TRAINING NEEDS

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FOR ELECTRIC Operat
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BUSES IN INDIA
VOLUME II - E-BUS TRAINING
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 TRAINING NEEDS ASSESSMENT
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FOR ELECTRIC BUSES IN INDIA
VOLUME 2

Published by
Deutsche Gesellschaft für
Internationale Zusammenarbeit (GIZ) GmbH
Integrated Sustainable Urban Transport Systems
(SMART-SUT)
B-5/2, Safdarjung Enclave
New Delhi-110029
India
T 011-49495353
F 011-49495391
E [email protected]
As at May 2021, New Delhi

Photo credits/ sources: GIZ and pManifold

Registered offices
Bonn and Eschborn, Germany
Friedrich-Ebert-Allee 32 + 36
53113 Bonn, Germany ABOUT THIS REPORT
T +49 228 44 60-0
F +49 228 44 60-17 66
The report has been prepared as part of the bilateral technical cooperation project“Integrated
Sustainable Urban Transport Systems for Smart Cities (SMART-SUT)“ commissioned by the
Dag-Hammarskjöld-Weg 1 - 5 German Federal Ministry for Economic Cooperation and Development (BMZ) and jointly
65760 Eschborn, Germany
T +49 61 96 79-0
implemented by Deutsche Gesellschaft fuer Internationale Zusammenarbeit (GIZ) GmbH
F +49 61 96 79-11 15 and Ministry of Housing and Urban Affairs (MoHUA), Government of India. The objective of
the project is to improve the planning and implementation of sustainable urban transport
Prepared by systems in selected Indian cities.
SMART-SUT (GIZ), pManifold Business Solutions
Pvt Ltd and Vercos The study focuses on e-Bus related Training Needs Assessment (TNA) in Public Transport
Authorities (PTAs) and development of skill upgradation and addition mechanisms. The
Responsible outcomes of this study are presented in three volumes as stated below:
Juergen Baumann
Project Director, SMART-SUT (GIZ) Volume I identifies clear training needs in PTAs across e-Bus life cycle functions, various
departments, and hierarchies
Project Advisor
Laghu Parashar (GIZ) Volume II presents detailed training modules coverage, their delivery mechanisms and
national level institutional structure for sustainability and adoption
Project Coordinator
Amegh Gopinath (GIZ) Volume III reviews the existing organisational structure of large State Transport
Undertakings (STUs) and city level Special Purpose Vehicles (SPVs). In addition, the study
Project Team proposes changes in the organogram and recommends upskilling required at different staff
GIZ: Sudhanshu Mishra and Shirish Mahendru
Contact levels for transition from Internal Combustion Engine buses to Electric buses.institutional
pManifold Business Solutions: Rahul Bagdia,
GIZ is responsible for the content of this publication. structure for sustainability and adoption
Kunjan Bagdia, Shalini Chaudhary, Amarjit Singh
On behalf of the German Federal Ministry for Economic
Lakra, Jayant Deshmukh, Narayanan Sankar and
Cooperation and Development (BMZ)
Ajit Ganguly
Vercos: Amit Singh Baghel Disclaimer
The content presented in this document has been compiled
Editor with the utmost care. Findings, interpretations and conclusions
Shailendra Kaushik (Cities Forum) expressed in this document are based on information gathered
by GIZ and its consultants, partners and contributors. GIZ does
Designer
not, however, guarantee the accuracy or completeness of
Trinankur Banerjee
information in this document, and cannot be held responsible
Photo Credits for any errors, omissions or losses arising directly or indirectly
pManifold Business Solutions and GIZ from the use of this document.
 4 TRAINING NEEDS ASSESSMENT
4 TRAINING NEEDS ASSESSMENT
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FOR ELECTRIC BUSES IN INDIA FOR ELECTRIC BUSES IN INDIA
VOLUME 2 VOLUME 2

TABLE OF CONTENTS
ABBREVIATIONS AND ACRONYMS
1. Introduction��������������������������������������� 6 Abbreviation Full-Form LiB Lithium-Ion Battery
LIST OF TABLES Automotive Skills Management Information
1.1. Background  6 ASDC MIS
System
Development Council 
1.2. Proposed Delivery Approach  7 Table 1. E-Bus Training Modules and
EXECUTIVE SUMMARY

Sub-Modules  10 Association of State Road MM Middle Management

ASRTU
Transport Undertakings Ministry of Urban
Table 2. Training Module and Sub-Module MoUD
2. E-Bus Training Modules and Details������ 9 Coverage  42 BMS
Battery Management Development
System Ministry of Housing and
2.1. Identification of E-Bus Training Modules 9 Table 3 Training Programme Coverage 47 MoHUA
CCS Combined Charging System Urban Affairs
2.2. Training Level Details  9 Table 4 Training Delivery Channel for
2.3. Application Model  9 Centre for Environmental National Institution for
PTA Staff  56 CEPT NITI
2.4. Training Attendees 11 Planning and Technology Transforming India
2.5 Module Structure 11 Central Motor Vehicles NMT Non-motorised Transport
CMVR
2.5.1. Module 1: Fundamentals and Safety 11 Rules OBD On-board diagnostics
2.5.2. M
 odule 2: Technology Planning, LIST OF FIGURES DHI
Department of Heavy
Industries OEM
Original Equipment
Selection and Specifications Design 12 Manufacturer
2.5.3. M
 odule 3: Financial Planning Figure 1 S kill Levels of e-Bus Life Cycle Delhi Transport
DTC Passenger Information
and Strategy  18 Functions  7 Corporation PIS
System
2.5.4. Module 4: Procurement  22 DoD Depth of Discharge
2.5.5. M
 odule 5: Operations Planning Figure 2. Approach and Methodology 8 PPP Public Private Partnership
Figure 3. E-Bus Training Locations  55 Faster Adoption and
and Implementation  25 RFQP
Request for Qualifications
FAME Manufacturing of Hybrid and Proposals 
2.5.6. Module 6: Monitoring and Control 29 Figure 4. E
 -Bus Training Programme and Electric Vehicles
2.5.7. Module 7: Repair and Maintenance 32 Stakeholders  59 SLAs Service Level Agreements
FDA Fire Detection and Alarm
2.5.8. M
 odule 8: e-Bus End-of-Life, SM Senior Management
Scrapping and Recycling  40 GHG Greenhouse Gases
SOC State of Charge
GoI Government of India
Standard Operating
International Council on SOP
ICCT Procedure 
3. Training Delivery������������������������������� 42 Clean Transportation
School of Planning and
3.1. Modules Duration  42 Internal Combustion SPA
ICE Architecture
3.2. Target Group of PTA staff  46 Engine
TCO Total Cost of Ownership
3.3. Training Locations  54 Information Education and
IEC TLT Trainer-led Training
3.4. Training Delivery Channels  55 Communication
3.5. Training of Trainers (ToTs)  56 Indian Institute of TM Top Management
IIT
Technology TNA Training Need Assessment
intelligent transit TOT Training of Trainers
ITMS
4. Proposed Institutional Structure�����������58 management system 
International Association
UITP
Key Performance of Public Transport
KPI
Indicators
VM Vehicle Manufacturers
5. Conclusion��������������������������������������� 60 kWh Kilowatt-hour
WF Workforce
LCC Life cycle Cost
 6 TRAINING NEEDS ASSESSMENT
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FOR ELECTRIC BUSES IN INDIA FOR ELECTRIC BUSES IN INDIA
VOLUME 2 VOLUME 2

Figure 1 Skill levels of e-Bus life cycle functions

1 LOW

Repair and
MEDIUM

Technical
FAIR

Strategy
HIGH

Procurement
EXECUTIVE SUMMARY

INTRODUCTION
Maintenance Specification Roadmap and
Design Planning
Scrapping and
Recycling Operations

Monitoring and
1.1 Background FAME-I and FAME-II schemes to boost Control
electric mobility.
Globally, three-fourth of the energy-
related emissions are due to Early e-bus deployments in India faced
transportation1. Presently, Indian cities multiple challenges; some rooted in the life cycle functions that were used for ii. Develop specific modules with
witness an increased level of GHG technological risks on the supply side, assessment. This is the Second Report content coverage of all e-bus life
emissions and poor air quality due to and others because of Public Transport of the three volume series and identifies cycle functions
rapid urbanisation. Tailpipe emissions Authorities (PTAs) lacking the required the courses that need to be organised to
e-bus specific skill sets. A systematic iii. Customise for varying organisation
are a major source of air pollution in fill the skills gap.
and organised training strengthens level roles at the PTAs
our cities. Public transportation is key to
the trainees’ skills and improves their There is an urgent need to plan and iv. Suitable for various e-bus contract
developing a sustainable urban transport
productivity and performance. In public organise a national-level e-Bus training type (outright purchase or PPP)
system for cities. Given its ability to carry
transportation, a shift from ICE buses to and capacity building programme to
many commuters, an effective public v. A proper institutional setup to ensure
e-Buses is a major technology transition overcome the identified skill gaps and
transportation system powered by clean the programme can be delivered on
for PTA. It, thus, requires comprehensive build capacity across PTAs systematically.
energy can reduce energy consumption, a self-sustenance basis by involving
training and capacity building across all A fully developed and well-executed
CO2 and, other GHG emissions, and noise potential public and private industry
life cycle stages. training programme will help with the
pollution and congestion. stakeholders
PTA personnel’s skill up-gradation. It will
In recent years, the investment in the To address the capacity building issues prepare them to tackle the challenges
electric vehicles segment has increased, related to the e-Bus deployment, GIZ 1.2 Proposed Delivery Approach
faced for the transition from ICEs to
and policymakers and urban leaders are India has undertaken a detailed study on e-Buses and make the organisation more A structured approach is proposed for
keen on incorporating the electrification Training Needs Assessment for Electric efficient. planning and delivering the national
of public transport buses to reduce Buses in India and has published the level capacity building programme.
Volume 1 Report on identifying the As part of this study a comprehensive
the transport sector emissions. The While Volume 1 of the Training Needs
skills gaps across various organisational capacity building programme has been
government of India is constantly Assessment Report focused on the
functions. Figure 1 summarises the prepared considering the following
promoting e-Buses and has launched identification of the training needs
current skills levels for the seven e-bus objectives :
financial incentives programmes like for various stakeholders, this Report
i. Addressing the training needs (Volume 2) is prepared to identify and
identified for various organisation design modules and structure based on
1
https://www.ipcc.ch/site/assets/uploads/2018/02/ipcc_wg3_ar5_chapter8.pdf functions related to e-Bus operations the findings of Volume 1 Report. Figure
 8 TRAINING NEEDS ASSESSMENT
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FOR ELECTRIC BUSES IN INDIA
VOLUME 2

2
Figure 2. Approach and Methodology

E-BUS TRAINING
Design of TNA Interaction Data Analysis Recommenda- Prepare train- Prepare
framework with relevant and Assessment tion on topic ing programme organization
Stakeholders of STUs’ electric and Training and propose structure and
EXECUTIVE SUMMARY

INTRODUCTION
(functions,
sub-functions responsible for bus skill gap Needs for STU training mod- resource requir-

MODULES AND
and activities) STUs’ overall capacities across staff across ules for various ments (JDs) for
with the help electric bus top, middle electric bus life roles at STUs operating and
of transport deployment and management and cycle manging the
experts data collection junior level staffs electric buses by

DETAILS
STUs

2, below, shows the proposed approach PTA roles and responsibilities as per
for delivering the National e-Bus their level of training needs.
Capacity Building programme. Design of e-Bus Training
Identification of Training modules for Programme 2.1 Identification of E-Bus Training aspects essential to familiarise the
e-Bus Training Programme Modules participants with important concepts, needs,
The second step for designing
planning considerations, outputs, and
The first step towards building the the training programme was to Based on a comprehensive review of
impact on the PTAs. Practical aspects shall
training programme included the understand the structure as well skills gaps as detailed out in the Volume
not be covered under the concise module,
identification of training modules as the roles and responsibilities of 1 Report, a total of eight Training
and the training duration shall be half of the
across e-Bus life cycle stages based on involved stakeholders, including Modules have been identified, and
Level-2 (Detailed) programme.
conducted Training Needs Assessment Government/Ministry, Training these are further sub-divided into 31
(TNA). A total of 8 modules, Institutes, Trainers (Content Sub-modules as shown in Table 1. These Level-2 (Detailed) is a programme that
subdivided into 31 sub-modules are Development and Delivery Partners), sub-modules are identified based on focuses on the essential training aspects
identified for skill up-gradation of Certification Partner, PTAs’ Industry various roles and functions associated covered in Level-1, along with additional in-
PTA staff. Each sub-module consists of Partners. Subsequently, the training with e-Bus deployment and operations depth content on methodology, execution,
detailed objectives, coverage (theory modules are developed including and current skills level within PTAs. These and application skills. It is mapped to suit the
and practical), and expected benefits course structure, duration, delivery modules cover all aspects related to varying training needs of the staff, including
for target participants. These modules methods, target groups, and training planning, procurement, operations, and those with no prior knowledge on the topic
and sub-modules are also mapped to locations, and required infrastructure maintenance functions and a specific and the ones primarily responsible for the
training structure is identified for various execution of specific functions.
organisation levels. 2.3 Application Model
2.2 Training Level Details PTAs are procuring the Electric buses either
under outright purchase model or under
The training duration is based on the
PPP model. The relevant training sub-
course coverage at the following two
modules are prepared considering the PTA’s
levels:
mode of procurement (outright purchase
Level-1 (Concise) is a shorter duration or PPP) and the staff’s varying roles and
programme. It will cover the training responsibilities.
 10 TRAINING NEEDS ASSESSMENT
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FOR ELECTRIC BUSES IN INDIA
VOLUME 2

Table 1. E-Bus Training Modules and Sub-modules 2.4 Training Attendees 2.5 Module Structure
Module Sub-module The target participants are identified 2.5.1 Module 1: Fundamentals and
M1. Fundamentals and S1.1. System Overview and Usage at PTAs under each sub-module of the training Safety
Safety S1.2. Safety and Fire Hazards, SOPs, Prevention, and Emergency Handling
programme based on their area of Fundamentals and Safety is the first
function, level of familiarisation, and introduction module, with two sub-
M2. Technology Plan- S2.1. Battery Technologies, Sizing, and Selection training requirements. The mode modules for all stakeholders to orient
ning, Selection S2.2. Charging Technologies Sizing and Selection of procurement mentioned against them to the basic understanding of
EXECUTIVE SUMMARY

and Specifications ’applicable to’ recommends course

Design S2.3. Charging and Energy Infrastructure Planning e-Buses, their systems, and sub-systems
S2.4. Depot Infrastructure and Equipment Planning
content identified for participants based (and their technical terms), safety
on their respective electric bus function. hazards, and emergency handling.
S2.5. Overall System Planning and Optimisation: Scenario Analysis and Trade-
offs

M3. Financial Planning S3.1. Life Cycle Cost Benefit Analysis and PTA Business Case SUB MODULE 1.1 SYSTEM OVERVIEW AND USAGE AT PTAs
and Strategy S3.2. Investments and Financing for Different Procurement Models
Objective To orient the participants about common technology terms and physical system overview of
S3.3. Manpower Planning and Capacity Building e-Buses, its key differentiation over ICE buses and usage at PTAs

S3.4. Long term Transition Planning from ICE to Electric Fleet for PTA Applicable to Outright Purchase and PPP

M4. Bus Procurement S4.1. Procurement: Purchase Specifications Design Target Top Management Senior Management Middle Management Workforce
Participants • Managing • Head Traffic • Depot Manager • Driver
S4.2. Procurement: Models and Performance Contract Design
Director • Head (Civil Engineering/ • Works / Maintenance • Technicians
S4.3. Evaluation, Testing, and Inspection Best Practices for PTA • CEO Electrical) Manager
• Head (Mechanical Engineering) • Supervisor
M5. Bus Operations S5.1. Route Selection, Operations Planning & Scheduling of e-Bus Fleet and • Head (Stores and Purchase/
Planning and Imple- Chargers Procurement)
mentation S5.2. E-Bus Intelligent Charging and Optimisation • Head (ITS/MIS)
S5.3. E-Bus Driver Training Contents L2 Course • Introduction to key terminologies of e-Bus system
S5.4. Driving Behaviours Impact on e-Bus Energy Performance (Classroom) • Environmental benefits of e-Bus over ICE buses (GHG emission reduction,
Duration reduction in dependence on imported fuel and air quality improvement)
M6. Monitoring and S6.1. Performance Monitoring and Evaluation at Depot level 1 Hour • Overall need and usefulness of e-Bus to PTAs
Control S6.2. Contract Management and Monitoring Best Practices for PTA • Limitations of e-Buses (provision for bus services in events of electricity
grid failure; energy security in view of the availability of raw materials for
S6.3. ITMS/MIS Systems for Overall e-Bus Fleet, Charging and PTA Integration batteries, etc.)
• Overview of e-Bus sub-systems comprising of bus, battery, charging system,
M7. Repair and Mainte- S7.1. R&M: Batteries and BMS and their different technology choices
nance S7.2. R&M: Cooling Systems (Bus, Batteries, Motors) • Functions of different e-Bus sub-systems and their impact on bus energy
and range performance
S7.3. R&M: Traction and other Motors, Drive, Controller, and Regenerative • Comparison of e-Bus and ICE bus based on their system configuration,
Braking infrastructure, operation, management, and life cycle cost
S7.4. R&M: Electronics and High Voltage Electrical Systems • E-Bus distinct best practices in life cycle management
S7.5. R&M: Off-Board Chargers and Back-end High voltage Electrical Systems Contents L2 Course • E-Bus workshop visits at PTA and demo of bus systems and sub-systems
(Practical) (also below the pit)
S7.6. R&M: On-Board Diagnostics and Communications Duration
• Raising discussions on challenges faced with existing e-Buses (and if
S7.7. R&M: Overall Preventive Maintenance Planning, Check Lists, Tools, Best 1 Hour
e-Buses not procured yet, then issues heard)
Practices
S7.8. Spare Parts & Inventory Planning and Management Expected • The participants should be able to understand the need for e-Bus and have an overview of e-Bus
Outcomes operation.
M8. e-Bus End-of-life, S8.1. Warranty and End-of-Life Management • The participants should be able to locate and briefly understand all sub-systems, their impact on
Scrapping and Recy- e-Bus energy, and range performance
S8.2. E-Bus and Lithium-ion Batteries Scrapping and Recycling
cling
 12 TRAINING NEEDS ASSESSMENT
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FOR ELECTRIC BUSES IN INDIA
VOLUME 2

SUB MODULE 1.2 SAFETY AND FIRE HAZARDS, SOPS, PREVENTION, AND EMERGENCY SUB MODULE 2.1 BATTERY TECHNOLOGIES, SIZING, AND SELECTION
HANDLING
Objective To help understand different battery technologies with its relevance to e-Buses operations, their
Objective To familiarise PTAs on the safety and fire hazards across different e-Bus systems and sub- technical sizing considerations, and techno-commercial selection matrix
systems, their preventions and emergency handling requirements

Applicable to Outright Purchase and PPP Applicable to Outright Purchase and PPP

Target Top Management Senior Management Middle Management Workforce

E-BUS TRAINING MODULES AND DETAILS

Target Top Management Senior Management Middle Management
EXECUTIVE SUMMARY

Workforce
Participants
Participants
N.A. • Head Traffic • Depot Manager N.A.
N.A. • Head Traffic • Depot Manager • Driver
• Head (Civil Engineering/ • Works /
• Head (Civil Engineering/ • Works / Maintenance • Technicians
Electrical) Manager Electrical) Maintenance
• Head (Mechanical Manager
• Head (Mechanical • Supervisor
Engineering) Engineering) • Supervisor
• Head (Stores and Purchase/
Procurement)
Contents L2 Course • Overview of key e-Bus systems and sub-systems (battery, charging
infrastructure, electrical, etc.) and their related safety aspects
(Classroom) Contents L1 Course • Different battery types and their performance characteristics
Duration • Battery safety and role of BMS; fire and emergency handling during the
1 Hour useful life of the battery (including disposal) and precautions at end-of-life. (Classroom) • Different LIB chemistries comparison and impact on performance
Duration
• Electrical safety protocols for operation charging systems and their related 1 Hour • Lithium-Ion Battery (LIB) bus level system diagram
power systems
• LIB pack composition, technical parameters (capacity, weight, depth of
• High voltage electrical systems (onboard in depots) handling, potential
discharge, energy efficiency, lifespan, degradation rate, safety, costs, etc.) and
safety hazards, fire hazards, and mitigation measures
specifications, and impact on performance
• Driving and en-route emergency handling of fire and other preventive
measures for overcrowding conditions, driver behaviour, and road conditions • Location of LIB packs and impact on performance
• Safety and precautionary measures during operations and maintenance of • Battery Management System (BMS) features and functions specific to e-Buses
e-Bus and its sub-systems and its various operating scenarios
• Tools, equipment, accessories, etc. requirements for safe operation • E-Bus battery selection matrix and trade-offs for PTA

L2 Course • Typical energy breakup between different bus sub-systems and loading
Contents L2 Course • Mock drill of various safety hazards and the procedure to overcome them
(Practical) • Display fuses/sockets that need to be disconnected while carrying out • E-Bus range definition and battery sizing estimation (incorporating required
Duration Duration
various jobs on the buses (welding, replacement of units, etc.) Range, bus performance, and charging time)
1 Hour 2 Hours
• Battery performance and range variations arising from different loading, driving,
traffic, and weather conditions (including battery degradation with time)
Expected • All participants should be able to understand safety measures while Planning, Setup, Operations, • E-Bus batteries technical specification for procurement
Outcomes and Maintenance of e-Buses

Expected • All participants should understand LIB functioning, key technical parameters, their impact on PTA’s
Outcomes operations (range in km)
• They should understand the important inter-connection of battery capacity (kWh), state of
charge (SOC), Depth of Discharge (DOD) and Range (in km) and different aggregates’ loading and
parameters that impact range
2.5.2 Module 2: Technology Planning, Specification Design, and Selection. It
Selection and Specifications Design also emphasis on the understanding • They should be able to define the adequate size and specification of battery for e-Bus that operate
one route with specific conditions.
This module has five sub-modules of electrical infrastructure planning,
• They should be able to review OEM technical specifications around batteries and appropriate
with a focus on e-Bus battery and depot requirement, and overall system inclusion in the tender document for procurement
charging related Technology Planning, optimisation.
 14 TRAINING NEEDS ASSESSMENT
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FOR ELECTRIC BUSES IN INDIA
VOLUME 2

SUB MODULE 2.2 CHARGING TECHNOLOGIES, SIZING AND SELECTION SUB MODULE 2.3 CHARGING AND ENERGY INFRASTRUCTURE PLANNING

Objective To help understand different e-Buses charging technologies and configurations with relevance Objective To help understand e-Buses charging, energy requirements, necessary infrastructure, and
to PTA operations, their technical sizing, back-end civil and electrical infrastructure technology relevant to different battery types for PTA operations, their technical sizing and back-
considerations along with techno-commercial selection matrix end civil and electrical infrastructure considerations and techno-commercial selection matrix

Applicable to Outright Purchase and PPP

Applicable to Outright Purchase and PPP

Target Top Management Senior Management Middle Management Workforce

EXECUTIVE SUMMARY

Participants Target Top Management Senior Management Middle Management Workforce

N.A. • Head Traffic • Depot Manager N.A. Participants
• Head (Civil Engineering/ • Works / Maintenance N.A. • Head (Civil Engineering/ • Depot Manager N.A.
Electrical) Manager Electrical) • Works / Maintenance
• Head (Mechanical • Supervisor • Head (Mechanical Manager
Engineering) Engineering)
• Head (Stores and • Head (Stores and
Purchase/ Procurement) Purchase/ Procurement)

Contents L1 Course • Standards and regulations related to charging and grid infrastructure
Contents L1 Course • Different types of chargers (on-board vs. off-board; AC vs. DC; fixed
• Charging power demand estimation and load distribution for typical e-Bus
battery vs. swap battery chargers) (Classroom)
(Classroom) Duration fleet daily charging schedules
Duration • Charging system diagram and composition 1 Hour • Electrical low voltage infrastructure requirement for different charging
1 Hour
• Charger technical parameters, specifications and their impact on configurations (depot charging, opportunity charging, battery swap); setup
charging performance and installation
• Different charging protocols (CCS, CHAdeMO, GB/T, Bharat) and their • Electrical high voltage infrastructure requirement (e.g. dedicated distribution
operational competencies for selection by PTAs transformer) for power supply to e-Bus Charging station; setup and
• Different charging technologies (conductive, inductive, and battery installation
swapping) typical use-cases, and merits and demerits • Estimation of land area requirement for setting up of charging and
• Different operating models (e.g. large capacity battery with slow electrical infrastructure
overnight charging at the depot, small battery with en-route opportunity
plus depot charging, swapping of a small battery size with slow L2 Course • Technical and financial aspects related to electrical/ power grid
charging at the depot, etc.) infrastructure
• e-Bus charging system selection matrix and trade-offs for PTA Duration • Electricity New Service Connection and Tariff Category for e-Buses as
2 Hours applied to PTAs and impact of demand and energy charges
L2 Course • Charging time estimation for different SOC levels of battery and charging
power (kW) levels • Typical costs of setting up an e-Bus charging station and associated grid
Duration infrastructure
• Estimation of the number of chargers required for a given e-Bus fleet,
2 Hours battery size, and daily operational coverage. • Electrical safety, its emergency handling, and countermeasures
requirements during charging operations, load shedding, or grid failure
• Civil infrastructure required for the installation of the charging system
• e-Bus Charging system technical specification, warranty, terms and
conditions considerations for procurement (including chargers’ auto- Expected • All participants should understand charging and energy infrastructure requirements, key technical
monitoring system) Outcomes parameters, their impact on PTA’s operations (charging time)
• They should understand how to calculate power requirements from available charging time,
required operational time for various battery capacity (kWh), SOC level, and Depth of Discharge
Expected • Participants should understand the brief functioning of a charging system, key technical (DOD)
Outcomes parameters, and their impact on PTA’s operations (charging time) • They should be able to understand other real parameters that influence charging and electrical
• They should be able to define the adequate size and specification charger for e-Bus that infrastructure
operate one route with specific conditions. • They should be able to review suppliers’ technical specifications around charging infra setup and
• They should understand how to calculate basic charging time from chargers’ capacity (kW), appropriate inclusion in the tender document for procurement
battery capacity (kWh), SOC level, and Depth of Discharge (DOD), and other real parameters
that influence charging time
• They should be able to review OEM technical specifications around the charging system and
appropriate inclusion in the tender document for procurement
 16 TRAINING NEEDS ASSESSMENT
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FOR ELECTRIC BUSES IN INDIA
VOLUME 2

SUB MODULE 2.4 DEPOT INFRASTRUCTURE AND EQUIPMENT PLANNING SUB MODULE 2.5 OVERALL SYSTEM PLANNING AND OPTIMISATION: SCENARIO ANALYSIS
AND TRADE-OFFS
Objective To help understand equipment planning for e-Buses including charging stations, back end civil
and electrical infrastructure considerations, and best-suited depot layout design in accordance Objective To help understand e-Bus and its systems (batteries, chargers, depot location, routes, grid
with all requirements infrastructure), their interlinkages, and integrated planning for efficient operations

Applicable to Outright Purchase and PPP

Applicable to Outright Purchase and PPP
EXECUTIVE SUMMARY

Target Top Management Senior Management Middle Management Workforce

Participants Target Top Management Senior Management Middle Management Workforce
N.A. • Head Traffic • Depot Manager N.A. Participants
• Head (Civil Engineering/ • Works / Maintenance N.A. • Head Traffic • Depot Manager N.A.
Electrical) Manager • Head (Civil Engineering/ • Works / Maintenance
• Head (Mechanical • Supervisor Electrical) Manager
Engineering) • Head (Mechanical
• Head (Stores and Engineering)
Purchase/ Procurement) • Head (Stores and
Purchase/ Procurement)

Contents L1 Course • Overview of additional depot Infrastructure requirement for the transition
(Classroom) from ICE buses to e-Buses (operational, maintenance, safety, resilience, Contents L1 Course • Overview of e-Bus system performance parameters and challenges
Duration etc. challenges and procedures) faced by PTAs
(Classroom)
1 Hour • New equipment, tools, etc. requirement at the depot for undertaking Duration • Typical e-Bus system design and planning trade-offs faced by PTAs for
30 minutes effective e-Bus operations 1 Hour fleet management
• Additional number and land size estimation of the depot for e-Buses (for 30 minutes • Impact of battery, charging systems, and grid infrastructure/ systems
existing and advancing e-Bus procurement) on e-Bus operational efficiency (including charging location, charging
• Depot location planning and selection considering routes for optimising duration, and other Infrastructural requirements)
dead mileage and battery productivity
L2 Course • E-Bus route planning, depot/ terminal selection, and network planning
L2 Course • Depot infrastructure layout design with respect to e-Buses charging and and their linkages with battery and charging system
energy requirement for high voltage power supply to chargers Duration • E-Buses and chargers scheduling, their KPIs, and overall fleet
Duration • e-Bus fleet parking planning, its challenges in block formation, 3 Hours performance
3 Hours circulation, and charging are the requirement for simultaneous charging of • E-Bus life cycle costs, battery life, and optimisation
buses during the night.
• Electrical infrastructure planning at depots and handling of such high
voltage electrical system on-board
Contents L1 Course • Hands-on excel and simulation software-based scenarios development
• Resilient infrastructure design and planning for e-Buses depot to handle showing different trade-offs as a result of choice of battery size and
(Practicals)
adverse disaster events like floods etc. charging technology
Duration
1 Hour
Expected • Participants should understand depot infrastructure and equipment planning for e-Buses and
Outcomes their impact on PTA’s operations
L2 Course • Analysis of scenario trade-offs as a result of depot/ terminal selection,
• They should be able to understand the procedure in the identification and selection of depots routes and schedules, and lifecycle costs
• They should be able to understand electrical and its infrastructure requirements at depots Duration
• They should be able to understand depot infrastructure design from potential adverse scenarios 2 Hours
affecting operations
Expected • All participants should be able to understand the importance of planning and optimisation of
Outcomes e-Buses and its systems
• They should be able to understand parameters that influence overall system planning and
optimisation (e.g. battery size, charging strategy, grid, etc.)
• They should be able to understand, and use excel models/ simulation software for building
different case scenarios and its impact on performance
 18 TRAINING NEEDS ASSESSMENT
19
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

2.5.3 Module 3: Financial Planning the understanding of e-Bus Total SUB MODULE 3.2 INVESTMENTS AND FINANCING FOR DIFFERENT PROCUREMENT MODELS
and Strategy Cost of Ownership (TCO) analysis and
This module has four sub-modules total investments thereof, manpower Objective To help understand total investment for e-Buses, chargers and their infrastructure, their financing
planning, and the importance of options, and techno-commercial evaluation for different procurement models
with a focus on overall e-Bus financial
planning and its long-term transition integration of other necessary tools/
systems. Applicable to Outright Purchase and PPP
from ICE to electric fleets. It includes
Target Top Management Senior Management Middle Management Workforce
EXECUTIVE SUMMARY

SUB MODULE 3.1 LIFE CYCLE COST-BENEFIT ANALYSIS AND PTA BUSINESS CASE Participants
• Managing • Head Traffic • Depot Manager N.A.
Objective To help understand life cycle cost-benefit analysis (including TCO) for e-Buses and its comparison Director • Head (Civil Engineering/ • Works / Maintenance
with ICE buses, their expected benefits, and risks for PTA to make a strategic decision • CEO Electrical) Manager
• Head (Mechanical
Applicable to Outright Purchase and PPP Engineering)
• Head (Stores and
Target Top Management Senior Management Middle Management Workforce Purchase/ Procurement)
Participants
• Managing Director • Head Traffic • Depot Manager N.A. Contents L1 Course • Different e-Bus business (or procurement) model and contract types (GCC,
• CEO • Head (Civil Engineering/ • Works / Maintenance (Classroom) NCC, Outright purchase, etc.), their contractual parameters and SLAs
Electrical) Manager Duration • Contract types pros and cons, their right selection with other contractual
• Head (Mechanical 1 Hour details
Engineering) • Other PTAs innovative experience/ best practices on financing options
• Head (Stores and
Purchase/ Procurement) L2 Course • e-Bus techno-commercial analysis of different business (or procurement)
• Head (ITS/MIS) models/ contract types
Duration • Funding sources, its availability, and risks for e-Buses over ICEs
Contents L1 Course • Overview of capital costs – e-Bus, battery, charging and civil
2 Hours
infrastructure, electrical grid connectivity, new connection costs, etc.
(Classroom)
Duration • Overview of operational costs – repair and maintenance, workforce, and
1 Hour charging costs, etc. Expected • All participants should understand different e-Bus business models and contract types
• Life cycle cost and TCO of e-Bus (with and without government subsidy, Outcomes • They should be able to understand the quantum of funds needed and identify the potential sources
depreciation, insurance, fuel cost, etc.) considering different combinations thereof
like battery size, battery chemistry, bus size, AC/non-AC, etc.

L2 Course • E-Bus TCO analysis and its comparison with ICE buses
• E-Bus technology limitations/ risks (electricity grid failure, energy security
Duration in view of battery raw material availability, etc.)
2 Hours
• Sensitivity analysis scenarios of important parameters (e.g. battery size
and its declining cost, operating range, charging time, etc.) and its impact
on the cost
• Illustration of potential business case with revenue-expenditure from
e-Buses vs. ICEs for PTA

Expected • Participants should understand and calculate e-Bus life cycle cost and TCO (including its various
Outcomes elements) and its comparison with ICEs
• They should be able to understand the benefits and risks of e-Buses vs. ICEs
• They should be able to understand critical parameters and its sensitivity that influence the cost of
e-Buses
• They should be able to understand a top-level business case with expected revenue-expenditure
from e-Buses vs. ICEs
 20 TRAINING NEEDS ASSESSMENT
21
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

SUB MODULE 3.3 MANPOWER PLANNING AND CAPACITY BUILDING SUB MODULE 3.4 LONG TERM TRANSITION PLANNING FROM ICE TO ELECTRIC FLEET FOR
PTA
Objective To help understand existing and additional workforce skills planning, their capacity building
Objective To help understand long term strategy and planning for the transition from ICE to electric fleet for
requirement and up-gradation for e-Buses
PTA, their decision matrix and e-Bus roadmap over the years, and potential funding sources

Applicable to Outright Purchase and PPP

Applicable to Outright Purchase and PPP
EXECUTIVE SUMMARY

Target Top Management Senior Management Middle Management Workforce Target Top Management Senior Management Middle Management Workforce
Participants Participants
• Managing • Head Traffic • Depot Manager N.A. • Managing Director • Head Traffic • Depot Manager N.A.
Director • Head (Civil Engineering/ • Works / Maintenance • CEO • Head (Civil Engineering/ • Works / Maintenance
• CEO Electrical) Manager Electrical) Manager
• Head (Mechanical • Head (Mechanical •
Engineering) Engineering)
• Head (Stores and • Head (Stores and
Purchase/ Procurement) Purchase/ Procurement)
• Head (ITS/MIS) • Head (ITS/MIS)

Contents L1 Course • Skill-wise and grade-wise workforce requirement for e-Buses across Contents L1 Course • Overview of feasibility analysis (capital costs, operational costs, and life
departments and roles (depending on types of business models and roles (Classroom) cycle costs) of e-Buses and its comparison with ICEs
(Classroom) Duration
Duration amongst different partners) • Global best practices adopted by Transport Authorities on e-Bus transition
1 Hour • Skill up-gradation planning and strategy for utilising existing workforce 1 Hour and growth over the years
• New skills and roles addition strategy (like charging operations, e-Bus • E-Bus sustainability analysis to facilitate planning for growth
repair and maintenance, safety, and emergency management, etc.) • Overall strategy recommendations to replace ICE buses and support
growth and funding of e-Buses
L2 Course • Clear roles and responsibilities allocation between different e-Bus
execution teams (e.g. PTA, e-Bus VM, Private Operator, Charger OEM, L2 Course • Identification of potential sources of funds to bridge current e-Bus
Duration Discom, etc.) revenue – expenditure gaps and scarcity of funds
2 Hours • Clear roles and responsibility allocation across PTA departments for Duration • Investment and funding challenges, risks, and mitigations measures
various hierarchies (top, senior, middle and junior management, and 2 Hours • Comprehensive growth plan with a year-wise number of e-Bus and
Workforce)
funding options
• Investment decision matrix and road map for year-wise e-Bus fleet size

Expected • All participants should understand the skill and grade wise workforce requirement for e-Buses
Expected • All participants should understand and be able to plan and strategise the replacement of ICE
Outcomes • They should be able to understand training requirements for existing and new roles buses with e-Buses
Outcomes
• They should be able to understand and define roles and responsibilities allocation between • They should be able to understand Global best practices adopted by Transport Authorities on their
partners e-Bus growth
• They should be able to understand funding options, its risks, and potential sources of funds
• They should be able to understand the decision matrix and devise a roadmap for year-wise e-Bus
inclusion in their fleet size
 22 TRAINING NEEDS ASSESSMENT
23
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

2.5.4 Module 4: Procurement design, its key performance indicators/ SUB MODULE 4.2 MODELS AND PERFORMANCE CONTRACT DESIGN
This module has three sub-modules with SLAs, and e-Bus testing and inspection
a focus on e-Bus purchase specification best practices for PTAs. Objective To help understand e-Bus and its aggregates performance parameterisation for different
contracting models and their RFQP documentation for procurement purpose

SUB MODULE 4.1 PURCHASE SPECIFICATIONS DESIGN Applicable to Outright Purchase and PPP

Objective To help understand various technical aspects of e-Buses like power requirements, range definition,
EXECUTIVE SUMMARY

battery and charging specifications, ITMS specifications with relevance to PTA operations, and their Target Top Management Senior Management Middle Management Workforce
infrastructure requirements within depots and terminals for procurement Participants
N.A. • Head (Mechanical N.A. N.A.
Applicable to Outright Purchase and PPP Engineering)
• Head (Stores and
Target Top Management Senior Management Middle Management Workforce Purchase/ Procurement)
Participants
N.A. • Head (Civil Engineering/ • Works / Maintenance N.A.
Electrical) Manager
• Head (Mechanical Contents L1 Course • E-Bus and its aggregates performance parameters definition (including
Engineering) (Classroom) warranty, after-sales support, fleet availability, energy consumption,
• Head (Stores and Duration etc.) and benchmarking and their evaluation/ testing processes
Purchase/ Procurement) 1 Hour • E-Bus contract design, new standard for service reliability, SLAs
definition and benchmarking (including penalties and rewards)
30 minutes
Contents L1 Course • E-Bus business model decision (GCC vs. Capex model; asset ownership; • Various other contract clauses across different scenarios, their non-
O&M roles and responsibilities; with or without electricity, etc.) performance, and measures to be taken
(Classroom)
Duration • E-Bus power output and vehicle weight ratio for bus acceleration, its • Clear duties and responsibilities allocation of all e-Bus execution
1 Hour factors, and impact on performance partners

30 minutes • Range definition i.e. daily bus productivity (km per day) for e-Buses vs
ICEs; its correlation with other components like battery, charging system, L2 Course • Minimum service standards for operation and maintenance, spare parts,
etc. consumable parts, workforce performances, etc. depending on contract
• Battery size estimation and its other specification (like depth of discharge, Duration model (PPP/ Outright purchase)
degradation rate, etc.), battery replacement procedure, etc. 3 Hours • Training and capacity building criteria for the PTA staff (from OEMs) for
• Charging power estimation and its other specification for daily e-Buses long-term sustenance of e-Bus technology
charging • RFQP documents preparation with relevant Technical requirements
• Electrical high voltage and other charging infrastructure requirements (including e-Bus specifications, depot location, route details, etc.)

L2 Course • Spares and materials specifications specific to e-Buses and its aggregates
• End-use specifications of ITMS systems for effective performance Expected • All participants should understand detailed performance parameterisation depending on the
Duration monitoring Outcomes contract model (PPP/ Outright purchase) and its associated terms and conditions
3 Hours • Depot/Terminal civil infra and engineering requirements • They should be able to understand detailed RFQP documentation with technical requirements
• Resilient infrastructure design and planning for e-Buses Depot to handle • They should be able to understand the process of monitoring and enforcing operations related
adverse disaster events like floods, etc. to SLAs for improved performance
• Quality assurance system for e-Bus procurement
• Supply-side analysis for availability, lead time, quality, warranties.

Expected • All participants should understand the detailing of purchase specifications of e-Bus and its
Outcomes systems with respect to their operating conditions
• They should be able to understand overall power requirements and range estimation for e-Buses
• They should be able to understand battery size accounting for battery specifications and
replacement needs
• They should be able to understand the total number of chargers required for e-Buses, their market
availability, and manufacturers readiness
 24 TRAINING NEEDS ASSESSMENT
25
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

SUB MODULE 4.3 EVALUATION, TESTING AND INSPECTION BEST PRACTICES FOR PTA 2.5.5 Module 5: Operations Planning a focus on e-Bus operations planning &
and Implementation scheduling, charging and optimization,
Objective To help understand the testing and inspection of best practices of the prototype e-Bus for the
specification compliance as indicated in the tender This module has four sub-modules with drivers training and impact of driving
behaviour on energy consumption.
Applicable to Outright Purchase and PPP
SUB MODULE 5.1 ROUTE SELECTION, OPERATIONS PLANNING & SCHEDULING OF E-BUS
Target Top Management Senior Management Middle Management Workforce FLEET AND CHARGERS
Participants
EXECUTIVE SUMMARY

N.A. • Head (Mechanical • Works / Maintenance N.A. Objective To help understand the e-Bus route network and its selection, their operations planning and
Engineering) Manager scheduling with respect to charger type, its installation at depot and terminals for optimal usage
• Supervisor and operations.

Applicable to Outright Purchase and PPP

Contents L1 Course • E-Bus all dimensions testing and its compliance with AIS-052 (e.g.
(Classroom) floor height, first step height, seat pitch, gangway width, saloon height,
Target Top Management Senior Management Middle Management Workforce
Duration emergency door dimensions, etc.)
Participants
• E-Bus components and systems check (e.g. battery energy, motor power,
N.A. • Head Traffic • Depot Manager N.A.
brake, steering system, panic button, signboards, tyre condition, etc.) as
1 Hour per specifications mentioned in the tender • Head (ITS/MIS)
• Batteries location to prevent its damage during bus operation on various
road conditions Contents L1 Course • Identification of e-Bus routes and depots to minimise dead km
• E-Bus inspection stages and quality assurance mechanism for overall (Classroom) • Route survey analysis (considering parameters like energy
performance improvement Duration consumption estimation, range variation, acceleration, speed,
1 Hour spatial map, congestion, idling, AC requirements, etc.) and its
30 minutes network optimisation for various routes to firm up duty cycles
L2 Course • Proper clamping of all the wiring harness, pipes and its fouling, oil and
coolant leakages check for e-Buses
Duration • Electrical fitments, various gauges/meters on the dashboard and their • Route network planning through optimisation model scenarios
working and evaluation considering e-Bus range, route characteristics, and charging
• Air conditioning system working, it’s even cooling at the front and rear systems (number and type of chargers, opportunity charging
2 Hours side of the bus locations, charging schedules, estimating float buses, etc.)
• ITS equipment checks (e.g. signboards, cameras, two-way communication L2 Course • E-Bus schedules design for different routes (over the day, week,
system, bus driver console, etc.) month, and year) to meet bus operations SLAs
• Safety features provision in e-Bus (FDA system, fire extinguishers, etc.) Duration • Charging and crew schedules design with its operational
• E-Bus inspection using the documents such as homologation schedule, its execution, and handling deviations for smooth
certification/ type approval certificate, test certificates of various bus operations
3 Hours
body components, etc.
• E-Buses schedules integration with the legacy system for strong
services adherence to end-users
Contents L1 Course • E-Bus road field trials to check the functioning of all components, their
(Practicals) procedure to operate and manage during driving
Contents L1 Course • Charging station visit to understand operational functioning
Duration: 1 Hour of chargers (i.e. its connection, disconnection with e-Bus), its
(Practicals)
Duration charging schedule, maintenance requirement, and electrical/
L2 Course • E-Bus drive testing to check the drumming noise (or other types of safety precautions
noise) and inspection of mileage in city driving condition 1 Hour
Duration: 2 Hours
L2 Course • Visit PTAs to understand the bus scheduling process
Expected • All participants should understand the testing and inspection process of e-Bus and its
aggregates individually and in an integrated manner Duration
Outcomes
• They should be able to understand the working of all the e-Bus components, their design 2 Hours
features, and safety systems
Expected • All participants should understand the systematic planning procedure for route identification and
• They should be able to understand whether the prototype bus is manufactured as per the tender selection, their impact on energy performance and other bus components
specifications
Outcomes
• They should be able to analyse routes and schedules to minimise range variation and meet
• They should be able to understand the road-testing condition of the bus, their evaluation/ testing
operation SLAs
processes
• They should be able to understand the effective monitoring and inspection mechanism of services • They should be able to understand the integration of e-Bus schedules with legacy system for
offered by e-Bus vehicle Manufacturers and ensuring strong quality improved services
• They should be able to understand other real parameters that affect overall operations
 26 TRAINING NEEDS ASSESSMENT
27
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

SUB MODULE 5.2 INTELLIGENT CHARGING AND OPTIMISATION SUB MODULE 5.3 DRIVER TRAINING

Objective To help understand the importance of intelligent charging and optimisation, its various methods, and Objective To help understand broader e-Bus functioning and their different dashboard gauges, its driving,
effective integration with other sub-systems safety, and mitigation measures over ICE bus

Applicable to Outright Purchase

Applicable to Outright Purchase

Target Top Management Senior Management Middle Management Workforce

EXECUTIVE SUMMARY

Participants Target Top Management Senior Management Middle Management Workforce

N.A. • Head Traffic • Depot Manager N.A. Participants
• Head (Civil Engineering/ • Supervisor N.A. N.A. N.A. • Driver
Electrical)
• Head (Mechanical
Engineering) Contents L2 Course • Overall e-Bus and the charging system broader composition and
(Classroom) functioning
• Head (ITS/MIS) Duration • E-Bus handling, driving and charging and effect service reliability key
2 Hours distinction over ICE buses
• Roadworthiness inspection checklist and other compliance to technical
Contents L1 Course • Overview of intelligent charging, its importance, and benefits
requirements and regulations (like CMVR, etc.)
(Classroom) • Effect of different charging conditions on the overall efficiency of the e-Bus
• Different dashboard gauges and passenger load monitoring to meet SLAs
Duration operations
1 Hour with optimum energy consumption
• Various methods to manage collected data and ways to integrate with
• Electrical safety and fire hazards, its emergency handling and mitigation
other sub-system and optimise charging
measures requirements
L2 Course • Important data points related to charging (e.g. duration, power • Operational hazards, safety, and precautionary measures, emergency
consumption, etc.), its collection, and their analyses to further optimise handling procedures during driving
Duration e-Bus operations • Use of regenerative mechanism and re-energising the battery while
2 Hours • Charging strategy (including number and type of chargers, charging driving
locations, and charging duration) for route network optimisation • Diagnostics procedure and communication in the event of a breakdown
• Charging schedules design, its execution, and handling deviations through during the road journey
optimisation model scenarios for smooth operations
• E-Bus fleet charging monitoring for smooth charging operations Contents L2 Course • E-Bus driving in local city driving conditions across different types of
(Practicals) routes to meet bus and charging schedules
Contents L1 Course • Depot visit to develop the understanding of charging process, schedule Duration • Discussions with drivers on their driving experience and challenges faced
important data points and its correlation for optimisation 5 Hours and proposed measures for improved driving
(Practicals)
Duration • Discussions with drivers to understand the use of all the control systems
on the dashboard
1 Hour

Expected • All participants should understand e-Bus functioning, its components, and different gauges in the
L2 Course • Depot virtual visit to learn the application of an intelligent charging system Outcomes bus
• They should be able to understand the importance of driving e-Bus and its impact on bus
Duration performance
2 Hours • They should be able to understand the possible driving hazards, emergency handling and
measures to be taken

Expected • All participants should understand the importance of intelligent charging and optimisation
Outcomes • They should be able to take decisions on charging schedules using important data points and
optimise the charging process
 28 TRAINING NEEDS ASSESSMENT
29
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

SUB MODULE 5.4 DRIVING BEHAVIOURS IMPACT ON E-BUS ENERGY PERFORMANCE 2.5.6 Module 6: Monitoring and Control monitoring, their regular monitoring
This module has three sub-modules of important data sets, and integration
Objective To help understand driving habits and behavioural impact on e-Bus energy performance and range
with a focus on overall e-Bus fleet through ITMS/ MIS at all levels (i.e.
for effective execution of bus and charging schedules
and charging systems performance Corporate and Depot level).

Applicable to Outright Purchase

SUB MODULE 6.1 PERFORMANCE MONITORING AND EVALUATION AT DEPOT LEVEL
EXECUTIVE SUMMARY

Target Top Management Senior Management Middle Management Workforce

Participants Objective To help understand performance monitoring of e-Buses and its systems/ sub-systems, their
important data points, its analysis and evaluation at depot level for handling deviations and
N.A. • Head Traffic • Depot Manager • Driver
efficient operations
• Works/ Maintenance
Manager
Applicable to Outright Purchase and PPP
• Supervisor

Target Top Management Senior Management Middle Management Workforce

Contents L1 Course • E-Bus technical parameters, their specifications, and driving impact on Participants
(Classroom) bus performance N.A. • Head Traffic • Depot Manager N.A.
Duration • Driving impact on battery energy consumption and range variations • Head (Mechanical • Works/ Maintenance
1 Hour
• Operational hazards, safety, and precautionary measures, emergency Engineering) Manager
handling procedures during driving • Head (ITS/MIS) • Supervisor

L2 Course • Different dashboard gauges and passenger load monitoring to meet Contents L1 Course • e-Bus monitoring and its importance - risks and associated costs with an
SLAs with optimum energy consumption (Classroom) increased number of e-Buses, and with scaled-up operations
Duration • Importance of driving parameters like acceleration, braking, doors on/ Duration • Function of ITMS/ MIS system and integration with other systems
2 Hours off, AC on/off, etc. and its impact on energy performance 1 Hour • e-Bus scheduling trade-offs depending on battery capacity, number of
30 minutes recharging events, etc.

Contents L1 Course • E-Bus driving in local city driving conditions across different types of L2 Course • Collection and storage of data points for different contract parameters (e.g.
routes and its impact on energy performance, range, others battery performance, charger utilisation, repair and maintenance, spare
(Practicals) parts inventory, vehicle location, alert management, etc.)
Duration
Duration • e-Bus performance monitoring and building cause-effect relationships to
1 Hour
3 Hours improve further operations from existing
L2 Course • E-Bus driving demo with scenarios that leads to positive regeneration • e-Bus fleet performance monitoring for smooth operations and handling
any changes and resolution for best asset performance and management
Duration
2 Hours
Contents L1 Course • Visit the Control Centre to help understand the process involved in system
(Practicals) management
Expected • All participants should understand the e-Bus driving habits, its difference over ICE buses, and Duration
Outcomes impact on performance 1 Hour
• They should be able to understand the new parameters involved in driving e-Bus, including
practical experience of driving L2 Course • Visit the Control Centre to help understand the technicalities in overall
fleet management
Duration: 2
Hours

Expected • All participants should understand the importance of e-Bus monitoring, its functionalities, and
Outcomes integration with other systems
• They should be able to understand the important data points and their analysis, reporting
formats for driving continuous improvements
 30 TRAINING NEEDS ASSESSMENT
31
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

SUB MODULE 6.2 CONTRACT MANAGEMENT AND MONITORING BEST PRACTICES FOR PTA SUB MODULE 6.3 ITMS/MIS FOR OVERALL E-BUS FLEET, CHARGING AND PTA
INTEGRATION
Objective To help understand the methodology of contract management of the overall bus operations, their
effective monitoring using data analysis and MIS reports for continuous services improvement
Objective To help understand ITMS/MIS Systems for overall e-Bus Fleet, Charging and integration with PTA

Applicable to Outright Purchase and PPP Applicable to Outright Purchase and PPP
EXECUTIVE SUMMARY

Target Top Management Senior Management Middle Management Workforce Target Top Management Senior Management Middle Management Workforce
Participants Participants
N.A. • Head Traffic • Depot Manager N.A. N.A. • Head Traffic • Depot Manager N.A.
• Head (Civil Engineering/ • Works/ Maintenance • Head (Mechanical • Works/ Maintenance
Electrical) Manager Engineering) Manager
• Head (Mechanical • Supervisor • Head (Stores and • Supervisor
Engineering) Purchase/ Procurement)
• Head (Stores and Purchase/ • Head (ITS/MIS)
Procurement)
• Head (ITS/MIS)
Contents L1 Course • Overview of ITMS/ MIS system, its benefits, and importance in e-Bus
(Classroom) management
Contents L1 Course • PTA organisation structure recommendation for the monitoring of e-Bus
operations • Function of ITMS/ MIS system to mitigate e-Buses technical constraints
(Classroom) Duration
for operations and its integration with other systems for overall PTA
Duration • Devise duties and responsibilities of PTA officials in the monitoring process 1 Hour performance monitoring
and adequate workforce availability checks for operation and maintenance of
1 Hour
the buses
30 minutes
• SLAs and other key compliance monitoring as specified in the tender/bus
L2 Course • Collection and storage of data points for different contract parameters
operator’s agreement
(e.g. battery performance, charger utilisation, repair and maintenance,
• Periodic review meetings within PTA staff and also jointly with e-Bus VMs to spare parts inventory, vehicle location, alert management, etc.)
improve the e-Bus operational efficiency Duration
2 Hours • Analysis and production of MIS reports for different bus teams (e.g. route-
wise performance report; driver complaints and breakdown report (loss of
L2 Course • Collection and storage of data points for different contract parameters (e.g. KMs and loss of trips due to breakdown), etc.)
battery performance, charger utilisation, repair and maintenance, spare parts • Non-conformance audits and any issues with e-Buses performance and
inventory, vehicle location, alert management, etc.) drive further improvements
Duration • Devise daily, weekly, monthly, and yearly MIS reports for effective monitoring
3 Hours of e-Bus operations
• Monitoring the cases of en-route violations and necessary corrective actions, Expected • All participants should understand the use and benefits of ITMS/ MIS across e-Bus stages to
levy the penalties for any deviations as per contract Outcomes mitigate complexities in planning, operation, and scheduling.

• Warranty related issues on any component with e-Bus VMs for settlement of • They should be able to understand the important data points and their analysis, reporting
claims to ensure compliance of contract agreement formats for driving continuous improvements

Expected • All participants should understand the overall organisation structure and their duties to ensure
Outcomes effective supervision and monitoring
• They should be able to understand the data requirement for different contract parameters
• They should be able to prepare and analyse MIS reports for effective and strong monitoring and
take corrective actions
 32 TRAINING NEEDS ASSESSMENT
33
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

2.5.7 Module 7: Repair and and sub-systems, their repair and SUB MODULE 7.2 R&M: COOLING SYSTEMS (BUS, BATTERIES, MOTORS)
Maintenance maintenance requirements, and
best practices (including spare parts Objective To help understand the design composition and functioning of cooling systems, their types and
This module has eight sub-modules its impact on bus operation, their service frequency checklist, fault diagnosis, and resolution
with a focus on different e-Bus systems management), and their replacement processes
mechanisms.
SUB MODULE 7.1 R&M: BATTERIES AND BMS Applicable to Outright Purchase
EXECUTIVE SUMMARY

Objective To help understand the design composition and functioning of battery (and BMS) systems, repair and
maintenance processes, and their safe handling procedures during emergency Target Top Management Senior Management Middle Management Workforce
Participants
N.A. N.A. • Works/ Maintenance • Technician
Applicable to Outright Purchase Manager
• Supervisor
Target Top Management Senior Management Middle Management Workforce
Participants
Contents L1 Course • e-Bus cooling systems design composition, its functioning and technical
N.A. • Head (Mechanical • Works/ Maintenance • Technician specifications
Engineering) Manager (Classroom)
Duration • System-level diagram of cooling systems of e-Bus, Batteries, and Motors
• Supervisor 1 Hour
• Different cooling systems and their interconnection with other systems
Contents L1 Course • Battery system design composition, its functioning and technical specifications and sub-systems
(Classroom) • Battery location, its bus level system diagram, and interconnection with other • Cooling systems repair and maintenance, arising challenges like coolant
Duration systems and sub-systems leakage, thermal runaway in batteries, etc.
1 Hour • Battery Management System (BMS) features and functions specific to e-Buses
operating scenarios
• Battery performance and range variations arising from different loading, driving, L2 Course • Service frequency checklists, and maintenance of cooling systems and
traffic, and weather conditions (including battery degradation with time) associated all sensors and wiring
• Safe handling of emergencies and hazardous events related to battery and other Duration • Fault diagnosis with an understanding of error codes, and subsequent
electronic components 2 Hours corrective actions on all types of cooling systems
• Conditions and procedures for the replacement of cooling systems
L2 Course • Battery periodic calibration and service frequency checklist
• Battery repair and maintenance, arising challenges like batteries shut-off,
Duration malfunction, etc. Contents L1 Course • Cooling systems fault diagnosis, their error codes, and subsequent
2 Hours • Fault diagnosis with an understanding of error codes, and subsequent corrective (Practicals) corrective actions
actions on Batteries and BMS Duration
• Conditions and procedure for BMS up-gradation and replacement of Battery 2 Hours
• Safety precautions and emergency handling during repair and maintenance of
batteries and connectors L2 Course • Discussions with Workforce staff to understand actual problems faced
and their mitigation measures adopted, maintenance frequency, best
Contents L1 Course • Safe handling of emergencies and hazardous events related to battery/ BMS Duration practices, etc. while handing cooling systems
(Practicals) 4 Hours
Duration:
2 Hours Expected • All participants should be able to understand the design composition of cooling systems for
Outcomes e-Bus, batteries, and motors
L2 Course • Battery and BMS fault diagnosis, their understanding of error codes and • They should be able to understand a systematic approach for the repair and maintenance of
necessary corrective actions cooling systems
Duration • Discussions with Workforce staff to understand actual problems faced and their • They should be able to diagnose and take appropriate measures for repair and maintenance
4 Hours mitigation measures adopted, maintenance frequency, best practices, etc. in activities of cooling systems
handling batteries

Expected • All participants should be able to understand the design composition of batteries and BMS
Outcomes • They should be able to understand a systematic approach for the repair and maintenance of batteries
and BMS
• They should be able to diagnose and take appropriate measures for repair and maintenance activities
of batteries and BMS
 34 TRAINING NEEDS ASSESSMENT
35
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

SUB MODULE 7.3 R&M: TRACTION AND OTHER MOTORS, DRIVE, CONTROLLER, AND SUB MODULE 7.4 R&M: ELECTRONICS AND HIGH VOLTAGE ELECTRICAL SYSTEMS
REGENERATIVE BRAKING
Objective To help understand the electronics and high voltage electrical system requirements, their repair
and maintenance, service frequency checklist, fault diagnosis, and resolution processes
Objective To help understand the design composition and functioning of motors and regenerative braking,
their service frequency checklist, fault diagnosis, and resolution processes
Applicable to Outright Purchase

Applicable to Outright Purchase

Target Top Management Senior Management Middle Management Workforce
EXECUTIVE SUMMARY

Participants
Target Top Management Senior Management Middle Management Workforce N.A. N.A. • Works/ Maintenance • Technician
Participants Manager
N.A. N.A. • Works/ Maintenance • Technician • Supervisor
Manager
• Supervisor
Contents L1 Course • Different low voltage electronic systems, sensors, fuses, their locations,
(Classroom) wiring diagrams, wiring harnesses, and colour codes
Contents L1 Course • Traction (and other motors) design composition, its functioning and Duration • High voltage electrical systems, protection switches, wiring diagrams,
technical specifications 1 Hour wiring harnesses, and colour codes
(Classroom)
Duration • Traction motors system-level diagram, motors locations, and • Difference between low and high voltage systems and circuits, wirings,
1 Hour interconnection with other systems and sub-systems and fuses inside e-Bus
• Regenerative braking, retarders and convertor systems and functioning • Conditions and procedures for the replacement of different electronic
• Conditions and procedures for the replacement of traction and other systems, sensors, fuses, and wiring
motors
L2 Course • Service frequency checklist and maintenance of different electronic
components and high voltage electrical systems
L2 Course • Different scenarios for regeneration and impact on battery SoC and
Duration • Fault diagnosis with an understanding of error codes, and subsequent
operating range
2 Hours corrective actions on electronic and high voltage electrical systems
Duration • Service frequency checklists, and maintenance of motors, drive, controller,
2 Hours and regenerative braking system • Safety precautions and emergency handling during repair and
maintenance of high voltage electrical systems
• Fault diagnosis with an understanding of error codes, and subsequent
corrective actions on all types of motors and regenerative braking system • Safe handling of emergencies and hazardous events related to high
voltage electrical systems
• On-Board-Diagnostic (OBD) tool functioning, understanding and
Contents L1 Course • Motors, drive, controller, and regenerative braking system fault diagnosis, handling its reading and measurements
(Practicals) their error codes, and subsequent corrective actions
Duration • Safe handling of emergencies and hazardous events related to motors,
drive, controller, and regenerative braking Contents L1 Course • Depot and charging station visit to understand the functioning of
2 Hours different electronics and electrical systems
(Practicals)
Duration • Safe handling of emergencies and hazardous events related to high
2 Hours voltage electrical systems
L2 Course • Discussions with Workforce staff to understand actual problems faced
and their mitigation measures adopted, maintenance frequency, best
Duration practices, etc. in handing motors and braking system L2 • Low voltage electronics and high voltage electrical systems fault
diagnosis, their error codes, and subsequent corrective actions
4 Hours
Duration • Discussions with Workforce staff to understand actual problems faced
4 Hours and their mitigation measures adopted, maintenance frequency, best
Expected • All participants should be able to understand the design composition of motors and braking practices, etc. in handing electronics and high voltage systems
Outcomes systems
• They should be able to diagnose and understand a systematic approach for the repair and
maintenance of motors (drive, controller) and braking systems Expected • All participants should be able to understand the design composition of electronics and high
Outcomes voltage electrical systems
• They should be able to diagnose and understand a systematic approach for the repair and
Course maintenance of electronics and high voltage electrical systems
 36 TRAINING NEEDS ASSESSMENT
37
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

SUB MODULE 7.5 R&M: E-BUS R&M: OFF-BOARD CHARGERS AND BACK-END HIGH SUB MODULE 7.6 R&M: ON-BOARD DIAGNOSTICS AND COMMUNICATIONS
VOLTAGE ELECTRICAL SYSTEMS
Objective To help understand on-board diagnostics and communication system, its functioning, their repair
and maintenance, fault diagnosis and resolution processes
Objective To help understand the charging mechanism and its related high voltage electrical system,
functioning, repair and maintenance, service frequency checklist, fault diagnosis, and resolution
Applicable to Outright Purchase
Applicable to Outright Purchase
Target Top Management Senior Management Middle Management Workforce
EXECUTIVE SUMMARY

Target Top Management Senior Management Middle Management Workforce Participants

Participants N.A. • Head (ITS/MIS) • Works/ Maintenance • Technician
Manager
N.A. • Head (Civil Engineering/ • Works/ Maintenance • Technician
Electrical) Manager • Supervisor
• Supervisor

Contents L1 Course • Wired and wireless communication systems in e-Bus and their
Contents L1 Course • Overall charging system design composition, its functioning, infrastructure, functioning (e.g. vehicle communication between different sub-systems,
and operational processes (Classroom)
(Classroom) Duration PIS on and off-board, automatic vehicle location and tracking system,
• Chargers and their charging procedure, back-end high voltage electronic 1 Hour alert and panic management systems, etc.)
Duration systems, sensors, fuses, wiring diagrams, wiring harnesses, and colour
1 Hour codes
L2 Course • On-board communication connectivity checks, service frequency, and
• Operational hazards and precautionary measures during charging of
maintenance
e-Buses
Duration • Fault diagnosis with an understanding of error codes, and subsequent
• Safety precautions and emergency handling during repair and maintenance 2 Hours corrective actions on the communication system
of chargers and high voltage electrical systems
• e-Bus fleet charging monitoring for smooth operations and any required
change management Contents L1 Course • e-Bus driving in local city driving conditions across different types
• Conditions and procedure for replacement of chargers and any other (Practicals) of routes to understand the role of on-board diagnostic in overall
electrical infrastructure Duration operational efficiency

2 Hours
L2 Course • Differentiation of low and high voltage systems and circuits, wirings, and
fuses inside e-Bus
L2 Course • Discussions with Workforce staff to understand fault diagnosis, their
Duration • Service frequency checklist and maintenance of charging systems and high error codes, and subsequent corrective actions
2 Hours voltage electrical systems Duration
• Fault diagnosis with an understanding of error codes, and subsequent 4 Hours
corrective actions on chargers and high voltage electrical systems

Expected • All participants should be able to understand OBD and communication, its working and
Contents L1 Course • Depot, charging station, and its electrical substation infrastructure visit to Outcomes connection to other in-vehicle systems
(Practicals) understand the functioning of chargers and electrical systems • They should be able to identify any issues generated related to OBD and communications,
Duration • Safe handling of emergencies and hazardous events related to chargers diagnose and repair the issue
2 Hours and high voltage electrical systems

L2 Course • Chargers and high voltage electrical systems fault diagnosis, their error
codes, and subsequent corrective actions
Duration • Discussions with Workforce staff to understand actual problems faced and
4 Hours their mitigation measures adopted, maintenance frequency, best practices,
etc. in handing charging systems and high voltage systems

Expected • All participants should be able to understand the design composition of chargers and high
Outcomes voltage electrical systems
• They should be able to understand a systematic approach for the repair and maintenance of
chargers and high voltage electrical systems
• They should be able to diagnose and take appropriate measures for repair and maintenance
activities of chargers and high voltage electrical systems
 38 TRAINING NEEDS ASSESSMENT
39
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

SUB MODULE 7.7 R&M: OVERALL PREVENTIVE MAINTENANCE PLANNING, CHECK LISTS, SUB MODULE 7.8 SPARE PARTS AND INVENTORY PLANNING AND MANAGEMENT
TOOLS, BEST PRACTICES
Objective To help understand the spare parts and inventory planning and management for repair and
Objective To help understand overall preventive maintenance of e-Buses (its systems and sub-systems), maintenance of e-Buses and its systems
their maintenance planning, best practices, workforce and tools requirements, and checklists

Applicable to Outright Purchase

Applicable to Outright Purchase
Target Top Management Senior Management Middle Management Workforce
EXECUTIVE SUMMARY

Target Top Management Senior Management Middle Management Workforce Participants

Participants N.A. • Head (Mechanical • Works/ Maintenance N.A.
N.A. • Head (Mechanical • Works/ Maintenance • Technician Engineering) Manager
Engineering) Manager • Head (Stores • Supervisor
• Head (ITS/MIS) • Supervisor and Purchase/
Procurement)
• Head (ITS/MIS)
Contents L1 Course • Basic principles of working of e-Buses to understand the need for
(Classroom) preventive measures (inter-se complexities of operating systems and
sub-systems) Contents L1 Course • Procedure to develop specifications of required spare parts for
Duration repair and maintenance activities
• Different battery and charging systems, their operating characteristics, (Classroom)
1 Hour Duration • Process of estimation of spare parts requirement w.r.t their
safety precautions, etc.
30 minutes 1 Hour consumption pattern, warranty period, etc.
• Special characteristics for different on-board systems; their powering,
wiring, and electrical circuit diagrams; voltage/ current levels in various • Market availability and manufacturers readiness to supply spare
circuits and related hazards and precautions parts at competitive prices, their after-sales services, etc.
• workforce requirements assessment (new skills and incremental change
over existing numbers) to carry out preventive maintenance/ major L2 Course • Spare parts availability, inventory management, etc. as per
repairs/ reconditioning for e-Buses procurement cycle times to meet immediate repair and maintenance
• Procedure and tactics to manage en-route breakdown of e-Buses to the Duration • Monitor timely delivery, inspection & testing, installation,
extent of being different from ICE buses 2 Hours commissioning of spare parts for effective operationalisation of
e-Buses
L2 Course • Process of estimation of tools and testing requirements for carrying out • Storage of spare parts and potential challenges while handling
preventive maintenance/ major repairs/ reconditioning of e-Buses different spare parts
Duration • Recordkeeping, report generation, and MIS for all preventive maintenance/
3 Hours major repairs/ reconditioning of e-Buses
• Tooling, testing, jigs, fixtures requirements for preventive maintenance/ Expected • All participants should be able to develop specifications and estimate spare parts for repair
major repairs/ reconditioning of e-Buses Outcomes and maintenance of e-Buses
• They should be able to understand the spare parts inventory plan and its management
considering the market scenario
Contents L1 Course • Visit the repair and maintenance centre to understand the procedure of
preventive maintenance on sample unit cuts for systems and sub-systems • They should be able to understand the best practices for spare parts storage, its handling,
(Practicals) overall management, etc.
Duration
2 Hours

L2 Course • Understand the best practices and procedure to maintain records, reports
for all preventive maintenance/ major
Duration
4 Hours

Expected • All participants should be able to understand the basics of e-Bus, its systems, and their working
Outcomes characteristics
• They should be able to estimate tools, testing, fixtures, etc. requirements for preventive
maintenance/ repairs
• They should be able to understand the procedure to maintain records, reports and its further
usage for regular maintenance activities
 40 TRAINING NEEDS ASSESSMENT
41
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

2.5.8 Module 8: e-Bus End-of-Life, with a focus on end-of-life SUB MODULE 8.2 E-BUS AND LITHIUM-ION BATTERIES SCRAPPING AND RECYCLING
Scrapping and Recycling management for e-Bus and its systems
This module has two sub-modules and sub-systems, their scrapping and
recycling mechanisms. Objective To help understand the scrapping and recycling mechanisms of e-Bus and Lithium-ion batteries

SUB MODULE 8.1 WARRANTY AND END-OF-LIFE MANAGEMENT Applicable to Outright Purchase
EXECUTIVE SUMMARY

Objective To help understand the warranty period and end-of-life management of e-Bus, and their systems
Target Top Management Senior Management Middle Management Workforce
and sub-systems
Participants
N.A. • Head (Mechanical • Works/ N.A.
Applicable to Outright Purchase Engineering) Maintenance
• Head (Stores and Manager
Purchase/ Procurement) • Supervisor
Target Top Management Senior Management Middle Management Workforce
• Head (ITS/MIS)
Participants
N.A. • Head (Mechanical • Works/ Maintenance N.A.
Engineering) Manager
• Head (Stores • Supervisor Contents L1 Course • e-Bus and Li-ion batteries reuse and recycle process
and Purchase/ (Classroom) • Safety measures, its emergency handling during scrapping and recycling of
Procurement) Duration e-Bus and batteries
1 Hour
• Head (ITS/MIS)

Contents L1 Course • The warranty period and end-of-life definition of e-Bus, its systems, L2 Course • Processes for execution and enforcement of scrapping and recycling of
and sub-systems e-Bus and battery (if required jointly with OEMs)
(Classroom)
Duration
Duration • Associated challenges/ hazards during storage and necessary
guidelines for their phase-out 2 Hours
1 Hour
• Best practices about utilisation and safe disposal at end of their
serviceable lives
Expected • All participants should be able to understand and execute the process of scrapping and recycling
Outcomes of e-Bus and battery
L2 Course • Processes for execution and enforcement of end-of-life activity (if
required jointly with OEMs)

Duration • Planning for e-Bus and its systems reuse, recycle, and replacement
2 Hours

Expected • All participants should be able to define/ set end-of-life of e-Bus and its systems and sub-
Outcomes systems
• They should be able to understand the consequences of storage, non-use, and handling
• They should be able to execute related reuse and recycling processes
 42 TRAINING NEEDS ASSESSMENT
43
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

Modules No. Modules L-1 Course Duration L-2 Course Duration

3
2 Module 2 (Classroom Training Duration) 6 Hours 12 Hours

S2.1 Battery Technologies, Sizing, and 1 Hour 2 Hours

Selection
EXECUTIVE SUMMARY

S2.2 Charging Technologies, Sizing, and 1 Hour 2 Hours

Selection

TRAINING
S2.3 Charging and Energy Infrastruc- 1 Hour 2 Hours
ture Planning
S2.4 Depot Infrastructure and Equip- 1 hour 30 minutes 3 Hours
ment Planning

DELIVERY
S2.5 Overall System Planning and 1 hour 30 minutes 3 Hours
Optimisation: Scenario Analysis
and Trade-offs

3 Module 3 (Classroom Training Duration) 4 Hours 8 Hours

S3.1 Life Cycle Cost-Benefit Analysis 1 Hour 2 Hours

and PTA Business Case
S3.2 Investments and Financing for 1 Hour 2 Hours
different Procurement Models
S3.3 Manpower Planning and Capacity 1 Hour 2 Hours
Building
3.1 Modules Duration length of classroom and practical
sessions for all the sub-modules. S3.4 Long term Transition Planning 1 Hour 2 Hours
The table below shows the training from ICE to electric fleet for PTA

4 Module 4 (Classroom Training Duration) 4 Hours 8 Hours

Table 2. Training Module and Sub-Module Coverage
S4.1 Purchase Specifications Design 1 hour 30 minutes 3 Hours
Modules No. Modules L-1 Course Duration L-2 Course Duration
S4.2 Models and Performance Contract 1 hour 30 minutes 3 Hours
1 Module 1 (Classroom Training Duration) - 2 Hours Design

S4.3 Evaluation, Testing, and Inspection 1 Hour 2 Hours

S1.1 System Overview and Usage at N.A. 1 Hour Best Practices for PTA
PTAs
Module 5 (Classroom Training Duration) 4 Hours 30 Min- 9 Hours
5
utes
S1.2 Safety and Fire Hazards, SOPs, N.A. 1 Hour
Prevention, and Emergency S5.1 Route Selection, Operations Plan- 1 hour 30 minutes 3 Hours
Handling ning & Scheduling of e-Bus Fleet
and Chargers
S5.2 Intelligent Charging and Optimi- 1 Hour 2 Hours
sation

S5.3 Driver Training 1 Hour 2 Hours

S5.4 Driving behaviours impact on 1 Hour 2 Hours

e-Bus Energy Performance
 44 TRAINING NEEDS ASSESSMENT
45
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

Modules No. Modules L-1 Course Duration L-2 Course Duration

Modules No. Modules L-1 Course Duration L-2 Course Duration
6 Module 6 (Classroom Training Duration) 4 Hours 8 Hours
1 Module 1 (Practical Training Duration) - 2 Hours
S6.1 Performance Monitoring and Eval- 1 hour 30 minutes 3 Hours
uation at Depot level
S1.1 System Overview and Usage at N.A 1 Hour
EXECUTIVE SUMMARY

S6.2 Contract Management and Moni- 1 hour 30 minutes 3 Hours PTAs

toring Best Practices for PTA S1.2 Safety and Fire Hazards, SOPs, N.A 1 Hour
Prevention, and Emergency
S6.3 ITMS/MIS for overall e-Bus Fleet, 1 Hour 2 Hours Handling
Charging and PTA integration

Module 7 (Classroom Training Duration) 8 Hours 30 Min- 17 Hours 2 Module 2 (Practical Training Duration) 2 Hours 4 Hours
7
utes
S2.5 Overall System Planning and 1 Hour 2 Hours
S7.1 R&M: Batteries and BMS 1 Hour 2 Hours Optimisation: Scenario Analysis
and Trade-offs

S7.2 R&M: Cooling Systems (Bus, Bat- 1 Hour 2 Hours

teries, Motors) 4 Module 4 (Practical Training Duration) 1 Hour 2 Hour

S7.3 R&M: Traction and other Motors, 1 Hour 2 Hours S4.3 Evaluation, Testing, and Inspection 1 Hour 2 Hours
Drive, Controller, and Regenerative Best Practices for PTA
Braking
S7.4 R&M: Electronics and High voltage 1 Hour 2 Hours 5 Module 5 (Practical Training Duration) 3 Hours 11 Hours
Electrical Systems

S7.5 R&M: e-Bus R&M: Off-Board Char- 1 Hour 2 Hours S5.1 Route Selection, Operations Plan- 1 Hour 2 Hours
gers and back-end High voltage ning & Scheduling, and Chargers
Electrical Systems
S7.6 R&M: On-Board Diagnostics and 1 Hour 2 Hours S5.2 Intelligent Charging and Optimi- 1 Hour 2 Hours
Communications sation
S5.3 Driver Training N.A 5 Hours
S7.7 R&M: Overall Preventive Main- 1 hour 30 minutes 3 Hours
tenance Planning, Check Lists, S5.4 5.4 Driving behaviours impact on 1 Hour 2 Hours
Tools, Best Practices e-Bus Energy Performance
S7.8 Spare Parts and Inventory Plan- 1 Hour 2 Hours
ning and Management
6 Module 6 (Practical Training Duration) 1 Hour 2 Hours

8 Module 8 (Classroom Training Duration) 2 Hours 4 Hours S6.1 Performance Monitoring and Eval- 1 Hour 2 Hours
uation at Depot level
S8.1 Warranty and End-of-Life Man- 1 Hour 2 Hours
agement

S8.2 e-Bus and Lithium-ion Batteries 1 Hour 2 Hours

Scrapping and Recycling

Total Classroom Training Duration 33 Hours 68 Hours

Practical Training Details

 46 TRAINING NEEDS ASSESSMENT
47
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

Table 3: Training Programme Coverage

Modules No. Modules L-1 Course Duration L-2 Course Duration Level Role L-1 Course Coverage L-2 Course Coverage Time

7 Module 7 (Practical Training Duration) 14 Hours 28 Hours Top Managing S2.1 Battery Technologies, S1.1 System Overview and 2 Days
Management Director/ Sizing, and Selection Usage at PTAs
Chief Manag-
S7.1 R&M: Batteries and BMS 2 Hours 4 Hours ing Director/
CEO/ Joint S2.2 Charging Technologies, S2.4 Depot Infrastructure and
EXECUTIVE SUMMARY

Managing Sizing, and Selection Equipment Planning

S7.2 R&M: Cooling Systems (Bus, Bat- 2 Hours 4 Hours Director
teries, Motors)
S2.3 Charging and Energy S2.5 Overall System Planning
Infrastructure and Optimisation:
S7.3 R&M: Traction and other Motors, 2 Hours 4 Hours Planning Scenario Analysis and
Trade-offs
Drive, Controller, and Regenerative
Braking S3.1 Life Cycle Cost-Benefit S3.2 Investments and
Analysis and PTA Financing for different
Business Case Procurement Models
S7.4 R&M: Electronics and High voltage 2 Hours 4 Hours
Electrical Systems
S3.3 Manpower Planning S3.4 Long term Transition
and Capacity Building Planning from ICE to
electric fleet for PTA

S7.5 R&M: e-Bus R&M: Off-Board Char- 2 Hours 4 Hours

gers and back-end High voltage Senior Head (Traffic) S2.1 Battery Technologies, S1.1 System Overview and 4 Days
Management Sizing, and Selection Usage at PTAs
Electrical Systems

S3.1 Life Cycle Cost-Benefit S1.2 Safety and Fire Hazards,

S7.6 R&M: On-Board Diagnostics and 2 Hours 4 Hours Analysis and PTA SOPs, Prevention, and
Communications Business Case Emergency Handling

S3.3 Manpower Planning S2.2 Charging Technologies,

S7.7 R&M: Overall Preventive Main- 2 Hours 4 Hours and Capacity Building Sizing, and Selection
tenance Planning, Check Lists,
Tools, Best Practices S5.1 Route Selection, S2.4 Depot Infrastructure and
Operations Planning & Equipment Planning
Scheduling of e-Bus
Fleet and Chargers
Total Practical Training Duration 20 Hours 47 Hours
S5.4 Driving Behaviours S2.5 Overall System Planning
impact on e-Bus and Optimisation:
Energy Performance Scenario Analysis and
Trade-offs

S6.1 Performance S3.2 Investments and

3.2 Target Group of PTA Staff Level-2 (L2) across various sub- Monitoring and
Evaluation at Depot
Financing for different
Procurement Models
modules, as shown in Table 3 below. level
PTAs staff is broadly divided into
hierarchies’ as: Top Management It is also proposed that the training S6.2 Contract Management S3.4 Long term Transition
and Monitoring Best Planning from ICE to
(TM), Senior Management (SM), programme shall be conducted for Practices for PTA electric fleet for PTA
Middle Management (MM), and various levels by including several
Technicians(WF). The level of training PTAs. This will allow a better exchange S6.3 ITMS/MIS for overall
e-Bus Fleet, Charging
S5.2 Intelligent Charging and
Optimisation
needs for these hierarchies are of peer knowledge and experiences. and PTA integration

grouped under Level-1 (L1) and

 48 TRAINING NEEDS ASSESSMENT
49
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

Level Role L-1 Course Coverage L-2 Course Coverage Time

Level Role L-1 Course Coverage L-2 Course Coverage Time

Senior Head S3.1 Life Cycle Cost- S1.1 System Overview and 8 days
management (Mechanical Benefit Analysis and Usage at PTAs
Engineering) PTA Business Case
S1.1 System Overview and
Usage at PTAs
S5.2 Intelligent Charging S1.2 Safety and Fire Hazards,
and Optimisation SOPs, Prevention, and
Emergency Handling
EXECUTIVE SUMMARY

Senior Head (Civil S2.1 Battery Technologies, S1.2 Safety and Fire Hazards, 5 days
management Engineering/ Sizing, and Selection SOPs, Prevention, and
Electrical) Emergency Handling S6.1 Performance Monitoring S2.1 Battery Technologies,
and Evaluation at Sizing, and Selection
Depot level
S3.1 Life Cycle Cost-Benefit S2.2 Charging Technologies,
Analysis and PTA Sizing, and Selection
Business Case S6.2 Contract Management S2.2 Charging Technologies,
and Monitoring Best Sizing, and Selection
Practices for PTA
S2.3 Charging and Energy
Infrastructure Planning
S6.3 ITMS/MIS for overall S2.3 Charging and Energy
e-Bus Fleet, Charging Infrastructure Planning
and PTA integration
S3.3 Manpower Planning S2.4 Depot Infrastructure and
and Capacity Building Equipment Planning
S7.1 R&M: Batteries and S2.4 Depot Infrastructure and
BMS Equipment Planning
S4.1 Purchase S2.5 Overall System Planning
Specifications Design and Optimisation:
Scenario Analysis and S7.2 R&M: Cooling Systems S2.5 Overall System Planning
Trade-offs (Bus, Batteries, and Optimisation:
Motors) Scenario Analysis and
S6.2 Contract Management S3.2 Investments and Trade-offs
and Monitoring Best Financing for different
Practices for PTA Procurement Models S7.3 R&M: Traction and S3.2 Investments and
other Motors, Drive, Financing for different
Controller, and Procurement Models
S3.4 Long term Transition Regenerative Braking
Planning from ICE to
electric fleet for PTA S7.4 R&M: Electronics S3.3 Manpower Planning and
and High voltage Capacity Building
S5.2 Intelligent Charging and Electrical Systems
Optimisation
S7.5 R&M: e-Bus R&M: Off- S3.4 Long term Transition
Board Chargers and Planning from ICE to
S7.5 R&M: e-Bus R&M: Off-
back-end High voltage electric fleet for PTA
Board Chargers and
Electrical Systems
back-end High voltage
Electrical Systems
S7.6 R&M: On-Board S4.1 Purchase Specifications
Diagnostics and Design
Communications

S7.7 R&M: Overall Preventive S4.2 Models and Performance

Maintenance Planning, Contract Design
Check Lists, Tools, Best
Practices

S7.8 Spare Parts and S4.3 Evaluation, Testing, and

Inventory Planning Inspection Best Practices
and Management for PTA

S8.1 Warranty and End-of-

Life Management

S8.2 e-Bus and Lithium-ion

Batteries Scrapping
and Recycling
 50 TRAINING NEEDS ASSESSMENT
51
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

Level Role L-1 Course Coverage L-2 Course Coverage Time Level Role L-1 Course Coverage L-2 Course Coverage Time

Middle Depot S2.1 Battery Technologies, S1.1 System Overview and 9 Days
Senior Head (Stores S2.1 Battery Technologies, S1.1 System Overview and 3 days
Manager Sizing, and Selection Usage at PTAs
& Purchase / Sizing and Selection Usage at PTAs Management
management
Procurement)
S2.2 Charging Technologies, S1.2 Safety and Fire Hazards,
S2.2 Charging Technologies, S3.2 Investments and Sizing, and Selection SOPs, Prevention, and
Sizing and Selection Financing for different Emergency Handling
Procurement Models
EXECUTIVE SUMMARY

S2.3 Charging and Energy S2.5 Overall System Planning

S2.5 Overall System S4.1 Purchase Specifications Infrastructure and Optimisation:
Planning and Design Planning Scenario Analysis and
Optimisation: Scenario Trade-offs
Analysis and Trade-
offs S2.4 Depot Infrastructure S5.1 Route Selection, Oper-
and Equipment ations Planning & Sched-
Planning uling of e-Bus Fleet and
S3.1 Life Cycle Cost-Benefit S4.2 Models and Performance
Chargers
Analysis and PTA Contract Design
Business Case
S3.1 Life Cycle Cost-Benefit S5.2 Intelligent Charging and
Analysis and PTA Optimisation
Business Case
S3.4 Long term Transition S7.8 E-Bus Spare Parts &
Planning from ICE to Inventory Planning and S3.2 Investments and S6.1 Performance Monitoring
electric fleet for PTA Management Financing for different and Evaluation at Depot
Procurement Models level

S3.3 Manpower Planning S7.1 R&M: Batteries and BMS

S6.2 Contract Management S8.1 E-Bus Warranty and and Capacity Building
and Monitoring Best End-of-Life Management
Practices for PTA
S3.4 Long term Transition S7.4 R&M: Electronics and
Planning from ICE to High voltage Electrical
electric fleet for PTA Systems
S8.2 E-Bus and Lithium-ion
Batteries Scrapping and S5.4 Driving Behaviours S7.5 R&M: e-Bus R&M: Off-
Recycling impact on e-Bus Board Chargers and
Energy Performance back-end High voltage
Electrical Systems
Senior Head S2.5 Overall System S1.1 System Overview and 3 days S6.2 Contract Management S7.8 Spare Parts and
management (ITS/MIS) Planning and Usage at PTAs and Monitoring Best Inventory Planning and
Optimisation: Scenario Practices for PTA Management
Analysis and Trade-offs
S6.3 ITMS/MIS for overall
S3.1 Life Cycle Cost-Benefit S3.4 Long term Transition e-Bus Fleet, Charging
Analysis and PTA Planning from ICE to and PTA integration
Business Case electric fleet for PTA
S7.2 R&M: Cooling Systems
S5.1 Route Selection, S5.2 Intelligent Charging and (Bus, Batteries,
Operations Planning & Optimisation Motors)
Scheduling of e-Bus
Fleet and Chargers S7.3 R&M: Traction and
other Motors, Drive,
Controller, and
S6.1 Performance Monitoring S6.2 Contract Management Regenerative Braking
and Evaluation at and Monitoring Best
Depot level Practices for PTA S7.6 R&M: On-Board
Diagnostics and
S7.1 R&M: Batteries and S6.3 ITMS/MIS for overall Communications
BMS e-Bus Fleet, Charging
and PTA integration S7.7 R&M: Overall Preventive
Maintenance Planning,
Check Lists, Tools, Best
S8.1 Warranty and End-of- S7.6 R&M: On-Board Diagnos-
Practices
Life Management tics and Communications
S8.1 Warranty and End-of-
Life Management
S8.2 e-Bus and Lithium-ion S7.8 Spare Parts and
Batteries Scrapping Inventory Planning and
S8.2 e-Bus and Lithium-ion
and Recycling Management
Batteries Scrapping
and Recycling
 52 TRAINING NEEDS ASSESSMENT
53
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

Level Role L-1 Course Coverage L-2 Course Coverage Time Level Role L-1 Course Coverage L-2 Course Coverage Time

Middle Works/ S2.1 Battery Technologies, S1.1 System Overview and 11 days Supervisor S2.4 E-Bus Depot S1.1 System Overview and 9 days
Maintenance Sizing, and Selection Usage at PTAs Middle Infrastructure and Usage at PTAs
Management Equipment Planning
Manager Management
S2.2 Charging Technologies, S1.2 Safety and Fire Hazards,
Sizing, and Selection SOPs, Prevention, and S7.8 E-Bus Spare Parts & S1.2 Safety and Fire Hazards,
Emergency Handling Inventory Planning and SOPs, Prevention, and
Management Emergency Handling
S2.3 Charging and Energy S2.5 Overall System Planning
EXECUTIVE SUMMARY

S4.3 Evaluation, Testing, and

Infrastructure and Optimisation:
Inspection Best Practices
Planning Scenario Analysis and
for PTA
Trade-offs
S2.4 Depot Infrastructure S3.3 Manpower Planning and S5.2 Intelligent Charging and
and Equipment Capacity Building Optimisation
Planning
S5.4 Driving Behaviours impact
S3.1 Life Cycle Cost-Benefit S3.4 Long term Transition on e-Bus Energy Perfor-
Analysis and PTA Planning from ICE to mance
Business Case electric fleet for PTA S6.1 Performance Monitoring
and Evaluation at Depot
S3.2 Investments and S4.1 Purchase Specifications level
Financing for different Design
Procurement Models S6.2 Contract Management and
Monitoring Best Practices
S3.4 Long term Transition S6.1 Performance Monitoring for PTA
Planning from ICE to and Evaluation at Depot
electric fleet for PTA level S6.3 ITMS/MIS for overall
e-Bus Fleet, Charging and
S4.3 Evaluation, Testing, S6.2 Contract Management PTA integration
and Inspection Best and Monitoring Best
Practices for PTA Practices for PTA S7.1 R&M: Batteries and BMS
S7.2 R&M: Cooling Systems
S5.2 Intelligent Charging S6.3 ITMS/MIS for overall (Bus, Batteries, Motors)
and Optimisation e-Bus Fleet, Charging
and PTA integration S7.3 R&M: Traction and other
Motors, Drive, Controller,
S5.4 Driving Behaviours S7.1 R&M: Batteries and BMS and Regenerative Braking
impact on e-Bus
Energy Performance S7.4 R&M: Electronics and High
voltage Electrical Systems
S7.2 R&M: Cooling Systems
(Bus, Batteries, Motors)
S7.5 R&M: e-Bus R&M: Off-
S7.3 R&M: Traction and other Board Chargers and
Motors, Drive, Controller, back-end High voltage
and Regenerative Electrical Systems
Braking
S7.6 R&M: On-Board Diagnos-
S7.4 R&M: Electronics and tics and Communications
High voltage Electrical
Systems S7.7 R&M: Overall Preventive
Maintenance Planning,
S7.5 R&M: e-Bus R&M: Off- Check Lists, Tools, Best
Board Chargers and Practices
back-end High voltage
Electrical Systems S8.1 Warranty and End-of-Life
Management
S7.6 R&M: On-Board Diagnos-
tics and Communications S8.2 e-Bus and Lithium-ion
Batteries Scrapping and
Recycling
S7.7 R&M: Overall Preventive
Maintenance Planning, S7.5 R&M: e-Bus R&M: S1.1 System Overview and 2 days
Check Lists, Tools, Best Workforce Driver Off-Board Chargers and Usage at PTAs
Practices back-end High voltage
S7.8 Spare Parts and Electrical Systems
Inventory Planning and
S1.2 Safety and Fire Hazards,
Management
SOPs, Prevention, and
S8.1 Warranty and End-of- Emergency Handling
Life Management S5.3 Driver Training
S8.2 e-Bus and Lithium-ion S5.4 Driving Behaviours impact
Batteries Scrapping and on e-Bus Energy Perfor-
Recycling mance
 54 TRAINING NEEDS ASSESSMENT
55
FOR ELECTRIC BUSES IN INDIA
VOLUME 2

Figure 3. E-Bus Training Locations

Level Role L-1 Course Coverage L-2 Course Coverage Time

Workforce Technician S7.5 R&M: e-Bus R&M: Off- S1.1 System Overview and 6 days
Board Chargers and Usage at PTAs
back-end High voltage
Electrical Systems
Plant Facility of
S8.1 Warranty and End-of- S1.2 Safety and Fire Hazards, On-site at PTA e-Bus VMs, Training Institute(s)
EXECUTIVE SUMMARY

Life Management SOPs, Prevention, and battery/charger OEMs

Emergency Handling

S8.2 e-Bus and Lithium-ion S7.1 R&M: Batteries and BMS

Batteries Scrapping
For all PTA staff across For PTA select senior For cross PTAs'
and Recycling hierarchies to be and middle executives selected top, senior and
trained by visiting and technicians to be middle executives and
empanelled Trainers trained by VM experts for Training of Trainers
S7.2 R&M: Cooling Systems
(Bus, Batteries, Motors) (ToTs) facilitation by
Mix of theory and Mix of theory and Institute Faculties and
practical sessions (at practical sessions with external empanelled
S7.3 R&M: Traction and other PTA Training Centre and special focus on Repair Trainers
Motors, Drive, Controller,
and Regenerative Workshop) on all & Maintenance Module
Braking sub-modules Mix of theory and
practical sessions on
S7.4 R&M: Electronics and
offered Modules and
High voltage Electrical Sub-modules
Systems

S7.6 R&M: On-Board Diagnos-

tics and Communications

S1.1 - S1.2 S4.3 S1.1 - S1.2

S7.7 R&M: Overall Preventive
Maintenance Planning, S2.1 – S2.5 S7.1 – S7.7 S2.1 – S2.5
Check Lists, Tools, Best S3.1 – S3.4 S3.1 – S3.4
Practices S4.1 – S4.3 S4.1 – S4.2
S5.1, S5.2, S5.4 S5.1, S5.2
S6.1- S6.3 S6.1 – S6.3
S7.1 – S7.8 S7.1 – S7.8
3.3 Training Locations The on-site PTA location is suited Sub-module wise
S8.1 – S8.2 S8.1 – S8.2
for training and this can be leveraged preferred training
E-Bus Vehicle Manufacturers (VMs) are
to further develop their in-house locations
currently providing on-site training to
Training eco-system. The contracted
PTA drivers and technicians. Most of
VM/OEMs can facilitate practical
these trainings are disseminated by
sessions in the PTA workshop and
VMs along with managing contracted 3.4 Training Delivery Channels of modules with a mix of offline and
can supplement classroom training.
services with the PTAs. They also online delivery can optimise the logistics
The Training Institute(s) can The training programme is designed to
organise plant visits and training for costs of both Trainer and PTA staff. It
host different modules’ training at disseminate content Offline and Online.
selected middle management and can also help access the best of global
their Centre for cross PTA batches Offline training shall be conducted
technicians. trainers to acquire skills from their
exclusively for selected executives in with in-person trainers and participants
The Programme proposes three locations knowledge and experience spectrum
PTAs. Inclusion of international visits having access to classroom and
for delivery of the training, namely, (1) for the relevant module. These delivery
to study the global best practices can computers with workshop-based
On-site PTA location, (2) Plant Facility of channels are further elaborated in Table
also be facilitated to the selected Top practical sessions. The right combination
e-Bus VMs, battery & charger OEMs, and (3) 4
Management roles.
Training Institute(s) as shown in Figure 3.
 56 TRAINING NEEDS ASSESSMENT
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FOR ELECTRIC BUSES IN INDIA
VOLUME 2

Table 4 Training Delivery Channel for PTA Staff Training of Trainers should follow the • They should undertake an
following guidelines: independent assessment to become
Applicability
Delivery Trainer Classroom Training
Practical’s (Modules and
Required
• The prospective trainers should have Certified Trainers, and this can be
Channel Support Batch Location Infrastructure organised by Training Institutes
PTA Roles) relevant years of domain experience
of working in bus sector with PTAs and with support from Assessment and
Offline In-person by All learners PTA Both Computer All Training Classroom
Trainer(s) sit together and Workshop Modules and training good standing to be acceptable as Certification Partner.
in the class- VM Plant based practical Roles Trainer to PTA staff. Some experience • There can be online supervision and
EXECUTIVE SUMMARY

room sessions Operation-

Training al e-Bus & in e-Buses (or broader EVs relevant feedback by Master Trainer for the
Institute Charging to training module) and also Training first few sessions conduct of formal
Station
would be useful. training by new Trainer(s).
e-Bus Work-
shop (with • They should first complete e-Bus Further, the taster trainer can identify
cut-out units) training organised at Training strong candidates within PTAs that
Institutes by master trainers in could become potential trainers
modules they intend to teach. and recommend them for the ToT
Online Remotely Trainees Home or Only Com- Modules other Learning
• They should undergo soft Training programme. These PTA internal Trainers
(LIVE) by learn togeth- workplace puter-based than work- Management
of Trainers organised at Training can help build capacity to conduct
Trainer(s) er in live (for joining practical shop-based System (LMS)
e-classroom online) practical Institutes. This training usually can training within their respective e-Bus
Self-paced Workshop (like Repair & PTA departments and help internalise
with interim Self-paced based practical Maintenance, be done in 2-7 days, and typically
Q&A assis- learning facilitation by Fundamentals covers syllabus covering training training to drive improved processes
tance local Trainer & Safety) delivery methodology, effective and actions around teams.
communication, soft skills, etc.

For the top and senior management, it of selected topics but may not be
is proposed that the training modules professional trainers. Both these sets
can also be made available through of experts would need training in the
online-recorded sessions with access to form of ‘Training of Trainers’ (ToTs) to
Trainers for questions and answers. This strengthen their domain and functional
will allow them to learn with flexibility knowledge.
at their convenience and improving the The proposed programme structure
adoption of training. proposes that TOT should be the first step
Since they have prior training experience,
3.5 Training of Trainers (ToTs)
a brief functional Training for Trainers
The experts-cum-trainers of (ToT) covering soft aspects of teaching
conventional bus systems require and training can be imparted to Content
orientation to e-Bus domain knowledge. Developers can conduct this training.
This would allow them to leverage their
These content developers led training
bus training expertise to support as
(referred to as Master Trainer) can be
trainers for e-Buses for relevant modules.
organised in Training Institutes or at PTA
Besides, there are e-Bus experts with
location.
a strong domain understanding
 58 TRAINING NEEDS ASSESSMENT
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FOR ELECTRIC BUSES IN INDIA
VOLUME 2

Figure 4. E-Bus Training Programme Stakeholders

4
PARTNER MINISTRIES INDUSTRY PARTNERS

Expected role: Support Expected role: Raise

with resources and awareness for traning

PROPOSED INSTITUTIONAL STRUCTURE

EXECUTIVE SUMMARY

institutionalization

PROPOSED
Technical Partners Assessment and
Technical Nodal certification partners
Agency (for PTAs &TOTs)
Expected role:

INSTITUTIONAL
Expected role: Support Co-ordinate across
Co-ordinate Expected role: Validate
formalization of across
stakeholders and learning outcomes
training program stakeholders,
take up future
standardise
training programs

STRUCTURE
training content
and take up
future training
Training Content Trainers programmes E-Bus VMS
Development Partners

Expected role: Develop training Expected role:

content and deliver training Co-operate with PTAs
Potential Partners: Global Training
Institutes

OEMs( E-BusVMs,Battery/ChargerO-
EMs
For an effective training experience, umbrella body to co-ordinate among
a structured and holistic training PTAs to ensure effective dissemination Academia, Transportation Planning
programme conducted by experts, up to of the training programmes now and in Institutes
date knowledge content, and access to the future. E-Bus Solution Providers
required infrastructure and resources are Considering these aspects, various
the key factors. These are all considered Consultants(Individuals and

while conceptualising the proposed

stakeholders of the proposed National Organisations) PUBLIC
Capacity Building Training Programme TRANSPORT
institutional structure. Active support are identified as part of the proposed
from various stakeholders and industry AUTHORITIES
institutional structure and their
experts is vital and forms an integral roles envisaged in the e-Bus training Training Institutes
part of the training modules. A nodal programme is shown in Figure 4: Expected role:
Expected Role:
training agency is expected to act as an Train staff and
Expected role: Host Train PTA staff and Trainers
Trainers(within PTA) - Build
e-bus trainings for capacityBuild
withincapacity
PTA training
in PTA
PTAs stakeholders and centeres training centre
TOTs
 60 TRAINING NEEDS ASSESSMENT
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FOR ELECTRIC BUSES IN INDIA
VOLUME 2

Training Programme Structure and taken up industry initiatives for India’s

Potential Stakeholders Electric Mobility Transformation.
This report aims to prepare a detailed • Training Institutes – Institutes

5
and organised training programme including leading academic and
structure for PTAs. It identifies a total of professional institutes.
eight e-Bus training modules across its • Training Content Development
life cycle stages – i.e. from fundamentals Partners and Trainers –
EXECUTIVE SUMMARY

and safety; technology selection;

financial planning and strategy; o Global Training Institutes
procurement; operations; monitoring o OEMs (E-Bus VMs, Battery/ Charger
and control; repair and maintenance; OEMs)
and end-of-life, scrapping, and recycling.

CONCLUSION
o Academia in the urban transport
These modules are further subdivided sector
into 31 sub-modules, with details
like target participants/ roles from o E-Bus Solution Providers
PTA, training coverage, duration, and o Consultants (Individuals and
expected benefits. Organisations)
It is important to bring together various • Assessment and Certification
industry stakeholders for successful Partner – A leading certification
Electrification of vehicles is one of the departments’ study and associated roles programme implementation that will partner can be used to recognise
key interventions for reducing emissions focusing on the e-Bus life cycle.Currently, help build applied skills in PTAs to the assessment and certification
from the transportation sector. Several the training is supported by e-Bus VMs improve e-Bus performance. Support procedure in EVs and the institute is
Indian cities are adopting e-Buses for and is limited to drivers, technicians, from stakeholders such as Ministries, working with driver training can certify
state and city transport bus operations and safety training. This training is not PTAs, Vehicle Manufacturers, Training drivers training.
– more than 650 buses have already organised for different PTA departments Institutes, Experts, Trainers, Industry • Industry Partner – Collaboration with
been deployed in various cities. Further, and ranks; and does not cover the Associations, Technical Partners, etc. will industry partners that works closely
over 2000 new e-Buses are intended aspects related to planning, managing, be required to deliver a National e-Bus with PTAs needs to be identified that
to be deployed under the FAME-II and implementation. This is reflected in Training Programme. has a strong network to support
Scheme. The process of deployment slower adoption and non-optimal e-Bus The key stakeholders’ category and the better participation from PTAs. A
and management of the e-Buses require deployment and performance. potential partners envisaged for the body that governs PTA functioning
updated skill sets and has, thus, shown This is the second report in the three training programme are as follows: and automobile certification could be
a strong need for systematic training of volumes and has identified the training • Partner Ministries – The Ministry of a potential industry partner to raise
staff at the Public Transport Agencies modules required to fill these skills Heavy Industries & Public Enterprises awareness for training.
(PTAs). gaps. This report aims to propose the (MoHI&PE), the Ministry of Road Right Design and Initialisation of
Need for National e-Bus Training broad structure of the National-level Transport and Highways, (MoRTH), and National E-Bus Training Programme
Programme e-Bus training and capacity building Ministry of Housing and Urban Affairs
programme. Training modules for each The programme has the following
Considering current skills gaps in e-Bus (MoHUA) as Central Ministries can
stage of e-Bus planning, procurement, essential elements to kick start
operations, GIZ has conducted a detailed strengthen the institutional structure,
management, operation, and scrapping acceptance amongst PTAs with the right
Training Needs Assessment study and allocate funds for scale-up, and can
has been proposed along with the ‘push’ and over time develop a strong
published Volume 1 of the study. It initiate e-Bus adoption and integration
proposed delivery methodology. ‘pull’ based on value derived by PTAs.
highlights the skills gaps based on five PTA at the city level. NITI Aayog can act
as the umbrella body since it has • Establishing e-Buses specialised
 62 TRAINING NEEDS ASSESSMENT
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FOR ELECTRIC BUSES IN INDIA
VOLUME 2

Training Institutes identified as through an institutional structure to Notes

stakeholder and over time develop develop training pre-requisites and
them into Centres of Excellence (CoE) engage potential industry stakeholders.
• Conducting off-site Training The proposed two-years pilot training
at established training institutes programme is expected to set the
equipped with an e-Bus workshop foundation for training and capacity
and unit cut-outs etc. and enabling building of PTAs and other stakeholders
EXECUTIVE SUMMARY

peer sharing of experiences amongst in e-Bus sector. This would create a self-
participating PTAs sustained e-Bus training ecosystem by
involving these stakeholders to further
• Formalising Training of Trainers commence the training programmes in
(ToTs) and their certification and the future across the country.
developing more Trainers within PTAs
and also outside to grow the industry Volume III of this project would
focus on the resource requirements
• Conducting on-site e-Bus training for delivering a National Capacity
for PTAs with certification to cater Building Training Programme. An
to large PTAs at reduced logistics and in-depth demarcation of roles and
building internal capacity of their team responsibilities at various levels and
and PTAs’ training centres essential changes in organisational
This report further suggests a rollout structure shall also be reviewed as part
of a two-year pilot training programme of Volume III.
 As part of the Indo-German
bilateral cooperation, both
countries have agreed upon a
strategic partnership - Green
EXECUTIVE SUMMARY

Urban Mobility Partnership (GUMP)

between Ministry of Housing
and Urban Affairs (MoHUA) and
Federal Ministry for Economic
Cooperation and Development
(BMZ). Within the framework
of the partnership of technical
and financial cooperation, the
German government will support
improvements of green urban
mobility infrastructure and
services, strengthen capacities
of national, state, and local
institutions to design and
implement sustainable, inclusive,
and smart mobility solutions in
Indian cities. As part of the GUMP
partnership, Germany will also
be supporting in expanding the
public transport infrastructure,
multimodal integration, using
low-emission or zero-emission
technologies, and promoting
non-motorised transport in
India. Through this strategic
partnership, India and Germany
intend to jointly achieve effective
international contributions to
fight climate change.