Allow Experts To Take Care of Your Back-Office Operations So You Can Focus On What You Do Best

This document discusses business process outsourcing (BPO) and back-office support services. It outlines that outsourcing back-office functions allows companies to focus on core operations while delegating tasks like data entry and order management. The company described takes a strategic approach to BPO, fully analyzing processes to identify inefficiencies and automate workflows. Their back-office support services include 6 functions and are supported by dedicated teams available 24/7.

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Allow Experts To Take Care of Your Back-Office Operations So You Can Focus On What You Do Best

Uploaded by

Syeda Malika Anjum

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Available Formats

Download as PDF, TXT or read online on Scribd

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BPO

Allow experts to take care of your back-office operations so you can focus on what you do best.
Rather than becoming dragged down in inefficient procedures and workflows, use a business
process outsourcing management firm to assist you overcome the challenges you're facing.

"Do what you're good at and delegate the rest." The beginning points for a business process
outsourcing plan is this phrase ascribed to 's standards gurus Tom Peters and Peter Drucker.

However, outsourcing a business function to a BPO provider just to gain from decreased labor
expenses is a mistake. In the industry, this type of short-sighted tactic is referred to as "your
mess for less."

When it comes to BPO connections with our clients, our company takes a unique approach. We
regard ourselves as a long-term strategic partner that can help you enhance your business
processes through professional analysis and reengineering.

We will do a full business process analysis as your BPO provider to discover pain points,
inefficient stages, and bottlenecks in the workflow. We'll seek for opportunities to use
industry-proven automation technologies and labor-saving business content management
platforms to convert wasteful paper-based operations into digital workflows that increase
accuracy, quality, and security.
Our Services

for Business Process Outsourcing

Back-Office Support
All of the administrative work might pile up while your in-house personnel is focused on the
main customer-facing operational responsibilities.

Back-office assistance is critical to your company's overall operations, but your staff simply do
not have the time to do so. Back-office outsourcing can help in this situation. It may not only
assist you in getting things organized, but it can also save you a lot of money.

Oure Bake-Office will support you these 6 services

Data Entry and Processing

Inputting data into the system by paper is a time-consuming and difficult process. From a cost
standpoint, hiring someone in your local market for such activities would be ineffective. Our
company can do these chores for you, saving you money and freeing up a significant amount of
time that may be spent on more important business operations.

Order Management

It doesn't have to take a long time to provide your consumers the things they requested. We
can take care of the entire order procedure for you, from start to finish. We will follow all of
your procedures to ensure that all orders are accurately processed and entered into the
system.

Content Moderation

Not all of the content that users publish on your social media accounts and other corporate
pages is appropriate for the wider audience. Some of them may include profanity, threats, and
other offensive remarks. Depending on your requirements, our company can provide you with
one or more moderators to moderate all posts.

Database building & cleaning

Because all of the data must be displayed in a clear manner while adhering to all of the
formatting rules, creating a well-designed database can take a long time. All you have to do is
tell us what you're looking for and how you want the information displayed. We will construct
such databases for you and ensure that the information is clean.

Social Media Monitoring

Millions of posts are shared on Facebook, Twitter, and other social media sites every day.
Customers routinely leave comments and reviews about businesses, and you need to know
what they're saying. We will keep track of your reputation across all social media platforms for
you.
Image/Photo Editing and Cropping

If the images you have aren't ideal, we'll work with you to improve them. Simply send your
needs to our back-office personnel, and we'll take care of the rest. Our staff members are
proficient in the use of a range of photo editing applications and will ensure that each image
matches your special needs.

Promote your Core Business Functions

You gain a considerable commercial advantage by freeing up resources allocated to back-

office operations. This money may be put to greater use by enhancing your core company
activities and providing better service to your consumers. At the end of the day, your
organization's efficiency, productivity, and general company management will have improved.

Why Will Choose Our Company for Back-Office Support

We have a lot of expertise with back-office support.

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According to ISO 9001:2015 standards, we provide services that are specifically

adapted to your needs.

We establish KPIs for your project and ensure that they are met.

We offer free employee replacement and retention assistance.

IT and security solutions that meet international standards, including ISO 27001 and best
practices from throughout the world.

We can communicate in over 30 languages and provide multichannel solutions to meet your
customers' unique requirements.
What You Get

Back Office Support Group

A totally devoted and professional back-office personnel with more than ten years of expertise
in your industry. They've been hand-picked to meet your exact demands. Our agents work as
an extension of your team, providing the necessary experience and skills.

Dedicated Account Manager

A dedicated account manager with at least ten years of experience is required. His/her only
responsibility is to ensure that you achieve your goals and that our team exceeds your
expectations. If any difficulties arise, he will ensure that they are resolved within 60 minutes.
He or she keeps a steady eye on the team's performance.

24/7 Dedicated Client/Partner Support

A dedicated client support team that will be available to our customers 24 hours a day, 7 days a
week. They will never miss a call and are available at all times via phone, text, or email. They
would happily help you with everything you require. They are well-equipped to respond to any
client request in the quickest time feasible.