Adimurthy.M: Experience Summary: Designation: Worked As A

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ADIMURTHY.

Mobile: +91- 8919825667

Email id: [email protected]

CAREER OBJECTIVE:

To be associated with a progressive organization where my experience and skills can be utilized efficiently,
which enables me to grow along with an organization. Seek a challenging position that gains further skills and
achieve the goal of the organization aiming towards mutual growth.

Experience Summary:

Designation: Worked as a CPA Manager in the credit card department.


Organization: ICICI Bank Bangalore (Bommanahalli main Branch).
Work Experience: 1 year 9 Months (From June 2015 to March 2017.)

Roles & Responsibilities:

❖ Ensure customer satisfaction at end of the process


❖ Fulfill daily, weekly and monthly targets and referral goal
❖ Explained benefits of financial services and upgrade features to existing customers
❖ Documents verification of customers to ensure making reasonable efforts to determine
true identity and beneficial ownership of accounts, source of funds, the nature of
customer’s business
❖ Assigning work to the team.
❖ Defined a person or entity that maintains an account and/or has a business relationship with the
Bank.
❖ Clear understanding of risk management.

❖ Extended quality customer service and provided complete and accurate responses

❖ Ensured customer satisfaction at end of the process


❖ To ensure the latest details of customer identification are available, update the customer
identification data based upon the risk category of the customers.

❖ Able to keep calm under intense pressure


EDUCATIONAL QUALIFICATION:

Degree College/Institute Name Year of passing

B.SC SKU, Anantapuram(d) 2011

Intermediate Sri krishnadevaraya Jr College, Tadimarri 2008

10th ZPH boys School, Bathalapalli 2006

Strengths:
❖ Ability to work well with others or as part of a team
❖ Ability to learn quickly and self-motivate
❖ Ability to gather and process information efficiently

PERSONAL PROFILE:
Name : Adimurthy. M
Father Name :Chinna narayana. M
Date of Birth : 14-04-1991
Sex : Male.
Nationality : Indian Hindu.
Language : Telugu, English, Kannada and Hindi.

Declaration:

I hereby declare that the information provided above is true to the best of my knowledge
and belief.
Yours faithfully

(Adimurthy. M)

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