Post Graduate Program in Management (PGDM)

Faculty Name Dr.T.T.Srinath Year/Term 2020-22/Term-4

Course Name/Course code Ethics No. of Credits
& 3
Leadership
No of Contact Hours 20 Session Duration 90 minutes

About the Instructor:

T.T.SRINATH Ph.D.

Email: [email protected]

Dr. T.T Srinath has been an entrepreneur from 1980 to 2000 and a ‘Personal Growth and
Organisation Consultant’ from the year 2000. As a qualified sensitivity trainer from India’s most
recognized body for applied behavioural science (the ‘Indian Society for Applied Behavioural
Science, [ISABS.org], an associate of National Training Laboratory, USA), his experience spans
across a wealth of industries.

He has done his Post-Graduate degree in Human Resource Management from one of India’s most
well-known institutes for Human Resource Management, namely Xavier Labour Relations
Institute, XLRI (Jamshedpur). He received his Ph.D. in ‘Behaviour of the Small-Scale
Entrepreneur’, from one of India’s leading universities namely the Anna University, Chennai,
India.

Born into a large business family based in South India, Dr. T.T Srinath, was exposed to
organisational behaviour at an early age. After his post-graduate degree in XLRI he went on to
resuscitate several ailing companies before setting up his own manufacturing plant.

During his transition from Manufacturing to Training, he has undergone intensive training in
centres across the world.

He is a certificate holder in Sociodrama & Action Methods, issued by MPV / SAM Sociodrama &
Action Methods Training, accredited by the British Psychodrama Association. He has been a
student of ‘Psychodrama’, having trained extensively with members of the British Psychodrama
Association. He is a student of Gestalt, trained by the Northern Rivers Institute of Gestalt,
Australia; an accredited Master Coach, accredited by Dr. Suzzane Skiffington from Australia and
a serious participant in the Tavistock Model of Group Facilitation.

Further, his Ph.D. in ‘Entrepreneurial Development’ has allowed him to refine his own training
technique as well as explore new areas within entrepreneurial development. His unique models
and interactive psychodrama tools have been tremendously successful.
Over the last 3 decades he has worked with CEOs, Managers, Middle level Managers, Executives
and down the line, numbering more than 30,000 individuals across India, Sri Lanka, United
Kingdom, Middle East, and Indonesia ranging from manufacturing industries, service industries,
educational institutions, government undertaking public sector and NGO sector.

He has worked extensively in the educational sector as under:

1. For two academic years between 1978 and 1980 he facilitated a credit course for the
evening program on ‘Personal Management’ at the ‘Madras School of Social Work’
Chennai. The credit course that he offered was titled ‘Skill Laboratory Training.’ The
course content essentially helped students work through several soft skills in a manner that
they were able to experience each activity and thereafter abstract learning from them.
Unlike some pedagogic approaches to teaching which may use a case study followed by
theory or the other way around his teaching method is primarily experiential and draws
from what is termed the ‘Adult Learning Cycle,’ as popularised by David Kolb in the
1970s. This continues to be the corner stone of his facilitation style.

2. He has worked extensively with teachers in institutions such as the Sankara Schools-
Chennai, Chettinad Vidya Mandir-Karur, Chettinad Hari Shree Vidyalayam-Chennai,
Vidya Mandir-Mylapore, Bala Vidya Mandir-Adyar, Vedavalli Vidyalaya-Ranipet &
Walaja, Vidya Peetam-Sholingur, Alpha to Omega Learning Centre-Chennai,
MR.AR.Educational Society-Chennai and Lakshmi Vidya Sangham-Madurai. All the
programs conducted for teachers included helping them understand their roles, how they
impact students, managing self and emotions and establishing equity and balance between
work and home.

3. He has worked with students, young adults and youngsters in PSG Institute of
Management-Coimbatore, Jayam Engineering College-Dharmapuri, PS Senior Secondary
School-Chennai, SOS Children’s Village-Chennai, KIT-Kalaingnarkarunanidhi Institute
of Technology-Coimbatore, SMOT School of Business-Chennai, Chennai Business
School-Chennai and Sri Sathya Sai Institute of Higher Learning-Bangalore.

4. He has designed, developed and delivered ‘Executive and Management Development

Programs’ for clients of PSG Institute of Management-Coimbatore, Great Lakes Institute
of Management-Chennai and Firebird Institute of Research in Management-Coimbatore.

5. He has designed, developed and delivered experiential workshops on transition from

campus to corporate for several organisation and the signature workshop that have found
positive response among all the organisations where he had conducted such workshops
were titled ‘From Larvae to Butterfly.’

He has contributed research writings to journals both in India and overseas and he is a columnist
writing a monthly column in ‘The Hindu-Metro Plus’ on softer issues of human interaction and
also periodically offer articles for consideration and publication in The Hindu- Businessline on
subjects that embody human interaction and management of organisations.
He has edited and written the following books:

 Team Development and Team Effectiveness: A Facilitator’s Handbook

About the book: This book which has lot of activities and practical exercises, is for facilitators and trainers
who want to make their teams more effective by energizing them and thereby making organisations more
successful.
Hardcover: 178 pages
Publisher: Icfai University Press (25 February 2006)
ISBN-10: 813140143X
ISBN-13: 978-8131401439

 All the World is a Stage – (Drama and its evidence in the Corporate World)
About the book: This book offers an understanding of the presence of drama in organisations, tips for trainers
to use and a ringside understanding of life’s lessons as the author has experienced them.
Paperback: 166 pages
Publisher: PRODUCTIVITY PRESS (INDIA) LTD; Latest Edition edition (2015)
ISBN-10: 8185984794
ISBN-13: 978-8185984797

 Creating Winning Relationships Through Conversations with Self

About the book: This book attempts to walk alongside those of us who want to build, rebuild and perhaps
restore significant relationships.
Paperback: 132 pages
Publisher: Notion Press, Inc.; 1 edition (28 July 2017)
ISBN-10: 1947349899
ISBN-13: 978-1947349896

 Facing My Mirror
Language: ENGLISH
About the book: A book that invites us to look into our own ‘mirrors’ and search for the answer within
ourselves.
Paperback: 177 pages
Publisher: Shakthi Forms, Trichy (February 2020)
ISBN: 9788194363729, 9788194363729

would like to learn more about the kind of work that he does you may visit his website
If you
www.ttsrinath.com

Sessions Delivery

Due to the current situation forced by COVID 19, the classes will be delivered through online
mode for Term 4. Some of the provisions contained in this document are applicable for in-class
sessions as and when the classes change over to Offline mode, in Campus and need to be read in
conjunction as relevant.

 All online sessions will be conducted over Zoom and the sessions links are integrated
through the LMS Portal CAMU.
 Students are required to login using their GL credentials through MyCamu app on web
portal for every session in advance. This would ensure that there are no unauthorized
students attending the session.
  Students will not forward his/her mail to their friends/relatives to attend a session.
 Students should attend the sessions only in their registered names or mail ids. Currently,
Zoom provides the device name as a participant. Upon login, students must rename their
display name with their DM No followed by First name. For eg. DM21000.abcd
 Session attendance for all sessions will be through QR code scan which students needs
to capture and record their attendance in class using the MyCamu app on their mobile
devices.
 In order to be eligible for attendance for the session, the student needs to be available
throughout the online session and should show him/ herself by enabling the video on a
request from the faculty.
 The overall criteria for the attendance in the course remains at 80%, with a grade drop
penalty applicable as laid out in the section on ‘attendance and performance grade
penalty’

Course Objectives and Key Take Away

1. To help each of our scholars (students) realise the need to transform into a leader.
2. To make each of our scholars become aware of the demand that such a need requires of oneself.
3. To understand and desire to practice ‘Total Leadership.’
4. To endear themselves to prospective employers as being the candidate of choice for their
organization.

Program Outcomes
In addition to the course objectives mentioned above, students should expect to develop the
following by end of the course:

1. Possess adequate functional (domain) knowledge & develop skills to assess business
environment.
2. Understand importance of ethical behavior in academic & professional lives. Develop
emotional quotient through working with local community and improve well-being
through social engagement.
3. Demonstrate decision making skills through critical thinking and problem solving skills
using appropriate analytical framework, processes & quantitative techniques.
4. Develop effective communication skills, interpersonal skills, organizing skills and ability to
work in group.
5. GL graduates will be effective leaders / develop leadership traits to lead people / teams in
organizations and institutions.

Suggested Readings / Course Materials

REQUIRED TEXT BOOK:

Greenleaf, Robert K. Servant leadership: A journey into the nature of legitimate power and
greatness with the foreword by Stephen R Covey and the afterword by Peter M Senge Paulist
Press, 2002.
Additional Readings:

1. Poems:

a. ‘Where the mind is without fear’ by Rabindranath Tagore

b. ‘I have a dream’ by Martin Lutherking Jr.
c. ‘The woods are lovely, dark and deep,’ by Robert Frost
d. ‘Ask not what your country can do for you’ by John F. Kennedy
e. ‘Casabianca’ by Felicia Dorothea Hemans

2. Speech to hear:

a. https://youtu.be/UF8uR6Z6KLc (Commencement address delivered by Steve Jobs, CEO of

Apple Computer and of Pixar Animation Studios, on June 12, 2005 at Stanford University)

3. Books to read:

a. Deep change by Robert Quinn

b. Even eagles need a push by David McNally
c. Inspire by Lance Secretan
d. Leadership is an Art by Max De Pree
e. Leadership and Self-Deception by The Arbinger Institute
f. Leading with Wisdom by Peter Pruzan & ETAL
g. Organisational Culture & Leadership by Edgar Schein
h. The commitments of conscious leadership by Jim Dethmer et.al.
i. The Leader who had no title by Robin Sharma
j. The Secret by Ken Blanchard
k. Theory of Constrains by Eliyahu M Goldrats
l. Total Leadership by Jim Barret
m. Who killed change by Ken Blanchard

EVALUATION COMPONENTS & COURSE OUTCOME:

Evaluation Component Criterion.

PGDM program curriculum emphasizes the following two principles: (i) Faculty must
prepare their course outlines with components of evaluation based on the criteria described
in the table below and, (ii) individual components of evaluation should form minimum 60%
weightage in a course and group components could form a maximum of 40% weightage in a
course.
 Table 1. Evaluation Matrix

EVALUATION Percentage
EVALUATION COMPONENTS
TYPE Range
Mid Term Examination 20 %
INDIVIDUAL End Term Examination 35%
Quiz 30%
GROUP Case Analysis/Presentation 15%
Total 100%
Quizzes, mid-term and end-term exams are typically individual components of examination
and tests knowledge, application of concepts learnt and problem solving. In addition to
quizzes, mid-term and end-term exams, additional assessment tools used include case
analysis, assignments, course projects, simulation and role plays.

Course Outcomes.

Table 3. CO ASSESSMENT – Ethics & Leadership Course

Assessment Assessment Assessment CO CO CO CO

Marks
methods type tool 3.2 4.3 5.1 5.2

Quiz Individual 30 MCQ’s 30

Group In class
Presentation Group 15 presentation and 15
peer review

Mid-Term exam Individual 20 Exam 20

End-Term exam Individual 35 Exam 35

Total 100

Please note: Group component cannot be more than 40% of the course evaluation. Please note
that evaluation components will not undergo change during/after the course. If the faculty has
decided to follow a distribution as above, they are required to stick to the planned decision.

Please note: Every assessment component should be mapped to at least one CO. Faculty members
should assess at least two of the five program outcomes and assess at least one CO for a PO. It is
recommended to map a maximum of only two COs to an assessment component. Evaluation
components in an exam or any other assessment method should contain questions or any other
assessment tool to evaluate the chosen CO(s). List of COs are provided at the end of the document.

COURSE MATERIAL AND HANDOUTS:

Soft copies of course material including case studies will be uploaded on the LMS
Platform CAMU under the Teaching Content tab. Hard copies, (when recommended
mandatory by the Faculty in exceptional cases) will be distributed prior to the class (for
offline sessions, in campus, only) and will be available at resource center for collection by
students.

SESSION WISE TOPICS AND READINGS:

Table 3. Session Wise Details

Session No-1
Session Title SETTING THE CONTEXT
Reading Material 1. Servant Leadership
2. The warrior and the leader
3. The joy of receiving
4. Leadership approach a paradigm shift
5. Situational leadership
Additional Reading
Case Title
Pedagogy Questionnaire, sharing and discussion
Session No-2
Session Title HOW DO I MAKE DECISIONS / MY
BELIEF SYSTEM
Reading Material 1. Three qualities to take the paralysis out of
decision analysis
2. Resilience and relevance, a current need
Additional Reading
Case Title
Pedagogy Questionnaire, sharing and discussion
Session No-3
Session Title THE SERVANT AS A LEADER
Reading Material Foreword, introduction and Chapter-1 of
book ‘Servant Leadership’
Additional Reading
Case Title
Pedagogy Questionnaire, presentation and discussion
Session No-4
Session Title THE INSTITUTION AS SERVANT
Reading Material Chapter-2 of book ‘Servant Leadership’
Additional Reading
Case Title
Pedagogy Discussion and Group Presentation
Session No-5
Session Title TRUSTEES AS SERVANTS
Reading Material Chapter-3 of book ‘Servant Leadership’ 1.
Testing times for a young leader
Additional Reading
Case Title
Pedagogy Discussion and Group Presentation
Session No-6
Session Title SERVANT LEADERSHIP IN BUSINESS
Reading Material  Chapter-4 of book ‘Servant
Leadership’
 To watch video
https://youtu.be/IWHYIt3ipm4 (CIC
/ Hatsun Chandramogan / Business
Visionary Series / 7th Sept 2019)
Additional Reading
Case
Pedagogy Discussion and Group Presentation
Session No-7
Session Title SERVANT LEADERSHIP IN
EDUCATION
Reading Material  Chapter-5 of book ‘Servant
Leadership’
 The Vidya Vanam Story (The
evolution of transformational
education)
Additional Reading
Case Title
Pedagogy Discussion and Group Presentation
Session No-8
Session Title SERVANT LEADERSHIP IN
FOUNDATIONS
Reading Material Chapter-6 of book ‘Servant Leadership’
Additional Reading
Case Title TCT Case Study
Pedagogy Discussion and Group Presentation
Session No-9
Session Title SERVANT LEADERSHIP IN RELIGION
Reading Material Chapter-7 of book ‘Servant Leadership’
1. Swami and religion
2. Enlightened leadership
Additional Reading
Case Title
Pedagogy Discussion and Group Presentation
Session No-10
 Session Title SERVANT – LEADERS
Reading Material Chapter-8 of book ‘Servant Leadership’
1. Planting seeds of hope, for trees of joy
Additional Reading
Case Title
Pedagogy Discussion and Group Presentation
Session No-11
Session Title SERVANT RESPONSIBILITY IN A
BUREAUCRATIC SOCIETY
Reading Material Chapter-9 of book ‘Servant Leadership’
Additional Reading
Case Title
Pedagogy Discussion and Group Presentation
Session No-12
Session Title INDIA AND WORLD LEADERSHIP
Reading Material Chapter-10 of book ‘Servant Leadership’
1. Building india for a new world  To
watch videos:
 https://youtu.be/ZXm3FUZQYc4
(Girish Mathrubootham shares
Freshworks story)
 https://youtu.be/Qv-6ybt8GME
(CIC Event : "Business Visionaries
Series" : 12th Feb,2019)
Additional Reading
Case Title
Pedagogy Discussion and Group Presentation
Session No-13
Session Title AN INWARD JOURNEY
Reading Material Chapter-11, 12 & Afterword of book
‘Servant Leadership’
Additional Reading
Case Title
Pedagogy Discussion and Group Presentation

PROJECT SCHEDULE (Please mention details of project delivery schedule including

timelines)

- Not applicable

ATTENDANCE (Please don’t change this section as this is institute rule)

Student Attendance for Sessions

  Student attendance for every session will be recorded through QR Code based scanning
method in the LMS CAMU portal.
 QR Code scanning and record attendance option is enabled only on mobile devices through
MyCamu app for students.
 QR code will be displayed by the Faculty or the Junior Faculty at any random time during
the session to enable students record their attendance. Once QR code is displayed,
students are expected to record / submit attendance using their mobile devices within the
QR code display window.
 Display of QR code might be done more than once during the session as preferred by the
faculty. In case of QR code being shown more than once within the same session, the last
attempt will only be considered as final. Hence, students who have already given in the
first attempt also need to repeat the QR capture when it is shown second or third time
within the same session.
 It is mandatory for the students to remain logged in throughout the session to get
attendance. QR code scanning missed for any reason will be considered as absent and any
claims / excuses need to be taken up with the respective Faculty / Junior Faculty only for
considerations.
 Students need to compulsorily rename their displayed names on the platform to their
respective Roll No followed by their first name for easy identification by the faculty / JF.
 Students need to unmute their video / audio settings when demanded by the faculty / JF
to confirm their participation / presence. Failure to do so will be treated as absent and
attendance will not be marked for such sessions.
 Students need to move to the breakout rooms in the virtual platform when scheduled by
the faculty and participate in the discussions to enable them obtain class participation
marks.
 Any disruption in the online session due to issues at the student’s end will be addressed
by the faculty / JF based on the genuineness of the cases for attendance exemptions, if
any.
 Students who faced issues in QR code scan for attendance capture in any session need to
take up their request for changes / considerations with the respective Faculty / Junior
Faculty within the same day. Attendance, once published will not be changed / amended
under normal circumstances.
 Condonation of absence during online session is purely at the discretion of the faculty
only.

Regularity in Attendance

Regular attendance is considered extremely important for effective and wholesome

learning in the PGDM. All students therefore, must comply on regular attendance in
class. The relative deduction of grade points due to shortage of attendance is explained
in the table below. Students having attendance of less than 60% (irrespective of medical
certificates) shall not be permitted to appear for the examination in that term/academic
year and will carry “F” grade in the course.

Student attendance will be a component while grading them for the course. Faculty / JF
have been advised to report about habitual absentees (habitual absentee is defined as students
absent in the class for more than three classes consecutively).

Unauthorized absence from class will be considered a breach of discipline and the Institute will
be free to take appropriate action in such cases. The same student will be asked to face disciplinary
committee. Students will not be given any attendance for any committee related activities which
warrants them to drop from the class. They are required to undertake all committee related work
beyond class hours. However, in exceptional cases, their absence could be condoned by the
Program Office on a case to case basis.

Under extra-ordinary circumstances, students may obtain leave of absence under the following
rules and procedures:

 In case of sickness, medical certificate issued and/or countersigned by the doctor

along with the prescribed application form must be submitted to the PGDMOffice
within 3 days of joining classes after illness. No student shall be allowed to join the
program unless he/she presents a medical fitness certificate duly endorsed by a
Medical Officer.

 For grounds other than sickness, leave will be allowed to students in exceptional cases
depending on the genuineness of the case by the PGDM Director. However no
compensatory attendance and examination will be held for the period of leave.
Students will be awarded grades on the basis of their attendance level and
performance only in the classes from which they were present. Before applying for
leave to the Director PGDM a student should contact his/her course instructors to
ensure that he/she is not missing any quizzes or examinations during the leave
period.

 The PGDM Office or the faculty concerned will not be responsible for the student
losing any segment of evaluation on account of his/her leave. No compensatory
opportunity will be given for quizzes and other class room based components on
account of leave of any kind.

Attendance and Performance Grade Penalty

Each student is expected to attend a minimum of 80% of classes in each course. The grade penalty
will be imposed on all the students who do not meet the minimum 80% attendance requirements
in each course in the following manner:

Table 4. Grade Penalty – Attendance

Attendance of Student Performance Grade Penalty
More than or equal to 70% but less than
One grade drop (e.g. from A to A-)
80%
 More than or equal to 60% but less than
Two grade drop (e.g. from A to B+)
70%
Less than 60% F grade will be awarded

If a student gets D grade in a particular course and also gets a grade drop due to attendance
shortage, 'D' will become an 'F' grade.

If a student fails to meet the specified attendance requirement, his/her grade in the respective
course(s) would be lowered by the Director PGDM in accordance with the grade penalty rules
laid down above.

Exiting and Entering

Students are expected to remain in the classroom (online sessions), be mentally alert, and
participate in the class proceedings for the duration. If a student must leave early for
unavoidable reasons, that student should obtain permission from the professor before
the class begins. Leaving and re-entering the class (online session) in the middle is not
permitted, except under extraordinary circumstances. Faculty members may cross check
the attendance record and if a student is found absent (merely logged in over zoom but
not present in the session) in the class, the student will be marked absent besides the case
will be sent to discipline committee and actions will be taken by the committee.
Norms of Behavior

Students should demonstrate respect for Faculty and fellow students. Respectful
behavior contributes to the enhanced learning experience. Students should refrain from
disruptive behavior such as eating, and holding side-conversations. Using laptops during
is allowed only on the instruction of the professor. If necessary, the students are expected
to seek redress for grievances at a proper forum instead of seeking an immediate solution.

All grievances may be addressed to the PGDM-Director or respective functional heads

and in his absence, to the Executive Director. In such cases, a copy should be marked to
the above.

Respect the Facilities- Offline sessions

Students are expected to help maintain chairs, display screen, desktop computers, LCDs,
tables, window curtains and electrical fittings in good usable condition and not damage
them or render them useless. Students are expected not to destroy the classroom
ambience. The cost of damage, loss or theft on account of students will be recovered from
them. When this cannot be attributed to one student, the cost will be recovered from an
identifiable group of which the individual is a part or from the entire batch. Students are
expected to use cans to dispose of trash. They are also encouraged to remove defacing or
unclean material voluntarily.
Essentially, students should always use proper reporting and escalating mechanisms for
concerns and issues. Under no circumstances should students take matters into their own
hands. Students are expected to use only the students’ dining hall for dining. Classrooms
or any of the other administrative or academic areas shall not be used for dining.

Great Lakes has adopted the principle of preserving the environment. Therefore, it tries
to inculcate in the minds of its students and staff, a sense of being one with nature causing
no harm anytime, anywhere, and under any circumstances which will result in damage
to the environment.

Smoking, chewing tobacco and drinking alcohol in and around the premises is strictly
prohibited. Severe penalties will accrue to those students caught violating this.

Use of Laptops during class- Offline Sessions

Use of laptops in the class is strictly prohibited during class hours, unless specifically
authorized by the Faculty or the Academic Administration.

Use of Mobile / other electronic devices

Use of Mobile devices during online or offline sessions are permitted purely for the
purpose of QR Code attendance capture and not for other purposes. Students are not to
use mobile devices for login to zoom sessions and it is preferable to attend online session
only through Web portal of CAMU. Use of any other electronic devices inside the
classroom / online session is not allowed under normal settings.

*******************

Table 5. LIST OF COURSE OUTCOMES (CO)

Please check the expected Program Outcomes for this course, choose the relevant CO-PO
matrix and then proceed to choose the right Course Outcome for assessment.

CO Description
Understand business concepts and develop critical thinking in functional areas (e.g.,
1.1 Economics, Finance, Org. Behavior, HR, Operations, Analytics, Marketing, Strategy)
[1.1]
Apply concepts learnt to evaluate business issues or complete business environment
1.2 analysis by adopting various conceptual frameworks [1.2]
Demonstrate problem solving skills in functional areas by applying concepts, tools and
1.3 techniques covered in the course [1.3]
1.4 Develop business plans for products and services [1.4]
 Know professional code of conduct in different disciplines / courses forming part of
2.1 curriculum [2.1]
Identify ethical dilemmas in a business case or assignment setting and apply ethics
2.2 framework to arrive at resolution of such dilemmas. [2.2]
Exhibit individual and group ethics in academic and non-academic activities during
2.3 the program [2.3]
Demonstrate understanding of ethical and societal impact of managerial decisions
2.4 made. [2.4]
Work individually and/or in groups and demonstrate social engagement through
2.5 specific projects, initiatives implemented to serve local community (ies). [2.5]
Develop effective decision making skills by analyzing complex business issues and
3.1 learn to take strategic decisions. [3.1]
Demonstrate problem identification and solving skills through courses and course
3.2 components [3.2]
3.3 Integrate functional skills and apply them in business contexts. [3.3]
Understand business problems, apply analytical skills and demonstrate critical
3.4 thinking, analytical problem-solving skills. [3.4]
Demonstrate understanding and application of analytics tools and techniques to solve
3.5 business problems. [3.5]
4.1 GL students will demonstrate effective oral and/or written communication skills [4.1]
GL students will demonstrate written communication skills through exams, term
4.2 project reports, case analysis reports, progress reports or assignments. [4.2]
GL students will demonstrate interpersonal interaction and communication skills
4.3 through presentation of group assignments, project reports and case analysis
associated with courses. [4.3]
Develop and demonstrate skills related to strategic thinking, planning and execution.
5.1 [5.1]

Develop and demonstrate people leading skills, associated with selection,

communication, direction and mentoring subordinates and peers in organizations.
5.2
[5.2]

Demonstrate new business development skills through business environment

5.3 analysis, consumer need analysis, creating value proposition and creating a business
plan. [5.3]
Demonstrate ability to lead teams and complete assignments and projects in an organizational
5.4 setting. [5.4]

**************