A Pareto Chart Is Used For
A Pareto Chart Is Used For
A Pareto Chart is a special form of a bar graph and is used to display the relative
importance of problems or conditions.
1. Focusing on critical issues by ranking them in terms of importance and frequency (example:
Which course causes the most difficulty for students?; which problem with Product X is most
significant to our customers?)
2. Prioritizing problems or causes to efficiently initiate problem solving (example: Which discipline
problems should be tackled first? or, What is the most frequent complaint by parents regarding the
school?; solution of what production problem will improve quality most?)
3. Analyzing problems or causes by different groupings of data (e.g., by program, by teacher, by
school building; by machine, by team)
4. Analyzing the before and after impact of changes made in a process (example: What is the most
common complaint of parents before and after the new principal was hired?; has the initiation of a
quality improvement program reduced the number of defectives?)
1. Determine the categories of problems or causes to be compared. Begin by organizing the problems
or causes into a narrowed down list of categories (usually 8 or less).
2. Select a Standard Unit of Measurement and the Time Period to be studied. It could be a measure
of how often something occurs (defects, errors, tardies, cost overruns, etc.); frequencies of reasons
cited in surveys as the cause of a certain problem; or a specific measurement of volume or size.
The time period to be studied should be a reasonable length of time to collect the data.
3. Collect and Summarize the Data. Create a three-column table with the headings of "error or
problem category", "frequency", and "percent of total". In the "error or problem category" column
list the categories of problems or causes previously identified. In the "frequency" column write in
the totals for each of the categories over the designated period of time. In the "percent of total"
column, divide each number in the "frequency" column by the total number of measurements. This
will provide the percentage of the total.
4. Create the framework for the horizontal and vertical axes of the Pareto Chart. The horizontal axis
will be the categories of problems or causes in descending order with the most frequently
occurring category on the far left (or at the beginning of the horizontal line). There will be two
vertical axes-one on the far left and one on the far right. The vertical axis on the far left point will
indicate the frequency for each of the categories. Scale it so the value at the top of the axis is
slightly higher than the highest frequency number. The vertical axis on the far right will represent
the percentage scale and should be scaled so that the point for the number of occurrences on the
left matches with the corresponding percentage on the right.
5. Plot the bars on the Pareto Chart. Using a bar graph format, draw the corresponding bars in
decreasing height from left to right using the frequency scale on the left vertical axis. To plot the
cumulative percentage line, place a dot above each bar at a height corresponding to the scale on
the right vertical axis. Then connect these dots from left to right, ending with the 100% point at