Data Sheet

Cisco Model DPQ3212 8x4 DOCSIS 3.0 Cable Modem

with Embedded Digital Voice Adapter
®
The Cisco Model DPQ3212 8x4 DOCSIS 3.0 Cable Modem with Embedded Digital
Voice Adapter (DPQ3212) is a high-speed cable modem with an embedded digital voice
adapter. The DPQ3212 provides a faster connection to the Internet by incorporating eight
bonded downstream channels along with four bonded upstream channels. These bonded
channels deliver downstream data rates in excess of 340 Mbps. That’s up to eight times
®
faster than conventional single-channel DOCSIS 2.0 cable modems.

The DPQ3212 uses advanced line-interface technology to provide multi-country, toll-quality,

telephone service using existing in-home wiring. The DPQ3212 features two
RJ-11 telephone ports for voice and supports 5 REN phone loading on each phone line.

Figure 1. DPQ3212 8x4 DOCSIS 3.0 Cable Modem with Embedded Digital Voice Adapter
(image may vary from actual product and specification)

The DPQ3212 is designed to meet PacketCable™ 1.5 and DOCSIS 3.0 specifications as well as
being backward compatible with DOCSIS 2.0, 1.1, and 1.0 networks. The DPQ3212 fully supports
the CODECs specified in PacketCable 1.5. Additional CODECs are available through a software
upgrade that includes a high-fidelity CODEC option for toll-quality plus service. Standard VoIP call
signaling is compliant with PacketCable (MGCP/NCS) specifications. Software upgrades are
available to support Session Initiation Protocol (SIP) call signaling.

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 Data Sheet

Features

DOCSIS
● Eight (8) bonded downstream channels with data rates in excess of 340 Mbps
● Four (4) bonded upstream channels with data rates in excess of 120 Mbps
● Designed to meet DOCSIS 3.0 specifications as well as backward compatibility with existing
DOCSIS 2.0, 1.1 and 1.0 networks
● Enhanced packet processing technology to maximize performance
● Integrated battery backup provides power on loss of AC power

Embedded Digital Voice Adapter

● Two-line embedded digital voice adapter for wired telephony service
● Toll-quality, high-compression, and high-fidelity (exceeding toll quality) CODEC options

Connections
● Bridged 10/100/1000 Mbps Ethernet port with Auto-negotiate and Auto-MDIX and USB 2.0
data port
● Support for up to 64 users (1 USB port user and up to 63 users on user-supplied
Ethernet hubs)

Design and Function

● Attractive compact design and versatile orientation to stand vertically, lie flat on the desktop
or shelf, or mount easily on a wall
● Dual-color LEDs on the front-panel provide an informative and easy-to-understand display
to indicate real-time operational status
● Color-coded connectors and cables for easy installation and setup
● Rugged electronic components for long-term reliability

Management
● Software upgradeable by network download
● Remote manageability using SNMP V1/V2 and V3

Software and Documentation

● CD-ROM containing user guide and USB driver installation software for Microsoft
Windows 7, Windows Vista, Windows XP, and Windows 2000 operating systems

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 Data Sheet

Figure 2. DPQ3212 Front Panel (image may vary from actual product and specification)

Table 1. Front Panel Features

Feature Description

Indicators POWER, DS, US, ONLINE, LINK, TEL1, TEL2, BATTERY

Color Black textured case, smooth black faceplate, silver text, green/amber LEDs

Branding Cisco logo and model number

Figure 3. DPQ3212 Back Panel (image may vary from actual product and specification)

Table 2. Back Panel Connections

Feature Description

TELEPHONE 1/2 and 2 RJ-11 telephone ports connect to home telephone wiring and to conventional telephones
Color: Gray or fax machines

ETHERNET RJ-45 Ethernet port connects to the Ethernet port on your PC or your home network
Connector Color: Yellow

USB (option) USB 2.0 Type 2 port to connect to your PC

Color: Blue (USB port option is not included on all hardware configurations)

REBOOT EMTA Power cycles the modem

CABLE F-connector connects to an active cable signal from your service provider
Connector Color: White

POWER Connects modem to AC power

Connector Color: Black

© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 3 of 8
 Data Sheet

Product Specifications

Table 3. Product Specifications

Specification Value

Voice

Call Signaling Protocol ● MGCP/NCS including configurable IPsec encryption

● Configurable to support RFC2833 event signaling
● Supports Bell103 detection: Improves alarm panel and Point of Sale (POS) interoperability
by optimizing DSP for Bell 103 protocol
● Software upgradeable to support Session Initiation Protocol (SIP)
● The following SIP standards are supported
◦ RFC 2617 HTTP Authentication: Basic and Digest Access Authentication
◦ RFC 2976 The SIP INFO Method
◦ RFC 3261 SIP: Session Initiation Protocol
◦ RFC 3262 Reliability of Provisional Responses in Session Initiation Protocol (SIP)
◦ RFC 3263 Session Initiation Protocol (SIP): Locating SIP Servers
◦ RFC 3264 An Offer/Answer Model with Session Description Protocol (SDP)
◦ RFC 3265 Session Initiation Protocol (SIP)-Specific Event Notification
◦ RFC 3420 Internet Media Type message/sipfrag
◦ RFC 3428 Session Initiation Protocol (SIP) Extension for Instant Messaging
◦ RFC 3515 The Session Initiation Protocol (SIP) Refer Method
◦ RFC 3842 A Message Summary and Message Waiting Indication Event Package for the
Session Initiation Protocol (SIP)
◦ RFC 3892 The Session Initiation Protocol (SIP) Referred-By Mechanism
◦ RFC 3903 Session Initiation Protocol (SIP) Extension for Event State Publication
◦ Draft-ietf-mmusic-sdp-new-24 SDP: Session Description Protocol (Replacement for
RFC 2327)
◦ Draft-ietf-sipping-cc-transfer-01 Session Initiation Protocol Call Control – Transfer
◦ Draft-ietf-sip-session-timer-08 The SIP Session Timer
◦ Draft-ietf-sipping-realtimefax-01 SIP Support for Real-time Fax: Call Flow Examples and
Best Current Practices
◦ Draft-ietf-mmusic-sdescription-09 Session Description Protocol Security
◦ Descriptions for Media Streams
◦ Draft-ietf-sip-replaces-02 The Session Initiation Protocol (SIP) "Replaces" Header
Provisioning Modes ● Full PacketCable secure provisioning
● Kerberos support with NVRAM ticket caching
● Configurable PacketCable-lite (MTA config file provisioning without security)
● Configurable for non-PacketCable (MTA configuration using DOCSIS config file)

CODECs Standard: G.711, T.38 Fax Relay, iLBC and BV16

Software upgradeable to support other CODEC combinations including:
● G.711 and G.728
● G.711 and G.729
● G.711 and G.729 a/e
● G.711 and BV16 and BV32 (High fidelity – near CD quality)
● G.711 and G.723
● G.711 and G.726
Note: Other codec combinations can be downloaded as required.

CODEC Packetization 10, 20, and 30mS

Intervals

CODEC Synchronization CODEC synchronization to UGS time clock allows slip-free end-to-end sync to PSTN clock
(minimizes frame slips that can cause Fax/Analog Modem call failures)

CODEC Encryption Configurable to support AES-128 encryption or no encryption modes

Hearing Impaired Services TDD support including detection of V.18 including Annex A
Support

Fax and Analog Modem DSP based Modem/Fax Tone detection and support for Voice Band Data Mode with
support auto-CODEC negotiation and auto-control of echo canceller, jitter buffer, and Voice Activation
Detection (VAD)

Jitter Buffer Support Adaptive dynamically controlled

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 Data Sheet

Specification Value

Voice (continued)

Latency Control Configurable min / max jitter buffer size

Audio Gain Levels Independently Configurable Tx and Rx audio gains

Silence Suppression Configurable VAD with comfort noise generation

Packet Loss Concealment ANSI T1.521-1999

Call Connection Quality RTCP, RFC1889, RFC1890, SNMP MIB for last call quality statistics
Monitoring

Dialing Modes DTMF and configurable pulse dial support

DTMF Relay RFC2833 including fast (40mS) DTMF Relay for alarm system signaling compatibility

Layer 2 Quality of Service ● Full PacketCable secure DQOS with GateID including UGS and UGS/AD
● DQOS Lite support including UGS and UGS/AD

Layer 3 Quality of Service Configurable DiffServe/TOS support for Signaling, RTP, and RTCP flows

Payload Header ● Supported for RTP and RTCP packet flows to reduce per-call network bandwidth.
Suppression (PHS) ● Advanced support for Dynamic Payload Header Suppression using Propane Technology.

Management SNMPv3, SNMPv2, and SNMPv1, Telnet /SSH with configurable user ID and password, internal
log, and external Syslog support

Echo Cancellation G.168 with extended echo tail support

Call Feature Support ● Caller ID

● Call Waiting with Caller ID
● Cancel Call Waiting
● Call Conferencing (3-way calls)
● Configurable hook flash support
● Distinctive Ringing (Configurable for up to 11 ring patterns per phone line)
● Ring Splash
● Stutter Dial Tone
● Off hook warning tone
● Open Switch Interval support to enhance answering machine compatibility
● Configurable star codes
● Euro/US hook-flash type
● Call transfer
● Message Waiting Indicator
● Warm Line
● Call Forwarding Unconditional
● Call Forwarding on Busy
● Call Forwarding No Answer
● Call return
● Redial Call
● Automatic redial
● Other call features available with compliant CMS or gateway

Telephone Ring Loading Full 5 REN support on each phone line (10 REN total)

Ring Signal Configurable balanced ring with configurable DC offset

Max Phone Line Distance Supports up to 1000 ft of AWG26 wire (0.4mm) on each phone line. Supports operation with
typical in-home telephone wiring

Country-Specific United States, Japan, United Kingdom, Germany, France, Belgium, Netherlands, Finland, Italy,
Telephone Parameters Switzerland, Sweden, Denmark, Brazil, Australia, Poland, Czech Republic, Hungary, Romania,
Supported ETSI 101 909-18

RF Downstream

Operating Frequency 88 to 1002 or 108 to 1002 MHz

Range

Tuner Frequency Range 88 to 1002 or 108 to 1002 MHz

Tuner (2) Frequency agile block tuners, 32 MHz bandpass each

Demodulation 8 demodulators, 4 per tuner, each demodulator; 64 QAM or 256 QAM

Maximum Data Rate 8 downstream channels, each 6 MHz channel:

42.88 Mbps for 256 QAM and 30.34 Mbps for 64 QAM

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 Data Sheet

Specification Value

RF Downstream (continued)

Bandwidth 6 MHz

Operating Level Range –15 to +15 dBmV

Input Impedance 75 ohms

RF Upstream

Operating Frequency 5 to 42 MHz, 5 to 65 MHz, or 5 to 85 MHz

Range

Transmitter Frequency 5 to 42 MHz, 5 to 65 MHz, or 5 to 85 MHz

Range

Upstream Transmission 4 upstream channels

Modulation QPSK, 8 QAM, 16 QAM, 32 QAM, 64 QAM at ATDMA mode

QPSK, 8 QAM, 16 QAM, 32 QAM, 64 QAM, 128 QAM at SCDMA mode

Maximum Data Rate per Channel Raw

channel Modulation Bandwidth (MHz) Data Rate (Mbps)
QPSK 1.6 2.56
16 QAM 1.6 5.12

QPSK 3.2 5.12

16 QAM 3.2 10.24
32 QAM 3.2 12.8
64 QAM 3.2 15.4

16 QAM 6.4 20.5

32 QAM 6.4 25.6
64 QAM 6.4 30.72

Bandwidth 200 kHz to 6.4 MHz

Maximum Operating Level Modulation 1 Channel 2 Channels 3 or 4 Channels

TDMA QPSK +61 dBmV +58 dBmV +55dBmV
8 QAM +58 dBmV +55 dBmV +52dBmV
16 QAM +58 dBmV +55 dBmV +52dBmV
32 QAM +57 dBmV +54 dBmV +51dBmV
64 QAM +57 dBmV +54 dBmV +51dBmV

SCDMA QPSK +56 dBmV +53 dBmV +53 dBmV

8 QAM +56 dBmV +53 dBmV +53 dBmV
16 QAM +56 dBmV +53 dBmV +53 dBmV
32 QAM +56 dBmV +53 dBmV +53 dBmV
64 QAM +56 dBmV +53 dBmV +53 dBmV
128 QAM +56 dBmV +53 dBmV +53 dBmV

Other

Input Voltage 100-120 VAC / 50-60 Hz or 100-240 VAC / 50-60 Hz

Power Consumption ~14 Watts

Data Ports Ethernet 10/100/1000BASE-T (Auto-sensing with Auto-MDIX): RJ-45 Ethernet (1)
USB 2.0, Type B (factory installed option)

RF Female “F” type

Impedance 75 ohm

Mechanical

Dimensions (W x D x H) Not including “F” connector:

(approximate) 7 in. x 5.9 in. x 2.8 in. (17.8 cm x 15.0 cm x 7.0 cm)

Weight (approximate) No battery: 18.9 oz (0.536 kg)

With battery: 24.6 oz (0.698 kg)

Battery Type and Capacity 1 cartridge, Li-Ion, 3 cells, 2600 mAh

Operating Temperature 32˚ to 104˚F (0˚ to 40˚C)

© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 6 of 8
 Data Sheet

Specification Value

Mechanical (continued)

Operating Humidity 0 to 90% RH non-condensing

Storage Temperature -4˚ to 140˚F (-20˚ to 60˚C)

Standards and Approvals

Designed to Comply with PacketCable 1.5, 1.0

the Following Standards DOCSIS 3.0, 2.0, 1.1, 1.0

Regulatory and Safety As required per country where the DPQ3212 will be used
Approvals

Ordering Information

Table 4. Ordering Information

Description Part Number

5-42/88-1002 MHz Diplex Filter

DPQ3212 DOCSIS 3.0 Cable Modem with Embedded Digital Voice Adapter. Includes: 4027665
● USB 2.0 port
● 100-120 VAC / 50-60 Hz, Internal PS
● Power cord, North America (polarized)
● No Li-Ion battery provided
● Ethernet cable
● USB cable
● CD-ROM containing user guide and USB driver
North America

DPQ3212 DOCSIS 3.0 Cable Modem with Embedded Digital Voice Adapter. Includes: 4035623
● USB 2.0 port
● 100-240 VAC / 50-60 Hz, Internal PS
● Power cord, Australia
● No Li-Ion battery provided
● Ethernet cable, 2.0 meters
● Telephone cable, 3.0 meters
● CD-ROM containing user guides and USB driver
Australia (Customer-specific configuration)

DPQ3212-2600 DOCSIS 3.0 Cable Modem with Embedded Digital Voice Adapter. Includes: 4027666
● USB 2.0 port
● 100-120 VAC / 50-60 Hz, Internal PS
● Power cord, North America (polarized)
● One (1) 3-cell, 2600 mAh Li-Ion battery
● Ethernet cable
● USB cable
● CD-ROM containing user guide and USB driver
North America

DPQ3212-2600 DOCSIS 3.0 Cable Modem with Embedded Digital Voice Adapter. Includes: 4033434
● No USB port
● 100-240 VAC / 50-60 Hz, Internal PS
● Power cord, North America (polarized)
● One (1) 3-cell, 2600 mAh Li-Ion battery
● Ethernet Cable, 1.2 meters
● CD-ROM containing user guides
North America (Customer-specific configuration)

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 Data Sheet

Description Part Number

5-42/88-1002 MHz Diplex Filter (continued)

DPQ3212-2600 DOCSIS 3.0 Cable Modem with Embedded Digital Voice Adapter. Includes: 4035624
● USB 2.0 port
● 100-240 VAC / 50-60 Hz, Internal PS
● Power cord, Australia (polarized)
● One (1) 3-cell, 2600 mAh Li-Ion battery
● Ethernet cable, 2.0 meters
● Telephone cable, 3.0 meters
● CD-ROM containing user guide and USB driver
Australia (Customer-specific configuration)

DPQ3212-2600 DOCSIS 3.0 Cable Modem with Embedded Digital Voice Adapter. Includes: 4039662
● USB 2.0 port
● 100-120 VAC / 50-60 Hz, Internal PS
● Power cord, North America (polarized)
● One (1) 3-cell, 2600 mAh Li-Ion battery
● Ethernet Cable, 1.2 meters
● USB cable
● CD-ROM containing user guides and USB driver
North America (Customer-specific configuration)

Replacement Components

Table 5. Replacement Components

Description Part Number

Power Cord

Power Cord, 2 conductors, NEMA 1-15P to C7P, 6 foot, North America (polarized) 186750

Power Cord, 2 conductors, 6 foot, Australia (polarized) 4025792

Data Cable

Ethernet cable, 1.2 meters 740580

Ethernet cable, 2.0 meters 4018790

USB cable, 1.0 meter 740579

Battery

2600 mAh Li-Ion battery 4033435

CD-ROM

CD-ROM with user guide and USB drivers 4029649

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and
other countries. A listing of Cisco's trademarks and can be found at www.cisco.com/go/trademarks.
DOCSIS and PacketCable are trademarks or registered trademarks of Cable Television Laboratories, Inc.
Other third party trademarks mentioned are the property of their respective owners.
The use of the word partner does not imply a partnership relationship between Cisco and any other company.
(1009R)
Specifications and product availability are subject to change without notice.
 2009, 2011 Cisco and/or its affiliates. All rights reserved.

Cisco Systems, Inc.

800 722-2009 or 678 277-1120 Part Number 7016882 Rev C
www.cisco.com February 2011

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