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ITIDAT0182A Develop Macros and Templates For Clients Using Standard Products

This document outlines the skills and knowledge required to develop macros and templates for clients using standard software applications. It details three key elements: 1) determining macro/template requirements by confirming specifications and client needs, 2) developing the macro/template using standard packages and obtaining client feedback, and 3) providing client support through instruction and documentation. The document provides information on software, organizational variables, evidence, and critical employability skills relevant to developing macros and templates for clients.

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Shedeen McKenzie
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207 views4 pages

ITIDAT0182A Develop Macros and Templates For Clients Using Standard Products

This document outlines the skills and knowledge required to develop macros and templates for clients using standard software applications. It details three key elements: 1) determining macro/template requirements by confirming specifications and client needs, 2) developing the macro/template using standard packages and obtaining client feedback, and 3) providing client support through instruction and documentation. The document provides information on software, organizational variables, evidence, and critical employability skills relevant to developing macros and templates for clients.

Uploaded by

Shedeen McKenzie
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ITIDAT0182A: Develop macros and templates for clients using standard products

ITIDAT0182A: Develop macros and templates for clients using


standard products
Competency Descriptor:
This unit deals with the skills and knowledge required to develop
macros and templates for clients using industry recognised software
applications and applies to individuals in the information and
communication industry.

Competency Field: Information Technology

ELEMENT OF COMPETENCY PERFORMANCE CRITERIA


1 Determine macro or template 1.1 Client requirements are determined in line with
requirement organisational guidelines.

1.2 Macro/template specifications are developed and client’s


needs are confirmed.

2 Develop macro or template 2.1 Macro/template specifications are developed using


for client standard package in line with organisation guidelines.

2.2 Client feedback is obtained.

2.3 Amendments are made as required for client.

3 Provide client support for the 3.1 Support/instruction requirements are determined and
macro or template documented.

3.2 Client is instructed in use of macro/template.

3.3 Client documentation is provided to help desk for future


support.

RANGE STATEMENT
This unit applies to the activities associated with the essential operations linked to developing macros and
templates for clients using standard products to individuals in the information and communication
industry.

Storage media/media may include but are not


Software may include but are not limited to:
limited to:
• commercial software applications
• organisational specific software • diskettes
• word processing • CDs
• spreadsheet • zip disks
• database • local HDDs
• graphic • remote HDDs
• communication packages
• presentation functionalities

Standards and Assessment Development Unit, NCTVET


National Council on Technical & Vocational ITI03 Page 1 of 4
Education & Training
ITIDAT0182A: Develop macros and templates for clients using standard products

May include presentation applications contained in:


Microsoft Office, Lotus Suite, Claris Works, Star
Office or other similar applications

Information Technology components can include: Organisational variables may include but are not
limited to:
• hardware • client service standards
• software • style guide
• communications packages • client support documentation procedures
• storage procedures for macro/template such
as, common drive, hard disk, software library.

EVIDENCE GUIDE
Competency is to be demonstrated by the ability to development of a variety of macros and templates
using industry recognised application packages. Competency must be demonstrated in the development
of a specification for macros and templates in accordance with the performance criteria and the range
listed within the range of variable statements.

(1) Critical Aspects of Evidence

It is essential that competence is observed in the following aspects:

• determination of client requirements


• apply organisational quality procedures and processes
• develop macros and templates
• respond to client feedback
• provide support documents
• instructing clients in use of product

(2) Pre-requisite Relationship of Units

Pre-requisites for this unit are:

• ITICOR0231A Operate a personal computer

Standards and Assessment Development Unit, NCTVET


National Council on Technical & Vocational ITI03 Page 2 of 4
Education & Training
ITIDAT0182A: Develop macros and templates for clients using standard products

(3) Underpinning Knowledge and Skills

Knowledge Skills
Knowledge of: The ability to:

• general knowledge of functions and • determine task specifications


features of the operating system • use a variety of computing packages
• general knowledge of software and • communicate clearly and precisely when
hardware supported by the dealing with clients and team members
organisation • read and interpret software manuals from a
• general understanding of features and user’s perspective
functions of particular categories of • give one to one instruction
commercial computing packages • design documents
• software packages supported by the
organisation

(4) Resource Implications

The following resources should be provided:

• work environment (simulated or actual enterprise)


• personal computer/networked system
• relevant software

(5) Method of Assessment

Competency shall be assessed while work is undertaken under direct supervision with regular
checks, but may include some autonomy when working as part of a team .

Competencies in this unit may be determined concurrently. Assessment must be in accordance


with the performance criteria.

(6) Context of Assessment

This unit may be assessed on or off the job. Assessment should include practical demonstration
either in the workplace or through a simulation. A range of methods to assess underpinning
knowledge should support this.

Simulated activities must closely reflect the workplace.

Standards and Assessment Development Unit, NCTVET


National Council on Technical & Vocational ITI03 Page 3 of 4
Education & Training
ITIDAT0182A: Develop macros and templates for clients using standard products

CRITICAL EMPLOYABILITY SKILLS


Three levels of performance denote level of competency required to perform a task. These levels do not
relate to the NCTVET Qualification Framework. They relate to the seven areas of generic competency
that underpin effective workplace practices.

Levels of Competency
Level 1. Level 2. Level 3.
• Carries out established • Manage process • Establishes principles and
processes • Select the criteria for the procedures
• Makes judgement of evaluation process • Evaluates and reshapes
quality using given process
criteria • Establishes criteria for
evaluation

Collect, analyse and organise information Level 2


Communicate ideas and information Level 2
Plan and organise activities Level 2
Work with others and in team Level 2
Use mathematical ideas and techniques Level 2
Solve problems Level 2
Use technology Level 2

Please refer to the Assessment Guidelines for advice on how to use the Critical Employability Skills.

Standards and Assessment Development Unit, NCTVET


National Council on Technical & Vocational ITI03 Page 4 of 4
Education & Training

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