Human Resource Management: Articles - Books & Chapters - Cases - Teaching Guides Simulations - Video

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Human Resource
Management
2019
ARTICLES | BOOKS & CHAPTERS | CASES | TEACHING GUIDES
SIMULATIONS | VIDEO
Harvard Business Publishing serves the finest learning institutions worldwide with
a comprehensive catalog of case studies, journal articles, books, and eLearning
programs, including Online Courses and simulations. In addition to material from
Harvard Business School and Harvard Business Review, we offer course material from
these renowned institutions and publications:
ABCC at Nanyang Technological University Indian School of Business

Babson College INSEAD
Berrett-Koehler Publishers Ivey Publishing
Business Enterprise Trust Journal of Information Technology
Business Expert Press Kellogg School of Management
Business Horizons Lahore University of Management Sciences
California Management Review London Business School
CLADEA-BALAS McGraw-Hill
Columbia Business School MIT Sloan Management Review
Crimson Group USA North American Case Research Association
Darden School of Business (NACRA)
Design Management Institute Perseus Books
European School of Management and Technology Princeton University Press
(ESMT) Program on Negotiation (PON) at Harvard Law
Greif Center for Entrepreneurial Studies—USC School
Marshall School of Business Public Education Leadership Project
Harvard Kennedy School of Government Rotman Management Magazine
Harvard Medical School/Global Health Delivery Social Enterprise Knowledge Network
HEC Montréal Centre for Case Studies Stanford Graduate School of Business
Hong Kong University of Science and Technology Thunderbird School of Global Management
IE Business School Tsinghua University
IESE Business School UC Berkeley-Haas School of Business
IMD (International Institute for Management University of Hong Kong
Development) WDI Publishing at the University of Michigan
Indian Institute of Management—Ahmedabad The Wharton School, University of Pennsylvania
Indian Institute of Management—Bangalore
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Articles ...................................5
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Books and Chapters ..................8
[email protected] Simulations ............................ 9
Teaching Guides ..................... 10
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CASES
Students are challenged to put themselves in the protagonist’s place and suggest
business strategies, tactics, and solutions.
New Cases
Better Place: An Entrepreneur’s Drive Goes Off Track

TN INTERNATIONAL INSTITUTE FOR MANAGEMENT DEVELOPMENT #IMD940
Entrepreneurship | Leadership | Change management | Social responsibility | Organizational culture |
Sustainability
Bringing God into the Business: The Impact on Human Resource Management Practices and
Employee Turnover at L&R Pallet
TN NORTH AMERICAN CASE RESEARCH ASSOCIATION #NA0544
Religion and business | Recruitment | Employee training and orientation | Diversity | Employee retention
Building a Great Place to Work: Intuit India

TN INDIAN SCHOOL OF BUSINESS #ISB137
Workforce management | Leadership | Hiring | Human capital | Software development
Candor at Clever
HARVARD BUSINESS SCHOOL #418087
Interpersonal communications | Conflict resolution | Difficult conversations | Feedback | Management
styles | Employee retention | Start-ups | Talent management
Diversity and Inclusion at the Los Angeles Cleantech Incubator

TN GREIF CENTER FOR ENTREPRENEURIAL STUDIES-USC MARSHALL #SCG538
Environmental sustainability | Hiring and recruitment | Electric power | Venture capital | Incubators |
Diversity | Organizational change | Green business
Matching Markets for Googlers

Entrepreneurship | General management | Labor markets | Design | Markets | Analytics
New York City Teacher Incentive Program Agreeing on a Plan

TN COLUMBIA BUSINESS SCHOOL #CU219
Bonuses | Incentive pay | Incentive programs | Public education | Compensation | Incentives
Peer Feedback at Stress Engineering Services, Inc. (A): Description and Analysis
of the Current Performance System
TN NORTH AMERICAN CASE RESEARCH ASSOCIATION #NA0527
Quantitative analysis | Performance appraisals | 360-degree feedback | Analytics
Redefining Work: Three Forces That Are Reshaping Jobs

ROTMAN MANAGEMENT MAGAZINE #ROT366
Envisioned future | Jobs | Workplace
Trust the Algorithm or Your Gut? (Case Study and Commentary)

HARVARD BUSINESS REVIEW #R1803N
Decision making | Hiring | Judgment | Analytics
TN Teaching Note Available *Reviews available to registered Educators hbsp.harvard.edu 1

Two Brothers, Two Methods: “Happiness Index” vs. “Data and Analytics”
TN GREIF CENTER FOR ENTREPRENEURIAL STUDIES-USC MARSHALL #SCM102
Business performance management | Hiring and recruitment | Offshoring | IT management
Popular Cases
Anna Frisch at Aesch AG: Initiating Lateral Change

TN EUROPEAN SCHOOL OF MANAGEMENT AND TECHNOLOGY #ES1121
Communication in organizations | Resistance to change | Change management | Power and influence |
Matrix organization | Implementing strategy
Arck Systems
TN HARVARD BUSINESS SCHOOL #911056
Compensation | Incentives | Employee retention | Sales compensation | Enterprise systems | Sales force
management | Pay for performance
Brussels and Bradshaw

TN IVEY PUBLISHING #909C11
Investments | Career planning | Women in business | Work-life balance | Holding companies
Cirque du Soleil
Organizational behavior | Service management
EdGE Networks: Making HR Intelligent

TN INDIAN INSTITUTE OF MANAGEMENT-BANGALORE #IMB607
Information technology | Analytics | Talent management
Foxconn Technology Group

Organizational behavior | Accounting | Stocks | Leadership | Social issues | Business ethics | Sustainability |
SCM | Employee engagement
Gen Y in the Workforce (HBR Case Study and Commentary)

HARVARD BUSINESS REVIEW #R0902X
Generation Y | Relationship management
Ions Consulting: The MP 2 Training Program

TN IVEY PUBLISHING #907C29
Change management | Employee training | Career planning | Employee retention
Leading across Cultures at Michelin (A)

TN INSEAD #INS049
National culture | Leadership | Diversity
Managing Performance at Haier

TN INTERNATIONAL INSTITUTE FOR MANAGEMENT DEVELOPMENT #IMD191
Organizational behavior | Globalization | Competitive advantage | Improving performance
2 Human Resource Management • 2019 *Reviews available to registered Educators

Massachusetts Financial Services
Investment management | Portfolio management | Performance measurement | Compensation | Incentives
Otis Elevator: Accelerating Business Transformation with IT

Leadership | CEO | Organizational change | Technology transfer | Business process reengineering
People Management Fiasco in Honda Motorcycles and Scooters

TN UNIVERSITY OF HONG KONG #HKU624
International business | Unionization | Business and government relations
A Popular HR Chief Burned to Death: People Management Dynamics at the Indian Subsidiary
of Suzuki Ltd.
TN UNIVERSITY OF HONG KONG #HK1081
International business | Labor unions | Hiring | Business and government relations | Generation Y |
Relationships | Strategy | Employee engagement
Recruitment of a Star
Organizational behavior | Hiring | Interviews | Recruitment
“My students referred to this case study throughout the course. It was an excellent tool for
teaching the recruitment-and-selection process. Students were excited to learn at the end
who was selected for the position.”
REVIEW ON THE HBP EDUCATION WEBSITE*
Roller Coaster Ride: The Resignation of a Star

Organizational behavior | Negotiation | Power and influence | Management performance | Compensation |
Employee retention
Sales Force Training at Arrow Electronics (A)

Employee training | Incentives | Employee retention | Recruitment | Sales compensation
SAP SE: Autism at Work

Innovation | Hiring & employment | Diversity | Recruitment | Information technology | Software
development
SG Cowen: New Recruits

Organizational behavior | Diversity | Employee retention | Hiring | Recruitment | Service management
Southwest Airlines’ Nonstop Culture: Flying High with Transparency and Empowerment
TN WDI PUBLISHING AT THE UNIVERSITY OF MICHIGAN #W94C04
Organizational behavior analysis | Leadership | Employee empowerment | Organizational culture |
Social responsibility
Suicides at France Telecom

TN EUROPEAN SCHOOL OF MANAGEMENT AND TECHNOLOGY #ES1491
Adaptive leadership | Interpersonal communications | Leadership | Change management | Business ethics |
Organizational culture | Social responsibility
TN Teaching Note Available hbsp.harvard.edu 3

Two Tough Calls (A)
Business ethics | Women in business | Employee problems | Dismissing employees
When Key Employees Clash

HARVARD BUSINESS REVIEW #R1206L
Workplace conflicts | Leadership | Conflict management | Difficult conversations | Managing people
When Steve Becomes Stephanie

Discrimination | Personnel policies | Values
Find more cases at hbsp.harvard.edu/cases
BRIEF CASES
Rigorous and compact, Brief Cases from Harvard Business School present realistic
management challenges for students to discuss. Audio versions are available for select
Brief Cases to aid in student preparation.
ARISE: A Destination-for-a-Day Spa
Collaborative innovation | Foreign investment incentives | Global corporate cultures | Organic organizational
design | Public health | Service strategy | Employee empowerment | Participative management |
Compensation | Employee benefits | Morale | Motivation | Advertising
Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry

Communication | Leadership | Technology | Morale | Conflict | Organizational change | Information technology |
Conflict resolution | Team building
DRW Technologies
Management communication | Leadership styles | Organizational hierarchies |
Change management, power, and influence | Hiring and employment | Manufacturing
Performance Management at Vitality Health Enterprises, Inc.

CAM | Foreign investment incentives | Public health | Performance management | Valuation |
Cross-functional management | Compensation | Employee benefits | Incentives | Motivation |
Manufacturing | Social responsibility | Talent management
“The case is engaging and generates significant discussion among students around how
performance should be evaluated. Great case with a detailed Teaching Note!”
REVIEW ON THE HARVARD BUSINESS PUBLISHING EDUCATION WEBSITE*
Raleigh & Rosse: Measures to Motivate Exceptional Service

Control systems | Performance measurement | Litigation | Goal setting | Compensation | Incentives |
Organizational culture | Motivation | Sales compensation | Focusing on customers

Southfield Packaging
Sales management | Performance management | Valuation | Teams | Problem solving | Motivation |
Distribution | Strategic positioning | Interpersonal skills
WeaveTech: High-Performance Change

Common ethical issues | Layoffs | Performance appraisals | Organizational change | Pay for performance
Find more Brief Cases at hbsp.harvard.edu/cases
MULTIMEDIA CASES
Available online, Multimedia Cases put students in the center of business dilemmas
by bringing concepts to life with animated charts and audio and video segments.
Bridgewater Associates
Organizational culture | Transparency
Rogers, Stirk, Harbour, and Partners

TN IE BUSINESS SCHOOL #I0033E
Organizational behavior | Organizational culture | Dismissing employees
Find more Multimedia Cases at hbsp.harvard.edu/cases
ARTICLES
Articles from Harvard Business Review, HBR.org, and other renowned sources provide
up-to-the-minute ideas from the best business thinkers.
New Articles
Better People Analytics: Measure Who They Know, Not Just Who They Are
HARVARD BUSINESS REVIEW #R1806E
Interpersonal relations | Employees | Networks | Data mining | Analytics | Talent management
Cultivating Everyday Courage

HARVARD BUSINESS REVIEW #R1806K
Influence | Personal strategy and style | Conflict management | Change agents | Personal effectiveness
Do Your Employees Feel Respected?

HARVARD BUSINESS REVIEW #R1804C
Morale | Organizational culture | Work-related interactions | Giving feedback | Employee engagement
Employer Branding and CSR Communication in Online Recruitment Advertising

BUSINESS HORIZONS MAGAZINE #BH920
Corporate social entrepreneurship | Hiring and recruitment | Recruitment | Brand management | Branding
TN Teaching Note Available Audio Version Available hbsp.harvard.edu 5

Gender Discrimination Still Exists. Now What?
MIT SLOAN MANAGEMENT REVIEW #SMR715
Organizational behavior | Human behavior | Employee attitude
How Emotion-Sensing Technology Can Reshape the Workplace

Employee behavior | Employee privacy | Performance management | Technology | Managing workplace stress
Is HR Missing the Point on Performance Feedback?

Managing employees | Performance management | Leadership development | Performance appraisals
Redefining Work: Three Forces That Are Reshaping Jobs

ROTMAN MANAGEMENT MAGAZINE #ROT366
Envisioned future | Jobs | Workplace
The Search for Skills: Knowledge Stars and Innovation in the Hiring Process
Dynamic capabilities | Hiring and recruitment | Knowledge management | Personnel policies | Recruitment |
Human capital
A Strategic Approach to Workforce Analytics: Integrating Science and Agility

Data | Process analytics | Workforce management | Analytics
Popular Articles
Comp Targets That Work

HARVARD BUSINESS REVIEW # R1705H
Performance measurement | Board of directors | Executive compensation | Incentives | Pay for performance
Cultural Intelligence
HARVARD BUSINESS REVIEW #R0410J
Cross-cultural relations | Employee development | Organizational culture
The Definitive Guide to Recruiting in Good Times and Bad

HARVARD BUSINESS REVIEW #R0905F
Recession | Hiring | Recruitment
Employee Motivation: A Powerful New Model

HARVARD BUSINESS REVIEW #R0807G
Human behavior | Psychology | Motivation
High-Potentials in the Downturn: Sharing the Pain?

HARVARD BUSINESS REVIEW #F0909G
Recession | Employee retention | Talent management
How to Lead during a Crisis: Lessons from the Rescue of the Chilean Miners
Crisis management | Organizational behavior analysis | Leadership
6 Human Resource Management • 2019

How to Solve the Cost Crisis in Health Care
HARVARD BUSINESS REVIEW #R1109B
Health care | Activity-based costing | Cost control | Process improvement
New Road to the Top

Executives | Career advancement | Employee development | Executive selection | Analytics
One More Time: How Do You Motivate Employees?

HARVARD BUSINESS REVIEW #R0301F
Employee benefits | Incentives | Employee development | Job satisfaction | Motivation | Rewards | Human
relations movement
Play to Win
HARVARD BUSINESS REVIEW #F0512G
Influence | Knowledge management | Problem solving | Interviews | Work environments | Collaboration
Practicing Fairness in the Family Business Workplace

BUSINESS HORIZONS #BH841
Business ethics | Family businesses | Social responsibility | Reputations
Reinventing Performance Management

Process innovation | Performance appraisals | Recognition | Motivating
Retention through Redemption

Management styles | Employee retention | Discrimination | Trust | Listening
Teach Workers about the Perils of Debt

HARVARD BUSINESS REVIEW # F0911A
Credit cards | Debt management | Human resource management | Finance essentials
Why Top Young Managers Are in a Nonstop Job Hunt

HARVARD BUSINESS REVIEW #F1207B
Managers | Career advancement | Employee retention | Top performers
Why We Love to Hate HR . . . and What HR Can Do about It

Change management | Organizational development | Interdepartmental relations
Women and the Labyrinth of Leadership

Career planning | Women in business | Labor markets
Your Brain at Work

HARVARD BUSINESS REVIEW #R1307J
Decision making | Psychology | Knowledge workers | Emotions | Cognitive psychology | Management skills
Find more articles at hbsp.harvard.edu/articles

BOOKS AND CHAPTERS
Many academic titles from Harvard Business Review Press are available as eBooks.
Each eBook title is available as a PDF and comes with a full-text Educator Copy available
to registered Educators on the HBP Education website.
Books
Agile Talent: How to Source and Manage Outside Experts

HARVARD BUSINESS REVIEW PRESS #14149
Enterprise resource planning | Hiring and recruitment | Organizational development | Talent management |
Employee development | Experts | Managing people
An Everyone Culture: Becoming a Deliberately Developmental Organization

Organizational behavior | Strategy-focused organization | Professional development | Organizational culture |
Organizational change | Employee development
The First 90 Days, Updated and Expanded: Proven Strategies for Getting Up to Speed Faster and
Smarter
Succession planning | Leadership | Managers | Management development | Career advancement
HBR Guide to Dealing with Conflict

Communication styles | Workplace conflicts | Emotional intelligence | Conflict management |
Managing difficult interactions
HBR Guide to Delivering Effective Feedback

Performance appraisals | Coaching | Professional development | Feedback loop | Trust |
Difficult conversations | Performance assessment | Employee development | Goal setting | Motivation
HBR Guide to Office Politics

Communication | Organizational behavior | Power and influence | Organizational culture |
Conflict resolution | Interpersonal skills | Networks
One Page Talent Management, with a New Introduction: Eliminating Complexity, Adding Value
Goals | Performance management | Leadership development | Employee development |
360-degree feedback | Talent management | Goal setting
Talent Wins: The New Playbook for Putting People First

Organizational behavior | Leadership | Organizational development | Hiring and employment |
Talent management | Employee development

Chapters
Creating an HR Scorecard
HARVARD BUSINESS REVIEW PRESS #1528BC
From The HR Scorecard: Linking People, Strategy, and Performance
Cost control | Performance measurement | Strategic alignment | Value creation |
Performance improvement | Strategy implementation
Formal Performance Appraisal: Improving Results through Feedback

From Harvard Business Essentials: Performance Management
Performance measurement | Performance appraisals | Performance improvement
Motivation: The Not-So-Secret Ingredient of High Performance

From Harvard Business Essentials: Performance Management
Performance measurement | Incentives | Motivation | Performance improvement
Providing All Employees with More Than a Living Wage: How Raising Your Workers’ Earnings
Will Boost Your Profits
From Profit at the Bottom of the Ladder: Creating Value by Investing in Your Workforce
Profitability | Return on investment | Workforce management | Compensation | Incentives | Employee retention
Find more books and chapters at hbsp.harvard.edu/books-chapters
SIMULATIONS
Online simulations present real-world management challenges for students and
encourage classroom interaction and discussion. Results are available immediately for
a comprehensive debrief session. All simulations include a detailed Teaching Note.
Change Management: Power and Influence V2
In the second release of this single-player simulation, students face the challenge of implementing an
enterprise-wide, strategic change initiative. To understand how power and influence affect the ability to
bring change to an organization, students take the role of a middle manager or the CEO at a manufacturing
firm considering adopting a sustainability program. Students choose from among up to 18 change levers as
they attempt to move members of the organization from awareness to adoption.
TN SEAT TIME: 90 MINUTES #4345
“This simulation was a very useful exercise to not only try out different types of influence
‘levers,’ but also to explore how to effectively time and sequence those efforts—all in the
context of a major organizational change initiative.”
REVIEW FROM HARVARD BUSINESS PUBLISHING EDUCATION WEBSITE

Leadership and Team Simulation: Everest V3
In this award-winning simulation, students learn group dynamics and leadership through the dramatic
setting of a Mount Everest expedition. Students are assigned 1 of 5 roles in a team of hikers. As they attempt
a climb to the summit, they must reach individual goals while also sharing information to maximize group
achievement. TN SEAT TIME: 120 MINUTES #8867
“Excellent tool to observe leadership and teamwork in action. Participants get really
involved in the simulation and they behave like in a real-life experience.”
Project Management Simulation: Scope, Resources, Schedule V2

Students make qualitative and quantitative decisions as they manage a critical new-product development
project. Human resource issues include project staffing; managing schedules, deadlines, team morale,
coaching, and training priorities; and setting appropriate team and management expectations.
SEAT TIME: 90 MINUTES #4700
“I used this simulation in a project management class for nonbusiness students and
they loved it. It is a very good tool to expose them to trade-offs project managers face in
practice, with a lot of flexibility to set how difficult one wants to make their lives. It is easy
to run, monitor, and debrief.”
Find more simulations at hbsp.harvard.edu/simulations
TEACHING GUIDES
Case Startup Kit
The Case Startup Kit recommends cases ideal for teaching as a “first case” for
aspiring case teachers, with cases selected for their brevity, ease of use, and
teachability. Each case comes with a Teaching Note.
CASES FOR HUMAN RESOURCE MANAGEMENT INCLUDE:
Barbara Norris: Leading Change in the General Surgery Unit #409090
Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry #4360
Infosys (A): Strategic Human Resource Management #406010
Performance Management at Vitality Health Enterprises, Inc. #913501
Raleigh & Rosse: Measures to Motivate Exceptional Service #4353
Sonoco Products Company (A): Building a World-Class HR Organization Abridged #410082
Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Plant #2189
WrapItUp: Developing a New Compensation Plan #4362
Find more Case Startup Kit cases at hbsp.harvard.edu/guides

Course Modules
Course Modules offer a road map to the best teaching materials, with recommendations
on how to organize them. Each module suggests 4 to 6 items plus alternate options.
POPULAR MODULES IN HUMAN RESOURCE MANAGEMENT INCLUDE:
Compensation
Employee Training and Development
Performance Evaluation
Recruiting, Hiring, and Promoting
Find more Course Modules at hbsp.harvard.edu/guides
ONLINE TOOLS
Job Design Optimization Tool (JDOT)
The free online Job Design Optimization Tool (JDOT) can be used to design or test the design of any job in
any organization. Created by Professor Robert L. Simons of Harvard Business School, JDOT accompanies
the Strategy Execution series of 15 module notes that integrate the latest performance measurement and
control techniques with the new realities of competition, strategy, and organization design. Use the tool
with Strategy Execution Module 10: Using the Job Design Optimization Tool to Build Effective Organizations
(#117110). HARVARD BUSINESS SCHOOL #JDOT
Find out more at hbsp.harvard.edu/jdot
HARVARD MANAGEMENTOR
Delivered entirely online, Harvard ManageMentor® is the leading business reference
from business experts, featuring 44 self-paced modules that address the full spectrum
of management issues. Many modules are also available in Spanish, Portuguese,
Mandarin, and French.
MODULES IN HUMAN RESOURCE MANAGEMENT INCLUDE:
Coaching #9007
Developing Employees #9013
Dismissing an Employee #9015
Hiring #9023
Laying Off Employees #9026
Performance Appraisal #9034
Performance Measurement #9035
Retaining Employees #9042
Find more Harvard ManageMentor modules at hbsp.harvard.edu

Discounts for Students
Save your students up to 60% off the price of course
materials by building a coursepack on the Harvard
Business Publishing Education website.
Annual contracts are available to academic institutions, which provide additional discounts
on course materials.
BUILD A COURSEPACK REGISTERED

TO PROVIDE STUDENT EDUCATORS
DISCOUNTS RECEIVE:
1. Visit hbsp.harvard.edu. ✔ Educator Copies of full-text cases,

articles, and chapters
2. Log in, or register as an Educator—
it’s quick and free. ✔ Teaching Notes
3. Select course materials and add ✔ Previews and Free Trials of

them to a coursepack. simulations and Online Courses
✔ Student discounts on course materials
4. Publish the coursepack and provide
its unique link to students. ✔ Course-planning tools
✔ Access to Community Uploads
Students access the coursepack
through its unique link and save up
and Q&A
to 60% off course materials. REGISTRATION IS FREE:
hbsp.harvard.edu/registration
12 Human Resource Management • 2019

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24 hours a day, Outside the U.S. and Canada
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[email protected]
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in Human Resource Management
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POPULAR SEARCHES FOR HUMAN RESOURCE MANAGEMENT INCLUDE:
Coaching International Human

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Diversity Wellness Programs
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24/7 CUSTOMER SUPPORT AVAILABLE

 ABCC at Nanyang Technological University  Indian School of Business

CUSTOMER SERVICE AND TABLE OF CONTENTS

Better Place: An Entrepreneur’s Drive Goes Off Track

Building a Great Place to Work: Intuit India

Diversity and Inclusion at the Los Angeles Cleantech Incubator

Matching Markets for Googlers

New York City Teacher Incentive Program Agreeing on a Plan

Redefining Work: Three Forces That Are Reshaping Jobs

Trust the Algorithm or Your Gut? (Case Study and Commentary)

TN Teaching Note Available *Reviews available to registered Educators hbsp.harvard.edu 1

Anna Frisch at Aesch AG: Initiating Lateral Change

Brussels and Bradshaw

EdGE Networks: Making HR Intelligent

Foxconn Technology Group

Gen Y in the Workforce (HBR Case Study and Commentary)

Ions Consulting: The MP 2 Training Program

Leading across Cultures at Michelin (A)

Managing Performance at Haier

2 Human Resource Management • 2019 *Reviews available to registered Educators

Otis Elevator: Accelerating Business Transformation with IT

People Management Fiasco in Honda Motorcycles and Scooters

Roller Coaster Ride: The Resignation of a Star

Sales Force Training at Arrow Electronics (A)

SAP SE: Autism at Work

SG Cowen: New Recruits

Suicides at France Telecom

TN Teaching Note Available hbsp.harvard.edu 3

When Key Employees Clash

When Steve Becomes Stephanie

Find more cases at hbsp.harvard.edu/cases

Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry

Performance Management at Vitality Health Enterprises, Inc.

Raleigh & Rosse: Measures to Motivate Exceptional Service

4 Human Resource Management • 2019 *Reviews available to registered Educators

WeaveTech: High-Performance Change

Find more Brief Cases at hbsp.harvard.edu/cases

Rogers, Stirk, Harbour, and Partners

Find more Multimedia Cases at hbsp.harvard.edu/cases

Cultivating Everyday Courage

Do Your Employees Feel Respected?

Employer Branding and CSR Communication in Online Recruitment Advertising

TN Teaching Note Available Audio Version Available hbsp.harvard.edu 5

How Emotion-Sensing Technology Can Reshape the Workplace

Is HR Missing the Point on Performance Feedback?

Redefining Work: Three Forces That Are Reshaping Jobs

A Strategic Approach to Workforce Analytics: Integrating Science and Agility

Comp Targets That Work

The Definitive Guide to Recruiting in Good Times and Bad

Employee Motivation: A Powerful New Model

High-Potentials in the Downturn: Sharing the Pain?

6 Human Resource Management • 2019

New Road to the Top

One More Time: How Do You Motivate Employees?

Practicing Fairness in the Family Business Workplace

Reinventing Performance Management

Retention through Redemption

Teach Workers about the Perils of Debt

Why Top Young Managers Are in a Nonstop Job Hunt

ABCC at Nanyang Technological University Indian School of Business

1. Visit hbsp.harvard.edu. ✔ Educator Copies of full-text cases,

3. Select course materials and add ✔ Previews and Free Trials of

Coaching International Human

Diversity Wellness Programs

Hiring and Recruitment