Practical IT Skills

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ASSIGNMENT

This assignment involved TWO (2) sections. Section A requires you to create files
using Ms Word and Ms Excel while Section B requires you to create files using Ms
Access and Ms Power Point. You are only allowed to use both Ms Word and Ms Excel
software applications in Section A, while Ms Access and Ms Power Point in Section B.
You are NOT allowed to use any other software than the mentioned software
applications. Each question in each section has its own software application
requirements. Read all of the questions carefully to fully understand the
requirements before starting the assignment. This assignment is an INDIVIDUAL
Assignment.

Learning Outcomes:

In conclusion, students should be able to:

1. Create a document for a brochure, mail merge letter and report.

2. Prepare a financial accounting spreadsheet with appropriate formulas,

functions, formatting and charts.

3. To create tables in a database, forms to enter data into the tables and a
variety of queries to be performed based on the table.

4. To create and design a set of presentation slides based on the facts gathered
from a research.

5. Understand the different applications of Microsoft Office towards easing

problem solving methods in habitual corporate situations.

Section A

(Total: 50 marks)

Pelangi Travel & Tours is one of the leading travel agency in Malaysia. Established in
2007, the travel agency provides tour, hotel and accommodations arrangement for
its clients. Currently the agency has 15 employees with various job specifications.
For the last 2 years, documentation of client’s specifications, package price
calculations and promotional activities are done manually on paper.

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The Manager of the company is looking for a Travelling Financial Consultant who can
automate the travelling particulars and other transactions by using a spreadsheet
application. Also, ensure that the generation of the report would be a detailed
explanation of how the spreadsheet would be designed, as there can be further
work done on the spreadsheet. Proper documentation of the work done in this
section must be done in a professional manner.

Assume that you have been assigned to work for this company in the above
mentioned capacity. Use only Ms Excel and Ms Word. You are to consider making
the spreadsheet as user friendly as possible with figures that re-compute
automatically in years to come. Ultimately, making the spreadsheet’s future
maintenance effortless.

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Table 1

Client ID Client First Client Last Package Name No. Of Stars Check-in Date Check-out
Name Name Date

MT007 Wright Allison Land of Hornbill 3 1/10/2009 7/10/2009

MT001 Morgan Harry Land of Hornbill 5 3/10/2009 11/10/2009

MT004 Joe Melviana Cameron Highlands Tour 4 6/10/2009 8/10/2009

MT002 Ahmed Fauzee Langkawi Island 3 7/10/2009 10/10/2009

MT005 Ray Hedrick Langkawi Island 4 1/10/2009 6/10/2009

MT011 Joe Melvin Land of Hornbill 5 25/10/2009 31/10/2009

MT013 Ali Natasha KL City Tour 3 27/10/2009 31/10/2009

MT020 Gaur Soddy Langkawi Island 4 2/10/2009 5/10/2009

MT003 Kyle Lydia KL City Tour 4 11/10/2009 13/10/2009

MT021 Kelly Chris Land of Hornbill 3 11/10/2009 23/10/2009

MT010 Kwan Mary Cameron Highlands Tour 5 10/10/2009 20/10/2009

MT009 Mandy Handy KL City Tour 5 28/10/2009 31/10/2009

MT028 Legak Lawrence Langkawi Island 5 25/10/2009 30/10/2009

MT006 Clark Maslow KL City Tour 3 19/10/2009 23/10/2009

MT008 Hudson Karl KL City Tour 3 1/10/2009 3/10/2009

MT012 Boniface Phelliscia Cameron Highlands Tour 4 5/10/2009 10/10/2009

MT014 Agatha Benedict Langkawi Island 4 8/10/2009 13/10/2009

MT015 Millan Gary Land of Hornbill 4 9/10/2009 15/10/2009

MT022 Krishnan Rueben Land of Hornbill 5 1/10/2009 7/10/2009

MT030 Boeing Jeremiah Cameron Highlands Tour 5 15/10/2009 21/10/2009

Question 1:

Assuming that you going to create the Travelling Financial Analysis for October 2009
create a worksheet according to the following requirements:

1. Open a new work book. Insert the above given data to TWO (2)
different worksheets. Note: Enter Client ID, Client First Name, Client
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Last Name, Package Name and No. of Stars into worksheet1 and
rename sheet1 tab as “Client’s Details”. Enter Client ID, Check-in
Date, Check-out Date and Package Price ($) into worksheet2 and
rename the tab as “Client’s Transactions”.

2. Enter appropriate column titles and row titles to both tables in each
worksheet.

3. Column titles should be in Upper case, bold and italicized.

4. Format each column according to the right data type.

e) Include a small logo of the company designed on your own using Ms Word
software on the top row of every worksheets created.

f) Make the spreadsheet presentable.

Question 2:

This section is to determine appropriate formulas of the listed items. There are
various methods to formulate the computations. Use the best methods, which
eliminate future maintenance.

5. Calculate Tax for each client. The tax is calculated based on 0.5% of
Package Price for all packages more than $8,000.00.

6. Calculate Travel Insurance for each client. Insurance is calculated

based on 1% of Package Price.

7. Calculate Basic Hotel Price for each client. This is based on the
number of stars the hotel in which client is staying at.

6. 3 Star - $350.00/per day.

7. 4 Star - $780.00/per day.

8. 5 Star - $1500.00/per day

1. Find the Extra Hotel Charges for eligible client. The percentages are
based on the number of days the client is staying at the hotel.

9. 8% on Basic Hotel Price for more than 10 days.

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10. 5% on Basic Hotel Price for more than 8 days.

11. 1% on Basic Hotel Price for more than 5 days.

12. No extra charge for those with less than or equal to 5 days.

1. Calculate Surcharge for Langkawi Island Packages. Clients who

purchased Langkawi Island package incur a surcharge of 1.5% of their
Basic Hotel Price.

2. Calculate Discount for clients. Clients who stay in hotels for more
than 7 days are entitled for a discount of 3% of their Basic Hotel
Price (total of basic hotel price calculate here would include with the
extra hotel charges).

3. Calculate Net Price for each client. Client Net Prices are calculated by
adding all the Package Price, Tax, Travel Insurance, Basic Hotel
Price, Extra Hotel Charges and Surcharges.

4. Calculate the Total Price for each client. Total Prices are calculated by
deducting Discounts from Net Price.

5. Calculate the Sum of Total Price, Discount, Tax and Travel

Insurance of all clients.

6. Calculate Average of Basic Hotel Price, Extra Hotel Charges, Tax,

Travel Insurance, Net Price and Total Price of all clients.

7. Find the Minimum of Basic Hotel Price, Extra Hotel Charges, Tax,
Travel Insurance, Net Price and Total Price of all clients.

8. Find the Maximum of Basic Hotel Price, Extra Hotel Charges, Tax,
Travel Insurance, Net Price and Total Price of all clients.

(Hint: For effortless future maintenance, use logical if function and absolute
reference where applicable)

Question 3:

Perform the following tasks;

9. Use the most appropriate formatting technique to display the name of

the clients who have purchased the “Land of Hornbill” package.

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10. Use the most appropriate formatting technique to display the name of
the clients who have purchased the “Cameron Highlands Tour”
package.

11. Use the most appropriate formatting technique to display the name of
the clients who have purchased the “KL City Tour” package.

12. Use the most appropriate formatting technique to display the name of
the clients who have purchased the “Langkawi Island” package.

Provide appropriate validations to control unrelated data being keyed into the tables
which will include;

13. Package price should not be less than 0.

14. Number of stars should only be between 3 and 5.

15. Check-out Date must be later than the Check-in Date.

Explain and indicate in workbook the conditions and validations involved to provide
information to the users. Legends will assist users to identify the different conditions
and validations.

Question 4:

Calculate the number of clients that;

1. purchased “Land of Hornbill” package.

2. purchased “Cameron Higlands Tour” package.

3. purchased “KL City Tour” package.

4. purchased “Langkawi Island” package.

5. have the amount of Total Price greater than and equal to $10,000.

6. have the amount of Basic Hotel Price of higher than $5,000.00.

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Question 5:

Draw TWO (2) different charts to depict Client’s Total Price and Client’s Travel
Insurance. Also, using the appropriate chart, compare the Package Price and
Basic Hotel Price for each client. Other suitable charts can be included to further
explain the standings of the company’ incomes gained from the package provided.

Question 6:

Use Ms Excel to create the workbook and worksheet(s). You are required to use
screenshots and (or) hyperlinks to your Ms Word document to prepare the Travelling
Financial Analysis Research Paper. Make sure you use an official document format
and it has to be presented neatly. Extra marks will be given to students who uses
own creativity. Documentation should present the following, but not only limited
to;

7. The sheet(s) which display the result.

8. The formula(s) which contribute to the result.

9. The chart(s).

10. The “Table of Contents” with the associated page numbering

11. Acknowledgments.

12. Relevant “Subtitle(s)” such as “Introduction” and “Conclusion”.

13. Endnotes/Footnotes are to be included.

14. References.

15. Relevant diagrams.

16. Any advanced features. The advanced features may include the
features that are not being taught to you in class, as well as your own
findings from external resources such as related books and the
internet. This will score you extra points.

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Note that all the tasks listed above have to be done and screen shots or printouts
are to be displayed to prove that you have completed the task.

[25 marks]

Question 7 (Ms Word – A mail to all the clients informing the Total Price):

You are requested to write a letter to each of the client of Pelangi Travel & Tours
stating Total Price need to be pay by each of them by latest of 31st August 2009.

The Letter should present the following, but is not limited to;

17. The company’s name, address and logo

18. The receiver name and address

19. The title

20. Individuals’ client name, Package Price, Basic Hotel Price, Travel
insurance, Extra Hotel Charges, Surcharge, Discounts and Total Price

21. Signatory

22. The date

You are asked to create a small data source (recipient list) which has client first
name, client’s address, Package Price, Basic Hotel Price, Travel insurance, Extra
Hotel Charges, Surcharge, Discounts and Total Price and use Ms Word Mail Merge
Wizard in order to create a customized letter to each employee.

Explain as well in your documentation how you able to produce the mail merge
using the real implementation which you did for the informing letter.

[15 marks]

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Question 8 (Ms Word – Brochure):

You are to create a Brochure or Advertisement to promote Pelangi Travel & Tours.
Include necessary information such as web pages, company logo, contact numbers,
address, etc that would assist in promoting the company services. Creativity and
originality will score high points here. Label out different features of Ms Word which
you provide in your brochure into your documentation.

The advanced features may include the features that are not being taught to you in
class, as well as your own findings from external resources. You may use you own
creativity to arrange the text. However, ensure ease of reading and visibility.

[10 marks]

Important Notes:

Documentation Style

16.Cover Page.

17.Contents Page (Table of Content).

18.Acknowledgements.

19.Introduction / overview of the company.

20.Mention all the formulas and formatting mechanisms used.

21.Charts.

22.Printout or screen shot of the data source used for mail merge.

23.Two examples of letters printed from mail merge.

24.Brochure.

25.Conclusion includes financial standings and suggestions to Pelangi Travel & Tours
.

26.References.

27.Appendix: Softcopy of the workbook and documents.

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Documentation Standard

28.Font Size: 12

29.Font: Times New Roman

30.Line Spacing: 1.5 Spacing

31.Alignment: Justified

32.Paper: White A4 Size Only

33.Reference: Harvard Referencing

Midpoint Checklist

Students are required to complete Section A by Week 8 of the semester during the
lab session. Requirements will be based on the checklist.

Section B

(Total: 50 marks)

Further expansion of the business has caused the manager of Pelangi Travel & Tours
to realize that a database management system will be required to organize all the
records involving company’s clients, packages and hotel’s information.

As a continuation of your spreadsheet, Pelangi Travel & Tours has decided to hire
you to develop a Travel Database System. The database system is expected to keep
track of client, packages, and hotel documentations, which are interrelated. The
database use forms for data entry and produces many reports. Some of the reports
are used to check on the client’s personal details, packages and tourist guide’s
details.

Your task is to create a database according to the instructions given below. The
database files are as per the following tables. You are to use the best methods to

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allow ease of future maintenance and make the database as user friendly as
possible.

You are to create a database with an appropriate title for your work. Among
the tables in the Pelangi Travel & Tours database are the Client, Package and
Tourist Guide tables. The following Table 1 (Client Profiles), Table 2 (Package
Table) and Table 3 (Tourist Guide Table) shows the data for the tables:

Table 1
Clients
Profiles

Client Client Client Package

IC/Passpor Phone Check-
ID First Last Gender Address ID
t Number Number in Date
Name Name

MT007 Wright Allison N4967139 Female 19, Addison Street, 019- PN-2a 1/10/2009
Singapore 6789560

MT001 Morgan Harry A054943 Male 150, Gurney Drive, 012- PN-2a 3/10/2009
Penang 3456758

MT007 Joe Melviana N5509393 Female 1015, 15th Street, 019- PN-1a 6/10/2009
Singapore 4488123

MT002 Ahmed Fauzee N5577997 Male 54, Univeristy Park, 016- PN-3a 7/10/2009
Johor 9058789

MT005 Ray Hedrick G8970372 Male 24, East 21st Street, 019- PN-3a 1/10/2009
Penang 3254567

MT011 Joe Melvin N4634444 Female PO. Box 49, St. Anne, 019- PN-2a 25/10/200
Selangor 4498781 9

MT013 Ali Natasha N4942352 Female I21, University 012- PN-4a 27/10/200
Avenue, Singapore 3232412 9

MT020 Gaur Soddy 6305081450 Male 40, Institutional Area, 016- PN-3a 2/10/2009
88 Malacca 6781234

MT003 Kyle Lydia N1121202 Female 96, BUTL, Negeri 014- PN-4a 11/10/200
Sembilan 9087652 9

MT021 Kelly Chris N1113727 Female 54, Desa Hartamas, 012- PN-2a 11/10/200
Kuala Lumpur 7878789 9

MT010 Kwan Mary N4875988 Female 121, 8th Street, 012- PN-1a 10/10/200

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Table 1
Clients
Profiles

Client Client Client Package

IC/Passpor Phone Check-
ID First Last Gender Address ID
t Number Number in Date
Name Name

Malacca 2344322 9

MT009 Mandy Handy AY3344451 Male PO Box 1234, Avon, 012- PN-4a 28/10/200
Penang 6788765 9

MT028 Legak Lawrence 7305160451 Male 67, 28th cross street, 012- PN-3a 25/10/200
75 Singapore 1121123 9

MT006 Clark Maslow AB162536 Male 1254, West spa, 019- PN-4a 19/10/200
Penang 9999998 9

MT008 Hudson Karl N578136 Male 29, Main Street, 019- PN-4a 1/10/2009
Singapore 2223423

MT012 Boniface Phelliscia G8980428 Female 56, Lodge avenue, 019- PN-1a 5/10/2009
Penang 1234567

MT014 Agatha Benedict N1010257 Female 1015, 2nd Street, 016- PN-3a 8/10/2009
Kuala Lumpur 9876543

MT015 Millan Gary N4877101 Male 4, Mt Lavinia, Sabah 019- PN-2a 9/10/2009
8888898

MT022 Krishnan Rueben N5268041 Male 678, Gateway, 019- PN-2a 1/10/2009
Puchong, Selangor 5677655

MT030 Boeing Jeremiah 8009291464 Male 231, May Park, Kuala 019- PN-1a 15/10/200
02 Lumpur 4488881 9

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Table 2
Package
Details

Package Package Name Minimum Maximum

Descriptions
ID Price Price

PN-1a Cameron Highlands Tour Strawberry Park, $2000.00 $10 000.00

Sightseeing, Tea
Plantation, Hiking and
Natural Habitual

PN-2a Land of Hornbill Cultural Village, Wind $4000.00 $20 000.00

Cave, Santubong Beach,
Bako Resort, Shoppings,
Nautral Habitual and Top
Sport Sea Food

PN-3a Langkawi Island Cable Car, Beaches, $3000.00 $15 000.00

Shopping, Snorkelling,
Natural Habitual, Cycling
and Hiking

PN-4a KL City Tour Shooping, Putrajaya, $1 500.00 $12 000.00

KLCC, Historical Places

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Table 3 Tourist
Guide Details

Tourist Tourist Guide Name Monthly

Language Experience
Guide No. Basic Salary

Tg001 Godvin Constantine English and Malay $2 500.00 5 years

Tg002 Hillary Lee Chinese, English and $3 500.00 8 years

Japanese

Tg003 Sherry Sulaiman Malay and English $2 000.00 3 years

Tg004 Kelly Damian Chinese and English $1 500.00 2 years

Question 1:

Based on the given tables, perform the following tasks:

34. Create a database with relevant tables.

1. Use appropriate field names, data types, descriptions and field

properties.

2. Set appropriate field size for each possible data type.

3. Set limit and data range for any possible fields. You may limit the
selection.

4. Set appropriate validation where necessary.

5. Set the first field of every table as the primary key.

35. Use advance formatting features wherever applicable (e.g. input mask,
combo box etc.).

Question 2:

36. Create suitable forms with relevant sub forms. Choose appropriate types of
form(s) and sub form(s).
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37. The forms to be designed are Client Profiles, Package Details and Tourist
Guide Details.

38. Modify and arrange proper layout and design for all forms.

Question 3:

39. Create the following queries. Save each query with its own suitable name.
You may name it each query with an appropriate title. Do NOT use terms
such as Query i, Query ii etc. As your titles.

1. The manager wants to know the names of the clients that will travel
from 1st October 2009 to 15th October 2009. Create a query to display
all records with relevant fields for clients who will travel during the
mentioned dates.

2. Display all records with relevant fields for clients that travel for
“Cameron Highland Tour” and “Langkawi Island” package.

3. Display all records for female clients, whose first name starts with
letter ‘K’.

4. Display all relevant fields and records for clients, who are accompany
by Tourist Guide Hillary Lee.

5. The manager decided to reduce the minimum price of their package by

5% as to promote the packages to their clients. Display all records
with relevant fields to calculate and display “Minimum Price after
Promotion” in a new column.

6. Display the total basic salary need to be paid by the manager to his
entire tourist guide for month October 2009.

7. The manager decided to increase all the salary of the Tourist Guide by
2% starting end of October 2009. Display all records with relevant
fields to calculate and display “New Basic Salary’ in a new column.

8. Display all the Tourist Guide that had worked with the company for
more than 4 years.

9. Display all records with relevant fields for clients that are paying more
than $10,000.00 for the “Langkawi Island” package.

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10. Display all the relevant fields and records to show the total number of
clients for each package. Sort the number in ascending order.

11. Add another 2 queries based on your own rationale for report object
purposes.

40. Create a report for each query produced above. Choose a suitable report
layout and style. Change and modify the design and name of all reports.

Question 4:

41. Create a switchboard with the following structure:

Main Menu:

1. Forms

42. Listing and linking to all the forms.

1. Queries

43. Listing and linking to all the queries.

1. Reports

44. Listing and linking to all the reports.

1. Tables

45. Listing and linking to all the tables.

46. Modify the switchboard design.

[20 marks]

Question 5 (Presentation Slides of Travel Database System):

You are required to design a set of Ms Power Point presentation slides to present the
Ms Access objects created in Question 1 to 4. The slides should consist the
following;
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47. Screenshots of all of the tables in design view. For each table show the
field(s) and the field properties which has been customized, e.g.
fields which were set with validation, input mask and (or) format.

48. Screenshots of all of the forms and sub forms in form view. For each form or
sub form, limit the display to only show one record in each slide.

49. Screenshots of all of the queries in query design view.

50. Screenshots of reports. Limit to only display 5 best reports.

51. In the slides ensure the following:

1. The slide should have relevant title.

2. The background is appropriate for the topic. Important: Please do
not use the default templates or the wizard. You are to create
your own design template in Master Slide. Background should be
consistent as in master view.
3. The pictures / graphics are relevant to the topic of each slide and paste
appropriately, counterpart with the customized background.
4. The font size for the body of the slide should not be less than 24 pt.
5. There is consistency in each slide in terms of background, font size and
type, footer etc.
6. There is a variety of slide layouts within each set with suitable table,
charts or clips.
7. Animate the slides appropriately using both Custom Animation and
Transitions.
8. Provide any hyperlinks and action buttons within the slides to easily
navigate throughout the presentation slides.
9. Each slide does not contain too much text.
10. Cite your references on the last slide.

[15 marks]

Presentation:

During the presentation, each student is to demonstrate an acceptable level of

understanding in using the features of the software applications. The student should
be able to explain the effort in producing the solution, as well as answer relevant
questions pertaining to the work produced.

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[15 marks]

Submission

Hardcopy shall include:

52. Spreadsheet result, spreadsheet formula, spreadsheet chart and the report
documentation.

53. Printed letter for only TWO (2) different clients.

54. Brochure.

55. Ms PowerPoint Slides.

Softcopy should include:

56. All Ms Word files (Report documentation, mail merge and brochure).

57. Ms Excel files (Salary Analysis Workbook).

58. Ms Access files.

59. Ms Power Point files.

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Assessment Criteria

Distinction

Demonstrate a comprehensive understanding of the features and functions in Ms

Office with detailed evidence displayed during presentation. No errors, such as in
formulas, were encountered in the documentation with regard to the usage of the
package. High level of effort performed, exceptional and thorough knowledge and
understanding displayed with regard to facilities and services of the application
software. The assignment presented in a professional manner, using not only the
basic of the application packages but also various advanced features. In order to
obtain a grade at this level, the student should be able to present oral arguments in
clear and cogent manner as well as answer most questions confidently.

Credit

Adequate effort conducted with fair detail of evidence presented. Moderate level of
understanding and knowledge displayed with regards to the application software.
Good level of documentation presented. Some level of understanding was evident
in the documentation and presentation. The assignment should be in professional
manner, using some basic applications of the application packages. At this level
student should be able to present adequately some oral arguments as well as
answer questions with average level of confidence.

Pass

Low-level effort conducted. Some or basic evidence of understanding and

knowledge demonstrated. Satisfactory level of documentation and presentation
displayed. Satisfactory or low level of reflection displayed. The assignment is
created using hardly any basic applications of the application package, example
lack of formatting or insufficient formulas; the student could barely explain the work
done and was not able to answer most questions posed.

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Appendix A

TRAVEL
ANALYSIS
DOCUMENTATIO
N

Page Numbering

Bullets and numberings

Header and footer

Table of Content

Acknowledgement

Introduction

Conclusion

Reference

Diagrams and illustrations

Using various relevant features

Explanation on formula

Explanation on absolute reference

Explanation on conditional
formatting

Explanation on data validation

Explanation on range finder

Explanation on brochure

Explanation on Mail merge

TRAVEL
ANALYSIS
SPREADSHEET

Client’s Details worksheet

Client’s Transaction worksheet

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Chart worksheet

Other worksheets

Making use of hyperlink

Provide three (3) IF Statement (Tax,

Basic Hotel Price, Extra hotel
Charges, Surcharge, Discount)

Provide absolute reference (Tax,

Basic Hotel Price, Extra hotel
Charges, Surcharge, Discount)

Complete charts

Other chart

Conditional
formatting for:

“Land of Hornbill” package

“Langkawi Island” package

“Cameron Higland Tour” package

“KL City Tour” package

Data validation for:

Package price should not be less

than zero

Number of stars should be between

3-5

Checkout date must be later than

the check in date

Provide count if based on given

conditions

Linking worksheet used in related

worksheets

LETTER AND
MAIL MERGE

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Contain company’s logo

Contain company’s address

Contain company name

Contain Client’s name address

Contain Client’s address

Contain relevant contents

Contain Title/Subject of letter

Contain Signatory/signature line

Contain date

Contain header and footer

Contain table/bullets & numbering

Contain symbol/watermark etc.

BROCHURE

Contain more than 5 features

Contain 4-5 features

Contain less than 4 features

SPELLING AND
GRAMMAR:

No error

Minimal errors

Some errors

Obvious errors

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