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VPN & Server: User Guide

This document provides instructions for connecting to a ChipEdge server using VPN and Putty software. It is a two-step process: 1. Install and configure the FortiClient VPN software to connect to the VPN gateway. 2. Once connected to the VPN, install Putty and Xming to connect to the ChipEdge Linux server using its IP address. The document provides detailed step-by-step instructions for downloading, installing, and configuring the necessary software. It also includes some troubleshooting tips and support contact information.

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Reshma Seera
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153 views18 pages

VPN & Server: User Guide

This document provides instructions for connecting to a ChipEdge server using VPN and Putty software. It is a two-step process: 1. Install and configure the FortiClient VPN software to connect to the VPN gateway. 2. Once connected to the VPN, install Putty and Xming to connect to the ChipEdge Linux server using its IP address. The document provides detailed step-by-step instructions for downloading, installing, and configuring the necessary software. It also includes some troubleshooting tips and support contact information.

Uploaded by

Reshma Seera
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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VPN & Server

User Guide
Welcome to VPN Configuration

● It is easy to install and configure


● Should not take more than 10-15 min

Connecting to ChipEdge server is a 2-stage process.

Step1: Login to VPN using FortiClient software.

Step2: After Successful Login to VPN, login to ChipEdge Linux Server


using Putty + Xming software.

Both requires one time installation.

Please follow guidelines as mentioned in next pages


VPN Installation
1. Download VPN client from
http://www.forticlient.com
Scroll down to Forticlient VPN
and choose your OS version to
download the software

2. Open/run the saved file


“FortiClientVPNOnlineInstaller_7
.0.0.0029”

Once the installation is successful,


configure the VPN as per next
page.
Configuring the VPN

1. After opening the application


click on “Configure VPN”
2. connection name: any name
like "chipedge-VPN"
3. description: any name like
"chipedge-VPN"
4. Give the remote gateway as
180.179.249.110
5. Select “customize port” option
6. Update the port number with
10443
7. Select "Prompt Login" under
Authentication
8. Click on Save
Installing Putty & Xming Software

1. Download and Install “Putty”


from below link
2. https://putty.en.softonic.com/

1. Download & Install “Xming”


from below link
https://sourceforge.net/projects/x
ming/
2. Keep the default options, while
installing.
Putty Configuration …1

1. Enter hostname as “192.168.0.11”

2. Keep “port” number as “22” only

3. Save the configuration by entering


some name (say “everest”) in
“Saved sessions” and click “save”

4. After clicking on save follow next


process as per the next slide
Putty Configuration…2

1. From the category drop down on


left select “connection” → SSH →
Kex

2. A window opens on the right side


as shown in image

3. Change the settings as below

4. Max minutes before rekey (0 for no


limit)

5. Remove “60” & type “0”

6. After doing that follow next slide


Putty Configuration…3

7. From the category drop down


on left select “connection” →
SSH → X11
8. A window opens on the right
side as shown in image.
9. Change the settings as
below
10. Enable X11 forwarding
11. Enter X display location as
“localhost:0”
12. Return to the “session” window
and save the changesagain using
“save” after selecting the name
say “ram (optional)”
13. Configuration is done Now.
Steps to connect to Server

Step 1- Connect to VPN

Step 2- Launch Xming in the background

Step 3- Open Putty to connect to server


Step1- Connect to VPN

1. Enter VPN username:

<<username provided by ChipEdge >>

2. Enter VPN password:

<<password provided by ChipEdge >

3. Select “Connect”.

10
Step 2- Launch Xming

1. Launch Xming by double clicking it.

2. It will start running on the backgroundand


it will not display anything to confirm.

3. One way to confirm is by checking on the


right bottom bar, with Xming icon as
shown on right side image

4. This confirms Xming is running and will


ensure to redirect your display toyour
local system.
Step 3- Open Putty

1. Launch “putty” by double


clicking.

2. Select “everest” and click on


load

3. Click on “open” to get the


login window.
Step 4- Connect to Server

1. Enter your Linux user name


provided by chipedge, like
“venkat”

2. Enter password as provided by


chipedge for Linux server, but not
VPN

3. You will be connected as shown on


right side

4. If you want another terminal, use


“xterm &” Linux command, but do
not open another putty session.
FAQ
Forti client not connecting?

1. Ping your VPN IP address as below in your DOS command window

2. C:> ping –t 180.179.249.110

3. Make sure there is no discontinuity (“connection timed out”). if any


discontinuity, check your internet quality. If no issues found with yourinternet,
contact chipedge for help.
FAQ cont.…
Tool GUI is slow and I am not able to work?
1. This could happen mostly due to the internet quality, in terms of latency but not
the absolute speed, as measured by speed test sites, like speedtest.com
2. To check the quality of your internet connection here is the procedure.
3. Open command line terminal by going to windows start button ->
4. Type cmd in command window as below

It opens cmd window as below.

In the command line terminal type > ping –t 180.179.249.110


FAQ cont…
Slow GUI
1. Check for the latency/ping time
2. Latency should be less than 15ms for smooth GUI operation. For
command line operations, it can be higher

Forti client stuck at 98%? / It tries to connect for some time, but drops out
and comes to “connect” prompt?
This is a known issue with windows7, sometimes in windows10
Solution: Uninstall & Reinstall forticlient software.

I am connected to VPN, but Not connecting to Linux Server?


1. Check if your VPN is still connected / up. Sometimes quality of your
broadband connection may not be good.
2. Ping the IP address of server as below.
3. ping –t 192.168.0.10
4. Ensure no issues, like “request timeout”
Helpdesk Support
If you have any IT related issues (VPN/Server/license) when working from home,
please file a ticket by sending an email to "[email protected]" from your
registered email address with following details.

Roll number: (eg: tcmtr01)


Mobile number:
Problem description:
Snapshot to understand the problem (Preferable)

If the IT admin do not revert back in 30 minutes, please reach out to IT support:

 Call/WhatsApp: +91 9148820446


 Name: Mr. Akash Kumar
 Support Hours: 9 AM to 6 PM
Congratulations!!!

Your VPN & Server configuration is completed. You are ready to


access the ChipEdge Server.

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