Republic of the Philippines

Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

LEARNING ACTIVITY SHEET IN PROGRAMMING

APPLY QUALITY STANDARDS (AQS)/ Assess quality of materials received
Name of Learner: ______________________________________
Grade Level: 12____________________________________
Strand/Track: TVL - ICT______________________________
Section: ______________________________________
Date: November 16 – 17, 2020__________________

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November 18 – 19, 2020__________________

A. Background Information for Learners

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The lesson is about the importance of assessing quality of received materials,

B. Learning Competency with code AN

LO 1. Assess quality of received materials (TLE_ICTP.NET11-12-AQS-If-20)
C. Directions/ Instructions

After going through with this lesson, you are expected to:
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1. Read and follow each direction carefully.
2. Accomplish each activity for the mastery of competency.
3. Use the Learning Activity Sheets with care.
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4. Record your points for each activity

5. Always aim to get at least 80% of the total number of given items.
6. If you have any questions, contact, or see your teacher through messenger or text

D. Exercises / Activities
DAY 1-2
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D.1 INTRODUCTION
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a. What I need to Know

After going through with this unit, you are expected to:

1.1 Obtain work instruction and carry out work in accordance with standard
operating procedures
1.2 Check and receive materials against workplace standards and specifications
1.3 Identify and isolate faulty materials related to work

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 Republic of the Philippines
Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

b. What’s New?
Activity 1. “Quality Checker of the Month”
Directions: You are assigned to be the Quality Checker of the November. Make
a Log Report, and Assessment Report using the following data below. Make sure
you will record all the items listed and if they were in good condition or not.

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1. – November 9, 2020
• 5 Hard disk, 2 128MB SDRAM memory Chips
• Received from Jun Salcedo (PC Chain), OR # 202052
• Found out that 1 Hard Disk has error need for replacement
2. – November 15, 2020

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• Refill ink cartridge from Star Ink Shop, OR# 5623
3. –November 20, 2020
• 10 PS/2 keyboard, 10 optic mouse, 2 power supply
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• Received from Allan Cruz (Octagon), OR #123111
• 3 defective keyboard need replacement
4. –November 28, 2020
• 2 CD-ROM Drive
• Receive from Juan Salcedo (PC Chain) OR# 200011
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Example of Log Report (to be completed by the Quality checker)
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Date Item Quality

O.R. # Quantity Signature
Received Name Checker
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D.2 DEVELOPMENT

a. What I Know?
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Activity 2: Multiple Choice

Direction: Choose the letter of the best answer.

1. Are sets of rules that outline specification of dimensions, design of operation,

materials, and performance, or describe quality of materials, products, or
systems.
a. Standard b. Hardware
c. Output d. Software
2. Covers all activities from design, development, production, installation, servicing,
and documentation
a. Process improvements b. Quality assurance
c. Failure testing d. Statistical process control

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Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

3. Ensure that customer's contractual requirements are evaluated and met

a. Product development b. Management responsibility
c. Quality system d. Contract Review
4. Ensure and plan the control of production which directly effects quality by
documented work instructions, monitoring and control of processes.
a. Process control b. Inspection, measuring and test
equipment

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c. Purchasing d. Corrective actions

5. Selection and control of equipment to ensure reliability and accuracy in

measuring data.
a. Document control b. Inspection, measuring and test equipment

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c. Quality system d. Corrective actions

b. What is in?
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Activity 3. “Technology around us”
Direction: Give at least 5 latest hardware technology and 5 most used application
software in the market nowadays with Good Quality as for you know.

Latest Technology Features Benefits

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(Hardware)
1.
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2.
3.
4.
5.

c. What is it?
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Activity 4: “Read it”

Direction: Refer to the information sheet for day 1 and 2 then read and understand
the quality system requirements and its contents.
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D.3 ENGAGEMENT

a. What is more?

Activity 5. “ProgLang”

Direction: Research about 5 Programming Languages that you are interested in.
Identify the Programming Languages, its uses and benefits to you as a
programming student. If you have an internet connection, kindly access the links
below or refer to the information sheet.

https://www.computerscience.org/resources/computer-programming-
languages/

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 Republic of the Philippines
Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

https://www.youtube.com/watch?v=tCAt8eEKPDc

D.4 Assimilation
a. What I can do?

Activity 6. “TheBest”

Direction: Given the following specifications of 3 gadgets, as a Grade 12 Senior

High School Student taking up Computer Programming .Net Technology/Java

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(NCIII) which do you think best fit for your educational task. Why? Use the
following guide questions for you to decide.
Objectives: What is required? Why? Is it realistic?
Analysis: Can it be achieved? What are the limitations?

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Output: What technologies and controls are appropriate given the
problem and the constraints?
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MY SCORE:
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 Republic of the Philippines
Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

Reflection
Learners will write on their notebooks or journals their insights about the lesson.
I understand that ____________________.

I realized that _______________________.

E. References

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https://www.academia.edu/16122163/INFORMATION_SHEET_Unit_of_compet
ency_Apply_Quality_Standards_Module_Title_Applying_Quality_Standards

https://www.studocu.com/en-us/document/the-college-of-st-
scholastica/information-systems/lecture-notes/module-1-applying-quality-

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standard/4290684/view

https://www.computerscience.org/resources/computer-programming-languages/
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https://www.youtube.com/watch?v=tCAt8eEKPDc

DAY 3-4
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D.1 INTRODUCTION
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a. What I need to Know

After going through with this lesson, you are expected to:
1. Record and/ or report faults and any identified causes to the supervisor
concerned in accordance with the workplace procedure
2. Replace faulty materials in accordance with workplace procedure
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b. What’s New?
Activity 1: Get into
Directions: Please refer to the information sheet (technical terms) for days 3 and
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4 and understand each term and try to remember all the terms in the succeeding
activities.

D.2 DEVELOPMENT

a. What I Know?

Activity 2: “Go and Browse”

Directions: Browse the link https://www.youtube.com/watch?v=CAQG5EqsHAM
and after which, write your synopsis on the table below. Provide at least two clear
synopses (a diagram for first synopsis, and verbal for the second one)

1.

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Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

2.

b. What’s In

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Activity 3: “Let’s have a Review” MY SCORE:

Directions: Answer the review questions based on your understanding about the
previous lesson. If you were not able to answer the questions, try to ask your
teacher and relatives or you may read some books or any references to answer

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the questions.
Review Questions: AN
1. What does application of quality standards in computer programming means?
2. What are is the essence of recording and/ or reporting faults and any identified
causes to the supervisor concerned in accordance with the workplace
procedure
3. Does it make sense to let the concerned supervisor well informed of the faults
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and identified causes in the workplace?
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c. What is It

Directions: Please read the info sheet for days 3 and 4 (Workplace procedure).

D.3 ENGAGEMENT

a. What is more?
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Activity 4: “Flowchart”
Directions. Create a flow chart of the steps for reporting and/or recording faults
and its identified causes in the workplace
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b. What I can Do? MY SCORE:

Activity 5: “Practice Tayo”
Directions. Answer the following scenario.
1. What are the considerations in faults identification and monitoring?

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Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

2. What are the factors to consider in judging the product or hardware?

c. What other enrichment activities can I engage in?

MY SCORE:
Activity 6: More practice”

Directions: Answer the single question below with full substance.

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1. How is the fault identification monitoring and reporting be done?

D.4 ASSIMILATION
a. What I have Learned?

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Activity 7: “Honest Learning” MY SCORE:
Directions: Answer the following questions.
1. How do you replace faulty materials in accordance with the workplace?
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2. How do you approach the concerned supervisor in identified errors?
3. How do you make sure that you will be able to address the cause of identified
errors?
MY SCORE:
b. Assessment / What I can show
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Activity 8: A SELF-CHECK
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I. Write QN if the statement affects the quantity of work and QL if the statement affects
the quality of work. Write your answer on the space provided before each number.

______ 1. Poor scheduling of work

______ 2. Failure to meet expectations for product quality, cost or service
______ 3. Customer/client dissatisfaction
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______ 4. Preventable accidents

______ 5. Misuse of sick leave
II. Write TRUE if the statement is correct and FALSE if the otherwise is wrong.
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_______ 1. Poor attitude results in performance problem.

_______ 2. A safe working procedure should be written when retrieving old tasks.
_______ 3. Preventable accidents may affect the quantity of work.
III. Give short answer
1. What is workplace procedure?
2. Give five examples of behavior that may affect the quantity of work.
3. Give five examples of behavior that may affect the quality of work.
IV. Write T if the statement is correct and F if the otherwise.

_______ 1. Standards are set of rules that describe quality of materials, product or
system.

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Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

_______2. Quality assurance does not cover all the activities from design,
development, up to documentation.
_______3. Customer service is a series of activities designed to enhance the level
of customer satisfaction.
E. Reflection
Learners will write on their notebooks or journals their insights about the lesson.

I understand that_____________________.

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I realized that _______________________.

F. References

https://www.youtube.com/watch?v=CAQG5EqsHAM

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https://www.academia.edu/16122163/INFORMATION_SHEET_Unit_of_competenc
y_Apply_Quality_Standards_Module_Title_Applying_Quality_Standards
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https://www.studocu.com/en-us/document/the-college-of-st-scholastica/information-
systems/lecture-notes/module-1-applying-quality-standard/4290684/view
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 Republic of the Philippines
Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

INFORMATION SHEET IN PROGAMMING

APPLY QUALITY STANDARDS (AQS)/ Assess quality of materials received
Name of Learner: ______________________________________
Grade Level: 12____________________________________
Strand/Track: TVL - ICT______________________________
Section: ______________________________________
Date: WK 6______________________________

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The Programming Languages
Python

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Python is an advanced programming language that is interpreted, object-
oriented and built on flexible and robust semantics.
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Java

Java is a general-purpose, object-oriented, high-level programming language

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with several features that make it ideal for web-based development.
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Ruby/Ruby on Rails

Ruby is an open-sourced, object-oriented scripting language that can be used

independently or as part of the Ruby on Rails web framework.
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HTML (Hypertext Markup Language)

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HTML is the standard markup language used to create web pages; it ensures
proper formatting of text and images (using tags) so that Internet browsers can
display them in the ways they were intended to Specializations and
Industries Where HTML is Used Most: Web

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Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

JavaScript

JavaScript is a client-side programming language that runs inside a client

browser and processes commands on a computer rather than a server. It is
commonly placed into an HTML or ASP file. Despite its name, JavaScript is
not related to Java.

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TECHNICAL TERMS

Checklist - help organize data by category

• Durability refers to enduring; resisting wear and tear
• Flowchart describes process in as much detail as possible by graphically displaying

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the steps in proper sequence
• hardware refers to the electronic and mechanical components that make up a
computer system.
• hazards refer to danger
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• Histogram plots data in a frequency distribution table
• Hostile is being an enemy; unfriendly
• ISO stands for International Standardization Organization
• OHS stands for Occupational Health and Safety procedures
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• Pareto diagram puts data in a hierarchical order which allows the significant
problems to be connected first.
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• PPE is the acronym personal protective equipment

• Quality is an essential character nature; degree or grade of excellence
• Scatter diagram shows how two variables are related and is this used to test for
cause and effect relationships.
• Standards are something as accepted as a basis for comparison
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Workplace Procedure
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Workplace Procedure is a set of written instructions that identifies the health and safety
issues that may arise from the jobs and tasks that make up a system of work.
A safe working procedure should be written when:
• designing a new job or task
• changing a job or task
• introducing new equipment

The safe working procedure should identify:

• the teacher for the task or job and the students who will undertake the task
• the tasks that are to be undertaken that pose risks
• the equipment to be used in these tasks
• the control measures that have been formulated for these tasks

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Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

• any training or qualification needed to undertake the task

• the personal protective equipment to be worn
• action to be undertaken to address safety issues that may arise while undertaking the
task

TYPES AND WORK-RELATED ERRORS

A. Quantity of work (untimely completion, limited production)

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1. Poor prioritizing, timing, scheduling
2. Lost time
• Tardiness, absenteeism, leaving without permission
• Excessive visiting, phone use, break time, use of the Internet
• Misuse of sick leave

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3. Slow response to work requests, untimely completion of assignments
4. Preventable accidents AN
B. Quality of work (failure to meet quality standards)
1. Inaccuracies, errors
2. Failure to meet expectations for product quality, cost or service
3. Customer/client dissatisfaction
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4. Spoilage and/or waste of materials
5. Inappropriate or poor work methods
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Work Behavior Which Result in Performance Problems

A. Inappropriate behavior (often referred to as "poor attitude")

• Negativism, lack of cooperation, hostility
• Failure or refusal to follow instructions
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• Unwillingness to take responsibility ("passing the buck")

• Insubordination
• Power games
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B. Resistance to change
• Unwillingness, refusal or inability to update skills
• Resistance to policy, procedure, work method changes
• Lack of flexibility in response to problems

C. Inappropriate interpersonal relations

• Inappropriate communication style: over-aggressive, passive
• Impatient, inconsiderate, argumentative
• Destructive humor, sarcasm, horseplay, fighting
• Inappropriate conflict with others, customers, co-workers, supervisors

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Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

D. Inappropriate physical behavior

• Smoking, eating, drinking in inappropriate places
• Sleeping on the job
• Alcohol or drug use
• Problems with personal hygiene
• Threatening, hostile, or intimidating behavior

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Fault Identification and Reporting
These are the things to be considered when:

A. Receiving Materials:
1. Match the packing slip to the items received and ensures that the materials are

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destined on tour department.
2. That you are receiving the materials indicated on the purchase order with regard to
quantity and discount.
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3. That the materials are in acceptable condition.
4. That terms regarding installation and/or set-up of equipment are met.

B. Receiving Reports
Whenever goods are received:
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1. The person receiving the goods must document, using the administrative software,
that all goods were received for each requisition before any payment can be made
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to the vendor.
2. Any exceptions must be noted so that partial payments can be processed or
defective goods can be returned.

C. Return of Merchandise
When merchandise is received which is incomplete or defective, the
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supervisor will return the materials to the supplier or to the store where it was bought
and make arrangements with the vendor for replacement.
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D. Make an Inventory Report of the Materials

All materials received must be listed and be reported to monitor how many
materials are already on hand, purchased or damaged.
Effective management checks are an important means of providing assurance
of the integrity and security of the benefit processes. They are also useful in identifying
training needs; indicating possible weaknesses in procedure and ensuring the section
meets its accuracy target set for Best Value Performance Indicators purposes.

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 Republic of the Philippines
Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

LOG REPORT

Example of Log Report (to be completed by the Quality checker)

Date Quality
O.R. # Item Name Quantity Signature
Received Checker

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Example of Assessment of Materials Received (to be completed by the Quality
checker)

Quality Checker: Date:

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Total no. in Total no.
Item Name Comments
Good Condition
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WHAT ARE STANDARDS

Standards are sets of rules that outline specification of dimensions, design of
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operation, materials and performance, or describe quality of materials, products or
systems. These standards should cover the performance expectations of the product
for particular applications. The intent of standards is to provide at least minimum quality,
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safety or performance specifications so as to ensure relatively uniform products and

performance, and to remove ambiguity as to the suitability of certain commercial
products for particular applications. Following standards may reduce the risk of error in
working.
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Specific quality standards for:

1. Hardware The durability of the work depends on the quality of its component parts
and the assembly skills of those who install it. If the best-quality products or
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hardware are used but are installed incorrectly, the system will be a failure.
In judging a product or hardware, the person must consider factors such as
the following:
• Is the product or hardware under consideration suitable for the application or
purpose?
• Will it be harmful to the health of the community in its normal use?
• Is there a risk of this hardware being released into the environment (e.g. the
water) in the first instance or after the working life of the product or hardware
has expired?
2. Production Process in production process, checking of quality assurance must
be highly considered. Quality assurance covers all activities from design,
development, production, installation, servicing and documentation. This

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Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

introduced the rules: "fit for purpose" and "do it right the first time". It includes the
regulation of the quality of raw materials, assemblies, products and components;
services related to production; and management, production, and inspection
processes.

A. FAILURE TESTING

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A valuable process to perform on a whole consumer product is failure
testing, the operation of a product until it fails, often under stresses such as
increasing vibration, temperature and humidity.

B. STATISTICAL CONTROL

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Many organizations use statistical process control to bring the
organization to Six Sigma levels of quality, in other words, so that the likelihood
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of an unexpected failure is confined to six standard deviations on the normal
distribution.

C. COMPANY QUALITY
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The company-wide quality approach places an emphasis on three aspects:
1. Elements such as controls, job management, adequate processes,
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performance and integrity criteria and identification of records

2. Competence such as knowledge, skills, experience and qualifications
3. Soft elements, such as personnel integrity, confidence, organizational
culture, motivation, team spirit and quality relationships.

The quality of the outputs is at risk if any of these three aspects are deficient
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in any way.

D. TOTAL QUALITY CONTROL

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Total Quality Control is the most necessary inspection control of all in cases
where, despite statistical quality control techniques or quality improvements
implemented, sales decrease.
As the most important factor had been ignored, a few refinements had to be
introduced:
1. Marketing had to carry out their work properly and define the customer’s
specifications.
2. Specifications had to be defined to conform to these requirements.
3. Conformance to specifications i.e. drawings, standards and other
relevant documents, were introduced during manufacturing, planning
and control.

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Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

4. Management had to confirm all operators are equal to the work imposed
on them and holidays, celebrations and disputes did not affect any of
the quality levels.
5. Inspections and tests were carried out, and all components and
materials, bought in or otherwise, conformed to the specifications, and
the measuring equipment was accurate, this is the responsibility of the
QA/QC department.

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6. Any complaints received from the customers were satisfactorily dealt
with in a timely manner.
7. Feedback from the user/customer is used to review designs.
8. Consistent data recording and assessment and documentation
integrity.

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9. Product and/or process change management and notification.
3. Final Product
Table Quality System Elements.
Quality System Contents
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Requirements
1 Management Define and document commitment, policy and objectives,
responsibility responsibility and authority, verification resources and personnel.
Appoint a management representative and conduct regular
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reviews of the system
2 Quality system Establish and maintain a documented quality system ensuring that
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products conform to specified requirements

3 Contract Ensure that customer's contractual requirements are evaluated
Review and met
4 Product Plan, control and verify product development to ensure that
development specified requirements are met
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5 Document System for control and identification of all documents regarding

control quality, e.g. procedures, instructions, and specifications
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6 Purchasing Ensure that purchased products conform to specified requirements

7 Product System to identify and control traceability of product at all stages
identification from raw materials through production to the final product as
and delivered to the customer
traceability
8 Process Ensure and plan the control of production which directly effects
control quality by documented work instructions, monitoring and control of
processes
9 Inspection and Inspect and test incoming products, intermediate and final product;
testing establish product conformance to specified requirements and
identify non-conforming pro- ducts; maintain inspection and test
records

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Department of Education
REGION IV-A CALABARZON
SCHOOLS DIVISION OF BATANGAS

10 Inspection, Selection and control of equipment to ensure reliability and

measuring and accuracy in measuring data
test equipment
11 Inspection and For the whole process the products shall be identified and clearly
test status marked concerning test status, including indication of conformance
or non-conformance
12 Control of non- Identification, documentation, evaluation, isolation (if possible) and

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conforming disposition of non-conforming products
products
13 Corrective Prevention of reoccurrence of failures (non-conformance)
actions

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4. Customer Service
According to Turban et al, 2002, “Customer service is a series of activities

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designed to enhance the level of customer’s satisfaction – that is, the feeling that
a product or service has met the customer’s expectation”. Its importance varies by
product, industry and customer.
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