Name

Email: ***********@gmail.com
Phone: +91-xxxxxxxxxxxx

Experience: Senior Software Engineer with 4 years 11 months of IT Experience including 6 months of
onshore experience into various domains has enabled me to achieve the following skills:

 Expertise in application Development and Maintenance in Pega PRPC.

 I have detailed understanding of languages like C, JAVA, J2EE and am well versed with RDBMS
like Oracle, and also the OS concepts.
 Have a sound understanding of BPM concepts and methodologies.
 Hands on Experience in implementation of various Pega PRPC components like Activity, Flows,
Flow Action, Decision Rules, Declarative Expression rules, Access Role and Access Group,
Integration services, correspondence, List View and PMF Framework etc.
 Sound knowledge in portals, ticket, Agent, covers, folders, Declare pages, class structure design
and Listeners.
 Knowledge of troubleshooting of PRPC applications using Clipboard, Tracer.
 Knowledge of Agile-Scrum development and delivery methodologies, using Rally and PMF for
tracking project and sprint progress.
 Knowledge on tools like MS-Visio, SQL-Developer, Rally, HP QC.

Employment Summary

 Working with [Company Name]. from 28 th July,2014 till date

 Worked with [Company Name] since 3rd March 2010 11th July,2014.

Certifications

 Pega PRPC CSSAv6.2 Certified

 Pega PRPC Certified System Architect(CSA) v5.5
 Oracle Certified Associate (OCA) v9i

Education

Year Examination Institution Marks Obtained

2009 B.Tech Biju Patnaik University of Technology 8.48/10
2004 Class XII Central Board of Secondary Education 79.8%
2002 Class X Central Board of Secondary Education 76.6%

_________________________________________________________________________________________
Tel: xxxxxxxxxx(M); Email: ****************@gmail.com; Date of Birth: dd-mm-yyyy;
Passport Number: xxxxxxxx; Address: xxxxxxxx
Technical Skills

BPM Tool Pega PRPC v5.4 ,v6.1, v6.2

Framework PMF
Languages J2SE, J2EE, SQL, PL/SQL
Design Tool MS Visio
Web Technologies HTML, XML, JavaScript, CSS
Databases Oracle 10g/9i, MySQL
Tools & Utilities SQL Developer
Operating Systems Windows XP/7

Projects Profile

Onshore Experience:

1 NBNAM
Client Telstra
Role Senior System Architect
Place Melbourne, Australia
Organization [Company Name]
Team Size 10
Duration 08/2013 – 02/2014
Tools : PRPC v6.2, MS Visio
Environment

Project Description

Telstra decided to build a BPM application to manage their order management process using a BPM
tool called PEGA PRPC. This application will aid Telstra in removing the complexity of order
management that currently lies. NBNAM is a Appointment Management application that books
appointment between NBN, Telstra and Customer in order to provide service appropriately. It
captures the customer and product details at FOH and provides consultants various options to
process the orders at BOH. It also has integration with the existing legacy system to process order at
BOH and handle the existing orders in production.

Contribution

 Analysis of the various new Business Requirements with client at onshore, and
interpretation of client's new enhancement requirements.

_________________________________________________________________________________________
Tel: xxxxxxxxxx(M); Email: ****************@gmail.com; Date of Birth: dd-mm-yyyy;
Passport Number: xxxxxxxx; Address: xxxxxxxx
  Worked on new enhancement requirements development and accomplished unit testing for
the changes.
 Created application components such as Flows, Classes, Property, Activity, Decision Tree
and correspondence.
 Worked with Harness, Section, List View, Flow Action, report definitions and Agent.
 Worked on the database tables and/or schema and database operations as per the
requirements.
 Worked on making a root cause analysis of issues to fix them at root level.
 Involved in deployment activities into system test and production.
 Preparing artifacts of projects along with release notes for production deployments.

Offshore Experience:
5 Belgacom
Client Belgacom/Proximus
Role Senior Associate Consultant
Organization [Company Name]
Team Size 20
Duration 07/2014 – Till date
Tools : PRPC v6.3
Environment

Project Description

MCOM is a telecommunication project which is replacing the existing legacy Order management system
with MCOM application build in Pega PRPC. Pega is build for change and MCOM is leveraging the
capability of Pega in terms of performance and adaptable to different interface like Salto,MPC, NPS etc.
MCOM has many integrations which keeps on interacting with different interface during the life cycle of
Order fulfilment.

Contribution

 Analysis of the various new Business Requirements and Coordinating with onsite in the
interpretation of client's requirements into building technical solution.
 Worked mainly on the communication Interface named SARA, have done analysis of types
of messages sent to customer , their time calculation and their implementations using pega.
 Worked with Pega PRPC features like Flow, Flow Action, Connect-JMS, Agents, listeners,
activities, validations, decision rules, delegating them to Operation for post production
changes. Other areas like data transforms , Declare Pages etc.
 Worked on the database tables and/or schema and database operations as per the
requirements.
 Worked on defect fixes and preparing project artifacts like design documents .

4 CHOWN

_________________________________________________________________________________________
Tel: xxxxxxxxxx(M); Email: ****************@gmail.com; Date of Birth: dd-mm-yyyy;
Passport Number: xxxxxxxx; Address: xxxxxxxx
 Client Telstra
Role Senior System Architect
Organization [Company Name]
Team Size 8
Duration 02/2014 – 01/2014
Tools : PRPC v6.2
Environment

Project Description

CHOWN application is nothing but change of ownership of services and products from one person to
another. Telstra uses Pega PRPC to overcome the complexities and maintenance activities by the legacy
system. Capturing customer information at Front of House and processing the order at Back of House
keeps the process simple and easy to maintain.

Contribution

 Analysis of the various new Business Requirements and Coordinating with onsite in the
interpretation of client's new enhancement requirements.
 Worked with Flow, Harness, Section, List View, Flow Action, activities, validations, decision
and SLA.
 Worked on the database tables and/or schema and database operations as per the
requirements.
 Worked on defect fixes and preparing project artifacts.

3 Taxpro
Client GE Energy
Role PRPC Developer
Organization [Company Name]
Team Size 6
Duration 01/2012 – 07/2013
Tools : PRPC v5.4, MS Visio, SQL Developer2.1
Environment
Database : Oracle 10g.
Languages: Java

Project Description

The Tax Provision (TaxPro) application is designed to calculate and record Corporate Income tax
provisions in all Geographies where GEE operates.  This automatic system allows for an accurate,
complete, and timely Income Tax Provision and an efficient tool to assist with account reconciliations.
Integrated with TaxPro.Tax Provision is the System which receives a feed of data from a Book of Record
and applies business rules to that data to calculate the Tax Provision for each Transaction Entity within
that Book of Record.

Contribution
_________________________________________________________________________________________
Tel: xxxxxxxxxx(M); Email: ****************@gmail.com; Date of Birth: dd-mm-yyyy;
Passport Number: xxxxxxxx; Address: xxxxxxxx
  Analysis of the various new Business Requirements and Coordinating with onsite in the
interpretation of client's new enhancement requirements.
 Worked on new enhancement requirements and accomplished unit testing for the changes.
 Created application components such as Ruleset, Class, Property, Activity and Decision Tree.
 Worked with Flow, Harness, Section, List View, Flow Action and Agent.
 Worked on the database tables and/or schema and database operations as per the
requirements.
 Worked on making a root cause analysis of issues to fix them at root level.

2 e-Tax
Client GE Energy
Role PRPC Developer
Organization [Company Name]
Team Size 6
Duration 04/2011 – 11/2011
Tools : PRPC v5.4, MS Visio, SQL Developer 2.1
Environment
Database : Oracle 10g.
Languages : Java, JavaScript

Project Description

Current process for seeking Tax advice is time consuming and has total dependency in the Tax SMEs
attention and availability. This can lead not only to delay in finalizing the Contract at the ITO phase or
resulting tax compliance issues during the OTR execution phase but also in potential lost opportunities
due to sub-optimal contract structure throughout the ITO / OTR process. ETax application objective is to
achieve Financial and Legal Compliance, Tax Optimization to benefit both GE Energy and its customers
and Standardization of process.

Contribution

 The major tasks carried-out were development of classes, data models and user interfaces
using Harness, Section and Html. Development of Activities, decision rules, declares
expression rules for business logic implementation.
 Created Flows, flow actions and Validation rules for validating business logic.
 Worked on PegaRules database and external database operations.
 Worked on Integration Service rules, correspondence rules and reporting features.

1 eTP
Client GE Energy
Role PRPC Developer
Organization [Company Name]
Team Size 6
_________________________________________________________________________________________
Tel: xxxxxxxxxx(M); Email: ****************@gmail.com; Date of Birth: dd-mm-yyyy;
Passport Number: xxxxxxxx; Address: xxxxxxxx
 Duration 08/2010– 04/2011
Tools : PRPC v5.4, MS Visio, TOAD
Environment
Database : Oracle 10g.
Languages : Java, JavaScript
Project Description

eTransfer Pricing System is used to calculate,  add, generate new transfer pricing rules.
When a GE entity sells goods, provides services, licenses intangible assets or lends money to
another GE entity, the provider must be paid a price or service fee equal to the amount it would
charge unrelated party operating at arm’s length. For this reason, statutory authorities require that
a arms-length price be charged for such transaction, so that fair amount of tax is paid by each party.

Contribution

 Understanding of the application and analysis of the requirements.

 Development of harness, section, flow actions and portal rules.
 Worked on activities, flow, list views and database operations.
 Analysis of the defects, debugging and fixing the issues.

_________________________________________________________________________________________
Tel: xxxxxxxxxx(M); Email: ****************@gmail.com; Date of Birth: dd-mm-yyyy;
Passport Number: xxxxxxxx; Address: xxxxxxxx