Maxis Profile
Maxis Profile
Profile
Maxis Berhad, with its consolidated subsidiaries (together, 'Maxis'), is the leading mobile communications
service provider in Malaysia with over 11.4 million mobile subscribers as of 30 June 2009.
Maxis was granted licenses to operate a nationwide GSM900 mobile network, a domestic fixed network and
an international gateway in 1993. It commenced its mobile operations in August 1995 and launched its fixed
line and international gateway operations in early 1996.
Since its establishment, Maxis has been providing a full suite of services on multiple platforms to fulfill the
telecommunications needs of individual consumers, SMEs and large corporations in Malaysia.
Maxis' mobile service is offered on a postpaid basis under the Maxis brand and via
a prepaid format under the Hotlink brand. The use of these two distinct brands,
underpinned by synergistic values, has enabled Maxis to develop its prepaid
business successfully while maintaining growth in its postpaid segment.
Maxis has also pioneered and led the Malaysian market in delivering innovative
mobile products and services. It was the first to launch 3G services in Malaysia —
known as Maxis3G — in July 2005, and in September 2006, it became among the
world's first to use HSDPA, a high-speed upgrade of its 3G network, to provide
wireless broadband services. It was the first operator to bring the BlackBerry™ and
Apple iPhone™ smart phones to Malaysia. The company in April 2009 unveiled the
first commercial NFC-powered service in Malaysia.
Maxis provides enhanced postpaid packages to corporate and SME customers, based on its highly successful
consumer postpaid plans. These plans are custom-made to meet the needs of enterprises, especially
improved communications within and beyond their compound.
Maxis' international gateway services include termination of traffic into Malaysia from international
telecommunications companies, supporting Maxis' own outbound international direct dial (IDD) traffic,
collecting international transit traffic and bandwidth leasing services. Maxis presently maintains bilateral
connections with more than 95 carriers in 38 countries and has capital investments in a number of submarine
cable systems to carry its international voice and data traffic.
Maxis' significant growth and strong track record of bringing innovation, excellent
customer experience and value to stakeholders has won the company numerous
awards over the years. The latest awards include:
Maxis' vision is to bring advanced communications services to enrich its customers' lives and businesses, in a
manner that is simple and personalized, by efficiently and creatively harnessing leading edge technology, and
delivering a brand of service experience that is reliable and enchanting.