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    Chapter 1 (Opening Case) : Source: K. Schwalbe, Information Technology Project Management, 8th Ed 1

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    Lama Ahmad
    Anne Roberts, director of the Project Management Office for a large retail chain, addressed 500 employees and thousands more streaming live about the company's new strategies to improve after a security breach hurt stock prices. She discussed past project successes like advanced data networks enabling timely decisions. Upcoming initiatives were to improve computer security and online collaboration tools for employees, suppliers, and customers. Roberts worked with leaders to form teams to identify projects supporting business strategies, implement portfolio management software, develop project-based rewards, and educate employees in project management to ensure future success.

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    Chapter 1 (Opening Case) : Source: K. Schwalbe, Information Technology Project Management, 8th Ed 1

    Uploaded by

    Lama Ahmad
    29 views2 pages
    Anne Roberts, director of the Project Management Office for a large retail chain, addressed 500 employees and thousands more streaming live about the company's new strategies to improve after a security breach hurt stock prices. She discussed past project successes like advanced data networks enabling timely decisions. Upcoming initiatives were to improve computer security and online collaboration tools for employees, suppliers, and customers. Roberts worked with leaders to form teams to identify projects supporting business strategies, implement portfolio management software, develop project-based rewards, and educate employees in project management to ensure future success.

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    Chapter 1

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    Anne Roberts, director of the Project Management Office for a large retail chain, addressed 500 employees and thousands more streaming live about the company's new strategies to improve after a security breach hurt stock prices. She discussed past project successes like advanced data networks enabling timely decisions. Upcoming initiatives were to improve computer security and online collaboration tools for employees, suppliers, and customers. Roberts worked with leaders to form teams to identify projects supporting business strategies, implement portfolio management software, develop project-based rewards, and educate employees in project management to ensure future success.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    29 views2 pages

    Chapter 1 (Opening Case) : Source: K. Schwalbe, Information Technology Project Management, 8th Ed 1

    Uploaded by

    Lama Ahmad
    Anne Roberts, director of the Project Management Office for a large retail chain, addressed 500 employees and thousands more streaming live about the company's new strategies to improve after a security breach hurt stock prices. She discussed past project successes like advanced data networks enabling timely decisions. Upcoming initiatives were to improve computer security and online collaboration tools for employees, suppliers, and customers. Roberts worked with leaders to form teams to identify projects supporting business strategies, implement portfolio management software, develop project-based rewards, and educate employees in project management to ensure future success.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Chapter 1 (Opening Case)

    Anne Roberts, the director of the Project Management Office for a large retail chain, stood

    in front of 500 people in the large corporate auditorium to explain the company’s new strategies

    during a monthly all-hands meeting. She was also streaming live video to thousands of other

    employees at other locations, suppliers, and stockholders throughout the world. The company had

    come a long way in implementing new information systems to improve inventory control, sell

    products online, streamline the sales and distribution processes, and improve customer service.

    However, a recent security breach had alarmed investors and the stock price plummeted. People

    were anxious to hear about the company’s new strategies.

    Anne began to address the audience, “Good morning. As many of you know, we have

    completed many projects successfully, including the advanced data networks project. That project

    enabled us to provide persistent broadband between headquarters and our retail stores throughout

    the world, allowing us to make timely decisions and continue our growth strategy. Our customers

    love that they can return items to any store, and any sales clerk can look up past sales information.

    Local store managers can make timely decisions using up-to-date information. Of course, we’ve

    had some failures, and we need to continually assess our portfolio of projects to meet business

    needs. Two big IT initiatives this coming year include providing the best computer security

    possible and providing enhanced online collaboration tools for our employees, suppliers, and

    customers. Our challenge is to work even smarter to decide what projects will most benefit the

    company, how we can continue to leverage the power of information technology to support our

    Source: K. Schwalbe, Information Technology Project Management, 8th Ed

    1
    business, and how we can exploit our human capital to successfully plan and execute those

    projects. If we succeed, we’ll continue to be a world-class corporation.”

    “And if we fail?” someone asked from the audience.

    “Let’s just say that failure is not an option,” Anne replied.

    Anne Roberts worked with the VPs and the CEO to form teams to help identify potential

    IT projects that would support their business strategies. They formed a project team to implement

    a portfolio project management software tool across the organization. They formed another team

    to develop project-based reward systems for all employees. They also authorized funds for a

    project to educate all employees in project management, to help people earn PMP and related

    certifications, and to develop a mentoring program. Anne had successfully convinced everyone

    that effectively managing projects was crucial to their company’s future.

    Source: K. Schwalbe, Information Technology Project Management, 8th Ed

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