Error Code Refers to Solution

1) Remove left side printer cover and

check rotary encoder disk for dust/ink
on it. Clean with lint free cloth and
distilled water.
Paper Feed Motor encoder check error (check sensor 2) Rotary encoder wires loose/open.
00010000 and timing disk). Call your distributor for assistance.

1) Check linear encoder strip for dust/ink

Carriage Motor encoder check error (check sensor and build-up. Clean with a lint free cloth and
00010004 timing disk). distilled water.

1) Check linear encoder strip for scratches

or dust. Clean using distilled water and
a lint free cloth.
2) Check printhead timing belt tension.
00010005 Carriage Motor out of step. Call your distributor for assistance.

1) Check printhead linear rails and

bearings. Lube rails lightly with white
Lithium grease.
Carriage Motor over current (Check for mechanical 2) Printhead timing belt is too tight.
00010006 binding, if not replace motor). Call your distributor for assistance.

1) Move printhead from it’s home position

and check the home position sensor.
Carriage home position error (Check Sensor and Make sure that it is securely mounted
0001000A mechanical components). And it’s integrity is good.

1) Printhead over temperature. Make sure

that there is ink in the dampers and
printhead. Printing without liquid in the
0001001B Head driver (TG) temperature error. printhead could damage it beyond repair.

1) Make sure that there is nothing

obstructing the movement of the print-
head.
2) Clean and lubricate printhead linear
rails. Use a light coat of white lithium
grease.)
3) Make sure that the printhead timing
belt is not too tight. Call your distributor
0001001D Carriage servo parameter error. f or assistance.

1) Capping station has exceeded it’s

useful life. Call your distributor for a
0001002D Cleaning Unit end of life. replacement.

1) Check for ink/debris on the multi-

sensor surface. Clean thoroughly.
Multi Sensor failure (1. Check sensor, 2. Calibrate 2) Flexi-Jet preset has been changed.
00010030 sensor, 3. Replace sensor). Reload FJ preset parameters.
 1) Remove left printer cover and check
to make sure that ASF sensor has been
removed. If not, remove and throw away.
2) Remove right side cover and locate the
circuitboard on the lower rear corner.
Disconnect the yellow two wire connector
ASF (Auto Sheet Feeder) home position error (Check Located just under the blue two wire
00010031 Sensor and mechanical components). Connector and leave it unconnected.

1) Check exit roller bar, just under front

edge of printer, to make sure that it
turns free and that all of the “pizza wheels”
have been removed. If pizza wheels are
still on the bar remove them and throw
Exit Roller home position error check (Check Sensor away.
00010033 and mechanical components).

Reload Paper Printer “Flexi-Jet preset parameters” have been 1) Notice if the Multi sensor is
Reset back to Epson default settings. Flashing a white light under the
Printer. Hold a bright white
Piece of paper under the printer
And against the gray rollers.
Turn the printer on and wait
Until it goes past the “Reload
Paper” error code. Load the
Proper Flexi-Jet parameters.

Hex Dump Pause wire has been shorted against printer frame. 1) Remove right side printer
Cover and inspect single wire
Running down the outside of
The printer frame. Make sure
That there are no kinks or
Knicks in it. Tape the spot that
Appears to be pinched.

Remove Paper Paper sensor wires are open or Rear 1) Remove right side cover
AD sensor is out of calibration. Locate the circuitboard on the
Lower rear corner. Locate the
red two wire connector on
The exreme lower right corner
Of the circuitboard. Disconnect
The connector, cut both wires
3” from the connector, strip
the isulation back ¼” and twist
the two wires together. Use
the proper size wire nut to
fasten them together and then
re-install the connector.
 2) Calibrate the Rear AD sensor. Call
your distributor for assistance.

0002000A Program load error 1) Faulty communications. Unplug

USB cable and reboot PC.

100001C0 AC disruption (AC Power) 1) Unplug printer, wait 30 seconds

then plug it back in.

0003xxxxx- CPU error 1) Turn off printer, unplug printer

0Dxxxxxxx wait 1 minute then plug it back in.