EULOGIO “AMANG” RODRIGUEZ

INSTITUTE OF SCIENCE AND TECHNOLOGY

COLLEGE OF BUSINESS AND PUBLIC ADMINISTRATION
PUBLIC ADMINISTRATION UNIT

GOOD GOVERNANCE and

SOCIAL RESPONSIBILITY
GOVSORES

By:
Ms. Diana P. Dela Cruz
Mr. Erick P. Mante

Module 1
What Makes A Winning Personality?
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 TABLE OF CONTENTS

Module 1: What Makes A Winning Personality?

• What is Personality?
• Determinants of Personality
• How is Personality Developed? And it’s Comparative Theories
• The Development Process
• What Makes A Winner?

Module 2: Building Self-Confidence and Self-Esteem

• Indicators of a Positive Self-Image
• Indicators of a Negative Self-Image
• The Development of Self-Image and Self-Esteem
• Self-esteem and Maladjustment
• Behavioral Manifestations of Maladjustments
• Behavioral Manifestations of Woundedness
• Therapies for Wholeness

Module 3: Projecting a Positive Social Image

• Looking Great and Attractive – Your Physical Projection
• Maintaining Good Posture
• Eye Contact
• Body Language and Mannerisms
• Improving Your Body Language
• Physical Fitness: A “must” for Staying Young and Healthy
• Projecting A Professional Image
• The Three Dimensions of Professionalism
• Professionalism means avoiding bad habits at work
• Social Graces
• Getting Acquainted – Introducing People to One Another

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 • Learn to Use Handshakes Appropriately
• Projecting an Image of a “Real Lady”
• Being a Real Gentleman – Basic Courtesies in Public

Module 4: Becoming a Pro-Active & Responsible Adult

• Transactional Analysis, the EGO State
• Constant Parent, Adult or Child
• Developing a Pro Active Habit

Module 5: Self-Control and Self-Discipline

• Freedom to Act and to Make Decisions
• Accepting responsibility for the consequences of our actions
• Learning from one’s mistakes
• Developing a value system and a life pattern based on learned outcomes
• Determination to Pursue Life Goals and Desired Outcomes
• Putting Order in Our Life – Setting Priorities
• Discipline in Problem Solving
• Action Steps to Developing Self-Control and Self-Discipline

Module 6: Aligning One’s Hierarchy of Values

• Values and Values Indicator
• Characteristics of Authentic Values
• Striking a Balance in our Personal Life
• Values Conflict
• Formulating Life Goals and Mission Statement
• Developing a Professional Growth Plan
• You need a Growth Plan to serve as your guide
• Formulate long term goals

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 Module 7: Good Governance
• Towards Good Governance
• Concept of Good Governance
• Governance and Good Governance
• Significance of Good Governance
• Good Governance: Characteristics
• Good Governance Initiatives: The Filipino Context
• Promoting Good Governance
• Critique of ‘Governance’ Discourse

Module 8: Ethical Concerns in Public Administration

• Ethics: Meaning and Relevance
• Evolution of Ethical Concerns in Administration
• Context of Ethics and its Significance for Public Administration
• Issue of Ethics: Foci and Concerns
• Pertinence of Code of Administrative Ethics
• Nature of Work Ethics in Public Administration
• Towards New Dimensions of Ethics
• Critique of ‘Governance’ Discourse
• Obstacles to Ethical Accountability in Public Administration

Module 9: Ethics in the Government Service

• Ethical Rules and Ethics of Governance
• RULES as an Ethical Basis
• Unethical Behavior in Government

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 TARGET LEARNING OUTCOMES
This module provides a theoretical framework for understanding the
dynamics of personality development and personality change. It also
describes winning qualities that will serve as reference for self-assessment.
Students are expected to be able to:

1. Define personality and identify the determinants of personality;

2. Using the theory of Sigmund Freud, A. Maslow, E. Erikson, Adler
and others as a framework, explain how personality is developed;
3. Identify the stages of personality growth and development; and
4. Describe a winning, pleasing personality and the winning qualities.

INTRODUCTION
In most advertisements for job vacancies, the following phrase is written:

NOW HIRING
Desk Clerk, Receptionist, Sales Executive,
Supervisors, Attendants, Service Crew, etc.
With a Pleasing Personality

What does the word pleasing personality mean and why is it given that much importance in the
hiring of personnel?

Many companies have lost millions, a lot of customers “You must analyze yourself,
and potential sales because of front liners who happen to examine your characteristics, good
traumatize and disappoint their clients or patrons. Customers are and bad, look into your habits, test the
insulted, taken for granted or simply turned off by rude and control of your emotions, find out how
you use your spare time, determine
indifferent treatment from the front liners who attend to them.
how efficient you really are
Many of these staff are technically proficient, efficient and even
in business—in fact, learn everything
excelled in their academic performance. However, they possess about yourself,” — GRENVILLE
a personality that turns people off. And such personality is KLEISER in How to Succeed in Life.
projected in their language, facial expression and disposition.

LESSON 1: What is Personality?

Personality is the sum total of the biological, psychological, socio-cultural and other traits of a
person, manifested in the way he thinks, feels, acts and relates with others.

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 For Conklin C, personality is a fairly stable configuration of feelings, attitudes, ideas and behavior
that characterize an individual, making him unique and different from others.

Gordon All port defined personality as a collection of traits that determine a person’s unique
adjustment to his environment. Each person is made up of determining tendencies that play an active role in
his behavior. Personality is what lies behind the specific acts of a person.

Alfred Adler in his Social Psychological Theory “In order to make effective contacts
stressed the uniqueness of personality. Each person, with people we must add
according to him, has a unique configuration of motives, traits, purposefulness to sociability. We must
values and interests. Every act performed by the person bears influence them in some way.” —
the stamp of his/her own distinctive lifestyle. HERBERT CASSON.

LESSON 2. Determinants of Personality

Behavioral experts agree that personality is a product of nature and nurture,

an integration of his biological and social heritage. What a person thinks, does and
feels as a child, adolescent or adult results from the inter-relationship that exists
between biologically inherited factors and environmental influences.

1. Heredity

Genes transmitted by parents determine a person’s physical and biological characteristics such as
physical stature, color of the skin and hair. There are controversial viewpoints as to whether intelligence
(capacity for mental development) and aptitude (capacity for developing mental and social skills) are also
inherited. However, some evidences show that some kids learn faster than others, and there are those are
the more reactive than others.

2. The Social Environment

The social environment consists of individuals, groups and institutions with whom the person interacts
from childhood to adulthood. It is from these individuals and groups that a person learns and acquires a set
of beliefs, ideas, values, attitudes and other socio-cultural characteristics through a process known as
socialization.

Individuals and groups in one’s social environment exert varying degrees of influence upon a person. Of
greatest influence are significant people who serve as models for patterning one’s behavior and as major
sources of need satisfaction. In Sociology, they are referred to as “significant others.” Foremost among them
are parents or guardians, peers, teachers and other people or groups to whom the individual belongs.

The socialization process starts with the child’s first contact, his family from the parents, siblings and
relatives, the person learns his first lessons of love, honesty, and other fundamental virtues, as well as other

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qualities. Much of our behavioral tendencies appear to be a replica of our parents. Being the first agent of
socialization, the family provides the foundation for personality development.

In the later years of life, the individual comes into contact with peers, school mates, teachers, and other
groups from whom he acquires new sets of ideas beliefs, values and attitudes. Nowadays, many peer groups
exert even greater influence than parents.

As the individual moves through life, he encounters more and more individuals, groups and institutions.
Among them are church groups, professional and civic groups, new sets of friends, etc. From them he
discovers and learns other sets of socio-cultural characteristics that may even run counter to what he has
learned in the early years of his life. Nowadays, the media has been a powerful force in influencing young
people’s minds and lifestyle. Likewise, the church, through its spiritual ministry has been making a big
contribution in facilitating a change in people’s paradigms, attitudes and values. It has also helped many
individuals find meaning in their existence.

LESSON 3. How is Personality Developed? And it’s Comparative

Theories

There are various schools of thought that provide explanation to the emergence of certain personality
attributes and personality disorder. The first one is the psychoanalytic theory advocated by Sigmund
Freud. This theory is anchored on the premise that man’s development is conditioned by his past
experiences, particularly during the formative years of life. Psychoanalysts consider a healthy, pleasant
experience during childhood as most conducive to the development of an emotionally stable and mature
personality. Conversely, parents, guardians, siblings, and peers’ conditions the development of personality
disorders. Thus, most behavioral problems are said to be found among people with childhood hang-ups and
traumas.

Studies in Psychology reveal that a person passes through various stages of development. It
starts with infancy to childhood, then puberty, adolescence and adulthood. The last stage is the stage wherein
the individual becomes fully mature in all respects – physically, mentally, psychologically, and emotionally.
Crucial to the development of a mature personality is the satisfaction of varying needs and demands in every
stage of a person’s growth. Deprivations of these basic needs are considered to be a major stumbling block
in the maturation process and they often lead to personality disorders.

During infancy, the need for attention and acceptance is most dominant. As the child grows, his
needs are centered or recognition, affirmation and appreciation. Upon reaching puberty and adolescence, he
will experience a strong need for autonomy – freedom to make decisions and to act for oneself, without being
dictated upon or manipulated by parents and people in authority. Unsatisfied needs in each level of growth
lead to what is termed as “fixation”, a situation which often results to obsession. This means an insatiable
craving for unsatisfied needs like love, attention, recognition and autonomy. This obsession is carried over
to the adult life. One can find an adult who loves to complain or make unsolicited remarks or to argue in an
effort to win attention or recognition. A teenager who grew up in a suppressed atmosphere with authoritarian,

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manipulative parents may become a rebel in his desire to exercise his freedom. The psychoanalytic theory
attributes this dysfunctional behavior to the need deprivations during the formative years of life.

Abraham Maslow supported the Freudian concept that needs satisfaction is crucial for the healthy
development of personality. He has however, a different version of what these needs are and he placed them
in hierarchy. The basic need is physiological or survival needs – food clothing, shelter, sex, etc. This is
followed by the safety needs – protection, freedom from fear, etc., then the social need – to belong, to be
accepted, followed by the esteem need which associated with recognition, affirmation. The highest need is
self-actualization, where the person finds fulfillment and actualization in the exercise of his potentials and
capacities.

Maslow contends that obsession for need gratification starts with the lower needs –
physiological/biological, progressing to the next level –need for safety and acceptance. Once these lower
needs are satisfied, man will pursue for the next higher need – esteem needs and then aim for highest need
– self-actualization – a psychic feeling of fulfillment for having achieved a goal or having maximized the use
of one’s potentials and capacities.

For Maslow, it is the self-actualized person who has the capacity to become a “superior
personality”. This is because he is inclined to make the best use of his potentials. He also considers a self-
actualized person as the most psychological healthy, mature, highly evolved and fully functioning human
being.

Another point of emphasis in Maslow’s theory is the role of motivation in conditioning behavior. He
contends that man’s behavior is moved by certain motives. And these motives are usually triggered by needs
gratification, especially when the person has grown with a lot of deprivations in life. For instance, a student
is motivated to excel in his class to be recognized; a person
always try to please others, often at his own expense if only to “Study while others are sleeping; work
win people’s acceptance; a child cries to get attention; a boy while others are loafing; prepare while
rebels to get his freedom; a supervisor becomes very bossy to others are playing; and dream while
win power and recognition. Thus, one can better understand a others are wishing.” – WILLIAM A.
WARD
person’s behavior by looking into the inner motives that trigger
responses to people and events.

The Humanistic theory of personality recognizes the significant influence of past experiences in
the development of personality but it places a greater emphasis on the “meaning” that people attribute to the
experience or event in their life. It is not the experience per se that makes or unmakes the person. Rather, it
is the meaning that people attribute to this experience. This “meaning” is influenced by the person’s
perceptions or paradigms. For instance, the loss of a loved one, a failure or disappointment can be viewed
as a trauma where the person sees himself as miserable victim, thereby nurturing self-pity and hatred. Or
the experience can be viewed in the light of Christian values as purification or a learning experience that can
make one closer to God. If there is a positive “meaning” attributed to the experience, no matter how
unpleasant it is, the person will unlikely develop negative emotions like depression or frustration.

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 Victor Frankl, who was an advocate of the Humanistic theory, was a witness to the significant effect
of paradigms in a person’s life. He experienced one of the worst tortures at the prison camp during the Nazi
regime in Germany. He contended that while man may experience events beyond his control like what
happened to him as a prisoner, he has the capacity to control the consequences. He has the option to decide
whether to allow these experiences to destroy him or to make him a better, stronger person. Frankl decided
to make positive consequences out of his painful experiences. He promised himself that he will turn his ordeal
into a meaningful experience. And he did. He became a source of inspiration and consolation to other
prisoners as he projected a positive disposition in the midst of crisis.

Being a living witness to his theory, Victor Frankl opted for re-directing man’s mind to a search
for meaning as he encounters the day to day ordeal and crisis in his life. This meaning that he attributed
to events can trigger a paradigm shift from a negative to a positive outlook. Positive thinking will bear positive
feelings and positive behavior.

In his book “Seven Habits of Highly Effective People”, Stephen Covey, highly supported the writings
of Carl Rogers and Victor Frankl. He emphasized the need for paradigm shift as the starting point for
behavioral change.

KEYPOINTS ON PERSONALITY DEVELOPMENT

In summary, personality is a product of the combined hereditary characteristics transmitted

through the genes (heredity) and acquired, learned characteristics through the socialization process.
Individuals with biological deficiencies can still grow up with a pleasing personality if they are helped
to discover and make good use of their hidden talents, provided with opportunities for self-
actualization and thus consequently develop self-confidence and self-esteem. This fact has been
attested by the success stories of blind but famous singers – Steve Wonder and Jose Feliciano as
well as many other handicapped people who became famous and successful.

On the other hand, there are cases of physically handicapped people who become miserable.
This outcome can be attributed not on their biological deficiency but on the fact that their environment
was not able to respond favorably in terms of providing opportunities for their growth and
development.

Likewise, people blessed with pleasing biological features and even high intelligence may
not necessarily end up with a superior personality. If they grow up in a social environment that
inculcates negative attitudes and work values, and are not provided opportunities for self-actualization
and confidence building, they may also end up with personality disorders that will handicap them from
becoming happy and successful.

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 Aside from biological handicaps and negative influences of the environment, certain events
and experiences in the life of a person may bring about fears, insecurities and negative attitudes that
will prevent him from developing a healthy personality and healthy relationships. However, this
contention has been contested by modern psychologists. They explained that it is not really the events
or conditions in the life of a person that create personality problems but the perception or the
“meaning” that they attribute to such conditions. G. All port emphasized that the physical world and
its events can affect the individual only as he perceives or experience them. It is not the objective
reality that serves as determinant of behavior but rather the perceived meaning by the individual. It is
the psychological environment not the physical that determines the manner in which the individual
will respond.

The “meaning” that a person attributes to events in his life is conditioned by his paradigms,
beliefs and values. This in turn determines his decisions. People with positive outlook can find
meaning in an unpleasant experience and turn it into an opportunity for growth while those with
negative outlook usually look at negative events with prejudice and bitterness that they become
miserable, bitter and depressed.
Many young people and adults have lost meaning in their lives and choose to rut and stagnate
after undergoing a series of crisis in their life. Looking at their situation negatively with disappointment
and despair, the end up bitter, mad at the world and with themselves. As a result, they become
maladjusted and unhappy. And, worst of all they blame other people for the misery which they
themselves created and perpetuated.

LESSON 4. The Development Process

Out of biological and environmental influences, an individual develops distinct qualities – beliefs,
ideas, values, attitudes and lifestyle. Unfortunately, there are many people who unquestionably adopt and
internalize beliefs, values, morals and other traits that are fed to them by their environment. They are unable
to distinguish what is right from wrong, moral or immoral, proper or improper. They blindly follow traditions.
Their decisions and actions are dictated by some significant people in their life and not made out of rational
choices. Thus, they loser their own self-identity and find themselves in an identity crisis. They allow social
pressures to control them. They depend on their social environment for their happiness and security.

An individual who is faced with identity crisis allows his child and not his adult ego state to surface in
his social interaction, making him irrational and emotional. Since his behavior patterns are dictated by his
social environment, he is inclined to be reactive rather than proactive. More often, his reason and his moral
conscience do not operate to govern his choices, decisions and actions. Thus, he develops and projects
immature and irresponsible characteristics in his adult life.

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 Every person is the author of his own life story. Whatever happens to his life, happiness and
career are the consequences of his choices and decisions. If he leans on distorted paradigms and principles
as well as values that are not properly aligned, he is inclined to make irrational choices and decisions and to
resort to dysfunctional coping mechanisms. Then he finds himself in trouble, unable to succeed and to relate
in harmony with other people.

The process of personality change and development therefore requires a re-examination of oneself.
One can ask himself: “Whom am I? What do I believe in (beliefs and paradigms)? What are important to me
(values)? Are my values properly aligned? What is my outlook (attitudes), etc.? Do they work for me or against
me? Have I freely chosen them or I unquestionably adopted them from my environment or are they imposed
upon me by significant people in my life?”

One must undergo a re-awakening from subjective to objective “Stop talking to people about
realities; learn to be more rational, morally upright, responsible, what you will do; show them
reasonable, independent and courageous to face life’s challenges. All instead what you are doing.” –
these require a change of paradigms, a more rational outlook, re- ROBERT HOLDEN in Living
alignment of attitudes and values. It also means freedom the bondages Wonderfully
of the past and the bondage of social pressures.

From a paradigm shift and re-alignment of one’s value system, a person is better equipped to make
appropriate choices and decisions bases on what he perceives as moral, rational, and appropriate in a given
situation. This in effect means forming one’s self-identity. With this comes the emergence of a pleasing,
wholesome, mature personality that is capable of relating in harmony with others and in coping with life’s
challenges.

This process of personality change also requires a processing of experience. People with an
unpleasant past may end up with personality disorders if they are deprived of the opportunity to process their
experience in the light of objective realities. They may have been brainwashed with wrong notions of reality
or moral values. Unless these distorted notions of reality are realigned, the individual may grow up to be dis-
oriented and maladjusted.

There are also many children who are traumatized by negative affirmations from their parents,
guardians or teachers like when they are told: “You are an idiot, good for nothing”, etc. With these
affirmations, they end up affirming themselves as inadequate and idiot. On the other hand, children who are
affirmed for their achievements and potentials are more inclined to develop self-esteem and self-confidence.

Stages of Development

The process of development takes place in 4 stages:

Stage 1 – Understanding an Ideal

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 At this stage, the person is exposed to learning situations where he discovers an ideal – the ideal
personality, qualities of a winning personality, the elements and conditions for growth and development, etc.
He is also able to differentiate functional vs. dysfunctional behavior and their damaging consequences. This
knowledge provides the framework for understanding one’s behavior and personality.

Stage 2 – Self-Awareness
After discovering the ideal, the person goes into self-mirroring. He objectively looks into his personal
qualities and behavior and compares them against the ideal. Thus, he discovers his personal handicaps and
realizes how these affect his success, happiness and relationships. Diagnostic exercise found inside this
module are instruments for this purpose. Feedback from colleagues during the learning sessions also helps
in expanding self-awareness and makes a person recognize his blind spots (behavioral qualities that he is
not conscious of but are obvious to others).

Stage 3 – Self-Realization
After a process of self-awareness, the individual is guided on how to understand himself by bringing
into his consciousness the things in the past and other realities that have directly or indirectly conditioned his
present behavior or maladjustment. Among these are: the distorted beliefs, paradigms and values that he
may have internalized as well as the wrong influences for which he has yielded himself. He is also made to
realize how his behavior has hampered his growth and development as well as his happiness. All these
realizations are expected to pave the way for a paradigm shift, then to change in feelings, attitudes and
behavior.

Stage 4 – Decision to Change

With self-realization, the individual makes a decision to change. If one is determined to grow as a
person, he has to decide to change. The decision to change will come naturally and voluntarily as the
individual realizes that he has more to gain than to lose if he opts to change his ways.

Stage 5 – Actualizing the Change

In his decision to grow and develop, the individual now puts into action the necessary changes in his
life, including a change in attitude, re-alignment of his value system, change in coping mechanisms and other
behavioral changes

LESSON 5. What Makes A Winner?

Many of us look up to some successful, prosperous people with great

admiration and wonder. How did it all happen? Are they just lucky? Is it fate that
brought them to the ladder of success?

Take a look at the success stories of some successful people.

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 Corazon is a millionaire, a co-owner and chairman of the board in one of the leading car
trading companies in the Philippines. She came from a very poor family and she had to earn
her education through her own efforts selling small items in the streets. With only few pesos
available, she had to walk to school because there was nothing left for her fare. But her poverty
became a driving force for her to succeed in life. She excelled in her academic studies; got a
good job after graduation, and her talents and achievements brought her to the executive post
until she earned enough to put up her own business.

Mar is simply a high school graduate, hardly able to speak good English. Despite his low
education, he was able to get a promotion as Restaurant Manager in a deluxe hotel because
he showed exemplary performance. When he was yet a supervisor, the outlet he handled was
always hailed as the top grosser. He had that special charisma and ability to keep his
customers. His performance evaluation showed excellence in almost all areas, beating the
other managers who are college graduates and more senior than him.

Melandro started to work as a cook helper in a well-known hotel. He did not also finish college
nor any formal education in culinary or food service management. But he took every
opportunity to master his culinary skills out of the hotel’s in house training programs and
though the coaching of his superior. He joined culinary competitions and he got several
awards. Fortunately, he had a chance to work in China as a full time cook and was later
promoted as Ched d’ Partie then as Sous Chef. Now he is one of the highest paid Executive
Chefs.

Corazon, Mar and Melandro are among the so called self-made winners who were able to climb the
ladder of success despite certain limitations like poverty and lack of education.

While there are self-made winners, there also self-made losers who have good education, wealth and other
blessings that Corazon, Mar and Melandro have been deprived of. Many of them are college graduates from
prestigious schools, coming from wealthy families and given the best comforts in life but they end up school
drop outs, unemployed adults and even havocs to society. An example is the case of Johnny.

Johnny is an Accounting graduate but was unable to make it in board exam. Frustrated and
desperate, he quit his job and ended up unemployed. Despite the prodding of his wife he
never took pains in searching for new career opportunities. He was all the time dependent on
his spouse. He simply chose to rut.

What made Corazon, Mar and Melandro a winner and what turned Johnny into a loser?

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 Corazon, Mar, and Melandro and many other successful people reached the peak of their career
through hard work and struggle. Johnny is a typical example of a loser who turned his disappointments and
trials into a devastating experience.

Becoming a winner does not simply connote having the best in life like honors, materials
blessings, high education, power, prestige, etc. A lot of people have all of these yet they live a
meaningless, restless and unhappy life.

We are born with certain gifts and inner resources and we meet certain opportunities. What triggers
success is our ability to recognize and put into productive use our talents and inner resources,
recognize the opportunities for a better life and make the best out of them. There may be threats or stumbling
blocks but a winner looks at them as challenges rather than as handicaps.

It is sad to note that many graduates and professionals are unable to recognize their talents and
opportunities because they are focused on their liabilities. The handicapped people who succeed in life were
able to discover and productively use their hidden talents to compensate for their biological handicap. Thus,
they succeeded in their professional career. Mar, Corazon and Melandro did not help enjoy the privilege of
having a good education but their determination to succeed motivated them to search for as many learning
and earning opportunities. They did not consider poverty and education as stumbling blocks to success but
rather as challenges to overcome and they succeeded.

The success stories of our characters attest to the fact that winners are made, they are not born.
Losers are neither born. They are created and perpetuated by people who give up easily, carrying distorted
paradigms and negative attitudes.

It is not easy to become a winner. There are many struggles and challenges. Life indeed is not a bed
of roses. There are many thorns to live with. Being able to succeed and to live happily in the midst of thorns
is what makes the big difference. It is what makes a winner.

A REAL WINNER is one who is able to:

• win over his/her battles and difficulties in life and turns them into a
Learning and glorifying experience;
• find meaning in pleasant and unpleasant events in his life;
• live in peace with difficult people and difficult situations;
• win the goodwill of others, their respect and admiration;
• get what he wants using win-win strategies; never at the expense of others;
• discover and use opportunities to his best advantage; and
• Develop and use his talents and abilities to the best advantage and in so doing, make
meaningful contribution in making this world a better place to live in.

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 Becoming a winner requires the development of winning qualities, winning attitudes and winning
skills.

The winning qualities

1. A wholesome Self-Esteem and Self-Confidence

2. Positive Social Image
3. Unbiased perception to others
4. Win-win Attitude
5. Proactive Behavior
6. Self-Discipline and Self-Control
7. Well-aligned hierarchy of values
8. Sense of Direction, Meaning and Purpose

The Winning Skills

1. Interpersonal/Human Relation Skills

2. Communication Skills
3. Technical Skills for the career or profession one has chosen
4. Customer/Client Relations for those in contact with customers or clients
5. Managerial and leadership skills for leaders and company officers
6. Time Management

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ACTIVITY 1
Can you identify with any of the characters mentioned – Corazon, Mar, Melandro, Johnny? In what way?

Character/s whom I could identify with and in what manner.

What lessons/insights can you learn from the character you have chosen?

Briefly write the life story of your character in the box.

Life Story of _____________

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REFERENCES:

Agapay, Ramon B., Ethics and the Filipino. Mandaluyong City, Philippines: Great Books Publishing, 2004.

Babor, Eddie R., Ethics: The Philosophical Discipline of Action. Quezon City: Rex Bookstore, 2007.

Hall, Calvin S., et.al.,. Theories of Personality 4th Edition. Canada: Hamilton Printing Company, 1998.

Lewis, C.W. and Gilman, S.C., The Ethics Challenge in Public Service: A Problem-Solving Guide, Jossey-
Bass, 2005.

Roldan, Amelia S., A Workbook on Personality Development and Character Building. Parañaque City,
Philippines: AR Skills Development and Management Services, 2003.

Svarra, J., The Ethics Primer for Public Administrators in Government and Nonprofit Organizations 2nd
Edition, Jones & Bartlett Learning, 2015.

EXTENDED READINGS/ REFERENCES:

Adair, J., Lessons in Leadership: 12 Key Concepts, Bloomsbury, 2018.

Bursky, A.E., Ethics and Values in Social Work: An Integrated Approach for a Comprehensive Curriculum,
Oxford University Press, 2010.

Callahan, K., Elements of Effective Governance: Measurement, Accountability and Participation, CRC Press,
2006.

Haddon, P.F., Mastering Personal and Interpersonal Skills, Thorogood Ltd, 1999.

Mickhahail, B. and de Aquino, C., Effective and Creative Leadership in Diverse Workforces: Improving
Organizational Performance and Culture in the Workplace, Palgrave Macmillan, 2019.

Moga, Michael, Towards Authentic Morality. Mandaluyong City: National Bookstore, 2004.

Oyvind, K., Moral Reasoning at Work: Rethinking Ethics in Organizations, Palgrave Macmillan UK, 2015.

Sutton, B. and Chatham, R., Growing Yourself as a Leader: Technical Leadership Capabilities, BCS Learning
& Development, Ltd., 2018.

Turker, D., Managing Social Responsibility: Functional Strategies, Decisions and Practices, Springer, 2018.

Wang, C., Managerial Decision Making and Leadership, Toppan Security Printing Pte, Ltd., 2010.

GOVSORES – Good Governance & Social Responsibility | Module 1 | Ms. DELA CRUZ & Mr. MANTE 17