Human Resource Management - Case - in Today's Rapidly Changing Business Environment

Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 4

Human Resource Management

CASE STUDY

In today's rapidly changing business environment, organizations have to


respond quickly to requirements for people. Hence, it is important to have a
well defined recruitment policy in place, which can be executed effectively to
get the best fits for the vacant positions. Selecting the wrong candidate or
rejecting the right candidate could turn out to be costly mistakes for the
organization. Selection is one area where the interference of external factors is
minimal. Hence the HR department can use its discretion in framing its
selection policy and using various selection tools for the best results. Most of
the organizations now know the importance of having an effective recruitment
and selection policy. The importance of a good selection process that starts with
gathering complete information about the applicant from his application form
and ends with inducting the candidate into the organization.

Answer the following question.

Q1. What is the importance of having an effective recruitment and selection


policy in an organization?
Q2. Explain the recent trends that have influenced the process of recruitment
and selection in an organization.
Q3. What are the various challenges faced by organizations in the process of
recruiting and selecting employees
Q4. Give an overview off the case.

CASE STUDY
In 2008, Chicago based consulting firm Sonoma Partners, LLC, (Sonoma
Partners), featured in the 'Chicago's Best and Brightest Companies to work for'
for the second consecutive time. Experts felt that in a relatively short time, the
company had demonstrated its ability to create organizational value and
business results through its policies and best practices in human resource (HR)
management. The highlights of its HR practices were a good benefits package, a
stimulating workplace, and a unique mentoring program. Sonoma Partners, LLC
(Sonoma Partners), a consulting company based in Chicago, USA, was founded
in 2001. It helped small and medium enterprises (SME) to build and manage
their database using Microsoft Dynamics CRM (Customer Relationship
Management) software. Sonoma Partners was a Microsoft Gold Certified
Partner and had been working with Microsoft CRM since its inception. In
addition to its success in CRM implementations for client firms and the various
awards it received for it, the relatively small entrepreneurial venture had also
earned accolades for its human resource (HR) management practices.

Answer the following question.

Q1. Critically analyze the HR practices at Sonoma Partners. Do you think the
company will be able to attract and
retain talent in an industry that was known for high attrition? Give reasons to
support your answer.
Q2. List down the HR best practices followed by Sonoma Partners and
comment on what impact these practices have
on its employees/potential employees.

CASE STUDY

This small organization was struggling to retain valuable employees as larger


companies were luring people away with larger salaries. However, the people
who left the company were often asking to return as their salary was larger in
the new firm but their take home pay was less as a result of higher benefit costs.
As such, we implemented our Statements and met with employees individually
to review the Statements. The reaction to the Wage & Benefit Statements was
overwhelmingly positive as most employees didn’t fully understand the value of
the “hidden benefits” provided by the company such as health insurance, life
insurance, matching 401(k) payments, etc.

Answer the following question.

Q1. Give an overview of the case.


Q2. Discuss why the takehome salary was less in larger new Give an overview
of the case companies.

CASE STUDY

This was an extensive project involving a company experiencing severe


financial hardships. As a result of negotiating a special low priced deal with one
of its national clients in order to get bragging rights to use this big company’s
name, this business had cut its margins “to the bone.” This “nohiccup” tactic
may have been acceptable for a highly efficient organization, but this firm did
not have the culture to effectively make money while operating in its present
manner. This project involved a complete redesign of wages and benefits.
Additionally, we began a series of small group Continuous Improvement
exercises to identify and implement changes to reduce costs and improve
efficiency in all divisions of the company. We also launched a suggestion
program with monetary awards for ideas selected that resulted in: 1. a revamped
master production schedule to achieve a 98% order fulfillment
ratio, 2. a 20% reduction in inventory, 3. a doubling of inventory turns through
better purchasing techniques, and 4. a reduction in Accounts Receivable DSO to
43 days from 55 days. Additionally, we also installed a companywide incentive
program for all employees based on prê tax profitability and liquidity.

Answer the following question.

Q1. Discuss the likely advantages of launching a suggestion program with


monetary awards.
Q2. Debate the necessity of redesign of wages and benefits for the company.

You might also like