3 Competition Strategy
3 Competition Strategy
3 Competition Strategy
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DOLTEC LOGISTICS COMPETITIVE STRATEGY 2
The courier and package delivery services sector in the United States comprises around
7,500 big and small businesses with total annual revenue of roughly $90 billion. In recent years,
the industry has experienced consistent development. FedEx, USPS, and DHL, the industry's
one of the first major shipping firms to provide overnight delivery as a trademark service, is the
company's most well-known service today. Since then, FedEx has launched FedEx Ground,
FedEx Office, FedEx Supply Chain, FedEx Freight, and a variety of additional services through
its different companies, many of which are intended to compete with UPS (FedEx, 2019).
The United States Postal Service (USPS) is an autonomous agency of the United States
federal government responsible for providing postal service across the United States, including
its insular territories and affiliated states. It's one of the few federal agencies that the US
Constitution specifically authorizes. With the passing of the Postal Service Act in 1792, the Post
Office Department was established. In 1872, it was upgraded to a cabinet-level department, and
in 1970, the Postal Reorganization Act established the United States Postal Service as a separate
agency. Many direct tax subsidies to the USPS have been decreased or removed since the early
DHL International GmbH is a part of Deutsche Post that provides international courier,
package delivery, and rapid mail services. Every year, the business distributes approximately 1.5
billion packages. The firm was formed in 1969 in San Francisco, California, and by the late
DOLTEC LOGISTICS COMPETITIVE STRATEGY 3
1970s, it had spread its service all over the world. DHL Air Freight entered the Hawaiian Islands
in 1979 with an inter-island cargo service utilizing two DC-3 and four DC-6 aircraft under the
name DHL Air Cargo. Dalsey and Hillblom personally handled the day-to-day activities until the
company went bankrupt in 1983. DHL Air Cargo employed slightly over 100 people at its peak,
including management and pilots. Although the company's initial focus was on offshore and
intercontinental delivery, the success of FedEx inspired them to begin their intra-US growth in
Although this business has a low risk of entry due to the substantial capital expenditure
aircraft, trucks, and couriers would also be prohibitively expensive, and competing with the
current margins given by rivals would be impossible if you attempted to break even on your first
investment. Nonetheless, Amazon2 represents an impending business disruption for the major
players, as they intend to enter the industry with their service, "Shipping with Amazon," which
will affect them not only with competitive service prices but also by reducing their business by
not using the existing company service to deliver their merchandise (Fitzpatrick, Nguyen, &
Cayan, 2015).
Customers will move to new alternatives if the service is delayed or the quality
deteriorates, and the freight prices are comparable. Customers will always have various choices,
whether they want to ship by air or truck, and whether they choose 2-, 3-, or 7-day shipment,
depending on the urgency and budget. Consumers nowadays are not willing to sacrifice their
DOLTEC LOGISTICS COMPETITIVE STRATEGY 4
standards for anything. If customers are dissatisfied with the service, they will seek alternatives
with better pricing and services (Fitzpatrick, Nguyen, & Cayan, 2015).
One of the most important aspects of the shipping line company is the buyer. Importers
and exporters, clearing agents, freight forwarders, and products manufacturers are all examples
of buyers. Even though there is too much competition in this industry, buyers' negotiating power
has risen concerning freight prices. The strategic group mapping3 was used by the main
businesses in the industry to decrease or diminish the influence that the buyer was developing,
The numbers of the customers are high due to the export and import of goods from different
The switching cost is low. o Customer's ability to demand is high. o Freight forwarders and
Nonetheless, in my opinion, the in-today's business point of view, the threat of buyers could
Suppliers don't make much of a difference to shipping line firms, especially the big ones. In
contrast, it may impact small companies trying to establish themselves in the market to some
level. Suppliers offer shipping firms packing, fuel oil, lubrication oil, freshwater, paints, and
maintenance services, among other things. Overall, suppliers have little clout (Van den Steen,
2018).
Analyze Rivalry
DOLTEC LOGISTICS COMPETITIVE STRATEGY 5
Any tangible item purchased online is sent through UPS, FedEx, USPS, or a combination of the
three. As a result, UPS and FedEx provide access to the fast-growing online business world
without the industry's ever-increasing multiples. As a result, there is fierce competition among
the major players, ranging from shipping costs to delivery times, forcing them to continually
seek ways to cut costs and/or add value to their service to win or retain consumers. However,
with large debt being absorbed by courier firms, inefficient entities may be pushed to depart. The
Rivalry Among Existing Rivals is moderate because, even though there are few competitors,
FedEx, DHL, and USPS are fierce (Van den Steen, 2018).
In my opinion is not an attractive business unless you have unlimited resources due to the
outcome of each of the 5 Forces: Threat of Entry: because the amount of help and network
connection need it, it's very hard to enter and be competitive without putting too much risk in the
process. The threat of Substitutes: There are too many options the consumer can use as a
substitute which can cause potential loss to the business. Buyer Power: This could be one of the
advantages of this industry that, due to the current strategy, buyers don't have much power.
Supplier Power: This is another positive outcome that the supplier doesn't influence this industry
due to the abundance of providers in the market (Van den Steen, 2018).
Rivalry: The intense rivalry among the major key player makes even harder to get into this
business because while they are in that war, the consequence leads to low prices, and better sales
offer; which make the cost more competitive and hart the achieve for any new company. One
important factor that might affect my conclusion about industry attractiveness: Despite all the
facts from the five forces, this industry is relatively easy to enter if you are not planning to
DOLTEC LOGISTICS COMPETITIVE STRATEGY 6
compete with the big players. Therefore if the entrepreneur is satisfied with a small market
Doltec Logistics has been in business for 12 years and has built an extensive network
throughout the Rio Grande Valley of Texas. Doltec Logistics continues to expand its ground
services network through a series of acquisitions. Doltec Logistics has successfully developed a
very competitive total pricing in the industry and among its clients. The company is dependable
for its accountability and on-time parcel delivery services. This brand has aided the company's
rapid growth into a multimillion-dollar enterprise. The few rivals in this sector, such as UPS,
DHL, and the United States Postal Service, each have entirely devoted clientele and low-cost
operations, which provide significant obstacles to the entrance (Van den Steen, 2018).
The entrance hurdles are quite high. The high fixed fee associated with constructing the
international transportation network is one of the reasons for the high entry barrier. As seen by
the ongoing struggle between Doltec Logistics and UPS, established companies in the
transportation sector compete only for market share. The company that responds first to the
constantly changing environment wins. s. The negotiation power of huge patrons in the shipping
industry is high. The provider power among this business is fairly low. There don't seem to be
several substitutes to shipping. I would suggest that Doltec Logistics ought to think about the
concept of building a shipping line for itself (Fitzpatrick, Nguyen, & Cayan, 2015).
Doltec Logistics is that the clear leader in specific shipping understood through my
analysis. Currently, Doltec Logistics doesn't have any variety of a fleet. Since it's already within
the transportation business's load delivery sector, a shipping fleet might presumably offer Doltec
Logistics opportunities not solely to transport their own cargo but the cargo of alternative
DOLTEC LOGISTICS COMPETITIVE STRATEGY 7
corporations yet. Functioning on this, may be a decent thanks to lower prices yet as conveyance
in further revenue. My best recommendation for Federal specific would be to mix and work with
a shopper merchant and to focus the combination through e-commerce (Fitzpatrick, Nguyen, &
Cayan, 2015). By building a relationship and a period price client with an outsized shopper
merchant, Doltec Logistics will produce a competitive advantage over all communicating
services. Additionally, in the long-run results, Doltec Logistics are ready to cut back on shipping
prices. By working with a serious merchant, Doltec Logistics can extend revenue, reducing cargo
prices through purchases created among the merchant (Fitzpatrick, Nguyen, & Cayan, 2015).
References
DOLTEC LOGISTICS COMPETITIVE STRATEGY 8
DHL. (2021). Global Logistics - International Shipping | DHL Home |. Retrieved from DHL
website: https://www.dhl.com/
FedEx. (2019). FedEx | Tracking, Shipping, and Locations. Retrieved from Fedex.com website:
https://www.fedex.com/en-us/home.html
Competitive Forces Model Utilizing. Journal of Business & Economics Research (JBER),
Van den Steen, E. (2018). The Strategy in Competitive Interactions. Strategy Science, 3(4), 574–
591. https://doi.org/10.1287/stsc.2018.0068