Simio Installation Notes

Beginning in Sprint 14.230 (October 2021), Simio provides separate installations for Simio 64-bit
and 32-bit. To use both bit types of Simio, each installer will need to be used. Prior to 14.230,
the default was 32-bit (x86).

The installation folders follow this format:

Table 1: Download Folder Names

Download Folder Name Description
Simio-[version number].zip The 64-bit type of the specified Simio version.
Simio-x86-[version number].zip The 32-bit type of the specified Simio version.

Once the Simio installation folder is downloaded on the destination machine, unzip the contents
by using Windows (see Microsoft support1 page “Zip and unzip files” for more information) or a
third-party application of your choice.

If this is the first installation of Simio on the machine (or if updating from a version made
available six or more months prior), it is recommended to use setup.exe. Launching this file
and following the prompts will install Simio and any of the lacking necessary components for
Simio on the machine.

If you have an existing and recent installation of Simio, you can use SimioInstall.msi rather
than setup.exe. The SimioInstall.msi is also available for IT professionals who would like to
conduct their own installation procedures.

It will be important to monitor the installation process to provide administrative approval for a
successful installation.

Simio will be installed at the following locations, depending on the bit type.

Table 2: Installation Locations

Download Folder Name Directory
Simio-[version number].zip C:\Program Files\Simio LLC\Simio
Simio-x86-[version number].zip C:\Program Files (x86)\Simio LLC\Simio

In these locations, you will find the appropriate resources for running the Simio desktop
application. In addition, you will find educational resources like SimBits, Examples, Simio
Release Notes, and Simio Compatibility Notes, all of which are also accessible from the Support
ribbon in the Simio software.

Simio Release Notes provides descriptions of software enhancements and changes as they
relate to a specific Sprint.

Simio Compatibility Notes provides information that may be helpful when moving a model to a
more recent version of Simio.

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Installing Simio 14.230+ with Existing Prior Installation
If installing Simio 14.230 or after while an existing and prior installation of Simio is on the
machine, the result will vary. Generally, installing 64-bit 14.230 and after will replace an existing
install of 14.229 and before, see Table 3 for other scenarios.

Table 3: Updating Simio Scenario and Result

Prior Version Installing Version
Entry Prior Version Installing Version Result
Bit Type Bit Type
14.229
1 n/a 14.230 and after 64 Replace prior
and before
14.229
2 n/a 14.230 and after 32 Prior maintained
and before
14.230
3 64 14.230 and after 64 Replace prior
and after
14.230
4 32 14.230 and after 32 Replace prior
and after
14.230
5 64 14.230 and after 32 Prior maintained
and after
14.230
6 32 14.230 and after 64 Prior maintained
and after

For Simio 14.230 and after, updating the version of the same bit type will replace the prior
installation.

For any of the rows in Table 3 where the value of the Result cell is ‘Prior maintained’, use
Windows Apps & Features (Settings) or Windows Programs and Features (Control Panel) to
uninstall the prior version of Simio if desirable. (See Microsoft support1 page “Uninstall or
remove apps and programs in Windows 10” for more information.)

Using 14.230+ 64-Bit and 32-Bit

The 64- and 32-bit types of Simio can exist on the same machine concurrently. The bit types are
managed differently; as such, if you choose to have both on a machine at the same time, they
will need to be updated independently, as when they were originally installed.

64-Bit vs. 32-Bit

Prior to 14.230, the default bit-type for Simio was 32-bit, with the 64-bit type installed
simultaneously in the same directory (C:\Program Files (x86)\Simio, see Table 2 for current
installation directories).

Now, the default bit-type is 64-bit, provided in a unique installer (where 32-bit requires a
separate installation). A user is limited to using the 32-bit type if their machine is exclusively a
32-bit system. In most modern machines, the system can accommodate both 32- and 64-bit
applications.

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Simio Replication Runner
The SimioReplicationRunnerInstall-[version number].msi is an installer for Simio
Replication Runner, a special use of the Experiment feature where replications are distributed to
other machines on the network (see Simio Help for more information). Replication Runner is
installed with Simio: this installer is not necessary for the machine on which Simio itself is
installed.

If you want to distribute Experiment runs, SimioReplicationRunnerInstall-[version

number].msi should be installed on machines to which Experiment replications will be
dispatched.

The same version of Replication Runner and Simio should be used when distributing runs.

Troubleshooting
If you have a problem installing Simio, try the following.
• Delete the downloaded installation files and re-download the installation files (a slow
internet connection may corrupt the download).
• Ensure that you unzip the installation files before using them.
• Restart the machine.
• Check Windows Update (see Microsoft support1 page “Update Windows” for more
information), install updates at your discretion, and restart the machine.

Advanced and Manual Installation

If you have trouble installing Simio, the following instructions may provide relief. Following these
instructions should be considered after the using setup.exe and/or SimioInstall.msi did not
result in a successful installation.

Manual Installation
Step 1\ Install Visual C++ Runtime
Simio uses the Visual C++ 2015, 2017, 2019 Runtime. The redistributable installer
should begin with the name vc_redist. Install the latest version.2

Note: On OS versions older than Windows 10, the Visual C++ Runtime install should also install
what is called the Universal CRT (or UCRT) automatically, if the OS was not already updated with
it (it is also deployed as an automatic update by Microsoft). If the runtime installer runs into
problems, you may need to manually install the UCRT first.3

Step 2\ Install .NET 4.7.2

Simio requires the .NET Framework Version 4.7.2 (or later). If the framework is not
already installed on your computer and you want to perform a manual install, you can
download it the Runtime installer from the .NET Framework Downloads page.4

You can download the Runtime installer via a standalone or web Installer. The
standalone version is a larger download, while the web version requires an internet

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 connection during installation. It may also be installed by doing a Windows Update
depending the machine configuration.

Step 3\ Install Simio

If you have not run setup.exe, do so now.

Trouble Installing on Windows 8.1

If your machine uses Windows 8.1 and you have trouble with installing Simio, your machine
may require specific updates to run Simio. These steps should only be done for Windows 8 and
only if setup.exe, SimioInstall.msi, and/or the manual installation steps did not result in a
successful installation.

Step 1\ Update KB29194425

A prerequisite for 2919355.

Step 2\ Update KB29193556

Note: Simio will end support for Windows 8 in 2022.

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Get Help
To get help with the installation of Simio, email [email protected].

To get help with your license, including but not limited to activation and installation of a license,
email [email protected].

Instructions for applying and using your license will be delivered with the license key. If you did
not receive the license information, contact the license holder at your organization.

Links and Resources

Entry Description Resource
1 Microsoft Support Home Page https://support.microsoft.com/
Microsoft Visual C++
https://docs.microsoft.com/en-us/cpp/windows/latest-
2 Redistributable Latest Supported
supported-vc-redist?view=msvc-160
Downloads
https://support.microsoft.com/en-us/topic/update-for-
Update for Universal C Runtime
3 universal-c-runtime-in-windows-c0514201-7fe6-95a3-b0a5-
in Windows
287930f3560c
Download .NET Framework https://dotnet.microsoft.com/download/dotnet-
4
4.7.2 framework/net472
March 2014 servicing stack
5 update for Windows 8.1 and https://support.microsoft.com/en-us/kb/2919442
Windows Server 2012 R2
Windows RT 8.1, Windows 8.1,
6 and Windows Server 2012 R2 https://support.microsoft.com/en-us/kb/2919355
update: April 2014

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