How Have Corporate Codes of Ethics Responded To An Era of Increased Scrutiny?
How Have Corporate Codes of Ethics Responded To An Era of Increased Scrutiny?
How Have Corporate Codes of Ethics Responded To An Era of Increased Scrutiny?
Increased Scrutiny?
Tim Loughran
Mendoza College of Business
University of Notre Dame
Notre Dame, IN 46556–5646
[email protected]
Bill McDonald
Mendoza College of Business
University of Notre Dame
Notre Dame, IN 46556–5646
[email protected]
James R. Otteson
Mendoza College of Business
University of Notre Dame
Notre Dame, IN 46556–5646
[email protected]
January 7, 2022
Abstract: Over the past decade, corporate scandals have proliferated. These scandals, along
with the emergence of the #MeToo movement and Environmental, Social, and Corporate
Governance (ESG) mandates, have increased the scrutiny of corporations’ ethics culture. How
have companies responded in terms of the language appearing in their public ethics
documents? We compare the Code of Ethics in 2008 versus 2019 for a sample of S&P 500
firms. For the vast majority of firms, their Code of Ethics lengthened, with the average 2019
code having 29 percent more words (about 1,760 words) than the 2008 average. The language
of the codes has also changed. Words such as bribery, corruption, sustainability, speak up,
bullying, slavery, and human rights all saw significantly higher usage in the later period. We
review possible reasons for the dramatic changes, and suggest what questions remain about the
motivations behind them. Whether the changes we observe are primarily intrinsically
motivated or simply market responses to public pressures is yet to be determined. What is clear
from our findings is that society seems to be entering a new age of increasingly moral—or, at
least, moralized—corporate governance.
We thank Omrane Guedhami (Editor), Pat Murphy, and two anonymous referees for helpful
comments. Remaining errors are ours.
Key words: Code of Ethics; Textual Analysis; Corporate Scandals; ESG Rating; Sustainability.
1. Introduction
The last decade has been a challenging one in terms of corporate scandals and in
matters of corporate responsibility. Some scandals have been environmental (BP’s massive
oil spill in 2010), some related to substantial data breaches of customer information (Target
in 2013), and some related to the overuse of financial incentives (Wells Fargo in 2016). In
addition, a number of CEOs have resigned after the revelation of alleged inappropriate
relations with employees or contractors: Intel (Brian Krzanich), CBS (Leslie Moonves),
(Mark Hurd). Consistent with these high-profile resignations, in 2019 Strategy& found that
for the first time in the history of their annual survey more CEOs were dismissed due to
ethical issues rather than lagging firm performance or internal board struggles.1
These scandals and the evolving thinking about corporate social responsibility may
have prompted a shift away from Milton Friedman’s claim that the only social
responsibility of business is to increase its profits (Friedman 1970). This shift is reflected
in the 2019 “Statement on the Purpose of a Corporation” issued by the Business Roundtable
and signed by 181 corporate CEOs (Business Roundtable 2019). While asserting that “the
free-market system is the best means of generating good jobs, a strong and sustainable
nevertheless the 2019 “Statement,” in its own words, “overturned a 22-year-old policy
1
For Strategy&’s write-up of their survey results, see www.strategy-business.com/article/Succeeding-the-
long-serving-legend-in-the-corner-office?gko=90171.
by “declaring that companies should serve not only their shareholders, but also deliver
value to their customers, invest in employees, deal fairly with suppliers and support the
The “Statement” implores companies to “create value for all of their stakeholders,”
not just their shareholders. Although doing good for all stakeholders seems an obvious
social objective for firms, whether the CEOs’ statement is altruistic or self-serving is still
subject to much debate, and some would argue that Friedman’s simple assertion is a “least
worst” solution.2 Regardless of what the optimal social contract design should be, the CEOs
in their declaration made clear that the domain of corporate ethics was expanding and that
the systematic contemplation of a firm’s ethical posture was no longer merely a check-the-
The question of how to incentivize firms to include social good in their operations
has evolved from the simple label of “socially responsible investing” and coalesced in the
past decade into the nonfinancial collection of factors labeled environmental, social, and
governance (ESG). In our documentation of ethics code changes over the 2008–2019
sample period, we will see evidence that managers are addressing this broader mandate.
Our paper is centered on a measurable outcome from this cultural shift: when corporate
misdeeds are more likely to become public and amidst increasing ESG concerns, how have
Standard & Poor’s 500 Index (S&P) managers responded in terms of the language
2
See, for example, Matt Levine’s https://www.bloomberg.com/opinion/articles/2019-08-19/maximize-
shareholder-value-top-ceos-might-be-opting-out. Levine argues that the statement could simply empower
managers by creating a more diffuse corporate objective function.
employee business conduct, as well as its commitment to environmental and other societal
issues. As noted by Stevens (1994), codes of ethics “are managerial tools for shaping
change. They often demand from employees higher standards of behavior than required by
law. A code may be part of a personnel policies manual, which many courts interpret as a
legal contract between employee and employer, or it may be a separately issued document
which stands alone” (page 64). Mathews (1987) proposes that codes of ethics allow
To document changes in language, we compare codes of ethics for 347 identical S&P
500 firms in 2008 and 2019 and present a number of findings. First, there has been a
dramatic increase in average length. In 2008, the average number of words in the code of
ethics was 6,054, compared to 7,821 for the average code in 2019. Thus, the average code
has increased in length by 29 percent (almost 1,770 words). Since the ethical landscape has
become more complex, the lengthening of the code should perhaps be expected.
Interestingly, some firms bucked the trend and dramatically shortened their code (3M cut
Second, much of the language usage has changed over the last decade. To assist in
documenting changes in language usage, we derive from extant word lists and the codes
Corruption, Inappropriate Behavior, Trust and Moral Behavior, Cyber, Social, and
Governance). Consistent with our assertion of the broadening domain of corporate ethics,
footprint, and trafficking appeared not at all or only infrequently in 2008 compared to
significantly higher frequencies in the later period. As an example, travel companies and
hotels did not focus attention on modern slavery or human trafficking in their 2008 codes.
However, as investors and politicians have paid increasing attention to human trafficking,
publicly-traded travel companies changed their language. The Expedia Group (an online
travel-related company) mentioned neither slavery nor trafficking in their 2008 code. In
2019, however, Expedia used the word slavery once and trafficking five times. Importantly,
the recent codes also encouraged more active employee participation in ethical behavior.
For example, the bigram (pair of consecutive words) speak up went from a count of 48 in
Third, we document that some firms in the face of changing legal, harassment, and
environmental norms, surprisingly decided not to change their code of ethics at all. For
example, companies such as AT&T, New York Times, and Deere have effectively identical
codes of ethics across the two periods. Lastly, we find evidence that some of our code of
ethics word categories are linked to exogenous measures of firm ethical behavior.
Below we provide a brief review of the literature on corporate codes of ethics (section
2). We then provide our data and methods of analysis (section 3). Finally, we summarize
our findings, discuss some possible explanations for our findings, and indicate a limitation
on what our data show (section 4). We suggest that one possible motivation for the changes
Although some studies have used the language contained in annual reports to gauge
ethical dimensions of the firm (Audi, Loughran, and McDonald 2016; Balvers, Gaski, and
McDonald 2016), our study focuses on the codes of ethics. Companies have been
concerned about the ethical behavior of their employees for more than 100 years. 3 One of
the first large firms to have a formal code of business conduct was the retailer J. C. Penney.
In 1913, the company’s founder believed in doing business by the standard of the Golden
Rule, “Do unto others as you would have them do unto you” and drafted a set of principles
for employees to follow.4 As mentioned by Stevens (1994), following the political scandal
of Watergate and the passage of the Foreign Corrupt Practices Act of 1977 (outlawing the
Several earlier studies documented the typical focus of the codes. For example,
Cressey and Moore (1983) find that many of the early business ethics documents gave
more attention to “unethical conduct likely to decrease a firm’s profits than to similar
conduct that might increase profits” (page 53). Using a sample of 281 US firms, Chatov
(1980) documents that the five most commonly prohibited employee activities are
3
For much more detailed reviews of the code of ethics literature, see survey papers by Stevens (2008) and
Babri, Davidson, and Helin (2019).
4
For a description of J. C. Penney’s Statement of Business Ethics, see:
https://www.sec.gov/Archives/edgar/data/1166126/000116612607000022/exhibit14businessethics.htm.
39 of the top Fortune 100 companies were typically poorly written (i.e., long sentences and
numerous relative clauses), reflecting the influences of the firm’s legal department.
Later publications typically analyzed outcomes of the codes. For example, using
survey results for a sample of office equipment salespeople, Weeks and Nantel (1992) find
that a well-communicated code of ethics might be beneficial for ensuring ethical behavior
of the sales personnel. Similarly, McKinney and Moore (2008) document that employees
with a written code of ethics are much less likely to find international bribery an acceptable
practice. For a sample of four Chinese toy suppliers, Egels-Zandén (2014) finds that codes
actually do improve workers’ rights. Just the presence of a code, according to Adams,
Tashchian, and Shore (2001), seems to improve the perception of ethical behavior within
ethics officers at four major Canadian companies and finds evidence that corporate codes
of ethics often do not, after all, affect employee and executive behavior.
Helin and Sandstrom (2007) argue that one factor accounting for ineffectiveness of
corporate codes of ethics results simply from employee’s lack of awareness of the content
of the code. Davidson and Stevens (2013), in an experimental setting, use Bicchieri’s
(2006) model of social norm activation to predict that a code of ethics will improve both
manager behavior and investor confidence to the extent that it activates social norms that
control opportunistic behavior. They also predict that a certification requirement will
increase that activation.5 Consistent with their predictions, they find that a code of ethics
5
Similarly, Blay, Gooden, Mellon, and Stevens (2019), in an experimental setting, find that auditor
misreporting effectively disappears when there is an auditor signoff and the investor is another participant in
the experiment.
public certification choice by the manager. The certification choice, therefore, made both
Forster, Loughran, and McDonald (2009) examine how similar the codes of ethics
are between companies by using a regular expression method to parse the documents into
individual sentences. Over 2.5 billion sentence comparisons between the codes were
conducted. The authors report that the average number of exact sentence matches in S&P
500 companies’ codes of ethics is 36.8. They also document examples of boilerplate
language across the sample and find several cases where the code of ethics for different
firms are effectively identical. That is, some companies merely copy verbatim another
firm’s code. Using a sample of 66 firms across five different industries, Holder-Webb and
Cohen (2012) also find excessive overlap in code language. In terms of trends,
Finally, we note also that the effects of informal moral norms versus explicit moral
codes has long been a subject of philosophical investigation. As Blay, Gooden, Mellon,
and Stevens (2018) show, Adam Smith’s Theory of Moral Sentiments (1982 [1759])
claimed that society acted as a “mirror” that reflected others’ perceptions of one’s own
conduct. Smith argued that our desire for “mutual sympathy of sentiments” led us to adapt
our behavior and judgment to the expectations of others, even in the absence of an explicit
moral code (Otteson 2002). Immanuel Kant (1981 [1785]), who read and was influenced
by Smith, argued that it was solely one’s own internal commitment to a universalizable
moral rule—a “categorical imperative”—that could give one’s actions moral worth. This
conduct, and presents a difficulty in assessing the purpose and effectiveness of corporate
Government passed the Sarbanes-Oxley Act of 2002 (SOX). Although Section 406 of SOX
requires only that public firms disclose whether they have adopted a code of ethics for
management, the major US exchanges have strengthened that mandate by requiring codes
of business conduct and ethics for all listed companies. Thus, publicly-traded US
companies have a Code of Business Conduct and Ethics that applies to all their employees.6
This exchange requirement for the code simplifies the task of obtaining the codes compared
to the mail surveys used in earlier studies to build their sample (Murphy 2005). Throughout
our study, we use the terms “code of ethics,” “code of business conduct and ethics,” and
“code” interchangeably.
We start with the sample of S&P 500 firms, an index of large, successful,
from December 2007, 347 firms continued to exist as of December of 2019. Firms not
existing in 2019 were typically purchased by other publicly-traded firms or went bankrupt.
6
There is variation in the exact terminology used to describe an S&P firm’s code. For example, PepsiCo
calls it “The Global Code of Conduct,” while FedEx labels it as “Code of Conduct: Our Guide to Delivering
the Purple Promise.” We do not include the CEO’s letter as part of our code study.
sample of 347 S&P 500 firms. Typically, the codes are posted on the Corporate
Generally, a corporate ethics officer writes codes of ethics, often with the assistance
or oversight of the legal or human resources department, or both. Although a firm’s board
would bear ultimate responsibility for both the code’s content and enforcement, typically
a board does not get directly involved with implementation unless there is a major scandal
or one that involves a high-ranking executive. Nevertheless, the codes themselves claim
authority over all of the firms’ operations, and the significant increases in length we found
suggest growing and changing concerns regarding the ethical culture of firms and the
Social, and Corporate Governance (ESG) ratings and Most Ethical Firm data into our
analysis. ESG ratings measure how the firm treats its workers, the natural environment,
and society. We obtain the ESG rating from MSCI’s website (https://www.msci.com/esg-
ratings). MSCI’s ESG ratings are generated by analyzing 37 key issues (e.g., carbon
emissions, labor management, tax transparency, chemical safety, and business ethics).7
MSCI grades companies on a AAA to CCC scale. For example, in 2020, 3M, Microsoft,
and Kellogg received AAA ratings while General Motors and Wells Fargo had CCC
ratings. We convert MSCI’s letter scale into a numeric scale (e.g., AAA is 7; AA is 6; …
7
MSCI’s ESG methodology is available on their website (see https://www.msci.com/esg-ratings).
has 271 firms with available ratings. Smaller S&P firms such as Macy’s, Mattel, Harley
The Ethisphere Institute (EI) creates an annual list of the world’s most ethical
firms.8 EI’s rating system contains “more than 200 multiple-choice and text questions that
places the largest weight on the nominee’s Ethics & Compliance program. In 2020, EI
selected 131 global firms for their honoree list. A number of S&P 500 firms in our sample
made the 2020 list, including 3M, AT&T, Eli Lilly, IBM, PepsiCo, and GM.
Summary Statistics
The sample summary statistics for our 347 S&P 500 firms are reported in Table 1.
The average number of words in the code of ethics was 6,054 in 2008, compared to a mean
of 7,821 in 2019. This increase of over 1,760 words represents a 29 percent jump in the
average word count. Within each period, there is wide variation in code length. For
example, the 5th percentile in 2019 contained 1,554 words while the 95th percentile had
14,036 (almost than 10 times higher). In 2019, the bottom three S&P 500 companies in
code of ethics word count are Starbucks (320), Boeing (344), and 3M (444). The three S&P
companies with the most words are two financial companies and one health insurance firm:
In contrast to the general trend of increasing length in the sample, 3M, Pitney
Bowes, Starbucks, and Eli Lilly all reduced their word counts by more than 90 percent.
8
See their website for the 2020 most ethical firm list as well as a description of their selection process for
the honorees (https://www.worldsmostethicalcompanies.com/honorees/).
10
categories, neither of which suggests a reduced emphasis on ethical conduct by the firms.
For example, 3M’s recent code claims that it is impossible for the company to list every
possible ethical situation that their employees could face. Instead, 3M has their employees
answer three questions when faced with an ethical circumstance. Similarly, Pitney Bowes
introduces their shortened 2019 code by stating that “No code or policy can anticipate every
situation that may arise,” and then focusing on six guiding principles. Thus, some
companies acknowledge the increasing complexity of the ethical landscape and address
this by building the code on fundamental principles that are expected to cover both the
anticipated and unanticipated ethical issues that might arise. Alternatively, both Starbucks
and Eli Lilly shortened their primary ethics code as it has become a core statement of values
that references either a more comprehensive discussion of the topic (e.g., Eli Lilly’s Red
“livingourvalues.starbucks.com” website).
Conversely, State Street, Biogen, Snap-on, and Marsh & McLennan all increased
their code length by more than 2,000 percent. State Street, a large financial services and
bank holding company, went from a code with 299 words in 2008 to one with 14,128 words
in 2019 (55 pages in length). Their latest code has separate sections on “When to Speak
Up,” “How to Speak Up,” “Gambling at Work,” “Anti-Tying Policy,” and “The Media.”
Also summarized in Table 1 are our exogenous measures of firms’ ethical behavior.
For the 271 S&P firms with an ESG rating, Table 1 reports that the average and median
firm has an ESG rating of approximately 4 (i.e., a grade of “BBB”). The ESG ratings are
available only for years 2016 and 2020. Lastly, we create a Most Ethical Firm Dummy
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variable; otherwise, zero. Ten percent of our sample made the Ethisphere Institute’s list of
2008 and 2019—based on comparative word counts—are relatively low. The mean
Spearman correlation is 35.4 percent while the median firm correlation is 29.7 percent.
This suggests that the majority of firms have changed their code of ethics over time.
correlations between each firm’s 2008 code of ethics and their code in 2019. The table also
notes the number of words in each code of ethics. Generally, firms with vastly different
code of ethics word counts report lower correlations while firms with effectively identical
word counts have high code correlations. For example, Tyson Foods has the lowest code
correlation (–21 percent) due in part to its significant change in word counts; 1,204 in 2008
compared to 2,218 in 2019, which was attributable to a total rewrite of their 2008
document. The firm with the second highest inter-period correlation (0.99) is PACCAR
code (most are simply a matter of adding headings), the 2019 version adds, in the section
AT&T, one of the twenty largest firms by market capitalization in 2008, changed
its code of ethics by only 10 words (correlation of 98 percent) between 2008 and 2019. In
2019, some of the changes include AT&T adding the phrase “or other corporate codes or
12
phrase “that are made in good faith” when describing retaliation against employees who
report potential violations. One potential explanation of this is that AT&T also has a Code
of Business Conduct, which is not part of their Investor Relations web page and appears to
the context of the problem being studied (e.g., Berelson (1952))” (page 1208). Similarly,
Loughran and McDonald (2011) show that generic word categories work poorly when
applied to the specific content of corporate filings and develop word lists based on their
prior information about business terminology.9 Simply put, word meanings vary
substantially with context. At the same time, self-generated lists seem subjective and
attempt to create a balanced solution by using, where possible, existing lists supplemented
by our assessment of the 23,421 unique words used in all of the sample codes. From the
23,421 words in our sample documents and the words/categories previously identified in
other research, we create eight groups of words totaling 570 content words. The eight
and Moral Behavior, Cyber, Social, and Governance. Because the primary focus of our
9
Gentzkow, Kelly, and Taddy (2019) note that the use of endogenous dictionaries is most appropriate in
cases where prior information is “strong and reliable” (page 554).
13
Baier, Berninger, and Kiesel (2020) (BBK) created an ESG list (containing no
bigrams) of 482 words from usage in annual reports and proxy statements of the 25 largest
market capitalization companies in the S&P 100 Index. BBK break their list of 482 ESG
words into three main categories—Environmental, Social, and Governance. For our
Working from BBK’s Social word list, we created our Human Rights word list.
More than half of our Human Rights words overlap with the BBK Social list. To the
original BBK social list, we added seven words (discriminatory, diverse, human rights,
slave, slavery, tolerance, and trafficking). For completeness, we also created a separate
BBK Social word list containing BBK Social words not included in one of our other
subcategories. Examples of BBK Social words that are not on our Human Rights list
We create our Corruption list by extending a subset of words from the BBK
Governance list. From the BBK Governance list, we include seven words (bribery, corrupt,
list. We extend this to a total of 31 words, although notably some of those are simply
inflections of the BBK words. In addition, we created a separate list labeled BBK
Governance, which includes words on the BBK Governance list not contained in any of
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harassment”) assisted us in creating the Inappropriate Behavior list.10 The Trust and Moral
Behavior word list contains the 21 trust words of Audi, Loughran, and McDonald (2016)
with the five additions of speak up, transparent, transparently, truthful, and truthfully.
Words relating to computers and the internet have more recently entered daily
language. Our last category is Cyber words (cyber, cybersecurity, malware, and social
media), which captures the changing language contained in codes relating to the internet.
None of the Cyber words appeared in our sample’s code of ethics in 2008.
Our analysis also counts nine bigrams (pairs of consecutive words) and one trigram
include “climate change” and “global warming” in the Environmental category; “human
rights” in the Human Rights category; “gender harassment,” “quid pro quo,” “sexual
category; “speak up” in the Trust and Moral Behavior category; and “social media” in the
Cyber category.
Table 3 reports language changes in the codes of ethics between the two time
periods for a select subset of our ethics subcategories.11 Panel A reports that the aggregate
10
https://money.cnn.com/2017/11/09/pf/words-sexual-harassment/index.html. Some of the sexual
harassment language from the CNN article (e.g., sexual penetration, sexual coercion, and sexist jokes) never
appeared in any of the S&P code of ethics and thus were excluded from our analysis.
11
The BBK lists were developed in the context of corporate disclosures and thus the remaining words in the
social and governance categories do not always signal information about business ethics (e.g., in the social
category: employ, foundation, headcount, people, scholarships; and in the governance category: auditor,
15
usage between the two periods. For example, carbon, climate change, footprint, and
sustainability all experienced word count increases of at least 1,400 percent from 2008 to
2019. However, not all Environmental words saw spikes in usage. Surprisingly, the bigram
global warming had an aggregate count of only one in all the codes in 2019 while the word
pollutant never appeared in 2019 compared to three times in 2008. The word environment
was not included on our Environmental word list because it is typically used in the context
The Human Rights word list, as reported in Panel B, had a 92 percent increase in
usage between the time periods. The three highest words in percentage increases are
slavery, human rights, and trafficking. This suggests that the topic of modern slavery and
trafficking has gained importance in US codes of business conduct. Also of note, the word
transgender occurred zero times in 2008 compared to 16 times in the later period.
Some countries have a historical culture of bribery and corruption when dealing
with local government officials. Two main US trading partners, Mexico and China,
Transparency International in their Corruption Perception Index (CPI) ranked Mexico #130
and China #80 out of 198 countries.12 Increasingly, US companies are educating their
employees about what constitutes bribery in the code of conduct. Consistent with this
assertion, Panel C of Table 3 reports that the count of our Corruption word list increased
leadership, nomination, parachute, plane, grandchildren.). For this reason, although we include these two
categories in the results for completeness, we do not disaggregate the word counts for them in Table 3.
12
See the 2019 CPI ranking on Transparency International’s website (https://www.transparency.org/en/cpi).
In 2019, Mexico ranked only barely better than the nations of Lebanon, Dominican Republic, and Kenya.
16
prominent CEOs. We would thus expect that the language of US codes of ethics would see
Inappropriate Behavior words saw only a modest increase of 23 percent in word usage, less
than the 29 percent increase in average word counts. In fact, words such as groping,
pornographic, quid pro quo, and sexual all experienced declines in usage. The count of
sexual harassment usage actually fell 30 percent (326 to 228) between 2008 and 2019.
The count of Trust and Moral Behavior words between 2008 and 2019 increased
by 56 percent. Of all our lists, the Trust and Moral Behavior words had the highest raw
word counts in both 2008 and 2019. The words transparently, transparent, trusted, and
transparency all experienced large count increases. Although businesses may not have a
moral obligation to be transparent or fair, these terms also seem to reflect changing moral
concerns. Relatedly, the bigram speak up, referring to an employee’s obligation to stand
up for what is right, jumped from 48 occurrences in 2008 to a count of 766 in 2019. Of all
the words on the Trust and Moral Behavior list, only virtue experienced a decline in counts
between 2008 and 2019. Since the typical firm code focuses on the moral behavior of its
employees, words dealing with trust and integrity should and do frequently appear.
The last panel of Table 3 reports the pattern for Cyber words. This list contains four
internet-related terms (cyber, cybersecurity, malware, and social media). The aggregate
count of Cyber words went from zero in 2008 to 1,504 in 2019, serving as a clear example
of the changing domain of ethics codes. Like all languages, English evolves and
17
appeared in any S&P 500 code of ethics in 2008, versus appearing 1,331 times during 2019.
PepsiCo uses “social media” four separate times in their 2019 code, even having a section
on “What are some examples of social media use that violates our policies?”
Table 4 reports the summary statistics for each of the subcategory word lists. The
average S&P firm in our sample had 6.52 Environmental words in 2008, compared to 12.56
in the same firm’s code in 2019. As noted in the table, the change in Environmental words
is –6 at the 5th percentile, while the 95th percentile is 24. Some firms added significantly to
their discussion of the environment following BP’s oil spill in 2010. For example, Noble
Corporation, an offshore oil drilling company, went from one Environmental word in 2008
to one of the top counts in 2019 (57). In 2019, Noble Corporation even had a section in
Human Rights words also saw an increase in usage between 2008 and 2019. The
average change in Human Rights words was slightly more than nine. As an outlier, Cisco
Systems had a relatively low human rights count of nine in 2008, while in 2019 their human
rights count was 69 (the highest count). CH Robinson Worldwide, an international shipping
and transportation company, saw the largest increase in Corruption words, growing from
The smallest average percentage increase of the subcategory word lists was for
Inappropriate Behavior words. The average count increased only from 15.32 to 18.79.
behavior by managers. One of the top movers was CBS; the firm had only two
Inappropriate Behavior words in their 2008 code compared to 93 in 2019. As noted in the
18
In the category of Trust and Moral Behavior word counts, Cisco Systems had the
largest raw increase. The firm went from a count of 67 Trust and Moral Behavior words in
2008 to 267 in 2019. Conversely, Pitney Bowes had the biggest drop in Trust and Moral
Behavior word count (decreasing from 116 words in 2008 to only seven in 2019). The
changes for both companies relate, in part, to corresponding large changes in their overall
word count.
Both the BBK Governance and BBK Social categories experienced increased
average word counts between 2008 and 2019. CVS Health Corp, for example, added 374
additional BBK Social words from 2008 to 2019. At the other extreme, an outlier is alcohol
company Brown Forman, which dropped 650 BBK Governance words as its code of ethics
overall word count declined from 21,164 words in 2008 to 4,559 words in 2019.
We have ESG ratings at two points in time, 2016 and 2020, for a sample of 271
S&P firms. Is there any association between changes in our word category counts and
changes to the firm’s ESG rating? Target Corp. had the biggest positive change in ESG
rating (a rating of CCC in 2016 compared to a rating of A in 2020). Thus, Target Corp. had
a change in ESG of +4 (going from an ESG score of 1 to 5). Conversely, Boeing, Chubb,
Cardinal Health, Marriott International, and Southwest Airlines all had an ESG rating
change of –2. The variation in time series of ESG ratings allows an analysis on what
language in the code of ethics is linked with changes in the externally obtained rating.
19
dependent variable. Since the variable of interest is the change in rating, the majority of
the independent variables also focus on changes over time. Our independent variables are
Words, Change in Inappropriate Behavior Words, Change in Trust and Moral Behavior,
Change in Cyber Words, Change in BBK Governance Words, Change in BBK Social
Words, Change in Market Value of Equity, Spearman Code Correlation, and the natural
logarithm of the number of code of ethics words in 2019. For the sample, the firm with
largest increase in market value of equity (stock price multiplied by number of shares
outstanding) during our sample period is Amazon. In the table, the t-statistics are in
parenthesis.
levels in explaining the change in the ESG rating. We find that the Change in Inappropriate
Behavior words is significantly associated with fluctuations in the ESG rating (at the 5
percent level). The positive coefficient on the Changes in Inappropriate Behavior variable
means that higher counts of inappropriate behavior words are associated with significant
improvements in the firm’s ESG rating. It appears that MSCI views firms more positively
that lay out exactly what constitutes inappropriate behavior by managers/employees. Given
that CEO inappropriate behavior is a leading cause of employment termination, this seems
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As our last empirical test, we examine the relation between being classified as one
of the world’s most ethical firms and levels of our selected word categories. In the Table 6
logit regression, the dependent variable is the Most Ethical Firm Dummy (set to one if the
firm is on the 2020 Ethisphere Institute annual list of the world’s most ethical firms,
Inappropriate Behavior, Trust and Moral Behavior, Cyber, BBK Governance, and BBK
Social words in the 2019 code of ethics are independent variables. Also included as
independent variables are the natural logarithm of market value of equity in 2019 and the
In the logit regression, the coefficient on Trust and Moral Behavior has a value of
60.92 and is statistically significant at the 5 percent level (z-statistic of 2.28). Of the ten
independent variables, it is the only variable with a significant coefficient. The positive
coefficient implies that higher frequencies of Trust and Moral Behavior words in the firm’s
2019 code of ethics are associated with a higher probability of being identified as a most
ethical firm according to the Ethisphere Institute. As noted earlier, EI places the highest
weight in their rating on the nominee’s Ethics & Compliance program. Of all the language
contained in the code of ethics, it appears that the EI rating is most affected by trust words
Because successful ethical firms have assumed integrity and trust values into their
organizations through their codes of ethics, the linkage between higher relative counts of
Trust and Moral Behavior words in their code and being externally classified as a most
ethical firm is expected. This relation is consistent with the firm’s code of ethics playing
21
(a 2020 EI most ethical firm) notes, “Our Code is at the center of everything we do. It
reinforces our core values, and is the foundation of our strategic vision.”
Our analysis demonstrates that corporate codes of ethics have seen dramatic changes
in the period from 2008 to 2019. The average length of ethics codes increased from 6,054
handful of firms defied the trend and shortened their codes, most increased by a relatively
large amount. Terms such as social media, slavery, sustainability, footprint, and trafficking
appeared not at all or only infrequently in 2008 but appeared with significantly higher
frequencies in 2019. Consistent with codes of ethics playing an important part in building
and maintaining corporate culture, we document a positive linkage between Trust and
Moral Behavior words (e.g., ethics, respect, and trust) and being selected as a most ethical
firm by the Ethisphere Institute. We also find that changes in Inappropriate Behavior words
There are several possible explanations for the growing length of corporate codes
of ethics. They could be responses to: increasing immorality or corruption among corporate
care about moral values; growing worries about legal liability or negative reputational
effects from bad public relations stories; or a combination of these concerns. However, all
22
motivation—would be whether firms adopt and implement them even if they lead to net
losses.
sacrifice; if one gets rewarded for, or benefits from, one’s moral principles, or if they come
at no cost to one, then one accordingly gets little moral credit for them. As Immanuel Kant
(1981 [1785]) argued, true moral virtue is displayed when we follow a moral rule simply
because it is the moral rule, regardless of the consequences. The Kantian argument raises
this question: Would firms increase their commitment to ethical principles, and to their
Many defenses of corporate social responsibility (CSR) include the claim that
engaging in CSR will ultimate pay off in greater profitability, due to positive public
customers, all leading to increased sales (see El Ghoul, Guedhami, Kwok, and Mishra
2011; Attig, El Ghoul, Guedhami, and Suh 2013; Malik 2015, and Stoian and Gilman
2017). Their arguments tend to be: adopting CSR policies is the right thing to do, and doing
23
driving the change, while the former is a welcome coincidence along for the ride. If so,
then the increased attention to corporate codes of ethics we have observed is susceptible to
being described as virtue signaling, moral grandstanding (Tosi and Warmke 2020), or
following and responding to changes in cultural mores, rather than a reflection of sincere
or principled commitment. The wide variation we found in the length of codes might also
suggest that companies are experimenting with ways to match or reflect rapidly changing
cultural mores.
It is perhaps not an accident that corporate codes of ethics have expanded during a
time when moral values have enjoyed increased emphasis among the public, and have
expanded as the public has increased its express concern for moral values. This suspicion
is reinforced by the fact that the particular directions the expanded codes of ethics have
with increasing concerns among the public about the same issues.
expanding their codes of ethics. These expansions must, then, be responding to and
reflecting a significant concern, and this concern has strengthened substantially during the
period we review. Whether this concern is a result of companies attempting to compete and
result of sincere, and new, commitment to moral principle is not obvious from our findings.
would need to know what companies’ true motivations are for revising and expanding their
24
the new codes entail: Are they mere window dressing designed to appease consumer
regulatory expectations? Or, are they indicative of actual behavioral change in the
companies?
The test suggested above—whether companies would adhere to their new codes if
doing so led to net losses—might constitute one way to discern their motivating concerns
and intentions. Addressing those questions is the subject of future research, though looking
at written corporate codes of ethics will not by itself be dispositive. In the meantime, what
is clear from our findings is that we seem to be entering a new age of increasingly moral—
25
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28
The sample includes 347 S&P 500 Index firms that have codes of ethics in both 2008 and 2019. SD
stands for standard deviation. The correlation is a Spearman rank correlation. The sample size is 271
for the Environmental, Social, and Corporate Governance (ESG) rating taken from MSCI’s website
(https://www.msci.com/esg-ratings). The Most Ethical Firm Dummy is equal to one if the company is
on the 2020 Ethisphere Institute’s listing of the world’s most ethical firms, else zero.
29
30
31
32
33
34
35
Total 0 1,504 NA
The sample includes 347 S&P 500 Index firms that have code of ethics in both 2008 and
2019.
36
Trust and Moral Behavior word count in 2008 51.19 41 36.93 9 125
Trust and Moral Behavior word count in 2019 80.02 77 46.57 16 172
Change in Trust and Moral Behavior words 28.83 24 44.63 –37 111
The sample includes 347 S&P 500 Index firms that have code of ethics in both 2008 and
2019. SD stands for standard deviation.
37
The sample size is 271 S&P 500 firms with available codes of ethics and ESG data. The dependent
variable is the change in the ESG rating between 2016 and 2020. For independent variables, we include
the change in word counts for the various subcategories (i.e., Environmental, Human Rights, Corruption,
Inappropriate Behavior, Trust and Moral Behavior, Cyber, BBK Governance, and BBK Social). For
example, Change in Environmental Words is the difference in the environmental word counts between
the 2008 and 2019 code of ethics. Change in market capitalization is the percentage change in market
value of equity between 2008 and 2019. Code correlation is the correlation between the 2008 and 2019
code of ethics. Log(2019 words) is the natural logarithm of the number of words in the 2019 code of
ethics. Because of scaling issues with the change in the ESG rating, the coefficients are all multiplied
by 100. The t-statistics are in parenthesis. Coefficients marked with ∗, ∗∗, and ∗∗∗ are significant at
10%, 5%, and 1%, respectively.
38
The sample size is 347 S&P 500 firms with codes of ethics in both 2008 and 2019. The dependent
variable is the Most Ethical Firm Dummy variable (set to one if the firm is on the 2020 Ethisphere
Institute annual list of the world’s most ethical firms, else zero). The percentage of
Environmental, Human Rights, Corruption, Inappropriate Behavior, Trust and Moral Behavior,
Cyber, BBK Governance, and BBK Social words in the 2019 code of ethics scaled by the number
of words in the 2019 code are independent variables. Also included as independent variables are
the Spearman correlation between the 2008 and 2019 codes and the natural logarithm of market
value of equity in 2019. The z-statistics are in parenthesis. Coefficients marked with ∗, ∗∗, and
∗∗∗ are significant at 10%, 5%, and 1%, respectively.
39