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Competency Mapping - Toyota

The document summarizes a synopsis on competency mapping at Toyota Motors Limited submitted for a Master's degree. It discusses the need to understand competency mapping and its benefits for employees and the organization. The study aims to analyze the concept of competency mapping, understand employee competencies at Toyota, and the importance of competencies. Primary data was collected through questionnaires from 100 conveniently sampled employees, and secondary data from sources like journals and textbooks. Statistical tools like percentage, chi-square test would be used for analysis.

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450 views7 pages

Competency Mapping - Toyota

The document summarizes a synopsis on competency mapping at Toyota Motors Limited submitted for a Master's degree. It discusses the need to understand competency mapping and its benefits for employees and the organization. The study aims to analyze the concept of competency mapping, understand employee competencies at Toyota, and the importance of competencies. Primary data was collected through questionnaires from 100 conveniently sampled employees, and secondary data from sources like journals and textbooks. Statistical tools like percentage, chi-square test would be used for analysis.

Uploaded by

Suresh
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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A SYNOPSIS

On
COMPETENCY MAPPING
At
TOYOTA MOTORS LIMITED
Submitted in partial fulfillment for the award of the Degree of
MASTER OF BUSINESS ADMINISTRATION
Submitted By
KARUNAKAR EMMADI
H.NO: 1315-20-672-008
UNDER THE GUIDANCE
OF
------------------------------
Asst. Professor

OSMANIA UNIVERSITY, HYDERABAD


DEPARTMENT OF BUSINESS MANAGEMENT
NAVA BHARATHI COLLEGE OF P.G.STUDIES
(Affiliated to Osmania University)
Road no: 37, Burton Road, Bolarum, Secundrabad,
Medchal, Hyderabad
(2020-2022)
1.1 INTRODUCTION
In this modern competitive world, managers are required to improve the efficiency and
effectiveness of their business operations. As there are several factors that affect efficiency
and effectiveness of operations, the improvement is required to be carried out in every factor.
They are required to bring every factor in synchronization with other factors. TQM, TPM,
BPR and other similar initiatives provide direction to improvement in business operations.
Good managers are generally aware about different qualities a person must possess
to do a job effectively, and they make use of their knowledge to select and train their
subordinates. Competency mapping helps to develop objective system for recruitments,
Promotions, training & development, and performance diagnostics.
HR professionals are entrusted with the responsibility for selection, training and
development, administration, deployments support, performance appraisal and performance
diagnostics of the employees. The most important part of these responsibilities is assessment
of the individuals for their suitability for different functional tasks, and development of their
potential to be effective and excel in assigned tasks.
HR functions entrusted with the responsibility to find right person for every job and
development of the employed person to do the assigned job effectively, have found
competency mapping and assessment as a very effective tool.
1.2 NEED FOR THE STUDY
1. To know about the level of awareness about the competency mapping among the
employees
2. To know about how HARSHA TOYOTA MOTORS get benefit out of this
Competency mapping
3. To know about how the Competency mapping can be used for various purposes
1.3 SCOPE OF THE STUDY
The study is mainly conducted to know about the competency mapping for the
employees in an organization and also about how the organization will get benefit out of this
competency mapping. So by conducting the research at the end we gather more information
regarding how the competency instrument will give benefit to both the employees and the
organization. And to find ‘Is they any pitfalls behind that’. Through this we can give
necessary suggestion wherever necessary and also to suggest innovative ideas so that it will
prevent the company from future challenges to a greater extent.
1.4 DATA COLLECTION
The method of data collection includes two types for the study, such as primary data
and secondary data.
SOURCES OF DATA
PRIMARY DATA
Primary data is the data that is collected for the first time by the researcher. The
primary data are collected with specific set of objective to assess the current status of any
variable studied. Primary data is useful only particular period.
SECONDARY DATA
Secondary data can be internal or external. The secondary data has been collected
from journals, text books, magazines, internet etc.
METHODS OF PRIMARY DATA COLLECTION
The main methods used in primary data collection are:
a. Questionnaire
b. Interview
In this study primary data has been collected by using questionnaire
QUESTIONNAIRE
In this method, pre-printed list of questions arranged in a sequence which is used by the
researcher for collecting data. The questionnaire is filled by the respondents. The
questionnaire is considered as the heart of the survey.
3.4 STATISTICAL TOOLS
The statistical tools are used to obtain findings and information in logical sequence
from the data collected. Percentage method & coefficient of correlation can be used for
representation of analysis and computation.
PERCENTAGE METHOD
In this proportion of an individual observation in a distribution is described. The
most convention for describing the position of an individual score in distribution of scores is
a percentage method.

No of respondents

Percentage = × 100
Total No of respondents
CHI-SQUARE TEST:
It is a statistical method used in the context of sampling analysis fpr comparing variance to a
theoretical variance. It is a non parametric test, it can be used to determine if categorical data
shows dependencies (or) two classifications are independent the researcher used this text to
i. To test the fitness
ii. To test the significant association between two attributes
FORMULA
1) λ² = σs²/ σp²(n-1)
σs² = variance of sample
σp² = variance of population
(n-1) =degree of freedom
n = no of items in the sample
2) R = (O-E) ² /E
O = Observed frequency
E = Expected frequency
1.5 RESEARCH METHODOLOGY
INTRODUCTION:
An organized, systematic, data-based ,critical, objective, scientific inquiry or
investigation into a specific problem undertaken with the purpose of finding answers or
solutions to it. In essence, research provides the needed information that guides to make
inform the decisions to successfully deal with the problems. It comprises of defining and
redefining of problems, formulating, hypothesis, collecting, organizing and evaluating data
for making alterations and reaching conclusion.

THE OBJECTIVES OF THIS STUDY ARE:


1. Proper understanding and analysis of the concept of Competency mapping.
2. Conducting an employee’s survey and understanding their Competencies in HCL Info
systems.
3. Understanding the importance of competencies for employees.

This study is containing both primary and secondary data. The sampling size of this
study is 100. The data for the project from the HR Manager and the employees of HARSHA
TOYOTA MOTORS. For interpretation, the study has used method.
TYPE OF PROJECT
DESCRIPTIVE RESEARCH DESIGN
Descriptive research has been used for the study, because the aims of the
descriptive research are to describe accurately the characteristics of particular individual
situation or group and to determine the frequency of occurrence of such events.
SAMPLING TECHNIQUE
In this researcher have used convenience sampling method of Non-probability
sampling. Non probability refers to selection of units within a sample involves human
judgment rather than pure chance. In convenience sampling the selection of the sample is left
to the researcher who is to select the sample and here the information’s are collected from the
members of the population who are conveniently available to provide it.
SAMPLE SIZE
A total of 100 samples were selected out of 500.

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