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    New NF 993

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    victor raja
    1. The customer has submitted a request letter to their bank branch to update various account details and services. 2. They have ticked boxes requesting services such as stopping payment on a lost cheque, issuing a new cheque book, updating their address, and resolving issues with transactions and statements. 3. The bank branch is asked to address all of the customer's requests and provide an acknowledgment with a signature and timestamp.

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    New NF 993

    Uploaded by

    victor raja
    192 views2 pages
    1. The customer has submitted a request letter to their bank branch to update various account details and services. 2. They have ticked boxes requesting services such as stopping payment on a lost cheque, issuing a new cheque book, updating their address, and resolving issues with transactions and statements. 3. The bank branch is asked to address all of the customer's requests and provide an acknowledgment with a signature and timestamp.

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    new-nf-993

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    1. The customer has submitted a request letter to their bank branch to update various account details and services. 2. They have ticked boxes requesting services such as stopping payment on a lost cheque, issuing a new cheque book, updating their address, and resolving issues with transactions and statements. 3. The bank branch is asked to address all of the customer's requests and provide an acknowledgment with a signature and timestamp.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    192 views2 pages

    New NF 993

    Uploaded by

    victor raja
    1. The customer has submitted a request letter to their bank branch to update various account details and services. 2. They have ticked boxes requesting services such as stopping payment on a lost cheque, issuing a new cheque book, updating their address, and resolving issues with transactions and statements. 3. The bank branch is asked to address all of the customer's requests and provide an acknowledgment with a signature and timestamp.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    NF 993/1L(50)/2013-06/Arjun

    CUSTOMER REQUEST LETTER


    [For Savings & Current A/c (Proprietorship) customers only]
    From : To:
    _____________________________________________ The Branch Manager
    __________________________________________ _______________________________________
    _____________________________________________ ________________________________BRANCH
    Dear Sir/Madam,
    I/We request you to provide me the service/s ticked in the box below. You can debit charges as applicable to my account.

    My A/c No. ___________________________________________ Customer Id : ________________________________________


    Phone / Mobile No. ____________________________________ E-mail Id. _____________________________________________

    Kindly update my Permanent Account Number in your records : PAN (enclose proof of PAN)
    Please tick in the appropriate box.
    1. CHEQUE STOP PAYMENT REQUEST:
    a. I/We have lost the cheque book containing leaves from__________________to______________ Please stop
    payment of the same and issue new cheque book.
    b. I/We have issued a cheque no.___________________dated _______________ for `________________________
    favouring _____________________________________________________ . Please stop payment of the cheque.
    2. CHEQUE BOOK REQUEST:
    a. I/We have not received cheque book for my/our new account. Please issue cheque book.
    b. I/We have not received Personalized Cheque Book.
    c. I/We have lost the cheque book requisition slip. Please issue a cheque book.
    3. DEPOSIT OF CASH /CLEARING CHEQUE / OUTSTATION CHEQUE / TRANSFER OF FUNDS
    a. I/We have remitted cash amounting to `______________________ at ___________________ branch for credit of
    A/c No. _____________________________. Amount not credited/short credited. Please verify.
    b. I/We have deposited the Cheque No. ____________________ Amount `___________________Date of Deposit
    ___________________Drawee Bank and Branch ___________________________________________
    - Credit not received in my/our account. Please verify and credit.
    - Returned cheque not received. Please verify and return the cheque.
    c. An amount of ` ________________________remitted on __________________________ (date) through RTGS/
    NEFT not credited to beneficiary's account. Please verify.
    d. An amount of ____________________________remitted on________________________(date) through RTGS/NEFT
    by_____________________bank/branch for credit of my/our a/c.no.______________________________________
    not credited. Please verify and credit.
    e. Details of transaction required –
    Debit: Date________________________Amount ` _________________________ Payee/Charges____________________
    Credit: Date _______________________ Amount `___________________________(cash/transfer entry)
    f. Charges – Amount ` ___________________ Date _____________________________Wrongly debited. Please verify.
    g. Following Transaction through Internet Banking not effected:
    Nature of Transaction:____________________________________ Date__________________Amount `_____________
    Beneficiary Name _______________________________________ A/c No. _______________________________________
    4. PASS BOOK/PASS SHEET:
    a. Pass Book– I/We have not received Passbook for new account. Please issue pass book.
    b. Duplicate Pass Book – I/We have lost the pass book. Please issue duplicate pass book with entries
    from_______________________ to ________________________.
    c. Pass Sheet - I/We have not received the pass sheet for my/our account. Please issue pass sheet
    from________________________to _______________________.
    d. Duplicate Pass Sheet – Please issue duplicate pass sheet from_________________to____________________.
    e. Please register my e-mail address and send the pass sheet – Periodicity – Monthly / Bi-monthly / quarterly/
    Half-yearly /annually.
    5. CHANGE OF ADDRESS:
    a. Please update the contact information (residence/office) in your records. I/We am/are enclosing proof of
    my/our new address. My/Our new address is_____________________________________________City ____________
    PIN_______________Tel No.________________Mobile No.__________________E-mail Id _________________________
    b. Change of address intimated on _______________________(date) not yet effected in the system.
    2

    6. DEBIT CARD / CREDIT CARD (strike out which is not applicable)


    a. I have filled up the form but not received the Card. Please check and issue the Card.
    b. Lost Card – My Debit/Credit Card is lost. The 16 digit Card No. is _________________________________.
    Please Hot List the Card. (please fill up separate appln. form for obtaining new Card).
    c. Card expired. New Card not received.
    d. ATM – Cash not dispensed/partly dispensed - ATM ID ______________________Transaction Date: ______________
    Amount `__________________.(Please attach Transaction Slip)
    7. INTERNET BANKING/MOBILE BANKING/TELE BANKING(strike out which is not applicable)
    a. I have filled up the form but not yet received the User ID for Internet Banking/Mobile Banking / Tele Banking. Please issue.
    b. My User Profile is Blocked. Please unlock.
    c. I have forgotten my User ID and Password for Internet Banking / Mobile Banking / Tele Banking. Please reissue.
    8. FIXED DEPOSIT / KAMADHENU DEPOSIT / RECURRING DEPOSITS:
    Account Number_________________________________date of Deposit: ____________________
    a. Deposit Receipt not received.
    b. Tenure of the Deposit wrongly mentioned. Correct Tenure: ________________months/years.
    c. Rate of Interest not correctly applied. / Preferential rate not given.
    d. Periodical FD interest not credited to account / pay order not received.
    e. Nomination not registered / not cancelled / variation as requested not effected.
    9. TAX DEDUCTED AT SOURCE:
    a. TDS Certificate Request for the FY ___________________________________
    b. Interest Certificate request for the FY _______________________________
    c. TDS Certificate not received for the FY ______________________________
    d. Form 15H/15G submitted at branch on _______________but tax deducted.
    e. Mismatch in Tax deducted and Tax remitted. Please verify.
    10. PENSIONERS' GRIEVANCES:
    Pension not credited Life Certificate not updated Pension/DA arrears not paid
    Commutation not restored PPO Copy not received Family pension not released
    11. STANDING INSTRUCTIONS
    Following standing instructions not executed:
    Instructions date:_______________________Amount : ` _______________________ Periodicity : ____________________
    From : A/c No.____________________________ of ______________________________
    To : A/c No.____________________________of _______________________________
    12. ACCOUNT MODIFICATION:
    Account Number: _______________________________ Name : ________________________________________________
    a) Documents submitted for KYC Compliance. KYC details not updated.
    b) Date of Birth not updated though proof of Date of Birth submitted on________________.
    c) Conversion of individual account into joint account not made.
    d) Status of account not changed from Minor to Major.
    e) Addition / Deletion of Joint Account holder not made.
    f) Mode of Operation wrongly mentioned from the one mentioned in the a/c opening form.
    g) Sweep-in/Sweep-out instructions not executed.
    13. OTHERS (Please specify): _________________________________________________________________________________
    ______________________________________________________________________________________________________________________
    _________________________________________________________________________________________________________

    Date:___________________
    SIGNATURE OF THE CUSTOMER/S
    For Branch Use: Please affix Date Seal with time here
    We confirm that all the requests of the Verified
    customer/s are addressed

    Signature of the attending Officer/Manager Signature of Branch-in-charge/Sr Manager /manager

    ___________________________________________________ cut here ___________________________________________________


    ACKNOWLEDGEMENT
    We acknowledge having received customer request letter from ________________________________________________
    ___________(full name) A/c No. _________________________________________________requesting for point no._________

    Sl.No. _______ Plese affix date seal with time Signature of the Officer

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