Faculty of Business Administration

Course Outline
1. Course Code and General Information
Course Code BUS473
Course Title Supply Chain Management
Credit Hours 03
Pre-requisite BUS111: Fundamentals of Management
Program Bachelor of Business Administration (BBA)
Semester Spring 2021
2. Instructor and contact information
Faculty Name Dr Pradeepa Jayaratne
Contact Number 00 92 321 181 9924
Email Address [email protected]
Office Number 036723221-6 Ext 1751
Office Hours 13:30 – 21:30 (Mon-Fri)
3. Program Learning Outcomes
Team building and Participation
PLO1: Enable to build and sustain high-performing teams with a variety of individual talents,
and skills to increase the overall organizational success.
Communication Skills
PLO2: Enable to communicate professionally through oral and written means by using
appropriate technology
Disciplinary and Dynamic Knowledge
PLO3: To apply knowledge of all the functional areas of business and build a base of
knowledge in their field.
Innovative Thinking and Entrepreneurs
PLO4: To become entrepreneurs themselves, generate creative and innovative solutions to
business problems.
Decision Making Skills
PLO5: Enable to demonstrate problem-solving and decision making skills using integrated
knowledge across business disciplines.
Ethics and Social Responsibility
PLO6: Enable to promote work ethics in business organizations and aspire to add value to
society.

4. Course Description
A supply chain is comprised of all the parties involved in fulfilling a customer request
efficiently and effectively. The integrated management of this network is a critical determinant
of success in today’s competitive environment. With increasing competition around the globe,
supply chain management is both a challenge and an opportunity for companies in any
industry. Hence a strong understanding of supply chain management concepts and the ability

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to recommend improvements should be in the toolbox of all managers. The objective of this
course is to introduce you to the key concepts and techniques that will allow you to analyze,
manage and improve supply chain processes for different industries and markets. At
completion of this course, you will have the skills to assess supply chain performance and
make recommendations to increase supply chain competitiveness.

5. Course Objectives
1. To provide comprehensive knowledge on the supply chain processes and its implications for the
organizations and economy
2. To identify and analysis of different facets of the supply chain, with sound conceptual and
technical skills.
3. To analyze the major slacks in the supply chain operations and identify strategies to overcome such
issues
4. To enhance and appreciate the sustainable, ethical aspects on managing supply chain operations
6. Course Learning Outcomes (CLO)
1. Communicating supply chain management issues as well as solutions effectively to other supply
chain partners and relevant stakeholders
2. Recognize the use and integration of other fields such as IT systems, accounting and human
resource to enhance the information, cash and material flow along the supply chain
3. Distinguish the concept of SCM, logistics management and operations managements and how they
are inter-related and their impact on business performance
4. Identify the major slacks in supply chain and identify methods and strategies to improve the
supply chain performance
5. Develop the skills of practicing scientific and critical thinking, solving SCM issues and
implementation of strategies to reduce demand amplification to increase performance, interpret and
application of the techniques on demand analysis, develop the skills to identify innovative
solutions for supply chain issues
6. To be able to critique poor and unethical business practices and continuously develop the
professional skills
7. Teaching and Assessment
Code CLO Teaching Course
Strategies Assessment
Methods
1 Team building and Participation
CLO2.
1
CLO2.
2
2 Communication Skills
CLO4. Communicating supply chain Lecture Report
1 management issues as well as solutions Reading Preparation
effectively to other supply chain partners Assignments Presentation
and relevant stakeholders Case Studies
Group Discussion
3 Disciplinary and Dynamic Knowledge
CLO1. Distinguish the concept of SCM, logistics Lecture Examination

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 1 management and operations Reading Quizzes
managements and how they are inter- Assignments Presentation
related and their impact on business Case Studies
performance Group Discussion
CLO1. Identify the major slacks in supply chain Lecture Examination
2 and identify methods and strategies to Reading Quizzes
improve the supply chain performance Assignments Presentation
Case Studies
Group Discussion
4 Innovative Thinking and
Entrepreneurs
CLO5. Recognize the use and integration of Lecture Project
1 other fields such as IT systems, Reading
accounting and human resource to Assignments
enhance the information, cash and Case Studies
material flow along the supply chain Group Discussion

5 Decision Making Skills

CLO3. Develop the skills of practicing scientific Lecture Examination
1 & 3.2 and critical thinking, solving SCM issues Reading Quizzes
and implementation of strategies to Assignments Presentation
reduce demand amplification to increase Case Studies
performance, interpret and application of Group Discussion
the techniques on demand analysis,
develop the skills to identify innovative
solutions for supply chain issues
6 Ethics and Social Responsibility
CLO5. To be able to critique poor and unethical Lecture Examination
2 business practices and continuously Reading Quizzes
develop the professional skills Assignments Presentation
Case Studies
Group Discussion

8. Alignment of Course Learning Outcomes with Program Learning Outcomes

S No. Course Learning Outcomes (CLO) Program Learning Outcomes (PLO)
1 CLO 1.1 PLO3
2 CLO 1.2 PLO3
3 CLO 3.1 PLO5
4 CLO 3.2 PLO5
5 CLO4.1 PLO2
6 CLO5.1 PLO4
7 CLO5.2 PLO6

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 9. Course Contents
Session Topic Recommended Readings
1 Introduction to Supply Chain
Management
Introduce definitions of Supply Chain
Management, Difference between supply
Chapter 1 & 2 of Chopra, S., and
chain management and Logistics
Meindl, P., Supply Chain Management:
Management, Evolution of SCM, discuss
Strategy, Planning, & Operation, 2nd
the elements of SCM, introduce main
edition, Upper Saddle River, NJ:
supply chain drivers, describe the
Prentice-Hall, Inc., (Latest Edition).
importance of SCM, discuss the issues in
SCM, introducing bullwhip concept;
introducing the system thinking and
seven principles in SCM
2 Forecasting and Demand Management Chapter 5 of Wisner, J. D., Leong, G.
in Supply Chain K. and Tan, KC., Principles of Supply
Introduce demand patterns and trend, Chain Management: A Balanced
demand forecasting approaches and Approach, Cengage Learning, 2009.
techniques, Calculating Forecast Error,
reasons for accurate demand management And
and planning, implications of poor Chapter 7 of Chopra, S., and Meindl,
demand management plans, collaborative P., Supply Chain Management:
forecasting techniques Strategy, Planning, & Operation, 2nd
edition, Upper Saddle River, NJ:
Prentice-Hall, Inc., (Latest Edition).
3 Procurement in Supply Chain Chapter 2 & 3 of Wisner, J. D., Leong,
Introduce the role of purchasing/supply G. K. and Tan, KC., Principles of
management in SCM and purchasing Supply Chain Management: A Balanced
process, sourcing decision, role of supply Approach, Cengage Learning, 2009.
base and supplier selection, creating and
managing supplier relationship, strategic And
alliance and supplier development Chapter 15 of Chopra, S., and Meindl,
P., Supply Chain Management:
Strategy, Planning, & Operation, 2nd
edition, Upper Saddle River, NJ:
Prentice-Hall, Inc., (Latest Edition).
4 Resource Planning and Inventory
Chapter 6 & 7 of
Management Part 1
Chopra, S., and Meindl, P., Supply
Operations Planning, Capacity Planning,
Chain Management: Strategy, Planning,
distribution planning and resource
& Operation, 2nd edition, Upper Saddle
requirement planning, concepts and tools
River, NJ: Prentice-Hall, Inc., (Latest
for inventory management, introducing
Edition).
inventory models
5 Resource Planning and Inventory Chapter 6 & 7 of Chopra, S., and
Management Part 2 Meindl, P., Supply Chain Management:
Inventory Models (deterministic and Strategy, Planning, & Operation, 2nd

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 9. Course Contents
Session Topic Recommended Readings
Probabilistic), Evolutionary of Inventory edition, Upper Saddle River, NJ:
Management, Introducing VMI Prentice-Hall, Inc., (Latest Edition).
6&7 Supply Chain Processes and Process
Management Chapter 8 of Chopra, S., and Meindl,
Process view of SC (Cycle View and P., Supply Chain Management:
Pull/push View), decision phases in Strategy, Planning, & Operation, 2nd
SCM, factors effect on supply chain edition, Upper Saddle River, NJ:
operation planning, lean and agile Prentice-Hall, Inc., (Latest Edition).
thinking in SCM
8 Midterm Examination
9 Distribution and Customer
Chapter 10 & Chapter 14 of Chopra,
Relationship Management (CRM)
S., and Meindl, P., Supply Chain
Role of Transport, Warehousing and
Management: Strategy, Planning, &
distribution management in SCM, impact
Operation, 2nd edition, Upper Saddle
and importance of 3PL/4PL logistics
River, NJ: Prentice-Hall, Inc., (Latest
services, role and importance of CRM in
Edition).
SCM, tools and component of CRM
10 Collaboration in Supply Chain Chapter 13 of Chopra, S., and Meindl,
Supply chain collaboration enablers, P., Supply Chain Management:
Levels of supply chain collaboration, Strategy, Planning, & Operation, 2nd
Build the right collaborative model edition, Upper Saddle River, NJ:
Prentice-Hall, Inc., (Latest Edition).
11 Supply Chain Integration
Chapter 13 of Chopra, S., and Meindl,
Coordination and integration in SC, range
P., Supply Chain Management:
of vertical integrations, horizontal
Strategy, Planning, & Operation, 2nd
integration approaches, developing SC
edition, Upper Saddle River, NJ:
integration model, role of IT on
Prentice-Hall, Inc., (Latest Edition).
integration, obstacle for SC integration
12 Information systems for Supply Chain
Goals of supply chain information Chapter 17 of Chopra, S., and Meindl,
systems, Standardization, Information P., Supply Chain Management:
technology infrastructure, Supply chain Strategy, Planning, & Operation, 2nd
management system components, Supply edition, Upper Saddle River, NJ:
chain decision support systems, Prentice-Hall, Inc., (Latest Edition).
Application of SAP Systems.
13 Performance measurement in Supply
Chains
Chapter 14 of Chopra, S., and Meindl,
Use of performance measures to achieve
P., Supply Chain Management:
competitive advantage, traditional
Strategy, Planning, & Operation, 2nd
performance measures metrics in SCM,
edition, Upper Saddle River, NJ:
world-class performance management
Prentice-Hall, Inc., (Latest Edition).
systems, Balanced Scorecard, SCOR
Model
14 New trends and International issues in Chapter 18 of Chopra, S., and Meindl,

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 9. Course Contents
Session Topic Recommended Readings
Supply Chain management
Introduce cradle–to-cradle SCM
concepts; reverse logistics; green supply
chain management and sustainability
P., Supply Chain Management:
concepts in SCM. impact of technology,
Strategy, Planning, & Operation, 2nd
cost, political and economic forces;
edition, Upper Saddle River, NJ:
ethical and social issues; risk and
Prentice-Hall, Inc., (Latest Edition).
advantages; the challenge of international
supply chain management, requirements
for global supply chain strategy
implementation
15 Group Project TBA (Theoretical/Industry)
16 Final Examination
10. Schedule of Assessment Tasks for Students During the Semester
S. Course Assessment Method Week Due Percent of Total
No. Assessment
1 Quizzes 3, 5, 7, 10, 12 10%
2 Midterm Examination 8 25%
3 Project 14, 15 15%
4 Presentations (Cases/Articles) 2, 4, 6, 13 10%
5 Final Examination 16 40%
11. Grading Policy
‘A’ Grade 88 and above
‘B+’ Grade 81-87
‘B’ Grade 74-80
‘C+’ Grade 67-73
‘C’ Grade 60-66
‘F’ Grade Below 60
12.
13. Text Book(s)
1. Wisner, J. D., Leong, G. K. and Tan, KC., Principles of Supply Chain Management: A
Balanced Approach, Cengage Learning, 2009.
2. Chopra, S., and Meindl, P., Supply Chain Management: Strategy, Planning, & Operation, 2nd
edition, Upper Saddle River, NJ: Prentice-Hall, Inc., (Latest Edition).

14. Reference Books & Learning Material

 Harvard Business Review https://hbr.org/
 The European Journal of Purchasing and Supply Management
https://www.sciencedirect.com/journal/european-journal-of-purchasing-and-supply-management
 International Journal of Supply Chain Management
https://www.emerald.com/insight/publication/issn/1359-8546
 International Journal of Operations & Production Management
https://www.emeraldgrouppublishing.com/journal/ijopm

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 Journal of Purchasing and Supply Management https://www.journals.elsevier.com/journal-of-
purchasing-and-supply-management
 MIT Sloan Management Review https://sloanreview.mit.edu/
 International Journal of Physical Distribution & Logistics Management
https://www.emeraldgrouppublishing.com/journal/ijpdlm
 Journal of Business Logistics https://onlinelibrary.wiley.com/loi/21581592

15. Code of Conduct

 Follow the University attendance policy.
 Observe the class schedule.
 Keep cell phone off during the class.
 Submit assignments as per requirements.
 Maintain a disciplined, and respectful attitude towards the teacher and fellow students.
 Abstain from any form of plagiarism.

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