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Part B
Questions 31-34
31. (A) It's too noisy.
(B) It's not convenient to the university.
(C) The heating system is defective.
(D) The owner is unpleasant.
Part C
Questions 39-41
39. (A) Summer vacation.
(B) The housing office.
(C) Resident advisers.
(D) Check-out procedures.