The Revenue Cycle:: Sales To Cash Collections
The Revenue Cycle:: Sales To Cash Collections
12-4
Basic Revenue Cycle Activities
- Sales order entry
- Shipping
- Billing
- Cash Collections
12-5
Sales Order Entry Processing Steps
✓ Take the customer order
- Source document → sales order
✓ Approve customer credit
✓ Check inventory availability
✓ Respond to customer inquiries
12-6
Sales Order Entry Processing
Threats Controls
• Incomplete/inaccurate orders 1 a. Data entry edit controls
• Invalid orders b. Restrict access to master data to
• Uncollectible accounts maintain accuracy
• Stockouts and excess inventory 2 a. Signature to authorize sale
• Loss of customers 3 a. Credit limits checked and if sale
exceeds limit, specific
authorization needed
4 a. Perpetual inventory system
b. RFID or bar code technology
c. Physical inventory counts
12-7
Shipping Process
• Pick and pack the order
- Source documents → picking ticket
12-8
Shipping Process
Threats Controls
1 a. Bar code technology
• Picking wrong item or quantity to
ship b. Reconcile picking list to sales
order
• Theft
2 a. Restrict physical access to
• Fail to ship the goods inventory
• Ship to wrong address b. Document inventory transfers
c. Physical counts of inventory and
reconcile to quantities recorded
3 a. Reconcile shipping documents
to sales orders, picking lists, and
packing slips
4 a. Data entry edit controls
12-9
Billing Process
• Invoicing the customer
- Source document → sales invoice
• Updating accounts receivable
- Source document → credit memo
and monthly statements
12-10
Billing Process
Threats Controls
1 a. Reconcile invoices with sales
• Failure to bill customer orders and shipping documents
• Billing errors b. Separate shipping and billing
• Posting errors in accounts functions
receivable 2 a. Data entry edit controls
• Inaccurate or invalid credit b. Configure system for
memos automatically enter price data
3 a. Reconcile subsidiary accounts
receivable balance to the
amount for accounts receivable
in the general ledger
4 a. Segregation of authorization
and recording function for
credit memos
12-11
Cash Collection Process
• Process customer payment and
update their account balance
- Remittance
12-12
Cash Collection Process
Threats Controls
• Theft of cash 1 a. Proper segregation of cash
handling and posting to
• Cashflow problems customer accounts, authorize
credit memos, or reconcile
bank account
b. Use lockbox
c. Deposit all cash receipts daily
2 a. Lockbox
b. Discounts for early payment
c. Cash flow budgeting
12-13
Key Terms
• Revenue cycle • Remittance advice
• Sales order • Balance-forward method
• Electronic data interchange (EDI) • Monthly statement
• Credit limit • Cycle billing
• Accounts receivable aging report • Credit memo
• Back order • Remittance list
• Picking ticket • Lockbox
• Customer relationship • Electronic lockbox
management systems (CRM) • Electronic funds transfer (EFT)
• Packing slip • Financial electronic data
• Bill of lading interchange (FEDI)
• Sales invoice • Universal payment
identification code (UPIC)
• Open-invoice method
• Cash flow budget
12-14