FINE DINING SCRIPT

WELCOMING THE GUEST

Attendant: Good morning/afternoon/evening Mam/Sir.
Guest: Good morning/afternoon/evening.
Attendant: Do you have any reservations Mam/Sir?
Guest: None.
Attendant: Table for how many persons Mam/Sir?
Guest: Good for one.
Attendant: Which do you prefer, smoking or non-smoking area?
Guest: Non-smoking area, please.
Attendant: This way please.

ASSISTING THE GUEST

Attendant: Excuse Mam/sir, are you fine with this table/area Mam/Sir?
Guest: Yes.
SEATING THE GUEST
Attendant: Have a seat Mam/Sir.
Guest: Thank you.

INTRODUCTION
Attendant: My name is <YOUR NAME> and I will be your food attendant for this
day. Would you like me to put your table napkin on your lap Mam/Sir?
Guest: Yes, please.
Attendant: Would you like to try our house-blend iced tea to freshen you up
Mam/Sir?
Guest: No, thanks. Just give me a glass of cold water.
Attendant: Alright, Mam/Sir. Excuse me.

SERVING WATER
 SERVE WATER ON THE RIGHT SIDE OF THE GUEST.
Attendant: Excuse Mam/Sir, here is your water.
Guest: Ok.
Attendant: Excuse me.

SERVING BREAD
 SERVE THE BREAD ON THE LEFT SIDE OF THE GUEST.
Attendant: Excuse Mam/Sir, here is your bread.
Guest: Ok.
Attendant: Excuse me.

PRESENTING THE MENU

 PRESENT MENU ON THE RIGHT SIDE OF THE GUEST; OPEN IT IF POSSIBLE
BEFORE GIVING IT TO THE GUEST.
Attendant: Excuse Mam/Sir, may I present to you our menu for your food selection.
Guest: Yes, please.
Attendant: Excuse me.

TAKING FOOD AND BEVERAGE ORDERS

 TAKE ORDERS FROM THE RIGHT SIDE OF THE GUEST.
Attendant: Excuse Mam/Sir, may I take your orders now?
Guest: Yes, please.
Attendant: Before I take your orders, may I know if you have any allergies
Mam/Sir?
Guest: None.
Attendant: Alright, may I know now your orders mam/sir?
Guest: I would like to have this “ONION SOUP”.
Attendant: Alright, one onion soup. How would you like to try our best seller
appetizer, “ONION RINGS”?
Guest: No, thanks. Give me “CEASAR’S SALAD”, instead.
Attendant: Alright Mam/Sir.
Guest: I would like to have a “ROASTED RATATOUILLE CHICKEN”.
Attendant: Alright. How would you like to try that dish with our finest wine?
“SAUVIGNON BLANC WHITE WINE” will be the best complement for
your main course Mam/Sir?
Guest: Oh really? Ok, let me have it.
Attendant: Is it for glass or for bottle Mam/Sir?
Guest: Make it for bottle.
Attendant: When do you want me to serve it Mam/Sir, during or after your main
course?
Guest: Serve it during my main course.
Attendant: Alright Mam/Sir. How about for your dessert?
Guest: I think that would be all.
Attendant: Alright, may I repeat your orders now, Mam/Sir?
Guest: Yes, please.
Attendant: You ordered ONION SOUP, CEASAR’S SALAD and ROASTED
RATATOUILLE CHICKEN with SAUVIGNON BLANC WHITE WINE which will
be served during your main course, did I get it right Mam/Sir?
Guest: Yes.
Attendant: May I have the menu Mam/Sir? Excuse me, I will be preparing your
orders now Mam/Sir.
COMPLETION OF THE SET-UP
Attendant: Excuse Mam/Sir. <SET THE TABLE>

PROVIDING FOOD AND BEVERAGE SERVICE

Attendant: Excuse Mam/Sir, here is your order. Onion soup, enjoy your meal.
Excuse me.
Guest: Ok, thank you.
Attendant: Excuse Mam/Sir, are you done with your soup?
Guest: Yes.
Attendant: How is your soup Mam/Sir?
Guest: It’s good.
Attendant: May I clear it out?
Guest: Yes, please.
Attendant: Excuse Mam/Sir, here is your order. Ceasar’s salad, enjoy your meal.
Excuse me.
Guest: Ok, thank you.
Attendant: Excuse Mam/Sir, are you done with your salad?
Guest: Yes.
Attendant: How is your salad Mam/Sir?
Guest: It’s good.
Attendant: May I clear it out?
Guest: Yes, please.
Attendant: Excuse Mam/Sir, here is your order. Roasted ratatouille chicken, enjoy
your meal.
Excuse me.
Guest: Ok, thank you.
PROVIDE WINE SERVICE
Attendant: Excuse Mam/Sir, I am your wine sommelier for this day and I would like
to present to you your Sauvignon Blanc White Wine from Chile with the
vintage year of 1980 and with the alcohol content of 6% by volume.
Would you like me to open the bottle for you Mam/Sir?
Guest: Yes, please.
Attendant: Excuse Mam/Sir, here is the cork for your test of smell.
Guest: Ok, thank you.
Attendant: Would you like me to pour some wine on your glass Mam/Sir for your
test of taste?
Guest: Yes, please.
Attendant: POUR A SMALL AMOUNT OF WINE FOR TASTING.
Guest: PERFORM THE 5’S FOR WINE TASTING (SEE, SWIRL, SMELL, SIP,
SAVOUR)
Attendant: Would you like me to pour another wine on your glass Mam/Sir?
Guest: Yes, please.
Attendant: POUR WINE AND FILL ¾ OF THE GLASS.
Attendant: Is there anything I can help you with, Mam/Sir?
Guest: None.
Attendant: Excuse me.
Attendant: Excuse me Mam/Sir, are you done with your main course?
Guest: Yes.
Attendant: How is your main course Mam/Sir?
Guest: It’s good.
Attendant: May I clear it out?
Guest: Yes, please.
Attendant: Excuse me Mam/Sir, are you done with your wine?
Guest: Yes.
Attendant: How is your wine Mam/Sir?
Guest: It’s good.
Attendant: May I clear it out?
Guest: Yes, please.

BILL OUT
Guest: BILL OUT SIGN.
Attendant: Excuse me Mam/Sir, may I present to you your bill?
Guest: Yes.

Attendant: PUT THE BILL JACKET ON THE TABLE.

Guest: PUT MONEY IN THE BILL JACKET.
Attendant: By the way Mam/Sir, how do you our food?
Guest: It’s all good.
Attendant: Thank you. How about for our service?
Guest: It’s good.
Attendant: Thank you. For the restaurant’s ambiance Mam/Sir?
Guest: It is nice in here. So, peaceful.
Attendant: Thank you. May I get the bill Mam/Sir?
I received <AMOUNT>. I will be back for your change and receipt
Mam/Sir.
Guest: Ok.

Attendant: Excuse me Mam/Sir. Here is your change and receipt.

Thank you for dining with us, I hope to see you again. Enjoy the rest of
your day Mam/Sir.
Guest: Thank you, goodbye.