Asset Management Plan 2019-2029
Asset Management Plan 2019-2029
MANAGEMENT
PLAN
2019-2029
Asset Management Plan
2019 – 2029
Section 1 – Summary
MainPower New Zealand Limited Section 1 Summary
Summary
MainPower New Zealand Limited (MainPower) is a consumer trust owned Electricity Distribution Business (EDB) that builds,
owns, operates and maintains the electricity distribution network in the North Canterbury region - providing distribution
services to over 40,000 residential and business connections and delivering electricity to a population base of around
65,000 people.
MainPower is committed to contributing towards a bright future for our region by delivering an electricity distribution
network that is ready for the future. Our vision is to provide safe, secure and sustainable services for current and future
generations.
MainPower has undertaken a strategic review of its business within the 2018-2019 reporting period. A key outcome of this
review included the development of a mission statement that reflects our corporate intent and demonstrates a clear link
between our corporate goals, the direction our business is taking and asset management. It is our mission to partner in our
customers’ energy future and we have two key pillars of strategic intent, namely;
Strengthening our core business for the future; and
Creating new opportunities.
‘Strengthening our core business for the future’ means that asset management, our core business, is fully aligned with our
corporate goals. It also means that our business objectives and network performance is delivering what our customers are
telling us they want, while ensuring that the network is ready for a ‘new energy future’, including operational readiness and
effectiveness.
‘Creating new opportunities’ recognises that, in a new energy future, services beyond that of a typical electricity
distribution network will present other opportunities that are possibly non-regulated, leveraging off our core business.
Strategically, it is expected that such services will be that of a Distribution Energy Resource Management system (DERMs).
The intention of the Asset Management Plan is to deliver a document that is clear and easy to read by a wide audience. It
provides the context to our approach to asset management. This plan ensures network performance improves on our
customer experience and works towards creating a network for the future, whilst balancing the needs of our customers, our
community and other stakeholders.
Our strategic focus for the past year has been to embed a customer-centric approach within our business, having completed
the implementation of an integrated Customer Relationship Management (CRM) solution. Our CRM solution has allowed us
to create a better understanding of who our customers are and better manage interactions with our customers, thereby
supporting the evolving needs of our customers and the business.
MainPower’s customer-centric approach reflects the changing New Zealand electricity sector that is experiencing significant
transformation, driven by new energy technologies, the movement to a low carbon footprint and changing customer
behaviour. The challenge for MainPower is determining prudent investment in core infrastructure to achieve acceptable
levels of service for the communities we serve, while providing fair pricing of our services. This is widely referred to as
balancing the “energy trilemma” – delivering an energy supply that is secure and equitable (affordable and accessible) while
remaining sustainable.
MainPower continues to invest to ensure that we achieve our strategic vision. This year MainPower embarked on two key
business improvement initiatives:
• Updating our Enterprise Resource Planning (ERP) tool (TechnologyOne OneEnergy solution) that we use for
financial, supply chain, asset and people management. The core objective is to improve the implementation of our
asset fleet strategies ensuring that we do what we say we do to every asset, and, when performing maintenance
activities, that we collect data that will inform our approach to Strategic Asset Management in order to further
enhance our ability to address performance, cost and risk in the future.
• MainPower’s Board has approved the implementation of an Advanced Distribution Management System (ADMS)
that will integrate into our Network Operations. The ADMS comprises an Outage Management System (OMS), a
new Supervisory Control and Data Acquisition (SCADA) system and a Distribution Management System (DMS). This
is a transformational project that signals MainPower’s intention to ensure that its network will be able to meet the
demands of a new energy future, influenced by the decarbonisation of the economy.
Furthermore, and in response to this changing landscape, MainPower continues to review its approach to business. This
year we have once again taken a fresh look at our asset management systems, processes and practices, not only assessing
our asset management maturity using the Commerce Commission’s Asset Management Maturity Assessment Tool
(AMMAT), but also assessing the maturity of the organisation against the international ISO55001 standard via independent
evaluation.
While evaluating our business against ISO55001 we concluded that, as a business, we had to enhance our approach to asset
management not simply from the network perspective, but also as an organisation with a focus on our assets and our
people. The fact that MainPower is already accredited to the internationally accepted ISO9001 standard makes the journey
to ISO55001 less complex and arduous than might otherwise have been expected.
MainPower recognises that that the way in which the distribution network will be used in the future, and the services
customers will require from the network, will be influenced by changing customer behaviours, new technologies and a
national transition to a low carbon economy. Network development policies and procedures take account of this new
trajectory and recognise the need to move from the traditional distribution network approach of demand-based planning to
a scenario-based planning approach. This work remains a key focus of MainPower’s work for the planning period ahead.
Contents
2. Background and Objective ....................................................................................................... 5
Purpose and Alignment to Corporate Objectives ...................................................................... 5
2.1.1 Purpose of the AMP ....................................................................................................................................................5
2.1.2 Strategic Alignment .....................................................................................................................................................5
2.1.3 Strengthening our Core Business ................................................................................................................................5
2.1.4 Creating New Opportunities .......................................................................................................................................6
2.1.5 Business Planning ........................................................................................................................................................7
2.1.6 Relationship of Management Plans ............................................................................................................................7
2.1.7 Business Objectives .....................................................................................................................................................8
Stakeholder Interests ............................................................................................................... 8
2.2.1 Stakeholder Engagement ............................................................................................................................................8
2.2.2 Summarising the Interests of Our Stakeholders .........................................................................................................9
2.2.3 Translating Stakeholder Interests into Asset Management ......................................................................................10
2.2.4 Managing Stakeholder Interests when they Conflict ................................................................................................11
Accountabilities and Responsibilities for Asset Management.................................................. 11
2.3.1 Ownership .................................................................................................................................................................11
2.3.2 Governance ...............................................................................................................................................................11
2.3.3 Management .............................................................................................................................................................12
2.3.4 Field Services .............................................................................................................................................................13
Assumptions Made ................................................................................................................ 13
2.4.1 Significant Assumptions Made ..................................................................................................................................13
2.4.2 Sources of Information ..............................................................................................................................................14
2.4.3 Forecasting Certainty ................................................................................................................................................14
2.4.4 Escalation Index.........................................................................................................................................................14
2.4.5 Sources of Uncertainty ..............................................................................................................................................15
Asset Management Strategy and Delivery .............................................................................. 15
2.5.1 Asset Management Policy .........................................................................................................................................15
2.5.2 Asset Lifecycle Framework ........................................................................................................................................16
2.5.3 Strategic Asset management ....................................................................................................................................16
2.5.4 Asset Management Structure ...................................................................................................................................17
2.5.5 Asset Lifecycle ...........................................................................................................................................................18
Information Systems and Asset Data ...................................................................................... 19
2.6.1 Computerised Maintenance Management System...................................................................................................19
2.6.2 Asset Data .................................................................................................................................................................20
Limitation of Asset Data and Improvements ........................................................................... 20
List of Tables
Table 1 Business Objectives .........................................................................................................................................................8
Table 2 How we identify the expectations of our stakeholders...................................................................................................9
Table 3 What our stakeholders expect from us .........................................................................................................................10
Table 4 Planning Certainty .........................................................................................................................................................14
Table 5 Escalation Index based on Westpac Inflation Index ......................................................................................................14
Table 6 Asset Management Policies ...........................................................................................................................................17
Table 7 Reporting Asset Management Plans and Outcomes .....................................................................................................23
List of Figures
Figure 1 Strengthening Our Core Business ...................................................................................................................................5
Figure 2 New Energy Future .........................................................................................................................................................6
Figure 3 Creating New Opportunities ..........................................................................................................................................6
Figure 4 Aligning Lifecycle Planning to Strategy...........................................................................................................................7
Figure 5 Asset Management Planning Documents ......................................................................................................................7
Figure 6 Our Stakeholder Groups .................................................................................................................................................8
Figure 7 Senior Leadership Team Structure ...............................................................................................................................11
Figure 8 Asset Management Team (Network) Structure ...........................................................................................................12
Figure 9 Project Services Workflow ...........................................................................................................................................13
Figure 10 Routine Services Workflow ........................................................................................................................................13
Figure 11 Asset Management Policy ..........................................................................................................................................15
Figure 12 Strategic Asset Management .....................................................................................................................................16
Figure 13 Asset Management Structure ....................................................................................................................................17
Figure 14 Asset Lifecycle Planning .............................................................................................................................................18
Figure 15 Asset Renewal ............................................................................................................................................................19
Figure 16 OneAsset System ........................................................................................................................................................19
Figure 17 Asset Management Workflow Process ......................................................................................................................21
Figure 18 Asset Management Documentation ..........................................................................................................................22
Stakeholder Interests
Defining and understanding the needs and desires of our stakeholder groups allows us to structure our strategic objectives
and define service levels in a way that is meaningful and relevant. We have the following groups.
OTHER STAKEHOLDERS
CONNECTED CUSTOMERS Customers with an interest PARTNERS
COMMUNITY in the operation of our Participants in the electricity
Recipients of our services People within the organisation including supply chain that help meet
including residential, small-to- distribution area that are MainPower Trust, our connected customers’
medium business, large users, affected by our network Government and needs, including Transpower,
rural (farming) and individually either in use or during regulators, representative electricity retailers, other
managed customers. Connected installation and groups, regional councils, distributors, electrical
customers are also preference maintenance. contractors/suppliers, contractors, and alternative
shareholders. property developers, and technology providers.
the media.
Other Stakeholders
MainPower Trust Delivery of a secure and reliable power supply
(Ordinary Shareholder) Effective and efficient incident response
Future innovation
Health, safety and environment
Asset Management Plan 2019-2029 Page 9 of 23
MainPower New Zealand Limited Section 2 Background and Objectives
STAKEHOLDER EXPECTATIONS
Maintaining shareholder value
Prudent risk management
Statutory/regulatory compliance
Government Appropriate investment in infrastructure
Delivery of a secure and reliable power supply
Future innovation
Health, safety and environment
Industry collaboration
Regulators Contribution via industry consultations/submissions
Cost-reflective pricing methodology
Delivery of a secure and reliable power supply
Health, safety and environment
Future innovation
Statutory/regulatory compliance
Regional Government Appropriate investment in infrastructure
Collaboration on shared service upgrades
Contribute towards a vibrant and prosperous region
Contribution to planning via consultations/submissions
Delivery of a secure and reliable power supply
Engagement and consultation
Health, safety and environment
Future innovation
Contractors and Suppliers Effective contractor management
Health, safety and environment
Media Effective relationship management
Timely access to information
Partners
Transpower Appropriate investment in infrastructure
Collaboration and effective relationship management
Engagement and consultation
Health, safety and environment
Transparent communication (including outage information)
Electricity Retailers Continuity and security of supply
Effective systems and processes
Health, safety and environment
Transparent communication (including outage information)
Electricity Industry Collaboration
Future innovation
Health, safety and environment
Industry participation
Information and knowledge sharing
Bankers and Insurers Accurate and timely performance information
Confidence in Board and leadership
Good governance
Prudent risk management
Sufficient revenue to maintain asset efficiency and reliability
Table 3 What our stakeholders expect from us
2.3.2 Governance
MainPower currently has 6 non-executive Directors who collectively comprise the Board of Directors. The Board is
accountable to the Trust.
The Board of Directors is responsible for the corporate governance of MainPower. The Board delegates the day-to-day
responsibility for the operation and administration of MainPower to the Chief Executive (CE). Directors also approve the
AMP, business plan and budget. Financial approvals that exceed the delegated authority of the CE require Board approval
i.e. large investment proposals.
The MainPower Senior Leadership Team structure is provided below.
The Chief Executive of MainPower is accountable to the Board through an employment agreement, which includes
performance criteria.
The Asset Management Plan serves to communicate to the Board the business’s approach to asset management. Corporate
objectives, expenditure, network and asset management performance is reported to the Board monthly.
As MainPower transforms its network for a new energy future, it has also set up a Strategic Asset Management steering
group. The group includes a Board Director, the CE and the General Manager Network. The purpose of the steering group is
to oversee the enhancement of asset management at MainPower in accordance with our corporate objectives, taking into
consideration a changing energy sector. The group has met as required to date but intends to meet quarterly in this
reporting cycle.
2.3.3 Management
The Network team has accountability for asset management and overall network performance. The Network team is
structured on a ‘Plan, Build, Operate’ basis.
Assumptions Made
2.4.1 Significant Assumptions Made
The following assumptions have been made in the preparation of the AMP.
Residential subdivision activity will continue or plateau and possibly reduce, over the planning period.
Major industrial plants will maintain similar kW and kWh demand for the next five years.
It is possible that a significant renewable energy project (Mt Cass) may obtain approval to proceed
within the next reporting cycle. The requirements to connect Mt Cass to the grid is not documented in
this AMP.
Small grid connected Distributed Generation (DG) will increase throughout the planning period,
impacting financial growth but not causing significant network constraints.
Existing external regulatory and legislative requirements are assumed to remain unchanged
throughout the planning period.
All projections of expenditure are presented in constant terms (as at 01 April 2019, without inflation).
Transpower continues to provide sufficient capacity to meet MainPower’s requirements at the existing
GXPs and undertakes additional investment required to meet future demand, as specified in the
development plan.
MainPower’s existing corporate vision and strategic objectives continue for the planning period.
Neither MainPower’s network nor the local transmission grid is exposed to a major natural disaster
during the planning period.
Our network is exposed to climatic (temperature, wind, snow and rain) variation over the planning
period, consistent with our experience since 2000.
Seasonal load profiles remain consistent with recent historical trends.
Zoning for land use purposes remains unchanged during the planning period.
Electric vehicle charging loads are not likely to significantly impact network constraints within the
planning period.
The system also needs to be able take into consideration differing resourcing constraints that occur from time to time and
to be able to clearly articulate to the business the risks impact the constraints will have across the asset fleet.
To fully achieve this across the life of the asset requires MainPower to implement Strategic Asset Management within its
ERP system (OneEnergy).
When assets are enabled in the CMMS and schedules are assigned to the assets, the CMMS develops ‘work orders’ for the
ongoing management of asset. Work order templates define the work required, including the data collection points for
capturing works completed and maintenance outcomes that inform the condition of the asset.
The main focus for asset data in the future is to centralise all asset data into a single source of information (OneAsset /
OneEnergy ERP), including vegetation. This will provide the foundation for the automated logging of maintenance and
condition assessment of all maintenance activities. All maintenance activities allow for asset data to be updated through
inspections or routine maintenance.
Network constraints are identified by reviewing the capacity and the security of the network on a
regular basis against network standards and policies.
Should a constraint be identified, options for addressing it through reconfiguration of the network
(e.g. by moving an open point) will be considered first, to optimise the use of existing network
capacity.
Should no reconfiguration options be available using the existing network infrastructure then other
options will be investigated as part of the investment selection process.
The options may include both network (installation of new lines, cables and transformers, voltage
regulators or capacitors to create new capacity or allow utilisation of nearby capacity) and non-
network solutions (such as localised generation or demand side management initiatives).
Key inputs to the capacity and reliability review are the overarching planning criteria and load
forecasts - which are updated on a yearly basis.
The Development Plan includes potential projects identified to meet a need. This plan continually
evolves.
Each year, the immediate prioritised projects are developed in more detail, including business case
assessments against alternatives.
Project approvals are sought (refer below) and scheduled.
Most development projects are delivered by MainPower’s own field staff.
The CMMS, either through preventative maintenance, faults (reactive) or defects, generates work
orders detailing the work to be completed on the asset. Defects are managed in accordance with
MainPower’s defect management policy.
All work activities are predefined within MainPower’s work management system as rate cards.
Activities are also linked to maintenance schedules. All activities are risk assessed and appropriate
controls and competencies determined.
Work is issued to field services via the work order system within the CMMS. Work orders are linked to
schedules that are linked to assets. The work orders contain data collection points to record
maintenance activity outcomes, informing compliance, asset condition, defects and future renewal.
Permits to work (or ‘Work Authorities’) are issued for all work via MainPower’s Network Operation
and Control Centre. For all works, competency is assessed then authority is issued.
All costs associated with completing the works are logged against the work order and reflected back
through to the asset. This information is used to inform total cost of ownership. Service levels are
assessed against maintenance outcomes and cost. Fleet asset management plans are then updated as
required as part of our commitment to continuous improvement.
The ISO9001 certification ensures annual review and continual improvement of the documentation systems.
2.9.3 Outsourcing
Where asset management design and construction are outsourced, contractors must comply with our asset management
processes, controls and documentation systems. All maintenance tasks and asset data collection are maintained within the
MainPower CMMS against the applicable asset. Costs associated with the maintenance are linked back via the work order
to the asset.
MainPower Board to Company Annual Report includes Chairman and Chief Executive’s statements
MainPower Trust
and audited accounts
Annual information disclosure
Twice-yearly presentation includes financial and operational performance
Chief Executive to
Chief Executive’s statement in annual report includes narrative of year’s
MainPower Board
highlights
Monthly board report, includes progress on significant projects and major
outages
Contents
2. Network of the Future ............................................................................................................... 4
Introduction .............................................................................................................................. 4
2.1.1 Function and Participant Interaction ..........................................................................................................................5
Asset Management Excellence ................................................................................................... 7
2.2.1 ISO 55001 Current State ..............................................................................................................................................7
2.2.2 Asset Maturity Roadmap .............................................................................................................................................8
2.2.3 Comparison with the Commerce Commission’s Asset Management Maturity Assessment Tool ..............................9
Operational Excellence .............................................................................................................. 9
2.3.1 Operational Maturity Roadmap ................................................................................................................................10
List of Tables
Table 1 Function and Participant Interaction ...............................................................................................................................7
Table 2 ISO55001 Compliance Recommendations ......................................................................................................................9
Table 3 NOCC Operational Effectiveness ...................................................................................................................................13
List of Figures
Figure 1 Transformation Road Map Program...............................................................................................................................4
Figure 2 ISO 55001 Current State .................................................................................................................................................8
Figure 3 ISO55001 Maturity Road Map ........................................................................................................................................8
Note:
It is unlikely that every EDB will transition into a DSO. While this remains to be determined it is likely that a DSO will be
formed in regions. EDBs that have transformed their businesses into DSI will interface with DSO service providers, i.e. a
DSO will provide DSOs services to several EDBs in the future.
Within the last reporting period, using an external service provider, MainPower assessed our asset management maturity
against ISO 55001. The following describes the current status including and the roadmap to achieve certification in the
future.
Recommendation Improvement
R1 Document the AMS (Asset Management Standard) to provide clarity on the management system that
has been designed to manage MainPower assets. This could be a short document that describes the
scope of assets managed and the key components to the AMS, including people, process and
technology. The relevant requirements in the Standard are 4.3, 4.4.1, 5.1.2, and 7.6.1.
Improvement 5%
R2 Develop and implement a Strategic Asset Management Plan (SAMP) that clearly links the
organisational asset management objectives to the tactical asset management practice. This could be
implemented using digital technology, rather than hardcopy documents, to create a ‘live’ asset
management environment and to readily engage stakeholders in the AMS, particularly the future
planning of renewal works. The SAMP would also include clarification and/or development of AM
objectives that cover technical (asset) and service delivery (stakeholder) outcomes.
Improvement 9%
R3 Amend the current Asset Management Policy to confirm top management commitment to asset
management and to guide the context of the AM. The relevant requirements in the Standard are
5.1.8 and 5.2.
Improvement 1%
R4 Review and extend the current asset planning horizon, for asset renewal works, to improve visibility
on the future financial liabilities relating to asset performance and risk. This is typically referred to as
a 10 Year Capital Plan or Forward Works Plan. The relevant requirements in the Standard is 6.2.2.
Improvement 5%
R5 Review the current asset data acquisition and management practices. The relevant requirements in
the Standard is 7.5, which addresses information for asset management decision making.
Improvement 2%
R6 Documented Operations and Maintenance Plans to capture practice knowledge for continuity in
practice. The relevant requirements in the Standard are 7.6.2 and 8.1, which address creating and
updating information for asset management purposes.
Improvement 2%
R7 Reviewing and refining the method of service and asset performance measurement and monitoring
including evaluation and analysis. The relevant requirements in the Standard is 9.1, which addresses
monitoring, measurement, analysis and evaluation.
Improvement 2%
R8 Review the progress made to the AMS, assess the resources, ensure staff are competent and continue
to champion better asset management practices to build awareness and foster continuous
improvements. The relevant requirements in the Standard are 5.1, 5.3, 7.2, 7.3, 7.4, 8.2, 9.3 and 10,
which addresses continuous improvement.
Improvement 13%
Total Implementing all the recommendation will have the following effect to the compliance
assessment:
Improvement 39%
Assessment Against Compliance 88%
Table 2 ISO 55001 Compliance Recommendations
2.2.3 Comparison with the Commerce Commission’s Asset Management Maturity Assessment Tool
There are some similarities between the Commerce Commission’s Asset Management Maturity Assessment Tool
(AMMAT) and the ISO 55001 standard. The ISO standard assesses compliance against a fixed standard as compared to
AMMAT which focusses on maturity and compares the utility to other similar utilities in the industry. The AMMAT is
based on PAS55 which focusses on the actions that people take, whilst ISO 55001 has a wider focus on governance,
systems, thorough understanding of principles and compliance to established standards.
Operational Excellence
The kernel of the MainPower network is the MainPower Network Operations and Control Centre (NOCC). Taking into
consideration the day-to-day operational control of the electricity distribution network, a New Energy Future and the
transformation of services to enable an Open Network Framework, MainPower reviewed its NOCC practices in the last
reporting period. The review assessed our NOCC against:
• Industry best practice;
• Comply with Safety Manuals for the Electricity Industry (SMEI); and
• The Health and Safety at Work Act.
The review covered:
• Processes that govern activities undertaken by the Control Room;
• Compliance against requirements of SMEI (industry rules);
• Processes for issuing authorities / permits to staff for HV and LV access, as well as minor works apart from the
network itself;
• Processes for managing staff competency to hold authority documents;
• Processes for ensuring safety of the works prior to issuing authority to work;
• Identifying any gaps, failings, non-compliance with the processes;
• Identifying areas of our processes which are not properly documented; and
• Selected incident reports to look for common themes and gaps in processes these may highlight.
Contents
3. Assets Covered .......................................................................................................................... 4
3.1 Description of MainPower’s Electricity Network ......................................................................... 4
3.1.1 Regions Covered ..........................................................................................................................................................4
3.1.2 Large Customers ..........................................................................................................................................................4
3.1.3 Load Characteristics ....................................................................................................................................................5
3.1.4 Peak Demand and Total Energy Delivered ..................................................................................................................5
3.2 Network Configuration .............................................................................................................. 6
3.2.1 Transmission Network Configuration ..........................................................................................................................6
3.2.2 Sub-transmission Configuration ..................................................................................................................................7
3.2.3 Distribution Configuration...........................................................................................................................................7
3.2.4 Distribution Substations ..............................................................................................................................................8
3.2.5 Low Voltage Distribution Configuration ......................................................................................................................8
3.3 Description of Assets by Category .............................................................................................. 8
3.3.1 Age Profile of Assets ....................................................................................................................................................9
3.3.2 Overview of Assets by Category ................................................................................................................................10
3.3.3 Other Generation ......................................................................................................................................................11
List of Tables
Table 1 MainPower Network Load Characteristics ......................................................................................................................5
Table 2 Key MainPower Network Statistics .................................................................................................................................6
Table 3 Description of each GXP ..................................................................................................................................................6
Table 4 Zone Substation Key Information ....................................................................................................................................7
Table 5 MainPower Assets ...........................................................................................................................................................9
List of Figures
Figure 1 MainPower’s Electricity Network Customer Geographic Distribution ...........................................................................4
Figure 2 MainPower's Sub-transmission Network .......................................................................................................................7
Figure 3 Assets Age Profile ...........................................................................................................................................................9
3. Assets Covered
3.1 Description of MainPower’s Electricity Network
3.1.1 Regions Covered
MainPower’s electricity network extends from Kianga, Stewarts Gully and Coutts Island in the north of Christchurch City,
through the Waimakariri, Hurunui and Kaikoura Districts, up to the Clarence River and inland to the Lewis Pass.
The geographic extent of the network is represented in the map below, where every blue dot represents a customer
connection.
- Patience and Nicholson tool manufacturing plant in Kaiapoi: This plant can be supplied from either of two 11kV
supplies from the Kaiapoi switching station, and one of these can also be swapped to an independent backup
feeder.
- McAlpines sawmill at Southbrook: Recently this mill has been transferred onto a new high security dual feeder
supplied switchboard which has reduced the risk of power interruptions to the site.
- Mitre 10 Megastore at Southbrook: This site has an alternative 11kV feeder.
- Belfast Timber kilns at Coutts Island: This plant is connected near the end of a rural 11kV spur line. No alternative
supply is available at the site. Line maintenance is scheduled to coincide with plant maintenance programs.
We also have several large supermarkets and other commercial businesses located in Rangiora, Kaiapoi and Kaikoura.
The transformers for each of these sites are part of ringed feeders with RMUs allowing alternative switching of supply in
the event of a fault on one feeder.
Number of Feeders
Peak Load (MVA)
Seismic Restraint
Sub-transmission
Capacity (MVA)
Capacity (MVA)
Oil Containment
Remote Control
switching
6.1
Figure 3 Assets Age Profile
Age profile of assets are presented considering a theoretical period of 40 years for all our assets. MainPower is replacing a
number of poles on its network, so the poles and structures metric will reduce within the next reporting period. It is noted
that MainPower assets are not replaced on age. Asset renewals are based on condition, asset health and risk.
Street Lights
Most street lights are controlled by ripple relays located at local low voltage distribution substations where the relays
receive a signal by ripple injection initiated from a light level sensor. Dedicated street light supply cables loop around a
number of lights from each control point. A small number of lights are controlled from local photocell sensors. Street light
relays are modern and reliable with extremely low reported failure rates.
SCADA
The Schneider Wonderware SCADA system will be replaced by an OSI Monarch platform by 2020. This is part of
implementing the OSI Advanced Distribution Management System.
MainPower’s first SCADA system used remote terminal units (RTUs) communicating with Conitel protocol and these have
now either been completely changed to more modern DNP3 RTUs or been slaved to more modern RTUs on site. All remote
sites are now communicating via the DNP3 protocol. Work is proceeding on new field devices with remote communication
facilities. We are committed to using the latest distribution automation technologies to improve system performance and
fault response times.
Communications
Our voice and data radio equipment has migrated to new systems over the past eight years and is operating reliably. Tait
voice radios and MiMOMax data radios are currently employed. During 2016 a lone worker and worker down function was
added to the voice radio platform through the use of portable radios working through the base vehicle radio.
Protection and metering systems
All modern zone substations use Areva, SEL or Siemens digital electronic protection systems. Older substations have GEC
electromechanical relays which are still reliable but have limited setting ranges and functionality. A number of individual
relays in these substations have been replaced in conjunction with circuit breaker replacements. We also own high voltage
metering systems for several large users including the Daiken MDF plant and McAlpines timber processing plant.
Power factor correction plant
MainPower has no system power factor correction installations of its own, however the Daiken NZ mill at Ashley has two
11kV capacitor banks and Transpower have installed power factor correction for voltage support on the 66kV bus at
Southbrook.
Property and Buildings
MainPower owns substation buildings, offices, administration buildings and operational buildings. All of our buildings are
well maintained. MainPower relocated to a new, purpose built, head office and works facility in June 2014.
Assets owned at Transpower Grid Exit Points
MainPower owns metering and communications equipment at Transpower GXPs which connect to our network, to monitor
load for load management and for revenue metering. All have Ion type meters, installed after 2000. MainPower’s ripple
injection plants are located in Transpower GXPs at Waipara, Ashley and Kaiapoi. We also have SCADA and local service
equipment associated with load control at these sites.
Mobile Substations and Generators
We have invested in a mobile diesel generation plant to assist with reducing the number of planned interruptions. The plant
is rated at 275kVA. The generator has been fitted on a tandem axle truck along with the transformer, protection systems
and connecting leads. The generator is used during planned work to maintain the supply to customers and it has enough
capacity to supply the average load of an urban transformer kiosk or can be connected to overhead lines at 11kV or 22kV
supplying up to 100 customers. We also have a smaller 88 KVA generator for use with low voltage customers. This is often
large enough to supply small subdivisions during maintenance.
Contents
4. Service Levels ............................................................................................................................ 4
4.1 Overview of our Services............................................................................................................ 4
4.1.1 Using our Approach to Service Levels to Underpin Decision Making .........................................................................4
4.1.2 Achieving Service Level Targets...................................................................................................................................4
4.2 Engagement and Services Targets .............................................................................................. 4
4.2.1 Setting Performance Targets .......................................................................................................................................4
4.2.2 Realising the Benefits of Monitoring and Improving Service Delivery ........................................................................4
4.2.3 Resolving Customer Complaints ..................................................................................................................................5
4.3 Network Performance Targets ................................................................................................... 5
4.3.1 Measuring and Monitoring Quality of Supply .............................................................................................................5
4.3.2 Resilience ....................................................................................................................................................................6
4.3.3 Feeder Reliability .........................................................................................................................................................6
4.4 Efficiency and Effectiveness Performance Targets ...................................................................... 7
4.4.1 Maintaining our Assets ................................................................................................................................................7
4.4.2 Operational Effectiveness ...........................................................................................................................................7
4.4.3 Financial Efficiency ......................................................................................................................................................7
4.5 Safety and Environment Performance Targets ............................................................................ 7
4.5.1 Keeping Our Network and the Public Safe ..................................................................................................................7
4.5.2 Complying with Our Environmental Responsibilities ..................................................................................................8
4.5.3 Complying with New Zealand Legislation....................................................................................................................8
4.6 Benchmarking ............................................................................................................................ 9
4.7 Changes in Forecast Expenditure ................................................................................................ 9
List of Tables
Table 1 Indicators of Service Performance ..................................................................................................................................5
Table 2 Indicators of Customer Complaints Resolved ..................................................................................................................5
Table 3 Indicators of Reliability of Supply ....................................................................................................................................6
Table 4 Indicators for Restoration of Supply ................................................................................................................................6
Table 5 Feeder Reliability .............................................................................................................................................................7
Table 6 Areas of focus for asset management Indicators ............................................................................................................7
Table 7 Indicators of Operational Effectiveness ..........................................................................................................................7
Table 8 Indicators of Financial Efficiency .....................................................................................................................................7
Table 9 Indicators of Safety Performance ....................................................................................................................................8
Table 10 Indicators of Environment Performance .......................................................................................................................8
Table 11 Indicators of Legislative Compliance .............................................................................................................................9
Table 12 Benchmark Organisations..............................................................................................................................................9
List of Figures
Figure 1 Feeder Reliability Planned and Unplanned - Typically ...................................................................................................6
4. Service Levels
4.1 Overview of our Services
Creating a network for the future requires an understanding of what our customers and stakeholders expect from us.
MainPower’s approach to stakeholder engagement was outlined in Section 2. Ultimately, our goal is to remain relevant to
our customers and local community. That goal requires us to adopt new and different ways of thinking.
One future innovation to help us engage with our customers and our community
One future initiative to improve how we engage with our customers and our community is the introduction of a customer
panel. That panel will have representatives from our various customer and stakeholder segments. We intend to use the
panel to gather feedback from a broad range of our stakeholders and will contribute towards our strategic decision making.
customer goal of ‘keeping the power on’. It includes direct interactions we have with customers around the connection and
maintenance of their power supply. These core business activities make up a large portion of our contact with customers.
MainPower monitors service performance through a Voice of the Customer (VoC) research programme. A VoC programme
is a process of understanding how customers perceive their interactions with MainPower. This understanding lets us
establish a continual improvement process in which we use direct customer feedback to tailor the actions of our frontline
staff as well as the more strategic actions of our senior people.
PERFORMANCE INDICATOR TARGET
2020 – 2029
Customer Easy Score – effort required in dealing with MainPower4 2.5
CUSTOMER SATISFACTION5
Friendliness of MainPower staff 4.5
Quality of work completed 4.5
Timeliness of service 4.5
Communication received throughout 4.5
Reliability of MainPower staff 4.5
The final price 4
SERVICE DELIVERY – RESPONSE
Time taken for new power supply quote 15 working days
Time taken for new connection application to be processed 3 working days
Fault response time from first contact 2 hours
Table 1 Indicators of Service Performance
Reliability performance targets are derived from a combination of historical performance, network analysis, benchmarking
with other lines companies and customer consultation.
PERFORMANCE INDICATOR TARGET (per year)
2020 - 2029
SAIDI Planned (normalised) 260
SAIDI Unplanned (normalised) 80
SAIFI (normalised) 1.73
Unplanned faults per 100kms (during the year) 6.15
Table 3 Indicators of Reliability of Supply
Target values have been estimated using the budgeted work for the 10 year planning period. We are forecasting a
significant increase in maintenance, replacement and growth related work being undertaken in 2019 and increasing to
sustained levels over the 10 year period. Coupling this estimate with an increased focus on efficiently planning and
managing outages to minimise the overall impacts to customers, it is estimated that the average outage duration for
customers within the network is likely to increase beyond currently observed levels. Unplanned outages however, are
expected to be consistent with what has been previously observed.
4.3.2 Resilience
Resilience is the measure of the impact environmental and external influences has on the network resulting in an outage to
our customers. Customer research suggests that restoring electricity supply or reducing the length of outages is off is
important.
PERFORMANCE INDICATOR TARGET
2020 – 2029
Outages (External and Unplanned) – percentage restored in under 3 hours 97%
Table 4 Indicators for Restoration of Supply
- Ensuring that suitable Personal Protective Equipment (PPE) is provided to employees and is worn in line with
industry guidelines and MainPower’s requirements; and
- Ensuring that employees have an appropriate level of training, skill and knowledge to carry out their work safely.
We design, construct, commission, operate and maintain the electricity network and other company assets to ensure that
they are safe, fit for purpose, and do not pose a risk to health. We also participate in industry-related benchmarking of
safety incidents to provide a basis for measuring our performance.
Public Safety
MainPower promotes public safety around electricity in the MainPower region so that the community is very aware of
safety issues. This includes collaborating with industry groups to develop a national strategy focused on agreed priority
areas, with actual delivery at a local company level. Priority areas include asset security (willful interference, vandalism and
theft of metal, as well as trespass) and accidental contact (such as overhead and underground cables, cars hitting poles),
with a focus on high-risk risk audiences, including:
- Tradespeople and outdoor workers (such as farmers);
- Contractors and other non-electrical workers;
- Young males aged 16 to 25;
- Emergency services personnel; and
- Children.
PERFORMANCE INDICATOR TARGET
2020 – 2028
Number of work-related accidents resulting in lost time Nil
MainPower has implemented and audited its approach to network safety No harm to the public
directly caused by
MainPower assets.
Public safety communications contribute to positive behavioural change8 28%
Table 9 Indicators of Safety Performance
8Measure: Percentage of respondents who changed or considered their behaviour due to a safety message from MainPower.
4.6 Benchmarking
The objectives of benchmarking is to observe and seek to understand how MainPower is performing as an organisation
when compared with other EDB business. MainPower has been benchmarked within a group of seven network business,
detailed below.
MainPower will assess itself against these EDBs as a minimum, but not limited to, profits, price, expenditure and network
reliability. All companies are complex and other factors can significantly impact network performance. Therefore, we will
assess ourselves using:
• Network density – indicated by the ratio pf customers connections per circuit kilometre; and
• Size of the Network – indicated by the total number of customers connection served.
Contents
5. Network Development Planning ................................................................................................ 4
5.1 Network Development Planning Criteria .................................................................................... 4
Capacity .......................................................................................................................................................................5
Power Quality Compliance ..........................................................................................................................................5
Security ........................................................................................................................................................................5
Reliability .....................................................................................................................................................................5
Planning Criteria Summary ..........................................................................................................................................5
5.2 Security of Supply Classification ................................................................................................. 6
Zone Substation Security .............................................................................................................................................6
Feeder Classifications ..................................................................................................................................................6
Security Level Selection ...............................................................................................................................................7
5.3 Strategies for Cost Efficiency ...................................................................................................... 7
5.4 Use of Standard Designs............................................................................................................. 7
5.5 Strategies for Energy Efficiency .................................................................................................. 7
5.6 Project Prioritisation .................................................................................................................. 8
5.7 Demand Forecasting .................................................................................................................. 8
Southbrook Grid Exit Point (GXP) ................................................................................................................................9
Kaiapoi Grid Exit Point (GXP) .......................................................................................................................................9
Ashley Grid Exit Point (GXP) ......................................................................................................................................10
Culverden Grid Exit Point (GXP) ................................................................................................................................10
Waipara Grid Exit Point (GXP) ...................................................................................................................................11
Network Constraints .................................................................................................................................................11
Forecast Impact of Distributed Generation and Demand Side Management ...........................................................12
5.8 Network Development Projects ............................................................................................... 13
Major Projects ...........................................................................................................................................................13
GXP Projects ..............................................................................................................................................................13
Reinforcement Projects .............................................................................................................................................13
Network Project Cost Summary ................................................................................................................................14
Network Project Summaries .....................................................................................................................................14
Distribution Innovation .............................................................................................................................................15
5.9 Distributed Generation Policies ................................................................................................ 15
5.10 Uneconomic Lines .................................................................................................................... 15
5.11 Non-Network Solutions............................................................................................................ 15
Load Control ..............................................................................................................................................................15
Demand Side Management .......................................................................................................................................16
Distributed Energy Resources (DER) .........................................................................................................................16
List of Tables
Table 11 Summary of Projects ...................................................................................................................................................15
List of Figures
Figure 1 Southbrook GXP Forecasting ..........................................................................................................................................9
Figure 2 Kaiapoi GXP Forecasting .................................................................................................................................................9
Figure 3 Ashley GXP Forecasting ................................................................................................................................................10
Figure 4 Culverden GXP Forecasting ..........................................................................................................................................10
Figure 5 Waipara GXP Forecasting .............................................................................................................................................11
Capacity
We must ensure there is sufficient capacity available to meet network peak load. This is provided through network capacity
in conjunction with our demand side management capability.
We follow a process of forecasting network demand and assessing this demand against our security of supply standard to
establish areas where we may experience a shortfall in capacity at a defined security level.
We plan to implement and monitor security performance indicators to show the capacity we provide at each security level.
Voltage regulators are used at 11kV and 22kV to assist in maintaining the voltage within the statutory voltage limits. Voltage
regulators are generally set to control in the band 100% to 102% of nominal voltage at sites with 1.25% control steps.
Where either line drop compensation or 2.0% tap-changers are employed, voltage regulation is set to control within the
band 11,000 – 11,300V. Line drop compensation is rarely used because of the large customer spread along the distribution
lines.
Systems are generally designed to have less than 10% total voltage drop to the network connection point to allow for
additional voltage drop, when the system is being supplied in an abnormal configuration e.g. during an equipment outage.
In normal operating configurations this also allows for the bus voltage to be reduced by 1% to facilitate a higher penetration
of distributed generation.
Security
Security of supply is the ability of the network to meet normal demand under contingency events, such as equipment
failure. The more secure the network, the greater the ability to continue to provide supply during a contingency or perform
restoration from a fault or series of faults.
Note that security of supply differs from reliability. Reliability is a measure of how the network actually performs and is
measured through indices such as the number of times supply to customers is interrupted.
Reliability
The number and duration of service interruptions are of primary interest from the customers’ point of view, as specified in
Section 3. MainPower uses reliability statistics and targets to identify if and where system improvement is needed. We
select development options based on the lowest whole-of-life cost to provide the functionality and meet target reliability
outcomes.
Zone substations are classified for security according to the following table:
Substation Classification Targeted Duration for First Interruption Targeted Duration for Second Interruption
AAA None Repair time
AAA Supply is uninterrupted in the event of the outage of one major element of the subtransmission network. Load can be transferred to other
substations without interruption by switching on the network if necessary to avoid exceeding ratings.
AA+ Supply may be lost in the event of the outage of one major element of the subtransmission network. Supply is restored automatically within 15
seconds by automatic switching at subtransmission or distribution level.
AA Supply may be lost in the event of the outage of one major element of the subtransmission network. Supply can be restored within 45 minutes by
switching at subtransmission or distribution level.
A1 Supply may be lost in the event of the outage of one major element of the subtransmission network. Supply can be restored by switching after
the faulted element is isolated.
A2 Supply may be lost in the event of the outage of one major element of the subtransmission network. Supply cannot be restored until the faulty
element is repaired or replaced.
Feeder Classifications
Distribution Feeders are classified according to the following table:
Classification Description
F1 Large Industrial
F2 Commercial / CBD
F3 Urban Residential
F4 Rural
F5 Remote Rural
Table 3 Security of Supply Load Types
F2 AA AA AA+ AAA
F3 AA AA AA AA
F4 A1 A1 A1 -
F5 A2 A2 - -
Table 4 Selection Process for Zone Substation Security Level
company, MainPower actively promotes energy efficiency in the community through consumer education and our
community sponsorship program (insulation and energy efficiency solutions). We are actively engaging with our customers
and assessing demand side management concepts in regard to emerging technologies and consumer behaviour.
Mouse Point Summer 2 x 13 14.7 14.8 14.9 15.1 15.2 15.3 15.4 15.5 15.6 15.7
Hanmer Winter 4/6 + 2.5 4.7 5.2 5.2 5.3 5.4 5.4 5.5 5.6 5.7 5.7
Lochiel Winter 0.3 0.1 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2 0.2
Marble Quarry Winter 0.2 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1 0.1
* Capacity is based on a single transformer bank (i.e. N-1 criteria).
Colour Key: < 75% of capacity utilised 75-100% of capacity-utilised >100% of capacity utilised
Table 5 Zone Substation 10-year Load Forecast
40
Peak Demand (MW)
35
Rangiora west 66kV
commissioned.
30
25
Av erage winter.
Mild winter 2 MW peak load
transf er to Ashley
20
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
2027
2028
2029
Year
Low
25 Growth
20
10
0
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
2027
2028
2029
Year
0
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
2027
2028
2029
Year
20 Low Growth
15
Kaikoura GXP combined into Piping of Amuri
Culv erden GXP irrigation scheme
10
0
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
2027
Year
7
Peak Demand (MW)
0
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
2027
Year
Network Constraints
The following network constraints exist on the MainPower distribution network.
Element Location Constraint Proposed Remedy
GXP Southbrook Achieving Transpower’s load requirements
during a half bus outage is very difficult. • Discuss revised requirements and protection changes with
Transpower to raise the load limit – Completed.
• Continue to monitor load growth and opportunities for
distributed generation.
• Transition Southbrook from a 33kV to 66kV (FY21) and
develop further 66kV interconnections between Waipara,
Southbrook and Kaiapoi.
Major Projects
Project Cost ($,000)
Project Title
FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY27 FY28 FY29
Ludstone Zone Substation 11kV Switchgear Replacement 660
Kaikoura Zone Substation Transformer Fan Upgrade 49
Cheviot to Oaro Subtransmission Line Upgrade 150 716
Ludstone Zone Substation Capacitors 228
Kaikoura Zone Substation Capacity Upgrade 4,000
Southbrook 66kV Substation Upgrade 1,500 5,100
Amberley Zone Substation 33kV Security Upgrade 50 785
Southbrook 33kV Substation Decommissioning 248
Rangiora North Zone Substation Decommissioning 50
Ashley to Tuahiwi 66kV Subtransmission Line - Stage 1 1,250
Ashley to Tuahiwi 66kV Subtransmission Line - Stage 2 740
Southbrook to Tuahiwi 66kV Subtransmission Line - Stage 1,242
1
Southbrook to Tuahiwi 66kV Subtransmission Line - Stage 1,512
2
Tuahiwi 66/11kV Zone Substation 1,000 5,000 1,776
Harwarden 33kV Zone Substation Rebuild 2,500 2,500
Mouse Point Zone Substation Rebuild 6,000
Hanmer 33kV Subtransmission Line Conductor Upgrade 150 150 150
Amberley 66kV Zone Substation Rebuild 3,000 3,000
Major Project Subtotals 2,559 6,829 248 1,300 3,240 4,892 6,512 8,776 3,000 6,150
Table 7 Major Projects
GXP Projects
Project Cost ($,000)
Project Title
FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY27 FY28 FY29
Kaiapoi GXP - GXP and Tower Line Purchase
Southbrook GXP - Upgrade from 33kV to 66kV 480
Southbrook GXP - 66kV Bay for Tuahiwi Circuit 1,000
Ashley GXP - 66kV Bay for Tuahiwi Circuit 912
Ashley GXP - 66kV Bay for Amberley Circuit 1,440
Culverden GXP - GXP Purchase 3,000
Waipara GXP - 66kV Bay for Amberley Circuit 1,440
GXP Project Subtotals 3,480 1,912 2,880
Table 8 GXP Projects
Reinforcement Projects
Project Cost ($,000)
Project Title
FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY27 FY28 FY29
Rangiora - Northbrook Rd link 84
WDC Blake St link 128
X53 - X56 link Burnt Hill 128
Rangiora - East Belt north 340 80
Amberley south deloading 240 200 200
Northbrook Feeder 222
Reinforce X52 Burnt Hill 182
Kaiapoi - Island Rd upgrade 200
Reinforce SW63 Swannanoa 157
Greta - Cheviot 22kV link 487
Cheviot - Leader upgrade 283
Network Automation and Reliability Improvement 80 100 100 100 100 100 100 100 100 100
Network Reinforcement - Unscheduled 139 50 700 900 900 700 900 900 900
Network Reinforcement Subtotals 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000
Table 9 Reinforcement Projects
Kaiapoi - Island Road Upgrade Kaiapoi Reliability Upgrade Island Road feeder.
Reinforce SW63 Swannanoa Swannanoa Security of Supply Install link to allow load transfers and switching between feeders.
Distribution Innovation
Master Planning
MainPower’s future focus in network development planning includes development of regional master plans; documents
that will detail projected demand growth, reliability statistics and network projects in defined North Canterbury areas.
The purpose of the Master Plans is to:
- Improve stakeholder engagement including local Councils, suppliers of technology, community and energy users;
- Provide a consultative platform to accept new technology or behavioural changes to assist with deferring network
expenditure, reducing supply related costs;
- Detail our approach to network argumentation and the service levels delivered. Where no feasible market driven
alternative solution exists, MainPower may then apply a traditional network development planning approach;
- Provide regional documents to all stakeholders, market participants and energy consumers; and
- Facilitate a market response by encouraging the use of non-network or non-lines network solutions. Solutions do
not necessarily need to be delivered by MainPower, they can be supplied, maintained and operated by others.
Contents
6. Lifecycle Asset Management (Maintenance and Renewal) .......................................................... 4
6.1.1 Key Drivers for Maintenance Planning ........................................................................................................................4
6.1.2 Criteria for Criticality-based Maintenance ..................................................................................................................4
6.2 Routine Maintenance and Inspection ......................................................................................... 7
6.2.1 Maintaining and Inspecting Structures .......................................................................................................................7
6.2.2 Maintaining and Inspecting Underground Cables .......................................................................................................7
6.2.3 Maintaining and Inspecting Zone Substations ............................................................................................................8
6.2.4 Maintaining and Inspecting Switchgear ......................................................................................................................8
6.2.5 Maintaining and Inspecting Transformers ..................................................................................................................9
6.2.6 Maintaining and Inspecting Vegetation and Secondary Systems .............................................................................10
6.2.7 Maintenance Expenditure Projections ......................................................................................................................11
6.2.8 Systemic Problems ....................................................................................................................................................11
6.3 Renewals ................................................................................................................................. 12
6.3.1 Renewal Expenditure ................................................................................................................................................13
6.3.2 Innovations ................................................................................................................................................................13
6.3.3 Projects Planned ........................................................................................................................................................13
6.4 Non-Network Assets ................................................................................................................ 13
6.4.1 IT Systems..................................................................................................................................................................13
List of Tables
Table 1 Structures Inspection .......................................................................................................................................................7
Table 2 Underground Cable Inspection ........................................................................................................................................7
Table 3 Zone Substation Inspection .............................................................................................................................................8
Table 4 Switchgear Inspection .....................................................................................................................................................9
Table 5 Transformer Inspection .................................................................................................................................................10
Table 6 Vegetation and Secondary Systems Inspection .............................................................................................................10
Table 7 Maintenance Expenditure .............................................................................................................................................11
Table 8 Renewal Expenditure .....................................................................................................................................................13
List of Figures
Figure 1 Criticality Flowchart, Part A ............................................................................................................................................5
Figure 2 Criticality Flowchart, Part B ............................................................................................................................................6
Figure 3 Criticality Flowchart, Part C ............................................................................................................................................6
Figure 4 Optimal Renewal ..........................................................................................................................................................12
- Risk is the potential for quantifiable damage, injury, liability or loss caused by external or internal vulnerabilities;
- Resilience is the ability to respond given disruption to an asset to deliver the service as intended in the design;
- Dependence is the significance that removing any individual asset has on the ability of the network to deliver the
service it was designed to perform.
Our maintenance planning and renewal activities aim to support the asset criticality model with asset data and information.
Our maintenance activities are driven from:
- Inspection data;
- Repairs;
- Failure mode and effect analysis;
- Reliability; and
- Renewal programmes.
How our maintenance activities and renewals are applied, based on criticality, is shown in the flowcharts below.
Switchgear
We have 33kV type OKW3 circuit breakers at many of our zone substations. A number of mechanical failures have occurred
on some of these units in recent years and subsequently they will be replaced over the next five years as their condition
deteriorates.
ABB/Andelect Series 1 units are scheduled for replacement over the next two years in conjunction with replacement of old
Long & Crawford switchgear due to safety issues.
6.3 Renewals
We recognise that traditional age-based replacement and reactive renewals of assets is no longer a suitable approach for
managing our assets. We are moving to more prescribed assessments of asset renewals through adoption of condition-
based risk management framework to quantify and inform replacement programs. This framework will be aligned with the
EEA Asset Management Working Group’s publication relating to the asset health Index.
Category FY20 FY21 FY22 FY23 FY24 FY25 FY26 FY27 FY28 FY29
Subtransmission Overhead Lines 48,098 38,819 21,228 21,228 21,228 21,228 21,228 21,228 21,228 21,228
11kV and 22kV Overhead Lines 4,965,567 3,071,808 1,679,831 1,679,831 1,679,831 1,679,831 1,679,831 1,679,831 1,679,831 1,679,831
400V Overhead Lines 399,094 729,800 399,094 399,094 399,094 399,094 399,094 399,094 399,094 399,094
Earths 9,074 11,968 11,782 9,074 6,852 6,852 9,815 11,528 11,435 7,917
11kV and 22kV Underground Cables 100,000 100,000 100,000 100,000 100,000 100,000 100,000 100,000 100,000 100,000
400V Underground Cables 805,552 890,765 899,234 990,464 909,574 806,559 738,966 701,289 846,149 1,058,177
Asset Information Management 15,000 15,000 15,000 15,000 15,000 15,000 15,000 15,000 15,000 15,000
Meters 7,816 6,308 6,438 7,685 15,185 31,306 57,269 85,514 106,654 116,089
Protection 69,709 72,652 72,762 69,709 80,612 114,443 167,051 220,818 259,582 279,436
Communication Systems 139,178 136,353 139,178 154,064 160,943 165,001 166,068 185,351 198,105 207,648
Control Systems 11,777 12,644 11,777 12,790 22,978 42,533 68,917 92,932 110,366 119,048
Load Management - - 696 9,811 36,752 82,948 125,233 140,022 117,796 76,951
Switchgear 1,500,000 1,500,000 1,500,000 1,500,000 1,500,000 1,500,000 1,500,000 1,500,000 1,500,000 1,500,000
Transformers 665,561 748,068 704,199 661,793 630,905 665,561 785,954 987,945 1,172,736 1,311,154
Substations 100,000 100,000 100,000 100,000 100,000 100,000 100,000 100,000 100,000 100,000
Buildings and Enclosures 48,924 58,174 48,924 40,529 29,936 28,241 37,946 62,008 89,943 116,052
Network Replacement Capex Subtotal 9,804,100 7,494,568 5,711,483 5,771,635 5,709,035 5,758,597 5,972,373 6,302,561 6,727,918 7,107,626
6.3.2 Innovations
MainPower has implemented maintenance schedules against assets within the CMMS – OneAsset. Template work orders
have been set up for some asset classes complete with data collection points to record the outcome of maintenance
activities. Data collection points are also used to record information to help determine condition of the assets. More
accurate data relating to our assets will lead to the optimisation of renewing our assets.
Pole maintenance has also been deployed as the new maintenance standard for all pole assets. The process allows us to
renew poles based on asset condition and criticality. All data collection points, determined when completing the
maintenance activities, are assigned against the pole asset within the OneAsset system. Poles are tested using offline
technology that synchs once the device is brought back into coverage area.
The major component of asset renewals (Direct Replacement) is MainPower’s pole replacement plans. Pole renewal plans
for Sub Transmission, LV and HV Distribution is circa $7m annually.
Andelect Switchgear Replacement 2019-2022
Commencing a program to remove all ABB 1 Andelect switchgear from the network. Renewals are informed by project
obsolescence, are not maintainable and cannot be operated live, impacting network performance.
Integral to the support of this architecture is an integration layer that facilitates the movement of data and synchronisation
of master records to ensure integrity between applications.
The key components of MainPower’s IT platform are:
• A TechnologyOne ERP integrated platform that is used for all asset management, works management and financial
reporting (which includes standard modules for finance, payroll, stores, reporting etc.);
• A SmallWorld GIS which is used as the primary data repository for electricity distribution asset data; and
• A CRM from SalesForce for managing ICP data including registry obligations, billing history etc. and manages
shareholder information on behalf of the Trust.
Software Assets
Asset book value, at 31 March 2019, is forecast to be $928,000.
In 2018 MainPower implemented Microsoft Office 365 to replace on premise Exchange and all desktop Microsoft Office
licensing. This has moved a potential 3 yearly capital cost (to upgrade to latest version) into an operational cost on a ‘per
active user’ basis.
Hardware Assets
Asset book value, at 31 March 2019, is forecast to be $888,000.
In 2017 MainPower moved from purchasing printers and faxes to a leased model through Ricoh NZ. This has moved these
capital costs to operation and is based on a 48-month contract commencing March 2017.
Document Management
A core component of our operational capability is controlling and accurately versioning documents and ensuring that the
organisation can easily access these documents. The current document management system no longer meets the
requirements of the business, and the project is intended to implement an integrated, modern, and secure document
management solution.
Contents
7. Risk Management ...................................................................................................................... 4
7.1 Overview of How We Manage Risk ............................................................................................. 4
7.1.1 Risk Categories ............................................................................................................................................................4
7.1.2 MainPower Risk Matrix ...............................................................................................................................................5
7.2 Activity, Plant and Equipment Risk ............................................................................................. 5
7.2.1 Permit to Work Control ...............................................................................................................................................6
7.3 Project Risk ................................................................................................................................ 7
7.4 Network Risk ............................................................................................................................. 7
7.4.1 Measuring High Impact, Low Probability Risks ...........................................................................................................7
7.4.2 Mitigating Risk at Grid Exit Points ...............................................................................................................................8
7.4.3 Studying Our Sub-transmission and Distribution Systems ..........................................................................................8
7.4.4 Developing Natural Hazard Exposure Limits for our Zone Substations.......................................................................9
7.4.5 Ensuring Ongoing Communications and Robust Control Systems ..............................................................................9
7.4.6 Identifying and Assessing Physical Risks to our Sub-transmission and Distribution Systems .....................................9
7.4.7 Identifying and Mitigating Risks to Our Zone Substations ........................................................................................10
7.4.8 Enabling a Flexible 66kV and 33kV Sub-transmission System ...................................................................................11
7.4.9 Ensuring Alternative Supply Routes for our Distribution System..............................................................................12
7.4.10 Ensuring Alternative Supply is Available for Main Towns on our Network ...............................................................12
7.4.11 Reviewing our Asset Failure Recovery Systems ........................................................................................................12
7.4.12 Improving Security of Supply due to Transpower Upgrading its Assets ...................................................................13
7.5 Risk Mitigation......................................................................................................................... 14
7.5.1 Applying our Asset Maintenance Programmes to Mitigate Risk ...............................................................................14
7.5.2 Using Emergency Control Procedures and Control Plans for Risk .............................................................................14
7.5.3 Using Contingency Plans When an Asset Fails ..........................................................................................................14
7.5.4 Using a Business Continuity Plan to Minimise Disruption to Our Business after a Disaster .....................................14
7.5.5 Using an Incident Management Plan to Respond to Any Disruptive Incident ..........................................................14
7.5.6 Actioning Our Crisis Communications Plan ...............................................................................................................15
7.5.7 Liaising with Civil Defence and Emergency Management .........................................................................................15
7.5.8 Using Insurance Practices to Minimise the Impact from Loss of, or Damage to, Our Assets ...................................15
List of Tables
Table 1 Matrix Ranking Risk by Likelihood and Consequence......................................................................................................5
Table 2 Assessment of High Impact, Low Probability...................................................................................................................8
Table 3 Summary of Average Damage Ratio on Our Sub-transmission Network and Distribution Network ..............................8
Table 4 Hazard Identification of Sub-transmission and Distribution Systems .............................................................................9
Table 5 Assets with a Risk Score Greater than 200 ....................................................................................................................10
Table 6 Mitigation of the Effects of Zone Substation Assets Failing ..........................................................................................11
Table 7 Available Load Control by Grid Exit Point ......................................................................................................................11
Table 8 Alternate Supply ............................................................................................................................................................12
Table 9 Recommended Measures and Action Plan to Reduce Risk ...........................................................................................13
Table 10 Transpower's Risk Management Plans for their Grid Exit Points ................................................................................13
List of Figures
Figure 1 Overview of Operational and Maintenance Activity Risk ...............................................................................................5
Figure 2 Controls, Residual Risk Score and Responsibilities .........................................................................................................6
Figure 3 Permit to Work Control ..................................................................................................................................................6
Figure 4 Assessment of Risk for Activity, Plant and Equipment ...................................................................................................7
7. Risk Management
7.1 Overview of How We Manage Risk
MainPower recognises that risk management is an integral part of good governance and best management practice and has
adopted the principles of risk management as detailed in AS/NZS ISO 31000:2009 Risk Management – Principles and
Guidelines.
The Chief Executive has ultimate responsibility and accountability for ensuring that risk is managed across MainPower. The
Chief Executive and Executive Leadership Team provide leadership, agree the strategic direction and risk appetite and
promote a health and safety-oriented culture to ensure the best outcome for MainPower and the community.
The MainPower Board actively considers risks during strategic and tactical decision-making processes, as do all levels of
management, and determine the level of residual risk/appetite they are willing to accept. MainPower takes a risk-based
approach to managing internal and external projects, operational and strategic risks i.e. risks are managed and monitored
according to severity.
MainPower management conduct a full six-monthly review of their department’s risks with monthly monitoring of high
risks and quarterly monitoring of medium and low risks. Management also conduct out-of-cycle reviews of operational,
project or strategic risks if:
- Material changes occur;
- There is a breakdown of controls or new risks emerge e.g. organisation change;
- Major process or system change;
- Failure of controls; or
- There is a major incident or compliance breach, serious complaint or significant near miss.
MainPower invests the appropriate time and resources into training and awareness for all employees, in particular;
managers, nominated risk and control owners, and employees with specified risk and emergency management roles.
Controls are formulated to treat risk and the post treatment risk is evaluated to ensure alignment with MainPower’s
appetite for risk. Risk treatment includes, but is not limited to:
- Use of special controls (SWMS, SOP, Permit to Work, etc.); and
- Competency requirements.
The controls, residual risk score and responsibilities are updated and detailed in the respective risk register, as shown in the
figure below.
Assurance of risk treatment for activity, plant and equipment risk can be demonstrated by the figure below.
Climate Change
Temperature
Earthquake
Avalanche
Landslide
Lightning
Wild Fire
Tsunami
Volcanic
Drought
Flood
Snow
Wind
66 kV Sub-transmission System H H H L L M H M L L L H L
33 kV Sub-transmission System H H H L L M H M L L L H L
Zone Substations M L L L L L L L M L L M L
Communication Systems M L L L L L L M H H L H L
Table 2 Assessment of High Impact, Low Probability
While some sections of each system are assessed at a ratio above 10% under certain earthquake scenarios, overall damage
to the sub-transmission and distribution systems does not exceed 6.2% and 17.0% respectively, under any of the three
earthquake scenarios.
Natural hazards of flood, windstorm, electrical storm, snow storms and tsunami to the sub-transmission and distribution
system are considered in the table below. Information is sourced from external publications such as the Canterbury
Regional Council “Natural Hazards in Canterbury” report, which has been reviewed against network design criteria.
Observations Probability/Consequence
Flood The risk to overhead lines from flood hazard is limited, even in a 100-year flood Probability: Low
event.
Consequence: Low
Damage is isolated, resulting from landslips and/or subsidence or damage to
individual poles sited within the normal course of a river.
A 500-year flood event would result in extensive flooding of some urban areas
and subsequent damage to ground-mounted distribution equipment.
Windstorm Damage to overhead lines is routinely caused by high winds. Probability: High
Historically this results in minor and isolated damage.
Consequence: Low
Our design criteria meet or exceed the requirements for a 50-year return period
event as set out in Australian/New Zealand Standard AS/NZS7000:2016.
The most severe winds are winds from the northwest (these occurred in 1945,
1964, 1975, 1988 and 2013).
The peak wind speed of 193km/hr recorded in August 1975 exceeded the 100-
year recurrence interval.
Average recorded wind speeds in Christchurch approach 45% of design speed on
54 days a year and 66% on three days a year.
Canterbury has recorded four significant tornado events in the last 25 years;
none were located in our distribution area.
Observations Probability/Consequence
Electrical storms Most parts of Canterbury experience few electrical storms. Probability: Moderate
Over the plains an average of less than five thunder days occur each year, with
Consequence: Low
the highest frequencies from September to March.
Near the Alps, an average of twenty thunder days occur each year, with the
highest frequencies in April and May.
Zone substations, transformers and communications equipment are protected
with lightning arrestors.
Snow storm Canterbury occasionally experiences weather bombs which deposit heavy wet Probability: Moderate/High
snow on overhead lines.
Consequence: Low
Higher inland areas can be subject to ice build-up with coincident wind loading
which puts high loads on overhead infrastructure.
Isolated sections of overhead lines may also be exposed to a theoretical risk of
avalanche.
Tsunami Tsunami hazards are uncertain, however, it is recognised as realistic for Probability: Remote
Canterbury.
Consequence: Insignificant
There is a potential significant hazard at the mouth of both the Waimakariri and
Ashley Rivers, at Leithfield Beach, Motunau, and at Kaikoura where the narrow
continental shelf and presence of submarine canyons makes this area
particularly susceptible, especially Goose Bay and Oaro.
The majority of overhead lines are not generally exposed to this hazard.
Table 4 Hazard Identification of Sub-transmission and Distribution Systems
7.4.4 Developing Natural Hazard Exposure Limits for our Zone Substations
We have developed natural hazard exposure limits for our zone substation assets, using a weighting factor for the strategic
importance of individual sites. This weighting is based on asset value, peak load and the capability to switch load away from
the substation. The measures used to define risk factors and risk priorities are:
- Risk Factor = Probability (years recurrence) x Consequence (% damage); and
- Natural Hazard Exposure = Risk Factor x Weighted Strategic Importance.
This assessment identifies earthquake hazards as the greatest risk to zone substations.
Flood hazards for zone substations are not rated as significant due to the location and/or the resilience of design of a
substation in a 1 in 500-year flood event (the likelihood that a 500-year flood event will occur in any given year). Other
meteorological hazards have comparatively high probabilities, but the consequence for these assets is generally
insignificant or modest.
7.4.6 Identifying and Assessing Physical Risks to our Sub-transmission and Distribution Systems
MainPower has assessed the major physical risks for the sub-transmission and distribution systems. That assessment used
the NZS 4360:1999 methodology to identify the top 40 significant physical risks.
We assessed risks and hazards to the environment, including:
- Accidental excavation;
- Telemetry failure;
- Water ingress;
- Vehicle impact;
- Explosion; and
- Creaks in electrical connection.
We also assessed potential risk from willful human behavior and naturally occurring hazards (including rot, fire, and plant
and animal activity) above and below ground.
The assessment assigned probability of occurrence and consequence scores that considered:
- Loss of supply;
Personal injury;
- Damage to MainPower’s property or the property of a third party;
- Impact on the environment; and
- Transpower power consumption peaks above allocation.
The assessment results show that:
- The highest risk score is a vehicle impact on the 33kV pole line feeding the Rangiora North Zone Substation; and
- The fortieth score is vehicle pollution affecting the Oaro Zone Substation.
Of the top 40 risks identified, 17 risks had a risk score greater than 200. We have reduced this number of risks, or mitigated
the risk, so that only eight risks now have a risk score greater than 200, as shown in the table below. These are not risks that
MainPower can readily manage.
Risk Asset Hazard Risk Score
1 Rangiora North tee line (917) Vehicle impact 308
2 Kaiapoi #3 (Hilton) Accidental excavation 308
3 Kaiapoi #2 (Fuller) Accidental excavation 308
4 Southbrook S17 (Flaxton) Vehicle impact 272
5 Culverden GXP – Hanmer line (1222) Gradual erosion of land 270
6 Culverden GXP – Hanmer line (1222) Landslip 270
7 Ludstone – Oaro line Plant or animal activity 210
8 Motunau – Omihi line Vehicle impact 204
Table 5 Assets with a Risk Score Greater than 200
An additional mitigating technique is load control. We will use load control as the first mitigation technique by using our
Decabit injection system at zone substations during peak load. The table below shows the amount of load control available
on each GXP station.
GXP Load reduction available assuming water Load that must be restored assuming that
heating has been on all day water heating has been off for three hours
Southbrook 5.3 MW 16.5 MW
Kaiapoi 2.6 MW 8.1 MW
Ashley 0.5 MW 1.0 MW
Waipara 1.3 MW 4 MW
Culverden 1.4 MW 4.5 MW
Table 7 Available Load Control by Grid Exit Point
7.4.10 Ensuring Alternative Supply is Available for Main Towns on our Network
Asset failure in the main urban areas of North Canterbury and Kaikoura can affect many customers. In these areas we use
alternative supplies to ensure customers continue to receive electricity, as described in the table below.
Location Supply Options
Rangiora The level of interconnection between all six feeders is high.
Two feeders from Southbrook are capable of 9 MW each, one is capable of 8 MW, and one is capable of 7 MW.
The two feeders from Rangiora North are capable of 4 MW each.
At peak times, the network is capable of meeting load with one feeder out from each of the Southbrook and
Rangiora Substations.
Kaiapoi All four feeders at Kaiapoi have a high degree of interconnection and are capable of supplying 4 MW each.
At peak times, the system is capable of meeting the load requirements with one feeder out of operation.
Amberley Amberley is supplied from both the Broomfield and Balcairn feeders, using tie-points at Douglas Road and
Greys Road.
We can shift load to Mackenzies Road and the Rangiora North Substation to ensure backup is available.
Cheviot We can supply the entire town feeder from the north feeder by using a tie-switch outside the Cheviot
Substation.
Culverden Culverden has two main supply options using the 22kV supply from two feeders out of Mouse Point Substation.
Another 22kV supply is available from Hawarden Substation to the south if needed.
Hanmer Hanmer is supplied from either of the Argelins or Scarborough feeders except in the most heavily loaded
periods (typically holiday weekends during winter). During these times heavy load controlling is required to
maintain supply to all customers.
A new paralleling point to the east of the town gives greater supply security to the Hanmer Springs business
district.
Kaikoura The Ludstone Substation has four feeders that can supply into the Kaikoura town.
The north and south feeders are lightly loaded, and can back each other up, or either of the two town feeders.
The Churchill Street and town feeders are more heavily loaded and require a combination of feeders to take
over supply without overloading a remaining feeder during peak times.
Each feeder has multiple paralleling points and enough capacity, with many combinations of circuits, to supply
the town. Load control is unnecessary.
Oxford Most of the 11kV distribution system in the town of Oxford is overhead. We can easily isolate a fault and
quickly restore supply to customers.
All three feeders from the Oxford Substation can take over the town supply if necessary.
Alternatively, Bennetts Substation can supply the town area, but this depends on the level of system loading
(which is high in summer due to irrigation load).
Woodend The main alternative supply to the town of Woodend is via the Waikuku feeder out of Southbrook Substation.
During emergencies the Kaiapoi Substation can also supply the town, but this involves a phase shift across the
Southbrook and Kaiapoi GXP Substations.
Table 8 Alternate Supply
Procedures to restore assets following failure are documented and are robust. Even so, the expert’s assessment made some
recommendations from which we developed an action plan. Those recommendations and the plan are shown in the table
below.
Recommendations Action Plan
Procure oil spill kits (if the risk is considered great enough) for any sites that do not yet Oil spill kits are in the vehicles.
have them.
Ensure that the spare 33/11 kV transformers and one of the two Kaikoura transformers Spare transformers are kept on stock.
are kept on standby for use. Consider moving the spare transformer to the substation Spare 2.5 MVA transformer is now located at
most at risk of failing. Hanmer.
Consider building extra transformer pad and bus-work at remote single transformer The portable generator truck provides a better
substations so they can to fit the dimensions of the spare transformer. backup facility.
Ensure sufficient spare lengths of 66kV and 33kV single-core XLPE cable are stored at Jumper cable sets are made up and stored in
Rangiora – suggest a minimum of 3 lengths (each of 10 metres), along with two complete the yard.
sets of jointing kits, two complete termination kits, six jointing sleeves, six termination
lugs and a compression tool.
Ensure sufficient spare lengths of 22kV and 11kV single-core XLPE cable are stored at Jumper cable sets are made up and stored in
Rangiora – suggest a minimum of three lengths (each of 10m), along with two complete the yard.
sets of jointing kits, two complete termination kits, six jointing sleeves, six termination
lugs and a compression tool.
Ensure three spare 66/33kV poles and arms are stored at each of Mouse Point or Minimum quantities of spares are maintained
Culverden GXP, Swannanoa or Burnt Hill, and Cheviot. at Rangiora, with some items stored at depots.
Ensure a spare 33 kV breaker and a reasonable array of spares for all makes are held at Spare 11, 22 and 33kV circuit breakers are
Rangiora. held at Rangiora.
Ensure access is secured to 4x4 line trucks with Palfinger, hydraulic post-hole borer and MainPower and its subsidiaries own or lease
elevated platform. all the equipment.
Ensure the equipment to locate faults in cables is maintained in full working order and The process to ensure equipment
always available. maintenance and availability starts in 2019.
Prepare switching plans for restoring supply if a fault occurs on Cable S13 – S421, or Already developed as refresher training
Fuller, Hilton, Waipara – Cheviot and Kaikoura – Waipara lines. Consider protection programmes for controllers.
settings and any phase differences.
Secure access to an excavator to help dig up faulty cables – could be helpful to pre- Secure access becomes available in 2019.
arrange services with local contractors.
Table 9 Recommended Measures and Action Plan to Reduce Risk
Notes
1. ONAN = oil natural air natural
2. OFAF = oil natural air forced
3. N-1 is an indication of power supply security that specifically means that when one circuit fails, another will be available to maintain an
uninterrupted power supply
7.5.2 Using Emergency Control Procedures and Control Plans for Risk
We have developed a number of emergency control procedures over time. We continually refine them as we become
aware of issues with them, and continually develop new control procedures to respond to emergencies.
We have control procedures for a range of health and safety emergencies, including for fire, earthquake, severe storm,
flood, intruders, bomb threat, pandemic, oil spill, and release of hazardous or toxic substances. We also have control plans
in place for hazards that our staff face every day at work.
7.5.4 Using a Business Continuity Plan to Minimise Disruption to Our Business after a Disaster
Our business continuity plan helps to minimise disruption after a disaster. We have identified our critical business activities
and processes and the types of events that can interrupt them.
The plan has assessed major risks arising from:
- Poor communications (including unreliable information technology systems);
- Disruption of electricity supply during a natural disaster;
- Disruption of electricity supply after an asset fails;
- Disrupted systems and lack of staff during a pandemic; and
- Legislative non-compliance.
Included in the plan are the conditions and responsibilities for activating the plan, along with detailed recovery procedures
covering Civil Defence response, electricity distribution network recovery, information system recovery and recovery from a
pandemic.
The plan also includes detailed information for emergency control procedures, contact lists, emergency stock, operating
procedures, vital records and fallback procedures for load control, SCADA and communications.
See ‘Liaising with Civil Defence and Emergency Management’ later in this section for when the plan is triggered.
7.5.8 Using Insurance Practices to Minimise the Impact from Loss of, or Damage to, Our Assets
We maintain an insurance programme. Its objective is to cost effectively minimise the impact to MainPower from any loss
of, or damage to, our assets. We currently operate three insurances that are relevant to our network operation:
- Public liability insurance: $20 million;
- Materials damage: $40.382 million on stations including zone substations, load plants and contained structures;
and
- Ground-mounted transformers: $5.5 million.
It is not cost effective to insure the remaining sub-transmission and distribution systems with external providers.
MainPower maintains a self-insurance fund of $3 million to cover those network assets that cannot be cost effectively
insured. The amount of insurance is regularly reviewed and held in a self-insurance fund. We last reviewed the fund in
November 2017.
Contents
8. Evaluation of Performance ......................................................................................................... 4
8.1 Project Delivery Performance..................................................................................................... 4
8.1.1 Grid Exit Point..............................................................................................................................................................4
8.1.2 Sub-transmission and Zone Substation .......................................................................................................................4
8.1.3 Distribution Network ...................................................................................................................................................5
8.1.4 Secondary Systems ......................................................................................................................................................5
8.2 Financial Performance ............................................................................................................... 5
8.3 Service Levels ............................................................................................................................ 6
8.3.1 Evaluation of Customer-Oriented Performance .........................................................................................................6
8.3.2 Quality of Supply .........................................................................................................................................................7
8.3.3 Resilience ....................................................................................................................................................................7
8.3.4 Feeder Reliability .........................................................................................................................................................7
8.3.5 Operational Effectiveness ...........................................................................................................................................7
8.3.6 Financial Efficiency ......................................................................................................................................................7
8.3.7 Overall Safety ..............................................................................................................................................................8
8.3.8 Regulatory Compliance ...............................................................................................................................................8
8.3.9 Environment Performance ..........................................................................................................................................8
8.4 Asset Maturity ........................................................................................................................... 8
8.4.1 Asset Maturity Against Plan 2018 ...............................................................................................................................8
8.5 Benchmarking .......................................................................................................................... 10
8.5.1 Network Operating Expenditure ...............................................................................................................................10
8.5.1 Non-Network Operating expenditure .......................................................................................................................11
8.5.2 Capital Expenditure on Network Assets ....................................................................................................................11
8.5.3 Reliability ...................................................................................................................................................................12
List of Tables
Table 1 Grid Exit Point Planned Project Activity ...........................................................................................................................4
Table 2 Sub-transmission and Zone Substation Planned Project Activity ....................................................................................4
Table 3 Distribution Network Planned Project Activity ................................................................................................................5
Table 4 Secondary Systems Planned Project Activity ...................................................................................................................5
Table 5 MainPower Financial Performance Overview .................................................................................................................5
Table 6 Evaluation of Customer-Oriented Performance ..............................................................................................................6
Table 7 Summary of Research Insights.........................................................................................................................................6
Table 8 Network Performance Targets ........................................................................................................................................7
Table 9 Resilience .........................................................................................................................................................................7
Table 10 Operational Effectiveness ..............................................................................................................................................7
Table 11 Financial Efficiency ........................................................................................................................................................7
Table 12 Safety .............................................................................................................................................................................8
Table 13 Regulatory Compliance..................................................................................................................................................8
Table 14 Environmental Performance .........................................................................................................................................8
Table 15 Asset Maturity Implementation Plan ............................................................................................................................9
Table 16 Understanding Defining Requirement’s Improvements................................................................................................9
Table 17 Lifecycle Decision Making Improvements ...................................................................................................................10
Table 18 Asset Management Enablers Improvements ..............................................................................................................10
List of Figures
Figure 1 Feeder Reliability Planned and Unplanned ....................................................................................................................7
Figure 2 Benchmark – Network Operating Expenditure ............................................................................................................10
Figure 3 Benchmark – Non Network Operating Expenditure.....................................................................................................11
Figure 4 Benchmark – Network Capital Expenditure .................................................................................................................11
Figure 5 Benchmark – Reliability SAIFI .......................................................................................................................................12
Figure 6 Benchmark – Reliability SAIDI ......................................................................................................................................12
8. Evaluation of Performance
The evaluation of MainPower’s performance for the reporting year is broken into the following components and
commented on below.
• Project Delivery (Physical Performance)
• Financial
• Service Levels
• Asset Maturity
• Capital costs
This is reflective of MainPower reviewing its approach to network planning and ensuring we have asset condition
and criticality data that informs renewals and the enhancement projects are aligned with MainPower Security of
Supply Standards. As MainPower asset maturity increases it is expected that actual and budgeted will align.
local residents.
8.3.3 Resilience
PERFORMANCE INDICATOR Actual YTD TARGET TARGET
2018 2019 2019 2020–2029
Unplanned outages – percentage restored in under 3 hours 95.4 75% 97% 97%
Table 9 Resilience
Summary
• The worst performing feeder was 2692 which feeds the Loburn area. Defective conductor and birds were the main
causes of disruption along this feeder. It is expected that this will be addressed due to planed upgrades in the area.
• Feeder S13 had two main causes of unplanned outage; defective equipment and machinery contact. The
machinery contact was the result of subdivision construction and as such is unlikely to be repeated. Removing this
from the SAIFI contribution would bring this feeder under the desired level.
• Feeder K1 performed poorly due to vehicle accidents and a number of lightning related outages.
Information Systems
Service Delivery Models
Quality Management
Improvement Planning
Table 15 Asset Maturity Implementation Plan
8.5 Benchmarking
MainPower will assess itself against other EDBs in accordance with Profits, Price, Expenditure and Network Reliability.
It is important to note that electricity networks are complex, and these complexities cannot be fully represented by the
information and indicators available through the data published in accordance with the information disclosure framework.
Topography, climate, growth rates (past and current), historical design practices and network configuration are all factors
which can significantly impact network performance. This analysis therefore provides a high-level indication of performance
only.
Network opex/ICP
300
200
$/ICP
100
0
2014 2015 2016 2017 2018
MainPower NZ Peer group average
Peer group first quartile Peer group third quartile
Non-network opex/ICP
400
300
$/ICP
200
100
0
2014 2015 2016 2017 2018
MainPower NZ Peer group average
Peer group first quartile Peer group third quartile
Network capex/ICP
800
600
$/ICP
400
200
0
2014 2015 2016 2017 2018
MainPower NZ Peer group average
Peer group first quartile Peer group third quartile
8.5.3 Reliability
SAIFI and SAIDI are the disclosed “normalised” values where major event days, for example from earthquakes or severe
storms, have been scaled so that the result reflects a more typical and comparable view of network performance.
• Normalised SAIFI represents the frequency of planned and unplanned customer outages. It is in line with the peer
group first quartile. This is expected to increase as MainPower implements its revised asset management
practices.
• Normalised SAIDI represents the average duration of planned and unplanned customer outages. It is in line with
the peer group first quartile. This too is expected to increase as MainPower implements its revised asset
management practices as line maintenance outages tend to be longer than fault outages.
.
Normalised SAIFI
4.0
SAIFI interruptions)
3.0
2.0
1.0
0.0
2014 2015 2016 2017 2018
MainPower NZ Peer group average
Peer group first quartile Peer group third quartile
Normalised SAIDI
400
SAIDI (minutes)
200
0
2014 2015 2016 2017 2018
MainPower NZ Peer group average
Peer group first quartile Peer group third quartile
Contents
9. Capability to Deliver .................................................................................................................. 4
9.1 Our People................................................................................................................................. 5
9.1.1 Selecting People for Our Team .......................................................................................................................................5
9.1.2 Rewarding Our People ....................................................................................................................................................5
9.1.3 Developing Our People through Training, Competency and Professional Development ...............................................5
9.1.4 Keeping Our People Well through Our Employee Wellness Programme .......................................................................5
9.2 Capability to Deliver .................................................................................................................. 6
9.2.1 Network Operations Team ..............................................................................................................................................6
9.2.2 Build Team ......................................................................................................................................................................7
9.2.3 Planning Team .................................................................................................................................................................7
9.3 Field Services (Operations) Resourcing ....................................................................................... 7
9.4 Resourcing Requirements .......................................................................................................... 8
List of Figures
Figure 1 Asset Lifecycle Planning .................................................................................................................................................4
Figure 2 Alignment of Roles and Responsibilities Against Lifecycle Activities .............................................................................4
Figure 3 Our Assets and Capital Works ........................................................................................................................................6
Figure 4 Our Network Operations ................................................................................................................................................6
Figure 5 Our Build Team ...............................................................................................................................................................7
Figure 6 Our Planning Team .........................................................................................................................................................7
Figure 7 Resourcing Model...........................................................................................................................................................8
9. Capability to Deliver
MainPower has adopted a lifecycle asset management process structured on a total lifecycle cost of asset ownership. The
framework has its foundation in the activities that occur over the lifetime of the physical asset. These activities are outlined
in the figure below.
Capability and competencies that support the asset lifecycle and the implementation of this Asset Management Plan are
aligned with the asset lifecycle. The core competencies are:
- Program and Project Management
- Asset and Maintenance Management
- Engineering and Design
- Network Operations
- Field Operators
- Field Services – Service Delivery
The interaction of the roles throughout the Asset Lifecycle activities are detailed below. Clear definitions about the roles are
translated into Position Descriptions for the individuals. Where gaps exist between the role requirements and the
competencies of the individual, a personal development program is required to address the gap.
9.1.3 Developing Our People through Training, Competency and Professional Development
Our People and Culture department is responsible for developing, coordinating and monitoring our yearly training and
development plan for all MainPower staff. The department is also responsible for ensuring that internal and external
training providers are fit for purpose.
Individual managers are responsible for identifying and addressing training needs within their respective work areas. Only
employees assessed as competent can carry out a task unsupervised. The GM – People and Culture, in conjunction with
executive management, is responsible for ensuring appropriate career path planning and appropriate succession planning is
in place within MainPower.
Supervisors have completed a skills matrix for all field staff positions. The matrix determines:
- What skills and other competencies are required for each position;
- When a skill needs refreshing;
- When a skill will expire; and
- Whether an expired skill needs renewing.
9.1.4 Keeping Our People Well through Our Employee Wellness Programme
Our Employee Wellness Programme is designed to include initiatives that encourage and assist employees to maintain their
overall personal wellbeing and fitness for work. The programme includes access to:
- First Aid training;
- Ergonomic assessments;
- Our Occupational Counselling Programme (OCP); and
- Our drug and alcohol testing programme.
Where a gap in resourcing exists, procurement and contractor engagement processes are in place to secure external
resource as required to achieve the objectives of the Asset Management Plan and the Business Plan.
Asset Management Plan 2019-2029 Page 7 of 8
MainPower New Zealand Limited Section 9 Capability to Deliver
Gaps have been identified within the resourcing model, however MainPower is confident that we can contract the extra
resource in both the Network and Field Services teams as required.
Appendices
This section provides additional information to support MainPower’s Asset Management Plan, including our information
disclosure schedules.
MainPower New Zealand Limited Appendices
Contents
Appendix 1 – Glossary of Terms and Abbreviations ........................................................................... 3
Appendix 2 – Description of Asset Management Systems .................................................................. 5
Appendix 3 – Directors’ Certificate .................................................................................................... 6
Appendix 4 – Information Disclosure Asset Management Plan Schedules .......................................... 7
sch ref
7 Current Year CY CY+1 CY+2 CY+3 CY+4 CY+5 CY+6 CY+7 CY+8 CY+9 CY+10
8 for year ended 31 Mar 19 31 Mar 20 31 Mar 21 31 Mar 22 31 Mar 23 31 Mar 24 31 Mar 25 31 Mar 26 31 Mar 27 31 Mar 28 31 Mar 29
30 Current Year CY CY+1 CY+2 CY+3 CY+4 CY+5 CY+6 CY+7 CY+8 CY+9 CY+10
31 for year ended 31 Mar 19 31 Mar 20 31 Mar 21 31 Mar 22 31 Mar 23 31 Mar 24 31 Mar 25 31 Mar 26 31 Mar 27 31 Mar 28 31 Mar 29
sch ref
50
51 Current Year CY CY+1 CY+2 CY+3 CY+4 CY+5 CY+6 CY+7 CY+8 CY+9 CY+10
52 for year ended 31 Mar 19 31 Mar 20 31 Mar 21 31 Mar 22 31 Mar 23 31 Mar 24 31 Mar 25 31 Mar 26 31 Mar 27 31 Mar 28 31 Mar 29
53 Difference between nominal and constant price forecasts $000
54 Consumer connection 0 - 136 275 416 561 708 858 1,011 1,167 1,327
55 System growth - - 180 10 79 61 233 1,063 859 494 -
56 Asset replacement and renewal - 0 149 230 352 674 855 744 1,368 1,649 2,532
57 Asset relocations - - - - - - - - - - -
58 Reliability, safety and environment:
59 Quality of supply - - - - - - - - - - -
60 Legislative and regulatory - 0 - - - - - - - - -
61 Other reliability, safety and environment - (0) 47 41 63 85 125 135 164 193 250
62 Total reliability, safety and environment - (0) 47 41 63 85 125 135 164 193 250
63 Expenditure on network assets 0 0 512 556 910 1,381 1,920 2,800 3,402 3,503 4,108
64 Expenditure on non-network assets - - 66 133 202 272 343 416 491 566 644
65 Expenditure on assets 0 0 578 689 1,112 1,653 2,264 3,217 3,892 4,070 4,752
66
sch ref
sch ref
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180 [Description of material project or programme]
181 [Description of material project or programme]
182 [Description of material project or programme]
183 [Description of material project or programme]
184 *include additional rows if needed
185 All other projects or programmes - atypical expenditure
186 Atypical expenditure - - - - - -
187
188 Expenditure on non-network assets 2,250 4,069 3,300 3,300 3,300 3,300
sch ref
7 Current Year CY CY+1 CY+2 CY+3 CY+4 CY+5 CY+6 CY+7 CY+8 CY+9 CY+10
8 for year ended 31 Mar 19 31 Mar 20 31 Mar 21 31 Mar 22 31 Mar 23 31 Mar 24 31 Mar 25 31 Mar 26 31 Mar 27 31 Mar 28 31 Mar 29
19 Current Year CY CY+1 CY+2 CY+3 CY+4 CY+5 CY+6 CY+7 CY+8 CY+9 CY+10
20 for year ended 31 Mar 19 31 Mar 20 31 Mar 21 31 Mar 22 31 Mar 23 31 Mar 24 31 Mar 25 31 Mar 26 31 Mar 27 31 Mar 28 31 Mar 29
sch ref
49 Non-network opex - - 266 549 832 1,121 1,415 1,716 2,022 2,334 2,653
50 Operational expenditure - - 409 827 1,253 1,687 2,131 2,583 3,044 3,514 3,994
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7 Asset condition at start of planning period (percentage of units by grade)
8 % of asset
forecast to be
Grade Data accuracy replaced in
Voltage Asset category Asset class Units H1 H2 H3 H4 H5
unknown (1–4) next 5 years
9
10 All Overhead Line Concrete poles / steel structure No. 0.50% - - 8.50% 90.90% 0.10% 3 1.00%
11 All Overhead Line Wood poles No. 1.50% 9.85% 18.81% 40.97% 28.63% 0.24% 3 9.80%
12 All Overhead Line Other pole types No. [Select one]
13 HV Subtransmission Line Subtransmission OH up to 66kV conductor km - 35.75% 35.75% 28.50% - 2 5.00%
14 HV Subtransmission Line Subtransmission OH 110kV+ conductor km - - - [Select one]
15 HV Subtransmission Cable Subtransmission UG up to 66kV (XLPE) km - 37.90% 37.90% 24.20% - 2 10.00%
16 HV Subtransmission Cable Subtransmission UG up to 66kV (Oil pressurised) km - - - - - [Select one]
17 HV Subtransmission Cable Subtransmission UG up to 66kV (Gas pressurised) km - - - - - [Select one]
18 HV Subtransmission Cable Subtransmission UG up to 66kV (PILC) km - - - - - [Select one]
19 HV Subtransmission Cable Subtransmission UG 110kV+ (XLPE) km - - - - - [Select one]
20 HV Subtransmission Cable Subtransmission UG 110kV+ (Oil pressurised) km - - - - - [Select one]
21 HV Subtransmission Cable Subtransmission UG 110kV+ (Gas Pressurised) km - - - - - [Select one]
22 HV Subtransmission Cable Subtransmission UG 110kV+ (PILC) km - - - - - [Select one]
23 HV Subtransmission Cable Subtransmission submarine cable km - - - - - [Select one]
24 HV Zone substation Buildings Zone substations up to 66kV No. - 43.33% 43.33% 13.33% - 4 6.00%
25 HV Zone substation Buildings Zone substations 110kV+ No. - - - [Select one]
26 HV Zone substation switchgear 22/33kV CB (Indoor) No. - 15.00% 15.00% 70.00% - 3 -
27 HV Zone substation switchgear 22/33kV CB (Outdoor) No. - 44.44% 44.44% 11.11% - 3 -
28 HV Zone substation switchgear 33kV Switch (Ground Mounted) No. - - - [Select one]
29 HV Zone substation switchgear 33kV Switch (Pole Mounted) No. - 42.39% 42.39% 15.22% - 3 10.00%
30 HV Zone substation switchgear 33kV RMU No. - - - - - [Select one] -
31 HV Zone substation switchgear 50/66/110kV CB (Indoor) No. - - - - - [Select one] -
32 HV Zone substation switchgear 50/66/110kV CB (Outdoor) No. - 3.57% 3.57% 92.86% - 3 -
33 HV Zone substation switchgear 3.3/6.6/11/22kV CB (ground mounted) No. - 50.00% 50.00% - - 3 5.00%
34 HV Zone substation switchgear 3.3/6.6/11/22kV CB (pole mounted) No. - 10.87% 10.87% 78.26% - 3 -
35
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36 Asset condition at start of planning period (percentage of units by grade)
37
% of asset
forecast to be
Grade Data accuracy
Voltage Asset category Asset class Units H1 H2 H3 H4 H5 replaced in
unknown (1–4)
next 5 years
38
39 HV Zone Substation Transformer Zone Substation Transformers No. - - 42.31% 42.31% 15.38% - 3 5.00%
40 HV Distribution Line Distribution OH Open Wire Conductor km - - 44.85% 44.85% 10.30% - 1 1.00%
41 HV Distribution Line Distribution OH Aerial Cable Conductor km - - - [Select one]
42 HV Distribution Line SWER conductor km - - 49.88% 49.88% 0.25% - 1 -
43 HV Distribution Cable Distribution UG XLPE or PVC km - - 21.80% 21.80% 56.40% - 1 -
44 HV Distribution Cable Distribution UG PILC km - - 48.80% 48.80% 2.40% - 1 -
45 HV Distribution Cable Distribution Submarine Cable km - - - - - - [Select one]
46 HV Distribution switchgear 3.3/6.6/11/22kV CB (pole mounted) - reclosers and sectionalisers No. - - 16.67% 16.67% 66.67% - 3 5.00%
47 HV Distribution switchgear 3.3/6.6/11/22kV CB (Indoor) No. - - 27.78% 27.78% 44.44% - 3 5.00%
48 HV Distribution switchgear 3.3/6.6/11/22kV Switches and fuses (pole mounted) No. - - 34.37% 34.37% 31.26% - 3 5.00%
49 HV Distribution switchgear 3.3/6.6/11/22kV Switch (ground mounted) - except RMU No. - - - [Select one]
50 HV Distribution switchgear 3.3/6.6/11/22kV RMU No. - - 32.01% 32.01% 35.98% - 2 7.00%
51 HV Distribution Transformer Pole Mounted Transformer No. - - 37.57% 37.57% 24.85% - 1 4.00%
52 HV Distribution Transformer Ground Mounted Transformer No. - - 31.47% 31.47% 37.06% - 1 2.00%
53 HV Distribution Transformer Voltage regulators No. - - 50.00% 50.00% - - 3 -
54 HV Distribution Substations Ground Mounted Substation Housing No. - - 34.30% 34.30% 31.40% - 3 5.00%
55 LV LV Line LV OH Conductor km - - 48.15% 48.15% 3.70% - 1 5.00%
56 LV LV Cable LV UG Cable km - - 32.17% 32.17% 35.67% - 2 -
57 LV LV Streetlighting LV OH/UG Streetlight circuit km - - 34.86% 34.86% 30.28% - 1 1.00%
58 LV Connections OH/UG consumer service connections No. - - 33.14% 33.14% 33.73% - 1 1.00%
59 All Protection Protection relays (electromechanical, solid state and numeric) No. - 31.41% 24.20% 24.20% 20.19% - 3 10.00%
60 All SCADA and communications SCADA and communications equipment operating as a single system Lot - 2.00% 40.00% 40.00% 18.00% - 2 15.00%
61 All Capacitor Banks Capacitors including controls No. - - - - - - [Select one]
62 All Load Control Centralised plant Lot - 12.50% 25.00% 25.00% 37.50% - 4 5.00%
63 All Load Control Relays No. - - 40.63% 40.63% 18.75% - 2 80.00%
64 All Civils Cable Tunnels km - - - [Select one]
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8 Current Year CY CY+1 CY+2 CY+3 CY+4 CY+5
9 for year ended 31 Mar 19 31 Mar 20 31 Mar 21 31 Mar 22 31 Mar 23 31 Mar 24
10 SAIDI
11 Class B (planned interruptions on the network) 95.0 90.0 90.0 90.0 90.0 90.0
12 Class C (unplanned interruptions on the network) 67.0 80.0 80.0 80.0 80.0 80.0
13 SAIFI
14 Class B (planned interruptions on the network) 0.40 0.40 0.40 0.40 0.40 0.40
15 Class C (unplanned interruptions on the network) 1.33 1.31 1.31 1.31 1.31 1.31
Question No. Function Question Score Evidence—Summary User Guidance Why Who Record/documented Information
3 Asset To what extent has an asset 3 MainPower has an asset Widely used AM practice standards require an Top management. The management team that has The organisation's asset management policy, its
management management policy been management policy that is organisation to document, authorise and overall responsibility for asset management. organisational strategic plan, documents indicating
policy documented, authorised and firmly part of MainPowers communicate its asset management policy (eg, as how the asset management policy was based upon
communicated? approach to asset required in PAS 55 para 4.2 i). A key pre-requisite of the needs of the organisation and evidence of
management. Awareness of any robust policy is that the organisation's top communication.
the policy is supported within management must be seen to endorse and fully
eh business through training support it. Also vital to the effective implementation
and regularly updates to the of the policy, is to tell the appropriate people of its
staff on Asset Management content and their obligations under it. Where an
organisation outsources some of its asset-related
activities, then these people and their organisations
must equally be made aware of the policy's content.
Also, there may be other stakeholders, such as
regulatory authorities and shareholders who should
be made aware of it.
10 Asset What has the organisation 2 As demonstrated in the Asset In setting an organisation's asset management Top management. The organisation's strategic The organisation's asset management strategy
management done to ensure that its asset Management Policy there is strategy, it is important that it is consistent with any planning team. The management team that has document and other related organisational policies
strategy management strategy is clear line of sight between other policies and strategies that the organisation overall responsibility for asset management. and strategies. Other than the organisation's
consistent with other asset management polices to has and has taken into account the requirements of strategic plan, these could include those relating to
appropriate organisational everything we do through to relevant stakeholders. This question examines to health and safety, environmental, etc. Results of
policies and strategies, and the the statement of corporate what extent the asset management strategy is stakeholder consultation.
needs of stakeholders? intent consistent with other organisational policies and
strategies (eg, as required by PAS 55 para 4.3.1 b)
and has taken account of stakeholder requirements
as required by PAS 55 para 4.3.1 c). Generally, this
will take into account the same polices, strategies
and stakeholder requirements as covered in drafting
the asset management policy but at a greater level of
detail.
11 Asset In what way does the 3 The main focus of MainPowers Good asset stewardship is the hallmark of an Top management. People in the organisation with The organisation's documented asset management
management organisation's asset approach to asset management organisation compliant with widely used AM expert knowledge of the assets, asset types, asset strategy and supporting working documents.
strategy management strategy take is to inform asset lifecycle standards. A key component of this is the need to systems and their associated life-cycles. The
account of the lifecycle of the including total cost of take account of the lifecycle of the assets, asset types management team that has overall responsibility for
assets, asset types and asset ownership from Idea to and asset systems. (For example, this requirement is asset management. Those responsible for developing
systems over which the Disposal. recognised in 4.3.1 d) of PAS 55). This question and adopting methods and processes used in asset
organisation has stewardship? explores what an organisation has done to take management
lifecycle into account in its asset management
strategy.
26 Asset How does the organisation 2 Asset management plans exit The asset management strategy need to be The management team with overall responsibility for The organisation's asset management plan(s).
management establish and document its for all assets. Work remains translated into practical plan(s) so that all parties the asset management system. Operations,
plan(s) asset management plan(s) linking Asset Management know how the objectives will be achieved. The maintenance and engineering managers.
across the life cycle activities of plans to polices and enabling development of plan(s) will need to identify the
its assets and asset systems? asset life cycle. specific tasks and activities required to optimize
costs, risks and performance of the assets and/or
asset system(s), when they are to be carried out and
the resources required.
Question No. Function Question Maturity Level 0 Maturity Level 1 Maturity Level 2 Maturity Level 3 Maturity Level 4
3 Asset To what extent has an asset The organisation does not have a The organisation has an asset The organisation has an asset The asset management policy is The organisation's process(es) surpass
management management policy been documented asset management management policy, but it has not management policy, which has been authorised by top management, is the standard required to comply with
policy documented, authorised and policy. been authorised by top management, authorised by top management, but it widely and effectively communicated requirements set out in a recognised
communicated? or it is not influencing the has had limited circulation. It may be to all relevant employees and standard.
management of the assets. in use to influence development of stakeholders, and used to make these
strategy and planning but its effect is persons aware of their asset related The assessor is advised to note in the
limited. obligations. Evidence section why this is the case
and the evidence seen.
10 Asset What has the organisation The organisation has not considered The need to align the asset Some of the linkages between the long- All linkages are in place and evidence is The organisation's process(es) surpass
management done to ensure that its asset the need to ensure that its asset management strategy with other term asset management strategy and available to demonstrate that, where the standard required to comply with
strategy management strategy is management strategy is appropriately organisational policies and strategies other organisational policies, appropriate, the organisation's asset requirements set out in a recognised
consistent with other aligned with the organisation's other as well as stakeholder requirements is strategies and stakeholder management strategy is consistent standard.
appropriate organisational organisational policies and strategies understood and work has started to requirements are defined but the work with its other organisational policies
policies and strategies, and the or with stakeholder requirements. identify the linkages or to incorporate is fairly well advanced but still and strategies. The organisation has The assessor is advised to note in the
needs of stakeholders? OR them in the drafting of asset incomplete. also identified and considered the Evidence section why this is the case
The organisation does not have an management strategy. requirements of relevant stakeholders. and the evidence seen.
asset management strategy.
11 Asset In what way does the The organisation has not considered The need is understood, and the The long-term asset management The asset management strategy takes The organisation's process(es) surpass
management organisation's asset the need to ensure that its asset organisation is drafting its asset strategy takes account of the lifecycle account of the lifecycle of all of its the standard required to comply with
strategy management strategy take management strategy is produced management strategy to address the of some, but not all, of its assets, asset assets, asset types and asset systems. requirements set out in a recognised
account of the lifecycle of the with due regard to the lifecycle of the lifecycle of its assets, asset types and types and asset systems. standard.
assets, asset types and asset assets, asset types or asset systems asset systems.
systems over which the that it manages. The assessor is advised to note in the
organisation has stewardship? OR Evidence section why this is the case
The organisation does not have an and the evidence seen.
asset management strategy.
26 Asset How does the organisation The organisation does not have an The organisation has asset The organisation is in the process of Asset management plan(s) are The organisation's process(es) surpass
management establish and document its identifiable asset management plan(s) management plan(s) but they are not putting in place comprehensive, established, documented, the standard required to comply with
plan(s) asset management plan(s) covering asset systems and critical aligned with the asset management documented asset management implemented and maintained for asset requirements set out in a recognised
across the life cycle activities of assets. strategy and objectives and do not plan(s) that cover all life cycle systems and critical assets to achieve standard.
its assets and asset systems? take into consideration the full asset activities, clearly aligned to asset the asset management strategy and
life cycle (including asset creation, management objectives and the asset asset management objectives across The assessor is advised to note in the
acquisition, enhancement, utilisation, management strategy. all life cycle phases. Evidence section why this is the case
maintenance decommissioning and and the evidence seen.
disposal).
Question No. Function Question Score Evidence—Summary User Guidance Why Who Record/documented Information
27 Asset How has the organisation 3 Asset Managers have full Plans will be ineffective unless they are The management team with overall responsibility for Distribution lists for plan(s). Documents derived
management communicated its plan(s) to all responsibility for ensuring that communicated to all those, including contracted the asset management system. Delivery functions from plan(s) which detail the receivers role in plan
plan(s) relevant parties to a level of the organisation's assets suppliers and those who undertake enabling and suppliers. delivery. Evidence of communication.
detail appropriate to the deliver the requirements of the function(s). The plan(s) need to be communicated in
receiver's role in their delivery? asset management strategy, a way that is relevant to those who need to use
objectives and plan(s). They them.
have been given the necessary
authority to achieve this. An
Asset Management Steering
group is attended by Line and
Executive Managers, the CE and
29 Asset How are designated 1 Currently resources, systems The implementation of asset management plan(s) The management team with overall responsibility for The organisation's asset management plan(s).
management responsibilities for delivery of and reporting is in place that relies on (1) actions being clearly identified, (2) an the asset management system. Operations, Documentation defining roles and responsibilities of
plan(s) asset plan actions demonstrates MainPower is owner allocated and (3) that owner having sufficient maintenance and engineering managers. If individuals and organisational departments.
documented? completing asset management delegated responsibility and authority to carry out appropriate, the performance management team.
effectively on its core assets. the work required. It also requires alignment of
This remains to be applied to all actions across the organisation. This question
assets. explores how well the plan(s) set out responsibility
for delivery of asset plan actions.
31 Asset What has the organisation 2 Asset Management and its It is essential that the plan(s) are realistic and can be The management team with overall responsibility for The organisation's asset management plan(s).
management done to ensure that importance is reported to all implemented, which requires appropriate resources the asset management system. Operations, Documented processes and procedures for the
plan(s) appropriate arrangements are staff on an irregular bases to be available and enabling mechanisms in place. maintenance and engineering managers. If delivery of the asset management plan.
made available for the efficient through general company This question explores how well this is achieved. The appropriate, the performance management team. If
and cost effective updates / staff engagement plan(s) not only need to consider the resources appropriate, the performance management team.
implementation of the plan(s)? meetings. directly required and timescales, but also the Where appropriate the procurement team and
enabling activities, including for example, training service providers working on the organisation's asset-
(Note this is about resources requirements, supply chain capability and related activities.
and enabling support) procurement timescales.
33 Contingency What plan(s) and procedure(s) 2 On the most part (Work The Construction Specifications Widely used AM practice standards require that an The manager with responsibility for developing The organisation's plan(s) and procedure(s) for
planning does the organisation have for Remains) Asset Management and the Standard Construction organisation has plan(s) to identify and respond to emergency plan(s). The organisation's risk dealing with emergencies. The organisation's risk
identifying and responding to activities are well define and Drawing Set have been emergency situations. Emergency plan(s) should assessment team. People with designated duties assessments and risk registers.
incidents and emergency assurance, in the form of data examined (which form a key outline the actions to be taken to respond to within the plan(s) and procedure(s) for dealing with
situations and ensuring collection points are used to control mechanism). specified emergency situations and ensure continuity incidents and emergency situations.
continuity of critical asset detail Maintenance outcomes. of critical asset management activities including the
management activities? Work remains to audit the communication to, and involvement of, external
outcomes; this requirement is agencies. This question assesses if, and how well,
agnostic to outsourcing or these plan(s) triggered, implemented and resolved in
insourcing. the event of an incident. The plan(s) should be
appropriate to the level of risk as determined by the
organisation's risk assessment methodology. It is
also a requirement that relevant personnel are
competent and trained.
Question No. Function Question Maturity Level 0 Maturity Level 1 Maturity Level 2 Maturity Level 3 Maturity Level 4
27 Asset How has the organisation The organisation does not have plan(s) The plan(s) are communicated to some The plan(s) are communicated to most The plan(s) are communicated to all The organisation's process(es) surpass
management communicated its plan(s) to all or their distribution is limited to the of those responsible for delivery of the of those responsible for delivery but relevant employees, stakeholders and the standard required to comply with
plan(s) relevant parties to a level of authors. plan(s). there are weaknesses in identifying contracted service providers to a level requirements set out in a recognised
detail appropriate to the OR relevant parties resulting in of detail appropriate to their standard.
receiver's role in their delivery? Communicated to those responsible incomplete or inappropriate participation or business interests in
for delivery is either irregular or ad- communication. The organisation the delivery of the plan(s) and there is The assessor is advised to note in the
hoc. recognises improvement is needed as confirmation that they are being used Evidence section why this is the case
is working towards resolution. effectively. and the evidence seen.
29 Asset How are designated The organisation has not documented Asset management plan(s) Asset management plan(s) consistently Asset management plan(s) consistently The organisation's process(es) surpass
management responsibilities for delivery of responsibilities for delivery of asset inconsistently document document responsibilities for the document responsibilities for the the standard required to comply with
plan(s) asset plan actions plan actions. responsibilities for delivery of plan delivery of actions but delivery actions and there is adequate requirements set out in a recognised
documented? actions and activities and/or responsibility/authority levels are detail to enable delivery of actions. standard.
responsibilities and authorities for inappropriate/ inadequate, and/or Designated responsibility and
implementation inadequate and/or there are misalignments within the authority for achievement of asset The assessor is advised to note in the
delegation level inadequate to ensure organisation. plan actions is appropriate. Evidence section why this is the case
effective delivery and/or contain and the evidence seen.
misalignments with organisational
accountability.
31 Asset What has the organisation The organisation has not considered The organisation recognises the need The organisation has arrangements in The organisation's arrangements fully The organisation's process(es) surpass
management done to ensure that the arrangements needed for the to ensure appropriate arrangements place for the implementation of asset cover all the requirements for the the standard required to comply with
plan(s) appropriate arrangements are effective implementation of plan(s). are in place for implementation of management plan(s) but the efficient and cost effective requirements set out in a recognised
made available for the efficient asset management plan(s) and is in the arrangements are not yet adequately implementation of asset management standard.
and cost effective process of determining an appropriate efficient and/or effective. The plan(s) and realistically address the
implementation of the plan(s)? approach for achieving this. organisation is working to resolve resources and timescales required, and The assessor is advised to note in the
existing weaknesses. any changes needed to functional Evidence section why this is the case
(Note this is about resources policies, standards, processes and the and the evidence seen.
and enabling support) asset management information
system.
33 Contingency What plan(s) and procedure(s) The organisation has not considered The organisation has some ad-hoc Most credible incidents and Appropriate emergency plan(s) and The organisation's process(es) surpass
planning does the organisation have for the need to establish plan(s) and arrangements to deal with incidents emergency situations are identified. procedure(s) are in place to respond to the standard required to comply with
identifying and responding to procedure(s) to identify and respond and emergency situations, but these Either appropriate plan(s) and credible incidents and manage requirements set out in a recognised
incidents and emergency to incidents and emergency situations. have been developed on a reactive procedure(s) are incomplete for critical continuity of critical asset standard.
situations and ensuring basis in response to specific events activities or they are inadequate. management activities consistent with
continuity of critical asset that have occurred in the past. Training/ external alignment may be policies and asset management The assessor is advised to note in the
management activities? incomplete. objectives. Training and external Evidence section why this is the case
agency alignment is in place. and the evidence seen.
Question No. Function Question Score Evidence—Summary User Guidance Why Who Record/documented Information
37 Structure, What has the organisation 3 Asset Managers have full An organisation structure (Jan In order to ensure that the organisation's assets and Top management. People with management Evidence that managers with responsibility for the
authority and done to appoint member(s) of responsibility for ensuring that 2019) has been examined. This asset systems deliver the requirements of the asset responsibility for the delivery of asset management delivery of asset management policy, strategy,
responsibilities its management team to be the organisation's assets shows a split of field services management policy, strategy and objectives policy, strategy, objectives and plan(s). People objectives and plan(s) have been appointed and have
responsible for ensuring that deliver the requirements of the from engineering, and a responsibilities need to be allocated to appropriate working on asset-related activities. assumed their responsibilities. Evidence may include
the organisation's assets asset management strategy, realignment of skills within people who have the necessary authority to fulfil the organisation's documents relating to its asset
deliver the requirements of the objectives and plan(s). They commercial and regulatory. their responsibilities. (This question, relates to the management system, organisational charts, job
asset management strategy, have been given the necessary organisation's assets eg, para b), s 4.4.1 of PAS 55, descriptions of post-holders, annual
objectives and plan(s)? authority to achieve this. An making it therefore distinct from the requirement targets/objectives and personal development plan(s)
Asset Management Steering contained in para a), s 4.4.1 of PAS 55). of post-holders as appropriate.
group exists, meets monthly
and is attended by Line and
Executive Manager, the CE and
40 Structure, What evidence can the a Board Member.
Currently resources, systems Budget spreadsheets, Strategic Optimal asset management requires top Top management. The management team that has Evidence demonstrating that asset management
2
authority and organisation's top management and reporting is in place that Plan & Business Plan management to ensure sufficient resources are overall responsibility for asset management. Risk plan(s) and/or the process(es) for asset management
responsibilities provide to demonstrate that demonstrates MainPower is available. In this context the term 'resources' management team. The organisation's managers plan implementation consider the provision of
sufficient resources are completing asset management includes manpower, materials, funding and service involved in day-to-day supervision of asset-related adequate resources in both the short and long term.
available for asset effectively on its core assets. provider support. activities, such as frontline managers, engineers, Resources include funding, materials, equipment,
management? This remains to be applied to all foremen and chargehands as appropriate. services provided by third parties and personnel
assets. (internal and service providers) with appropriate
skills competencies and knowledge.
42 Structure, To what degree does the 3 Asset Management and its The revised organisation chart Widely used AM practice standards require an Top management. The management team that has Evidence of such activities as road shows, written
authority and organisation's top management important is reported to all (Jan 2019) has been examined. organisation to communicate the importance of overall responsibility for asset management. People bulletins, workshops, team talks and management
responsibilities communicate the importance staff on an irregular bases Updates are available to all meeting its asset management requirements such involved in the delivery of the asset management walk-abouts would assist an organisation to
of meeting its asset through general company staff by way of email and Power that personnel fully understand, take ownership of, requirements. demonstrate it is meeting this requirement of PAS
management requirements? updates / staff engagement Press. and are fully engaged in the delivery of the asset 55.
meetings. management requirements (eg, PAS 55 s 4.4.1 g).
45 Outsourcing of Where the organisation has 2 Asset Management activities The Construction Specifications Where an organisation chooses to outsource some of Top management. The management team that has The organisation's arrangements that detail the
asset outsourced some of its asset are well defined. Assurance in and the Standard Construction its asset management activities, the organisation overall responsibility for asset management. The compliance required of the outsourced activities. For
management management activities, how the form of data collection Drawing Set have been must ensure that these outsourced process(es) are manager(s) responsible for the monitoring and example, this this could form part of a contract or
activities has it ensured that appropriate points are used to detail examined (which form a key under appropriate control to ensure that all the management of the outsourced activities. People service level agreement between the organisation
controls are in place to ensure Maintenance outcomes. Work control mechanism). requirements of widely used AM standards (eg, PAS involved with the procurement of outsourced and the suppliers of its outsourced activities.
the compliant delivery of its remains to audit the outcomes; 55) are in place, and the asset management policy, activities. The people within the organisations that Evidence that the organisation has demonstrated to
organisational strategic plan, this requirement is agnostic to strategy objectives and plan(s) are delivered. This are performing the outsourced activities. The people itself that it has assurance of compliance of
and its asset management outsourcing or insourcing. includes ensuring capabilities and resources across a impacted by the outsourced activity. outsourced activities.
policy and strategy? time span aligned to life cycle management. The
organisation must put arrangements in place to
control the outsourced activities, whether it be to
external providers or to other in-house departments.
This question explores what the organisation does in
this regard.
Question No. Function Question Maturity Level 0 Maturity Level 1 Maturity Level 2 Maturity Level 3 Maturity Level 4
37 Structure, What has the organisation Top management has not considered Top management understands the Top management has appointed an The appointed person or persons have The organisation's process(es) surpass
authority and done to appoint member(s) of the need to appoint a person or need to appoint a person or persons to appropriate people to ensure the full responsibility for ensuring that the the standard required to comply with
responsibilities its management team to be persons to ensure that the ensure that the organisation's assets assets deliver the requirements of the organisation's assets deliver the requirements set out in a recognised
responsible for ensuring that organisation's assets deliver the deliver the requirements of the asset asset management strategy, objectives requirements of the asset standard.
the organisation's assets requirements of the asset management strategy, objectives and and plan(s) but their areas of management strategy, objectives and
deliver the requirements of the management strategy, objectives and plan(s). responsibility are not fully defined plan(s). They have been given the The assessor is advised to note in the
asset management strategy, plan(s). and/or they have insufficient necessary authority to achieve this. Evidence section why this is the case
objectives and plan(s)? delegated authority to fully execute and the evidence seen.
their responsibilities.
40 Structure, What evidence can the The organisation's top management The organisations top management A process exists for determining what An effective process exists for The organisation's process(es) surpass
authority and organisation's top management has not considered the resources understands the need for sufficient resources are required for its asset determining the resources needed for the standard required to comply with
responsibilities provide to demonstrate that required to deliver asset management. resources but there are no effective management activities and in most asset management and sufficient requirements set out in a recognised
sufficient resources are mechanisms in place to ensure this is cases these are available but in some resources are available. It can be standard.
available for asset the case. instances resources remain demonstrated that resources are
management? insufficient. matched to asset management The assessor is advised to note in the
requirements. Evidence section why this is the case
and the evidence seen.
42 Structure, To what degree does the The organisation's top management The organisations top management Top management communicates the Top management communicates the The organisation's process(es) surpass
authority and organisation's top management has not considered the need to understands the need to communicate importance of meeting its asset importance of meeting its asset the standard required to comply with
responsibilities communicate the importance communicate the importance of the importance of meeting its asset management requirements but only to management requirements to all requirements set out in a recognised
of meeting its asset meeting asset management management requirements but does parts of the organisation. relevant parts of the organisation. standard.
management requirements? requirements. not do so.
The assessor is advised to note in the
Evidence section why this is the case
and the evidence seen.
45 Outsourcing of Where the organisation has The organisation has not considered The organisation controls its Controls systematically considered but Evidence exists to demonstrate that The organisation's process(es) surpass
asset outsourced some of its asset the need to put controls in place. outsourced activities on an ad-hoc currently only provide for the outsourced activities are appropriately the standard required to comply with
management management activities, how basis, with little regard for ensuring for compliant delivery of some, but not all, controlled to provide for the compliant requirements set out in a recognised
activities has it ensured that appropriate the compliant delivery of the aspects of the organisational strategic delivery of the organisational strategic standard.
controls are in place to ensure organisational strategic plan and/or its plan and/or its asset management plan, asset management policy and
the compliant delivery of its asset management policy and strategy. policy and strategy. Gaps exist. strategy, and that these controls are The assessor is advised to note in the
organisational strategic plan, integrated into the asset management Evidence section why this is the case
and its asset management system and the evidence seen.
policy and strategy?
Question No. Function Question Score Evidence—Summary User Guidance Why Who Record/documented Information
48 Training, How does the organisation 2 Training for the completion of There is a need for an organisation to demonstrate Senior management responsible for agreement of Evidence of analysis of future work load plan(s) in
awareness and develop plan(s) for the human asset management activities that it has considered what resources are required to plan(s). Managers responsible for developing asset terms of human resources. Document(s) containing
competence resources required to that deliver the required develop and implement its asset management management strategy and plan(s). Managers with analysis of the organisation's own direct resources
undertake asset management outcomes are in place for some system. There is also a need for the organisation to responsibility for development and recruitment of and contractors resource capability over suitable
activities - including the assets. Work remains detailing demonstrate that it has assessed what development staff (including HR functions). Staff responsible for timescales. Evidence, such as minutes of meetings,
development and delivery of the training requirements, plan(s) are required to provide its human resources training. Procurement officers. Contracted service that suitable management forums are monitoring
asset management strategy, enabling the requirements on with the skills and competencies to develop and providers. human resource development plan(s). Training
process(es), objectives and the team skills matrix and implement its asset management systems. The plan(s), personal development plan(s), contract and
plan(s)? ensuring that competent timescales over which the plan(s) are relevant should service level agreements.
people exist informed by the be commensurate with the planning horizons within
forward work program. the asset management strategy considers e.g. if the
asset management strategy considers 5, 10 and 15
year time scales then the human resources
development plan(s) should align with these.
Resources include both 'in house' and external
resources who undertake asset management
activities.
49 Training, How does the organisation 3 Competency requirement for Widely used AM standards require that organisations Senior management responsible for agreement of Evidence of an established and applied competency
awareness and identify competency the completion of maintenance to undertake a systematic identification of the asset plan(s). Managers responsible for developing asset requirements assessment process and plan(s) in
competence requirements and then plan, activities exist within the Asset management awareness and competencies required management strategy and plan(s). Managers with place to deliver the required training. Evidence that
provide and record the training Management plans. All at each level and function within the organisation. responsibility for development and recruitment of the training programme is part of a wider, co-
necessary to achieve the maintenance activities are risk Once identified the training required to provide the staff (including HR functions). Staff responsible for ordinated asset management activities training and
competencies? assessed and controls necessary competencies should be planned for training. Procurement officers. Contracted service competency programme. Evidence that training
developed based on the risk delivery in a timely and systematic way. Any training providers. activities are recorded and that records are readily
appetite of the business. Work provided must be recorded and maintained in a available (for both direct and contracted service
remains to be completed suitable format. Where an organisation has provider staff) e.g. via organisation wide information
developing a clear link between contracted service providers in place then it should system or local records database.
activities required, competency have a means to demonstrate that this requirement
to complete the work and work is being met for their employees. (eg, PAS 55 refers
authorisation. to frameworks suitable for identifying competency
requirements).
50 Training, How does the organization 3 All maintenance activities are A critical success factor for the effective development Managers, supervisors, persons responsible for Evidence of a competency assessment framework
awareness and ensure that persons under its risk assessed and controls and implementation of an asset management system developing training programmes. Staff responsible that aligns with established frameworks such as the
competence direct control undertaking asset developed based on the risk is the competence of persons undertaking these for procurement and service agreements. HR staff asset management Competencies Requirements
management related activities appetite of the business. Work activities. organisations should have effective means and those responsible for recruitment. Framework (Version 2.0); National Occupational
have an appropriate level of remains to be completed in place for ensuring the competence of employees Standards for Management and Leadership; UK
competence in terms of developing a clear link between to carry out their designated asset management Standard for Professional Engineering Competence,
education, training or activities required, competency function(s). Where an organisation has contracted Engineering Council, 2005.
experience? to complete the work and work service providers undertaking elements of its asset
authorisation. - see section on management system then the organisation shall
Risk within the AMP. assure itself that the outsourced service provider also
has suitable arrangements in place to manage the
competencies of its employees. The organisation
should ensure that the individual and corporate
competencies it requires are in place and actively
monitor, develop and maintain an appropriate
balance of these competencies.
Question No. Function Question Maturity Level 0 Maturity Level 1 Maturity Level 2 Maturity Level 3 Maturity Level 4
48 Training, How does the organisation The organisation has not recognised The organisation has recognised the The organisation has developed a The organisation can demonstrate that The organisation's process(es) surpass
awareness and develop plan(s) for the human the need for assessing human need to assess its human resources strategic approach to aligning plan(s) are in place and effective in the standard required to comply with
competence resources required to resources requirements to develop requirements and to develop a plan(s). competencies and human resources to matching competencies and requirements set out in a recognised
undertake asset management and implement its asset management There is limited recognition of the the asset management system capabilities to the asset management standard.
activities - including the system. need to align these with the including the asset management plan system including the plan for both
development and delivery of development and implementation of but the work is incomplete or has not internal and contracted activities. The assessor is advised to note in the
asset management strategy, its asset management system. been consistently implemented. Plans are reviewed integral to asset Evidence section why this is the case
process(es), objectives and management system process(es). and the evidence seen.
plan(s)?
49 Training, How does the organisation The organisation does not have any The organisation has recognised the The organisation is the process of Competency requirements are in place The organisation's process(es) surpass
awareness and identify competency means in place to identify competency need to identify competency identifying competency requirements and aligned with asset management the standard required to comply with
competence requirements and then plan, requirements. requirements and then plan, provide aligned to the asset management plan(s). Plans are in place and requirements set out in a recognised
provide and record the training and record the training necessary to plan(s) and then plan, provide and effective in providing the training standard.
necessary to achieve the achieve the competencies. record appropriate training. It is necessary to achieve the
competencies? incomplete or inconsistently applied. competencies. A structured means of The assessor is advised to note in the
recording the competencies achieved Evidence section why this is the case
is in place. and the evidence seen.
50 Training, How does the organization The organization has not recognised Competency of staff undertaking asset The organization is in the process of Competency requirements are The organisation's process(es) surpass
awareness and ensure that persons under its the need to assess the competence of management related activities is not putting in place a means for assessing identified and assessed for all persons the standard required to comply with
competence direct control undertaking asset person(s) undertaking asset managed or assessed in a structured the competence of person(s) involved carrying out asset management requirements set out in a recognised
management related activities management related activities. way, other than formal requirements in asset management activities related activities - internal and standard.
have an appropriate level of for legal compliance and safety including contractors. There are gaps contracted. Requirements are
competence in terms of management. and inconsistencies. reviewed and staff reassessed at The assessor is advised to note in the
education, training or appropriate intervals aligned to asset Evidence section why this is the case
experience? management requirements. and the evidence seen.
Question No. Function Question Score Evidence—Summary User Guidance Why Who Record/documented Information
53 Communication, How does the organisation 3 Pertinent asset management Widely used AM practice standards require that Top management and senior management Asset management policy statement prominently
participation and ensure that pertinent asset information is communicated pertinent asset management information is representative(s), employee's representative(s), displayed on notice boards, intranet and internet;
consultation management information is to necessary parties to effectively communicated to and from employees employee's trade union representative(s); contracted use of organisation's website for displaying asset
effectively communicated to effectively deliver the asset and other stakeholders including contracted service service provider management and employee performance data; evidence of formal briefings to
and from employees and other management plan for most providers. Pertinent information refers to representative(s); representative(s) from the employees, stakeholders and contracted service
stakeholders, including assets. Work remains to be information required in order to effectively and organisation's Health, Safety and Environmental providers; evidence of inclusion of asset
contracted service providers? completed to extend this to all efficiently comply with and deliver asset team. Key stakeholder representative(s). management issues in team meetings and contracted
assets. management strategy, plan(s) and objectives. This service provider contract meetings; newsletters, etc.
will include for example the communication of the
asset management policy, asset performance
information, and planning information as appropriate
to contractors.
59 Asset What documentation has the 2 Currently MainPower, through Widely used AM practice standards require an The management team that has overall responsibility The documented information describing the main
Management organisation established to process maps describing its organisation maintain up to date documentation that for asset management. Managers engaged in asset elements of the asset management system
System describe the main elements of approach to asset ensures that its asset management systems (ie, the management activities. (process(es)) and their interaction.
documentation its asset management system management, including who is systems the organisation has in place to meet the
and interactions between responsible and for what part standards) can be understood, communicated and
them? of the process they are operated. (eg, s 4.5 of PAS 55 requires the
responsible. maintenance of up to date documentation of the
asset management system requirements specified
throughout s 4 of PAS 55).
62 Information What has the organisation 1 Asset Management Information Effective asset management requires appropriate The organisation's strategic planning team. The Details of the process the organisation has employed
management done to determine what its systems are currently being information to be available. Widely used AM management team that has overall responsibility for to determine what its asset information system
asset management information reviewed by the organisation standards therefore require the organisation to asset management. Information management team. should contain in order to support its asset
system(s) should contain in so that the organisation can identify the asset management information it Operations, maintenance and engineering managers management system. Evidence that this has been
order to support its asset achieved its approach to Asset requires in order to support its asset management effectively implemented.
management system? Management. system. Some of the information required may be
held by suppliers.
63 Information How does the organisation 2 This is achieved via the as The response to the questions is progressive. A The management team that has overall responsibility The asset management information system, together
management maintain its asset management building process, system audits, higher scale cannot be awarded without achieving for asset management. Users of the organisational with the policies, procedure(s), improvement
information system(s) and incidents corrective actions and the requirements of the lower scale. information systems. initiatives and audits regarding information controls.
ensure that the data held through maintenance
within it (them) is of the inspections. This question explores how the organisation ensures
requisite quality and accuracy that information management meets widely used AM
and is consistent? practice requirements (eg, s 4.4.6 (a), (c) and (d) of
PAS 55).
Question No. Function Question Maturity Level 0 Maturity Level 1 Maturity Level 2 Maturity Level 3 Maturity Level 4
53 Communication, How does the organisation The organisation has not recognised There is evidence that the pertinent The organisation has determined Two way communication is in place The organisation's process(es) surpass
participation and ensure that pertinent asset the need to formally communicate any asset management information to be pertinent information and relevant between all relevant parties, ensuring the standard required to comply with
consultation management information is asset management information. shared along with those to share it parties. Some effective two way that information is effectively requirements set out in a recognised
effectively communicated to with is being determined. communication is in place but as yet communicated to match the standard.
and from employees and other not all relevant parties are clear on requirements of asset management
stakeholders, including their roles and responsibilities with strategy, plan(s) and process(es). The assessor is advised to note in the
contracted service providers? respect to asset management Pertinent asset information Evidence section why this is the case
information. requirements are regularly reviewed. and the evidence seen.
59 Asset What documentation has the The organisation has not established The organisation is aware of the need The organisation in the process of The organisation has established The organisation's process(es) surpass
Management organisation established to documentation that describes the to put documentation in place and is in documenting its asset management documentation that comprehensively the standard required to comply with
System describe the main elements of main elements of the asset the process of determining how to system and has documentation in describes all the main elements of its requirements set out in a recognised
documentation its asset management system management system. document the main elements of its place that describes some, but not all, asset management system and the standard.
and interactions between asset management system. of the main elements of its asset interactions between them. The
them? management system and their documentation is kept up to date. The assessor is advised to note in the
interaction. Evidence section why this is the case
and the evidence seen.
62 Information What has the organisation The organisation has not considered The organisation is aware of the need The organisation has developed a The organisation has determined what The organisation's process(es) surpass
management done to determine what its what asset management information is to determine in a structured manner structured process to determine what its asset information system should the standard required to comply with
asset management information required. what its asset information system its asset information system should contain in order to support its asset requirements set out in a recognised
system(s) should contain in should contain in order to support its contain in order to support its asset management system. The standard.
order to support its asset asset management system and is in management system and has requirements relate to the whole life
management system? the process of deciding how to do this. commenced implementation of the cycle and cover information originating The assessor is advised to note in the
process. from both internal and external Evidence section why this is the case
sources. and the evidence seen.
63 Information How does the organisation There are no formal controls in place The organisation is aware of the need The organisation has developed a The organisation has effective controls The organisation's process(es) surpass
management maintain its asset management or controls are extremely limited in for effective controls and is in the controls that will ensure the data held in place that ensure the data held is of the standard required to comply with
information system(s) and scope and/or effectiveness. process of developing an appropriate is of the requisite quality and accuracy the requisite quality and accuracy and requirements set out in a recognised
ensure that the data held control process(es). and is consistent and is in the process is consistent. The controls are standard.
within it (them) is of the of implementing them. regularly reviewed and improved
requisite quality and accuracy where necessary. The assessor is advised to note in the
and is consistent? Evidence section why this is the case
and the evidence seen.
Question No. Function Question Score Evidence—Summary User Guidance Why Who Record/documented Information
64 Information How has the organisation's 2 Information requirements are Widely used AM standards need not be prescriptive The organisation's strategic planning team. The The documented process the organisation employs
management ensured its asset management informed by the Asset about the form of the asset management management team that has overall responsibility for to ensure its asset management information system
information system is relevant Management Plan, financial information system, but simply require that the asset asset management. Information management team. aligns with its asset management requirements.
to its needs? and operational requirements. management information system is appropriate to Users of the organisational information systems. Minutes of information systems review meetings
the organisations needs, can be effectively used and involving users.
can supply information which is consistent and of the
requisite quality and accuracy.
69 Risk How has the organisation 2 Activity risk assessment for all Corporate Risk Register Risk management is an important foundation for The top management team in conjunction with the The organisation's risk management framework
management documented process(es) maintenance activities have proactive asset management. Its overall purpose is organisation's senior risk management and/or evidence of specific process(es) and/ or
process(es) and/or procedure(s) for the been assessed, documented to understand the cause, effect and likelihood of representatives. There may also be input from the procedure(s) that deal with risk control mechanisms.
identification and assessment and controls identified. Work adverse events occurring, to optimally manage such organisation's Safety, Health and Environment team. Evidence that the process(es) and/or procedure(s)
of asset and asset management remains to be completed risks to an acceptable level, and to provide an audit Staff who carry out risk identification and are implemented across the business and
related risks throughout the detailing the operational risk of trail for the management of risks. Widely used assessment. maintained. Evidence of agendas and minutes from
asset life cycle? all assets (Plant and Equipment standards require the organisation to have risk management meetings. Evidence of feedback in
Risk Assessments). process(es) and/or procedure(s) in place that set out to process(es) and/or procedure(s) as a result of
how the organisation identifies and assesses asset incident investigation(s). Risk registers and
and asset management related risks. The risks have assessments.
to be considered across the four phases of the asset
lifecycle (eg, para 4.3.3 of PAS 55).
79 Use and How does the organisation 1 Risk assessments are Widely used AM standards require that the output Staff responsible for risk assessment and those The organisations risk management framework. The
maintenance of ensure that the results of risk completed and controls from risk assessments are considered and that responsible for developing and approving resource organisation's resourcing plan(s) and training and
asset risk assessments provide input into identified that inform adequate resource (including staff) and training is and training plan(s). There may also be input from competency plan(s). The organisation should be able
information the identification of adequate competency requirements and identified to match the requirements. It is a further the organisation's Safety, Health and Environment to demonstrate appropriate linkages between the
resources and training and controls for works. Controls requirement that the effects of the control measures team. content of resource plan(s) and training and
competency needs? identified for the completion of are considered, as there may be implications in competency plan(s) to the risk assessments and risk
works forms part of the resources and training required to achieve other control measures that have been developed.
contractor management objectives.
framework and network access
requirements. The end to end
process detailing the
82 Legal and other What procedure does the 2 Legal statutory risk forms part In order for an organisation to comply with its legal, Top management. The organisations regulatory The organisational processes and procedures for
requirements organisation have to identify of the MainPower corporate regulatory, statutory and other asset management team. The organisation's legal team or advisors. The ensuring information of this type is identified, made
and provide access to its legal, risk management framework. requirements, the organisation first needs to ensure management team with overall responsibility for the accessible to those requiring the information and is
regulatory, statutory and other Controls identified are included that it knows what they are (eg, PAS 55 specifies this asset management system. The organisation's health incorporated into asset management strategy and
asset management in Asset Management plans in s 4.4.8). It is necessary to have systematic and and safety team or advisors. The organisation's objectives
requirements, and how is and are implemented within auditable mechanisms in place to identify new and policy making team.
requirements incorporated into the organisations CMMS. changing requirements. Widely used AM standards
the asset management system? also require that requirements are incorporated into
the asset management system (e.g. procedure(s) and
process(es))
Question No. Function Question Maturity Level 0 Maturity Level 1 Maturity Level 2 Maturity Level 3 Maturity Level 4
64 Information How has the organisation's The organisation has not considered The organisation understands the The organisation has developed and is The organisation's asset management The organisation's process(es) surpass
management ensured its asset management the need to determine the relevance need to ensure its asset management implementing a process to ensure its information system aligns with its the standard required to comply with
information system is relevant of its management information information system is relevant to its asset management information system asset management requirements. requirements set out in a recognised
to its needs? system. At present there are major needs and is determining an is relevant to its needs. Gaps between Users can confirm that it is relevant to standard.
gaps between what the information appropriate means by which it will what the information system provides their needs.
system provides and the organisations achieve this. At present there are and the organisations needs have been The assessor is advised to note in the
needs. significant gaps between what the identified and action is being taken to Evidence section why this is the case
information system provides and the close them. and the evidence seen.
organisations needs.
69 Risk How has the organisation The organisation has not considered The organisation is aware of the need The organisation is in the process of Identification and assessment of asset The organisation's process(es) surpass
management documented process(es) the need to document process(es) to document the management of asset documenting the identification and related risk across the asset lifecycle is the standard required to comply with
process(es) and/or procedure(s) for the and/or procedure(s) for the related risk across the asset lifecycle. assessment of asset related risk across fully documented. The organisation requirements set out in a recognised
identification and assessment identification and assessment of asset The organisation has plan(s) to the asset lifecycle but it is incomplete can demonstrate that appropriate standard.
of asset and asset management and asset management related risks formally document all relevant or there are inconsistencies between documented mechanisms are
related risks throughout the throughout the asset life cycle. process(es) and procedure(s) or has approaches and a lack of integration. integrated across life cycle phases and The assessor is advised to note in the
asset life cycle? already commenced this activity. are being consistently applied. Evidence section why this is the case
and the evidence seen.
79 Use and How does the organisation The organisation has not considered The organisation is aware of the need The organisation is in the process Outputs from risk assessments are The organisation's process(es) surpass
maintenance of ensure that the results of risk the need to conduct risk assessments. to consider the results of risk ensuring that outputs of risk consistently and systematically used as the standard required to comply with
asset risk assessments provide input into assessments and effects of risk control assessment are included in developing inputs to develop resources, training requirements set out in a recognised
information the identification of adequate measures to provide input into reviews requirements for resources and and competency requirements. standard.
resources and training and of resources, training and competency training. The implementation is Examples and evidence is available.
competency needs? needs. Current input is typically ad- incomplete and there are gaps and The assessor is advised to note in the
hoc and reactive. inconsistencies. Evidence section why this is the case
and the evidence seen.
82 Legal and other What procedure does the The organisation has not considered The organisation identifies some its The organisation has procedure(s) to Evidence exists to demonstrate that The organisation's process(es) surpass
requirements organisation have to identify the need to identify its legal, legal, regulatory, statutory and other identify its legal, regulatory, statutory the organisation's legal, regulatory, the standard required to comply with
and provide access to its legal, regulatory, statutory and other asset asset management requirements, but and other asset management statutory and other asset management requirements set out in a recognised
regulatory, statutory and other management requirements. this is done in an ad-hoc manner in the requirements, but the information is requirements are identified and kept standard.
asset management absence of a procedure. not kept up to date, inadequate or up to date. Systematic mechanisms
requirements, and how is inconsistently managed. for identifying relevant legal and The assessor is advised to note in the
requirements incorporated into statutory requirements. Evidence section why this is the case
the asset management system? and the evidence seen.
Question No. Function Question Score Evidence—Summary User Guidance Why Who Record/documented Information
88 Life Cycle How does the organisation 2 Process are currently being Life cycle activities are about the implementation of Asset managers, design staff, construction staff and Documented process(es) and procedure(s) which are
Activities establish implement and developed to fully document asset management plan(s) i.e. they are the "doing" project managers from other impacted areas of the relevant to demonstrating the effective management
maintain process(es) for the the addition, acquisition or phase. They need to be done effectively and well in business, e.g. Procurement and control of life cycle activities during asset
implementation of its asset enhancements made to assets. order for asset management to have any practical creation, acquisition, enhancement including design,
management plan(s) and This will including Asset meaning. As a consequence, widely used standards modification, procurement, construction and
control of activities across the Creation, Schedules assigned, (eg, PAS 55 s 4.5.1) require organisations to have in commissioning.
creation, acquisition or asbuilts updated prior to place appropriate process(es) and procedure(s) for
enhancement of assets. This energisation. the implementation of asset management plan(s)
includes design, modification, and control of lifecycle activities. This question
procurement, construction and explores those aspects relevant to asset creation.
commissioning activities?
91 Life Cycle How does the organisation 1 Process and procedures are Having documented process(es) which ensure the Asset managers, operations managers, maintenance Documented procedure for review. Documented
Activities ensure that process(es) and/or currently being documented asset management plan(s) are implemented in managers and project managers from other impacted procedure for audit of process delivery. Records of
procedure(s) for the that detail how Asset accordance with any specified conditions, in a areas of the business previous audits, improvement actions and
implementation of asset Management plans are manner consistent with the asset management documented confirmation that actions have been
management plan(s) and implemented. Individual asset policy, strategy and objectives and in such a way that carried out.
control of activities during management plans detail cost, risk and asset system performance are
maintenance (and inspection) inspections, activities and the appropriately controlled is critical. They are an
of assets are sufficient to required standard. Cost, risk essential part of turning intention into action (eg, as
ensure activities are carried out and performance is measured required by PAS 55 s 4.5.1).
under specified conditions, are against pre-populated and
consistent with asset agreed rate cards. The
management strategy and implementation of rate cards
control cost, risk and area also form part of the
performance? CMMS upgrade.
95 Performance and How does the organisation 1 Overall performance of the The Control Room was Widely used AM standards require that organisations A broad cross-section of the people involved in the Functional policy and/or strategy documents for
condition measure the performance and system is measured via SAIDI, observed measuring the real- establish implement and maintain procedure(s) to organisation's asset-related activities from data input performance or condition monitoring and
monitoring condition of its assets? SAIFI and other performance time performance of assets. monitor and measure the performance and/or to decision-makers, i.e. an end-to end assessment. measurement. The organisation's performance
metric documented in the Field staff use cellular based condition of assets and asset systems. They further This should include contactors and other relevant monitoring frameworks, balanced scorecards etc.
regulatory AMP. The data capture of asset condition. set out requirements in some detail for reactive and third parties as appropriate. Evidence of the reviews of any appropriate
performance of the approach proactive monitoring, and leading/lagging performance indicators and the action lists resulting
to asset management remains performance indicators together with the monitoring from these reviews. Reports and trend analysis using
to be monitored through or results to provide input to corrective actions and performance and condition information. Evidence of
condition assessments made continual improvement. There is an expectation that the use of performance and condition information
against criticality. performance and condition monitoring will provide shaping improvements and supporting asset
input to improving asset management strategy, management strategy, objectives and plan(s).
objectives and plan(s).
99 Investigation of How does the organisation 3 Asset failures are investigated Widely used AM standards require that the The organisation's safety and environment Process(es) and procedure(s) for the handling,
asset-related ensure responsibility and the depending on criticality organisation establishes implements and maintains management team. The team with overall investigation and mitigation of asset-related failures,
failures, incidents authority for the handling, including operational incidents. process(es) for the handling and investigation of responsibility for the management of the assets. incidents and emergency situations and non
and investigation and mitigation of Roles and responsibilities are failures incidents and non-conformities for assets and People who have appointed roles within the asset- conformances. Documentation of assigned
nonconformities asset-related failures, incidents defined including the sets down a number of expectations. Specifically this related investigation procedure, from those who responsibilities and authority to employees. Job
and emergency situations and implementation of an question examines the requirement to define clearly carry out the investigations to senior management Descriptions, Audit reports. Common
non conformances is clear, organisational wide incident responsibilities and authorities for these activities, who review the recommendations. Operational communication systems i.e. all Job Descriptions on
unambiguous, understood and reporting, management and and communicate these unambiguously to relevant controllers responsible for managing the asset base Internet etc.
communicated? investigation system people including external stakeholders if appropriate. under fault conditions and maintaining services to
consumers. Contractors and other third parties as
appropriate.
Question No. Function Question Maturity Level 0 Maturity Level 1 Maturity Level 2 Maturity Level 3 Maturity Level 4
88 Life Cycle How does the organisation The organisation does not have The organisation is aware of the need The organisation is in the process of Effective process(es) and procedure(s) The organisation's process(es) surpass
Activities establish implement and process(es) in place to manage and to have process(es) and procedure(s) putting in place process(es) and are in place to manage and control the the standard required to comply with
maintain process(es) for the control the implementation of asset in place to manage and control the procedure(s) to manage and control implementation of asset management requirements set out in a recognised
implementation of its asset management plan(s) during activities implementation of asset management the implementation of asset plan(s) during activities related to standard.
management plan(s) and related to asset creation including plan(s) during activities related to management plan(s) during activities asset creation including design,
control of activities across the design, modification, procurement, asset creation including design, related to asset creation including modification, procurement, The assessor is advised to note in the
creation, acquisition or construction and commissioning. modification, procurement, design, modification, procurement, construction and commissioning. Evidence section why this is the case
enhancement of assets. This construction and commissioning but construction and commissioning. Gaps and the evidence seen.
includes design, modification, currently do not have these in place and inconsistencies are being
procurement, construction and (note: procedure(s) may exist but they addressed.
commissioning activities? are inconsistent/incomplete).
91 Life Cycle How does the organisation The organisation does not have The organisation is aware of the need The organisation is in the process of The organisation has in place The organisation's process(es) surpass
Activities ensure that process(es) and/or process(es)/procedure(s) in place to to have process(es) and procedure(s) putting in place process(es) and process(es) and procedure(s) to the standard required to comply with
procedure(s) for the control or manage the implementation in place to manage and control the procedure(s) to manage and control manage and control the requirements set out in a recognised
implementation of asset of asset management plan(s) during implementation of asset management the implementation of asset implementation of asset management standard.
management plan(s) and this life cycle phase. plan(s) during this life cycle phase but management plan(s) during this life plan(s) during this life cycle phase.
control of activities during currently do not have these in place cycle phase. They include a process for They include a process, which is itself The assessor is advised to note in the
maintenance (and inspection) and/or there is no mechanism for confirming the regularly reviewed to ensure it is Evidence section why this is the case
of assets are sufficient to confirming they are effective and process(es)/procedure(s) are effective effective, for confirming the and the evidence seen.
ensure activities are carried out where needed modifying them. and if necessary carrying out process(es)/ procedure(s) are effective
under specified conditions, are modifications. and if necessary carrying out
consistent with asset modifications.
management strategy and
control cost, risk and
performance?
95 Performance and How does the organisation The organisation has not considered The organisation recognises the need The organisation is developing Consistent asset performance The organisation's process(es) surpass
condition measure the performance and how to monitor the performance and for monitoring asset performance but coherent asset performance monitoring linked to asset the standard required to comply with
monitoring condition of its assets? condition of its assets. has not developed a coherent monitoring linked to asset management objectives is in place and requirements set out in a recognised
approach. Measures are incomplete, management objectives. Reactive and universally used including reactive and standard.
predominantly reactive and lagging. proactive measures are in place. Use is proactive measures. Data quality
There is no linkage to asset being made of leading indicators and management and review process are The assessor is advised to note in the
management objectives. analysis. Gaps and inconsistencies appropriate. Evidence of leading Evidence section why this is the case
remain. indicators and analysis. and the evidence seen.
99 Investigation of How does the organisation The organisation has not considered The organisation understands the The organisation are in the process of The organisation have defined the The organisation's process(es) surpass
asset-related ensure responsibility and the the need to define the appropriate requirements and is in the process of defining the responsibilities and appropriate responsibilities and the standard required to comply with
failures, incidents authority for the handling, responsibilities and the authorities. determining how to define them. authorities with evidence. authorities and evidence is available to requirements set out in a recognised
and investigation and mitigation of Alternatively there are some gaps or show that these are applied across the standard.
nonconformities asset-related failures, incidents inconsistencies in the identified business and kept up to date.
and emergency situations and responsibilities/authorities. The assessor is advised to note in the
non conformances is clear, Evidence section why this is the case
unambiguous, understood and and the evidence seen.
communicated?
Question No. Function Question Score Evidence—Summary User Guidance Why Who Record/documented Information
105 Audit What has the organisation 2 There is no system in place that This question seeks to explore what the organisation The management team responsible for its asset The organisation's asset-related audit procedure(s).
done to establish procedure(s) actively audits asset has done to comply with the standard practice AM management procedure(s). The team with overall The organisation's methodology(s) by which it
for the audit of its asset management process for audit requirements (eg, the associated requirements responsibility for the management of the assets. determined the scope and frequency of the audits
management system efficacy and implementation. of PAS 55 s 4.6.4 and its linkages to s 4.7). Audit teams, together with key staff responsible for and the criteria by which it identified the appropriate
(process(es))? asset management. For example, Asset Management audit personnel. Audit schedules, reports etc.
Director, Engineering Director. People with Evidence of the procedure(s) by which the audit
responsibility for carrying out risk assessments results are presented, together with any subsequent
communications. The risk assessment schedule or
risk registers.
109 Corrective & How does the organisation 2 Incident investigations and Having investigated asset related failures, incidents The management team responsible for its asset Analysis records, meeting notes and minutes,
Preventative instigate appropriate corrective corrective actions are and non-conformances, and taken action to mitigate management procedure(s). The team with overall modification records. Asset management plan(s),
action and/or preventive actions to undertaken in accordance with their consequences, an organisation is required to responsibility for the management of the assets. investigation reports, audit reports, improvement
eliminate or prevent the causes the Incident Reporting and implement preventative and corrective actions to Audit and incident investigation teams. Staff programmes and projects. Recorded changes to
of identified poor performance Management operating address root causes. Incident and failure responsible for planning and managing corrective asset management procedure(s) and process(es).
and non conformance? standard. investigations are only useful if appropriate actions and preventive actions. Condition and performance reviews. Maintenance
are taken as a result to assess changes to a reviews
businesses risk profile and ensure that appropriate
arrangements are in place should a recurrence of the
incident happen. Widely used AM standards also
require that necessary changes arising from
preventive or corrective action are made to the asset
management system.
113 Continual How does the organisation 2 All maintenance activities are Widely used AM standards have requirements to The top management of the organisation. The Records showing systematic exploration of
Improvement achieve continual improvement documented, risk assessed and establish, implement and maintain manager/team responsible for managing the improvement. Evidence of new techniques being
in the optimal combination of costed in terms of time, process(es)/procedure(s) for identifying, assessing, organisation's asset management system, including explored and implemented. Changes in procedure(s)
costs, asset related risks and materials, plant and equipment prioritising and implementing actions to achieve its continual improvement. Managers responsible for and process(es) reflecting improved use of
the performance and condition (Rate cards). Rate cards are continual improvement. Specifically there is a policy development and implementation. optimisation tools/techniques and available
of assets and asset systems benchmarked against perceived requirement to demonstrate continual improvement information. Evidence of working parties and
across the whole life cycle? industry standards. All works in optimisation of cost risk and research.
are pre-costed using the rate performance/condition of assets across the life cycle.
card and maintenance activities This question explores an organisation's capabilities
are assessed against planned in this area—looking for systematic improvement
and actual costs mechanisms rather that reviews and audit (which are
separately examined).
115 Continual How does the organisation 2 By way of industry forums, One important aspect of continual improvement is The top management of the organisation. The Research and development projects and records,
Improvement seek and acquire knowledge conferences and technology where an organisation looks beyond its existing manager/team responsible for managing the benchmarking and participation knowledge exchange
about new asset management presentations and collaboration boundaries and knowledge base to look at what 'new organisation's asset management system, including professional forums. Evidence of correspondence
related technology and with other EDBs. things are on the market'. These new things can its continual improvement. People who monitor the relating to knowledge acquisition. Examples of
practices, and evaluate their include equipment, process(es), tools, etc. An various items that require monitoring for 'change'. change implementation and evaluation of new tools,
potential benefit to the organisation which does this (eg, by the PAS 55 s 4.6 People that implement changes to the organisation's and techniques linked to asset management strategy
organisation? standards) will be able to demonstrate that it policy, strategy, etc. People within an organisation and objectives.
continually seeks to expand its knowledge of all with responsibility for investigating, evaluating,
things affecting its asset management approach and recommending and implementing new tools and
capabilities. The organisation will be able to techniques, etc.
demonstrate that it identifies any such opportunities
to improve, evaluates them for suitability to its own
organisation and implements them as appropriate.
This question explores an organisation's approach to
this activity.
Question No. Function Question Maturity Level 0 Maturity Level 1 Maturity Level 2 Maturity Level 3 Maturity Level 4
105 Audit What has the organisation The organisation has not recognised The organisation understands the The organisation is establishing its The organisation can demonstrate that The organisation's process(es) surpass
done to establish procedure(s) the need to establish procedure(s) for need for audit procedure(s) and is audit procedure(s) but they do not yet its audit procedure(s) cover all the the standard required to comply with
for the audit of its asset the audit of its asset management determining the appropriate scope, cover all the appropriate asset-related appropriate asset-related activities and requirements set out in a recognised
management system system. frequency and methodology(s). activities. the associated reporting of audit standard.
(process(es))? results. Audits are to an appropriate
level of detail and consistently The assessor is advised to note in the
managed. Evidence section why this is the case
and the evidence seen.
109 Corrective & How does the organisation The organisation does not recognise The organisation recognises the need The need is recognized for systematic Mechanisms are consistently in place The organisation's process(es) surpass
Preventative instigate appropriate corrective the need to have systematic to have systematic approaches to instigation of preventive and and effective for the systematic the standard required to comply with
action and/or preventive actions to approaches to instigating corrective or instigating corrective or preventive corrective actions to address root instigation of preventive and requirements set out in a recognised
eliminate or prevent the causes preventive actions. actions. There is ad-hoc causes of non compliance or incidents corrective actions to address root standard.
of identified poor performance implementation for corrective actions identified by investigations, causes of non compliance or incidents
and non conformance? to address failures of assets but not compliance evaluation or audit. It is identified by investigations, The assessor is advised to note in the
the asset management system. only partially or inconsistently in place. compliance evaluation or audit. Evidence section why this is the case
and the evidence seen.
113 Continual How does the organisation The organisation does not consider A Continual Improvement ethos is Continuous improvement process(es) There is evidence to show that The organisation's process(es) surpass
Improvement achieve continual improvement continual improvement of these recognised as beneficial, however it are set out and include consideration continuous improvement process(es) the standard required to comply with
in the optimal combination of factors to be a requirement, or has not has just been started, and or covers of cost risk, performance and which include consideration of cost requirements set out in a recognised
costs, asset related risks and considered the issue. partially the asset drivers. condition for assets managed across risk, performance and condition for standard.
the performance and condition the whole life cycle but it is not yet assets managed across the whole life
of assets and asset systems being systematically applied. cycle are being systematically applied. The assessor is advised to note in the
across the whole life cycle? Evidence section why this is the case
and the evidence seen.
115 Continual How does the organisation The organisation makes no attempt to The organisation is inward looking, The organisation has initiated asset The organisation actively engages The organisation's process(es) surpass
Improvement seek and acquire knowledge seek knowledge about new asset however it recognises that asset management communication within internally and externally with other the standard required to comply with
about new asset management management related technology or management is not sector specific and sector to share and, or identify 'new' asset management practitioners, requirements set out in a recognised
related technology and practices. other sectors have developed good to sector asset management practices professional bodies and relevant standard.
practices, and evaluate their practice and new ideas that could and seeks to evaluate them. conferences. Actively investigates and
potential benefit to the apply. Ad-hoc approach. evaluates new practices and evolves its The assessor is advised to note in the
organisation? asset management activities using Evidence section why this is the case
appropriate developments. and the evidence seen.