effects found outside the
documented scope of this product. The effects caused by any direct or indirect use of such aspects of the product
are undefined, and may include e.g. compatibility issues and stability issues.

The examples and illustrations in this document are included solely for illustrative purposes. Because of the many
variables and requirements associated with any particular implementation, HMS Industrial Networks cannot assume
responsibility for actual use based on these examples and illustrations.

Intellectual Property Rights


HMS Industrial Networks has intellectual property rights relating to technology embodied in the product described in
this document. These intellectual property rights may include patents and pending patent applications in the USA
and other countries.

eWON®, Netbiter®, and Argos® are registered trademarks of HMS Industrial Networks AB. All other trademarks
mentioned in this document are the property of their respective holders.

Netbiter EC300 Series User Manual SCM-1202-012 2.3 en-US


Table of Contents Page

1 Preface ................................................................................................................................. 3
1.1 About This Document .......................................................................................................3
1.2 Document history ............................................................................................................3

2 Installation........................................................................................................................... 4
2.1 Basic Installation Steps......................................................................................................4
2.2 Factory Reset ..................................................................................................................4
2.3 Connectors .....................................................................................................................5
2.4 LED Indicators ............................................................................................................... 10
2.5 MODE Button ................................................................................................................ 11
2.6 Wiring Examples ............................................................................................................ 12

3 Local Configuration ........................................................................................................... 13


3.1 Connecting via USB ........................................................................................................ 13
3.2 Connecting via Ethernet .................................................................................................. 13
3.3 Login ........................................................................................................................... 13
3.4 Status .......................................................................................................................... 14
3.5 Status – GPS.................................................................................................................. 16
3.6 Network Settings – WAN ................................................................................................. 17
3.7 Network Settings – LAN................................................................................................... 19
3.8 Modem Settings (EC320/EC350/EC360).............................................................................. 19
3.9 Time Settings (UTC) ........................................................................................................ 20
3.10 Firmware Update ........................................................................................................... 21
3.11 Logs............................................................................................................................. 21
3.12 System ......................................................................................................................... 22

A EtherNet/IP Implementation............................................................................................ 23
A.1 Client ........................................................................................................................... 23
A.2 Adapter........................................................................................................................ 23

B Technical Data ................................................................................................................... 25


B.1 Technical Specifications................................................................................................... 25
B.2 Installation Drawings ...................................................................................................... 26

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Preface 3 (28)

1 Preface
1.1 About This Document
This manual describes how to install and configure Netbiter EC300 Series gateways.
For additional documentation and software downloads, FAQs, troubleshooting guides and
technical support, please visit www.netbiter.com/support.

1.2 Document history


Version Date Description
1.0 2016-10-03 First release with new layout
2.0 2017-10-07 Update for model name NB301A/B
2.1 2017-11-06 Minor update
2.2 2017-11-13 Added EC320 technical specifications
2.3 2019-02-21 Added: EC360 specifications

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Installation 4 (28)

2 Installation
2.1 Basic Installation Steps

This product contains parts that can be damaged by electrostatic discharge (ESD). Use
ESD prevention measures to avoid damage.

Connecting power with reverse polarity or using the wrong type of power supply may
damage the equipment. Make sure that the power supply is connected correctly and of
the recommended type.

Make sure that you have all the necessary information about the capabilities and restrictions of
your local network environment before installation.
1. Mount the unit on a flat surface or on a DIN rail using the adapter kit (optional).
2. Connect the slave devices and/or Ethernet network as needed.
3. For mobile networking (EC320/EC350/EC360), connect the mobile antenna and insert the
SIM card.
4. Connect a suitable power supply and apply power.
5. Configure the unit.

Modbus Interfaces
Modbus devices can be connected to more than one interface and/or physical connection on
Netbiter EC300 Series gateways. These interfaces must also be enabled in Argos before they can
be used. See the Argos documentation for more information.

2.2 Factory Reset


Keep the MODE button pressed while powering on to reset to the factory default settings.

Fig. 1 Factory reset

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Installation 5 (28)

2.3 Connectors
2.3.1 I/O Terminal Block

Fig. 2 Terminal block

Pin Label Function Note


15 HI CAN High
14 PE CAN Shield
J1939
13 LO CAN Low
12 GND CAN Ground
11 COM Analog Input common
10 AI4 Analog Input 4 0–20 mA or 0–10 VDC
9 AI3 Analog Input 3 0–20 mA or 0–10 VDC or PT100
8 AI2 Analog Input 2 0–20 mA or 0–10 VDC
7 AI1 Analog Input 1 0–20 mA or 0–10 VDC or PT100
6 DI2- Digital Input 2
5 DI2+ Digital Input 2
Dry contact type – do not apply power to these inputs
4 DI1- Digital Input 1
3 DI1+ Digital Input 1
2 COM Relay output common Isolated inputs
1 NO Relay output, NO Rated load: 1 A @ 24 VDC

The analog inputs must be configured for voltage, current or PT100 input.

The digital inputs are of the dry contact type which require no control voltage.

Do not connect power to the digital inputs as this may damage the unit.

The relay output must be supplied from an isolating transformer using a secondary listed
fuse rated at maximum 3.3 A and minimum 30 VDC.

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Installation 6 (28)

2.3.2 Power Supply

Connecting power with reverse polarity or using the wrong type of power supply may
damage the equipment. Make sure that the power supply is connected correctly and of
the recommended type.

Fig. 3 Power supply connector

Connect a DC power supply of the recommended type to the + (plus) - (minus) terminals. See
also Technical Data, p. 25.

2.3.3 USB Connector

Fig. 4 USB connector

The USB micro B connector can be used to connect a computer to the unit for local
configuration, firmware upgrades and troubleshooting.

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Installation 7 (28)

2.3.4 SIM Card (EC320, EC350 & EC360)

Fig. 5 Installing the SIM card

The SIM card must have a mobile data plan and allow text messaging. PIN code security must be
disabled. Additional configuration in Argos or in the local web interface is required.

Insert the SIM card carefully and push it firmly downwards until it clicks into place. Observe the
position of the cut-off corner and the contact surfaces.

Make sure that the SIM card does not slip behind the holder.

2.3.5 Antenna Connectors


A GPS antenna (not included) must be connected to the GPS antenna connector to use the built-
in GPS receiver. The GPS antenna connector also provides power for active GPS antennas.

EC320 & EC350

Fig. 6 EC320 / EC350 antenna connectors

An external 3G/GPRS stub antenna is included with the unit 1. Other antennas are available from
your supplier.

EC360

Fig. 7 EC360 antenna connectors

An external 4G antenna is available from your supplier.

1. Antenna not included when sold in the U.S.

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Installation 8 (28)

2.3.6 RS-485 Serial Interface (3-pin)

Fig. 8 RS-485 connector

The RS-485 interface can be used for multiple Modbus RTU devices.

RS-485 connector pin layout


Pin Function
A RS-485 A line
B RS-485 B line
COM RS-485 common

2.3.7 RS-232 Serial Interface (3-pin)

Fig. 9 RS-232 connector

The RS-232 interface can be used for a single Modbus RTU device.

RS-232 connector pin layout


Pin Function
Rx Receive (input)
Tx Transmit (output)
GND Signal ground

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Installation 9 (28)

2.3.8 Ethernet Ports (RJ45)

Fig. 10 Ethernet Ports

WAN Use for Internet and Argos


LAN Use for EtherNet/IP, Modbus TCP and Remote Access

Never connect the LAN and WAN ports to the same logical network.

RJ45 pin layout


Pin Function
1 TD+
2 TD-
3 RD+
4, 5, 7, 8 (reserved)
6 RD-

Ethernet Port LED


Indication Function
Off No traffic
Orange, flashing Traffic (10 Mbit/s)
Green, flashing Traffic (100 Mbit/s)

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Installation 10 (28)

2.4 LED Indicators


All indicators will light up while the unit is starting up. When the startup sequence has
completed they will indicate system status.
In case of an Uplink/WAN error, check the network and firewall settings. If using DHCP, also
check that the DHCP server is active.

Fig. 11 EC320, EC350 & EC360 LED indicators

LED Indication Meaning


Off Modem disabled
Red Modem failure
Red, flashing SIM card failure
Modem
(EC320, EC350 & Orange PIN code enabled on SIM card
EC360) Orange, flashing APN (Access Point Name) not set
Green, flashing Searching for mobile network
Green Connected to mobile network
Off Port disabled
CAN Red Port failure
Green Port enabled
Off Port disabled
RS232/RS485 Red Port failure
Green Port enabled
Off No link
Red No valid IP address
Uplink/WAN
Red, flashing No connection to Argos
Green Connected to Argos
Off No power or initializing
Red Hardware failure
Gateway Red, flashing Application failure
Green, flashing Firmware update in progress
Green Unit is operational
Off No power
Power
Green Unit has power

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Installation 11 (28)

2.5 MODE Button

Fig. 12 Mode button

Factory Reset
Keep the MODE button pressed while powering on to reset the unit to the factory default
settings.

Mobile Signal Strength Indication (EC320, EC350 & EC360)

Fig. 13 EC320, EC350 & EC360 mobile signal strength LED indicators

Press and release the MODE button to make the top 5 LED indicators indicate mobile signal
strength for 60 seconds.

LED indication Meaning


2–5 green LEDs, flashing Good to optimum signal
1 green LED, flashing Acceptable signal
1 orange LED, flashing Poor signal
1 red LED, flashing No signal or unknown signal

If mobile signal strength is poor


• Make sure that the antenna is correctly installed and of the correct type.
• The antenna should normally be vertically oriented. Signal quality may in some cases be
improved by changing the antenna angle.
• Try moving the unit to another position, or use an external antenna.

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Installation 12 (28)

2.6 Wiring Examples

Fig. 14 Analog Input – Voltage Sensor

Fig. 15 Analog Input – 2-wire Current Sensor

Fig. 16 Analog Input – 3-wire Current Sensor

Fig. 17 Analog Input – 4-wire Current Sensor

Fig. 18 Analog Input – Temperature Sensor

Fig. 19 Digital Input

Do not connect a power source to the digital inputs as this may damage the unit.

Fig. 20 Relay Output

The relay output must be supplied from an isolated transformer using a secondary listed
fuse rated at maximum 3.3 A and minimum 30 VDC.

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Local Configuration 13 (28)

3 Local Configuration
Local configuration is normally not required and should only be carried out when
necessary. Please read the instructions below carefully.

The built-in web interface is primarily intended for informational purposes and troubleshooting.
Argos is always the preferred way of configuring the gateway. The only configuration changes
that should be made using the local web interface are:
• Proxy settings (if required);
• Modem/Ethernet connection mode (EC320/EC350/EC360 only);
• Firmware updates;
• Time settings.

3.1 Connecting via USB


Connect a USB Micro B cable between the computer and the USB port on the Netbiter.

The USB device driver will automatically load and create a virtual network interface on the
computer with an IP address in the range 169.254.200.xxx. The local web interface of the
gateway can then be accessed by entering the IP address 169.254.200.200 in a web browser.

Fig. 21 Network Connections

3.2 Connecting via Ethernet


Connect an Ethernet cable between the computer and the LAN port on the Netbiter.
The default IP address of the LAN port interface is 10.200.1.1. The connecting computer must
have an IP address within the same subnet (10.200.1.xxx). The LAN IP address can be changed
after logging in or from Argos when the Netbiter is online.

3.3 Login
Enter the IP address of the gateway in a web browser to log in. The default user name is admin,
and the password is the activation code that was supplied with the unit.

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Local Configuration 14 (28)

Fig. 22 Local configuration login

3.4 Status
The Status tabs present an overview of the configuration as well as detailed information about
the current connections, which can be used when troubleshooting and when contacting Netbiter
support.

Fig. 23 Status – Overview

3.4.1 Status – WAN/LAN

Fig. 24 WAN Status

Fig. 25 LAN Status

The WAN and LAN status tabs present the current IP settings of the Ethernet interfaces.

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Local Configuration 15 (28)

3.4.2 Status – Modem

Fig. 26 Modem Status

The Modem status tab presents basic and advanced information about the current mobile
network connection.

Basic information
Data Connection Indicates if data connection is established

Signal strength The strength of the mobile signal

Network Mobile network operator

Network type Mobile network type (4G, 3G or GSM)

Service state Network registration status

Advanced information
Cellular network type Network type details

Signal quality (3G only) Signal-to-noise ratio of the 3G signal. 0 = -24 dB, 49 = 0 dB

APN Access Point Name

IP, Netmask IP settings for the modem connection

Tower MCC Country code of the connected base station

Tower MNC Network code of the connected base station

Tower Location Area Code Area code of the connected base station

Tower Cell ID Cell ID of the connected base station

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Local Configuration 16 (28)

Modem temperature The temperature of the modem in °C

Manufacturer The manufacturer of the modem

Model Model of the modem

Revision Revision of the modem

A-Revision A-Revision of the modem

IMSI The IMSI number of the modem

3.4.3 Status – Uplink

Fig. 27 Uplink Status

The Uplink status tab shows the default connection type (modem or Ethernet), the default
gateway and DNS servers for the uplink connection.

3.5 Status – GPS

Fig. 28 GPS Status

The GPS status tab shows if the GPS is enable and information from the GPS.

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Local Configuration 17 (28)

3.6 Network Settings – WAN

Fig. 29 WAN settings

The WAN interface should be enabled when connecting to Argos via Ethernet.
When DHCP is enabled the unit will automatically receive the settings for IP address, subnet
mask, default gateway, and DNS. Contact your network administrator if in doubt.

A change in the Network settings needs a reboot of the Netbiter and is indicated by a flag icon
near the System label in the menu. For more information, refer to System, p. 22

3.6.1 Proxy Settings

Fig. 30 Proxy settings

If you are connecting to the Internet via a proxy, check Enable Proxy settings, select the Proxy
protocol and fill in the IP address and port number for the proxy server. If the proxy requires
authentication, check Use Proxy authentication and fill in the username and password.

The proxy password must not contain blank spaces.

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Local Configuration 18 (28)

Click on Save settings when finished.

A change in the Proxy settings needs a reboot of the Netbiter and is indicated by a flag icon near
the System label in the menu. For more information, refer to System, p. 22

For information about supported proxy types, see Technical Data, p. 25.

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Local Configuration 19 (28)

3.7 Network Settings – LAN


The LAN interface must be enabled when using EtherNet/IP or Modbus TCP applications and
when using the Netbiter Remote Access service.
These settings can also be made in Argos. See the Argos documentation.

Fig. 31 LAN settings

To avoid potential address conflicts when setting a static IP address and netmask for the LAN
port, use only the address spaces that are reserved for private networks:
• 10.0.0.1 – 10.255.255.254
• 172.16.0.1 – 172.31.255.254
• 192.168.0.1 – 192.168.255.254

Do not connect the LAN and WAN ports to the same logical network.

Click on Save settings when finished.


A change in the Network settings needs a reboot of the Netbiter and is indicated by a flag icon
near the System label in the menu. For more information, refer to System, p. 22

3.8 Modem Settings (EC320/EC350/EC360)


Modem settings and information about the mobile connection.

These settings can also be made in Argos. A SIM card with SMS capability is required. See the
Argos documentation.

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Local Configuration 20 (28)

Fig. 32 Modem settings (EC320/EC350/EC360)

Preferred network type The network type used by the Netbiter (Auto, 4G, 3G or 2G) depending on supported
network type embedded in the Netbiter.
A SIM card must be inserted in the Netbiter to change this setting.

Enable data connection on By default: enabled.


modem Use modem for
uplink connection towards
Argos.

APN The APN (Access Point Name) is the identifier for the mobile network. The APN is
supplied by the network operator for the SIM card.

User/Password Required by some mobile network operators.

Click on Save settings when finished.

A change in the Modem settings needs a reboot of the Netbiter and is indicated by a flag icon
near the System label in the menu. For more information, refer to System, p. 22

SIM cards with active PIN codes cannot be used in Netbiter EC320/EC350/EC360. PIN
code security cannot be disabled in the local configuration or in Argos. To disable the PIN
code, install the SIM card in a mobile phone and follow the instructions from the
manufacturer.

3.9 Time Settings (UTC)

Fig. 33 Time Settings

Manual configuration of the date and time in UTC for the internal clock.

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Local Configuration 21 (28)

3.10 Firmware Update


Firmware updates can also be made through Argos. See the Argos documentation.

Fig. 34 Firmware update

The Netbiter must have the correct date and time to perform the update. If the Netbiter
is connected to the Internet, the internal clock is synchronized, otherwise refer to Time
Settings (UTC), p. 20

1. Download the latest firmware from www.netbiter.com/support.


2. Click on Browse and select the firmware file you downloaded.
3. Click on Start upgrade to start the update.

Do not close the web page while the update is in progress.

3.11 Logs

Fig. 35 Logs

Shows the internal logs that you can export by clicking the Download logs button.

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Local Configuration 22 (28)

3.12 System

Fig. 36 System

Fig. 37 System requiring a reboot

If a modification in the settings has been made and implies a reboot of the device, a flag icon is
added near the System menu label which indicates the necessity of a device reboot.

Netbiter EC300 Series User Manual SCM-1202-012 2.3 en-US


Appendix A: EtherNet/IP Implementation 23 (28)

A EtherNet/IP Implementation
See also the Argos documentation on how to configure EtherNet/IP.

A.1 Client
Connection Type
UCMM (Class 1 and 3 connection not supported)

Adapter Timeout
1000 ms

Services
The following services are implemented:

Code Service Name Addressing Note


0x0E Get_Attribute_Single Class, Instance,
Attribute
0x10 Set_Attribute_Single Class, Instance,
Attribute
0x4C Read_Tag_Service Symbolic Segment Can be used to access Controller Tags.
Addressing Vendor specific service code (see note below).
0x4D Write_Tag_Service

Read_Tag_Service and Write_Tag_Service using symbolic segment addressing is only supported by some
PLCs. Please refer to the PLC vendor’s documentation for more information.

A.2 Adapter
A.2.1 Identity Object (0x01)
Class Attributes
No attributes are implemented.

Instances
Instance 1 is implemented with the following attributes:

ID Access Name Value


1 Get Vendor ID 90
2 Get Device Type 100
3 Get Product Code 85
4 Get Revision 1
5 Get Status 1
...
6 Get Serial Number
7 Get Product Name Netbiter

Services
The following services are implemented:

Code Class Instance Service Name


0x01 No Yes Get_Attribute_All
0x0E No Yes Get_Attribute_Single

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Appendix A: EtherNet/IP Implementation 24 (28)

A.2.2 TCP/IP Interface Object (0xF5)


Class Attributes
The following class attributes are implemented:

ID Access Name
1 Get Revision

Instances
Instance 1 is implemented with the following attributes:

ID Access Name
1 Get Status
2 Get Configuration Capability
3 Get Configuration Control
4 Get Physical Link Object
5 Get Interface Configuration
6 Get Hostname
13 Get/Set Encapsulation Inactivity Timeout

Services
The following services are implemented:

Code Class Instance Service Name


0x0E No Yes Get_Attribute_Single
0x10 No Yes Set_Attribute_Single

A.2.3 Ethernet Link Object (0xF6)


Class Attributes
No attributes are implemented (= Rev 1).

Instances
Instance 1 is implemented with the following attributes:

ID Access Name
1 Get Interface Speed
2 Get Interface Flags
3 Get Physical Address

Services
The following services are implemented:

Code Class Instance Service Name


0x0E No Yes Get_Attribute_Single

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Appendix B: Technical Data 25 (28)

B Technical Data
B.1 Technical Specifications
Product name Netbiter EC310 Netbiter EC320, EC350 Netbiter EC360
Model name NB301B NB301A NB302B – No modem
NB302E – European version
NB302U – US version
Order code NB1007-C EC320: NB1021 EC360 for EU: NB1022
EC350: NB1005-C EC360 for US: NB1023
EC350 (no antenna):
NB1008-C
2G comm. frequency – 850, 900, 1800, 1900 MHz For NB302E: For NB302U:
900, 1800 MHz 850, 900, 1800,
1900 MHz
3G comm. frequency – For EC350: 850/800, 900, For NB302E: For NB302U:
1900, 2100 MHz Bands 8, 3, 1 Bands 5, 4, 2
4G comm. frequency – – For NB302E: For NB302U:
Bands 20, 8, 3,7,1 Bands 17, 5, 4, 2
Antenna connector – SMA female SMA female
Ethernet interfaces (WAN/LAN) 10/100 Mbit/s, RJ45 connector
Relay output (NO) Max. 24 V AC/DC, 1 A
Digital inputs (DI1, DI2) Dry contact type
Analog inputs (AI1 - AI4) 0 to 20 mA, R = 3.3 %, A/D = 0.1 mV+0.15 %
0 to 10 VDC, R = 1.7 %, A/D = 0.1 mV+0.15 %
AI1 and AI3 also support PT100, -50 to +150 °C (16-bit)
Serial port 1 RS-232 up to 115.2 kbit/s
Serial port 2 (isolated) RS-485 up to 115.2 kbit/s
Supported protocols Modbus-RTU, Modbus-TCP, EtherNet/IP, J1939, SNMP
Max. connected devices 32
Baud rates 1200 to 115200 baud
Proxy support SOCKS (authentication: none, username/password)
WEB (authentication: none, basic)
Mounting Screw mount or DIN rail using optional mounting kit
Dimensions (L x W x H) 92 x 135 x 27 mm
Operating temperature -40 to +65 °C
Storage temperature -45 to +85 °C
Housing class IP20
Input voltage range 9 to 32 VDC
Recommended power supply 24 VDC, 25 W
Power consumption, typical 2.5 W @ 24 VDC 4.5 W @ 24 VDC 2.5W @ 24 VDC
Certifications See www.netbiter.com/support

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Appendix B: Technical Data 26 (28)

B.2 Installation Drawings


Dimensions (EC320/EC350/EC360)
All measurements are in millimeters.

Fig. 38 EC320/EC350/EC360 dimensions

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Box 4126
300 04 Halmstad, Sweden

[email protected] SCM-1202-012 2.3 en-US / 2019-02-21 / 11814

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