Section 11: Acute Pain Services: Edited by
Section 11: Acute Pain Services: Edited by
Section 11: Acute Pain Services: Edited by
Edited by
Dr Andrew Vickers
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Best practice: The introduction of an APS into a hospital leads to improved knowledge, improved regular
assessment of patients’ pain and to the safe implementation of multi-modal pain management
strategies.1,2,6,9
research evidence
or authoritative
opinion However, educational efforts to bring about sustained changes in practice have been slow, for
patients outside the APS immediate sphere of influence.3,7
Proposed 100% pre-registration house officers should have attended a pain management induction
standard or target tutorial.
for best practice 66% other ward based surgical staff should have attended a pain management tutorial in the
last 3 years.
100% junior surgical staff should have had the opportunity to attend.
100% trained nurses on surgical wards should have received pain management training in the
last 3 years.
A target of 66% trained nurses on wards where epidurals are used should have attended
training in the care of patients with epidurals in the last 3 years.
100% trained nurses should have had the opportunity to attend.
100% trained nurses should have had the opportunity to complete the questionnaire in the last
3 years.
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Suggested data to Training attended by ward staff, A&E staff, out-patients departments such as fracture clinic,
be collected endoscopy and radiography/imaging.
Type of training (in-service training day, training package for private study, informal ward based
tutorial, APS ward round) and subjects covered (PCA, PONV, epidural, entonox, regional blocks,
intrathecal opioids, wound infiltration devices, IV bolus, SC algorithms, analgesia ladder).
References 1 Gould TH et al. Policy for controlling pain after surgery: effect of sequential changes in management.
Br Med J 1992;3305:1187–1193.
2 Mackintosh C, Bowles S. Evaluation of a nurse-led Acute Pain Service. Can clinical Nurse Specialists
make a difference? J Adv Nurs 1997;225:30–37.
3 Coulling S. Nurses and doctors knowledge of pain after surgery. Nursing Standard 2005;119(34):41–49
4 Twycross A. Educating nurses about pain management: the way forward. J Clin Nurs
2002;111(6):705–714.
5 Tong-Khee T et al. Pre-registration house officers: what do they know about pain management? Acute
Pain 1999;22(3):115–121.
6 Ravaud P et al. Randomised clinical trial to assess the effect of an educational programme designed to
improve nurses’ assessment and recording of post-operative pain. Br J Surg 2004;991(6):692–698.
7 Mann E, Redwood S. Improving pain management: Breaking down the invisible barrier. Br J Nurs
2000;99(19):2067.
8 Medical Devices Agency. Infusion systems. MDA, London 1995.
9 Duncan K, Pozehl B. Effects of individual performance feedback on nurses’ adherence to pain
management clinical guidelines. Outcomes Management for Nursing Practice 2001;55(2):57–62.
10 McCaffery M, Robinson E. Your patient is in pain – Here’s how you respond. Nursing 2002;332(10):36–47.
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Why do this Successful acute pain management depends on many factors. One is the understanding by
patients of the importance of pain relief, especially following major surgery. Another is
explaining the problems that can arise if pain relief is not effective, the different types of pain
audit?
relief available and the importance of taking regular analgesia.
Best practice: Preoperative education improves patient or carer knowledge of pain and encourages a more
positive attitude towards pain relief.1 On the other hand one study examining preoperative
information and patient controlled analgesia (PCA) has shown patients were better informed
research evidence
about PCA than the control group but there was no effect on pain relief.2
or authoritative
opinion
Information regarding pain relief in hospital is available from general and specialist national
bodies and from many local hospital acute pain services.3,4
The hospital Patient Information Group or equivalent should check locally developed leaflets
before the final draft. This is to ensure the use of plain English and answer frequently asked
questions.
Information regarding pain relief can be given to patients in pre-assessment and antenatal clinics.
Patient information leaflets are sent out to patients with their admission details. This gives them
time to assimilate the information and allows time to answer any queries. This has been shown
to be more effective than displaying leaflets.5
Suggested data to Audit acute pain service (APS) information leaflets are sent to all elective surgical patients.
be collected Periodic audits to check distribution is continuing from admissions office.
Audit nurses’ knowledge of leaflets, location and contents.
Periodic audit of availability of leaflets on surgical wards.
Collection of data by anaesthetists and nurses by asking patients if they received information
about pain management.
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Common reasons Failure of admissions personnel to include information leaflets in admission packs.
for failure to Inability to determine type of analgesia to be used, e.g. coagulation status.
reach standards Failure to inform patients requiring unplanned surgery of pain management options because of
time limits.
Lack of information regarding nature of emergency surgery.
Some patients may receive information but fail to understand the information given.
Some patients are too ill and there is no time to give information.
Language difficulties.
Some patients will never comprehend information or wish to.
References 1 Australia and New Zealand College of Anaesthetists and Faculty of Pain Medicine. Acute Pain
Management: scientific evidence (2nd Edn). ANZCA, Australia 2005 (see:
www.anzca.edu.au/publications/acutepain.pdf).
2 Chumbley GM et al. Pre-operative information and patient-controlled analgesia: much ado about
nothing. Anaesthesia 2004;559(4):354–358.
3 Royal College of Anaesthetists and the Association of Anaesthetists of Great Britain and Ireland.
Epidurals for pain relief after surgery. RCoA and AAGBI, London 2004 (see:
www.rcoa.ac.uk/index.asp?PageID=626).
4 Obstetric Anaesthetists’ Association. Pain relief in labour. OAA, London August 2003 (see:
www.oaa.anaes.ac.uk).
5 Ley P. Communicating with patients. Chapman & Hall, London 1988.
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Why do this The overall incidence of severe pain after surgery reported in the literature is 11%. Effective
pain management affects morbidity and duration of hospital stay.1 Effective pain management in
the peri and postoperative period helps to ensure the best outcome for the patient and
audit?
prevents unnecessary distress. This audit identifies the pain score upon waking and the time
taken to achieve a pain score of below 4 on a 0–10 Visual Analogue Score (VAS).
Best practice: Effective pain management is fundamental to the quality of care received by patients.
Preventive analgesia rather than pre-emptive analgesia has an effect on postoperative pain.2 No
patient should return to the ward in uncontrolled pain where problems will escalate. This may
research evidence
be defined as a pain score of 4 or more on a VAS.3 Evaluate, treat and re-evaluate frequently,
or authoritative
e.g. every 15 min initially.4
opinion
Suggested % patients arriving in the recovery room following surgery with a pain score on first waking less
indicators than 4 (0–10 VAS).
% patients in the recovery room who have a pain score of 4 or more 30 min after first waking.
Proposed 100% patients have a pain score of < 4 on first waking in the recovery room after surgery.
standard or target 100% patients should have a pain score of < 4 within 30 min of first waking in the recovery
for best practice room.
100% of patients should have regular and breakthrough analgesia and anti-emetics prescribed
prior to discharge.
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Common reasons Failure by anaesthetist to judge the need for analgesia correctly.
for failure to Failed local or regional block.
reach standards Workload in recovery room.
Lack of recovery room protocol for nurse administered IV opiates.
Failure to identify patients with long-term opioid exposure preoperatively.
Failure of staff to appreciate importance of need to manage pain effectively and pro-actively.
References 1 Dolin SJ, Cashman JN, Bland JM. Effectiveness of acute postoperative pain management: Evidence from
published data. Br J Anaesth 2002;889(3):409–423.
2 Australia and New Zealand College of Anaesthetists and Faculty of Pain Medicine. Acute Pain
Management: scientific evidence (2nd Edn). ANZCA, Australia 2005 (see:
www.anzca.edu.au/publications/acutepain.pdf).
3 American Pain Society Quality of Care Committee. Quality improvement guidelines for the treatment
of acute pain and cancer pain. J Am Med Assoc 1995;2274:1874–1880.
4 European Society of Regional Anaesthesia and Pain Therapy. Postoperative pain management – Good
clinical practice. General recommendations and principles for successful pain management. ESRA
2006 (see www.esraeurope.org/postoperative.html).
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Scoring levels of pain is only one component of a very wide range of quality assurance methods
that ultimately will save time and effort for staff, avoid expensive legal cases for trusts and most
importantly facilitate the best analgesia for our patients.
The availability and use of documentary systems within acute pain services is an excellent topic
for audit.
Best practice: Effective and safe acute pain services will be able to demonstrate:
research evidence local treatment protocols defining observations required
or authoritative maintenance of equipment
opinion appropriate documentation for charting observations
completion of documentation (leads to improved pain control)1
competency of staff
patient information
evidence of reporting, analysing and preventing adverse incidents.
These are all requirements of the Clinical Negligence Scheme for Trusts2 and incorporate good
medical practice.3
Suggested Protocols
Protocols should be specific to the techniques used and based on the highest level of recent
evidence that is available.1 The protocols should be dated and have a date for review. There
indicators
should be an agreed and unique formal arrangement for recording the directions of the
anaesthetist (e.g. minimum acceptable blood pressure) together with contingency
recommendations for action.
Charts
Clinical data for pain and analgesia and its side effects may be integrated with other
observations to avoid duplication but the directions must be explicit. The type and frequency of
observations required should be clearly stated. Pain scores should be appropriate to patient
culture, language and development and take into account cognitive and emotional states.1
Other documents
A clear, concise operating manual should be available for each piece of equipment that is used
(can this be easily located?).
Adhesive labels and order sheets may be helpful to guide prescription and avoid prescribing
errors (are these available?).
Written information can assist patients in understanding postoperative analgesia – there should
be evidence that these have been used (ask the patients).
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Ward staff should be able to demonstrate training and competence with the techniques (have
they got training certificates?).
There should be evidence of and documentation of action regarding adverse incident reports
(ask the team leader).
Proposed Audit should confirm that all of these audit standards are met.
standard or target It is difficult to justify support for services that do not strive towards this goal.
for best practice
References 1 Australia and New Zealand College of Anaesthetists and Faculty of Pain Medicine. Acute Pain
Management: scientific evidence (2nd Edn). ANZCA, Australia 2005 (see:
www.anzca.edu.au/publications/acutepain.pdf).
2 Clinical Negligence Scheme for Trusts (CNST) (see: www.nhsla.com/Claims/Schemes/CNST/).
3 General Medical Council. Good medical practice. GMC, London 2001 (see: www.gmc-uk.org).
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Why do this Effective pain management is important for clinical and humanitarian reasons.1,2 Humanitarian
pain relief is important for patient comfort and for the reduction in postoperative psychological
stress. Poorly managed postoperative pain is associated with morbidity in many physiological
audit?
systems leading to increased morbidity, to a need for critical care support and in some instances
death.2 Analgesia fails in many patients despite the use of modern techniques.
Best practice: The use of modern methods of pain relief such as patient controlled analgesia (PCA) and
epidural infusions have been shown to be effective and safe when used under the supervision
of an Acute Pain Team.2 Patient controlled analgesia achieves humanitarian pain relief objectives
research evidence
in the majority of appropriate cases but does not confer any protection against postoperative
or authoritative
morbidity. Epidural analgesia has been demonstrated to decrease perioperative morbidity
opinion
particularly in high risk patients.3–5
Suggested data to Pain scores based upon ‘pain at rest’ and on movement/coughing.
be collected Frequency of analgesia failure.
Duration of analgesia failure.
Reasons for analgesia failure.
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References 1 Dolin S et al. Effectiveness of acute postoperative pain management: 1. Evidence from published data.
Br J Anaesth 2002;889:409–423.
2 The Royal College of Surgeons of England and the College of Anaesthetists. Commission on the
provision of surgical services. Reports of the working party on pain after surgery. RCS, London 1990.
3 Royal College of Anaesthetists, Royal College of Nursing, Association of Anaesthetists of Great Britain
and Ireland, British Pain Society and European Society of Regional Anaesthesia and Pain Therapy.
Good practice in the management of continuous epidural analgesia in the hospital setting. RCoA,
London 2004 (see: www.rcoa.ac.uk/docs/Epid-Analg.pdf).
4 Holt K, Kehlet H. Effect of postoperative epidural analgesia on surgical outcome. Minerva Anaesthesiol
2002;668(4):157–161.
5 Wheatley RG, Schug SA, Watson D. Safety and efficacy of postoperative epidural analgesia.
Br J Anaesth 2001;887(1):47–61.
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Why do this Modern pain management techniques such as patient controlled analgesia and epidural infusions
are associated with well known risks and complications. Common complications such as
epidural-induced hypotension need to be well managed in order to avoid associated morbidity.
audit?
Basic organisational approaches need to be in place to ensure adequate monitoring and
supervision of these patients. Rare complications, for example epidural haematoma, need to be
investigated, treated and reported.
Best practice: The requirements for the safe use of these techniques have been clearly outlined in the 1990
‘Pain after surgery’ document and much of this guidance remains valid.1 The 2004 document
from the Royal College of Anaesthetists, British Pain Society and others gives further guidance
research evidence
Suggested Existence of structure and resources for Acute Pain Services (APS).
indicators Presence of and compliance with technique specific protocols.
Use of appropriate monitoring and frequency/effectiveness of nursing observations.
Collation of adverse events and review of possible contributory factors.
Proposed APS in every hospital with one whole time equivalent (WTE) pain nurse per 250 patients and a
standard or target minimum of one consultant session per week for acute pain.
for best practice Protocols and monitoring that are in line with current recommendations.
100% recognition and review of adverse events.
Monitoring in place in all cases. Observations performed in line with protocols and appropriate
measures taken.
Suggested data to Review of service provisions and protocols against national guidelines.
be collected Use of monitoring.
Frequency and accuracy of nursing observations.
Collate adverse critical incidents particularly major and minor neurological complications,
cardiovascular collapse and opioid induced respiratory depression – Report these to National
Patient Safety Agency and via the National Confidential Acute Pain Critical Incident Audit
(NCAPCIA – see www.ncapcia.org.uk).
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References 1 The Royal College of Surgeons of England and the College of Anaesthetists. Commission on the
provision of surgical services. Reports of the working party on pain after surgery. RCS, London 1990.
2 Royal College of Anaesthetists, Royal College of Nursing, Association of Anaesthetists of Great Britain
and Ireland, British Pain Society and European Society of Regional Anaesthesia and Pain Therapy.
Good practice in the management of continuous epidural analgesia in the hospital setting. RCoA,
London 2004 (see: www.rcoa.ac.uk/docs/Epid-Analg.pdf).
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Why do this Effective analgesia is capable of modifying many of the pathophysiological responses to injury,
thereby assisting recovery.1 All patients should have the benefits of effective pain management.
Anaesthetists and the Acute Pain Service (APS) are closely involved in the management of
audit?
patients with pain after surgery. Acute pain, however, occurs in many other situations including
trauma (A&E, orthopaedic ward), ischaemic limbs and pancreatitis (surgical ward), acute back
pain (orthopaedic ward), and painful procedures (medical and surgical wards, radiology). Many
different departments and specialties will be involved in this broad group, and it may be a
challenge to recruit the interest and enthusiasm of these professionals to collect data, apply
these standards and introduce corrective measures.
Best practice: Regular assessment of pain leads to improved acute pain management.1 Staffing levels, their
knowledge and skills, and the availability of drugs and equipment should be sufficient to provide
safe and effective pain relief for patients with non-surgical acute pain to the same standard as
research evidence
for patients with postoperative pain. The provision of guidelines may be helpful in this situation.2
or authoritative
There should be a uniform pain scoring system throughout the hospital.
opinion
% patients with painful conditions who have a completed record of pain scores.
% of patients who score moderate or severe pain on more than one consecutive assessment.
Suggested
indicators
% of patients with moderate or severe pain who receive analgesia within 15 min of assessment.
% of medical and nursing staff who have received education and training in the management of
acute pain in the past 12 months.
% of wards and clinical departments with current guidelines for managing acute pain relevant to
their particular areas.
Proposed The same standards applied locally to postoperative patients should be the target here too.
standard or target The following are suggested:
for best practice 100% patients with acute pain should have a completed record of pain scores.
< 10% patients should have an unacceptable peak or average pain score.
Of patients with an unacceptable score, 100% should receive treatment within 15 min of the
score being documented.
> 95% patients requiring treatment should have a reduced pain score within 30 min of
treatment. This should be documented on the chart.
95% of staff should have received training within the past 12 months.
100% of clinical areas should have current relevant guidelines for managing acute pain.
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Suggested data to Appropriate data to assess the standards recommended above need to be collected.
be collected Continuous collection of data may be unworkable.
Specific clinical areas (e.g. A&E) or particular groups of patients (e.g. patients with fractured neck
of femur prior to surgery) should be targeted periodically with the intention of covering all
areas within a period of 2 years.
Common reasons A belief that pain is always easy to manage and does not require regular reappraisal.
for failure to Reluctance to consider pain score as ‘vital sign’.
reach standards Fears of addiction and toxicity.
Low patient expectations.
References 1 Australia and New Zealand College of Anaesthetists and Faculty of Pain Medicine. Acute Pain
Management: scientific evidence (2nd Edn). ANZCA, Australia 2005 (see:
www.anzca.edu.au/publications/acutepain.pdf).
2 Royal College of Anaesthetists, Royal College of Nursing, Association of Anaesthetists of Great Britain
and Ireland, British Pain Society and European Society of Regional Anaesthesia and Pain Therapy.
Good practice in the management of continuous epidural analgesia in the hospital setting. RCoA,
London 2004 (see: www.rcoa.ac.uk/docs/Epid-Analg.pdf).
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Best practice: Satisfaction ratings are subjective and cannot be evaluated in an objective way.2 Patients have
been found to be satisfied with overall pain relief despite severe pain in the previous 24 h; they
expect pain postoperatively and accept it.4
research evidence
or authoritative
opinion The Picker Institute has used surveys of satisfaction since 1987 in USA and 1994 in UK. They
measure patient experience rather than satisfaction. Pain management is included in one of the
eight dimensions measured. The questionnaire can be used for in-patients, out-patients,
maternity and A&E departments.4
Suggested % patients followed up regarding the management of postoperative pain. This should include
indicators day cases and in-patients.
% patients satisfied with the information they received about postoperative pain and proposed
pain control method.
% who feel that the hospital staff did everything they could to control pain.
% patients who would choose an alternative method of pain relief if they were to need further
surgery.
Proposed 100% of patients within an audit period should have follow up.
standard or target 100% of day cases should be followed up.
for best practice 100% of patients were given information or explanations about pain control.
100% patients feel that hospital staff did everything they could to control pain.
< 10% patients should opt for an alternative method of pain relief.
Suggested data to Telephone audit of all day cases 24 h following discharge home.5
be collected Postal questionnaires to be completed at home using a Likert type scale.2
Picker Institute questionnaires of experience data.4
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References 1 Carr E. Talking on the telephone with people who have experienced pain in hospital: clinical audit or
research? J Adv Nurs 1999;228(1):194–200.
2 Idvall E, Hamrin E, Mitra U. Development of an instrument to measure strategic and clinical quality
indicators in post-operative pain management. J Adv Nurs 2002;337(6):532–540.
3 Idvall E. Post-operative patients in severe pain but satisfied with pain relief. J Clin Nurs
2002;111(6):841–842.
4 Picker Institute (see: www.pickereurope.org/).
5 Whelan CT, Jin L, Meltzer D. Pain and satisfaction with pain control in hospitalised patients. Arch Int
Med 2004;1164(2):175–180.
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Best practice: Effective management of acute pain in patients with substance abuse disorder may be complex.
There is a need to provide effective analgesia and to prevent withdrawal as well as dealing with
possible psychiatric disorders and social problems. A team approach is essential. Appropriate
research evidence
education and written guidance are vital. Many patients will be known to local community drug
or authoritative
teams (CDT) and street addicts may accept referral to such services. Close liaison with the
opinion
CDT and primary care is essential to ensure continuity of care.
Suggested Local guidelines for managing acute pain in drug addicted patients.
indicators Local guidelines for the management of such patients on discharge including liaison with the
CDT and GP (to include contact numbers).
Availability on all wards of the Department of Health Guidelines on clinical management of drug
misuse and dependence.3
Guidance for the management of withdrawal.
Guidance for the management of overdose.
Guidance for the management of recovering patients.
Education programme for medical and nursing staff to include the drugs used to manage
addictions, e.g. methadone, Subutex (buprenorphine) and naltrexone.
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Why do this Continuous epidural analgesia can offer excellent pain control following, for example, major
intra-abdominal or intra-thoracic surgery. Serious complications can be associated with this
technique. Analysis of what is known of such events suggests that a ‘systems failure’ is often a
audit?
major factor. The publication in 2004 of guidelines for good practice by the RCoA and other
bodies1 provided Acute Pain Services with a strong foundation for the safe management of this
invasive technique.
Best practice: The RCoA publication Good practice in the management of continuous epidural analgesia in the
hospital setting described the requirements for good practice under the headings of patient
selection and consent, personnel and staffing levels, wards and nursing areas, technique for
research evidence
catheter insertion, equipment for continuous epidural analgesia, drugs for continuous epidural
or authoritative
analgesia, monitoring of patients, documentation, guidelines and protocols, audit, and education.1
opinion
Suggested Availability for all healthcare staff who are directly involved in acute pain management of the
RCoA publication Good practice in the management of continuous epidural analgesia in the hospital
setting.1
indicators
Compliance with the recommendations for good practice. Some of these recommendations
can be considered mandatory but many are advisory and can be adapted for local practice.
Suggested data to Observation of the clinical process of managing epidural analgesia to include, for example, the
insertion of the epidural catheter, the availability of appropriate staff, the availability of suitable
drugs etc.
be collected
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References 1 Royal College of Anaesthetists, Royal College of Nursing, Association of Anaesthetists of Great Britain
and Ireland, British Pain Society and European Society of Regional Anaesthesia and Pain Therapy.
Good practice in the management of continuous epidural analgesia in the hospital setting. RCoA,
London 2004 (see: www.rcoa.ac.uk/docs/Epid-Analg.pdf).
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