OSWAS GUd
OSWAS GUd
Purpose
This document serves as the guiding principle for the Assistant Section Officer(s) and other high officials to
use OSWAS easily and efficiently. It provides detailed descriptions with relevant graphics of the various
activities. It has relevance to channelising of files, which can be processed using OSWAS.
Intended Audience
This document is intended for the following users are from Government departments:
Prerequisites
To use the tool/product/application effectively, the users should possess knowledge on various activities,
including dealing with files, which normally take place in their respective departments. Users should possess
working knowledge of Windows Operating System.
Organization of Information
The document is organised as follows.
Chapters Description
Getting Started Describes the procedure to log on to the system and various features
provided on the home page of OSWAS. It helps the user to navigate through
the home page by providing a brief idea of the features provided.
Worklist Illustrates the process and management of Files and Daks.
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OSWAS File Processing
Table of Contents
2 Worklist ............................................................................................................................................................... 15
2.1 Files Folder ......................................................................................................................15
2.1.1 Creating a File..................................................................................................................... 15
2.1.2 Open and View a File ........................................................................................................ 16
2.1.3 Return to Sender ................................................................................................................ 18
2.1.4 Send To (Within Hierarchy) .............................................................................................. 19
2.1.5 Send To (Parallel) .............................................................................................................. 20
2.1.6 Send To (Anyone) .............................................................................................................. 21
2.1.7 Create Shadow File............................................................................................................ 23
2.1.8 Actions (Forward) ............................................................................................................... 24
2.1.9 File Actions (Return) .......................................................................................................... 25
2.1.10 Actions (Approve) ............................................................................................................... 26
2.1.11 Actions (Not Approved) ..................................................................................................... 27
2.1.12 File Actions (Dispose) ........................................................................................................ 29
2.1.13 Actions (Await) .................................................................................................................... 30
2.1.14 File Actions (View eFile) .................................................................................................... 31
2.1.15 File Actions (Download eFile/s)........................................................................................ 32
2.1.16 Pendency ............................................................................................................................. 33
2.1.17 Files Sent List ..................................................................................................................... 35
2.1.18 Close .................................................................................................................................... 36
2.1.19 Noting Side .......................................................................................................................... 36
2.1.20 Dak Side .............................................................................................................................. 40
2.1.21 Reference Files................................................................................................................... 46
2.1.22 Drafts .................................................................................................................................... 48
2.1.23 Reference Docs .................................................................................................................. 50
2.1.24 Linked Files ......................................................................................................................... 51
2.1.25 Reminder ............................................................................................................................. 53
2.1.26 Communiqué ....................................................................................................................... 53
2.1.27 Summary ............................................................................................................................. 54
2.1.28 Missed Due Date List ......................................................................................................... 54
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List of Figures
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1 Getting Started
1.1 Login
The following procedure need to be followed for logging in to the system:
2. Click Login on the top right corner of the portal page. The OSWAS login page appears.
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1. Fill in the necessary details like Date of Birth and Email ID, upload profile photo if needed and click
Next.
2. Fill in the Old Password and set a New Password, confirm the new password in Confirm Password
screen and enter the OTP received on the mobile number given in the details.
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4. Select three security questions from the dropdown and give in their answers.
5. Click Save.
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3. Fill out the details in the Old Password, New Password and Confirm Password fields.
4. Click Next.
6. Click Save.
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8. Click OK.
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2 Worklist
The Worklist contains Files, Correspondences, Intimations, and so on arranged under Inbox which
becomes visible by clicking expand image (as shown in the following figure), Sent Files, Sent Daks, and so
on arranged under Outbox which also becomes visible by clicking expand image (as shown in the following
figure).
User can create a new file with categorization such as Unit, Section, Subject, Collection code and Description.
To create a file:
4. Click Reset to reset selections. Created new file is reflected in the Files folder.
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To open a file:
Click Alpha Numeric File Number. User can perform various file actions such as giving noting, sending the
file, viewing the pendency status, and so on.
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To save a noting:
2. Give a noting.
3. Click Save.
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5. Click OK.
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5. Click OK.
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5. Click OK.
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To forward a file:
2. Click Actions.
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To return a file:
2. Click Actions
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To approve a file:
2. Click Actions.
5. Choose the whether to keep the file in the seen folder of the user itself or send the file to a particular
employee.
6. Click OK.
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2. Click Actions.
3. Click Not Approve from the drop-down menu. Alert box appears.
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5. Choose the option whether to keep the file in the seen folder of the user itself or send the file to a
particular employee.
6. Click OK.
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To dispose a file:
2. Click Actions.
4. Click OK.
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To dispose a file:
2. Click Actions.
4. Click OK.
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To view eFile:
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To download eFile:
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3. Click Download eFile/s from the drop-down menu. The file is downloaded.
2.1.16 Pendency
User can view the pending status of a file. It can be viewed in two ways: Graphical and Tabular.
2. Click Pendency.
3. Click Tabular Pendency. Data showing the pendency in tabular form appears.
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1. Click Pendency.
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2. Click File Sent List. A new window appears displaying the list of employees to whom the file has been
sent for their opinions.
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2.1.18 Close
User can close an open file.
2. Click Close.
Noting Side is composed of headings that carry comments of officials on the current file. These comments are
made by other officials while routing the file in the hierarchy.
To give noting:
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3. Click Save.
4. Click Save.
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To provide attachments:
5. Click Save.
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User can view all notings (if any) provided by all the persons during file movement.
3. Click All Notings on the noting side. A new window appears displaying all the noting of the employees.
4. Click View as PDF to view all the notings of the employees in PDF format view.
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2. Click All to view all incoming and outgoing Daks associated with the current file.
3. Click Incoming or Outgoing to view all incoming or outgoing Daks, respectively, associated to the current
file.
3. Choose All.
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User can directly create a correspondence at his/her level if the dak has not been diarised.
To create/add correspondence:
2. Choose Incoming.
5. Click Save.
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3. Click Ok.
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5.
Figure 68: Detach Option for Added Correspondence
To add outgoing:
4. Click Save.
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3. Click Ok.
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2. Click ADD
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4. Click Remove.
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2.1.22 Drafts
Drafts are documents that can be added to a file for carrying out some special operations.
2. Click Drafts.
5. Click Prepare. The Draft opens in a new window. Prepare the draft.
Note: Use all Word processing features provided while preparing the draft
During the preparation of draft, click Save to save the text of draft.
During the preparation of draft, click Save and Close to save the text of draft and close the document.
During the preparation of Draft, click Close to save and close the text of draft document.
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To delink:
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2. Click Delink.
2.1.25 Reminder
User can view the reminders sent on a file.
2. Click Reminders.
2.1.26 Communiqué
User can view the communiqués sent on a file.
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2. Click Communiqué.
2.1.27 Summary
Summary tab displays a date-wise summary about all documents (correspondence, linked files, precedent
cases, drafts, reminders, communiqué, checklist, reference docs) attached to a file as well as file movement
details.
User can view all the files having due date less than its current date.
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1. Click Files.
User can view all the files having due date in next two days.
1. Click Files.
2. Click Reminder.
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2. Click Preview.
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User can view the notings attached to a file without opening the file.
2. Click Preview.
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User can view the drafts attached to a file without opening the file.
2. Click Preview.
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User can view the orders given to a file without opening the file.
2. Click Preview.
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User can view the file register of a file without opening the file.
2. Click Preview.
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4. Click Send.
2.1.32 To Do List
To do list shows the list of files whose due date is current date.
1. Click Files.
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1. Select Files.
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1. Select Files.
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2.2 Intimation
Intimation is a notice sent to an official stating the action required for a particular file. Intimation may also be
received by an official indicating some information related to Dak(s) or other applications. Intimation may be
sent when the following activities take place in the processing of a file:
1. File is processed and the end officer sends it to the creator. Intimation in this case is sent to all the
intermediate users who have handled the file at some stage, stating that the file has been processed and
closed.
2. File is converted to a shadow file (a file which is in read-only mode) and passed through each of the
previous users of the file for advice. Intimation for that shadow file is sent to each users, asking them to
provide an advice on the shadow file.
3. Reminder is set for the file by the name of the user. Intimation is sent to the user as soon as a reminder is
set.
4. Draft is approved. In this case, intimation is sent to the user who had raised the draft.
5. Draft is called back by the previous officer. Intimation in this case is sent to the person who is required to
return the file.
6. File is not approved. In this case, intimation is sent to the creator of the file as well as to all the people who
have processed it at some stage.
7. Intimation is sent to all the concerned officers simultaneously who are supposed to make notings on the
file if Parallel notings are made in case of Parallel File processing.
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To delete intimation:
2. Click Delete.
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2.2.4 My Notings
To view the notings:
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2.2.5 Dispose
User can dispose the approved file.
2. Click dispose. An alert box with message, Do you want to dispose the files(s) ?, appears.
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2.2.6 Seen
User can send the approved file directly to the subordinate.
2. Click Seen.
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2.3.1 Delete
User can delete the sent file from the list.
2. Click Delete.
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To send reminder:
4. Click Send.
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To send communiqué:
4. Click Send.
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3. Select the data (correspondence, notings, and so on) from the main file which needs to be included in the
part file.
4. Click Create.
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2.3.6 Recall
User can recall a file within 60 minutes of sending and if the receiver has not opened the file.
To recall a file:
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