Information Technology General Controls Leaflet
Information Technology General Controls Leaflet
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•• Organisation of IT function
•• Service Level Agreements
•• Business Continuity and Disaster Recovery Plans
•• Network Management
•• Backups and Recovery
•• Testing
•• Transfer to live
•• Documentation and Training
•• Controls over Programme Changes
•• Maintenance activities
•• Change Requests
•• Maintenance activities
•• Change Requests
Contact us
Christos Tsolakis PwC Cyprus
Partner Julia House
Risk Assurance Consulting 3 Themistocles Dervis Street
[email protected] CY-1066 Nicosia, Cyprus
P O Box 21612, CY-1591
Nicosia, Cyprus
Tel: +357-22555000
Fax: +357-22555001
www.pwc.com.cy/risk-assurance-consulting
This leaflet has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not
act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is given as to the accuracy
or completeness of the information contained in this publication, and, to the extent permitted by law, PricewaterhouseCoopers Ltd, Cyprus, its members, employees and agents do
not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this
publication or for any decision based on it.
©2011 PricewaterhouseCoopers Ltd. All rights reserved. In this document, “PwC” refers to PricewaterhouseCoopers Ltd of Cyprus, which is a
member firm of PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity.