ITIDAT0212A: Use advanced features of computer applications

ITIDAT0212A: Use advanced features of computer applications

Competency Descriptor:
This unit deals with the skills and knowledge required to utilise
computer applications to their full capacity employing all advanced
features as required and applies to individuals operating in the
information and communication technology industry.

Competency Field: Information Technology

ELEMENT OF COMPETENCY PERFORMANCE CRITERIA

1. Manipulate data 1.1 Advanced features of application are appropriately
employed in the preparation and presentation of data.

1.2 Data is efficiently transferred between applications.

1.3 Objects, macros and templates are created correctly and

appropriately employed for routine activities.

1.4 Shortcuts and features are regularly employed for

increased productivity.

1.5 Related data files are linked as required.

2. Access and use support 2.1 Routine problems are promptly solved with the use of the
resources appropriate support resources.

2.2 Online help is easily accessed and used to overcome

difficulties with applications.

2.3 Manuals and training booklets are used to solve advanced

problems expeditiously.

2.4 Problems are accurately analysed and speedily eliminated

according to results.

2.5 Technical support is accessed and trouble shooting results

and alert messages are supplied to technical support in the
appropriate timeframe.

3. Configure the computing 3.1 Performance of PC is enhanced in line with organisational

environment guidelines.

3.2 Environment is configured according to user/organisational

requirements.

3.3 PC environment is customised to requirements and

optimised.

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ITIDAT0212A: Use advanced features of computer applications

RANGE STATEMENT

This unit applies to the activities associated with the essential operations linked to utilising computer
applications to their full capacity employing all advance features and applies to individuals in the
information and communication technology industry.

Hardware components may include but are not Documents may include but are not limited to:
limited to:
• established files
• personal computers • established applications
• networked systems

Software applications may include but are not Applications may include presentation applications
limited to: contained in:

• commercial software applications • Microsoft Office,

• organisational specific software • Lotus Suite,
• word processing • Claris Works,
• spreadsheet • Star Office
• database • other similar applications

Storage media/disks may include but are not Information Technology components may include:
limited to:
• hardware,
• diskettes, • software
• CDs, • communication packages
• zip disks,
• local HDDs,
• remote HDDs

Keyboarding speed will vary according to different Documentation and reporting documentation for
organisational requirements and different job roles version control may follow ISO standards:
within an organisation. The keyboard technique • audit trails
should be in line with OH&S requirements for safe • naming standards
use of keyboards. • version control
• project management templates and report
writing styles will vary according to
organisational approach.
• information gathering processes may have
associated templates

Organisation variables may include but are not Occupational Health and Safety standards may
limited to: include:

• keyboarding and accuracy as per organisation • company requirements,

guidelines; • statutory requirements
• Occupational Health and Safety guidelines • vendor requirements
related to use of:
- screen based equipment Ergonomic and environmental factors must be
- computing equipment and peripherals considered during the demonstration of this
- ergonomic work stations competency
- security procedures

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ITIDAT0212A: Use advanced features of computer applications

Ergonomics considerations may include but are not Environmental safety issues may include:
limited to:
• air quality
• occupational health safety procedures • lighting
• using and cleaning visual display units (VDUs) • noise level
• advice on footrests • cleanliness of equipment, furniture and
• exercises surroundings
• time for breaks • fire hazards
• armrests • minimization of electromagnetic radiation
• chairs (EMR)

EVIDENCE GUIDE
Assessment must confirm the ability to utilise computer applications to their full capacity employing all
advanced features and import/export capacities for efficiency and productivity purposes according to the
performance criteria and the range listed within the range of variable statements.

(1) Critical Aspects of Evidence

It is essential that competence is observed in the following aspects:

• demonstrate compliance with Occupational Health and Safety regulations applicable to

workplace operations
• indicate compliance with organisational policies and procedures
• apply organisational quality procedures and processes
• perform all tasks in accordance with standard operating procedures
• perform tasks to specification
• use software tools effectively
• demonstrate the ability to navigate desktop environment
• interpret job specifications
• safe and effective operational use of all equipment
• interactively communicate with others to ensure safe and effective workplace

(2) Pre-requisite Relationship of Units

The pre-requisite for this unit is:

• ITICOR0231A Operate a personal computer

• ITICOR0241A Operate a word processing applications (basic)
• ITIDAT0171A Operate a spreadsheet application (basic)
• ITIDBO0251A Operate a database application (basic)
• ITIMED0261A Operate a presentation package (basic)

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ITIDAT0212A: Use advanced features of computer applications

(3) Underpinning Knowledge and Skills

Knowledge Skills
Knowledge of: The ability to:

• general Occupational Health and • follow health, safety and security

Safety principles and responsibilities procedures
• basic understanding of operating • use applications features correctly
systems software and system tools • communicate effectively
• broad knowledge base of vendor • apply problem solving skills
product directions • interpret technical information
• broad knowledge base of vendor • analyse situations
applications and their features
• basic understanding of troubleshooting
• broad knowledge of Occupational Health and Safety
requirements in relation to work safety,
environmental factors and ergonomic considerations

(4) Resource Implications

Competency can be demonstrated in a simulated environment or in the workplace.

The following resources should be provided:

• personal computer/network system
• appropriate computer application

(5) Method of Assessment

Competence in this unit may be assessed using formative assessment to ensure consistency of
performance in a range of contexts.

Assessment of this unit of competence could include review of documents developed by the
candidate. Questions related to the performance criteria and directed to the candidate, peers and
business client will assist in assessing competence. Observation of skills will assist in the
collection of evidence.

Simulated activities must closely reflect the workplace.

Peers and supervisors must be available to give information on the extent and the quality of
contribution made.

(6) Context of Assessment

This unit may be assessed on or off the job. Assessment should include practical demonstration
either in the workplace or through a simulation. A range of methods to assess underpinning
knowledge should support this.

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ITIDAT0212A: Use advanced features of computer applications

CRITICAL EMPLOYABILITY SKILLS

Three levels of performance denote level of competency required to perform a task. These levels do not
relate to the NCTVET Qualification Framework. They relate to the seven areas of generic competency
that underpin effective workplace practices.

Levels of Competency
Level 1. Level 2. Level 3.
• Carries out established • Manages process • Establishes principles and
processes • Selects the criteria for procedures
• Makes judgement of the evaluation process • Evaluates and reshapes
quality using given process
criteria • Establishes criteria for
evaluation

Collect, analyse and organise information Level 1

Communicate ideas and information Level 2
Plan and organise activities Level 1
Work with others and in team Level 1
Use mathematical ideas and techniques Level 1
Solve problems Level 1
Use technology Level 1

Please refer to the Assessment Guidelines for advice on how to use the Critical Employability Skills.

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