The document provides setup instructions for Matrix Touch XL and Touch consoles in 16 sections. It begins with important access codes and things to know about the consoles' default WiFi settings. Section 1 guides setting up the console for the first time. Section 2 covers updating console software. Section 3 instructs calibrating the incline motor on treadmills. Section 4 sets up the TV, and Section 5 explains exporting settings from a "master" console to other consoles via internet or USB. The document concludes with a frame serial number prefix chart.
The document provides setup instructions for Matrix Touch XL and Touch consoles in 16 sections. It begins with important access codes and things to know about the consoles' default WiFi settings. Section 1 guides setting up the console for the first time. Section 2 covers updating console software. Section 3 instructs calibrating the incline motor on treadmills. Section 4 sets up the TV, and Section 5 explains exporting settings from a "master" console to other consoles via internet or USB. The document concludes with a frame serial number prefix chart.
The document provides setup instructions for Matrix Touch XL and Touch consoles in 16 sections. It begins with important access codes and things to know about the consoles' default WiFi settings. Section 1 guides setting up the console for the first time. Section 2 covers updating console software. Section 3 instructs calibrating the incline motor on treadmills. Section 4 sets up the TV, and Section 5 explains exporting settings from a "master" console to other consoles via internet or USB. The document concludes with a frame serial number prefix chart.
The document provides setup instructions for Matrix Touch XL and Touch consoles in 16 sections. It begins with important access codes and things to know about the consoles' default WiFi settings. Section 1 guides setting up the console for the first time. Section 2 covers updating console software. Section 3 instructs calibrating the incline motor on treadmills. Section 4 sets up the TV, and Section 5 explains exporting settings from a "master" console to other consoles via internet or USB. The document concludes with a frame serial number prefix chart.
Things to know Section 5 - Exporting Settings Section 1 - First Time Setup (FTSU) Frame Serial Number Prefix Section 2 - Updating Software Internet Symbols Section 3 - Incline Motor Calibration
Important Access Codes:
3002 Enter – First Time Setup (FTSU) 3001 Enter – Service Mode
Things to know: • Wi-Fi is a standard feature on TouchXL (TM757) and Touch (TM756) consoles which means each console comes with Wi-Fi boards installed. • Without connecting the console to a wireless or wired network, the following features will not be able to function. Deactivating Asset Management will disable Wi-Fi. o Automatic software updates o Asset Management reporting o RFID login (touchless login for xID) o Workout Tracking features • The default wireless network (SSID) and network password is as show below. It is strongly recommended that Matrix customers set up a dedicated Wi-Fi network in their facility to match the default network. If this is not possible, each console’s Wi-Fi board will need to have a new configuration file uploaded. See the Wi-Fi Setup Instruction document for further detail. o SSID = MXWireless o Key (password) = FuWxzbbocfOt o Security = WPA2-PSK • Network speed requirements for either console is o 3Mbps Standard streaming, 5Mbps HD streaming
IMPORTANT: EVERY console must have steps 1-12 performed. Once complete, perform step 13 on a single console. Step 14 will walk you through exporting step 13 to the other consoles on the same network.
Page 1 of 11 Section 1 - First Time Setup (FTSU) Most new consoles will come to the FTSU when it’s powered on for the first time. If that is the case skip to step 4.
1. From the Welcome Screen, press and hold the logo at the top of the screen for 5-7 seconds until the Product Dashboard displays
2. This screen is referred to as the Product Dashboard. Press ‘Machine Selection’
3. On the keypad, press 3002 Enter
Page 2 of 11 Beginning of FTSU (steps 4-9) 4. Language a. Select your language, time zone and date b. Press the arrow in the upper right corner to move forward
5. Features - Asset Management and Workout Tracking
a. Both will be checked to enable those features. If the facility did not purchase these features, uncheck them b. Press the arrow in the upper right corner to move forward
6. Network Setup a. Choose the Wi-Fi network (SSID) that you wish to connect to b. If the network is password protected, a keyboard will pop up for you to enter the password c. Press the arrow in the upper right corner to move forward
Page 3 of 11 7. Machine Selection a. Select the frame the console is on (in some cases the UCB communicates with MCB/LCB to determine what frame it is on so you may not see this screen)
8. Model Selection a. Select the frame series the console is on. If you are unsure, check the frame serial number sticker and refer to the Serial Number Prefix chart on the last page
9. Machine Information a. Press Import Serial Number button to pull the frame serial number into the console b. It’s important to verify from the frame stickers that it imported correctly as this will cause reporting into Asset Management to be inaccurate c. Enter the unique Facility ID found on the order. If one is not found, leave Facility ID as 60 so it will still report into Asset Management d. Press the arrow in the upper right corner to complete FTSU and return to the Welcome screen
Page 4 of 11 Section 2 - Updating Software 10. Machine Settings a. From the Welcome Screen, press and hold the logo for 5-7 seconds to launch the Product Dashboard. b. Press ‘Machine Settings’. c. When the keypad pops up, type 3001 enter
11. Update Tab
a. Connected consoles - press ‘Check for Updates’ b. Not connected consoles - with the current software version installed on a USB drive and inserted into the USB port on the console, press ‘Update from USB’
Note: This step can take some time depending on the software version already on the console. If updating via USB, it is recommended to have 3-4 USB drives with current software installed so you can update multiple consoles at the same time.
Page 5 of 11 Section 3 – Incline Motor Calibration (Treadmills and Ascent Trainers only) 12. Calibration Tab a. An incline motor calibration must be performed. Press Calibrate b. The console will inform you once complete
Section 4 – TV Setup For the next steps, select 1 console that you will use as your “master console”. Once you have completed all setup steps for the “master console”, you can export settings to other consoles via Internet or USB.
Step 13 will walk you through a basic channel scan/setup for TV services distributed via coaxial cable including Pro:Idiom signal distributed by coaxial cable. For other services (ProIPTV, Encrypted IPTV, CableSAT or CAB) refer to the appropriate troubleshooting.
13. TV Tab a. Press ‘Source Selection’ and select the appropriate tuner depending on what part of the world you are from i. US4 – ProIPTV – Pro: Idiom encrypted TV signal through Ethernet (tuner decrypts signal) ii. US5 – ProCoax iii. US6 (std NA) – Standard Swift tuner iv. KM4 (std KM) – Standard Vividmetrics tuner v. JP0 (std JP) – Standard tuner in Japan vi. Unencrypted IPTV – unencrypted IPTV through Ethernet vii. STB –Set Top Boxes like the DirecTV and LG, etc. viii. CAB – BVE CAB or MYE CABLESAT
Page 6 of 11 b. Press ‘TV Channel Setup’ c. To start a TV tuner channel scan, press the “menu icon” that will launch the TV menu.
d. Using the arrows and checkmark on the screen, select the signal type and start the scan
e. Once the scan has finished, import the channels from the tuner to the UCB. Press ‘Import From Tuner’ to do this. Once complete, the list of channels will appear
Page 7 of 11 Note: Some steps may look slightly different depending on the tuner selection
f. Once the import is complete, you can edit the channel names by selecting each. Get the TV channel list from the customer so you can edit channel names that are not automatically populated. Press any channel you wish to edit the name to get a keyboard popup
Section 5 - Export Settings to Consoles
Before exporting to other consoles, make sure you also do the following: • Remove any unwanted apps • Reorder apps to customer preference
Internet Connected Consoles
14. Management Tab g. From the “master console” press Site Survey. This will show you all the consoles that are online (same network/SSID)
Page 8 of 11 h. To export to the settings to all connected consoles on the list, press Select All, then press Export Settings. You will see the status of the export until complete. If some consoles did not complete the import, select those units and press Export Settings again.
Non-connected Consoles 15. Management Tab i. With a USB drive in the USB port, press ‘Export Settings to USB’
j. Once the console notifies you the export is complete, use that USB drive to import the file to all other consoles. Go to each console, insert the USB drive to the USB port on the console and press Import Settings from USB
16. Once export/imports are complete, test the console features and cycle the power from the frame on all machines
